摘要：The levels of uncertainty perceived by managers as having the perspective of the theoretical support of the Information Uncertainty, focusing on the multidimensional approach proposed by Milliken (1987), which supports the existence of three types of uncertainty: uncertainty of state, uncertainty effect and response uncertainty. The levels of rationality of managers were estimated to construct a second order from the uncertainties of effect and response uncertainty, with the theoretical support in the definitions of the concept of bounded rationality proposed by Simon (1957). The data collected from the 118 employees of the banking sector in the State of São Paulo were analyzed using Structural Equation Modeling with the Software Smart PLS. The results indicated a significant influence of the state uncertainty on the level of rationality of managers and bring important methodological and conceptual contributions to the advancement of studies on the subject of uncertainty in decision making
关键词：Incerteza; Racionalidade Limitada; Tomada de Decisão
