出版社：Student of the Ph. D. Program of the Hispanic and Luso-Brazilan Languages and Literatures Cuny - The Graduate Center
摘要：Webb, Trevor J. Researching for business: avoiding the 'nice to know' trap. Owen, Tim Success at the enquiry desk: successful enquiry answering - every time. Megill, Kenneth A. and Schanzt, Herb. Document Management:New Technologies for the Information Seryices Manager. Murphy Alison, Davies, David and Cox, Gavin [LISU] Public library materials fund and budget survey 1997-99
关键词：Researching for business;'nice to know' trap;enquiry desk;Document Management;Public library;budget survey;fund
