Deterioration in borrowing terms of small businesses: an agency perspective.
Hedges, Peggy ; Wu, Zhenyu ; Chua, Jess 等
Introduction
Small business owners frequently refer to banks as "fair
weather" lenders, i.e., that bank debt is available only when the
business is doing well and banks may recall their loans or apply more
stringent borrowing terms when the economic situation deteriorates and
the borrower's needs are acute. When this happens, the financial
crisis faced by the small business is likely to be much worse than that
of not obtaining debt financing in the first place because the small
business will have made irreversible financial and strategic commitments
plus incurred irrecoverable sunk costs. Therefore, understanding how to
decrease this possibility should be of great importance to both owners
of small business and small business management researchers. This
dynamic aspect of debt financing for small business has not been
examined before.
Recent theories of debt financing have focused on the agency
problems between lenders and borrowers arising from asymmetric
information. While the risk of default retains a role in determining
access to and the terms of borrowing, both researchers and practitioners
have observed that debt financing is more than just a matter of default
risk. For example, default risk cannot explain the practice of capital
rationing wherein debt financing from banks is unavailable even when the
small business is willing to pay higher interest. Neither can it explain
why borrowers tend to become captives of their lenders and find it
difficult to get better terms from competing banks. This and many of the
complex problems in lending have been explained by agency theory and
empirical studies of both large and small firms have shown that dealing
with the agency problems between lender and borrower is key to accessing
debt financing.
The effective means for dealing with agency problems may be
different, however, for large and small businesses. For large firms, the
means for controlling the adverse selection and moral hazard problems
include signalling, bonding, and monitoring (Harris and Raviv, 1991;
Shleifer and Vishny, 1997). Unfortunately, the information asymmetry problems for small businesses are more serious than those in large
firms. Consequently, these tools do not appear to be as effective for
small firms. Instead, the small business has relied on developing
relationships with lenders to deal with agency problems (Petersen and
Rajan, 1994; Berger and Udell, 1995); relationship has the ability to
decrease the information asymmetry between the lender and borrower with
respect to both the quality of the business and the business
owner's opportunism.
This study investigates whether dealing with agency problems
affects the likelihood that the borrowing terms of a small business will
deteriorate. It makes two important contributions to the literature on
small business management. First, using Industry Canada data for 2001, a
time soon after the economic slowdown in 2000, this study provides
evidence that dealing with agency problems does decrease the likelihood
that borrowing terms for a small business will deteriorate. This means
that small businesses should nurture and continually improve such
ability. Second, we confirm the US evidence regarding the importance of
relationship in dealing with the agency problems of small business debt
financing.
Hypotheses
Agency theory began as a rigorous explanation of the idea that
non-owner managers will not watch over the affairs of a firm as
diligently as owners would if the latter were managing the firm
themselves. Ross (1973) formalized this conflict of interest arising
from the separation of ownership and management as a principal-agent
problem and Jensen and Meckling (1976) coined the phrase "agency
costs" to represent the costs of all activities and operating
systems designed to align the interests and/or actions of managers
(agents) with the interests of owners (principals). Expanding on the
concepts, Myers (1977) and Smith and Warner (1979) showed that agency
problems also exist in the owner-lender relationship.
Over the years, theoretical developments pinpointed information
asymmetry, due to complexity, observability, information search costs,
and bounded rationality, as the sources of agency problems. In the
context of the borrower-lender relationship, asymmetric information
leads to adverse selection when the lender systematically prices the
terms of borrowing lower than the risk justifies (Akerlof, 1970). It
also leads to a wide range of moral hazard problems wherein the firm
changes the riskiness of the debt after the debt has been extended
(Smith and Warner, 1979).
Full disclosure and ensuring observability, if possible and not
value dissipating, are the lowest cost means of dealing with information
asymmetry. Unfortunately, this is not possible in most cases because
intangible risk sources such as the borrower's ability, future
commitment, and opportunism plus the business' future potential
cannot be accurately and credibly communicated. Thus, costly signals
have to be employed (Harris and Raviv, 1991) with the cost making the
signal credible. For a small business, signals to the lender include
willingness to put personal wealth at risk and certification by a third
party. It is quite possible that signals continue to be effective even
when economic conditions deteriorate and, thus, lower the probability
that credit terms for the small business will be made more stringent.
Therefore, we have the following Hypothesis 1:
Hypothesis 1: The stronger the signal provided to the lender by the
borrower, the less likely credit terms for the borrower will change
adversely.
While signalling deals with the asymmetric information problem
before the loan is obtained, it does not deal with the opportunism of
the borrower after the lender has turned over the funds. To deal with
these moral hazard problems, the literature suggests monitoring and
bonding (Smith and Warner, 1979). Bonding is more popular because its
costs are mostly borne by the borrower. Monitoring not only has higher
costs, exacerbated by the loss of economies of scale in the case of
small business, or may even be impossible, as in the case of determining
the commitment of the owner's creativity. Bonding in the small
business context would include providing collateral, personal
guarantees, or both. We hypothesize that when the small business has
provided adequate collateral, personal guarantees, or both, the bank is
less likely to change the firm's borrowing terms negatively. Hence,
we have Hypothesis 2:
Hypothesis 2: The stronger the bonding provided by the small
business to the lender, the less likely the credit terms will change
adversely.
As explained by Peterson and Rajan (1994) and Berger and Udell
(1995), tools recommended for dealing with the debt-related agency
problems of large firms are either unavailable or less effective in the
case of SME debt financing. Instead, small businesses have to rely on
long-term relationship to cope with the asymmetric information problems.
The efficacy of long-term relationship as an agency cost control
mechanism in SME debt financing has been studied both theoretically
(Petersen and Rajan, 1994; Boot and Thakor, 1994) and empirically
(Peterson and Rajan, 1994; Berger and Udell, 1995). Essentially, a
long-term relationship reduces the information asymmetry between the
lender and borrower, thus minimizing both adverse selection and moral
hazard problems. Hence, we have Hypothesis 3:
Hypothesis 3: The stronger the relationship between the borrower
and the bank, the less likely the credit terms will change adversely.
In summary, the agency theory of debt financing predicts that
signalling, bonding, and the relationship between lender and borrower
are able to resolve the agency problems between lenders and borrowers by
minimizing the effects of information asymmetry. We hypothesize that
they not only have a static function, but also a dynamic one in the
sense that they affect the probability that the borrowing terms of a
small business will deteriorate when economic conditions weaken.
Methodology
This study examines small business debt financing focusing on
whether arrangements for reducing agency problems between lenders and
borrowers affect the probability that the borrowing terms of the small
business will deteriorate. As discussed previously, deterioration in the
borrowing terms of a small business could create a financial crisis
worse than that of not being able to borrow in the first place because
the irreversible financial commitments and irrecoverable sunk costs made
after debt financing is secured could make the business unsustainable.
Data
The data used come from a survey commissioned by Industry Canada in
2001. (1) The purpose of the survey was to understand better the
financial needs of Canadian small and medium size enterprises (SME). The
survey provided an overview of Canadian SME financing over the preceding
three years and focussed on the financing that had occurred in the six
months prior to the survey along with the financing intentions for the
upcoming year.
A total of 10,000 questionnaires were mailed to eligible Canadian
firms (2) of which 1,014 surveys were completed and returned. Given the
low response rate, the survey was modified in order to facilitate
telephone interviews. A total of 1,134 telephone surveys were completed
resulting in a total of 2,148 responses. (3) Thirty-two firms were
dropped from the sample as they did not meet the minimum eligibility
requirements; therefore 2,116 observations were left.
Since telephone surveys were conducted after the mail surveys, we
follow Oppenheim (1966) in assuming that these late respondents are more
similar to non-respondents. Comparison of these two sub-samples did not
reveal statistically significant differences in terms of the major
variables; therefore, this suggests that there is no reason to suspect
nonresponse bias in the key variables analyzed in this study.
There are, however, other important data limitations. The data are
self-reported; no independent verification is possible. Many of the
questions asked for subjective opinions. Our review of the dataset
reveals that many variables necessary to fully and directly test agency
and relationship theories are missing or incomplete in nature. For
example, there are no variables related to monitoring activities. That
is why we did not propose a hypothesis with respect to monitoring.
The Research Institute for SMEs, housed at the University of
Quebec, found a high rate of "anomalous" values for several
variables, including the ratio of employees to total sales, indebtedness
ratio, and financial risk measures. A number of these errors are
attributed to faulty data capture and others due to misunderstanding on
the part of respondents. It is not possible for us to ascertain the
existence and extent of any bias introduced by these values.
Meaningful inclusion and analysis of financial factors are not
possible because many of the respondents did not answer the questions
related to details about their firms. The financial data for which there
are a larger number of responses, on the other hand, yield imprecise information. For example, liabilities are not separated into financial
institution debt and trade payables. Nevertheless, recognizing the flaws
in the financial data, the combined dataset is sufficient to examine the
effects of relationships, signalling and bonding on changes to credit
terms. Given the dearth of Canadian data, this particular set provides
the opportunity to take a unique first step in examining the important
question about credit term deterioration and the Canadian situation.
Dependent Variable
The survey covered different types of short-term borrowing,
long-term borrowing, and equity. We focused on the line of credit (LOC)
following Berger and Udell (1995). Berger and Udell (1995) note that the
first formal lending relationship between the bank and a business is
typically a LOC. They argue that LOCs are ideal for studying
bank-borrower relationships as banks specialize in lending to highly
information-problematic classes of borrowers. Nitani et al. (2004) also
find that the LOC is one of the significant form of financing for new
technology firms. Therefore, LOCs provide a reasonably good barometer of
the effect of relationships to changes in terms and the intent to
continue the banking relationship.
For this study, LOCs are also ideal because their terms can be
changed quickly in response to the financial results of the borrower or
economic conditions. On the other hand, because LOCs are typically
reviewed annually, some of the firms in the sample may not have had
their cases reviewed resulting in higher seeming stability than might
actually exist. However, LOCs and their reporting requirements are
typically stringently monitored and any deterioration in firm
performance may result in an interim review, increased monitoring, or
both.
The dependent variable is CHANGE, a measure of deterioration in
borrowing terms. It is measured by the responses to the survey question,
"During the past six months, have the financing conditions on your
business line of credit been modified?" and the follow-up questions
about how the conditions had been modified.
Terms of LOCs included interest rates, service fees, and credit
limit. If a respondent indicated adverse change to all three terms or
adverse change to one or more terms with the others unchanged, we deemed
the credit terms to have deteriorated and the binary dependent variable
(Change) was assigned a value of one. If all three terms had improved or
one or more had improved with the remaining ones unchanged, the binary
variable (Change) was assigned a value of zero. It was not possible to
ascertain whether borrowing terms deteriorated if there was improvement
in one but adverse change in another. These few cases were excluded.
For a number of firms, there were no changes to any one of their
credit terms. For robustness of our results, we assigned different
values to these respondents' CHANGE variable. In one set of tests,
we grouped them with the positive change group and assigned to them a
value of zero. In the alternative set, we excluded them. We found no
qualitative differences in the results and report those for the first
set here.
If the deterioration in credit terms was drastic, the small
business may have failed or changed its lender. The former would
introduce a survivorship bias but the latter would not because the firms
would still be in the sample. We did not correct for the possible
survivorship bias.
Independent Variable--Signalling
Four variables were used to measure signalling by the borrower. The
first variable (Personal) was measured by whether or not the owner used
a personal line of credit to help finance the business during the past
three years. Although risky, particularly for the small business without
a strong track record, the willingness of the owner to put personal
wealth at risk alongside human capital is a strong signal of the
owner's commitment to and confidence in the business.
The second variable (Reporting) is a dummy variable indicating
whether or not a person other than the owner is in charge of finance
and/or accounting matters. This individual, although employed by the
enterprise, presumably is a reasonable "third party" to ensure
that the information about the enterprise is relayed to the lender in a
timely and accurate manner. The survey did not distinguish between an
independent third party or related individual (i.e., family member). If
an independent third party, the lenders would be provided with some
assurances the information they are depending upon in their credit
analysis processes is likely to be less biased than when the owner
prepares the information. Researchers (e.g., Shleifer and Vishny, 1997)
have suggested that having a third party in charge of financial and
accounting matters signals the importance the firm attaches to such
matters. They also note that the existence of a full-time financial
manager indicates actual competence and signals the professionalization in such matters to the lenders (Thornton, 1981). (4)
The other two signalling variables are Founder and Manage. Founder
indicates whether the borrower participated in creating the business.
Such a borrower may be more committed to the survival of the firm
although we must recognize that in some cases the founder may be more of
an entrepreneur rather than a manager and hence employment of a
professional manager may be desirable as the firm grows. The data set
did not speak to whether or not the company employed both the founder
and a professional manager. Finally, if the owner also manages the
business (Manage), behaviour toward risk may also be different. Mishra
(1999) believes that owner-managers tend to be more risk averse.
Independent Variable--Bonding
Bonding is typically achieved through both collateral and guarantee
(Stulz and Johnson, 1985). The survey grouped these together. The ideal
measure of bonding would be a comparison of the value of the collaterals
plus guarantees to the size of the LOC; unfortunately, this was not
available from the survey. Instead, the independent variable (Bonding)
was measured by the level of borrowers' satisfaction with
guarantees required by the institution. This measure is imprecise
because satisfaction is determined by the difference between the
expectation of the borrower and the requirement set by the lender.
Therefore, even if the requirement is low, the borrower will be
dissatisfied if the expectation is even lower. Nevertheless, there is
likely a high correlation between the bonding required and satisfaction;
the higher the bonding requirement, the less likely that the borrower
will be satisfied.
Independent Variables--Relationship
Three dimensions of lender-borrower relationship were included in
the analysis. Reliability measures whether the financial institution
supported the firm when times were hard; Flexibility measures the
willingness of the bank to negotiate credit terms; and Amturnover
measures the turnover in account manager. All three variables were
measured on a 5-point scale.
Several dimensions of banking relationships were not captured by
the above construct. For example, there was no information about the
length of time the LOC had been in place, a measure used by previous
researchers to measure relationship. This information was not available.
Relationship may be affected by the type of lending institution.
Therefore, we included a dummy variable (Bank) to classify the lending
institutions into two types: commercial banks (given a value of one) and
others (given a value of zero).
Control Variables--Firm
Other firm-specific variables, aside from those related to agency
problems, could also affect credit terms. Many of these, such as size,
age, industrial sector, and stage of development, may be interpreted as
proxies of default risk.
Size has been found to be an important variable in determining the
credit rating of firms (Kaplan and Urwitz, 1979). In addition, research
consistently shows that size affects the amount of debt capital
available to the firm (e.g., Hooks, 2003). We measured size by the
natural logarithm of the number of employees (Lnemployee) because there
were too many missing observations for total assets. For analyzing
potential strata problems, we also categorize the firms into five groups
by size, according to the categories defined by Statistics Canada. These
are firms with 0, 1-4, 5-19, 20-99, and 100-499 employees.
Diamond (1991) and Petersen and Rajan (1994, 1995) found the age of
the firm to be positively related to leverage; older firms are more
likely to have higher debt ratios than younger firms. The natural
logarithm of the age of the firm (Lnagefirm) was therefore included in
the model.
Consistent with Berger and Udell's (1995) approach,
categorical variables were adopted to measure industry characteristics.
Following Statistics Canada, firms were categorized into seven groups:
agriculture, knowledge-based industries, manufacturing, primary,
professional services, wholesale and retail, and other sectors. Six
dummies were included in the analysis.
Stage of development is considered crucial for small and
medium-sized enterprises. It has four categories: seed and start-up,
growth, maturity, and winding down, and is represented by three dummy variables (Startup, Growth and Maturity).
The legal form of the business may be important in terms of legal
separation between personal and firm assets and also as an indicator of
business sophistication. Adummy variable, Sole, which measures if a firm
is a sole proprietorship, was included in the analysis.
Control Variables--Borrower
The personal attributes of the borrower, aside from firm
characteristics, could also contribute to the risk exposure of the
lender and, thus, may affect both the credit terms. Prior research
(e.g., Coleman, 2002; Fielden et al., 2003) has shown that female
entrepreneurs (Gender, male [1] or female [0]) and visible minorities
(Minority, yes [1] or no [0]) generally find it difficult to obtain
capital. (5) Language was also included as a characteristic because
there might be cultural differences between francophones, anglophones,
and others in terms of their dealings with financial institutions. Two
dummy variables differentiated mother tongue into English, French, or
other.
Education is a categorical measure of borrowers' human capital
(e.g., Coleman, 2002), and we measured this with three dummy variables
indicating whether the borrower received high-school or post-secondary
education. Years of experience in the industry (Indexp) as a predictor
of success is a risk measure. Age of the owner (Ageowner) could also be
a proxy for risk. (6)
Analysis
We examined deterioration in a borrower's credit term in terms
of the probability that it would occur. However, there was a potential
sample selection problem since firms that had not used LOC as a type of
debt financing had missing data in the variable Change. Thus, we had to
use a two-stage probit model to deal with it by calculating Inverse Mills' Ratio (IMR) from the first stage.
The correlation test also shows that relationship variables are
highly and significantly related to other agency variables (e.g.,
Bonding, Personal) and some control variables (e.g., Bank, Lnagefirm).
Therefore, we adopted another two models as robustness tests. In Model 2
and Model 3, for analytical simplicity, we constructed a new
relationship variable, Relationavg, whose values were the average scores
of the three dimensions of the lender-borrower relationship. This should
be considered a continuous variable. In Model 2, we re-estimated Model 1
using Relationavg instead of the three relationship variables, while in
Model 3, we used the residual of the variable Relationavg after taking
the influences of other variables on the relationship variable into
consideration. We also conducted a series of robustness tests for
further exploring the effects of collinearity. These are discussed in a
later section.
Results
Table 1 provides the descriptive statistics for Change, the firm,
and the owner. As shown in the table, the average value for Change was
positive at 0.53 indicating that slightly more than half of the sample
firms suffered deterioration in borrowing terms during the period. This
had to be expected following the economic slowdown in 2000. The average
firm had 22.4 employees, was 15 years old, and more than half (0.56)
were in professional, wholesale, and retail. More than 83% of the
respondents were founders and more than 88% were managed by the owner.
Industry experience of the owners averaged 20.5 years. To save space, we
do not repeat the results from the descriptive analysis here.
Hypothesis 1. Hypothesis 1 proposes a negative relationship between
signals provided to the lender by the borrower and the adverse change in
credit terms. This hypothesis is mainly rejected since only the variable
Founder is weakly significant (at the 10% level) and negatively related
to the deterioration in the borrowing terms of small firms in Model 1
and Model 2. After dealing with the multicollinearity in Model 3,
however, it is not significant any more. Results are presented in Table
2.
Personal did not have a significant relationship with adverse
change in credit terms. There are two possible explanations. One is a
strong relationship allows the bank and the Canadian small firm to
diminish the information asymmetry that leads to agency problems.
Another is firms of this size may have to rely on both the firm's
debt capacity and that of the owner to finance their expansion.
Therefore, using personal capital may be standard practice for Canadian
small firms and cannot explain any difference in credit terms. Around
70% of the firms in our sample did not use personal capital.
Reporting was not significantly related to adverse change in credit
terms either. A possible explanation is that the individual in charge of
finance and accounting matters may have a special relationship with the
firm owner, and therefore the signal may not be credible. Unfortunately,
the data do not allow us to tell if the third party was independent of
the firm owner.
Hypothesis 2. Hypothesis 2 proposes a negative relationship between
the borrowers' satisfaction with bonding requirements and the
adverse change in credit terms. This hypothesis was supported after
taking the multicollinearity into consideration in Model 3.
In Models 1 and 2, in which no interaction between relationship
variables and other variables are considered, the influence of the
bonding variable is not significant due to the multicollinearity
problem. The results from Model 3 presented in Table 2, however,
indicate that the borrowers' satisfaction with guarantees required
by lenders is negatively related to the adverse change in credit terms
and significant at the 1% level. It may be standard practice for owners
of small firms to give personal guarantees. Further, borrowers may
perceive that by offering guarantees, the likelihood the credit terms
for their business will deteriorate is lessened, despite prevailing
economic conditions.
Hypothesis 3. Hypothesis 3 proposes a negative relationship between
the borrower-lender relationship and the adverse change in credit terms.
The results presented in Table 2, which show the lender-borrower
relationship, as measured by two of the three raw variables, the average
of the three dimensions, and the residual after taking multicollinearity
into account, is always highly significant (at the 1% level) and
negatively related to the adverse change in credit terms. Thus, the
result is very robust, suggesting that the stronger the relationship,
the less likely credit terms are changed adversely.
Institution variable Bank does not have a significant relationship
with change in credit terms. This rejects the frequent complaints by
small Canadian firms about their relationships with banks. The results
do suggest relationships can solve many of the agency problems arising
from information asymmetry. This also reconfirms the findings by
Peterson and Rajan (1994) and Berger and Udell (1995) in that
relationship lending is critical in small business debt financing from
the borrower's perspective using Canadian data.
Control Variables--Firm
Of the firm variables, Sole was positively related to adverse
change in credit terms and significantly at the 5% level in all three
models. This suggests that during an economic recession period, sole
proprietorships are more likely to be treated poorly by lenders since
other legal forms of organization may have competitive advantages over
them.
The variable Professional Services was negatively related to
deterioration in credit terms in Model 3 in which the multicollinearity
problem was dealt with. The survey was done in late 2000 when prices of
commodities in general, but not those of professional services, were
declining. This could explain why lenders did not tighten credit terms
for firms in this particular sector of the economy. In general,
additionally, part of the size variables are negatively related to the
adverse change in credit terms.
Control Variables--Borrower
Only two of the borrower characteristics, Gender and Minority, were
significantly related to adverse change in credit terms before and after
dealing with the multicollinearity problem. Their significant
relationships with an adverse change in the credit terms in Models 1 and
2 suggest that male-owned and non-minority-owned small firms are less
likely to suffer deterioration in credit terms, indicating possible
gender and racial effects. Their insignificant relationships after
dealing with the multicollinearity problem indicate, however, that laws
and policies to eliminate discrimination in lending have been
successful. In addition, firm owners with better education are less
likely to get adverse change in credit terms.
Sample Selection Bias. As mentioned earlier, results from all three
models presented in Table 2 suggest strong sample selection bias since
the Inverse Mill's Ratios are all significant, although at
different levels in different models. Due to the missing data from firms
not choosing LOCs as a debt financing source, it was necessary to
correct for the sample selection bias before making conclusions. Thus, a
two-staged probit model was employed.
Stratified Sample. (7) The sample can be stratified through both
sector and size and, as a result, a potential bias may have been
generated. Table 3 highlights the proportion of firms experiencing
adverse change in credit terms in each sub-category determined by sector
and size. Results indicate that 15.3% of the firms with more than 99 but
less than 500 employees experienced adverse change in the terms of
LOC's as did 14.6% of the firms in the primary sectors. To further
test if these results were biased by the strata, the above models were
rerun with six dummies for sectors and four for size. (8) No qualitative
change was found.
Collinearity. By checking the correlation matrix, we identified the
independent and control variables that were highly correlated and were
potential sources of multicollinearity problems. We ran base case
regressions with all variables and checked the variance inflation
factors (VIF). The highly correlated variables were removed, one by one,
making sure that a sufficient number of variables remained to account
for the different groups of economic drivers, and reran the regressions.
This was repeated until no VIF exceeded 10.0.
However, results from both the two-stage probit models including
many non-significant variables and the correlation coefficients among
variables suggest that collinearity problems may extend beyond the
interactions between relationship variables, other agency variables and
some control variables. To further explore the potential influences of
collinearity, we followed the standard solution proposed in Campbell and
Reyment (1978) and Campbell (1980) and adopted Principal Component
Analysis (PCA). Twenty-eight components with eigenvalue values between
0.061 and 2.608 were extracted from the PCA. As Campbell observed, the
principal component with the smallest eigenvalue is the one involving
collinear variables, and the standard rules about eigenvalue values
should not be used to decide the variables kept as the smallest
eigenvalue points to the most significant eigenvector. These are also
confirmed by Hadi and Ling (1998).
A logistic model was then run with the principal components that
had the highest and the lowest eigenvalue values (9) to get a good fit.
The coefficient on principal component 1 is -0.637, and it is
significant at the 1% level. The coefficient on principal component 28
is 0.034, but it is insignificant. While introducing factor scores
introduces an error and understates the significance levels, a good
explanatory power helps make it acceptable (Madansky, 1959).
Conclusions
Our analysis attempts to extend the small business lending
literature in three distinct areas. First, we examine the banking
relationships of small Canadian firms, specifically with respect to the
determinants of adverse changes in credit terms which could create a
worse financial crisis for the small business than that faced by the
firm from not getting the loan in the first place. Second, we support
results obtained by U.S. researchers showing agency theory is a fruitful
approach to understanding the borrower-lender relationship, and we also
examine the relationship from the unique perspective of the borrower.
Third, we examine the drivers of negative changes in lending terms using
an agency perspective, and propose potential solutions to agency
conflicts generated by the information asymmetry between lenders and
small business borrowers.
Our results suggest that building a strong long-term relationship
with the bank is one of the best solutions to agency problems for
Canadian small firms in debt financing. This is in agreement with the
results on U.S. borrowers. The guarantee required by lenders also
appears to have a significant effect in determining whether the small
Canadian firm's credit terms are changed adversely. Although
building a strong relationship can be difficult for both the lender and
the borrower due to high account manager turnover, both parties need to
examine how the relationship can be strengthened to enhance mutual
trust. Government programs dealing with small business issues could
include information on how to build relationships with lenders as it is
one of the most effective ways to mitigate informational asymmetry.
We find that small business borrowers who have strong relationships
with their lenders enjoy a lower likelihood that their credit terms will
be changed adversely. Bonding also helps. In conclusion, our results
suggest a strong relationship between small business and the bank has
the potential to solve the agency problems associated with debt.
Theoretically, this study contributes further support to the use of
agency theory in explaining the borrower-lender relationship.
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(1.) Industry Canada directed The Research Institute for SMEs,
housed at the University of Quebec, to complete the survey.
(2.) The firm could not be a franchise, holding company or
not-for-profit agency. Further, the number of employees of the firm had
to be lower than 500 and firm had to have sales in excess of $30,000.
(3.) SMEs completing the mail survey did not participate in the
telephone surveys.
(4.) The authors thank one of the anonymous referees for this
observation.
(5.) This does not necessarily imply discrimination in lending
because gender and race may be highly correlated with other economic
drivers.
(6.) Prior research (Ang, Chua and Sellers, 1979) suggests age is a
nonlinear predictor of default. Therefore, we also included a square
term for this variable (Age-Squared), but found no qualitative change in
the results.
(7.) This part is added along the lines suggested by one of the
anonymous referees. The authors thank the referee for pointing out this
issue.
(8.) This method is suggested by Thomas (1993).
(9.) We also ran a robustness test by including the principle
components with the first two highest eigenvalue values and with the
lowest eigenvalue value. No qualitative change was found on those with
the highest and the lowest eigenvalue values, but the component with the
second highest eigenvalue value was not significant.
Peggy Hedges, Haskayne School of Business, University of Calgary
Zhenyu Wu, Haskayne School of Business, University of Calgary
Jess Chua, Haskayne School of Business, University of Calgary
Contact Information
For further information on this article, contact
Zhenyu Wu, 2500 University Drive, NW, Calgary, Alberta, Canada T2N
1N4.
Tel.: (403) 220-3185
Fax: (403) 282-0095
Email address: zhenyu.wu@haskayne.ucalgary.ca.
Table 1. Selected Descriptive Statistics
Std.
N Mean Deviation
CHANGE 2093 0.053 0.224
RELIABILITY 1261 3.30 1.28
FLEXIBILITY 1252 3.26 1.19
AMTURNOVER 1262 3.60 1.26
BONDING 1291 2.961 1.378
PERSONAL 2078 0.299 0.458
REPORTING 2097 0.576 0.494
FOUNDER 2095 0.836 0.371
MANAGE 2088 0.886 0.318
BANK 2104 0.796 0.403
LNAGEFIRM 2050 2.204 1.08
SOLE 2097 0.190 0.392
LNEMPLOYEE 2021 2.00 1.49
1-4 2076 0.384 0.486
5-19 2076 0.292 0.455
20-99 2076 0.228 0.420
100-499 2076 0.050 0.218
STARTUP 2072 0.053 0.224
GROWTH 2072 0.715 0.452
MATURITY 2072 0.167 0.373
GENDER 2093 0.780 0.414
MINORITY 1998 0.121 0.326
HIGHSCHO 2083 0.346 0.476
COLLEGE 2083 0.232 0.422
UNIVERSITY 2083 0.375 0.484
FRENCH 2092 0.268 0.443
ENGLISH 2092 0.581 0.493
INDEXP 2072 20.454 11.612
AGRICULTURE 2069 0.049 0.216
KNOWLEDGE-BASED 2069 0.042 0.200
MANUFACTURING 2069 0.124 0.329
PRIMARY 2069 0.020 0.139
PROFESSIONAL SERVICES 2069 0.260 0.438
WHOLESALE and RETAIL 2069 0.305 0.461
Table 2. Logistic Models
Model 1
B S.E.
RELIABILITY -0.457 *** 0.152
FLEXIBILITY -0.604 *** 0.167
AMTURNOVER -0.119 0.117
RELATIONAVG
RELATIONAVG Residual
BONDING 0.083 0.122
PERSONAL 0.079 0.288
REPORTING 0.043 0.310
FOUNDER -0.656 * 0.384
MANAGE -0.254 0.408
BANK 0.066 0.415
SOLE 6.327 ** 3.120
STARTUP 0.467 1.038
GROWTH -1.833 1.219
MATURITY -1.044 1.004
GENDER -1.140 * 0.654
MINORITY 1.070 * 0.602
HIGHSCHO -0.992 1.058
COLLEGE -1.909 1.154
UNIVERSI -1.091 1.179
FRENCH 0.841 0.606
ENGLISH -0.495 0.898
Agriculture -0.605 0.971
Knowledge-based Industries 0.145 0.685
Manufacturing -0.568 0.604
Primary -0.240 1.072
Professional Services -0.661 0.538
Wholesale and Retail 0.374 0.419
Size (1-4) -1.372 1.275
Size (5-19) -2.476 * 1.480
Size (20-99) -3.524 ** 1.754
Size (100-499) -3.216 2.097
IMR -8.695 ** 3.640
Constant 15.414 ** 6.714
N 1022 1105
Pseudo R Square 0.220 0.205
Model 2
B S.E.
RELIABILITY
FLEXIBILITY
AMTURNOVER
RELATIONAVG -1.075 *** 0.158
RELATIONAVG Residual
BONDING -0.010 0.116
PERSONAL 0.039 0.278
REPORTING -0.051 0.299
FOUNDER -0.662 * 0.370
MANAGE -0.246 0.387
BANK -0.147 0.379
SOLE 6.917 ** 3.036
STARTUP 0.418 1.002
GROWTH -1.900 1.196
MATURITY -1.146 0.987
GENDER -1.259 ** 0.640
MINORITY 1.167 ** 0.576
HIGHSCHO -1.510 0.937
COLLEGE -2.238 ** 1.044
UNIVERSI -1.561 1.063
FRENCH 0.533 0.564
ENGLISH -0.755 0.854
Agriculture -0.771 0.953
Knowledge-based Industries 0.225 0.677
Manufacturing -0.597 0.576
Primary -0.435 1.045
Professional Services -0.793 0.516
Wholesale and Retail 0.326 0.403
Size (1-4) -1.270 1.214
Size (5-19) -2.335 * 1.412
Size (20-99) -3.427 ** 1.683
Size (100-499) -3.288 2.012
IMR -9.148 *** 3.528
Constant 16.604 6.500
N 1071
Pseudo R Square 0.197
Model 3
B S.E.
RELIABILITY
FLEXIBILITY
AMTURNOVER
RELATIONAVG
RELATIONAVG Residual -1.003 *** 0.162
BONDING -0.486 *** 0.110
PERSONAL 0.286 0.281
REPORTING -0.134 0.306
FOUNDER -0.581 0.378
MANAGE -0.133 0.398
BANK 0.014 0.380
SOLE 7.120 ** 3.096
STARTUP 0.474 1.010
GROWTH -1.963 1.213
MATURITY -1.265 1.004
GENDER -1.081 0.663
MINORITY 0.883 0.634
HIGHSCHO -1.197 1.041
COLLEGE -2.010 * 1.145
UNIVERSI -1.295 1.161
FRENCH 0.472 0.568
ENGLISH -1.003 0.867
Agriculture -0.735 0.963
Knowledge-based Industries 0.229 0.679
Manufacturing -0.663 0.591
Primary -0.490 1.057
Professional Services -0.906 * 0.532
Wholesale and Retail 0.276 0.417
Size (1-4) -1.242 1.219
Size (5-19) -2.487 * 1.428
Size (20-99) -3.473 ** 1.706
Size (100-499) -3.512 * 2.050
IMR -9.417 *** 3.610
Constant 14.276 ** 6.603
N
Pseudo R Square
Note: * indicates significance at the 10% level, ** indicates
significance at the 5% level, and *** indicates significance
at the 1% level.
Table 3. Strata: Proportion of Adverse Change in Credit Terms
Sector 1 2 3 4
Size 1 0.000 0.000 0.000
2 0.081 0.100 0.022 0.091
3 0.000 0.000 0.015 0.188
4 0.000 0.043 0.103 0.083
5 0.000 0.000 0.179 0.500
Total 0.052 0.048 0.072 0.146
Sector 5 6 7 Total
Size 1 0.043 0.000 0.000 0.011
2 0.021 0.023 0.046 0.035
3 0.038 0.074 0.050 0.052
4 0.049 0.058 0.029 0.058
5 0.100 0.154 0.235 0.153
Total 0.036 0.047 0.049 0.050
Note: Sector: 1. agriculture, 2. knowledge-based industries,
3. manufacturing, 4. primary, 5. Professional services, 6. wholesale
and retail, and 7.other sectors. Size: 1. 0 employees, 2.
1-4 employees, 3. 5-19 employees, 4. 20-99 employees, and
5. 100-499 employees.