Building theory: the relationship between attribution theory and the perceived outcomes of entrepreneurial venture failure.
Askim, Mary K. ; Feinberg, Richard A.
ABSTRACT
When businesses close, attention may (but not necessarily) be given
to the economic impact of the closure on the community and consumers
(most businesses, like good generals, probably simply fade away without
notice). But in all cases, there is an impact on the entrepreneur. What
of the individual and the risks that were taken, how has the
entrepreneur fared, and what are the social, psychological impacts as
that individual moves forward? The purpose of this paper was to provide
insight into the manner in which an entrepreneur comes to decide what to
do after a venture fails and how the venture experience has affected
personal aspects of the entrepreneur's life. It was proposed that a
well-understood and influential social psychology theory of how outcomes
are influenced by attributions made by an individual can be used to
better understand the nature and scope of the impact of failure on an
entrepreneur's life. In much the same way an individual's
attributional explanatory style influences consequent attributions and
decisions, an entrepreneur's explanatory style should have a role
in the perceived outcomes of a failed entrepreneurial venture, which in
turn affects consequent decisions.
INTRODUCTION
Past research on the entrepreneur who has failed has been limited
because it has been descriptive and not theoretically or empirically
based. Yet all failure does not appear equal, at least as it affects the
individual. One person's failure may be that person's
depression but is the motivation for future success for another. The
manner in which failure affects individuals differently may be explained
by differences in an individual's general tendencies to interpret
the causal nature of failure.
"Attribution theory" is a well-developed set of theories
and empirical findings that has directed a social psychological
literature in understanding the causal interpretation of events. While
it would seem conceptually logical to look at how theories that explain
the effects of failure can help us understand the effects of
entrepreneurial failure (attributions affect decisions, therefore,
attributions should affect business decisions), the connection between
these diverse literatures has never been made.
To see if work in the area of attributions for failure is relevant
to understanding and illuminating the area of the effects of failure on
the entrepreneur we use a theoretical technique called substantive
modeling (Popper, 1963). In substantive modeling you take a
well-understood area of theory and research in one area and apply it to
another. In this research, the better understood stream of research
called attribution theory (specifically attributional explanatory style)
was used to understand the effects of failure on future decisions of the
entrepreneur. Attributional explanatory style should determine how the
business failure experience affects future decisions and behavior in
much the same way as it has been found to affect other life decisions.
We propose that an individual's explanatory style affects the
consequences of a failed business venture as measured by differences in
perceived financial well-being, beliefs about future career
opportunities, perceptions of family relations, and self-esteem in much
the same way as attributional explanatory style has been found to affect
individual behavior in the well developed social psychological
literature.
BECOMING AND BEING AN EX-ENTREPRENEUR
Though the aspirations of entrepreneurs are that their businesses
will succeed, the reality is many do not. Even those businesses that are
smashing successes are retired, sold, or passed on to someone else. All
entrepreneurial enterprises die in some way. But generally, an
entrepreneur makes the transition to becoming an ex-entrepreneur through
the failure of the venture.
Articles dealing with managing failure are often found in business
magazines and newspapers and are of the personal account
nature--"Why my business failed" or "How I bounced back
from bankruptcy." These accounts usually focus on turning the
failure of the business into a positive that results in the future
success of another venture. To think of failure as a positive experience
seems endemic in the popular entrepreneurial literature. "Our
company failed, but we didn't. We learned. The label
'failure' would have applied to us only if we had called it
quits and had lost our entrepreneurial drive" (Wiley, 1993, p. 8).
" ... we should take the gifts that failure is offering to us and
use them in a spirit of modesty and good sense. Failure is not defeat.
Failure is part of the learning process that leads to success"
(Stein, 1990, p. 72).
The positive attitudes of entrepreneurs are clearly Darwinian (in a
sense), since the road to success is paved with failure (at least
statistically). The scent of success at some point in the future clearly
drives some entrepreneurs. "Making sure that you can play the game
another day" (Jamison, 1994, p. 242) financially as well as
emotionally, enables some entrepreneurs to continue their attempts with
business ventures. For would-be entrepreneurs, recognizing that failure
is likely to occur at sometime, managing failure instead of it managing
them, seeing it as a chapter in their lives rather than an end to their
lives' plans, and focusing on the lessons learned from the failure
experience are the words of wisdom given by those who have failed. The
proclamations of how failure leads to success almost makes one want to
fail so that success is more likely. The preparation for success can
come from how one deals with failure but is not necessarily its
consequence.
The search for why a business fails is in the eye of the beholder,
the perception of the entrepreneur who has failed. Driscoll (1989) said
it this way, "Three words spell the difference between success and
failure: expectations, perceptions, and reactions" (p. 47). A
social psychologist would recognize this thinking as the basic tenets of
attributional theory and this serves as the foundation for this study.
This study proposed that perception and attribution of the causes that
led to failure would affect the reactions or perceived outcomes as a
result of that failure in the entrepreneurial setting as it does in
other areas of one's social psychological life. In considering the
consequences and risks of an entrepreneurial startup, Liles (1974) posed
four risk areas for consideration: financial well being, career
opportunities, family relations, and psychic well-being (self-esteem).
These risks tap into the professional and personal aspects of the
entrepreneur's life and Liles suggested that entrepreneurs
undertake a careful analysis of these risks before making the startup
decision. These four areas would seem a fruitful place to start to look
for the effects of attributional explanatory style on the consequences
of failure.
Financial Well-Being
Startup businesses create some degree of financial burden on the
individual and family. That financial burden may be in the form of the
initial capital investment, the instability of family income as a result
of unpredictable profitability and pressures to reinvestment back into
the business, or the continued personal financial support of the
business through lean times. The financial well-being of the
entrepreneur may be compromised in these situations and may impact and
be impacted by an entrepreneurial failure.
Ronstadt (1985, 1986) found that nearly 75 percent of the
ex-entrepreneurs interviewed exited their entrepreneurial careers
because of financial reasons. In addition, 61 percent thought their
entrepreneurial careers weree financially disappointing. Financial
disappointment has been found to be the result of entrepreneurial
failure in other studies of entrepreneurs (Brockhaus, 1985; Wicker &
Conn, 1990). The nature of exit from an entrepreneurial venture would
clearly affect the financial well-being of the entrepreneur. If the exit
was as a result of a merger, takeover, or sale of the business, finances
may be more positive than if the exit was due to bankruptcy or some
other failure of the business. But there is more to perceptions of
financial well-being following entrepreneurial failure than simply the
absolute level of finances after failure.
If personal financial gain was a primary consideration for
beginning a business venture, then not attaining that goal would be more
devastating to the entrepreneur than if it was a negligible
consideration. How long the entrepreneur is willing to wait for success
may be another determinant. Is the entrepreneur patient enough to wait
for long-term results in the light of short-term disappointments?
Cooper, Folta, Gimeno-Gascon, and Woo (1992) actually showed the power
of entrepreneurial attributions by showing that attributions affected
the outcome of the venture (not simply the post-definition of the
experience as we hypothesize). They found that that firm survival was
significantly determined by the entrepreneur's personal
expectations of success. If entrepreneurial firm performance fell short
of a personal threshold, continuing the venture did not provide the
expected benefits to the entrepreneur so the decision to exit was more
likely.
If personal expectations influence perceived entrepreneurial
outcomes (Cooper et al., 1992; Naffziger, Hornsby, & Kuratko, 1994),
how may expectations vary with entrepreneurs? Though no research has
specifically addressed this question, Ronstadt's (1984) descriptive
study of 94 ex-entrepreneurs did indicate that "ex-entrepreneurs
clearly had more enterprising initial goals when defined in terms of
sales and profit objectives compared to practicing entrepreneurs and
nonstarters" (p. 449).
Since Ronstadt (1984) indicated the likelihood of initial financial
expectations being greater for entrepreneurs who had failed, the
perceptions of their financial outcomes after the failures may be
influenced by these high expectations. An entrepreneur's perception
of financial well-being after a venture failure may also be influenced
by the events that took place while the business was operating and what
meaning is attached to these events, in essence, causal explanations or
attribution. It cannot be said that all outcomes will be identical for
all entrepreneurs who start a venture and fail. Part of the variance may
lie with perceptions and the meaning attached to those perceptions.
Career Opportunities and Risks
What career risks lie on the entrepreneurial career path? Does
starting one's own business and then failing in that venture place
the individual in a disadvantaged position to reenter the job market or
to gain support for another venture? Does the entrepreneur who has
failed attempt again to become committed to another venture idea?
The research on entrepreneurs exiting their businesses has
concentrated on the characteristics of these individuals and what
happens next in their lives. Ronstadt (1981, 1982, 1984, 1986) found
entrepreneurial careers to last the longest when entrepreneurship was
chosen as a first career versus entering later in life. Younger
entrepreneurs were associated with staying in the career field rather
than exiting and working for someone else. Ronstadt's rationale was
that younger individuals may have fewer opportunities available, be less
risk sensitive because of experience, and have different aspirations
than older individuals starting a business. He found the longer the
entrepreneurial experience and the fewer career exits, the greater
tendency to start additional ventures.
Though the professional risks may be perceived as being minimal by
some, for others, the perceived risk of entrepreneurship may be greater.
The differences may lie in how the entrepreneur perceives the
entrepreneurial experience. And these differences may be explained by
differences in attribution explanatory style.
Family Relations
The time, energy, and emotional commitments demanded by a business
venture often come at the expense of family relationships (Ronstadt,
1985). A strong family support system is believed to be an asset to an
entrepreneur (Brockhaus, 1985; Harrell, 1994). Family relationships may
come under significant strain when an entrepreneurial venture does not
meet with success.
It is easy to understand why family relationships may cause and be
strained by entrepreneurial activities. The financial burden may
destabilize family income and family lifestyles may have to be
compromised. Commitment to employees and investors, and increased work
hours can also create stress and anxiety. With the time commitment that
is necessary to start and build a business, time with family appears to
be compromised.
Psychological Well-Being (Self-Esteem)
The total immersion of the entrepreneur into an entrepreneurial
business venture takes its toll on the individual (Stolze, 1994). The
long hours of work, the weight of decision making, the financial
commitments, not knowing the ultimate outcome (success or failure)
creates a state of "entrepreneurial terror" (Harrell, 1994).
This terror is clearly seen in light of entrepreneurial failure. The
failure experience puts an individual's sense of self and values at
risk (O'Connor & Wolfe, 1987). Failure forces the entrepreneur
to deal with self-confidence, internalization of the failure, and
ramifications with one's personal life. Liles (1974) refers to this
risk area as psychic well-being. Numerous studies have dealt with the
impact of stressful events on the life of an individual: self-esteem and
private vs. public failure (Baumeister, 1982; Baumeister & Tice,
1985; Brown & Gallagher, 1992; Greenberg & Pyszczynski, 1985),
and self-esteem and emotional reactions to success and failure (Brown
& Dutton, 1995).
Self-esteem protection or enhancement after failure has also been
found to be aided by self-handicapping, a strategy used to discount or
augment the attribution of causes for success or failure (Arkin &
Baumgardner, 1985). It has been found that individuals with high
self-esteem are better protected against negative effects of failure
(Rhodewalt, Morf, Hazlett, & Fairfield, 1991; Tice, 1991). Based on
the research in this area, how the cause of the failed venture is
explained should influence the effect on self-esteem. It was expected
that entrepreneurs who have failed in a business venture and who
maintain their high levels of self-esteem, will view the outcomes of
those failed ventures in a more positive light.
ATTRIBUTION THEORY
Attribution theory describes the hypothesized process by which
individuals interpret events and behaviors and make causal explanations
for answering why things happen. Attributions allow allowing individuals
to predict and control their environment (Heider, 1958; Kelley, 1967,
1973). The consequences of attributions have an impact on the
perceivers' subsequent thoughts, emotions, and behaviors (Harvey
& Weary, 1984).
To summarize a wide body of social psychological literature: When
people see their personal characteristics play a primary role in
attributing success and failure, ability or the lack of it influences
the causal explanation. If people see personal characteristics as
fundamental and they see individuals fail at endeavors, they attribute
the failure to the difficulty of the situation rather than individual
ability. If success is attained by most, the situation or task is
perceived as being relatively easy and does not require great ability.
On the contrary, when few individuals attain success or when failure
results for only a few, ability becomes more influential in attributing
an explanation. When failure is the exception, the lack of ability
becomes a more likely causal explanation.
At the other end, people might attribute success and failure to
environmental factors; things outside their person. An individual may
postpone an endeavor until the environmental conditions are more
favorable, then the individual would take advantage of the opportunity
presented hoping that will lead to a greater likelihood of success.
Since the conditions can be favorable or unfavorable and dependent on
chance because of their instability, luck enters into the explanation
when it is linked with the consistency of the individual's
performance. Consecutive failures followed by a success, or failing once
in a series of successes, denote inconsistency in performance. This
inconsistency would be attributed to the luck factor while consistent
performance is more likely attributed to ability or the lack of it
(Weiner and Kukla, 1970).
Attributions are defined by distinctiveness, consistency, and
consensus. Distinctiveness refers to the uniqueness of the entity; the
behavior or impression is present when the entity is present and does
not occur in its absence. Consistency over time and modality refers to
the response being the same whether the time element is different or the
entity's form varies. Other individuals in the same environment
exhibiting the same behavior or impression are reflective of the
consensus criteria.
The first personality construct hypothesized to define the
individual's tendencies to make attributions was locus of control (Rotter, 1966). Individuals who have a tendency to describe events as
caused by them were said to have an internal locus of control while
those who believed that events happened because of fate luck or powerful
others were said to have an external locus of control orientation.
(Lefcourt, 1966; Rotter, 1966). Entrepreneurial studies involving locus
of control have not always supported the construct in attributing
success or failure (Begley & Boyd, 1987; Brockhaus & Nord, 1979;
Chebat, Zuccaro, & Filiatrault, 1992; Duchesneau & Gartner,
1990; Hull, Bosley, & Udell, 1980). It appears that more than one
dimension may provide a greater understanding of how entrepreneurs
attribute causality to events that occur during their entrepreneurial
ventures and how this explanation may influence perceived outcomes if
failure results.
Attributional Explanatory Style
Although individuals may offer an array of reasons for why
something has happened, good or bad, attribution theorists argue that
these causes may be described by dimensions that create an overall
explanatory style. Particularly with uncontrollable events, explanatory
style is relatively stable and habitual throughout adult life (Burns
& Seligman, 1989; Peterson, Maier, & Seligman, 1993). A contrary
opinion, though, is that individuals may not be consistent in their
explanations of events across a variety of situations (Weiner, 1985,
1986). Situational factors, such as achievement outcome, can influence
the causal attributions made by the individual. Therefore, how
individuals dimensionally categorize these causes, rather than the
inherent causes themselves, may influence cognitive, affective, and
behavioral consequences.
Seligman and his colleagues (Abramson, Seligman, & Teasdale,
1978; Maier & Seligman, 1976; Peterson et al., 1993; Peterson &
Seligman, 1984) incorporated the previous work on causal attribution and
social learning with their reformulated theory of learned helplessness.
The learned helplessness model hypothesized how individuals respond to
uncontrollable events and basically asserts that a state of helplessness
results when exposed to unsolvable and uncontrollable problems. When it
is apparent that outcomes are uncontrollable, behavior is affected on
three levels-cognitive, emotional, and motivational (Maier &
Seligman, 1976). If the individual expects (learns) that outcomes are
uncontrollable, the depressed effect influences the motivation to
initiate other responses; the experiences can have debilitating effects
on subsequent responses.
Abramson et al. (1978) noted the limitations with the learned
helplessness hypothesis and specifically wanted to address the
conceptual problems of (1) universal versus personal helplessness
situations (are outcomes uncontrollable for all or for only some); and
(2) when helplessness may be a general rather than specific state (is
helplessness generalized to other expectancies or specific to the
situation). Addressing these conceptual deficiencies laid the groundwork
for the development of their three dimensions of causal explanation:
internality (internal/external), stability (stable/ unstable), and
globality (global/specific).
Another body of literature that has relevance to formulating the
dimensions of explanatory styles is that concerning attribution in
achievement situations (Weiner, 1979, 1985, 1986; Weiner, Frieze, Kukla,
Reed, Rest, & Rossenbaum, 1971; Weiner, Heckhausen, Meyer, &
Cook, 1972; Weiner & Kukla, 1970). Weiner's attribution model
proposes that the causal dimensions mediate the effects of the causal
attributions on success and failure outcomes. The dimensional properties
of attributions are viewed as determining such consequences of the
attribution process as affective reactions and future expectations of
success. Weiner presented three dimensions based upon attributions of
causality for success and failure: locus of causality, stability, and
controllability.
The previous work done in the areas of attribution theory and
explanatory style have provided the foundation for the four dimensions
of explanatory style used in this research: internality
(internal/external), stability (stable/unstable), globality
(global/specific), and controllability (controllable/uncontrollable).
This paper sought to investigate attributions in a highly significant
achievement event for business individuals, the entrepreneurial venture.
The risks that an entrepreneur assumes are consequential. If failure
results, how the entrepreneur interprets the failure and makes
attributions concerning its causes, may likely impact the
individual's personal and professional life.
Internal-External Dimension
"When people believe that outcomes are more likely or less
likely to happen to themselves than to relevant others, they attribute
these outcomes to internal factors. Alternatively, persons make external
attributions for outcomes that they believe are as likely to happen to
themselves as to relevant others" (Abramson et al, 1978, p. 52).
Success or failure can be attributed to the power and ability of the
individual and/or to the context of the situation, specifically, the
difficulty of the task. If the individual believes that few individuals
experience either success or failure with the endeavor, then when an
individual does succeed or fail, it may be attributed to one's
ability or the lack of it because the endeavor was a difficult one.
Contrary, if the rate of success is high, the endeavor must have been
relatively easy and did not really take any great ability. Following
this logic, then when most individuals fail, the endeavor is perceived
as being very difficult. The ability of the individual is not in
question and there must be some external reason (environmental or
situational factors) for the failure. It would be irrelevant who was in
that situation, the outcome would be similar for all.
In achievement-oriented situations, self-esteem is protected in
situations involving failure and ability attributions are discounted
(Tice, 1991; Weiner & Kukla, 1970) and ability attributions are
augmented when there is success (Rhodewalt et at., 1991; Tice, 1991;
Weiner & Kukla, 1970). The individual does not blame oneself when
failure has occurred. There is still the belief that the next task can
be accomplished. If it is thought that another individual would have
possibly made the same or similar response to the situation, then, that
individual would be more likely to make an external attribution for
perceived control.
In these situations, since ability attributions are discounted, it
seems likely that an entrepreneur would make an external attribution
with a failed business venture. The external attribution would provide
impetus for the entrepreneur to proceed with another startup while
keeping self-esteem intact or enhancing self-esteem. If ability is not
in question and self-esteem is still present, these positives may likely
transfer to other factors with the failed venture--family relations and
financial well-being.
It is difficult to separate finances and family from the
entrepreneurial venture (Dyer, 1992). If the entrepreneur starts another
venture, then financial well-being may be less affected by the failure,
or at least not in a debilitating manner. Since external attribution
transfers the cause of the failure to other situational factors or
implies that what happened is common for most people in that situation,
there may be a higher tolerance level within the family and a more
supportive environment for the entrepreneur. Even though failure of the
business occurred, family relations may not suffer. Contrary to that
thought, if the entrepreneur thought he/she was the cause of the failure
(based upon lack of ability rather that an external situational factor),
the "it's all my fault" rationale could transfer to the
home and family setting. Anything wrong that happened within the family
would be internalized by the entrepreneur and self-blame would result.
If the entrepreneur fails in the venture but has attributed the
cause of the failure to external situations, it is most likely the
entrepreneur will not perceive it as the end to the entrepreneurial
career, but rather as a positive learning experience. Depersonalizing
the experience will lessen the fear that causes immobility. The
likelihood of the entrepreneur starting another venture should be
greater.
Stable-Unstable Dimension
The stability dimension addresses the issue of whether an event is
a general rather than specific state (Abramson et al., 1978). The
theory's premise is that an individual learns in uncontrollable
situations that outcomes are response noncontingent. Consequently, the
individual expects future response-outcome noncontingency to be formed,
which makes new responses difficult to learn and inhibits the motivation
to continue at the task or related task. This reflects stability, which
has a recurring element; whereas, unstable factors have an intermittent tendency.
Attribution to stable factors supports the chronicity of the
deficits the individual feels in present and future situations. This
dimension is easily applied to an entrepreneurial situation. If an
entrepreneurial venture fails, there are many plausible attributions.
The entrepreneur may feel the appropriate skills were not possessed to
start the venture and manage it successfully; if another venture was
started, the same outcome is likely (internal-stable). Not as much time
was put into the venture as was deemed necessary; the entrepreneur knows
better for the next time that starting a business is a major time
commitment (internal-unstable). Success does not come to the majority of
entrepreneurs. It is an extremely difficult undertaking; that is why the
failure rate is high (external-stable). A key supplier went out of
business so the needed component parts were no longer available at the
price and quality level needed; this happened by chance and was not able
to be predicted (external-unstable). Those scenarios that reflect the
stability dimension would have a negative impact on present and future
outcomes, there is a carryover effect.
Why would the entrepreneur try again if failure is inevitable? If
failure is inevitable, self-esteem is lowered; self-worth and
self-confidence are jeopardized. Since self-esteem is not enhanced, it
becomes a chronic issue. Conversely, instability should leave
self-esteem intact. The entrepreneur feels the failure was situational
and the likelihood of the failure's cause happening again is not
likely. Even if the entrepreneur attributed the cause to be internal,
yet situational, the impact on self-esteem would be lessened.
The perception of continual failure with this type of venture may
also negatively impact the entrepreneur's financial well-being.
With stability, the entrepreneur may perceive more long-term financial
effects associated with the failure rather than seeing it as a
short-term setback. With instability, there is optimism. The
entrepreneur may have developed financial contacts that could assist in
the next venture; therefore, the financial outlook is not as bleak. Or,
even though the entrepreneur realizes a risk was taken financially with
the venture, since the cause of failure will not happen again if another
venture is started, the entrepreneur's financial position may not
be perceived to be so negative.
Relationships with family members also can be tested in times of
failure. It is difficult to keep the business and family worlds
separate, they are intertwined. The degree of emotional support, the
level of communication, and the restrictiveness of family activities can
all be affected. With venture failure, a stable attribution concerning
the cause should lead the entrepreneur into feeling that any stress
placed upon the family will follow if another venture is started. The
emotional support will not be better, the communication among family
members will not improve, and the amount of time that is available to
spend with family will most likely not increase with starting over. Even
if another venture is not in the entrepreneur's sight, the
retrospective view of the experience may lead to thoughts that the
failed venture destroyed the family's fabric. Antithetic to this
thinking, instability has a transitory inference. The cause is only
situationally-specific and once that is removed, the entrepreneur may
feel "things will get back to normal." Therefore, family
relations may not be negatively affected. The entrepreneur may even look
back on the experience and say "we had some tough times, but it
really pulled us together", family relations may have even
improved.
The basis behind the stability dimension is that the outcome (in
this case, failure) will occur in a similar situation no matter what the
individual does. Outcomes are not contingent on the individual's
behavior. With this premise, an entrepreneur will not start another
venture because if the cause is perceived to be stable, it would be
thought that failure would most likely occur in the next venture no
matter what was done differently. The reverse would be likely for an
unstable attribution.
Global-Specific Dimension
In refining the possible attributions for outcomes, Abramson et al.
(1978) proposed a third dimension, global-specific. This dimension
addresses the generality issue and has an orthogonal relationship to the
internality and stability dimensions. Global attributions affect a
diversity of outcomes whereas specific attributions do not. Helplessness
generalizes to dissimilar situations when an individual makes a global
attribution for the uncontrollable events in the original situation. The
implication is that the outcomes will be independent of the
individual's responses. Specific attribution implies that
helplessness generalizes only to new situations that are similar to the
original. Based upon the individual's responses, the outcomes need
not be the same when the situation changes (Alloy, Peterson, Abramson,
& Seligman, 1984; Anderson, Anderson, Fleming, & Kinghorn, 1984;
Mikulincer, 1986).
The generality of the deficits will depend on the globality of the
attributions. Adding this dimension to the internality and stability
dimensions can provide insight into the explanations entrepreneurs may
have for failure of an entrepreneurial venture and how that failure may
affect other outcomes. For example, venture failure may be attributed to
lack of overall intelligence (internal, stable, global) versus lack of
ability for this particular type of business (internal, stable,
specific). If the entrepreneur attributes lack of intelligence to the
failure (global), then the entrepreneur would most likely not start
another venture (irrespective of the type of venture) because the
globality dimension generalizes the failed outcome to dissimilar
situations. Because of this generalizing to dissimilar situations, the
entrepreneur may feel that overall his or her career outlook is less
positive. The failure may be seen as a disadvantage in regards to
reentering the employment circle and that it was a setback concerning
career development. If the cause of the failure was perceived as
specific to that situation, the entrepreneur may think the experience
provided a good learning opportunity that could further advance the
career. The lessons learned would enhance future job prospects.
Self-esteem becomes lowered with globality because the
entrepreneur's thoughts fall along the lines of--"No matter
what I may attempt, I will fail." Helplessness is present and it is
difficult to maintain a sense of self and value. These feelings can
transcend to other areas of the entrepreneur's life.
Since the premise of globality is that global attributions affect a
diversity of outcomes, this generality for failure outcomes may also
affect the entrepreneur's views of personal finances and the
relationships with family members that resulted from the failed venture.
Any loss of money with the venture could be "magnified" in the
entrepreneur's mind and could be interpreted as financial ruin. The
entrepreneur may also become distant from the family because of this
helplessness deficit. Communication lines may be weakened, it may be
difficult for family members to show emotional support because they feel
no matter what is said or done will be to no avail, and overall family
relations will be under more strain. The generality of the failed
outcomes may seem to produce a compounding effect for the failed
entrepreneur that could result in long-term debilitating effects.
Controllable-Uncontrollable Dimension
Perceptions of controllability and uncontrollability are believed
fundamental in determining the effects of failure (Abramson et at.,
1978; Alloy et al., 1984; Peterson et al., 1993; Peterson &
Seligman, 1984). A controllable outcome is when the occurrence of the
outcome is related to the individual's response; if the probability
of the outcome is the same whether the response is made or not, the
outcome is uncontrollable.
When individuals learn that outcomes are uncontrollable, deficits
result in three areas--cognitive, motivational, and emotional. When an
individual learns that an outcome is uncontrollable, it hinders learning
any alternative responses (cognitive deficit) that could produce a
different outcome. The uncontrollability of the outcome can inhibit the
drive to initiate any responses (motivational deficit) because the
individual sees the outcomes as incapable of being altered. A depressed
effect (emotional deficit) results knowing that outcomes are
uncontrollable.
When an entrepreneurial venture results in failure, how the
entrepreneur perceives the level of controllability of that failed
outcome may create a state of learned helplessness for the entrepreneur.
The more controllability the entrepreneur perceived about the venture
outcome, the more negative may be the effect concerning the areas of
risk undertaken. For example, if the family played a crucial role in its
sacrificing of time and money for the venture and the entrepreneur did
not put forth the needed optimum effort in order to insure a greater
likelihood of success, family relations may suffer. Too, financial
status may seem worse and the entrepreneur's self-esteem may be
lowered. If the entrepreneur perceives that decisions were not made that
should have been (controllable) and that this is what had the major
impact on the financial status of the firm and the family's
financial status, these outcomes could be perceived as more serious
because the entrepreneur could have done something about them but did
not. Lowered self-esteem would most likely result because personal blame
for inaction is assigned.
On the contrary, failure of the venture by a factor attributed to
be outside the control of the entrepreneur may leave family relations,
financial status, and self-esteem intact. Irrespective of what actions
the entrepreneur may have taken, the results of the situation would have
been the same. It is difficult to be blamed for something when the
individual does not have control. This lack of controllability may also
not inhibit the entrepreneur from starting another venture or going into
another line of work outside entrepreneurship because the occurrence of
failure was not related to the entrepreneur's response (actions).
Overall Explanatory Style
An individual may have an overall explanatory style when
attributing causes of failure (Abramson et al., 1978; Alloy et al.,
1984; Burns & Seligman, 1989; Nurmi, 1992; Peterson & Seligman,
1984) and success (Nurmi, 1992). When uncontrollable bad outcomes are
explained by internal, stable, and global causes, a helplessness or
depressive state results. This affects the individual's behavior in
similar and dissimilar situations. Antithetic to this, when
uncontrollable bad outcomes are explained by external, unstable, and
specific causes, the individual proceeds feeling that the responses made
which resulted in the bad outcome were situation specific and do not
have characteristics of chronicity and generality.
It is expected that an individual's explanatory style will
help explain outcomes in the failure of an entrepreneurial venture. The
dimensions of external, unstable, specific, and uncontrollable should be
the more likely explanatory style for those entrepreneurs who have
maintained a positive self-esteem, perceive their financial well-being
and family relations to have not been negatively affected by the venture
failure, and who perceive career opportunities to still be available to
them. Failure has not had such a perceived negative impact on the risks
that were undertaken with the entrepreneurial venture as influenced by
the entrepreneur's attributional explanatory style.
IMPLICATIONS FOR PROFESSIONAL PRACTICE OR APPLIED SETTINGS
Businesses are born and businesses die. As the title of
Brockhaus' (1985) work on ex-entrepreneurs is so aptly put,
"Is There Life After Death?" Being an "ex" does not
have to be seen as having only negative connotations. Many entrepreneurs
who have left one venture, whether by choice or not, proceed to
undertake another. They do not attribute failure to themselves as much
as they do to situational factors. They persevere, become resilient, and
take their lessons learned into the next venture.
Learning about the next chapter in the ex-entrepreneurs' lives
has had problems because of the difficulty in locating them after the
venture failure. This should not deter the continuance of this area of
research. Rather this "... supports the need for continued efforts
to better research the experiences of ex-entrepreneurs after they cease
doing business. In this way, future ex-entrepreneurs can better assess
the consequences of failure" (Brockhaus, 1985, p. 476).
Of what value is there in understanding how entrepreneurs or
ex-entrepreneurs attribute the causes of a failed venture? First, it
would enable business counselors to counsel new entrepreneurs
(understanding what their general tendencies are) to go in with their
eyes open with no false expectations. A business can start with much
aforethought and planning or hastily with the generally misguided
thoughts that money can be made quickly and the entrepreneur can have an
easier schedule than with current employment. With both of these
instances, often the entrepreneur does not assess all that is at risk
besides personal time and money. Entrepreneurs, in creating the venture,
indeed assume a level of risk, but often do not perceive to be taking
such great risks because they believe so intensely in their ideas and
that they will succeed. Yet, the fear of failure and its resultant
consequences are ever present in the mindsets of entrepreneurs (Harrell,
1994). Running a business affects the family, self-esteem, and the
individual's career path. Knowing one's attributional
explanatory style will provide insight into what the responses may be
after venture failure concerning the impacts on other aspects on the
entrepreneur's life. Would-be entrepreneurs could then envision the
venture process from beginning to end and be aware of the consequences,
personally and professionally, of a possible venture failure.
Second, when a venture fails the entrepreneur may decide to proceed
with another venture startup. Knowing how explanatory style affects
determining causation for events could improve decision making and
thereby, new venture survival. Erroneous attributions can lead to
actions that fail to correct the problem(s) in another entrepreneurial
situation. In fact, those actions could even intensify the problem.
Considering the limited resources with most venture startups (whether
that be financial, time with family, or the expertise gained from
managing a previous business), inaction or taking the wrong action could
lead to failure for the first venture and continued failure for
subsequent ventures. For example, an entrepreneur may attribute the
business failure to an external cause, such as a new competitor, rather
than a poor service strategy. If the entrepreneur starts another
venture, irrespective of the business type, poor service may continue to
be provided to the customers that may result in that business failing,
too.
Third, as educators, as consultants, and as policy advisors,
helping potential entrepreneurs to envision the holistic process, rather
than just the 4 Ps of marketing, would enable a startup decision to have
a broader-based foundation. The decisions made and actions taken during
the business venture have far reaching effects beyond the scope of the
business. Rather than always taking a retrospective look, attributional
explanatory style may provide a crystal ball look into how outcomes may
be perceived if a venture does not succeed; it can imply how the
entrepreneur may react if the venture fails. Would-be entrepreneurs can
learn to make the attributions that would inoculate them against the
effects of failure. In essence, attributions may be taught so there
would be learned optimism.
Is there life after death of an entrepreneurial venture? For most
entrepreneurs the answer is typically yes. But researchers have
generally assumed the entrepreneurial venture itself defines all that
there was to know. Attributional explanatory style may allow us to
predict and explain the events and effects of entrepreneurial success
and failure and may lead to a new line of research looking at what
happens after the success and failure of a venture.
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Richard A. Feinberg, Purdue University