期刊名称：Journal of Project, Program & Portfolio Management
印刷版ISSN：1838-7845
电子版ISSN：1838-7845
出版年度：2013
卷号：4
期号：1
页码：30-40
语种：English
出版社：University of Technology, Sydney
摘要：Over the past two decades, business process reengineering (BPR) has been one of the most popular approaches to improving the efficiency and effectiveness of an organisation. However, a review of the relevant literature reveals that available BPR models that have been widely in use have some serious limitations and fail to take into consideration the human factor and change management. The theoretical gap identified in academic research is also reflected in industrial practice. This article analyses existing BPR models in order to set the stage for the development of a comprehensive integrated model to address their theoretical deficiencies. The article will provide an overview of the main issues, limitations and challenges of existing BPR models. The limitations will then be itemised, described and analysed to provide evidence for the need of a more systematic model that would help organisations to successfully carry out BPR initiatives and projects.
关键词：Business process reengineering (BPR), BPR models, organisational change, change management, human factors, human resources manageme
