Perceived racial discrimination among home health aides: Evidence from a national survey.
Lee, Doohee ; Muslin, Ivan ; Mcinerney, Marjorie 等
ABSTRACT
Home health aides are one of our essential human resources in the
U.S. long-term care industry but understanding whether home health aides
experience racial discrimination in the workplace and, if so, which
personal/organizational factors are associated at the national level has
been unnoticed. Using a nationally representative sample (n=3,377), we
attempt to investigate the association between racial discrimination and
personal and organizational factors. The study found the 13.5%
prevalence rate of racial discrimination. The study findings from
multiple regression analysis reveal that black home care aides are more
likely than white aides to experience racial discrimination in the
workplace, suggesting that racial disparity may be an additional barrier
to our home health care industry. National chain affiliation and low
income were also found to be associated with perceived racial
discrimination.
INTRODUCTION
Reducing health disparity remains significant within the medical
community. One of the main objectives of Healthy People 2020 is to
reduce health disparity, including racial discrimination, in the U.S.
(Healthy People 2020, 2011). Prior studies on human resource management
(Akee & Yuksel, 2012; Hughes & Dodge, 1997) and health services
(Burr, Hartman, & Matteson, 1999; Sanders-Phillips, Settles-Reaves,
Walker, & Brownlow, 2009; Williams, Neighbors, & Jackson, 2003)
well document evidence of various racial discrimination concerns but the
current literature is unclear about racial discrimination in the level
of home-care aides in the U.S.
U.S. home health services (e.g., assisting elderly and/or disabled
to live independently in their homes) have been growing fast in recent
years with the $77.8 billion spending in 2012. The 2010 Patient
Protection and Affordable Care Act (PPACA) supports and encourages home
health services to compensate for expensive nursing home services. Some
studies also highlight benefits of utilizing home health services (Chae
et al., 2001; Intrator & Berg, 1998; Landers, 2010; Marx, Burke,
Gaines, Resnick, & Parrish, 2011). However, there is a concern about
workplace performance and compensation for nearly 2 million home health
aides: low income salary and unattractive employment benefits (Gleckman,
2010), the 40-75% employment turnover rate (Stonerock, 1997), and
work-related injuries that may be linked to high turnover among aides
(Jorgensen et al., 2009; Parsons, Dixon, Brandt, & Wade, 2004). As
home health aides are projected to grow 48% from 2012 to 2022 (USDOL
Bureau of Labor Statistics, 2014), it is necessary to investigate how
home health aides experience in the workplace, with respect to perceived
racial discrimination and the extent to which racial discrimination
affects home health care organizations.
RACIAL DISCRIMINATION
Racial discrimination may be defined as unequal treatment of
someone (an applicant or employee) based on a certain race or personal
characteristics associated with race (The U.S. Equal Employment
Opportunity Commission, 2014). Research has crossed discipline
boundaries in areas as diverse as applied psychology and management,
healthcare, and criminal justice to name a few. Though much of the
research delving into racial discrimination in the workplace centers on
empirics and metrics of violations in the employment life cycle: Elkins
& Phillips (2000); Harris, Lievens, & Van Hoye (2004); Lawshe
(1983); Maxwell & Arvey (1993); racial discrimination also exists as
interpersonal interactions (Fox & Stallworth, 2005; Johnson &
Lecci, 2003). Workplace discrimination as interpersonal interaction has
been discussed in terms of racial bullying (Cortina, 2008; Fox &
Stallworth, 2005). To understand discrimination as interpersonal
interaction an understanding of racism is necessary.
Researchers have noted that racism has evolved from more overt to
more covert or subtle manifestations (Dovidio & Gaertner, 1986;
Pettigrew, 1998). Modern aversive racism combines egalitarian views and
negative racial beliefs (Dovidio & Gaertner, 1986, 1991). Previous
research has allowed for these innocuous, plausible explanations to
justify potentially discriminatory actions (Dovidio & Gaertner,
1991). However, the underlying negative racial beliefs still remain. For
example, individuals who scored high on the modern racism scale engaged
in discriminatory decision making when they were given business or
organizational justifications for the decisions (Brief, Dietz, Cohen,
Pugh, & Vaslow, 2000). Similarly, individuals who are subtly
prejudiced were more apt to be influenced by pressure to maintain a
homogenous workplace (Petersen & Dietz, 2005). Another study found
that while evaluators with greater negative racial attitudes did not
rate potential applicants differently based on race, they did have
significantly different confidence in their ratings as a result of race
(Stewart & Perlow, 2001).
CONCEPTUAL FRAMEWORK
According to the theory of social stratification (e.g., ranking
individuals in a hierarchy), inequality is the result of genuine social
structure such as age, gender, race, and socioeconomic status (Lenski,
1966). Many studies (Carr, 2012; Muntaner, Ng, Vanroelen, Christ, &
Eaton, 2013; Nazroo, 2003) have applied the social stratification theory
to explain the disparity and address various race-related concerns in
the medical community. The 2003 Institute of Medicine report (Smedley,
Stith, & Nelson, 2003) highlights the importance of our social
hierarchy along with racial disparity that may be associated with
substandard quality of care in the medical community. In the present
study, we specifically argue that racial discrimination, one dimension
of our social structure or stratification, is the byproduct of certain
organizational and personal characteristics among home health aides.
The association between personal characteristics and racial
disparity is well suggested in the literature. Watson and associates
(2002), whose survey examined 460 adult women, documented a direct
linkage between socioeconomic status and perceived racial
discrimination. Similarly another study of English-speaking American
adults (n=1,659) (Ren, Amick, & Williams, 1999) concluded a
correlation between self-perceived discrimination and socioeconomic
status. In determining patient satisfaction with medical care (n=1,748),
one study (LaVeist, Nickerson, & Bowie, 2000) reported that African
American patients were more likely to report racial discrimination and
mistrust. Perceived racial discrimination may be associated with
depression and anxiety (Kessler, Mickelson, & Williams, 1999; Noh,
Beiser, Kaspar, Hou, & Rummens, 1999). Numerous studies have also
suggested a link between racial/ethnic discrimination and poor health
outcomes (Williams et al., 2003), such as low birth weight in infants
(Collins et al., 2000), increased risk of suicide (Burr et al., 1999;
Walker, Salami, Carter, & Flowers, 2014), low-quality in surgical
outcomes (Rangrass, Ghaferi, & Dimick, 2014).
Organizational characteristics may be linked to exposure to racial
discrimination. Griffith and colleagues (2007) found the important role
of racial disparity in a rural southern community organization. In line
with institutional racism (e.g., systematic inequality grounded on
race/ethnicity) (Rodriguez, 1987), substantial studies (Acevedo-Garcia,
Rosenfeld, Hardy, McArdle, & Osypuk, 2013; Came, 2014; Lukachko,
Hatzenbuehler, & Keyes, 2014) provide evidence of racial
discrimination in the context of utilizing human resource management
measures including recruitment, promotion, and evaluation within the
organization.
Taken together, we postulate the following two hypotheses. First,
the national prevalence rate of perceived racial discrimination among
home health aides will be similar to that of other studies. Second,
perceived racial discrimination will be negatively associated with
organizational and personal factors.
This empirical analysis will advance the current literature body of
home health care as home health aides are understudied in the literature
(U.S. Department of Health & Human Services, 2004). Our findings
also can be useful for many policymakers and practitioners who need to
know more about workplace performance of home health aides in an effort
to deliver and enhance quality of patient care in the long-term care
settings. This study hence attempts to fill the research gap in the home
health care industry. The main objective of this analysis is to identify
personal and organizational factors in relation to perceived experience
of racial discrimination among home care aides at the national level.
METHODOLOGY
Data
We analyzed secondary data for this study: the 2007 National Home
Health Aide Survey (NHHAS). The NHHAS is the first and latest national
probability survey of home health aides sponsored by the National Center
for Health Statistics (NCHS) at the Centers for Disease Control and
Prevention (CDC). The survey was conducted by phone using a
computer-assisted telephone interviewing (CATI) system. This is a
multistage probability sample survey. Home health aides were eligible to
participate in the study if they were: (1) directly employed by the
sampled agency, (2) provided assistance in activities of daily living
(ADLs), including bathing, dressing, transferring, eating, and
toileting. A total of 3,377 interviews of home health aides were done
between September 2007 and April 2008. Of the 984 eligible agencies, 22
agencies refused to participate and 7 additional agencies were
ineligible because the interviewers did not complete the survey. Of 955
agencies, 4,416 home health aide cases were sampled. Of 4,416, 137 were
not eligible because of the following: (1) not employed on the sampling
date, did not provide assistance with ADLs, were contract employees,
were sampled in error, or were identified as ineligible during the aide
interview. Of 4,279, 3,377 aides completed the survey. The overall
weighted response rate was 40%. More detailed information about the
sampling methods and study design is described elsewhere (Centers for
Disease Control and Prevention, 2007).
Measures
In line with prior studies investigating the importance of
perceived racial discrimination (Benkert, Peters, Clark, &
Keves-Foster, 2006; Gonzales, Harding, Lambert, Fu, & Henderson,
2013; Hagelskamp & Hughes, 2014), we utilized a single dependent
variable for the study: perceived experience of racial discrimination.
Specifically, the survey asked, "In your current job have you ever
been discriminated against because of race/ethnicity?" The response
was categorical (1=yes, 0=no).
The following two set of variables were used as covariates in the
study: organizational and personal factors. Three organizational factors
are: (1) agency type (1=home health, 2=hospice, and 3=mixed), (2)
ownership (1=for profit, 0=others), (3) chain-affiliation (1=chain,
0=nonchain). Personal factors included in the multivariate logistic
regression analysis are: age, gender (male/female), race (whites, black,
and others), education, and annual household income. Geographical areas
(1=metropolitan, 2=micropolitan, 3=neither) were controlled in the
regression model.
Analyses
All statistical analyses were performed using STATA 13.1
(StataCorp, 2013). We first calculated means, standard deviations,
proportions and then cross-tabulated the status of racial discrimination
with other aforesaid covariates to determine any statistical
significance between the two comparison groups. We then conducted
inferential statistics using multivariate regression analysis to
estimate the association of organizational/personal characteristics with
perceived discrimination. As our dependent variables are categorical
(yes=1, no=0), we employed a multivariate logistic regression analysis.
For logistic regression, we provided odds ratio (OR) and 95% confidence
intervals (CI) of perceived racial discrimination in relation to
assessed covariates. Given the NHHAS is a large national survey with the
complex survey design and accurately estimating sampling variances is
important (Henry, 1990; Lee & Forthofer, 2006), we used the STATA
survey ('svy') estimators to correctly account for complex
survey design. Using the 'vif' estimator available in STATA,
we also checked for possible multicollinearity among the measured
variables and there was no indication of severe multicollinearity in the
analysis. We reported statistical significance at alpha level of less
than 0.05.
RESULTS
Table 1 portrays sample characteristics. The majority of the sample
were females (95.03%) and whites (53.3%) and the mean age was 45.63
(SD=12.07). Approximately 47% of the sample reported earning less than
$30,000 per year. Most of the sample lived in metropolitan area (84.2%)
and were employed in the home health agency setting (74.19%). The
majority worked for the for-profit (63.28%) and non-chain affiliated
organizations (70.05%). The overall prevalence rate of racial
discrimination was 13.5%, and nearly 23% of black home health aides
reported racial discrimination (p<.0005). Annual incomes between
$20,000 and $40,000 were related to racial discrimination. Living in the
metropolitan area was found to be associated with racial discrimination
(90.93% vs. 82.75%, p= .039).
Table 2 displays the results of a multivariate logistic regression
analysis for perceived racial discrimination in relation to
organizational and personal factors. Non-chain home health agencies
remained significant indicating a negative association with racial
discrimination (OR=.48, p=.03). Consistent with the results of
descriptive statistics shown in Table 1, ethnicity also remained
significant in relation to racial discrimination, showing that black
home health agents were more likely to report experiencing racial
discrimination (OR=4.05, p<.001). Income is another personal factor
found to predict the status of racial discrimination (OR = 1.12, p=.02).
Finally, with respect to geographical areas, non-metro/micro was
negatively associated with racial discrimination, suggesting that those
home health aides living in metropolitan areas are more likely to report
racial discrimination (OR = .22, p= .002).
DISCUSSION
The main objective of this research is twofold: (1) to estimate the
perceived racial discrimination prevalence rate at the national level,
and (2) to identify both personal and organizational characteristics in
relation to their perceived racial discrimination among home health
aides.
After adjusting geographical areas, we found the overall 13.5%
perceived racial discrimination prevalence rate among home health aides.
Nearly 23% of black home-care aides reported experiencing racial
discrimination compared to that of 7.5% among their white counterparts.
No published research explicitly documents the perceived racial
discrimination prevalence rate among home care aides but our 23% rate is
much lower than that of Krieger et al. (2006) whose study (n=1202 in the
Greater Boston area) found 44% of their black workers reporting racial
discrimination compared with 10% of the white employees.
Chain affiliation remained significant in multivariate regression
in relation to perceived racial discrimination. It is unclear how and
why national chain affiliation is linked to racial discrimination as no
related study exists. One plausible explanation is that the status of
chain affiliation was not statistically significant in a crosstab
analysis (Table 1), in relation to exposure to racial discrimination but
it remained significant when personal factors and geographic regions
were controlled in the regression model. This suggests a certain role
confounding factors play in estimating the status of perceived racial
discrimination. Our finding of the association of low-income with
exposure to perceived racial discrimination is in line with other
studies suggesting socioeconomic disadvantage linked to ethnic
inequalities in health (Hudson, Puterman, Bibbins-Domingo, Matthews,
& Adler, 2013; Nancy Krieger, Rowley, Herman, & Avery, 1993).
Our results also are echoed by the work of Bower et al. (2013), whose
study findings suggested common racial discrimination among poor urban
whites.
The present study makes one important contribution to the long-term
care literature by revealing that racial discrimination exists in the
home health care industry. To our knowledge, this is the first study to
estimate the national racial discrimination prevalence rate and the
potential link between perceived racial discrimination and
organizational and personal characteristics in the context of the home
health care industry.
The following study limitations must be noted. Our dependent
variable is perceived experience of racial discrimination, which is
subject to self-perception bias. Perceived discrimination may be
altered, for example, depending on behaviors or beliefs of managers or
employers. Also, our study lacks the ability to consider other related
factors, such as nativity (native- vs. foreign-born), language, culture,
and the type of care they provide in the workplace setting, that may
play a role in determining perceived racial discrimination. Given the
majority of the sample (95%) is women, the study findings may not be
applicable to male home health aides. Our study is cross-sectional and
cannot explain causation between perceived racial discrimination and
personal and organizational factors. The 40% survey response rate is low
and hence our study may not represent those who did not participate in
the study. Finally, the 2006 survey data may not well represent the
current practice in the context of the PPACA. Considered to be the most
comprehensive health care reform legislation since 1965, the 2010 PPACA
affects all stakeholders in the medical community including home health
aides. Policymakers and future researchers hence may want to evaluate
the impact of ObamaCare on home care aides including discriminatory
policies.
POLICY IMPLICATIONS
In order to lessen the chance of racial discriminatory practices,
home health care organizations might want to establish a diversity
recruitment and retention plan, which is found to be well received in
addressing related concerns of the nursing labor force (Gilchrist &
Rector, 2007; Noone, 2008). This plan would not only establish goals for
diversity recruiting, but also develop selection interview questions
that could identify potential discrimination problems. Interview
questions have long been used by human resource professionals to
identify potential problem employees (i.e. use of stress interviews for
police officers). Questions detailing discriminatory situations could be
put to job applicants to detail responses.
Employees in home health care settings must learn to deal with
clients and client family members as well as co-workers and managers who
could potentially act in a racially discriminatory manner. In fact, the
racial discrimination could be more blatant in a client's home than
discrimination experienced in the workplace. Training may play an
important role among health care professionals (Kirmayer, Rousseau,
Guzder, & Jarvis, 2008; Sholomskas et al., 2005; Story et al., 2002)
and would be a key to helping home health care employees deal with
discriminatory behavior. In a recent national study of nursing and home
aides (Sengupta, Ejaz, & Harris-Kojetin, 2012), the vast majority of
certified nursing assistants found training to be very helpful but it
was unclear whether racial discrimination was part of their training
program. Behavioral training modules could be used that provide
real-life situations experienced by the agency employees. Trainers could
come from the agency managers or senior employees.
Reporting or grievance procedures should also be established to
allow employees to deal with incidents they perceive to be racial
discrimination. Timelines for reporting the incident, investigation and
follow-up should be documented in policy and communicated to all
managers and employees. Upper management must clearly state that
discrimination of any type will not be tolerated. Penalties for
violation of policy should also be specifically delineated.
Finally, considering the association between communication outcomes
and perceived discrimination (Hausmann et al., 2011), communication of
the policies dealing with recruitment, training and grievance reporting
will be critical to minimizing discrimination in the workplace. Top
management must communicate their commitment to ending discrimination
while mid-level and lower level managers work to enforce the policies.
Workers also need to communicate within the grievance procedure when
they perceive when discrimination happens.
In conclusion, we found the 13.5% national prevalence rate of
perceived racial discrimination among home health aides. Compared to
whites (7.5%), black home care aides were prone to report racial
discrimination (23.5%). Also, low-income aides, national chain
affiliation, and residing in the metropolitan area were all found to
predict exposure to racial discrimination in the home health industry.
Our data provides empirical evidence that perceived racial disparity
exists in the home health care industry.
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DOOHEE LEE
IVAN MUSLIN
MARJORIE MCINERNEY
Marshall University
Table 1
Descriptive Statistics of the Sample (n=3,377)
Total % Racial
(Adjusted) Discrimination
Yes No P-value
(13.49%) (85%)
Gender .40
Female 95.1 92.88 95.45
Male 4.97 7.12 4.55
Race .0005
White 53.3 7.5 91.72
Black 34.93 22.94 75.99
Other 11.77 12.54 81.31
Age (Mean, SD) 45.63 (12.07) 47.87 45.36 .36
Education (Mean, SD) 11.20 (4.46) 11.19 11.21 .97
Household Income (Mean, SD) 3.37 (3.18) <.001
Less than $10,000 5.42 3.25 5.86
$10,000--Under $20,000 16.07 10.78 17.2
$20,000--Under $30,000 25.38 27.42 25.44
$30,000--Under $40,000 20.46 29.09 19.4
$40,000--Under $50,000 10.79 10.1 11.11
$50,000--Under $60,000 5.25 3.89 5.56
$60,000--Under $70,000 3.97 3.43 4.12
$70,000--Under $80,000 2.63 2.67 2.67
$80,000 or above 4.78 9.6 4.19
Metropolitan Statistical Area .039
Metropolitan 84.02 90.93 82.75
Micropolitan 10.4 7.44 10.97
Neither 5.58 1.63 6.29
Agency type .597
Home health 74.19 74.28 73.86
Hospice 12.44 12.36 12.62
Mixed 13.37 13.36 13.52
Ownership .156
For profit 63.28 60.45 63.19
Others 36.72 39.55 36.81
Chain-affiliation .275
Chain 29.95 39.17 28.71
Non-chain 70.05 60.83 71.29
Table 2
Results of Multivariate Logistic Regression for Racial Discrimination
N = 3,339
Odds Ratio (95% CI) P-value
Ownership
For profit Ref.
Others .62 (.31-1.22) .17
Chain Ref.
Non-chain .48 (.24-.93) .03
Agency type
Home health Ref.
Hospice .77 (.45-1.31) .34
Mixed 1.05 (.49-2.26) .89
Male Ref.
Female 1.12 (.36-3.48) .84
Age 1.02 (.99-1.04) .12
White Ref.
Black 4.05 (1.85-8.84) <.001
Other 2.14 (.86-5.30) .09
Income 1.12 (1.02-1.24) .02
<12 years Ref.
High school graduate 1.11 (.36-3.35) .85
Some college 1.13 (.40-3.22) .81
College graduate .90 (.24-3.41) .89
Neither Ref.
Micropolitan 3.82 (1.29-12.05) .022
Metropolitan 4.47 (1.72-11.58) .002