"Monkey in a cage": the complicated loyalties of mid-level academic women working in higher education.
Vongalis-Macrow, Athena
Introduction
When Weber referred to the stahlhartes Gehause, 'iron
cage' of bureaucracy, he created a powerful image of
'inescapable fate' (Weber, 1978). The title of this paper
references this image drawn from a reflection of a mid-level female
academic when asked to describe her work in a metaphor. Reflecting on
her fate within the higher education organisation, she described herself
as 'a monkey in a cage being fed messages to conform'. The
image is evocative because in addition to the rational traps and narrow
quest for efficiencies, evident in Weber's iron cage, the
mid-career woman is rendered to less than human status. Denied her
humanity, she is merely a monkey. This analogy has connections with
other metaphors that decrease autonomy, creativity and important work.
That a participant in the research, summed up her experiences thus, has
created a starting point from which to unpack her experiences, and that
of other participants, who share the socio demographic space of midlevel
female academics.
Much research has been conducted examining the conditions for women
in higher education (Morley & Walsh, 1996, Blackmore & Sachs,
2005). The major focus of the research has been on the question of
leadership, specifically the lack of women in leadership (White, 2003).
For example, "women account for only 23% of university presidents,
and that percentage has not changed in the past 10 years (The White
House Project, 2009). Baltodano, Carlson, Jackson & Mitchell (2011),
state,
Although women now comprise the majority of the workforce, only 39%
of females 16 and older work in management or professional occupations
(U.S. Census Bureau, 2010). Across the 10 industry sectors studied in
2009 as part of The White House Project, women held an average of 18% of
the top leadership positions within each sector (Baltodano et al, 2011,
64).
In order to further explain the lack of women in the top leadership
positions, understanding the barriers that create obstacles for
women's progression necessitates investigating the earlier stages
of the leadership progress from which the movement towards leadership
originates. For this reason, investigating the mid-level of university
hierarchy may provide insight about the barriers and obstacles
experienced by women that influence progress towards leadership.
How women understand and experience their work and organisations
can be a multifaceted undertaking as there are many factors and
conditions that influence the status of women and their leadership
prospects within higher education. This paper focuses on the concept and
practice of loyalty and raises issues around how women's loyalty
intersects with their prospects and aspirations for leadership.
Rousseau (1990) defined loyalty as a measure of identification and
involvement in the organization. The definition encompasses both
individual and group interactions that influence identification and a
practical element in the form of participation. Determining degrees of
identification and involvement is relative to two perspectives, that is,
the employee and the employer. This paper explores loyalty for the
employee's perspective, particularly how loyalty is created and
sustained by mid-career female academics. Loyalty is constructed as a
problematic phenomenon for this group of academics because it highlights
contradictory conditions for mid-career female academics. It raises
questions about the purpose of loyalty and to whom is loyalty directed,
when considering the postmodern context of most higher education
organisations characterised as,
... the instability of situations; the characteristic changing,
porous boundaries of both social worlds and arenas; social worlds seen
as mutually constitutive and coproduced in the negotiations taking place
in arenas; negotiations as central social processes. (Clarke, 2003,
557).
The higher education context is less stable, changing and socially
constructed, therefore, when considering loyalty and commitment, the
object and purpose of that raises questions to whom and for what
purpose? Some argue (Brody & Rubin, 2011) that the large scale
social and workplace changes have led to a 'commitment crisis'
(164) and a watering down of the social contract between employers and
employees. Others like Root and Young Jnr. (2011) suggest that the
flexible and more tenuous nature of employment have further eroded the
notion of loyalty to the organisation. The implications of these
questions are ambiguous and in need of further clarification to explain
the contractions and how these influence career and leadership
opportunities for mid-career female academics.
The paper will begin with a working definition of loyalty and why
it has been identified as important to further understanding of
women's leadership aspirations. Loyalty is further unpacked through
an agential explanation before applying the agential framework on the
discussion and analysis of the results from a survey and selected
interviews of mid level female academics. The critical discussion will
argue against a common sense understanding of loyalty as an emotive
response demonstrating care, rather, the discussion will propose that
ambiguous responses to loyalty show that mid-career female academics are
cognizant of broader workplace issues and effective actions which
characterise loyalty as social and political action.
Background
Loyalty is comprised of identification and involvement (Rousseau,
1990). In further detail, identification and involvement draw on notions
of commitment, ethics and obligationsi. Much has been written about
organisational loyalty from the employers or organisational point of
view. From the organizational perspective, loyalty is sought from
employees in order for them to assume responsibility and perform their
work in a reliable way (Baylin, 1993). Literature also suggests that
organizational interests are served by retaining committed and engaged
employees in order to optimize organisational survival and wellbeing.
Further research on organizational loyalty categorizes loyalty in
three ways, namely, affective continuance and normative commitment
(Meyer and Allen, 1991). Loyalty can be affective, meaning that the
employee has strong positive feelings and attitudes towards their
organisation. Other forms of loyalty include continuance, which suggests
that loyalty is measured against the costs of leaving an organisation.
For example, losing benefits and friendships are examples of economic
and social costs involved in leaving an organisation (Meyer and Allen,
1991). Thirdly, normative commitment draws upon feelings of obligation
towards the organisation (Meyer and Allen, 1991). For example, many
teachers may feel disgruntled by their work and constant changes to
education policy but often prioritise the obligation they feel towards
their students that keeps them attached to their workplace.
Organisational loyalty, considered from the organisational perspective,
is mostly concerned with ways to explain the loyalty mindset of
employees and how the organisation can adapt to mitigate changes to that
mindset.
This paper shifts the focus away from organisations, to the mindset
of a subset of employees, namely mid-level female academics, within
higher education organisations. Loyalty has been described as reciprocal
commitment that is worker loyalty is matched by organisational loyalty
(Brody & Rubin, 2011). In order to unpack loyalty from an
employee's perspective, a more detailed focus on how employees
understand and experience loyalty is required. The focus on
understandings and experiences draws on agency theory as a way to frame
the phenomenon of loyalty and explain how it is enacted within the
practices of mid-level female academics. It is only by examining the
academic's actions and utility of loyalty that the concept can be
problematized. In essence, examining the agency of loyalty enables
further discussion around whether organisational loyalty enable
women's progress towards leadership or whether loyalty is a
problematic form of commitment.
Theorising Loyalty through Agency
The focus on the relationship between loyalty and agency provides a
basis for analysing the loyalty responses from the group of female
academics and the degree to which women are 'caged' by the
organisational structures and how their independent and collective
actions intersect with these. Agency refers to how systems of human
relationships are created and sustained by and through actions. It is
made up of actions that are part of the obligations of a particular
position that carry degrees of authority and autonomy which are enabled
through structural interaction (Archer, 1984). While the relational
interconnectedness of structure and agency determine the degree and
capacity for action, Healy (1998), it is possible to consider the role
of agency as separate from structure in order to focus on actions and
how these are constituted (Archer 1995, 1996) and in order to clarify
how each works and interacts (Archer, 1995).
Archer's definition of agency effectively desegregates agency
into three basic components; obligations, authority and autonomy. These
three elements further unpack the types of actions and how these are
constructed and motivated by particular agents. A similar framework for
unpacking agency has been used to deconstruct the agential actions of
teachers within changing education systems (Vongalis-Macrow, 2007).
Different actions engage different aspects of agency and can be more
powerful than others. For example, actions that fulfil workplace
obligations may not reflect independent agency because meeting
obligations usually means following set rules which frame your position
or work conditions. Academic obligations specify how academics work with
students, research outputs, administrative work and so forth. These
require action on the part of the agent to meet the expectations and
obligations of the work. However, these actions are more to do with
compliance to the role. Similarly, an agent may have authority and
expertise but not the autonomy to act upon these. An agent may also have
autonomy, however may not have the authority to determine the extent of
autonomy within the structural context. A powerful agency is apparent
when all three aspects are determined by the agent and are enabled
through structural interaction.
Significantly, Archer identifies reflexivity, as a bridge between
structure and agency, 'mediating deliberatively between the
objective and structural opportunities confronted by different groups
and the nature of people's objectively defined concerns'
(Archer, 2007, 61). The limitation of this research is that the
reflexivity of the participants has not been fully captured to clarify
how they perceive loyalty from a range of different perspectives in
their relations with others and with the institution. However, a
reflexive discussion arises from the interpretation of the data in order
to explain and reflect upon the women's loyalty and what this
suggests about their relationship to the institution. For example,
reflecting upon the 'caged' reference in the title, the
subjective reality of the participant suggests that structural
opportunities for free action are not existent. In this case, the
subject is constrained in how they create their work, how they exercise
their authority in the workplace and how they demonstrate their autonomy
and power to make decisions. From a reflective agential analysis of the
'caged' metaphor, it is possible to assume that the
participant's agency is thwarted and career aspirations limited. It
raises the question about the purpose of loyalty in such a stifling
context.
How agency is linked to loyalty the impact this relationship has on
mid-level female academics will form the basis of theorizing how women
understand loyalty. What happens when loyalty is contextualised within
the organisational structure and relative to women's agency will be
further analysed by examining how they construct their loyalty and the
implications for this construction on women's capacity and progress
towards leadership positions within higher education.
Research
As part of a 162 item survey aimed at exploring the workplace
relationships of mid-level female academics, 74 women, across three
Australian Universities, responded to six items relevant to loyalty
related questions. The respondents were initially identified through the
National Tertiary Education Union, to ensure they were at mid-level of
the employment scales, and a request for their participation was sent
through a union distribution list. The participation was voluntary. The
responses to the questionnaire were collected according to a 7 point
scale ranging from agreement (1) to disagreement (7). The results are
initially interpreted through frequency statistics and basic graphs of
the collected data.
In order to gain more reflective insights into how the women
understood and experienced loyalty, eight participants were further
interviewed in order to explore in greater detail their understandings.
The interview lasted for 15-20 minutes and covered a range of topics
relevant to female academics, one of which was the concept and practices
of loyalty. By drawing on the interpretations from the tables and
reflections from the interviews, the analysis will investigate the
influence of the loyalty of mid-level female academics analysed through
an agency framework that critically explores the relationship between
agency, aspects of loyalty and the experiences of the participants.
Results
Australian universities have five academic levels ranging from
level A, which is, associate lecturer level and the first rung on the
academic ladder. This level is for beginning academics, usually working
on their doctorate degrees while employed within the university. It is
also reserved for those who may focus predominantly on teaching. Level B
and C are considered mid-career levels for academics. Levels B and C are
expected to demonstrate a range of academic work inclusive of teaching,
research, and administrative. However, the ratio of academic work can
vary depending on the academic and their qualifications and experience.
For example, while rare, it is possible to achieve these levels without
a doctorate, especially when the academic may have extensive experience
to bring to their role. It is also necessary to add that there are sub
levels within B and C and the number of sub levels and remuneration can
depend on the university. It is also useful to note that moving between
levels is dependent on promotion and meeting university requirements. We
asked the participants to nominate their current employment level in
order to confirm their mid-level status.
[TABLE 1 OMITTED]
In 2006, women made up an average of 40 % of academics. Twenty
three per cent of women are in the senior levels of academia, that is
levels D and higher (AVCC, 2006). This suggests that about 67 % of women
occupy levels A-C in Australian higher education. The graph is
consistent with broader data because it shows from the 74 participants,
55 % were in level B and 45% in level C, illustrating a falling off of
female numbers in relation to employment at higher academic levels. From
2002-2006, there has only been a 5% increase in the number of women
occupying senior academic roles (AVCC, 2006), which implies that over
60% of women are located in lower to mid-level positions.
While a majority of female academics are located in the lower to
mid-levels, this positioning does not reveal the extent of their
ambitions. The majority of women in the study, 67%, indicated that they
wanted to reach senior academic levels. Only 1% wanted to remain at
level B, 30 % at level C and a majority, 37%, wanted to achieve level D,
associate professor level, while a further 30% aspired to achieve a full
professorship at level E. The results show that female academics are
ambitious.
When the participants were asked to rate their ambitions against
leadership, the results delved further into the question of leadership.
Overall, 67 % indicated some level of
leadership ambition with just under 50 % indicating a strong level
of ambition. This illustrates that almost one out of every two mid-level
female academics are seeking leadership. The leadership expectation of
the participants belies the statistics that show a marked falling off of
the number of women in more senior and leadership positions in higher
education. Table two suggests that while the statistics are compelling
in showing the relatively smaller number of women attaining senior or
leadership positions, the participants have yet to internalise the
phenomenon so that aspirations are modified. In terms of agency, this
table suggests that the participants have a belief that they can enact
their agency in order to achieve promotion within existing structures.
[TABLE 3 OMITTED]
As agency and capacity to act is dependent on structural
conditions, tables three and four focus on how the organization supports
the women's career aspirations. Table three considers the
women's experience of organisational support, while table four
focuses on the more immediate workplace context. In table three, only 23
% of the participants describe the organisation as supportive. Over half
of the participants, 54%, disagree that the organisation is supportive.
[TABLE 4 OMITTED]
The workplace, characterised as a department or school, faired
almost the same in terms of support. Only 32 % agreed that their
workplace was supportive of their career aspirations. Only 6% agreed
that their organisation provided strong support. Overall, 54 % found
their workplace unsupportive.
The experiences of the mid-level academics and their lack of career
support problematizes the common sense understanding of loyalty as one
of mutual reciprocity (Brody & Rubin, 2011). Much literature (Meyer
& Allen, 1991 and Fischer, 2004) suggests that organisational
structures are designed to extend the social contract between employers
and employees. However, the results show that the higher education
context is not constructed as supportive or mutual beneficial for mid-
level women in meeting their career expectations. While women believe
that they can shape their work towards achieving promotion within the
current structures, table 2 shows high levels of leadership aspirations,
tables 3 and 4 suggest a gap between aspirations and institutional
support for those aspirations.
It can be expected that a workplace or organisational context that
is not supportive of career aspirations would test the women's
confidence in the organisation and or context in being beneficial.
Barbalet (1996) tried to explain this apparent contradiction about
remaining loyal to situations that do not reciprocate. When the reality
presents obstacles, yet the belief continues that these can be overcome,
despite evidence to the contrary, what is the role of loyalty? He points
out, "The significance of loyalty to the wellbeing and preservation
of the organisation increases as the rational viability of the
organisation decreases" (Barbalet, 1996, 86). He alludes to the
complication around analysing loyalty as simply rational causal
behaviour. In other words, loyalty is simply not a rational proposition
but draws on other factors that enable loyalty.
Barbalet's suggestion is critical to consider when discussing
the participants' responses to loyalty. Despite only 23 % of the
women experiencing organisational support for the career, table 5 shows
that 74 % identify as being loyal to their organisation. Of that
percentage, 20 % identified strongly as being loyal.
[TABLE 5 OMITTED]
Table 6 attempts to unpack loyalty further. The question was
intended to investigate common sense mystification of loyalty as an
emotional response, and one that exists outside the actions and
interactions of women. At the most common sense level it shows that what
others may put down to 'women being emotional' can be analysed
from a political and social perspective. Theorists like Oxley and
Wittkower (2011), emphasise that women have no control over their
feelings, thus are bound by their gender role in how they respond. They
suggest,
We do not have direct control over our feelings and emotions; we do
not have the ability to suddenly become loyal....our loyalty is not
subject to choice (Keller, 2007 cited in Oxley & Wittkower, 2011,
43).
This poses the question, is loyalty an emotive need for women or
can it be explained otherwise as some aspect of deliberate actions? The
participants indicated that 64% had a level of 'need' to be
loyal, while 25 % refuted a loyalty need. The results do not fully
explain whether loyalty is an emotive need or something else. For
example, there is another way to interpret loyalty through the concept
of substantive rationality (Barbalet, 1996) of loyalty. Substantive
rationality is inclusive of a broader awareness of interrelations and
actions that operate within the organisation. This awareness is
inclusive of social and political associations. The suggestion is that
perhaps the participants have an organisational awareness that
demonstrating loyalty serves a useful purpose that overrides the
experiences of poor institutional support.
[TABLE 6 OMITTED]
Rousseau defined loyalty as a form of identification and
involvement. The key question remains whether women identify and involve
themselves with their institution as an emotional response, despite the
very unsupportive social contract offered to the majority of women or is
this a deliberate action. Research (Root & Young Jnr., 2011)
suggests that loyalty is the foundation of social contracts between
employer and employee but does the contractor responses around
women's loyalty reflect the 'feeling centred'
understanding of loyalty as a kind of care (Oxley & Wittkower,
2011)? For example, Oxley & Wittkower (2011) argue that women are
governed by an ethic of care that structures their relationships. This
ethic of care has a biological component arising from the role of women
to take care of children, families and be the care givers. They claim
that these feelings and actions are transcribed to the workplace. If
this is the case, then women's agency is not only influenced by the
existent structural relationship that constrain women and hamper
progress towards higher career levels, but more broadly, women's
agency is as influenced by their biology as much as their rational
actions.
Results from the interviews
The interviews of eight participants were conducted to delve more
deeply into their understandings and experiences of loyalty and further
the investigation around women's contradictory responses to
loyalty. A limitation of the study is that these interviews were not
only focussed on loyalty, but were inclusive of asking about a number of
issues pertaining to mid level female academics. The interview data was
transcribed and references to loyalty were extracted. For this reason,
not all the participants are represented in the discussion. Analysis of
the discussion will take a reflexive approach to describe the
participants understanding of loyalty relative to their social reality
of the workplace.
On loyalty
As illustrated in tables 5 and 6, most of the represented
interviewees emphasised their loyalty to their organisation. The
strength of the loyalty is elaborated on by subject 3 when she equates
loyalty to 'defending the organisation'. When asked, do you
feel loyal to your organisation, she states;
I probably do, I defend it. And actually I find myself as loyal to
this organisation as to the uni (subject 3).
When pressed further, the subject revealed that it was not only the
current organisation she was loyal to but she implied that loyalty was a
characteristic behaviour.
Interviewer: Okay would you say that you would probably tend to be
loyal to any organisation that you worked for?
Subject 3: Yeah probably. Yep.
Organisational loyalty is emphasised further by subject 4. It
further suggests that women are not being loyal to their organisation
for specific reasons, rather loyalty is an extension of behaviour. As
subject 6 states, she needs a 'reason to leave' and without
this, she remains loyal.
Oh yeah, I mean I have been here at Melbourne for ten years nearly
eleven, my previous job I was there for four and that was the
shortest job I ever had and the only reason I left there was
because I came to Melbourne so I tend to stay in organisations for
a long time. When I was project managing I had seven years in an
organisation, yeah I am quite loyal. I need a reason to move
generally so yeah (subject 6).
Subject 4 was very detailed in expressing the overriding emotion of
loyalty, even to the exclusion of advice and suggestion that conflicted
with her commitment to her institution. Having finished her Ph.D. the
subject was given advice to start her career afresh, "it's
better for your career", however she chose to ignore this advice to
enact her loyalty to her research centre and institution. When this
loyalty is not rewarded, she expresses a kind of bitterness towards her
institution.
I felt really quite bitter in the end. I put a lot of time into
that institution professionally across all the areas I'd been on;
I'd been on board, I've been on ethics committees, I've been
student rep, I've been a representative on a whole. I've done a
lot of sort of university promotions activities putting
back ... (subject 4).
It appears that subject 4 expected a reciprocity from the
institution, some sort of reward or payoff for her contribution.
However, this was not to be and it took 12 years for the expectation to
wear off. The realisation that loyalty is not rewarded has a deeply
personal influence on her. She states,
There was no loyalty to me after 12 years that I felt a worthwhile
employee of that university. I did of the centre but I didn't of
the university, I felt that I was just a, I was nothing you know
and I think that's very common and I think it's just sort of... so
loyalty it's interesting I think women do feel loyal but I think
there comes a time when you realise that it's not a two way thing
actually (subject 4).
The realisation that loyalty is not always rewarded is more evident
in the response of subject 7. The subject suggests that she has
undergone some sort of change in attitude about loyalty. However, her
statement also suggests that she may not be comfortable with abandoning
loyalty and moving on.
I think in my more recent job but not in this current one I would
have said that my loyalty was very high, very high and that was
sort of characteristic of other people who were there too. So
really strong commitment to what we were doing and why and
therefore respect for each other because we are all on the same
page, however then I've moved so obviously my loyalty wasn't as
good as I thought it was.
The subject has gone from 'very high, very high' loyalty
to now questioning her loyalty because she changes jobs. She reflects
that perhaps her loyalty, despite being very high, wasn't 'as
good as I thought'. As with the other interviewees, the subject
takes a very personal assessment of loyalty as a personal quality.
When asked what their loyalty was influenced by, so far it is
possible to suggest that in some instances it is an identification with
the institution (subject 3 & 7), and identification with the
workplace (subject 4). Subject 2 suggest loyalty to her PhD students and
her work as motivators for loyalty.
So if that served your career, if you had an opportunity to move up
as you said to be promoted at another university, would you do that
without hesitation?
Now I wouldn't be able to because I have started some new
things here, that's what is keeping me here.
Alright so your tie is more to do with the work you are doing
rather than the institution itself.
Yes. And to some degree I could do that anyway but I do feel
loyalty to my PhD students, I do feel commitment to them that I want to
see them complete their projects. If I take on something new, I would
feel bad about leaving and abandoning them. So they are the things that
I am kind of you know ... so I don't it is to the institution, it
is more to the commitments that I have made (subject 2).
For subject one, the lack of loyalty has come about out of a
realisation that institutions change and the imperative is for people to
change also.
But I also realise that it has changed and that it is changing and
that it needs to keep changing so even though I might have some
political or philosophical opposition to the ways that it is
changing. I still accept that that is how it is and it is going to
keep changing and you either go with the flow or else you just go
slamming against it and who wants that (subject 1.).
It appears that change and coping with change challenged
women's loyalty. Subject 3 explains why by comparing male and
female responses.
..in things that I've read about men in the workplace, any
workplace, women, like I said earlier, women will wait until they
are really expert at something before they ever consider another
job and then they think oh but I can't leave this organisation, I
haven't finished this, I haven't finished that, where men would
say, oh here's another opportunity off I go. I haven't done that
yet but I'll go. So it's much more about your own ability that
helps (subject 3).
When the subject was pressed as to whether women have a 'sense
of care' for the organisation, she responded, "Yep, the
organisation and the colleagues. Don't let the team down, that sort
of thing (Subject 3).
In addition to not letting others down, subject 5 suggested another
reason. She suggests that women have a lack of confidence and being
loyal is a way of coping with a 'poor situation'.
... a lot of them [it] doesn't occur to them that they could go
somewhere else. So they see loyalty as being well this is where I
am I need to make the best that I can here rather than loyalty of
this is the best organisation in the world and I am so glad I work
here.
Subject 5 suggests that loyalty is more about keeping a secure job
and not having the confidence to compete for better jobs. Subject 5 also
experienced some sort of revelation about her limitations in her current
work place and her not willing to 'just cop it'.
I just went okay I get it, I am never going to get promoted here
and what is going to happen is all these other people are going to
be promoted over the top of me and I am going to end up working for
these people and I can see the future and I don't like it, you know
it was more that (subject 5).
Overall, the interviews reiterate the findings from the survey that
women are loyal to their organisation because they identify with the
organisation, relate to their colleagues and work, want to support
students and continue their work. The central question is whether these
expressions of loyalty can only be explained as expressions of care or
are they expressions of strategic and rational action.
Discussion
The use of agency as framework for analysing women actions
overcomes the oversocialised view of actions as only shaped by social
context, and the view that mystifies actions as biologically determined.
Both perspectives characterise women's capacity as predetermined
and their agency restricted. When referring to the 'caged'
metaphor, it appears that this may the case. The caged metaphor shows
that the women in the cage is 'disabled' from action. However,
when the metaphor is interpreted through agency framework, another
perspective is offered which is less disempowering of women.
The paper set out to argue against the common sense mystification
of loyalty as an expression of women's biological programming to
care (Oxley and Wittkower , 2011.) The reason is that such a common
sense understanding of loyalty disempowers women sustaining the thesis
that women have little choice in how they respond and act within their
organisations. By being emotionally tied to their organisations, it
implies that women are not cognizant of broader workplace issues and the
sociology of work which includes understanding of political and social
associations (Root & Young Jnr., 2011). Alternatively, by focussing
on agency and unpacking the understandings and actions of women, it is
possible to challenge the notion that women's choices are
essentially predetermined by emotional care and attachment. Without the
framework of agency, which acknowledges that workers, inclusive of
working women, are not passive but active participants in shaping their
work context, the common sense understanding of women's emotional
attachment and loyalty cannot go unchallenged.
As stated in the opening sections, there are at least three
categories of loyalty and each serves a different purpose (Meyer, and
Allen, 1991). The discussion will draw on these categories, interpreted
through agency theory, in order to unpack the apparent contradiction
that women remain loyal despite limited organisational commitment and
that this phenomenon can only be explained in terms of emotionality and
care.
Loyalty can maintain relationships for different reasons. One
aspect of loyalty is more emotional. Affective loyalty draws on the
positive experiences and these bind the person to the organisation. On
the surface it can be assumed that all women's actions in this
study were governed by their affections. However, this is not the case,
in many cases women identified with their work, their collegial
relationship and their Ph.D. students as the subjects of their loyalty.
It can be argued that all these loyalty subjects are part of the work of
a professional and an academic. Their loyalty actions are not blindly
tied to emotional obligations, rather, they were fulfilling some aspect
of their professional work in order to demonstrate their skills and
expertise. Research by Simard et al (2008) for example, affirmed that
both men and women are equally likely to be loyal to their work rather
than their organisation. In other words, mid level female academics were
not merely being caring for their work relationship and institutions,
but maintaining arrangements in order to engage with their work and show
their authority as professionals. The female academics showed a the high
commitment to loyalty as demonstrated in the survey and interviews and
this demonstration can be indicative of the female academics engaging
and connecting with their work and showing expertise, knowledge and
skills, within their workplaces. Rather than the common sense
understanding of their work relationship as simply caring, the women are
demonstrating an awareness of their relationships and actions that
operationalize their professional capacities. Their loyalty is evident
in their work practices rather than the abstract of caring. For example,
subject 2 states, "Yes. And to some degree I could do that anyway
but I do feel loyalty to my PhD students, I do feel commitment to them
that I want to see them complete their projects". The academic
demonstrates commitment in relation to her role as a supervisor of
students' projects.
Another aspect of loyalty is the continuance aspect which keeps
people loyal to their current workplaces because they weigh up the cost
and benefits of moving (Meyer and Allen, 1991). Part of the rational
configuration of loyalty relates to having an understanding of social,
economic and political factors that influence work. For example, very
real considerations about job opportunities, security and employment
issues factor highly in continuance of loyalty. Subject 1 states that
she will 'go with the flow' which can illustrate a kind of
understanding of continuance loyalty because the higher education
context is changing and uncertain. Within such a context, decisions
about moving are not only about loyalty to the institution, but reflect
a realisation that the institutional conditions are part of the broader
changes taking part in higher education.
It can be further argued that while subject 5 may criticise women
for staying too long in an organisation, what women are doing by staying
is weighing up the costs and benefits of moving. Considering the lack of
progress made by women across the higher education sector towards
leadership, the intent to continue in one organisation is reflective of
a broader awareness that issues around women in leadership are not
simply an institutional issue but a broader political issue around
gender and leadership.
There is a rationality behind women's tendency to be loyal and
stay within their organizations when considering their lack of
professional autonomy in making decisions about their career when the
higher education structures are so influential over the outcomes.
Further investigation would need to be undertaken to analyse whether
women's loyalty to unsupportive organisations is a demonstration of
awareness of limitation of professional autonomy. For example, to create
different conditions in other institutions is not based on individual
actions but relies on a collective action based on the professional
autonomy of gender and diversity groups and associations to politicise
gender and opportunity within higher education. The inherent structural
barriers that prevent women from leadership opportunities are not only
evident in one institution but are evident more broadly in the culture
of higher education (O'Connor, 2000). Organisational culture shapes
social expectations that frame relationships between groups (Lawson
& Shen, 1998). Different groups adapt and integrate this culture
(Schein, 1992) and some are rewarded. The lack of women in leadership in
higher education indicates that leadership in higher education rewards
males. As argued by Mouzelis (Cited in Healy, 1998),' The
durability of institutions 'lies not in their
"materiality" or lack of norms, but in the fact that, on the
level of social integration, powerful interest groups support them more
or less purposely' (Mouzelis, 1996, p. 3). When considering the
powerful metaphor of the 'caged' women, this metaphor is not
only representative of one woman's experience but perhaps of many,
up to 54 % who receive little support from their organisation. However,
the possibility is that women choose to stay because of the continuance
aspect of loyalty.
Thirdly, normative commitment draws upon feelings of obligation
towards the organisation (Meyer and Allen, 1991). If we define
obligation in terms of agency, it refers to the relationship between
employees to the rules and regulations that shape their work. In other
words, obligation is not an emotive connection, rather a relational,
professional identity construct. For example, to be an academic , there
are specific obligations around the profession, the work and the nature
of the relationships. It can be argued that the obligation to be loyal
is a normative commitment because it underscores the social contract
between employee and employer (Brody and Rubin, 2011). In other words,
women being loyal is indicative of women taking seriously their social
contract and the expectation around the contractual arrangements. What
is evident from this form of normative commitment is the sense of
malaise and disappointment evident in the responses when the social
contract is not fulfilled. For example, 67 % of women indicated an
aspiration towards leadership, yet very few believe that their employer
is committed to this outcome. The bitterness expressed by some women at
the lack of rewards is indicative of a breach of contract. While it can
be argued that women take a long time to reach this conclusion,
nevertheless, the gap between expectations and how these are met do
suggest the emergence of a commitment crisis for women in higher
education. Rather than explaining women's commitment and loyalty to
their workplace and organisation as a caring one, the normative
explanation drawing on agency suggests that women are making choices to
meet their contractual obligations as professionals. It shows a serious
commitment to their professional identity and fulfilling the
expectations of what it means to be an academic. Many women cited the
importance of their work, the commitment to the university in terms of
committee membership and so forth and the necessity to have functional
working relationships. These are not only emotive constructions, but
demonstrate that the obligations of the profession are enacted through
the women's work and relationships. This is a deliberative
enactment of professionalism.
Conclusion
Descriptive and overtly psychological approaches to analysing
loyalty limit understanding of how women actively construct the loyalty
within their work, relationships and practices. The aim of this paper
was to illustrate contradictory responses of a group of mid level female
academics to loyalty. The contradiction appeared to suggest that despite
difficult, constraining and inequitable experiences, women still
maintain organisational loyalty. Others have chosen to explain this
phenomenon in a normative way drawing on women's biological
determinism as care-givers, which they argue, women translate into their
work environment. However, analysing women's contradictory
responses in the survey and in the interviews, from an agential
perspective, illustrates women's substantive rationality at work.
According to Barbalet (1996) this is a demonstration of a substantive
rationality, an emotionally aware and rational response that is part of
social agency as being inclusive of emotional experiences of work. Women
make decisions about organisational loyalty in order to optimize
opportunity to build and demonstrate their expertise. They are future
orientated in ensuring that attaining skills, knowledge and expertise is
a pre-requisite for leadership. For this reason, they value and
prioritise professional relationships, building their knowledge and
working with their research students. It can be argued that mid level
female academics remain loyal to develop their skills and professional
capacity as an academic. Loyalty is therefore an agential expression of
how seriously women internalise the social contract of employment. In
return, there is an expectation that this contract will be honoured by
the institution and women will be rewarded. It is the realisation that
this contract is not equally binding that underscores the feeling of
being 'caged' and overlooked. While further research needs to
be undertaken to explore how agency intersects with loyalty, this paper
suggests that women's apparently contradictory response to loyalty
is indicative of their understanding of the uneven opportunities,
limitations and constraints that influence their work, profession and
relationships as well as the political and social issues around women in
higher education.
References
Australian Vice-Chancellors' Committee (AVCC). 2006. The
Second AVCC Action Plan for Women Employed in Australian Universities
2006 - 2010. Canberra: AVCC
Archer, M. 2007. Making Our Way Through the World: Human
Reflexivity and Social Mobility. Cambridge: Cambridge University Press.
Archer, M. 1995. Realist Social Theory: The Morphogenetic Approach.
Cambridge: Cambridge University Press.
Archer, M. 1996. Culture and Agency. The Place of Culture in Social
Theory. Cambridge: Cambridge University Press.
Barbalet, J.M. 1996. Social Emotions: Confidence, Trust and
Loyalty. International Journal of Sociology and Social Policy.
16(9/10):75-96.
Blackmore, J. & Sachs, J. 2005 Performing and re-forming
leaders: gender, educational restructuring and organisational change.
New York: SUNY Press.
Brody, C. J., & Rubin, B. A. 201. Generational Differences In
The Effects Of Insecurity, Restructured Workplace Temporalities, And
Technology On Organizational Loyalty. Sociological Spectrum. 31(2):
163-192.
Castillo Baltodano,J., Carlson, S., Witcher Jackson, L., and
Mitchell, W. 2011. Networking to Leadership in Higher Education:
National and State-Based Programs and Networks for Developing Women.
Advances in Developing Human Resources. 14: 62-78.
Clarke, A. 2003. Situational Analyses: Grounded Theory Mapping
After the Postmodern Turn. Symbolic Interaction. 26(4): 553-576.
Fielder, J. H. 1992. Organizational Loyalty. Business &
Professional Ethics Journal. 11(1):71-90.
Fischer, R. 2004. Rewarding employee loyalty: an organisational
justice approach. International Journal of Organisational Behaviour. 8
(3):486-503.
Healy, K. 1998. Conceptualising constraint: Mouzelis, Archer and
the concept of social structure. Sociology. 32:509-522.
Lawson, R.B., and Z., Shen. 1998. Organizational psychology. New
York: Oxford University.
Meyer, J P and Allen, N., J. 1991. A three-component
conceptualization of organizational commitment: Some methodological
considerations. Human Resource Management Review. 1:61-98.
Morley, L. and Walsh, V., eds. 1996. Breaking boundaries: women in
higher education. London: Taylor and Francis.
Mouzelis, N. 1996. After postmodernism: A reply to Gregor Mclennan.
Sociology 30 (1): 131-135. O'Connor, P. 2000. Resistance Amongst
Faculty Women in Academe. Higher Education in Europe, 2J(2):213-219.
Oxley, J., and Wittkower , D.E. 201. Applying Care Ethics to
Business Issues in Business Ethics, 2011, 34 (4): 221-243, in
Hamington,M. and Sander-Staudt, M. eds. 201. Care and Loyalty in the
Workplace. London, New York: Springer.
Root, L., and Young, Jr. A. 2011. Workplace Flexibility and Worker
Agency: Finding Short-Term Flexibility within a Highly Structured
Workplace. The ANNALS of the American Academy of Political and Social
Science. 638: 86-102.
Rousseau, D. M. 1990. New hire perceptions of their own and their
employer's obligations: A study of psychological contracts. Journal
of Organizational Behaviour 11(5):389-400.
Schein, E. 1992. Organizational culture and leadership (2nd ed.).
San Francisco: Jossey-Bass.
Simard, C., Davies Henderson, A., Gilmartin, Shannon K. ,
SChiebinger, L., and Whitney, T. 2008. Climbing the Technical Ladder:
Obstacles and Solutions for Mid-Level women in
Technology. Anita Borg Institute for Women andTechnology and
Clayman Institute for Gender Research at Stanford University.
http://anitaborg.org/files/Climbing_the_Technical_Ladder.pdf (accessed
28 May, 2012). Stroh, Linda K. and Reilly, Anne H. 1997 Rekindling
Organizational Loyalty: The Role of Career Mobility. Journal of Career
Development 24 (1): 39-54.
The White House Project. (2009). The White House project report:
Benchmarking women's leadership.
http://www.thewhitehouseproject.org/documents/Report.pdf (accessed 28
May, 2012).
Vongalis-Macrow, A. 2007. I, Teacher: re-territorialization of
teachers' multi-faceted agency in globalized education. British
Journal of Sociology of Education 28(4): 425-439.
Weber, Max. 1978. Economy and Society: An Outline of Interpretive
Sociology. California: University of California Press.
White, K. 2003. Women and Leadership in Higher Education in
Australia, Tertiary Education and Management 9(1): 45-60.
Athena Vongalis-Macrow, Senior Lecturer, Deakin University
Table 2. Leadership Ambitions of mid-level female academics
I have leadership ambitions
1 agree 27%
2 20%
3 20%
4 10%
5 15%
6 4%
7 Disagree 4%
Note: Table made from bar graph.