出版社：Student of the Ph. D. Program of the Hispanic and Luso-Brazilan Languages and Literatures Cuny - The Graduate Center
摘要：This article looks at how the 'Mystery Shopper' methodology used by a consortium of universities was adapted to assess the usability of the library web pages of all four universities. Using a methodology refined from a previous web usability exercise, the various elements in the process are described. The outcomes of the project are briefly discussed, along with lessons learnt from the process.
Loading...
