Manufacturer and retailer power in retailer response to trade discounts.
Haines, Douglas C.
ABSTRACT
Trade promotion effectiveness/efficiency was rated as the top issue
faced by grocery manufacturers in a recent A.C. Nielson survey and was
reported to account for 16% of gross sales. This study addresses trade
promotion efficiency by examining the percent of tradediscounted product
that is bought then sold through particular retailers to consumers. We
test whether manufacturer or retailer power has any influence on
retailer response to trade discounts using annual data from 167
manufacturer/retailer dyads involving a major multi-brand grocery
manufacturer and forty one major grocery retailers in metropolitan
regions throughout the U.S. Indicators of manufacturer power (brand
share, price premium) and retailer power (retailer share) are used to
extend the simple model of traditional push trade promotion. Brand share
and price premium is shown to have a negative effect on both how much a
retailer buys on promotion and how much they sell to consumers on
promotion. Retailer share had a positive impact on how much the retailer
bought on discount and a negative impact on how much the retailer sold
to consumers on promotion. How much the retailer bought on promotion was
a significant predictor of how much they sold to consumers on promotion.
Contrary to expectations, more trade discounts offered resulted in lower
percent of product bought by the retailer on promotion.
INTRODUCTION
Trade promotions, including temporary price reductions or trade
discounts, are the principal way manufacturers have of persuading
retailers to reduce retail prices and further promote the
manufacturers' brands in their stores. Trade promotion spending has
grown to be the largest marketing expenditure for most packaged goods
marketers, exceeding advertising and consumer promotions combined
(Ailawadi, Farris and Shames, 1999). As trade promotion spending has
increased, so has the concern for its efficiency (Ailawadi, 2001; Mohr
and Low, 1993). Marketers are concerned about how much of their trade
promotion is ultimately reflected in the promotional efforts of the
retailer. Trade promotion efficiency/effectiveness was considered the
top issue by 99% of manufacturers in the A.C. Nielsen 2002 Trade
Promotion Practices Study. The study also reported that trade promotion
spending accounted for 16% of gross sales.
Several researchers have shown that traditional manufacturers'
trade promotions appear to be a losing proposition (cf. Abraham and
Lodish, 1990; Blattberg and Levin, 1987; Buzzell, Quelch and Salmon,
1990; Dreze and Bell, 2002 and 2003; Jones, 1990). Abraham and Lodish
(1990) found only sixteen percent of manufacturers' trade
promotions are profitable based on incremental sales through retailer
warehouses compared to the manufacturers' cost of discounts,
allowances and lost margin. Using individual manufacturer's sales
and shipment data, Blattberg and Levin (1987) showed that none of the
trade promotion events they examined were profitable. Jones (1990)
argued that the incremental volume from the price discount generally
does not compensate for the lost margin. These and other researchers
have encouraged brand managers to re-examine the components of their
trade promotion programs (cf. Buzzell, Quelch and Salmon, 1990; Dreze
and Bell, 2002 and 2003; Farris and Quelch, 1987; Jones, 1990; Walters,
1989). However, the impact of retailer power and manufacturer power on
trade promotion efficiency has not been empirically addressed in trade
promotion research.
Models of trade promotion efficiency have generally focused on
particular promotional events (cf. Abraham and Lodish, 1987a; Blattberg
and Levin, 1987; Dreze and Bell, 2002 and 2003; Little, 1975; Van
Heerde, Leeflang and Wittink, 2000; Walters, 1989) and assessed trade
promotion efficiency by determining incremental consumer or retailer
response to specific promotional events. Though they have included the
manufacturer controlled components of trade promotions, they
haven't considered whether and how retailer power affects retailer
response to trade promotion incentives (Abraham and Lodish, 1987b;
Struse, 1987).
This paper adds to current research by examining the impact of
manufacturer and retailer power on retailer response to trade discounts
using data collected from manufacturers and retailers over a full year
marketing cycle. We examine data collected from 167
manufacturer/retailer dyads representing eight different brands and
forty one major grocery retailers in major metropolitan areas and
regions throughout the United States. We present a longer-term model of
trade promotion efficiency that incorporates retailer and manufacturer
power. Specifically, the model examines how much of a
manufacturer's discounted product is sold by a particular retailer
to consumers during a full year marketing cycle rather than during
individual promotion events. With scanner data on specific retailer
performance and invoice information on particular manufacturers'
brands it is possible to examine long-term trade promotion efficiency at
the manufacturer and retailer level. We examine whether retailer
response to trade discounts is significantly influenced by retailer and
manufacturer power. Implications for marketing managers and directions
for future research will consider retailer and manufacturer power in
managing trade promotions.
TRADE PROMOTION AND POWER
Figure 1 represents a fundamental model of sales promotion.
Manufacturers offer trade discounts to encourage retailers to further
merchandize their brands. Retailers decide how much of the discounted
product to buy. Retailers may then use the discount to fund sales
promotion activity such as displays, advertising and price reductions
for the brand in their stores. They may also elect to take some of the
discount as an addition to their margin by selling some of the
discounted product at the regular price without any sales promotion.
This paper examines whether manufacturer and retailer power influences
the retailer's decision to first buy at the offered discount and
then to invest to support their own sales promotion efforts. We first
describe the components of the conceptual model.
[FIGURE 1 OMITTED]
Manufacturer Trade Discounts Offered
To reach the retailer's customer, the consumer, the
manufacturer offers trade promotions (Figure 1) as inducements to
influence the retailer's efforts to merchandise the brand to the
consumer (Blattberg and Neslin, 1990). The most common trade promotion
offered is a temporary reduction in the manufacturer's price, a
trade discount. Manufacturers offer trade discounts to encourage
retailers to buy in quantity or to gain and maintain distribution
through the retailers. Within legal and regulatory limits (such as the
requirement to offer the same trade promotion to all members of the same
class of trade), manufacturers determine how often they offer a
temporary trade discount, how long it is available and how deep the
discount is.
Retailer Purchases on Promotion
Retailers can reduce the average cost of products they purchase by
purchasing more products at a discount from manufacturers (Abraham and
Lodish, 1987a, 1990; Blattberg and Levin, 1987; Buzzel, Quelch and
Salmon, 1990; Jones, 1990). Based on the offered trade promotion,
retailers decide whether to accept the offered discount and how much
discounted product to purchase from the manufacturer. In their classic
analysis of retailer response to trade deals, Curhan and Kopp (1987)
found that item profitability, the incentive amount, promotion
elasticity, item importance and manufacturer reputation were important
influences on how the retailer regarded the attractiveness of the trade
promotion offered. Peter and Donnelly (2001) cautioned, "The
importance attached to individual types of promotions may vary by the
size of distributor/retailer ... Marketers must keep in mind that not
all distributors or retailers will have the same reactions to promotions
offered (p.132)."
Retailer Sales on Promotion
Retailers promote to maximize profit on promoted brands, build
store traffic and create a favorable image (Curhan and Kopp, 1986). They
seek to maximize the revenue generated through their limited space and
minimize the cost of product they purchase to resell through that space.
With periodic price reductions retailers can maintain higher prices
everyday on more of their items while reaffirming consumers'
self-perception of being smart shoppers (Chandon, Wansink and Laurent,
2000). Experimental evidence shows that a strategy of high everyday
prices with periodic price reductions is more profitable than an
everyday low price strategy (Hoch, Dreze and Purk, 1994). Retailers
typically offer a retail price reduction only if the discounts from the
manufacturer are sufficient to cover their costs so that the retailer
maintains or exceeds their usual retail margins. To qualify for the
manufacturer's offered discount, retailers may only offer minimum
retail merchandising support, such as a price reduction and a one line
advertisement, and sometimes offer no merchandising support at all
(Chevalier and Curhan, 1976, Waters 1989).
Manufacturer Power
El-Ansary and Stern (1972) described power as the ability of one
party in the distribution channel to control the decision possibilities
of another party in that channel. They were also careful to note
Emerson's (1962) view that power is a function of dependence.
Emerson noted that the dependence of one party on another is directly
related to their motivational investment in goals mediated by the other
party and inversely related to the availability of those goals outside
the relationship. Power-dependence and influence strategies have proven
to be useful theoretical perspectives in understanding marketing channel
behaviors (cf. Ailawadi, 2001; Buchanan, 1992; Dwyer and Oh, 1988; Hunt
and Nevin, 1974). In the following paragraphs we will apply these views
of power to the manufacturer/retailer relationship and suggest
particular evidences of power and dependence in that relationship.
The retailer depends on the manufacturer for products and a
reliable stream of purchasers for those products. The retailer must have
a sufficient collection of products available to attract traffic to
their store, so there are thousands of items in a typical grocery store.
Therefore, the retailer likely has more than one manufacturer offering
similar goods in a particular category. Based on Emerson's (1962)
view of power as a function of dependence, the manufacturer's power
is greater to the extent that their products are uniquely differentiated
and important to consumers so that a retailer will want to be able to
offer them for sale and that similar products aren't available to a
retailer from other manufacturers. Brand share and price premium offer
two interesting possible evidences of manufacturer power.
Brand share is the volume a brand sells compared to the volume sold
in a category of similar items by the retailer. While a variety of
factors may ultimately determine brand share, brand share is a relative
measure of how important the product is to the consumers and, hence, to
the retailer. Further, it may be said that higher brand share would
indicate that the retailer would be harder pressed to find a product
with higher sales from another manufacturer. Hence, brand share is a
simple measure of Emerson's (1962) dimensions of power as it
reflects the retailer's motivational investment in the sales
possibilities of one manufacturer and the extent to which those same
sales possibilities are available through other manufacturers in the
category.
An industry characterized by monopolistic competition has more than
one firm and they are able to differentiate their products. Each
manufacturer may be regarded as a monopolist within their very narrowly
differentiated segment. A monopolist is said to have market power. A
common measure of market power is the Lerner Index (Lerner 1934) which
is the difference between price and marginal cost divided by the price-
(price-marginal cost)/price. For a pure, profit maximizing monopoly, the
inverse of the Lerner Index is price elasticity. Using the
manufacturer's variable cost instead of marginal cost and using the
ultimate retail price, we have a measure of the retail price premium
above the manufacturer's variable cost and a measure of the market
power of the brand from the consumer's perspective. The Lerner
Index (or markup), a measure of market power, is also a measure of how
well the brand is differentiated. A retailer will have a higher
motivational investment in a strongly differentiated brand and will be
less able to attain similar marketing goals with other brands in the
same category.
Retailer Power
The manufacturer depends on the retailer to provide a critical part
of the marketing and selling function for the brand (Blattberg and
Neslin 1990, Kotler 1994). The retailer makes the product conveniently
available in smaller lots and provides periodic price reductions, local
advertising and/or point of purchase merchandising to expedite the sale
to consumers. The retailer also collects the products from many
manufacturers in many categories to attract many consumers to their
stores. The retailer controls what products go on their shelves to be
presented for sales to consumers. Though it is feasible, it is often not
economical for manufacturers to take on these same functions. Therefore,
the retailer controls the manufacturer's access to consumers who
shop at their stores. Retailer share is evidence of the relative amount
of access that a retailer controls in their market area.
Retailer share is the volume a retailer sells compared to the
volume sold in their market area and in their category of retail stores.
Retailer share is a fairly simple and straight-forward relative measure
of how many consumer purchase decisions they provide access to. The
manufacture has a motivational investment in that degree of access and a
higher retailer market share would indicate that other retailers would
offer relatively less access in that same market and segment. As
retailer share measures access to consumers it is reflective of the
dependence of manufacturers on access through that retailer and, hence,
the power of that retailer.
HYPOTHESES
Figure 2 is a graphic representation of the structural equation
model that reflects the conceptual model presented earlier in Figure 1.
The center path follows the trade discounts offered to the retailer
through the retailer's decision of how much to buy on promotion and
on to how much the retailer finally sells on promotion in their stores.
Manufacturer power is evidenced by brand share and price premium while
retailer power is measured by retailer share. The paths are labeled with
the corresponding hypothesis number and hypothesized direction.
Discussion of the hypotheses follows.
[FIGURE 2 OMITTED]
The manufacturer offers trade discounts to encourage retailers to
buy more or to add or maintain distribution of their brands. The
manufacturer determines how often and how much to offer in trade
discounts (Figure 2). The retailer decides whether to accept the offered
discounts, how much to invest in additional merchandising support
(including price reductions) and how much of the discounted product to
order. If trade discounts are lower and are offered less often there is
less motivation for the retailer to buy discounted product. Likewise, if
the discounts are deeper and offered more often the retailer has the
opportunity to purchase more of the product at a lower price. It would
seem that the manufacturer would offer a level of trade discounts that
is commensurate with the desired level of retailer response. The amount
that a retailer buys on deal would then be directly related to the trade
discounts the manufacturer offers leading to our first hypothesis:
H1: Manufacturer Trade Discounts Offered are positively related to
Percent Bought by Retailer on Promotion.
More powerful brands may offer promotions less often and with
smaller discounts, relying less on retailer sales promotion in their
marketing mix (Rao 1991). A brand with higher market share indicates
that the retailer has more motivational investment in the sales
possibilities of the brand, giving the brand more power compared to
lower share brands. Furthermore, the retailer may sell proportionately less on promotion of a more powerful brand than a less powerful brand
given similar manufacturer trade promotion offerings. For a given level
of manufacturer trade discounts offered, the percent of brand volume
that a retailer buys on promotion would be lower for higher share
brands:
H2: Higher Brand Share is associated with lower Percent Bought by
Retailer on Promotion.
Brands that have more market power as measured by the Lerner Index
are less price sensitive and may not require as much retail price
promotion (Rao 1991). The percent of brand volume that a retailer buys
on promotion would be lower for these more powerful brands. Substituting
variable cost for marginal cost in the Lerner index shows how much of a
price premium a brand can command above its variable cost. For a given
level of manufacturer trade discounts offered, the percent of brand
volume that a retailer buys on promotion would be lower for brands with
higher price premium:
H3: Higher Price Premium is associated with lower Percent Bought by
Retailer on Promotion.
In some markets a retailer may control one third to one half of the
grocery volume in the market area. Brands depend on the retailer for
access to those consumers and the millions of purchase decisions the
retailer can influence. The opportunity for retailers to purchase brands
at a discount from manufacturers is an opportunity for retailers to
extract concessions from the manufacturer for access to retail consumers
(Kim and Staelin, 1999). Larger, more powerful retailers may buy
disproportionately more discounted volume over time to further reduce
their cost of goods sold. This suggests our fourth hypothesis:
H4: Higher Retailer Share is associated with higher Percent Bought
by Retailer on Promotion.
If it is true that manufacturers offer trade discounts in
proportion to the degree they want retailers to offer price reductions
at retail, it should be true that the percent of brand volume sold by a
retailer on promotion is directly related to the percent of brand volume
that the retailer bought from the manufacturer on discount. Indeed, if a
retailer expects to sell more of a brand on promotion, they should want
to purchase more of the brand at the discounted price to support their
margins. Therefore, we hypothesize:
H5: The Percent Bought by Retailer on Promotion is positively
related to the Percent Sold by Retailer on Promotion.
Category leading, higher share brands are less promotion dependent
(Ailawadi 2001). Consumers, the retailer's customers, are willing
to buy more of such brands regardless of whether the retailer offers
them on promotion:
H6: Higher Brand Share is associated with lower Percent Sold by
Retailer on Promotion.
A brand with higher market power as measured by the Lerner Index
(Price Premium) indicates that consumers do not perceive that there are
close substitutes for the brand and that the brand may be characterized
as being well differentiated. Consumers are willing to buy
proportionately more of brands with higher market power even when they
are not offered by the retailer on promotion:
H7: Higher Price Premium is associated with lower Percent Sold by
Retailer on Promotion.
Experimental evidence suggests that retailers are more profitable
with a strategy of high everyday prices with periodic price reductions
(Hoch, Dreze and Purk, 1994) while appealing to their customers'
perception of being smart shoppers (Chandon, Wansink and Laurent, 2000).
Larger retailers could support promotions on more brands during a
planning cycle so that they are less dependent on the promotions of any
particular brand. Larger, more powerful retailers in a market may, then,
sell less of a particular brand on deal than smaller retailers:
H8: Higher Retailer Share is associated with lower Percent Sold by
Retailer on Deal.
RESEARCH METHOD
Sample
From the marketing information and financial accounting information
systems of a multibrand U.S. manufacturer and marketer of non-durable
packaged goods (more specifically, processed food products) we collected
data from 167 brand and retailer dyads representing eight different
brands and forty-one major grocery retailers in major metropolitan
areas/regions throughout the United States (e.g. New York Metro, New
England, Southern California, Chicago, Dallas/Fort Worth, etc.).
Included were retailers described by the company as direct accounts with
scanner data available for a given geographic area. These grocery
retailers were large enough, then, to be serviced directly by the
manufacturer, not through a wholesaler. Smaller independent stores or
chains are serviced by wholesalers and were, therefore, not included in
this research. The sample did not include convenience stores, discount
stores, drug stores, etc.
Scanner data provided measures of the retail unit and dollar
volume, and whether consumer purchases were made when a promotion was
offered by a retailer. The manufacturer's financial accounting
information system provided measures of promotion and non-promotion unit
and dollar sales volume as well as cost of goods sold. All of the
information was collected and aggregated for each brand and retailer in
each represented major metropolitan area/region over the
manufacturer's annual planning cycle.
Variables
Manufacturer Trade Discounts Offered is a product of the frequency
that promotions are offered and the depth of the price discounts
offered. Frequency is measured by the number of weeks during the year
that the manufacturer's brand was offered on promotion to the
retailer. The depth of the discount is calculated using the on promotion
unit and dollar volume and the nonpromotion or regular price unit and
dollar volume. That yields an average deal and non-deal price for the
year. Manufacturer Trade Discounts Offered, then, is the product of the
percent annual average price discount times the number of weeks the
brand is offered on deal. This product provides a single aggregate
measure of the trade promotion opportunities that the manufacturer
presents to the retailer.
Brand Share is the brand's volume in a particular retailer in
a given market area compared to the volume of the brand's top three
competitors in the same retailer in the same market area.
Price Premium is an approximation of the Lerner Index and is
measured by the annual average retail price minus the cost of goods sold
all divided by the cost of goods sold. The cost of goods sold is used as
an approximation of the marginal costs.
Retailer Share is measured on a local market basis. Each
retailer's total (all grocery) dollar volume is compared with the
total (all grocery) dollar volume in the particular market area.
The measures of what is bought and sold on promotion by the
retailer are reported as a percentage of all of a brand's volume
bought and sold by the retailer through the annual planning cycle.
Percent Bought by Retailer on Promotion was obtained from company
invoice history for the retailer for the year in the particular local
market area. The invoice records indicated whether a product purchased
by the retailer included a manufacturer's trade discount. The
discount usually carried some minimum retailer performance requirement.
Note that manufacturer promotions such as additional merchandizing
allowances were not reflected on the invoice because they were
administered separately by the manufacturer. However, these allowances
were generally offered in conjunction with a manufacturer's trade
discount that was reflected on the invoice. Retailer purchases on
promotion were then divided by the total purchases of the particular
brand in the particular local market area during the annual marketing
plan cycle. Percent Sold by Retailer on Promotion came from scanner data
that the manufacturer subscribed to from one of the major national
suppliers. It measured what the retailer sold to consumers in a
particular local market area and how much of it was associated with a
retail promotion such as price reduction, retailer advertising or
in-store display. Expressing retailer purchases and sales on promotion
as a percentage of their annual purchases and sales allows analysis
across retailers and markets of different size.
Data Analysis
The model presented in Figure 2 is represented by a system of
equations shown in Table 1. Partial Least Squares (PLS) analysis was
used to analyze the data collected. PLS is a structural equation
modeling (SEM) technique that allows simultaneous evaluation of all
paths. The minimum sample size for PLS analysis, based on Chin's
criterion (1998), is ten times the number of independent variables in
largest multiple regression. Both dependent variables, Percent Bought by
retailer on Promotion and Percent Sold by Retailer on Promotion, have
four independent variables. The minimum sample size required is 40
(4*10). With 167 observations, our PLS analysis has sufficient power.
Each of the dependent variables can be solved for sequentially in terms
of the observed independent variables so this system of equations is
recursive. Note that Percent Bought by Retailer on Promotion is both a
dependent variable in the first equation and an observed independent
variable in the second equation. A recursive system such as this can
also be estimated one equation at a time using Ordinary Least Squares
(Pindyck and Rubinfeld 1981) with similar results.
RESULTS
Descriptive statistics for each of the variables are shown in Table
2 below. The variables are approximately normally distributed. These
observed variables cannot be less than zero and the percentage variables
have an upper limit of 100% so the extreme tails of some of the
distributions are specifically limited.
Figure 3 below summarizes the results of the Partial Least Squares
(PLS) analysis. The path coefficients are shown for each relationship.
Bootstrap resampling was used to test the significance of paths (500 sub
samples). The number below each of the two dependent variable names is
the percent of variance explained by the paths leading into it.
[FIGURE 3 OMITTED]
Hypothesis One: Trade discounts offered had a significant negative
effect on percent bought by retailer on promotion (b = -0.192, t =
2.3516, p < .05). This is opposite to the positive relationship
hypothesized. Retailers bought proportionately less on promotion from
brands that offered deeper discounts more often.
Hypothesis Two: Brand share had a significant negative effect on
percent bought by retailer on promotion (b = -0.348, t = 3.5493, p >
.05).
Hypothesis Three: Brand price premium had a significant negative
effect on percent bought by retailer on promotion (b = -0.315, t =
3.2997, p < .05).
Hypothesis Four: Retailer share had a significant positive impact
on percent bought by retailer on promotion (b = +0.143, t = 2.2155,
p< .05).
Hypothesis Five: Percent bought by retailer on promotion had a
significant positive impact on the percent sold by the retailer on
promotion (b = +0.145, t = 1.8870, p< .10)
Hypothesis Six: Brand share had a significant negative impact on
the percent sold by retailer on promotion (b = -0.186, t = 2.3545, p
< .05).
Hypothesis Seven: Brand price premium had a significant negative
effect on percent sold by retailer on promotion (b = -0.394, t = 5.4537,
p < .05).
Hypothesis Eight: Retailer share had a significant negative effect
on percent sold by retailer on promotion (b = -0.218, t = 2.5747, p <
.05).
DISCUSSION
We have shown that retailer and manufacturer power does have an
impact on manufacturers' trade promotion efficiency. A
manufacturer's trade promotion spending could be said to be more
efficient to the extent that more of the product they sell to the
retailer on promotion ends up being sold through by the retailer to
their consumers. Simple indicators of manufacturer and retailer power
were significant in explaining either how much the retailer bought on
promotion or how much they in turn sold on promotion in their stores to
their customers, the consumer.
While the focus of this study is on the impact of manufacturer and
retailer power on retailer response to trade discounts it is interesting
to note that the traditional push promotion model remains an enigma.
Manufacturer Trade Discounts Offered (H1) are significantly but
negatively related to Percent Bought by Retailer on Promotion, which is
opposite the hypothesized direction. Though manufacturers offer trade
discounts expecting (hoping) the retailer will buy more and continue to
support their brand, retailers buy proportionately less the more the
manufacturer offers.
The unexpected negative relationship between the trade discounts
the manufacturer offers and how much the retailer buys on discount might
be explained by how manufacturers use trade discounts and how retailers
respond to those offered discounts. Traditionally, trade discounts are
said to encourage retailers to buy in quantity or to carry a new item.
It was not possible to identify the purpose of the trade discount for
this analysis. The retailer's response could depend on the purpose
of the trade discount.
If the trade discount is an incentive to get or keep the
manufacturer's brand on the shelf, it is likely that retailers will
allocate minimal space to the brand, such as one slot in a warehouse and
one facing per retail store. The manufacturer may feel the pressure to
extend or deepen trade discounts for fear of losing their slots and
facings with the retailers. No matter how long the promotion period or
how deep the discount, though, the retailer may limit both the number of
purchases and the quantity in each purchase to just keep their shelves
stocked. This constrains their willingness to buy in larger quantities
even when a trade discount is offered.
With higher volume brands the retailer may have more warehouse and
retail space allocated to a brand and, therefore, have more flexibility
to buy in quantity. The retailer could even buy in anticipation of their
own sales promotion activity and come back for at least one more
purchase to replenish their stocks during a particular promotion period.
It is possible, then, that retailers could buy proportionately less on
promotion of brands that are more deeply discounted for longer if the
manufacturer is offering the discounts to get or keep retail space.
Retailers could buy proportionately more on promotion of brands that are
less deeply discounted for fewer weeks per year if the manufacturer is
offering the discounts to encourage retailers to buy in quantity.
Percent Bought by Retailer on Promotion (H5) was significant in
explaining Percent Sold by Retailer on Promotion suggesting that
manufacturers could still anticipate some connection between what the
retailer buys on promotion and what the retailer sells on promotion. As
noted earlier, the manufacturer depends on the retailer to merchandize
and promote its brands. How much a retailer sells on promotion may have
more to do with how they promote the brand in their stores than with how
much they bought from the manufacturer.
Brand Share (H2) and Price Premium (H3) were significant with the
expected direction in explaining Percent Bought by Retailer on
Promotion, suggesting that, for a given level of trade discounts
offered, retailers will buy proportionately less of their annual
requirements on discount from stronger brands. From the
manufacturer's perspective, higher share brands that can maintain
higher price premiums will sell proportionately less of their volume on
discount for a given level of trade discounts offered.
Retailer Share (H4) was significant in explaining Percent Bought by
Retailer on Promotion. This confirms that, for a given level of trade
discounts offered, relatively large retailers will buy proportionately
more of their annual requirements on discount from manufacturers.
Manufacturers selling to higher share retailers would expect to sell
proportionately more on discount.
Brand Share (H6), Price Premium (H7) and Retailer Share (H7) were
all significant in the expected direction in explaining Percent Sold by
Retailer on Promotion. Larger brands that that maintain a higher price
premium will sell proportionately less on promotion through retailers
for a given level of Percent Bought by Retailer on Promotion. Higher
share retailers will sell proportionately less of what they bought on
promotion for any brand on promotion in their stores.
Manufacturer Trade Discounts Offered had a significant influence on
Percent Bought by Retailer on Promotion but opposite to the direction
hypothesized. That indicates that retailers buy proportionately less of
their volume on discount from brands that offer deeper discounts or more
weeks on discount. This seems to conflict with conventional wisdom.
Perhaps there is something in how manufacturers use trade discounts and
how retailers respond that could help explain this finding.
LIMITATIONS AND RESEARCH DIRECTION
The data collected for this study was from multiple brands from the
same manufacturer. The brands were all in different processed food
categories, but did not cover the entire spectrum of trade discounted
processed foods or, for that matter, all trade discounted packaged
goods. While this limits the generalizability of these findings to the
larger class of packaged goods, it also likely served to constrain the
range of promotion practices examined so that the impact of power was
made clearer. There is an important cautionary note that suggests the
need for additional research. Though we found important significant
relationships, we weren't able to explain much of the variance in
the Percent Bought by Retailer on Promotion and Percent Sold by Retailer
on Promotion. It is troubling, though maybe not surprising, to discover
that how much a retailer buys is not explained by how much trade
discount they are offered and how much they sell is not influenced by
how much they buy. Perhaps it is, after all, simply an inventory
management decision.
This research only examined whether there was any promotion
activity at all by the retailer. It may be more important to know the
details of what a retailer does to support and merchandize the brand on
promotion such as features, displays and price reductions. A fuller
examination of power and trade promotion efficiency should include a
look at retail price reductions, retailer advertising and display
support. These may better explain how much a retailer sells on
promotion. Further, if retail sales on promotion are responsive to
specific merchandising support, it will be important to understand
whether there is any relationship between power and retailer
merchandising support such as whether retailers offer disproportionately
more merchandizing support to stronger brands.
In addition to power, there may be other properties of retailers
not indicated by share that influence their response to trade discounts.
Retailer share is a single, simple indicator of retailer power and this
study did not explore other indicators of retailer power or other
properties of retailers that may have an impact on their response to
trade discounts. For example, we did not have a measure of retailer
market power analogous to the Lerner index we used as an indicator for
manufacturer power. Another factor that needs additional exploration is
whether a retailer's management of a private brand influences their
response to manufacturers' trade promotion efforts. A
retailer's response to a manufacturer's trade discounts could
depend on the retailer's goals for their own private brand.
IMPLICATIONS FOR MANAGERS
Our findings have some important implications for practicing
managers. Manufacturer and retailer power are more important in driving
how much a retailer sells on promotion than how much the manufacturer
offers in trade discounts. What the retailer sells on promotion is
positively related to how much they buy on promotion but negatively
related to how much trade discount the manufacturer offers. This
suggests the conventional view of the traditional push promotion
strategy does not hold, at least in non-durable packaged goods
(grocery). Manufacturers shouldn't plan to see a proportionately
positive retailer or consumer response to their trade discount efforts.
While there is not a clear link between a manufacturer's
offered trade discounts and how much a retailer sells on promotion, it
is clear that a manufacturer's power, as measured by brand share
and price premium, will have an impact on retailer response to trade
discounts offered. Higher share brands that can maintain a higher price
premium will have proportionately lower purchases on promotion by
retailers and, likewise, proportionately lower sales on promotion
through retailers for a given level of trade discounts offered. So we
have shown that such brands are less deal dependent, but the data and
analysis cannot show for these brands whether the net effect is higher
trade promotion efficiency, in that more of what the manufacturer sells
on discounts gets through and is sold on promotion by retailers to their
consumers. It is clear, though, that for any brand, trade promotion
efficiency will be lower through more powerful retailers as higher share
retailers buy more and sell less on promotion for a given level off
trade discounts offered.
Price Premium is one of the more important explanatory variables
significantly related to Percent Sold by Retailer on Promotion. Price
Premium is an indicator of market power, as measured by the Lerner Index
mentioned earlier. Consumers are also willing to pay a higher price for
a brand with stronger brand equity. This suggests that the percent of
volume the retailer sells on deal is related to the properties of the
brand. These properties include the non-tangible benefits strengthened
by all of the manufacturer's marketing efforts that contribute to
market power and brand equity. An important way to improve trade
promotion efficiency, then, is to invest in other marketing activities
such as advertising that may build brand equity. Marketers should also
not overlook the fundamental importance of product design and effective
product positioning in building brand equity and, consequently,
improving trade promotion efficiency.
Marketing managers should carefully consider the impact of
manufacturer and retailer power as they develop their trade promotion
plans. Managers of lower share brands should expect to sell
proportionately more on promotion than their higher share competitors. A
new brand, for example, will have to depend more on trade promotions as
they build brand equity through effective product positioning and other
marketing efforts. Smaller regional or specialty brands can reduce their
reliance on trade promotions by working to even more strongly
differentiate their brands so that they can command a higher price
premium. Manufacturers with lower share brands or brands that cannot
sustain a higher price premium could improve trade promotion efficiency
by carefully targeting their efforts to specific markets and retailers
so that they rely more on the lower share retailers.
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Table 1: Model Path Equations
Percent Bought by +[b.sub.1] * Manufacture Trade Discounts
Retailer on Promotion = a1 offered
+[b.sub.2] * Brand Share
+[b.sub.3] * Price Premium
+[b.sub.4] * Retailer Share
Percent Sold by +[b.sub.5] * Percent Bought by Retailer
Retailer on Promotion = a2 on Promotion
+[b.sub.6] * Brand Share
+[b.sub.7] * Price Premium
+[b.sub.8] * Retailer Share
Table 2: Descriptive Statistics
Manufacturer
Retailer Trade Discounts
Brand Share Price Premium Share by Offered
Mean 29.1% 1.895 28.6% 5.995
Median 25.9% 1.834 26.8% 4.027
Std. Dev. 28.1% 0.564 15.8% 5.009
Range 0.3-100% .66-3.82 4.6-81.7% 1.288-23.000
Skewness .594 .768 .710 1.976
Percent Bought Percent Sold
Retailer on by Retailer on
Promotion Promotion
Mean 76.8% 31.4%
Median 79.9% 30.6%
Std. Dev. 18.0% 13.5%
Range 1-100% 6-73%
Skewness -.690 .387