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  • 标题:Determination of economic indicators in the context of corporate sustainability performance.
  • 作者:Docekalova, Marie Pavlakova ; Kocmanova, Alena ; Kolenak, Jiri
  • 期刊名称:Business: Theory and Practice
  • 印刷版ISSN:1648-0627
  • 出版年度:2015
  • 期号:March
  • 语种:English
  • 出版社:Vilnius Gediminas Technical University
  • 摘要:Corporate economic performance indicators are going to remain one of the main interests of owners and investors. However, together with the information about corporate governance, the environmental and social factors, it creates a complex picture of any company and it has its significance for other key shareholders, it brings transparency and sustainability into business (Kocmanova et al. 2011). The goal of this article is to define the most significant economic indicators of corporate performance influencing the corporate sustainability. Corporations are attempting to reach long-term benefits by implementing sustainability related activities into the very core of corporate strategy (Chabowski et al. 2011; Cruz et al. 2006). In general it can be concluded that corporations implement these sustainability techniques because they either feel obliged to do so, they want to do so or they are forced to do so (Van Marrewijk 2003).
  • 关键词:Corporate governance;Corporate sustainability;Economic indicators;Sustainable development

Determination of economic indicators in the context of corporate sustainability performance.


Docekalova, Marie Pavlakova ; Kocmanova, Alena ; Kolenak, Jiri 等


Introduction

Corporate economic performance indicators are going to remain one of the main interests of owners and investors. However, together with the information about corporate governance, the environmental and social factors, it creates a complex picture of any company and it has its significance for other key shareholders, it brings transparency and sustainability into business (Kocmanova et al. 2011). The goal of this article is to define the most significant economic indicators of corporate performance influencing the corporate sustainability. Corporations are attempting to reach long-term benefits by implementing sustainability related activities into the very core of corporate strategy (Chabowski et al. 2011; Cruz et al. 2006). In general it can be concluded that corporations implement these sustainability techniques because they either feel obliged to do so, they want to do so or they are forced to do so (Van Marrewijk 2003).

1. Theoretical approach to corporate sustainability performance

The need for alternative performance measurement systems which would take the corporate influence on interest groups into account has increased in the time of crisis. According to Kruse and Lundbergh (2010) one of the reasons why corporations should consider their environmental and social performance as well is the fact that investors generally invest less money into corporations that do not follow this trend because they consider the level of risk higher. Based on the definition of sustainability performance published in the Report of the World Commission on Environment and Development (1987) established by the UN, corporate sustainability performance (CSP) is defined as corporate strategy which uses the best business techniques to fulfill and balance the needs of both the current and the future stakeholders. This presents a complex task of providing competitive product in a short-term period and at the same protecting, maintaining and developing human and natural resources necessary for the future. CSP therefore measures the extent to which a corporation implements economic, environmental, social and corporate governance factors into its activities and to what extent it considers the impact of its activities on its surroundings. (Artiach et al. 2010; Labuschagne et al. 2005). CSP involves the triple-bottomline concept which suggests balance of three aspects--environmental, social and economic--to reach sustainability in organizations (Elkington 1998).

The connection of economic and sustainability performance is a subject of many theoretical and empirical studies. Kirchhoff (2000), Feddersen and Gilligan (2001), Fisman et al. (2008) state that economic benefits are reached by companies with high level of CSP by using brands and advertisements informing about the sustainability of their products. This way they support product differentiation. Turban and Greening (1997) show that high level of CSP allows companies to hire more innovative and motivated employees which is again reflected in the economic results. On the other hand there is the neoclassical approach stating that companies have only one social responsibility and that is increasing their profit (Milton Friedman). According to this approach CSP decreases economic performance because activities increasing CSP are costly (Friedman 1962; Alexander, Buchholz 1978; Becchetti et al. 2005). Investing into CSP means higher costs of improving conditions for the employees, donations, costs of supporting the community, introducing ecological processes and also opportunity costs of giving up socially irresponsible investments. From this point of view, investing into CSP goes against the interests of investors because re-allocation of investors' resources of the particular company onto other stakeholders takes place (Aupperle et al. 1985; McGuire et al. 1988; Barnett 2007). Ullmann (1985) states there is no direct connection between CSP and economic performance. According to Ullmann the reason is the existence of many variables which influence both types of performance and that is why this connection should not exist.

It is important for companies to set measurable and relevant goals of sustainable development and suitable metrics. Moreover, integrated reporting of financial and non-financial information is needed (Hrebicek et al. 2011a, 2011b, 2011c; Docekalova 2012). CSP indicators should reflect the reality of the company and its critical success factors as well as company values and culture. This is why their development should not be limited only to borrowing already existing methods and norms. However, internationally acclaimed norms can be a certain lead when creating company's own suitable indicators. One of the examples of these international norms and standards is: Global Reporting Initiative, ISO 14031 Environmental management--Environmental Performance Evaluation--Guidelines, United Nations Global Compact, World Business Council for Sustainable Development Eco-efficiency Metrics, United Nations Conference on Trade and Development Guidance on Corporate Responsibility Indicators in Annual Reports, Society of Investment Professionals in Germany Key Performance Indicators (KPIs) for Extra-/Non-Financial Reporting etc. (overview of methodologies can be found in Singh et al. (2009, 2012)).

2. Materials and methods

As the above mentioned suggests, CSP is a multidimensional concept and the research methods have to take this into account. Defining the economic indicators was realized in the following subsequent steps: first step meant creating a set of economic indicators by analyzing the approach of international organizations Global Reporting Initiative and International Federation of Accountants. Then, the relevancy of these indicators was verified by a questionnaire survey. The aim of the third step was reducing the number of indicators which was realized by removing duplicity information by correlation analysis and also by factor analysis so that the loss of original indicators information was minimal. The fourth step meant assigning weights to the key indicators because different indicators have different levels of importance in different companies. The impact on the total performance of each company also varies and assigning the weights approximates reality. The weights were set by point method as statistical testing of expert methods has shown that it does not cause any statistically relevant differences in the weights value results. As the last step aggregation methods were applied to combine key indicators into one aggregate indicator measuring economic performance and the benchmark was set.

2.1. Indicators reduction methods

To reduce dimensionality the correlation and factor analyses were applied. The purpose of the correlation analysis is disclosing multicollinearity of the key indicators and removing the redundant key indicators from the model. High values of pair correlation coefficients, i.e. [absolute value of r] > 0.8 suggest multicollinearity. To detect multicollinearity the variance inflation factor was also used (Variance Inflation Factor, VIF), which is easily detected from an inversion matrix of the correlation matrix. VIF are diagonal elements of such an inversion matrix (Clark 2004). The indicator with higher VIF value was removed from the model. Factor analysis is based on a simple idea to describe the behavior of a set of variables by using a smaller number of new variables--factors --and via theses come to conclusions about the mutual dependence of the original variables.

The factor model analysis is as follows:

[MATHEMATICAL EXPRESSION NOT REPRODUCIBLE IN ASCII], (1)

where:

[x.sub.i] (i = 1, ..., Q) is the original set of variables (variables are standardized, i.e. zero mean value and unit distribution),

[[alpha].sub.i1]; [[alpha].sub.i2], ..., [[alpha].sub.im] are factor loadings (1),

[F.sub.1], [F.sub.2], ..., [F.sub.m] is m non-correlated standardized factors,

[e.sub.i] is specific (unique, error, residual) part of the variable [x.sub.i]. (OECD 2008; Skaloudova 2010).

There are various methods of carrying out the factor analysis, e.g. principal component analysis, principal-axis method, alpha method, image factoring etc. Before the computation it is useful to decide whether the factor analysis is worth carrying out, i.e. the correlations of the variables are possible to explain by factors. Kaiser-Meyer-Olkin statistics (KMO statistics) is used for this as well as Barlett's test of sphericity. KMO is based on comparing the values of pair and partial correlation coefficients and reaches the values between 0 and 1. KMO statistics values are possible to interpret as follows: 0.90-1.00 using factor analysis is excellent, 0.80-0.89 very good, 0.70-0.79 medium level of usefulness, 0.60-0.69 average, 0.50-0.59 poor and 0.00-0.49 not acceptable. Bartlett's test of sphericity tests zero hypothesis that the correlation matrix of the variables is unit-based, i.e. correlation coefficients of the variables equal zero and therefore the condition of mutual dependence of variables is not met which prevents applying the factor analysis (Skaloudova 2010).

An important decision has to be made when applying factor analysis and that is the number of factors. This step significantly influences the solution and interpretation of factor analysis results. To set the number of factors the so called Kaiser criterion is used. According to this rule only the factors that have eigenvalues greater than one are retained. The number of factors can also be defined from graphic presentation of eigenvalues of individual factors by using a scree plot. The borderline marking the suitable number of factors lies where the numerical drop between two factors is the most significant. The number of factors can also be set heuristically.

Hendl (2009) states that factor analysis has three aims:

1. to analyze correlations of a number of variables by combining the variables so that the variables in one cluster strongly correlate and at the same time the variables in different clusters do not correlate; this means the set is characteristic for the particular factor variable,

2. to interpret the factors according to what variables are included in the particular cluster,

3. to summarize the variability of the variables by only a few factors.

Inner reliability of suggested indicators was then checked by applying Cronbach's alpha. Inner reliability means that indicators measuring the same phenomenon should have positive mutual correlations. For this purpose the Cronbach's alpha or reliability coefficient or consistency coefficient is applied. Cronbach's alpha reaches the values of 0 to 1. Cronbach's alpha is computed by the following formula:

[alpha] = [[K x C]/V]/[1 - (K - 1)(C/V)], (2)

where:

C is the average inter-item covariance among the variables,

V is the average variance of all the variables.

For standardized Cronbach's alpha the formula is:

[alpha] = [K x R]/[1 - (K - 1)(R)], (3)

where:

R is the average of all the correlation coefficients of the variables.

2.2. Sample definition

The research is focused on companies of the group 27.1 Manufacture of electric motors, generators, transformers and electricity distribution and control apparatus according to CZ-NACE and also on companies with more than 250 employees. This group of economic activities is divided into two subgroups 27.11 Manufacture of electric motors, generators and transformers a 27.12 Manufacture of electricity distribution and control apparatus. The basic set consists of 32 companies. 65.2% of the addressed companies are majority-owned by international subjects. Before the questionnaire survey itself it was known from the basic set that majority of the companies had the form of Ltd. 82.6% of questionnaires were filled in by Ltd companies and 17.4% by stock companies, see Table 1. There was one cooperative in the basic set as well, but this company did not take part in the survey. One of the definition criterion of the basic set was number of employees. The survey is only focused on companies with more than 250 employees. The variable of number of employees has been re-coded into five intervals and Table 1 shows the value frequency of each interval. Majority of companies fall between 250-750 employees. Two companies of the interval above 2251 employees stated these numbers of employees: 3200 and 7500.

3.Results and discussion

3.1. Defining key indicators of corporate economic performance

The basic set of economic performance indicators was defined on the basis of synthesis of knowledge gained in the pre-research stage (results published in Kocmanova and Docekalova (2012)) and approaches of Global Reporting Initiative and International Federation of Accountants.

Resources consumption is described by indicator EN1--Costs. Indicator EN2--Investments is focused on the investment-effectiveness. Indicator EN3--Economic results measures how successfully the resources were transformed and valorized. Effectiveness of using property and financial resources is described by EN4. Cooperation with suppliers is an important factor for all companies of manufacturing industry and that is why indicator EN5--Supplier reliability has been included in the basic set of indicators. Indicator EN6--Penalties describes the financial impact of irresponsible behavior of a company. Also indicator EN7--R&D expenses has been included in the economic indicators. See Appendix Table A-1 for the list of indicators. These indicators were then presented through questionnaire survey to top-managers of corporations described in Table 1.

3.2. Number of indicators reduction

The questionnaire survey was based on evaluating the significance of the indicators, i.e. how much the factors of these indicators support the corporate sustainability performance. Rating method has been used. Experts expressed their opinions on the basis of a predetermined scale <0; 10>.

The first step of data processing was a quality check carried out in order to find out whether there were erroneous, missing or distant values in the data. The following statistic measures were computed in order to get the basic knowledge of key indicators:

--Measures of central tendency (arithmetic mean and median),

--Measures of variability (range R, standard deviation s and variation coefficient Vx),

--Measures of shape (skewness skew and kurtosis kurt).

These characteristics of key economic indicators are in Appendix Table A-2. Evaluating the significance of Economic result shows the lowest variability (Vx = 83.9% and s = 0.8) of all the indicators which were presented in the survey. The respondents agreed on the key significance of this indicator and its impact on success and performance of a corporation ([bar.x] = 9.4 and [??] = 10.0). The highest variation coefficient of the economic performance indicators is detected in ROCE and this indicator is evaluated as the least significant ([bar.x] = 2.0 and [??] = 1.0). ROI has symmetrical distribution. Investments are the most asymmetrical indicator (skew = -1.6), this indicator also has the highest coefficient of kurtosis (kurt = 3.4).

The basic set of key economic indicators included twenty five indicators. Key indicators that correlate the most (r > 0.79) are listed in Table 2. Besides that Economic result and Revenue correlate highly positively (r = 0.789) as well as Economic result with Total costs (r = 0.774). After evaluating the values of pair correlation coefficients and VIF values it was decided that Total costs, Revenue, ROE, Receivables turnover ratio and Stock turnover would not enter into further stages of constructing the aggregated indicator.

The next step of reducing the number of indicators was factor analysis. To extract factors the principal component analysis was selected. This method organizes the non-correlated factors (components) according to their variance so that the first factor has the highest variance and the last one the lowest one. The principal component analysis exists individually as well; factor analysis can be considered as its extension.

Number of factors is defined by Kaiser criterion. Kaiser-Meyer-Olkin statistics of anti-image matrix for individual key indicators has not sufficiently high value in these indicators: Operational costs (KMO = 0.468), Investments (KMO = 0.337), Economic result (KMO = 0.394), Economic value added (KMO = 0.344), Added value (KMO = 0.450), Asset turnover (KMO = 0.384), Liability turnover (KMO = 0.461), Debt (KMO = 0.424), Supplier reliability (KMO = 0.471) and Research and development expenses (KMO = 0.400). After removing these economic indicators KMO statistics increased from 0.502 to 0.699 and at this value it is meaningful to apply factor analysis. This is confirmed by Bartlett's test, because based on its result the zero hypothesis that variables do not depend on each other can be rejected, see Table 3.

Table 4 which shows the communalities makes it obvious that factors explain the variability of Personal costs the best (87.0%) and only by 49.6% in case of Turnover.

Ten extracted components explain the total variance of the original variables and the first three with eigenvalue higher than 1 explain 71.77% of total variance, see Table 5.

Scree plot shows all the extracted components with their eigenvalues. The graph clearly shows the turn between the first and the second component. It would therefore be sufficient to consider only one component. According to the Kaiser criterion three components should be selected--this approach is also more convenient considering the total explained variance, see Appendix Figure A-1.

In Table 6 showing the factor matrix the factor weights lower than 0.3 are neglected. The key indicators selection is based on their component correlation and only the ones with the factor weight higher than 0.7 which can be considered sufficiently high, are included in the aggregate indicator.

Two key indicators Cash Flow and ROA (Return on assets) are included in the aggregate indicator and are combined into one component. Reliability of this solution was verified by Cronbach's alpha ([alpha]), which approximates the recommended limit of 0.7, see Table 7.

3.3. Key indicators aggregation

Weights ([v.sub.i]) are computed by point method according to this formula:

[v.sub.i] = [b.sub.i]/[[summation].sup.k.sub.i=1][b.sub.i], (4)

where: [b.sub.i] is an average number of points assigned by the respondents to i KPI. For each aggregate indicator it is necessary to compute normalized weights so that:

[k.summation over (i=1)][v.sub.i] = 1, for i = 1, 2, ..., k. (5)

The computed weights suggest that Cash Flow (v = 70.8%) is much more significant than ROA (v = 29.2%).

There are three methods of aggregating indicators. Additive method of aggregation is a linear method based on the summary of weighted and normalized sub-indicators. An important condition when using the linear additive aggregation is preference independence of individual sub-indicators. (OECD 2008) The problem of indicators compensation can be solved by the multi-criteria aggregation method which does not allow sub-indicators compensation at all (Munda, Nardo 2005, 2009). A compromise between fully compensational and non-compensational approach to the aggregate indicator construction is offered by the geometry aggregation method which defines the aggregate indicator as a product of individual sub-indicators raised to a higher power by the particular weight value. To create the aggregate indicator measuring economic performance the geometrical aggregation method was selected. The key indicators have to be transformed to the same units--%. Cash flow is related to added value.

[FIGURE 1 OMITTED]

Aggregate indicator measuring economic performance is described as follows:

EI = [x.sup.0,708.sub.1] x [x.sup.0,292.sub.2], (6)

where:

[x.sub.1]--Cash flow/added value;

[x.sub.2]--EBIT/assets.

Benchmark value is established by two ways:

1. From the best values in the group of companies 27.1 NACE;

2. From the average values in the group of companies 27.1 NACE.

In 2012 the values (2) are as follows:

--Cash flow/[Added value.sub.average] = 27.73%; Cash flow/ [Added value.sub.best] = 39.04%.

--[ROA.sub.average] = 11.46%; [ROA.sub.best] = 43.84%.

--[benchmark.sub.2012]:[EI.sub.average] = 21.42%; [EI.sub.best] = 40.39%. Graphic depiction of the computed aggregate indicator is presented using the example of four companies, see Figure 1.

Conclusions

The aim of this article was to define economic indicators which influence corporate sustainability performance the most. To meet this aim an expert evaluation with a subsequent statistic evaluation was used. By applying statistic methods (correlation and factor analyses) it was found out that the original set of 25 key indicators can be substituted by only two--Cash flow a ROA. These indicators are therefore the top key ones for corporate sustainability from the point of view of the top-management. It is important to emphasize that it cannot be said about any of the indicator sets that it is optimal as the development and application of indicators should be a dynamic process which supports decision making and company management more than the goal itself. Searching for the balanced set of indicators is a complex process. Provided it is allowed for the indicator set development process to take long time, it can reduce its dynamics and reliability. Once a small, good and balanced set of simple indicators is created, the real effort should be made creating the evaluation process, providing the indicators are a base of a constructive dialogue among the organizational levels and mainly coming up with a way to improve the values of these indicators.

Caption: Fig. 1. Graphic depiction of economic aggregate indicator and benchmarks (source: own processing)

doi: 10.3846/btp.2015.450

APPENDIX

[FIGURE A-1 OMITTED]

Caption: Fig A-1. Scree plot (source: own processing)
Table A-1. Basic set of economic indicators
(source: own calculation)

Indicator                         Key indicator

EN1--Costs              Total costs

                        Personal costs

                        Operational costs

EN2--Investments        Investments

                        ROI

EN3--Economic results   Economic result

                        Revenue

                        ROE

                        Economic value added

                        Added value

                        Turnover

                        Cash flow

                        Market share

EN4--Asset &            ROS
financial resources
utilization             ROA

                        ROCE

                        Liquidity

                        Assets turnover ratio

                        Stock turnover ratio

                        Liability turnover ratio

                        Receivables turnover ratio

                        Debt

EN5--Suppliers          Supplier reliability
reliability

EN6--Penalties          Monetary penalty value

EN7--Research and       Research and development expenses
development expenses

Table A-2. Descriptive characteristics of indicators
(source: own calculation)

Indicator                            R     Min.   Max.

Economic result                     3.0    7.0    10.0
Revenue                             3.0    7.0    10.0
Expenses                            6.0    4.0    10.0
Turnover                            5.0    5.0    10.0
EVA                                 9.0    0.0    9.0
ROE                                 9.0    0.0    9.0
ROA                                 10.0   0.0    10.0
ROCE                                9.0    0.0    9.0
ROI                                 9.0    1.0    10.0
ROS                                 10.0   0.0    10.0
Liquidity                           10.0   0.0    10.0
Investments                         6.0    4.0    10.0
Assets turnover                     10.0   0.0    10.0
Stock turnover                      10.0   0.0    10.0
Claim turnover                      9.0    1.0    10.0
Liability turnover                  8.0    1.0    9.0
Debt                                10.0   0.0    10.0
Added value                         10.0   0.0    10.0
Personal expenses                   6.0    4.0    10.0
Operation expenses                  6.0    4.0    10.0
Cash Flow                           6.0    4.0    10.0
Research and development expenses   10.0   0.0    10.0
Monetary penalty value              8.0    0.0    8.0
Market share                        10.0   0.0    10.0
Supplier reliability                7.0    3.0    10.0

Indicator                           [bar.x]   [??]    s

Economic result                       9.4     10.0   0.8
Revenue                               9.1     10.0   1.1
Expenses                              8.8     10.0   1.7
Turnover                              8.3     9.0    1.5
EVA                                   3.0     3.0    2.9
ROE                                   3.4     3.0    3.0
ROA                                   3.1     3.0    3.0
ROCE                                  2.0     1.0    2.5
ROI                                   5.8     5.0    2.8
ROS                                   3.7     3.0    3.3
Liquidity                             6.3     7.0    2.2
Investments                           8.6     9.0    1.5
Assets turnover                       3.8     4.0    2.8
Stock turnover                        6.1     6.0    3.0
Claim turnover                        6.2     6.0    2.2
Liability turnover                    5.9     6.0    2.1
Debt                                  5.3     6.0    3.7
Added value                           7.2     8.0    2.4
Personal expenses                     8.4     9.0    1.5
Operation expenses                    8.5     9.0    1.7
Cash Flow                             7.5     8.0    1.9
Research and development expenses     7.2     8.0    2.7
Monetary penalty value                3.1     2.0    3.0
Market share                          7.0     8.0    2.9
Supplier reliability                  6.3     6.0    2.2

Indicator                           Vx (%)   skew   kurt

Economic result                      8.9     -1.5   1.9
Revenue                              12.5    -0.9   -0.8
Expenses                             19.5    -1.6   2.0
Turnover                             18.3    -0.9   0.1
EVA                                  99.6    0.7    -0.3
ROE                                  87.9    0.6    -0.7
ROA                                  95.5    0.7    -0.3
ROCE                                121.2    1.2    1.2
ROI                                  47.9    0.0    -1.0
ROS                                  89.1    0.7    -0.8
Liquidity                            35.6    -0.9   1.4
Investments                          17.1    -1.6   3.4
Assets turnover                      72.1    0.4    -0.2
Stock turnover                       50.0    -0.3   -0.5
Claim turnover                       35.8    -0.3   -0.3
Liability turnover                   36.1    -0.2   -0.4
Debt                                 69.0    -0.3   -1.4
Added value                          32.9    -1.5   2.9
Personal expenses                    17.8    -1.3   2.1
Operation expenses                   20.1    -1.3   1.1
Cash Flow                            25.5    -0.6   -0.6
Research and development expenses    38.2    -1.0   0.4
Monetary penalty value               95.7    0.3    -1.4
Market share                         41.8    -1.0   0.1
Supplier reliability                 35.3    -0.1   -1.4


Acknowledgements

This paper is supported by The Czech Science Foundation. Name of the Project: Measuring Corporate Sustainability in Selected Sectors. Reg. No. 14-23079S.

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(1) Factor loadings are between -1 and +1 and can be interpreted as correlation coefficients between the variables and factors.

(2) According to Database Amadeus, Bureau van Dijk

Marie PAVLAKOVA DOCEKALOVA [1], Alena KOCMANOVA [2], Jiri KOLENAK [3]

[1,2] Department of Economics, Faculty of Business and Management, Brno University of Technology Kolejnt 2906/4, 612 00, Brno, Czech Republic [3] Newton College, Politickych vezhu 10, 110 00, Praha, Czech Republic

E-mails: [1] docekalova@bm.vutbr.cz (corresponding author); [2] kocmanova@bm.vutbr.cz; [3] jiri.kolenak@newtoncollege.cz

Received 13 March 2014; accepted 14 January 2015

Marie PAVLAKOVA DOCEKALOVA. Doctoral candidate at Brno University of Technology, Faculty of Business and Management, Department of Economics. Research interests: environmental, social and economic corporate performance, sustainable corporate performance, Corporate Governance.

Alena KOCMANOVA. Associate professor at Brno University of Technology, Faculty of Business and Management, Department of Economics. Research interests: corporate sustainability, environmental, social and economic corporate performance.

Jiri KOLENAK. Vice-rector of Newton College in Brno. Research interests: personal growth of managers with connection to sustainable corporate performance.
Table 1. Basic information on companies taking
part in questionnaire survey (source: own
calculation)

Criteria                      N     %

Majority Owner

Domestic subject              8    34.8
International subject         15   65.2
Legal form
Stock company                 4    17.4
Ltd                           19   82.6

Number of employees in 2012

250-750                       13   56.5
751-1250                      4    17.4
1251-1750                     2    8.7
1751-2250                     2    8.7
More than 2251                2    8.7

Table 2. Correlation analysis
(source: own calculation)

KPI                  r

Expenses             0.845
Revenue
ROA                  0.897
ROE
Liability turnover   0.948
Claim turnover
Claim turnover       0.796
Stock turnover
Liability turnover   0.792
Stock turnover

Table 3. KMO statistics and Bartlett's
sphericity test (source: own calculation)

Kaiser-Meyer-Olkin statistics    0.699
Bartlett's     Approx chi-sq.   106.734
  sphericity   df                 45
  test         Sig.              0.000

Table 4. Communalities of economic KPIs (source: own
calculation)

KPI                      Initial   After extraction

Personal costs            1.000         0.870
ROI                       1.000         0.834
ROE                       1.000         0.808
Turnover                  1.000         0.496
Cash Flow                 1.000         0.785
Market share              1.000         0.803
ROA                       1.000         0.806
ROCE                      1.000         0.504
Liquidity                 1.000         0.502
Monetary penalty value    1.000         0.770

Table 5. Numbers and percentage of explained distribution
(source: own calculation)

Component   Number   % of explained   Cumulated %
                        variance

1           4.472        44.720         44.720
2           1.541        15.408         60.128
3           1.165        11.646         71.773
4           0.989        9.889          81.663
5           0.578        5.779          87.442
6           0.458        4.585          92.027
7           0.308        3.078          95.104
8           0.217        2.166          97.270
9           0.163        1.625          98.896
10          0.110        1.104          100.000

Table 6. Factor solutions matrix (source: own calculation)

KPI                           Component

                           1       2        3

Personal costs           0.689   0.601
ROI                      0.675   -0.599
ROE                      0.693   -0.568
Turnover                 0.656
Cash Flow                0.821            -0.323
Market share             0.553            -0.701
ROA                      0.711            0.504
ROCE                     0.689
Liquidity                0.676
Monetary penalty value   0.462   0.627    0.405

Table 7. Reduced set of economic KPIs

(source: own calculation)

Economic Performance

Cash Flow

ROA

A = 0.651
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