摘要：This paper develops a study of case of the TRW Automotive Company and analyzes one of its actions of social responsibility developed together with the non-governmental organization (NGO) “Mais Vida”. The data exposition searches to show, from the valued point of view, the complexity of the volunteer action and how its relation with an organization may arouse changes in procedures that interfere in the organizational dimension. It is important to emphasize that the results of a volunteer action, in the context of a social responsibility project, cannot be evaluated considering solemnly the tangible aspects but that the symbolic dimension assumes a fundamental role to be analyzed. In the final considerations, some questions about this theme are outlined, calling attention to its unfinished character and to its potentiality for building a learning space of tolerance and alterity.
