摘要：The aim of this study was to determine the causes of conflict male and female civil servants working in the General Directorate of Sports (GDS). In this study, between the ages of 20 to 55 different positions in different departments and employees participated in 44 male 33 female officers. 1-20 years of work of the officers, and 42 participants were married, 33 were single. In the study, Conflict Assessment Questionnaire consisting of 18 questions was used. In addition to age, gender, marital status and year of work were asked demographic information. The information obtained in the tables was arranged. Moreover chi-square test in 0.05 level was applied in order to understand whether there was a difference between answers. As a result of statistical comparisons, the answers given to the participants age, marital status, gender, and year of work according to the level of significance of the differences observed (p<0,05). As a result, the working parts of the participants is unable to communicate due to the reason of the conflict, the top authorities to take into account wishes of the staff and subordinates for keeping under constant control of the working environment was originated
关键词：Conflict, conflict management, reasons of conflict;Conflict;conflict management;reasons of conflict
