Life support for unaffiliated ISPs? Independent ISPs are asking for government protection in the broadband era.
Crandall, Robert W. ; Singer, Hal J.
DURING THE FORMATIVE YEARS OF THE Internet, thousands of Internet
Service Providers (ISPs) offered dial-up service to dispersed telephone
subscribers over traditional telephone lines. Over time, the service
became concentrated in a handful of large ISPs, including America
Online, Juno, MSN, and EarthLink. Those carriers were successful for two
reasons: they provided a higher-quality service (e.g., offering higher
ratios of moderns per subscriber) and they bundled premium content with
their access service.
In the last several years, however, narrowband ISPs have been
decimated by consumer migration to higher-speed broadband services. As
of December 2004, 35.3 million U.S. residential and small business
customers--or about one-third of Internet subscribers--subscribed to a
broadband service. The shift to broadband has forced dial-up service
providers to consolidate and exit the market unless they can find some
way to provide broadband services over someone else's network.
Narrowband ISPs are now pressuring the Federal Communications
Commission and other telecommunications regulators to implement policies
that would breathe life back into their businesses. But the consumer
welfare justifications that they offer for government intervention are
dubious. Although the independent ISPs were instrumental in narrowband
Internet access, the same cannot be said for their contribution to the
growth of broadband. In this article, we explain that the dial-up model
cannot be replicated in the broadband era--that is, independent
broadband ISPs simply do not currently contribute to the value of the
service. If those companies have valuable content to offer broadband
subscribers, they can make it available to subscribers without mandated
access to the broadband service providers' networks. Currently,
there is simply no reason to worry about access to unaffiliated content
on the Internet. Broadband is thriving without independent ISPs.
Vertical integration of modern broadband network operations and the
retail service offering is likely to generate societal benefits because
of the economies of scope in delivering a quality service. Vertical
relationships, whether through ownership or close contractual
relationships, allow network providers to develop innovative products
that complement current products in a manner that can be advantageous to
platform providers (even duopolists) and consumers. Mandatory access for
multiple unaffiliated ISPs to a broadband network--a local telephone
network or a cable television system--simply creates unnecessary
transactions costs, leaves upstream concentration intact, and decreases
the incentives for a firm to invest in or develop alternative networks.
The issue of "open access" is intimately related to the
standard antitrust concept of a "price squeeze," because
mandatory access is meaningless without designating a regulated access
price. The level of that access price has already become the major bone
of contention between independent ISPs and network platform owners. Does
the access price provide sufficient operating margins for rival ISPs or
do the prices "squeeze" them because the resultant retail
margins are too small? We conclude that an antitrust price squeeze test,
while providing some information about the welfare of an equally
efficient retailer of digital subscriber line (DSL) services, yields no
information about consumer welfare.
Our conclusions are similar to those that emerge from the research
on bundled loyalty rebates. In that context, consumer harm depends on
whether the price of the tying product when it is purchased separately
after the bundle is introduced exceeds the independent monopoly price of
the tying product, not on whether firms selling only one product or
service can survive. The conditions under which consumers are harmed as
a result of a price squeeze are similar. Consumers may not benefit from
a policy that ensures an unaffiliated ISP earns a profit.
THE ROLE OF REGULATION
Internet service providers did not begin to grow significantly
until late 1994 with the birth of the World Wide Web. The confluence of
the Internet and the growth of personal computers gave rise to a new
business of providing Internet access to the mass market. Although
regulators did not create unaffiliated ISPs, they indirectly created the
structure of the ISP industry and thereby heavily subsidized entry. In
particular, regulators determined that certain network functions should
not be provided by the owners of local networks, and that the ISPs'
connections to the network should be priced at ordinary, generally
flat-rated business service rates. This subsidized pricing of access
allowed ISPs to be treated like end users as opposed to rival carriers.
In contrast to the broadband era, investment in new infrastructure was
not needed for narrowband access. Hence, the coordination problem
between infrastructure development and access provision was postponed,
allowing for greater segmentation.
The rise of ISPs coincided with a number of other favorable
regulatory decisions that conferred special advantages upon ISPs, such
as the exemption of ISPs from payment of access charges, arbitrage
opportunities created by asymmetrical reciprocal compensation
regulations, and the limitations placed on the local Bell telephone
companies by the AT&T decree. Therefore, the widespread growth of
unaffiliated ISPs was not entirely a product of free-market forces, but
was rather the product of strong regulatory intervention.
COMPUTER I AND II In 1971, the FCC issued a decision on the
regulation of telecommunications operators engaging in data processing services. The decision, which is referred to as "Computer I,"
ordered that those services that were purely data processing would not
be regulated, and those services that were purely telecommunications
would continue to be regulated. As for those services that were a
mixture of both, the decision allowed the FCC to make "'ad hoc
evaluations' with respect to 'hybrid services' to
determine on which side of the line [the services] fell." The final
decision and subsequent appellate court decision prohibited telephone
companies from providing data processing services except through
separate subsidiaries.
After Computer I, advancements in technology, such as digital
telephone networks, forced the FCC to make a great number of ad hoc determinations. As a result, the FCC issued another decision on the
matter, Computer II, nine years later. This decision limited telephone
operators from engaging in "enhanced services," which were
defined as anything other than "basic services" such as
switching and transmission. To engage in the enhanced services, a
telephone operator (primarily AT&T) would have to establish a
separate subsidiary with separate accounting, employees, equipment, and
facilities. As a result, regulators artificially provided an opportunity
for ISPs by protecting them from competition with the logical and
efficient providers of such services--namely, integrated telephone
companies. The structural separation requirements of Computer II were
relaxed in 1986 when the FCC ruled that telephone operators did not have
to structure an affiliated ISP as a separate subsidiary. Under Computer
III, a telephone operator who elected to integrate an ISP into its
operations, however, had to generate and follow a detailed
"comparatively efficient interconnection" plan that ensured
unaffiliated ISPs would have access to everything the affiliate received
at the same terms and conditions.
Subsequently, when AT&T was broken up, the resulting Bell
companies were barred from offering services across Local Access and
Exchange Areas (LATAs). The AT&T decree confined them to
"IntraLATA" services, but even those services were subject to
Computer III's comparatively efficient interconnection
requirements. By the Fee's own admission, this regulation placed a
"substantial burden" on the Bells and "has sometimes
hampered" the Bells in "their introduction of new intraLATA
information services."
THE 1996 TELECOM ACT Section 271 of the Telecommunications Act of
1996 continued the AT&T decree's restriction on the ability of
the regional Ball telephone companies to provide interLATA and
information services until they were declared to be in compliance with
the "checklist" of market opening requirements detailed in
Section 251 of the act. In 1999, the FCC classified the service provided
by regional Bell telephone companies to ISPs as an
"interstate" service. As a result, the Bell companies that had
not obtained Section 271 approval had to rely on separate global service
providers (GSPs) to provide the interLATA portions of their dial-up
Internet service in that state. The Bell companies were thus required to
allow their Internet customers to choose their own GSPs, and the Bells
had to pay the GSPs to carry their customers' data traffic to the
Internet backbone. Those requirements prevented the Bell companies from
providing customers with end-to-end Internet access services and
Internet backbone capacity. By artificially preventing the Bell
companies from realizing efficiency gains from the end-to-end provision
of Internet access, regulators destroyed a natural competitive advantage
of the Bells vis-a-vis ISPs in the provision of Internet services. That
broadened the scope of opportunity for ISPs beyond what would exist in a
freely competitive market.
RECIPROCAL COMPENSATION The 1996 Telecommunications Act requires
local carriers to compensate one another for terminating calls through a
system of "reciprocal compensation." In particular, whatever
carrier A charges for terminating a call that originates on carrier
B's network would also be paid by carrier A for terminating a call
on B's network.
An efficient or market-based framework for reciprocal cost recovery
would likely be based on cost causation. That is to say, the carrier or
service provider who generates the cost of a call would be responsible
for paying that cost. As a result, when an ISP customer dials in to the
Internet, he is acting as a customer of the ISP, and it is the ISP that
is generating the cost of carrying the customer's data traffic over
the local telephone company network.
Regulators, however, structured the reciprocal compensation system
in a manner that allowed ISPs to benefit from artificially high
termination charges negotiated between incumbents and the new
competitive local exchange carriers (CLECs). Incumbent telephone company
subscribers who enrolled in an ISP service and dialed their ISP's
number were considered to be originators of calls on the incumbent local
exchange carrier (ILEC) network. If the ISP established a CLEC solely
for the purpose of "terminating" the calls that originated on
the ILEC network, it could reap huge revenues from the unbalanced
traffic routed to it. ILECs were thus forced to pay large sums of money
to CLECs that provided no real function. Those carriers were simply
transit points through which Internet-bound traffic from an ILEC's
network moved to ISPs. In a more rational world, an ISP would have been
required to compensate the ILEC for the burden placed on the
incumbent's switching systems by the ISP customers' Internet
traffic, which was considerable because Internet "calls" are
much longer than the typical voice call. Instead, the regulators
mandated that ILECS pay the ISPs' related local carriers for
terminating the ISP traffic.
This economically illogical regulatory framework forced ILECs to
subsidize the provision of Internet service by ISPs. When this form of
regulatory arbitrage was subsequently brought to an end by regulators
who began to understand what they had created, the ISPs' days were
numbered.
The amount of money that flowed to the ISPs through reciprocal
compensation payments was staggering. The Wall Street Journal reported
that in 2001 alone, BellSouth paid $ 300 million in reciprocal
compensation payments, SBC paid $800 million, and Verizon paid $1
billion. Had those charges instead been levied on ISPs to compensate the
ILECS for having to increase their switching capacity, the ISPs would
have paid the carriers $2.1 billion instead of receiving $2.1 billion.
DO ISPs ADD VALUE
Whatever the reason for the evolution of independent or
"unaffiliated" ISPs, they may have contributed substantial
value added in the narrowband era. However, the primary source of that
added value has been rendered obsolete in the broadband age. The
ISPs' own lobbyists have long conceded that the business models of
many, if not most, ISPs could not survive in the absence of regulatory
intervention. For example, in 2000, when Illinois was preparing to
rewrite its telecommunications laws, American ISP Association executive
director Sue Ashdown argued that a law that freed Ameritech from
traditional state regulation would destroy Illinois-based ISPs.
DIAL-UP ERA Dial-up ISPs perform three basic functions:
installation of the modern banks that allow subscribers to connect to
the Internet through the telephone network, provision of the connections
from the modem banks to the Internet backbone, and provision of content
and Web hosting.
First, ISPs established points of presence (POPs) in geographic
service areas. A POP is a large bank of modems at a central location.
POPs are connected to other POPS by fiber optic connections to form a
backbone. Although some ISPS run their own fiber optic lines between
POPs, most simply lease capacity on the backbone to interconnect their
own POPs and to connect to the larger Internet. Consumers dial into
their ISP's local POP over their ILEC'S telephone lines, and
from there are connected to the Internet. POPs can thus be thought of as
mini-networks of Internet users. The modem bank is typically the only
telecommunications infrastructure operated by the ISP.
Second, ISPs provided connections to the Internet backbone.
Providing consumers with connections to the Internet backbone is a very
basic process that does not require significant specialized knowledge or
advanced technical skill. As a result, the provision of connections to
the Internet backbone is a commoditized service that should, in a freely
operating market, generate no more than a competitive return on capital
for any business that engages in it.
Third, ISPs provided content and Web hosting. In addition to basic
access to the Internet, numerous ISPS provide their own content and
advanced services. AOL, for example, offers exclusive news and sports
content to subscribers, as well as parental controls. Many ISPS offer
services such as free Web hosting and multiple e-mail addresses. An ISP
will typically offer such services as a means to provide additional
value to consumers and to distinguish itself from other ISPS and
carriers.
Although the first two functions are essential to the provision of
dial-up Internet services, neither is particularly difficult.
Unaffiliated ISPs do not possess an efficiency advantage in fulfilling
those functions. The services provided by dial-up ISPS could surely be
provided at least as efficiently by vertically integrated telephone
operators. ISPS deliver little, if any, incremental value in the
provision of dial-up access beyond that which could be delivered by the
Bells.
BROADBAND ERA In the broadband world, the local network
companies--incumbent telephone companies and cable television
companies--generally provide the physical connection to the Internet.
The local network companies have modified their network architecture so
as to provide two-way high-speed connections to the Internet--cable
modem services on cable networks or DSL services on telephone networks.
In so doing, they have deployed their own modem banks, provided the
requisite upstream and downstream capacity, and connected the modem
banks to the Internet backbone.
Once those modifications are deployed, there is no need for an ISP
to connect the customer to the Internet. As a result, ISPS are largely
confined to dial-up services, unless regulators mandate that network
carriers share their broadband networks with the ISPS. Although a number
of ISPS have attempted to provide broadband access over the local
carriers' networks through various regulatory regimes, there is
little opportunity for ISPs to add any real value (other than marketing)
in such broadband provision. Indeed, in early 2005, AOL began
advertising its anti-spare software as the most compelling reason why
cable modem and DSL customers should subscribe to "AOL over
Broadband" on top of the Internet service that is already provided
as part of their high-speed connection.
Although the points of interface between broadband customers and
the carrier networks are created by modem banks, DSL modems are often
installed directly into the high-frequency portion of DSL-capable copper
loops. In such situations, the need for modem banks is eliminated. Given
that the second function of ISPs (providing a connection from the modem
banks to the Internet backbone) is little more than a standardized
"commodity" service that can be provided by the telephone
company, and that consumers attach little value to the ISPS' third
function (providing content and Web hosting) when so much content is
available on the Internet, it is all but impossible for unaffiliated
ISPS to generate any real incremental value in the provision of
broadband Internet access. Moreover, the proliferation of the
"bring your own access" models by AOL and other large ISPS
suggests a lack of significant economies between providing content and
providing access, and implies that stand-alone content providers are not
impaired without subsidized access to DSL transport.
CABLE EVOLUTION In the early days of broadband, many cable
television operators tried to replicate the narrowband model by using
ISPS that were separate from the network provider. Having an affiliated
ISP proved to be of little value, as demonstrated by the case of
Excite@Home, the affiliated ISP of broadband cable network owners
AT&T, Comcast, and Cox. All three cable television firms originally
owned and used Excite@Home exclusively to supply their customers with
broadband Internet connectivity. The firms paid Excite@Home 35 percent
of the monthly access fees paid by subscribers for their broadband
Internet service.
In August 2001, however, Comcast and Cox announced that they
planned to terminate their distribution agreements with Excite@Home the
following year. One month later, in September 2001, Excite@Home filed
for bankruptcy. In December 2001, AT&T terminated its relationship
with Excite@Home and began to provide high-speed cable access directly
to consumers. AT&T, Comcast, and Cox abandoned Excite@Home because
they determined that its large investments in content were not highly
valued by consumers, and the cable companies simply decided that they
could offer broadband connectivity at a lower cost than Excite@Home was
able to provide it.
What went wrong with Excite@Home? The first answer is that
providing Internet content and high-speed Internet services together is
not necessarily subject to the synergies that many had anticipated.
@Home had purchased Excite.com, a Web portal, for $6.7 billion in 1999.
By late 2001, the online advertising market had declined severely and
Excite@Home found that Excite.com's Web portal was virtually
worthless. Indeed, Excite@Home eventually sold Excite.com in November
2001 for $10 million, less than 0.2 percent of the $6.7 billion @Home
had paid to acquire it.
The second reason for Excite@Home's failure is the relatively
uncomplicated nature of provision of high-speed Internet service by
cable operators or telephone companies. Although agreements with ISPs
may have appeared to make sense when there was a belief that
unaffiliated ISPS had a comparative advantage in developing content,
once that belief was exposed to be false, much of the perceived value of
having an unaffiliated ISP develop that content simply evaporated. Over
time, an increasing share of broadband customers began to install their
own modems, further simplifying the task of delivering broadband
connectivity.
If unaffiliated ISPS truly added significant economic value to end
users of the Internet, one would expect cable companies to contract
freely with unaffiliated ISPS for the provision of cable modem service.
Yet cable firms have traditionally either offered Internet service
themselves or affiliated with a single ISP, such as Roadrunner or
Excite@Home, to provide Internet service.
Cable firms have been reluctant to open their networks to multiple
ISPS, but they have begun to respond to the potential threat of
federally mandated open access. The FCC has yet to address the issue in
a general regulatory proceeding because of litigation that recently
ended up before the Supreme Court. Before the Court's decision in
Brand X, cable companies were clearly concerned that they may be subject
to mandatory open access policies, much as telephone companies have been
subject to "unbundling" requirements for their facilities. In
June 2005, however, the Court upheld a cable company's right to
restrict rival Internet service providers from their networks, and it
affirmed the Fee's authority to decide which services it needs to
regulate.
For example, as a condition for gaining approval of the AOL-Time
Warner merger, Time Warner was forced to open its cable networks to
unaffiliated ISPS. When the FCC finally approved the merger in January
2001, the order required "that AOL Time Warner shall not restrict
the ability of any current or prospective ISP customers to select and
initiate service from any unaffiliated ISP which, pursuant to a contract
with AOL Time Warner, has made its service available over AOL-Time
Warner's cable facilities." Following the merger, AOL-Time
Warner reluctantly opened its network in cities across the United States to EarthLink and other unaffiliated ISPs.
The efforts of some cable firms to open their networks
"voluntarily" to multiple ISPs have been slow and sporadic,
suggesting that they are primarily motivated by current political
considerations rather than any compelling economic rationale. Speaking
of the various access agreements between ISPS and cable operators, Bruce
Leichtman, president and principal analyst of Leichtman Research Group,
has noted that "in general the agreements are for political
reasons." The threat of federal open-access mandates and merger
conditions appears to have played a major rote in the decisions of
AT&T Broadband and Comcast to open their networks to selected ISPs.
AT&T Broadband reached a "multiple Internet service provider agreement" with EarthLink in March 2002 for the launch of EarthLink
high-speed service over AT&T Broadband's network in Seattle and
New England. AT&T Broadband also signed agreements with NET 1 Plus
in New England and Internet Central in Seattle. AT&T
Broadband's decisions to offer multiple ISPS over its cable lines,
however, occurred only after it entered into merger discussions with
Comcast in November 2000, which ultimately resulted in Comcast's
acquisition of AT&T's cable assets.
REGULATORY ISSUES
As broadband Internet services proliferate and replace their slower
dial-up antecedents, the ISPS are threatened with extinction unless they
can persuade regulators to allow them to connect to customers through
the country's telephone and cable networks. Last year, the FCC
decided to terminate its policy of forcing local telephone networks to
allow ISPs access to the upper frequencies of the telephone
companies' copper loops at regulated rates. It also ruled out
mandatory access to the new fiber-optic lines being deployed by some
telephone carriers. Although no ISP had succeeded in developing a
profitable business in offering broadband over the telephone
companies' facilities, several companies were trying to do so. In
France and Japan, ISPs that have wholesale access to telephone company
copper loops are growing rapidly, but even they have not demonstrated
that such a business can be sustained in the long run.
PRICE SQUEEZE? The economics of unaffiliated broadband ISP services
depend in part on the price at which network access is provided to the
ISPS by the network companies. Some ISPs have alleged that incumbent
telephone companies have engaged in "price squeezes" so as to
preserve their market power in the downstream market.
Do the incumbents have downstream market power that they could
exercise against consumers? Unless they do, there is little reason to
regulate the wholesale access price to telephone company networks. We
have shown that the value-added provided by independent ISPS is limited.
To the extent that unaffiliated ISPs have no plans to evolve into
facilities-based providers, a lower wholesale access price would not
increase facilities-based competition at the margin. And to the extent
that unaffiliated ISPs have no cost advantages over incumbents in
marketing broadband services, lowering the wholesale rate will not lead
to lower end-user prices. Finally, neither DSL providers nor cable modem
providers have attempted to monopolize broadband content, which suggests
that even less restrictive policies, such as nondis-crimination rules
for access to content, might not be necessary.
In 2002, PacWest, DirecTV Broadband, and XO Communications complained to the FCC that SBC's monthly rate for its DSL-based
Internet access service in California had fallen to a level that was
below the wholesale rate that SBC charged independent ISPS for access to
its loops and ATM transport. Therefore, the complainants said, this
relationship created a price squeeze.
Whatever SBC'S wholesale price, its low DSL retail rate
clearly generated consumer welfare gains in the short run. To understand
this allegation, we must analyze the factors that influence a DSL
provider's retail rate and its wholesale rate for DSL transport.
Ira DSL provider is setting its wholesale rate according to a variant of
the efficient component pricing rule---that is, if the access price is
chosen such that the margin from providing wholesale access is equal to
the margin from serving the end user directly--then it is fairly
straightforward to show that its wholesale access price is equal to the
difference between its retail price and its marginal cost of providing
retail service. It is also straightforward to see that, unless the
retail cost savings generated by the unaffiliated ISP retailer exceed
the reduction in retail price needed to lure the customer away from the
incumbent DSL provider, there is no room for profit at the retail level
for the entrant. Hence, a pro-competitive pricing rule like efficient
component pricing can expose a vertically integrated DSL provider to a
price squeeze allegation.
Should this necessary condition for ISPS to profit from broadband
make the vertically integrated broadband provider liable for harming the
competitive process? The answer to this question depends on the extent
to which a vertically integrated DSL provider wields power over its
retail price of DSL, or its retail costs, or both. Clearly, the
incumbent DSL provider has some influence over its retail costs. It
could choose to advertise less, or it could choose to invest in
technologies that would decrease its retail costs in future periods, but
such considerations seem small compared to the potential effects of the
incumbent's power over price. If the incumbent is a pure price
taker in the end-user market, then it would have no interest in
manipulating its access pricing formula to make it impossible for
unaffiliated ISPs to make a profit. By contrast, if the incumbent is a
price setter in the end-user market, then it has some degree of freedom
in foreclosing rivals.
Of course, one could argue that the integrated broadband provider,
even if it lacks market power in the downstream market, is always free
to cut its end-user prices in such a way that unaffiliated ISPS cannot
earn a profit. But a firm without market power in the downstream market
has no incentive to set its wholesale prices (equal to the retail price
minus its retail costs) so that unaffiliated retailers will be
price-squeezed from the market unless there are economies of scope in
delivering other services to the retained customer.
Hence, it would be irrational for an incumbent broadband provider
that lacked market power in the downstream market to employ a price
squeeze. Such a tactic, even if successful in discouraging retail-based
DSL competition, could not induce exit by cable television companies,
the incumbent's major competitors, and other facilities-based
providers. Therefore, the incumbent could not recoup its short-term
losses in future periods by raising its retail price. Competitors would
remain, depriving the incumbent DSL provider of any ability to raise the
price of its service.
Finally, the assumption of efficient component pricing requires
that the access price and the retail price move in the same direction.
Indeed, the change in access price with respect to a change in the
retail price is unity. If one relaxes that access pricing assumption,
however, then it is possible to conceive of a strategy whereby the
vertically integrated DSL provider increases its access price but
maintains or even decreases its retail price. As Damien Geradin and
Robert O'Donoghue explain in a recent Journal of Competition Law
and Economics article, the profitability of such a strategy depends on
whether the reduction in revenues from wholesale access can be offset by
additional downstream customer revenues. This calculus depends on
several factors:
* The relative profitability of the wholesale and retail divisions
of the vertically integrated DSL provider.
* The extent to which the vertically integrated provider can
capture the displaced customers.
* The value of other services that the firm offers those customers.
With respect to the second factor, because U.S. cable modem firms
and other facilities-based downstream rivals would capture a large share
of the displaced customers--as of December 2004, the market share of
U.S. cable providers was 56 percent--the incentive to increase the
access price while decreasing the retail price is severely attenuated.
SQUEEZING CONSUMERS In the previous section, we explained why it is
doubtful that incumbent broadband providers are refusing to deal with
unaffiliated retailers with an anticompetitive intent. If the
unaffiliated retailer can provide the retail service at a lower cost,
then the incumbent should consider entering into an agreement with the
ISP. Setting aside the issue of intent, it is still theoretically
possible that the access pricing decision by the incumbent DSL provider,
which might appear as a refusal to deal from the entrant's
perspective, somehow weakens competition in the retail sector and
thereby generates higher prices. Hence, we must evaluate whether the
conditions for consumer harm are satisfied--even if the anticompetitive
intent is lacking.
Industrial organization economists have studied vertical restraints for several decades. Vertical restraints include several potentially
anticompetitive strategies, including refusals to deal, exclusive
territory contracts with buyers, tie-ins, exclusionary covenants not to
sell to rival producers, and incompatibility of complementary products.
Because a price squeeze is a special case of a general refusal to deal,
the conditions under which a price squeeze might decrease consumer
welfare are no different than the conditions under which a general
refusal to deal might decrease consumer welfare.
There are two specific cases in which the current analysis
indicates that the need may exist, on grounds of consumer welfare
maximization, for regulatory intervention to compel a vertically
integrated firm to deal with a rival: market preservation or market
extension. With respect to market preservation, in addition to a
demonstration of market power in some relevant market, consumer harm
depends on the existence of network effects in the consumption of
complementary goods and the possibility that the unaffiliated downstream
provider might eventually compete directly or indirectly in the upstream
market. With respect to market extension, in addition to a demonstration
of market power in the upstream market, consumer harm from market
extension depends on significant scale economies in the production of
the complementary good. This condition could be generalized to include
other economies such as economies of learning.
As explained earlier, most DSL providers do not possess market
power in the market for broadband Internet access services and therefore
cannot possess market power in any purported market for broadband
transport. According to the Fee's own data, incumbent telephone
companies accounted for a 37 percent market share in the provision of
broadband Internet access services as of December 2004. This serves as a
valid proxy for a Bell company's in-region market share in the
provision of broadband transport, given that competitors accounting for
more than 60 percent of the market (mainly cable operators) do not rely
on the Bell's broadband transport. Although a large market share
does not necessarily imply market power, a small market share surely
implies the lack of market power. In particular, a telephone company
provider of DSL does not have a sufficient base of customers to leverage
infra-marginal gains from a price increase to offset the losses from
marginal customers that would substitute to an alternative broadband
network. Moreover, some ISPS such as EarthLink also purchase broadband
transport from cable companies such as Time Warner and Comcast, and are
pursuing other alternatives such as fixed wireless networks. Hence, ISPS
do not have to purchase broadband transport from the incumbent telephone
company and are not without a marketplace remedy for any excessive
transport price. Because this market power condition is necessary for
either case (market extension and market preservation), the ISPS'
claims of predation, even if true, would not result in consumer harm.
Even assuming, contrary to fact, that a telephone company DSL
provider did possess market power in the provision of (wholesale)
broadband transport, the facts still do not satisfy the necessary
conditions for consumer harm for either market extension or market
preservation. With respect to market preservation, an ISP is unlikely to
try to leverage its position into the provision of broadband transport
by investing in the requisite network infrastructure. Hence, eliminating
those ISPs would not assist a telephone company provider of DSL in
preserving any alleged market power in the provision of broadband
transport services on a wholesale basis.
With respect to market extension, there is no evidence that there
are significant economies of scale in the resale of DSL service to end
users. Unless some minimum viable scale is proven to exist--that is, a
scale of operations below which an unaffiliated broadband ISP would be
driven out of business--it would be impossible for one of the Bells to
induce exit by reducing the output of a broadband ISP.
In summary, because none of the conditions for consumer harm are
satisfied in the instant case, there is no legitimate economic concern.
Refusing to deal with unaffiliated ISPs would neither protect a
Bell's market position in the provision of broadband transport nor
enable it to acquire market power in the provision of broadband Internet
access service.
CONCLUSION
In a purely deregulated, competitive environment, unaffiliated
broadband ISPs would likely suffer the same fate as other intermediaries
in the Internet age. ISPs have existed, in large part, because DSL
providers were obligated to sell critical economic inputs below cost,
forced to comply with costly and burdensome regulations, and prevented
from offering certain valuable services to customers. The removal of
those obligations should not create an antitrust obligation for DSL
providers to keep unaffiliated ISPs on economic life support in the
broadband era.
We have demonstrated that a price squeeze might occur even when
incumbent DSL providers lack any anticompetitive intent or market power.
Because the conditions for consumer harm are not satisfied in the case
of broadband Internet access, and because ISPs do not offer any value
added in the broadband era, regulators should not be overly concerned
with generating synthetic retail competition. Competition between
facilities-based high-speed Internet providers should be sufficient to
maximize consumer welfare. Lowering the wholesale rate for DSL transport
would not stimulate facilities-based entry by ISPs, nor would it lower
end-user prices, because unaffiliated ISPs cannot afford to decrease
prices given their customer acquisition costs and, even if they lowered
their prices, DSL providers would not likely respond. Finally, less
invasive approaches such as nondiscrimination provisions are likely
unnecessary, as neither DSL providers nor cable modem providers appear
interested in monopolizing broadband content.
READINGS
* "The Concurrent Application Of Competition Law and
Regulation: The Case of Margin Squeeze Abuses in the Telecommunications
Sector," by Damien Geradin and Robert O'Donoghue. Journal of
Competition, Law, and Economics, Vol. 1 (2005).
* "The End of End-to-End: Preserving the Architecture of the
Internet in the Broadband Era," by Mark A. Lemley and Lawrence
Lessig. UCLA Law Review, Vol. 48 (2001).
* "Modularity, Vertical Integration, and Open Access Policies:
Toward a Convergence of Antitrust and Regulation in the Internet
Age," by Joseph Farrell and Philip J. Wesier. Department Of
Economics Paper E02-325, University of California, Berkeley (2003).
* "Network Neutrality and Broadband Discrimination," by
Tim Wu. Journal on Telecommunications and High Technology Law, Vol. 2
(2003).
* "Open Access Rules and the Broadband Race," by Glen A.
Woroch. Law Review of Michigan State University Detroit College of Law
(2002).
* "Would Mandating Network Broadband Neutrality Help or Hurt
Competition? A Comment on the End-To-End Debate," by Christopher
Yoo. Journal on Telecommunications and High Technology Law, Vol. 3
(2004).
ROBERT W. CRANDAL, Brookings Institution and HAL J. SINGER,
Criterion Economics
Robert W. Crandall is senior fellow for economic studies at The
Brookings Institution. He may be contacted by e-mail at
rcrandall@brookings.edu.
Hal J. Singer is cofounder and president of Criterion Economics. He
may be contacted by e-mail at hal@criterioneconomics.com.