摘要：The purpose of this study was to establish the challenges affecting performance of supply chain systems in the petroleum industries in Kenya. The study was used to exam several parameters that affected’ Supply chain performance in Kenya resulting to often oil shortages. This has been occasioned by globalization which was intensifying competition and increased the mobility of high skilled personnel yet oil companies depend on the staff for success and sustainability. Specifically, the objectives of the study was to establish whether how these factors; level of skills, information and communication technology has effect on supply chain systems, This is a conceptual paper and the methodology used is analytical data after collection from the sample size targeted by the researcher in which in depth literature review is done to highlight how companies can incorporate performance of supply chain tools in their supply chains systems. The study was conducted using a survey design. A census of all the registered 73 oil companies was conducted. Data was collected by use of instruments. This involved both structured and semi-structured questions. Data was analyzed mainly by use of descriptive and inferential statistic such as mean and standard deviation. This was more than the generally recommended sample size of 100 cases for statistical data analysis (Kothari, 2011). Inferential statistics including correlation, multiple regressions enter method and multiple regressions (Stepwise) for moderation analysis. Qualitative and Quantitative data was put into categories based on themes that was aligned to thesis objectives and was integrated in the findings. Keywords ? Supply chain systems, level of skills, information communication and technology
关键词：? Supply chain systems; level of skills; information communication and technology
