Spirit at work: spiritual typologies as theory builders.
Twigg, Nicholas W. ; Parayitam, Satyanarayana
ABSTRACT
This article is an examination of the concept of spirituality with
a focus on the workplace. It examines how the concept has been often
confused and intertwined with specific religious ideas over the years.
It also looks at the current, newfound emphasis on spirit in the work
setting. This article offers a framework for spiritual typologies.
Finally, the paper provides a two-fold definition of spirituality, which
will assist researchers in a variety of disciplines to further the
inquiry into the spiritual dimension of work.
INTRODUCTION
The objectives of this paper are to define types of spirituality,
describe the dimensions of each type, and to suggest which types of
spirituality are acceptable regarding the workplace. Doty and Glick
(1994) cautioned against using typologies as merely classification
systems. Therefore, we attempt to firmly ground spiritual typologies in
theory. Having theory based typologies will enable researchers to
develop research designs that will measure distinct constructs. This
paper begins with a literature review on spirituality, in its
relationship with religion, and then presents three schools of thought
about the construct, Religious, New Age, and Humanistic. The paper
further examines a secular humanistic approach to spirituality and how
such a relationship would be acceptable in advancing the body of
knowledge about spirit in the workplace. Finally, a definition of
spirituality that can be used in scholarly research is proposed and a
typology is offered.
SPIRITUALITY AND RELIGION
One often hears people assert, "I'm not a religious
person, but I am very spiritual." This may mean a greater awareness
that there are forces at work that are beyond a person's experience
or that there is a need to find a personal connection outside of
organized religion ENRfu(Spohn, 1997). In general, people see
spirituality as either a personal affirmation of the divine with a
connectedness to spiritual/humanistic values or an affiliation with and
allegiance to an organized religion ENRfu(Kelly, 1995). In many
cultures, spirituality and religion are considered one and the same.
Traditionally, a spiritual person is a religious person, but this view
disregards the basic humanness of spirituality ENRfu(Elkins, Hedstrom,
Hughes, Leaf, & Saunders, 1988).
Spirituality lives outside of any exclusive domain of any specific
religious orientation ENRfu(Elkins, 1998; ENRfuJung, 1932; Maslow, 1998;
ENRfuPaloutzian, 1997). Literature makes a distinction between
spirituality and religion ENRfu(Bhindi & Duignan, 1997; ENRfuConger,
1994; ENRfuJagers & Smith, 1996; ENRfuKing & Nicol, 1999;
ENRfuLee & Zemke, 1993; ENRfu Frankl, 1975). Even some writers and
thinkers that do not separate religion and spirituality define religion
in two states--the personal and the public. Some examples are:
Fromm's (1967) humanistic and authoritative religions;
ENRfuAllport & Ross' (1967) intrinsic and extrinsic religions,
Maslow's (1970) "big R" and "little r" religions,
Roof 's ENRfu(1979) meaning and belonging dimensions of religion.
Pargament (1997) defines religion as a "... process, a search
for significance in ways related to the sacred." (:32). It is
interesting to note that Pargament (1997) makes no mention of doctrines,
rituals, beliefs that are associated with organized religion. The
internalization of religion concerns itself with beliefs, feelings, and
experiences, while the external dimensions concern themselves with
ritual participation, communalism, and social involvement (Roof, 1979).
Spirituality is not religion. Rather, it is a part of being human.
Religions are man-made and are very important to a person feeling
comfortable in becoming more spiritual, but they are not a prerequisite
for spirituality. Religion is a man-made concept with all the
idiosyncrasies, fallacies, and ego's that goes with things
man-made. Spirituality, however, is a basic part of being human.
Spirituality transcends religion (Banner, 1995).
Recognizing that religion has a spiritual aspect, but that religion
is primarily a "personal set or institutionalized system of
religious beliefs, attitudes, and practices" ENRfu(Mish, 2003)
through which people search to reach an ultimate reality or deity, we
can differentiate between religion and spirituality for study. Table 1
summarizes various schools of thought.
SPIRITUALITY
The discipline of spirituality is relatively young and still in its
infancy. Spirituality means different things to different people and
there is no universally acceptable meaning associated to it. People
often employ a spirituality term depending on the context and purpose.
Spirituality can be described in religious, secular, or metaphysical
contexts. In religious context, one may attempt to describe a connection
with God through a set of rules, dogmas, and strict adherence to tenants
of some central organization. In a secular framework, one may search for
a meaning of experiences (or work) outside of a religious view
(Paloutzian, 1997) or to find fulfillment in lifeENRfu (Frankl, 1975;
King & Nicol, 1999). In metaphysical terms, one could refer to
spirituality as a belief in a force or thing greater than oneself
(Witmer, 1989). In sum, in the long view of history, the concept of
spirituality can be found in all cultures and at any given moment in
time ENRfu(Elkins, 1998; Jagers & Smith, 1996; Fromm, 1967).
To be certain, today, the very nature of spirituality is as complex
as ever. New Age practices, naturalist spirituality, animism, feminist
spirituality, and Twelve Step programs have millions of devoted
followers (Spohn, 1997). Consider that in the last realm of
spirituality, we now not only have Alcoholics Anonymous, but all forms
of addictions, ranging from gambling to food addicts. Additionally,
there are a plethora of televangelists, ranging from traditionalists
like Billy Graham and Oral Roberts to the new, emerging Dallas-based
televangelist/best-selling author/rhythm and blues artist T.D. Jakes.
There are more spiritual guides (Wayne Dyer), channelers (Ramtha), and
self-professed motivation gurus (i.e. Tony Robbins and Steven Covey)
emerging every day. In Asian subcontinent several spiritual gurus
emerged. For example, Adi Sankaracharya, Ramanujacharya, and
Madhwacharya emerged in India as spiritual gurus of three different
types of spiritualism. A disciple of Rama Krishna Paramhamsa, Swami
Vivekananda, visited Chicago and gave spiritual discourse in early part
of this century. These spiritual gurus talk of spiritual divergence.
This spiritual divergence makes it more difficult than ever to speak of
the spirituality dimension as a unified whole construct.
Thus, to differentiate the types of spirituality, we can take all
forms of spirituality and place them in three categories: (1) Religious
or Traditional, (2) New Age or Popular, and (3) Humanistic or
Psychological (Twigg, Wyld, & Brown, 2001). The ultimate goal of
this effort will be to work with this three-fold typology of
spirituality to refine the concept for practical use in today's
workplace through managerial research. This paper extends the concepts
discussed in previous research concerning spiritual typologies (Gibbons,
2000; Twigg, Wyld, & Brown, 2001).
DIMENSIONS OF SPIRITUALITY AND TYPOLOGIES
Spirituality consists of two dimensions, one transcendent of the
physical world and one consisting of connectedness to the physical
world. Both are considered spiritual, in that, in both cases, the
experience goes beyond that which is tangible. This 2-dimensional
distinction on spirituality has been made in various ways in the
literature. While there are many religions with varying methods to get
in touch with another dimension of life, spirituality is the realization
that there is both a transcendent dimension to life and a connectedness
to oneself, as well as others ENRfu(Elkins et al., 1988). Transcendence
is an awareness of something beyond the world, as we know it.
Connectedness is a sense of affiliation with other worldly things. In
the context of the workplace, the first dimension of spirituality has to
do with vision, while the second has to do with working with others.
This two-dimensional categorization of spirituality has also been
expressed in terms of vertical and horizontal (Moberg, 1984). Awareness
of a transcendent force is classified as vertical, (e.g. looking towards
the heavens) and connectedness is a dimension in the horizontal (e.g.
feeling in tune to that which is physically close) ENRfu(King &
Nicol, 1999). According to ENRfuElkins (1998), spirituality can be
described as a multidimensional construct, consisting of many
components, such as, Transcendence, Meaning and Purpose in life,
Idealism, Connectedness, and Altruism ENRfu(Elkins, 1998).
Transcendence
The spiritual person believes that there is a transcendent aspect
to life ENRfu(Elkins et al., 1988). This belief is beyond religious
definitions, but is widely used in Western religions as beliefs in a
Supreme Being. Eastern religions retain the sense of transcendence by
relating to an unseen world. It is in this "other world" that
human beings gain great value in being in harmony with and adjusting to
this 'other worldly' view as the purpose of life. Thus, the
greater an individual believes that life has a meaning and purpose, the
greater the belief in a transcendent aspect of life ENRfu(Guare, 1995).
A spiritual person knows that life involves more than just every
day existence. They have experiential knowledge that there is a meaning
to life, even though they may not know specifically what the specific
meaning is. Life having a meaning also implies that there is a purpose
to life. A spiritual person knows that there is a purpose to their
lives, even if they realize that they are not necessarily to know what
purpose. The greater an individual believes that life has a meaning and
purpose, the greater their belief in a transcendent aspect of life.
There is a human need for transcendence, a sense that humans feel when
they commit themselves to a purpose, which involves something larger
than us. This transcendence dimension includes the meaning of life, the
sacredness of life, a collective consciousness, and idealism
ENRfu(Elkins et al., 1988).
A spiritual person believes in the sanctity of life. All life has
deeply embedded within it sacredness. Life is not divided into sacred
and secular. Rather, all experiences have an element of holiness. This
sacredness often manifests itself with a sense of awe or wonder in areas
not normally considered religious or spiritual ENRfu(Elkins et al.,
1988). Rita Guare (1995) epitomized this concept by relating an anecdote about a high school geometry teacher, about whom she remarked about his
"sense of sacramentality towards geometry" (p. 190).
A spiritual person is idealistic, in that they can see what could
be, not just what is. This idealism is more than Maslow's (1998)
conception of self-actualization. The idealistic spiritual person
recognizes and cherishes the potential of others. The greater an
individual's idealism, the greater will be the belief in a
transcendent aspect of life. A spiritual person has a commitment to a
vision that things can always be better. They do not dwell upon
failures, but rather rejoice in experiences. This idealism is
demonstrated in a capacity to accept people, places, and things exactly
as they are--and also for what they can become.
Connectedness
Spirit has other meanings in our language, such as a sense of
connection to the universe, affiliation with a group, common purpose to
complete a task, or even to a religious concept.
Spirituality is also viewed as the invisible essence that animates
any form, the energy of the universal design and control as it comes to
focus in any living form ENRfu(Banner, 1995). Spirituality is
recognition within ourselves (internal) and our experiences (external)
of a depth beyond the surface. This connectedness is to larger meanings,
larger energy fields, and larger networks of relationships ENRfu(Guare,
1995). The connectedness dimension has a more physical aspect than the
transcendent.
A common theme that evolves is one of a sense of being a part of
and being connected to something larger than oneself. It can manifest
itself in meaningful work that contributes to the larger whole, to a
connection to a group or organization, and to our connection to that
larger whole through spirit ENRfu(Banner, 1995). Many people have the
view that they are separate from the world around them and that they can
manipulate the world to their desires. In today's environment,
however, this self-centered behavior may have run its course
ENRfu(Banner, 1995; ENRfuCovey, Roger, & Merrill, 1994; ENRfuSenge,
1990). Individuals and organizations, committed to a vision beyond their
self-interest, find that they have energy not available when pursuing
narrower goals ENRfu(Senge, 1990). People sharing a common vision will
share information about the best, quickest, and easiest way to meet
organizational goals.
Believing in a greater power and having a sense of humility in the
presence of something that is bigger and unknown is not enough for human
beings to have a spiritual nature. "No man is an island" is
more a statement of the human need to connect not only with other
people, but also with other earthly entities. Thus, the dimension of
connectedness includes having a sense of material values, altruism, and
social justice ENRfu(Elkins et al., 1988).
A spiritual person has a keen sense of material value. While having
a sense of material values, they do not expect material things to gain
them true satisfaction. They understand that physical things cannot
fully satisfy a human being. Emotional and spiritual needs must also be
met. Another aspect of this is the realization that material things are
not necessarily earned; rather they are bestowed upon a person by some
higher power. The material thing is not theirs to have, but theirs to
use wisely in the aid of other human beings ENRfu(Elkins et al., 1988).
A spiritual person is one with a strong sense of social justice and
a connection with the pain and suffering of other living things. Each
human has a commitment to others. They live in the spirit of altruism.
Helping others in need is a true calling ENRfu(Elkins et al., 1988). The
spiritual person can thus rejoice in life and other living things
because they are conscious of the hardships and tribulations of this
life ENRfu(Elkins et al., 1988).
TYPOLOGY
Typologies of spirituality can be presented as a two by two matrix
as seen in Figure 1. When there is little feeling of a sense of
connectedness to worldly things coupled with a low sense of some
transcendent entity only the inborn sense of spirituality is evident.
This phase is called a training phase. A high sense of a transcendent
and little awareness of connectedness is classified as the
religious/traditional phase. Low transcendence and high connectedness is
classified as new age/popular and high transcendence and high
connectedness is classified as humanistic/psychological. These phases
are further explained below.
[FIGURE 1 OMITTED]
Cell I: Training Phase
This cell, called training phase, is characterized by low
connectedness and low transcendence. This phase is represented by young
children or people with little spiritual awareness and little religious
convictions. Many mid-life epiphanies start from this phase. Adults that
have become more aware of the delicate balance of nature and might be
faced with their own mortality may come to feel a void in their life.
They can be attracted back to their religious upbringing and seek to
rejoin their early childhood religious roots. They can be susceptible to
whatever seems to be the predominant new wave of the times.
During the training phase an individual gets some ideas of both
connectedness and transcendence. But the maturity level of individual is
not enough to digest either connectedness or transcendence in their
entirety. Some individuals get confused and prefer to stay in this stage
and never attempt to advance ahead into other stages (cells II, III, or
IV). Often these people are caught up in day-to-day material life such
that little time is left for the realization of either inner self or
outer world. For these individuals life is hijacked by non-essentials.
Cell II: Religious or Traditional Spirituality
This cell is characterized by high transcendence and low
connectedness. After undergoing the training phase, some individual
prefer to advance to transcendence stage. Early definitions of religion
dealt with the nature of man and humanity's relationship to some
transcendent plane. Humankind's attempts to give form and substance
to their basic sense of a transcendent force have spawned various
methods in which to reach this higher plane. Defining the concept of
spirituality has overtones of religion in many people's minds
ENRfu(Jagers & Smith, 1996; Kelly, 1995; Schneiders, 1986; Spohn,
1997). Religion has been alternately defined as: a belief and attitude
ENRfu(James, 1902); a search for meaning in life ENRfu(Frankl, 1975;
King & Nicol, 1999); or a desire to be more in contact with a
transcendent entity ENRfu(Allport, 1968). These definitions of religion
make it clear that religion is not about specific rituals, doctrines,
dogmas, etc. that are associated with religion today. Spirituality as a
construct separate and distinct from these traditional definitions of
religion, began to surface in the scholarly psychological literature
with works such as Jung (1932) and Maslow (1970).
Defining spirituality in a religious context can present a certain
arrogance, often in a deliberate attempt to inject a religious spin to
spirituality. Some writers would place spirituality in the domain of a
certain worldview at the expense of other worldviews. Even acknowledging
that spirituality is a human attribute by stating that "All human
existence has a spiritual aspect ..." one text goes on to infer
that spirituality is definitely a Roman Catholic notion ENRfu(Jones,
Wainwright, & Yarnold, 1986: p. xxvi). In that statement, conceiving
of a specific notion of religious-based spirituality, the writer
acknowledges that spirituality is strictly a Roman Catholic invention,
much to the chagrin of other Christian "sects," but also to
the exclusion of all other religions, including: Eastern faiths, Islam,
Judaism, and Indigenous religions.
Allport (1968) believed that people need to share their
experiences, and they do this through sharing rituals and doctrines.
Thus, measuring a person's active involvement with
institutionalized religious doctrines would be an appropriate measure of
a person's spirituality. The translation of the underlying
construct of a search for connectedness to a transcendent plane to
traditional institutional practices has had the consequence of confusing
the measurement of spirituality. There are many means, devices, rituals,
and dogmas that are part of different religions, but they can be viewed
as symbols of the underlying theory of spirituality. Yet, by placing a
specific religion in front of the word spirituality, we can get many
instances of trying to measure the same thing.
Cell III: New Age or Popular Spirituality
Cell III represents low transcendence and high connectedness. From
the training phase, some individuals prefer to advance to high
connectedness. The individuals subscribe to the philosophy that
connectedness of self to the outer world is more important that the
transcendence. This is called New Age or Popular Spirituality. This is
both comprehensive as well as difficult to scientific study.
Comprehensive because New Age spirituality is a mix of spiritual,
social, and political forces ENRfu(Kelly, 1995); difficult to study
because it refers to a holistic belief, that everything is a connected
process, wherein humanity is one with the universe ENRfu(Kelly, 1995).
Because of inherent difficulty, many academics may be hesitant to study
spirituality, due to what may be loosely called "New Age"
thoughts. New age advocates seem to include and accept any and all
feelings and sentiments at their face values. Past-life and out-of-body
experiences, speaking in foreign tongues, and reincarnation are just
some of the examples of the accepted new age thought ENRfu(Mitroff &
Denton, 1999). Popular spirituality derives its meaning from the fact
that it usually is based in the theories of ordinary people, not
theologians, and that popular spirituality has little reasoned doctrine
or structures. Popular spirituality is based in feeling and sentiments
usually from a few self appointed charismatic gurus. Popular
spirituality is also not associated with any mainstream religions, but
may take some doctrines and practices from mainstream religions
ENRfu(Libby, 1994).
The genesis of new age spirituality lies in the history of
humankind. However, trends emanating from the 1960's fostered many
of these holistic new age spiritualities, such as feminist spirituality
ENRfu(Ellen, 1993; King & Nicol, 1999), naturalist spirituality
ENRfu(Emerson, 1982; Thoreau, 1961; Watts, 1972), and the study of the
occult. Feminist spirituality is a source of divergence from religious
spirituality definitions, where women have found that the traditional
religious definition is perceived as being too exclusionary,
restrictive, oppressive, and patriarchal in nature ENRfu(Ellen, 1993;
King, 1989). Feminist spirituality is sensed as transformational growth
in human development, a holistic, organic, and dynamic quest to seek
fulfillment and liberation ENRfu(King, 1989). An extension of the
occult, as quoted in Kelly (1995), is the nature movement espoused by
Emerson ENRfu(Emerson, 1982). Nature is seen as the sacred place where
the individual can perceive the presence of the divine ENRfu(Emerson,
1982; Thoreau, 1961; Watts, 1972). Henry David Thoreau brought this
movement into America's view with his book Walden Pond ENRfu(Thoreau, 1961). There is a mystical component to some of the new
age spiritualities that is different from, but connected to a more
eastern philosophy of religion than western ENRfu(Watts, 1972). This
mysticism is more on the nature of letting go of control and letting one
become more in tune with metaphysical nature ENRfu(Fromm, 1967). Twelve
step programs make use of the "Let go, Let God" nature
described by Fromm (1967) and ENRfuKelly (1995).
A variety of these spiritualities, ranging from New Age practices
to feminist political writings and Twelve Step programs, are in evidence
today ENRfu(Spohn, 1997). Beazley (1997) has described these popular
spiritualities as "bromidic." Popular spiritualities may be
considered placebo's that offer a false sense of security by some
ENRfu(Beazley, 1997). However, it is not the intention here to make
judgments about the relative merits of these popular or new age
spiritualities.
Cell IV: Humanistic or Psychological Spirituality
This phase represents both higher connectedness as well as high
transcendence. Some individuals prefer to move to this phase from the
training phase because they understand the importance of both
connectedness as well as transcendence. The early scholars on religion
tend to focus on this plane. For example, the early writers on religion
did not differentiate a separate meaning between religion and
spirituality, but they clearly did not intend to support the definition
of religion that has evolved ENRfu(Allport, 1968; ENRfuJames, 1902;
ENRfuJung, 1932; ENRfuWatts, 1972). These early writers make it clear
that they refer to the personal "religious" experience,
distinctly separate from churches and theologies. As such, religion is
seen as a belief and attitude in an unseen spiritual order and a search
for "oneness" with this unseen reality ENRfu(James, 1902), a
search for affiliation with all of reality ENRfu(Allport, 1968), and
obviously not affiliated with organized religious life ENRfu(Jung,
1932).
The humanist psychological writers make it obvious that the term
"religion" must be expanded beyond a God that controls the
universe ENRfu(Fromm, 1967). Religion must thus be differentiated
between a search for meaning to reality; and a formalized system of
doctrine, dogma, and rituals ENRfu(Fromm, 1967). Allport (1968)
operationalized intrinsic and extrinsic religious orientation based on a
human beings need to socialize. Therefore, according to Allport, a
person's spirituality can be measured by a person's need to
affiliate with others (connectedness). Intrinsic religious orientation
is based on a person's need to socialize with others that look
inward to their justification to be closer to the entity that they call
God (transcendence). External religious orientation is divided into a
personal aspect--association with others to share a personal
relationship with the entity that they call God, and a social
aspect--association with a community of others for the sake of social
gathering. A humanistic viewpoint of spirituality sees more of a
relationship between spirituality and intrinsic religious orientation
than between spirituality and an extrinsic religious orientation.
Spirituality is more basic than, prior to, and different from
religion ENRfu(Dewey, 1934; Elkins, et al., 1988; ENRfuHaase, Britt,
Coward, Kline, & Penn, 1992; ENRfuMaslow, 1970). Spiritual values
are native to being human and do not need a supernatural component to
make them real ENRfu(Maslow, 1970; ENRfuColes, 1990; & Moberg,
1984). There is a psychological reality of spirituality that is
constructed by the human mind and heart (Kelly, 1995). Carl Jung (1932)
described religion as that which connects people to their ego and
psychic processes. As such, it is a reflection on the symbols and myths,
which express ingrained archetypes. These archetypes are such a part of
people that they determine a mindset that will reproduce the same ideas
over and over again. A phenomenological viewpoint sees religion as
humankind's search for the meaning of life, rather than a search
for oneself, as it is an essential characteristic of humankind to have a
spiritual consciousness separate from an instinctive consciousness
ENRfu(Frankl, 1975). Thus, religion does not imply an affiliation with
organized religion ENRfu(Jung, 1932).
The psychological aspect of spirituality can be reflected in a more
scientific or secular manner ENRfu(Kelly, 1995) than religious or new
age spirituality. It must be recognized though that purely empirical
work is not necessarily true science. Science does not, and cannot,
operate in a vacuum. Science must address values and goals, along with
the sacred, mystical, ambiguous, unconsciousness, personal, and
subjective, in order to advance knowledge ENRfu(Maslow, 1970). People
can operate on a plane that is above the pettiness and self-involved
actions that are seen in everyday life. One must believe that humankind
is capable of being flexible, creative, and autonomous. One must have a
strong sense of self-efficacy and be willing to see beyond dichotomies.
One must have broad interests, with no shame or regret. Finally, one
must have a childlike acceptance of the world and themselves, understand
human nature as it is, and have the greatest love for humanity that
transcends their personal ego and strives to merge with others, beyond
self-interest. The characteristics previously mentioned could be
measured and studied in an empirical manner, which is beyond the
irrational, albeit real, matters of faith alone ENRfu(Maslow, 1970).
Cell IV makes it clear that spirituality is different from
religion. Spirituality can be distinguished from religion in that
religion concentrates not on faith itself, but on the reaction that
faith arouses in religious consciousness and practice. A definition of
spirituality should reflect differences from religion ENRfu(Paloutzian,
1997). It is not the intent here to invalidate religion; rather it is
recognized that religion has been "... the mother of spiritual
giants, an incubator, and a reservoir of the most vital spiritual
values. " ENRfu(Elkins et al., 1988, p. 16). Table 3 summarizes
some of the most notable writers on the subject areas of spirituality.
A HUMANISTIC DEFINITION OF SPIRITUALITY
Spirituality lacks a rigorous, scientifically developed and tested
construct. Since spirituality seems to contain many sub-constructs
ENRfu(Elkins et al., 1988), a sectional approach is used here. A
definition of spirituality using the two hypothesized dimensions of
spirituality, transcendence and connectedness, is presented here.
Spirituality is defined as:
The degree of awareness of a higher power or life philosophy
manifesting itself in an awareness of a transcendent dimension to
life and an awareness of a connectedness concerning self, others,
and the external environment.
This definition allows for the inclusion of many conceptions of
spirituality. The belief in supernatural ghosts and goblins can be
included, as well as the belief in the Blessed Virgin Mary, the power of
the collective conscious or even a totally secular image. It is strongly
believed that this is a definition of spirituality that can be workable
for management and organizational researchers to operationalize in the
study of many aspects of organizational life including; leadership,
motivation, communication, conflict, negotiations, diversity,
organizational culture, organizational citizenship behavior, altruism,
and ethical decision-making. In this way, the study of the true impact
of spirituality at work can be empirically investigated, freed of the
stigma of religion and religious-bias and refocused on the increasingly
spiritual nature of today's workforce. It is hoped that this
redefinition and clarification will assist management researchers in
their own quest for the proper assessment of spirituality in the
workplace.
SPIRIT AT WORK
There is a movement to make corporate America a friendlier, more
creative environment by tapping into employees' spiritual sides.
The trend toward corporate spirituality seems to be the outgrowth of
spontaneous, personalized efforts by individual managers, departments,
factories and companies, throughout the United States and Canada. While
organized religion often looks outward, depending on rites and
scripture, spirituality looks inward. Its goal is greater personal
awareness of universal values, helping an individual live and work
better and more joyfully ENRfu(Brandt, 1996). Spirituality at work has
been defined as "the recognition that employees have an inner life
that is nourished by meaningful work, which takes place in the context
of community" ENRfu(Ashmos, Duchon, & Laine, 1999, p. 129).
Gibbons (2000) further conceptualizes the definition of spirituality at
work as "A journey toward integration of work and spirituality, for
individuals and organizations, which provides direction, wholeness and
connectedness at work" (p. 4).
Requiring employees to accept a particular religion at work is
illegal, but managers must realize that people, including themselves,
come to the workplace and marketplace with a set of beliefs, values, and
behaviors, based on religious attitudes ENRfu(Brandt, 1996;ENRfu Leigh,
1997). Confounding spirituality with religion makes it much more
difficult to use spiritual knowledge to better relationships in the
workplace, bring more diversity into the workplace, and raise the
standard of work. The difficulty arises, in large part, due to the rich,
varied, diversified, and intense dimensions of religion.
In a rapidly changing world, many people feel that they are not in
control of their lives ENRfu(King & Nicol, 1999), either at home or
at work. Management at work has changed from a traditional plan, direct,
organize, and control paradigm to one of facilitating, coaching,
mentoring, and empowering people to do their own planning, organizing,
and controlling. Organizations have embraced the concept of
restructuring the firm to take advantage of this change in leadership,
reengineering the organizational structure to make it flatter, more
responsive to customer and geographical changes. Team-based projects,
rather than an individualistic-based division of labor, means giving up
control by managers to their employees, who are being given more
responsibilities through empowerment ENRfu(Kirkman & Rosen, 1999).
Empowerment means trust on the part of management and labor alike.
For managers to gain trust, they must look out for the health and well
being of employees in ways not emphasized before. Allowing employees to
plan, direct, organize, and control the everyday actions leaves the
manager to look at the horizon and attempt to facilitate, train, and
enable the employees on a global, not individual level. The manager must
be aware of impending changes in the workplace, in order to take
advantage of changes in technological, political, and cultural arenas.
Managers and employees must take on a spiritual outlook, one that is
above petty self-centered interests and based more in whole-centered
visionary, mission related interests, so that all can benefit from the
synergy that comes from a well run team (Banner, 1995; Zaleznik, 1989).
A leader of today must go beyond the roles of managers and try to touch
the souls of others, which Bennis (1994) labeled as transformative
power. In the end, the most important thing that a leader must do is to
define a transformative vision ENRfu(De Pree, 1988). Maslow (1970)
proposed a new style of enlightened management, intertwining supervision
and leadership that proposed defining religion (spirituality) in terms
of concern with the problems of humans, ethics, and with the future of
humankind. In doing so, an enlightened manager brings with him or her a
philosophy of spirituality to the workplace. The more a workplace
becomes involved with issues of vision, ethics, values, and culture, the
more spiritual it becomes (Maslow, 1998). In a spiritual workplace,
there is less hierarchal relationships between management and labor.
Workers are empowered and diversity is sought out in a spiritual
workplace.
One can question the usefulness of spirituality typology in
organizational settings. As leaders in organizations are interested in
getting maximum output for the organization through organized and
committed leadership, it is important for the managers to focus on the
potential of every individual employee. Spirituality helps in
understanding the inner life for employees that can be nourished by
meaningful work and integrating the work with spirit. Taking the clue
from typology, managers need to start with training phase where the
connectedness and transcendence are low and gradually take them to
psychological transmission phase where the connectedness and
transcendence are high. In organizational settings, leaders encourage
every employee to follow chosen spiritual path while honoring the path
of others and provide practical wisdom and compassion to inspire them in
every walk of life. This will in turn increase productivity as well as
employee satisfaction in organizational settings.
Incorporating diversity into the workplace is difficult when there
are so many different religious views and philosophies on how to live
one's life. However, spirituality rises above religion.
Spirituality is a basic human dimension that can be learned, understood,
and incorporated into the workplace. Individuals and organizations
committed to a vision beyond their self-interest find that they have
energy not available when pursuing narrower goals ENRfu(Senge, 1990).
The positive consequences of a spiritual workplace include a greater
appreciation for diversity, a decrease in conflict, and an increase in
respect and reverence to others ENRfu(Leigh, 1997). Indeed, it has been
suggested that spirituality may be the way to give meaning and purpose
to people in the workplace, without having to deal with the diversity or
legal issues that may arise with the use of religious rites and
doctrines ENRfu(Conger, 1994).
CONCLUSIONS
After explaining different schools of thought on religion and
spirituality, this paper provides a rationale for making distinction
between spirituality and religion. We posit that spirituality is a
separate and distinctive construct from Religion. We also provide a
comprehensive definition of spirituality defining it in a totally
non-religious way. Known as humanistic spirituality, the construct has a
lot of common ground with other well-researched constructs such as,
transformational leadership (Bass, 1985), organizational citizenship
behaviors (Organ, 1988), and emotional intelligence (Goleman, 1995).
The typology of spirituality discussed in this paper provides a
rationale for understanding the importance of spirituality in work and
organizational settings. Though in business management, religion does
not have a big role to play, spirituality has a major role. Using both
transcendence and connectedness dimensions, the typology of spirituality
helps managers understanding the stages through which employees go
through in the process of development. This enables managers to see what
employees could be rather than what they are. This spiritual idealism is
enables managers to accept people, places, and things exactly as they
are--and also for what they can become. Based on this typology, future
research should address the development of unique measure of
spirituality and see how this is linked to both individual and
organizational performance.
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Table 1: Different Schools of Thought on Religion and Spirituality
School of Scholar Comments
thought
Religion Allport, 1968 Traditional religious
Equals Beazley, 1997 spiritualities are, in
Spirituality James, 1902/1961 this sense, considered
Schneiders, 1986 those that follow a scripted
ritual, doctrine, or dogma,
Religion Banner, 1995 determined by clergy,
Differs from Bhindi & Duignan, 1997 denominational adminis-
Spirituality Conger, 1994 trators, and theologians
Dewey, 1934 and the formal institutions
Elkins, et al., 1988 of which they a part. This
Ellen, 1993 follows the definition of
Frankl, 1975 religious tradition defined
Gibbons, 2000 by Libby (1994) as "an
Jagers & Smith, 1996 official, formal tradition
Jung, 1932 with a systematic structure
Kelly, 1995 of beliefs and practices
King, 1989 nurtured by an elite corps
King & Nicol, 1999 of religious professionals"
Lee & Zemke, 1993 (p.21).Some traditional
Leigh, 1997 religious definitions are
Maslow, 1970 presented below.
Paloutzian, 1997
Christian spirituality is
Religious or James, 1902/1961 the lived experience of
Traditional Allport, 1968 Christian belief in both
Spirituality Schneiders, 1986 its general and more
Beazley, 1997 specialized forms ENRfu
Ellison, 1983 (Spohn, 1997: 111).... It
Morgan, 1999 is possible to distinguish
spirituality from doctrine
New Age or Nature: R.W. Emerson, in that it concentrates not
Popular Thoreau, 1961; on faith itself, but on the
Spirituality Watts, 1972. reaction, that faith
arouses in religious
Feminist: Ellen, 1993; consciousness and practice.
King, 1989 It can likewise be dis-
tinguished from Christian
12 Step: Kelly, 1995 ethics in that it treats
not all human actions in
Humanistic Jung, 1932 their relation to God, but
or Psycholo- Dewey, 1934 those acts in which the
gical Spi- Maslow, 1970 relation to God is
rituality Elkins, et al., 1988 immediate and explicit.
Conger, 1994 (McGinn, Meyendorff, and
Banner, 1995 Leclercq, 1985: xv-xvi).
Guare, 1995
Kelly, 1995 A Christian view of the
Bhindi & Duignan, 1997 consequences of spiritua-
Paloutzian, 1997 lity is contained in the
Lee & Zemke, 1993 Bible as the fruits of the
King & Nicol, 1999 Spirit (Galatians 5:22-23):
Leigh, 1997 love, joy, peace, long
Gibbons, 2000 suffering, gentleness,
goodness, faith, meekness,
and temperance (Ellison,
1983).
"Christian spirituality is
the lived experience of
Christian belief in both
its general and more
specialized forms" (Spohn,
1997:111).
"Spirituality is a reli-
gious self-transcendence
that provides that provides
integrity and meaning to
life by situating the
person within the horizon
of ultimacy" (Schneiders,
1986:253).
"The affirmation of life in
a relationship with God,
self, community, and
environment that nurtures
and celebrates wholeness."
(Ellison, 1983:331).
italics added for emphasis