Next economy with a socially responsible mission.
Buchmeister, B. ; Palcic, I.
1. Introduction
In a fast changing global scenario all economies are being
reshaped, businesses are being repositioned, green investments are
growing and consumers are calling for cleaner world economy. High-speed,
efficient and, above all, low-cost communication and the associated
vastly increased availability of information have accelerated the
process of market globalization and consequently intensified competition
and increased the pressure on companies to improve productivity.
Climate change and finite resources are beginning to affect every
organisation--big or small, public, private or non-profit and
irrespective of its geographic location or type of business. The terms
'corporate sustainability' and 'corporate social
responsibility' are already dominating board rooms of many public
and private organisations.
Society is made up of organizations, groups and individuals. Each
is more than a simple unit of economic exchange. Organizations have
responsibility for the general well-being of society beyond short-term
economic self-interest. At the level of the individual, this means
devising jobs and work patterns which allow individuals to contribute
their talents without undue stress. At a group level, it means
recognizing and dealing honestly with employee representatives. This
principle also extends beyond the boundaries of the organization. Any
business has a responsibility to ensure that it does not knowingly
disadvantage individuals in its suppliers or trading partners.
Businesses are also a part of the larger community, often
integrated into the economic and social fabric of an area. Increasingly,
organizations are recognizing their responsibility to local communities
by helping to promote their economic and social well-being (Slack et
al., 2010).
Transition from high to low carbon and more sustainable economies
has begun. It is therefore no longer a matter of choice for
organizations to go green or continue doing business as usual. It is--in
fact--a business imperative to incorporate environmental sustainability
in all their operations. The regulatory requirements for protecting the
environment are becoming ever more stringent and the consumer demands
for eco-friendly products and services are at all time high.
Examples of current and emerging research in this area include:
* Eco-efficiency: Using operations management tools to reduce
environmental impact, based on the integration of environmental impact
measurement into manufacturing or service operations management;
* Product stewardship: Analysis of closed-loop supply chains,
eco-labelling, green sourcing, carbon foot-printing, design for the
environment;
* Sustainable technology: Analysis of novel operational problems
faced by organizations that develop or adopt new products or services in
areas such as renewable energy, energy efficiency, green chemicals,
organic agriculture, sustainable mobility, or green building;
* Sustainable development: Application and adaptation of operations
management concepts and tools in the effective provision of products and
services to the "bottom of the pyramid."
Being sustainable means combining a holistic approach with
sustainability. Holism is a requirement which has to be redefined every
day. It means shaping the present in the knowledge of traditions, with
courage for new ideas and responsibility for the future. The term
sustainability has to be augmented by political, structural, economic
and social dimensions. Only if sustainability is defined in this way it
can support the growth of economies--even and especially in a view of
the current economic situation (Muller & Glutsch, 2007).
The ability to change, to respond quickly and--even better--to be
involved in shaping the changes that are taking place is thus more
important than ever. But the questions as to how this is to be done and
which direction to take simply raise further questions. An important
first step to take if these questions are to be answered is to take a
systematic look at the future, in all its many aspects, and to examine
what the implications are for today's strategies (Constanza, 2009).
2. Development trends
Trends, currents and fashions abound in today's world (Berner,
2004). We are going to focus here, above all, on those trends that are
relevant from a business and life-style viewpoint (normally present in
western developed economies)--trends affecting society, politics,
economics, the environment, technology, customers and competitors, as
listed in Table 1. Only the most evident changes (developments) are
mentioned.
Economy trends show that the global power of US economy is slowly,
but constantly decreasing. New countries ("BRIC" group) are
taking the leading position. We are faced with the transfer of global
wealth and economic power mainly from West to East (Fig. 1).
[FIGURE 1 OMITTED]
The pace of technological progress in today's industrial
society is essentially dictated by microelectronics. Many of
today's products now contain microprocessors and memory chips. Up
to now the storage capacity and performance of microprocessors has
doubled every 18 months. This rate was predicted by the former chief
executive of Intel, Gordon Moore, back in the sixties, and has been
known as Moore's law ever since (Fig. 2).
[FIGURE 2 OMITTED]
The computer of the year 2020 will be able to capture everything we
read (20 GB), hear (300 GB) and see (100 TB) in a year. If Moore's
law continues to apply beyond the year 2020, the processing power of
machines will eventually exceed that of humans. Software alone will then
decide whether computers also become more intelligent than us. This
knowledge has given new impetus to the development of artificial
intelligence and self-learning systems.
The capacity of our senses is in no way overtaxed by new
technologies, as shown in Table 2. If you add up the maximum possible
bandwidths that can be picked up by each of our senses, you get a total
bandwidth of around 220 Gbps, but when it comes to transmission from the
senses to the brain, we can "only" manage a bandwidth of
around 250 Mbps. Signals that go beyond the capacity of our senses and
cannot be passed to the brain are simply omitted. Technologies such as
MP3 for music and MPEG2 and MPEG4 for video permit similarly high rates
of data compression for transmission.
3. Changes in the observed fields
Let's take a systematic look at the future, in all its many
aspects, and to examine what the implications are for today's
strategies.
3.1 Materials
Materials and resources have shaped cultural history as no other
technology has. New material technology paves the way for progress in
other technological areas. Some examples here are new liquid crystals
for organic light-emitting diodes, ceramics for innovative coatings in
power plant construction, new glasses for the optical industry, new
metals and polymers for applications in medical technologies and
materials for the realization of innovative concepts in chip
technologies. New materials also offer a high potential for sustainable
development, such as the use of renewable resources and replacement of
environmentally harmful substances (Muller & Glutsch, 2007).
3.2 Energy
The EU wants to obtain one fifth of its energy from renewable
sources by 2020. This 20 percent target is realistic for the final
energy generation of electricity, heat and bio fuel. 700 million tonnes
of carbon dioxide could be avoided each year in this way. At the same
time, the EU countries would consume fewer fossil fuels equivalent to
250 million tonnes of oil and thus greatly increase their security of
supply. The ambitious 20 percent target for total energy consumption
requires similarly concerted efforts to be made for power generation
from renewable energies (Muller & Glutsch, 2007).
A central question is how such a development can be achieved at low
social costs, high innovation dynamics and in accordance with the
demands of liberalized power market. Studies show that the application
of technology-specific support instruments combined with long-term price
guarantees results in both high growth at comparably low social costs
and sustainable innovation dynamics in renewable electricity
technologies. The priority integration of renewable energies reduces the
demand for conventional power. The most expensive power station will no
longer be price competitive and all this will result in considerable
price reductions on the spot market but also in cost savings for all
customers. Energy efficiency brings opportunities for climate
protection.
The use of fossil fuels is responsible for almost 80 per cent of
global carbon dioxide emissions and increasing efforts are being made
world-wide to reduce greenhouse gases. The decarbonisation of coal using
carbon capture and storage will play a leading role for fossil-based
power station technologies. The direct and later the indirect co-firing
of biomass in fossil-fuelled power stations could become significantly
more relevant. Of the other renewable energies, wind and photovoltaic may continue to be growth markets. But commercial-scale solar thermal
power also has good market prospects.
3.3 Ecology
Ecology is good business! As soon as this becomes an accepted
reality, the forces of capitalism and human greed will take over and
clean up the environment much more effectively than any political green
movements, consumption curtailing and redirection or cultural
re-education (Zeleny, 2009).
The processes of recycling, resource recovery, material reduction,
product reuse, remanufacture and systems redeployment lead to innovation
and the reinstatement of the business life-cycle.
3.4 Environment
It is evident for the people that the higher their standard of
living, the more critical the situation becomes for the environment. We
have to do everything within our power to protect the environment and
conserve resources. This includes examining every stage of a
product's life cycle with a view to conserving resources and
promoting sustainability and then adapting it (Fig. 3).
For a product to be truly sustainable, it needs to be healthy for
consumers, safe for workers who make the product, and not harmful to the
ecosystems and communities that interact the product throughout its life
cycle (Berner, 2004).
There are many sides to sustainable product design. Miniaturization
saves materials. Modular designs allow faulty parts to be replaced
subsequently. Platform concepts facilitate subsequent upgrading with
more powerful components. Appropriate design creates durable and
long-lasting products. The individual components of a product must be
easy to replace, dismantle and separate and increasingly easy to
recycle. In the future all products, secondary substances and residual
waste will have to be recyclable (Buchmeister et al., 2011).
[FIGURE 3 OMITTED]
3.5 Technology
Technology has been one of the main engines of economic development
since the industrial revolution (Zeleny, 2009). Any technology can be
divided into several clearly identifiable components: hardware, software
and brain-ware. These three components are interdependent and equally
important.
Globalization, growing demand for services, new organizational
models--the working world in industry is rapidly changing. Researchers
investigated the impact of three highly differentiated technologies on
industrial work of the future: Biotechnology, Nanotechnology and Ambient
Intelligence, referring to ubiquitous information and communication
technologies.
Fig. 4 shows some of the fields that will be associated even more
closely with biotechnology in the future.
Technology trends can be predicted more easily and with a greater
probability of success than general trends because they are more
independent of interfering factors. They are also reproducible and
easier to get to grips with. But they change the world in just the same
way as the general trends.
[FIGURE 4 OMITTED]
Technology has to be managed by managers and customers, not simply
designed by engineers. The managerial perspective on technology has been
so far missing (Zeleny, 2009). Two predictions have proven accurate and
will become even more acute in the future. Thus the shortage of expert
staff--in particular trained engineers, scientists and economists--will
become even more critical as a result of the identified trends. Those
less qualified will find it increasingly difficult to find work even in
the manufacturing industries.
Some professions will get a new role in production systems. For
example: industrial engineers will still focus on value stream
improvement, but not only in manufacturing. Administrative, product
development, customer service and logistical processes offer huge
improvement potential. In the future the industrial engineers will
penetrate into the departments for product and process development and
innovation management, where are the higher opportunities to reduce
costs, eliminate waste and improve quality than in production
(Kosturiak, 2009).
3.6 Organization of business processes
Productivity, flexibility and quality are essential competitive
factors, closely related to the way business processes are organized
within the company. Organizational innovations are therefore
increasingly regarded as the key to successful process management
(Muller & Glutsch, 2007).
Innovation must generate something new for the customer
life--simplification, risk elimination, convenience, better price, fun,
image and emotions, style or environmental friendliness (Kosturiak,
2009).
Sustainable businesses use measures of progress that clearly
acknowledge the goal of sustainable human well-being. Sustainable
businesses:
* Replace nationally and internationally produced items with
products created locally and regionally.
* Take responsibility for the effects they have on the natural
world.
* Do not require exotic sources of capital in order to develop and
grow.
* Engage in production processes that are human, worthy, dignified,
and intrinsically satisfying.
* Create objects of durability and long-term utility whose ultimate
use or disposition will not be harmful to future generations.
* Change consumers to customers through education (***-IISD, 2011).
The market's needs and expectations of performance objectives
will vary. The extent to which an operation meets market requirements
will also vary. In addition, market requirements and the
operation's performance could change over time (Fig. 5).
Manufacturers will bear increased responsibility for how their products
are used. We are already familiar with extended warranty periods,
product liability and manufacturers' obligation to take products
back, and, as time goes on, environmental issues and recyclability will
increasingly have to be taken into account as well. The role of the
manufacturer over the entire product life cycle is changing, and
manufacturers' overall responsibilities for their products are
increasing significantly (Berner, 2004).
[FIGURE 5 OMITTED]
In recent years, many companies have experienced significant market
changes which have and which will affect their business fundamentally
and irreversibly. In the future a lot of new ways of doing business will
appear. Development from e-business to e-value-chains, e-companies,
e-markets and finally e-world is expected. Open 24 hours a day, 365 days
a year, real time business with savings in time and money.
3.7 Transport
Transport, especially road and air traffic, represents one of the
largest risks from the viewpoint of achieving sustainable development.
Several visions for sustainable transport systems have already been
developed but so far have failed to gain acceptance because the boundary
conditions did not support the necessary technological and psychological
changes. But the boundary conditions themselves have changed and this
has increased the attraction of introducing a variety of new
technologies which may result in a more sustainable transport system if
the correct technology choice is made. A sustainable transport system
does not force motorized traffic, offers alternatives and interconnects
transport services. By providing correct price signals and information,
it should result in the selection of the economically and ecologically
most advantageous combination of transport means (Miller & Glutsch,
2007).
As our means of transportation improve in efficiency, they will
produce less pollution and noise. More precise information on traffic
volumes and active traffic control will enable traffic flows and route
utilization to be optimized (Berner, 2004).
3.8 Education
Children these days come into contact with application of the
latest technology at a very young age (toys, multimedia etc.). It is
becoming apparent that children are likely to start going to school at
an earlier age in the future. And there will also be many different
types of school to choose from. Education in schools, which is now
largely the responsibility of the state, will move in the direction of
becoming a profit-oriented "school industry". This will permit
the financing of research programs into educational science and
educational technologies (Mattes & Emmerson, 2003). Educators,
teachers, tutors and trainers are still using much the same methods as
they did 50 years ago, and it is time to take a more modern approach
(Fig. 6). Smart learning programs will be able to adapt to the learning
speed of the individual on the basis of progress made in order to ensure
that the learner remains motivated and is successful. Learning will play
a greater role than before for working people also.
3.9 Security
In the search for appropriate protection and security concepts, the
need for efficient, high-technology security products and systems
becomes of eminent interest. Security research is attracting greater
attention in European research and innovation policy, also because
legitimate expectations of high value-added potentials are linked to new
security technologies. But technical precautions alone will hardly
result in security gains. Acceptance by the population and questions
about appropriate societal and organizational framework conditions are
the necessary preconditions for the introduction of efficacious security
strategies with the help of innovative technology (Muller & Glutsch,
2007).
Future scenarios include access and surveillance technologies such
as digital signatures, smart tags or video recognition systems which
play a central role. The elements of the future vision highlight
potentials and application areas for, and obstacles to, the utilization
of IT to increase security.
[FIGURE 6 OMITTED]
4. Conclusion
In this time of change, one is reminded of the words of Charles
Darwin, who said: "It is not the strongest of the species that
survives, nor the most intelligent, but rather the one that is most
adaptable to change." This is now widely known simply as the
concept of the "survival of the fittest". The great challenge
facing us today and in the future is best described as continuous
renewal. This is an imperative that applies not only to business but
also to science, government and society as a whole. Innovations change
the world, yet innovation cannot flourish without change (Berner, 2004).
The key areas of technology that will have most influence on
developments in the 21st century are shown in Fig. 7.
We can conclude that our times are characterized by two main
features: the increasing networking between different social, political,
economic, technical and ecological systems and, at the same time, the
growing complexity of the systems involved and their dynamic
interactions. Technological change has led to changes in the industrial
value chain and to the conditions under which innovation takes place:
time and knowledge are increasingly becoming decisive factors. The
long-term goal is to redefine environmentalism and occupational health
and safety while also demonstrating how these concepts are compatible
with new systems of production and consumption that are healthy for
workers, environmentally sound, economically viable, and socially
accountable.
[FIGURE 7 OMITTED]
Principles of sustainable production require that:
* products and services are:
** safe and ecologically sound throughout their life cycle;
** as appropriate, designed to be durable, repairable, readily
recycled, compostable, or easily biodegradable;
** produced and packaged using the minimal amount of material and
energy possible;
* processes are designed and operated such that:
** wastes and ecologically incompatible byproducts are reduced,
eliminated or recycled on-site;
** chemical substances or physical agents and conditions that
present hazards to human health or the environment are eliminated;
** energy and materials are conserved, and the forms of energy and
materials used are most appropriate for the desired ends;
** work spaces are designed to minimize or eliminate chemical,
ergonomic and physical hazard (***-SM, 2011).
As a result of the explosive growth in the networking of both
people and machines, the speed of progress will increase further. Huge
numbers of sensors (cameras, measuring devices and so on) and actuators
(robots, machines and so on) will be connected up to the Internet, our
global nervous system. It will thus become an artificial system running
parallel to reality and analogously to a biological system.
A sustainable community needs to be developed. It needs to be
implemented every day by the people who live and work in the community.
A sustainable community means many things to the different people who
live there. To business owners it means a healthy economy so that their
businesses have a place in which to create and sell their products. To
parents it means a safe environment in which to bring up their children.
Everyone wants a secure, productive job to support them. Everyone needs
clean air to breathe and clean water to drink.
Companies that do not invest in process evolution, productivity or
paradigm-free innovations will soon be closing their doors for the last
time. If they do only one of these things, they may just survive, but
only those companies that properly face up to all three challenges will
be among the winners in the future, creating new value, new jobs, new
prosperity for the mankind (Berner, 2004).
As depicted in this review, green businesses are thriving around
the world and the companies using ecological technologies and
environmental friendly processes and practices are reporting tremendous
growth--both in terms of turnovers and in profits. Reducing the
dependency of our society on raw materials and energy consumption
through increased material efficiency and innovative, resource-efficient
product ideas are promising concepts for the future. This trend is set
to continue or most likely to gain even further momentum as the world
prepares itself for the next economy-the sustainable economy!
DOI:10.2507/daaam.scibook.2011.01
5. Acknowledgements
The research was partly realized within the activities of the
CEEPUS II network (CII-RS-0065-05-1011). The authors thank for the
support.
6. References
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Publishing, Erlangen
Buchmeister, B.; Polajnar, A.; Palcic, I.; Pavlinjek, J. &
Vujica-Herzog, N. (2010). Trends of future developments-a step to
sustainable production and social systems, Proc. of Int. Scientific
Conference Management of Technology-Step to Sustainable Production (on
CD), Cosic, P.; Baric, G. & Dukic, G. (Eds.), Rovinj, June 2010,
Faculty of Mechanical Engineering and Naval Architecture, Zagreb
Constanza, R. (2009). Toward a new sustainable economy. Real-world
economics review, Vol. 49, 20-21
Kosturiak, J. (2009). The new role of industrial engineering in a
flat world. Acta Mechanica Slovaca, Vol. 13, No. 1, 88-92
Mattes, A. & Emmerson, B. (2003). 21st century communications,
Capstone, Oxford
Mekina, I. (2011). Fall of the Empire (in Slovene). Katedra, Vol.
6, No. 3, 22-23
Muller, B. & Glutsch, U. (2007). Annual Report 2007, Fraunhofer
Institute for Systems and Innovation Research ISI, Karlsruhe
Slack, N.; Chambers, S. & Johnston, R. (2010). Operations
management, FT Prentice Hall--Pearson, Harlow
Zeleny, M. (2009). Technology and high technology-Support net and
barriers to innovation. Acta Mechanica Slovaca, Vol. 13, No. 1, 6-19
*** (2011) http://www.sustainablemeasures.com/Sustainability/index.html Sustainable Measures, Accessed on 2011-05-16
*** (2011) http://www.iisd.org/susprod/principles.htm-IISD,
Accessed on 2011-0516
Authors' data: Assoc. Prof. Dr. Sc. Buchmeister, B[orut];
Assist. Prof. Dr. Sc. Palcic, I[ztok], University of Maribor, Faculty of
Mechanical Engineering, Smetanova 17, SI--2000, Maribor, Slovenia, EU,
borut.buchmeister@uni-mb.si, iztok.palcic@uni-mb.si
Tab. 1. Major observed trends
Society Continued strong growth in the world's population
Growing health awareness
Demographic change-more older people
Higher costs of private provision for ill health and
old age
Global consciousness
Increasing terrorism in a wide variety of forms / an
increasing need for security
Life-long learning
Edutainment--entertaining, technology-assisted learning
Flexibility with regard to working hours and leisure
time and in society as a whole
Income polarization, double-income families
Reduced constancy in our working lives, with some
people having more than one job at the same time
Fewer jobs for low-skilled workers
Increasing mobility (with slower growth than before)
Changing values
Politics Increasing liberalization and deregulation
Decreasing importance of borders and distances
Decreasing influence of local politics
Growing constraints as a result of debt
Increasing scope for different interpretations of
statutory conditions
Reinterpretation of intellectual property
Improved resolution of international conflicts
Improvement of conditions for business, leading to
higher employment
Economy Increasing productivity, increasing automation
Growth in service industries
Greater capital mobility
Increasing globalization
More frequent relocation of businesses, depending on
conditions for business
Increasing vulnerability of stock markets to emotional
responses
Increasing service orientation
Visualization of companies
Knowledge as the most important resource
New business models through electronic and mobile
business
New forms of collaboration between companies of all
kinds
Continued reduction in the length of product life
cycles
Even shorter intervals between innovations
Environment Increasing environmental awareness
Sustainability/regulation of all intermediate and end
products
Increasing importance of recycling--new laws and
regulations
Sparing use of resources
Alternative raw materials and energies
Renewable energies
Worldwide regulation and monitoring
Environmental disasters and new illnesses with
widespread effects
Customers Individualization of lifestyles
Growing consumerism
Increased expectations as regards quality and service
Standardized, process-based buyer-vendor relationships
IT infrastructure as the new backbone for communication
Increased efficiency as a result of intelligent
solutions
Well-informed customers
Outsourcing / partnering
Rapidly growing importance of electronic, mobile and
real-time business
New purchasing criteria (e.g. self-explanatory
products, ease of operation and plug-and-play
functionality)
Changing mentality: ordered today, delivered tomorrow
Competitors Reduced costs / increased productivity
Lower barriers to entry in new fields of business as a
result of electronic media
Global marketing of small and medium-sized enterprises
Improved knowledge management to steal a march on the
competition
New competitors from other industries
Shorter life cycles of products and services
Shorter duration and effect of unique selling points
Many small, incremental innovations as incentives to
consumers to purchase
Intensive price wars for market share
Growing importance of brand and image
Tab. 2. The capacity of human perception
Senses Bandwidth of receptors Neural transmission
Eyes 200 Gbps 200 Mbps
Ears 4 Mbps 2 Mbps
Skin 1,5 Gbps 10 Mbps
Tongue 150 Mbps 11 Mbps
Nose 20 Gbps 30 Mbps
Total (sum) > 220 Gbps [approximately
equal to] 250 Mbps