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  • 标题:The Effect of Internet Word-of-mouth on Experience Product Sales --- An Empirical Study Based on Film Online Reviews
  • 本地全文:下载
  • 作者:Feixiang Zhang ; Yang Yang
  • 期刊名称:International Journal of Business Administration
  • 印刷版ISSN:1923-4007
  • 电子版ISSN:1923-4015
  • 出版年度:2016
  • 卷号:7
  • 期号:2
  • 页码:p72
  • DOI:10.5430/ijba.v7n2p72
  • 语种:English
  • 出版社:Sciedu Press
  • 摘要:When purchasing experience products, more and more modern consumers are inclined to make a purchase decision through internet word-of-mouth on third-party websites. Based on a sample panel data of online movie reviews from gewara.com, this paper analyzes the impact of online reviews on movie box-office revenue from three dimensions: review volume, review scores and star reviews. The results show that the online reviews have a significant impact on movie box-office revenue. Specifically, the review volume has a significant positive impact on box-office revenue, and the impact effect shows parabola trends overtime. The impact of star review on box-office revenue mainly occurred in the first week, and the negative effect of 1 star reviews exceeds the positive effect of 5 star reviews. Management implication is proposed based the results.
  • 其他摘要:When purchasing experience products, more and more modern consumers are inclined to make a purchase decision through internet word-of-mouth on third-party websites. Based on a sample panel data of online movie reviews from gewara.com, this paper analyzes the impact of online reviews on movie box-office revenue from three dimensions: review volume, review scores and star reviews. The results show that the online reviews have a significant impact on movie box-office revenue. Specifically, the review volume has a significant positive impact on box-office revenue, and the impact effect shows parabola trends overtime. The impact of star review on box-office revenue mainly occurred in the first week, and the negative effect of 1 star reviews exceeds the positive effect of 5 star reviews. Management implication is proposed based the results.
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