出版社：International Institute for Science, Technology Education
摘要：Emotional Intelligence (EI) becomes a key element in organisation’s success and one of must-have skills and capabilities- among other things- needed by leaders and followers in the workplace to encounter the environment changes and do as possible as they could to gain the organisation commitments that could lead to organisation’s success. It is also found that there is a strong relationship between emotional intelligence and job satisfaction and organisation commitment. Hence, the higher employees’ EI scores, the more performance and commitment towards organisation. Emotional intelligence is also a key component to job satisfaction. Therefore, this paper presents a review on Emotional Intelligence (EI) and its effects on job satisfaction. Therefore, the main purpose of this paper is to investigate the relationship between emotional intelligence job satisfactions. The findings of this paper are that in any organisation, emotional intelligence has a strong relationship with job satisfaction. It is also found that the higher employees’ EI scores, the higher performance and commitment towards organisation.
