Principles of a new methodology for industrial workplaces design.
Bures, Marek
1. INTRODUCTION
The main goal is creation of universally valid methodology for
digital ergonomic design and evaluation of workplaces in industrial
companies namely in big as well as middle sized and small companies. As
the title suggests the methodology is divided into two parts. It is
either the part for design of a completely new workplace which
didn't exist before or evaluation of a workplace which already
exists. Though the both parts are similar and uses the same information,
the algorithm progression is different in individual parts. This
methodology has three fundamental parts, which are:
* Algorithm
* Knowledge rule base
* Software support
This issue is according to my opinion very actual. There are so few
real ergonomic experts in praxis. Unlike some other European Union
countries, where there are special study programs or directly accredited
representatives, where student get Eur. Erg. degree after completing the
course, in the Czech Republic this does not exist. There is no problem
to use proper literature for ergonomic evaluation of workplaces but this
is in many times quite difficult according to considerable expertness of
the text and huge amount of information.
2. STATE OF THE ART
Several authors (Chundela, 1993; Kral, 2002; Matousek &
Zastavka, 1977; REFA, 1991; Hlavenka, 1995) have already tried in past
years to describe from different points of view the methodology how to
progress during the workplace design. Some of these authors stick rather
to technical and constructional approach, some use the rationalization
point of view and some use the classical ergonomic approach. These
methodologies are hence always marked with certain amount of
subjectivity and miss the holistic approach. Also none of these
methodologies contain all of the crutial aspects that must be respected.
Further more we can use huge amount of analyses, which solve
individual workplace aspects. The planer has simple checklists in these
days at disposal as well as complex analyses like RULA, REBA, PLIBEL,
lifting, lowering, pushing, and pulling analysis from NIOSH or Snook and
many others. However the problem is still the same and that is
possibility to apply these analyses only for concrete task. Last but not
least we must include into the design and evaluation of the workplaces
the information from legislative regulations and norms. Studying all of
these sources is essential for creation of a new methodology, which must
in the first place ensure the complex view on design and evaluation of
the workplaces.
Software tools resolving the ergonomic issue are the last area of
my interest. Nowadays the absolute peaks on the field of ergonomic
studies are software Delmia V5 Human from Dassault Systemes company,
Tecnomatix Jack from Siemens company and software Ramsis from Human
solutions company. These products integrate all last trends and
knowledge not only from the area of ergonomic and that's why they
must not be ignored.
3. FUNDAMENTAL PARTS OF THE METHODOLOGY
The backbone of suggested methodology is an algorithm that clearly
formulates all processes and steps regarding design and evaluation of a
workplaces. By analysing accessible methodologies I came to conclusion
that there are only different modifications of the same idea. All
methodologies respect the same common outline and it always represents
only common description how to proceed during the workplace design. It
isn't enough according to my opinion because common description
enables considerable variability. My effort is transparent
representation of all crucial and concrete steps during the workplace
design which have influence on resulting effect and that clearly and
unambiguously determines succession of these steps. This solution
contributes to better explanation for people who aren't directly
specialists in ergonomics. They will be then able to carry out competent
design or evaluation of the workplace.
Below there are written the basic, in these days generally known,
algorithm steps that must be observed for effective design and
evaluation of the workplaces.
1) Goals formulation
2) Workplace diagnosis
3) Data collection
4) Solution proposal--creation of variants
5) Assignment of evaluating criteria
6) Selection of optimal variant
7) Preparation of documentation
8) Realization
9) Control and correction
Resulting shape of the algorithm will be elaborated with the help
of Microsoft Visio program.
The algorithm gives only progression of the individual steps. The
second necessary part of the whole methodology is the knowledge rule
base that serves for well-arranged representation of all important
aspects and rules during the workplace design. This knowledge rule base
contains all immediately important principles and rules. The algorithm
is in concrete steps only using the information contained in the
knowledge rule base. The whole design process will be speeded up thanks
to the concrete values of single ergonomic parameters that are contained
in the knowledge base. There will be no need to search appropriate
values in the literature or norms, because all the basic and essential
values will be included here.
During selection of ergonomic criteria, which have influence on
design and evaluation of the workplaces, I came out from well known
linkage man--machine--medium and I divided the criteria into three main
areas: anthropometrical criteria, criteria regarding workplace and
environment criteria. Further more it is important to append this
classical triangle with other areas, which have direct influence on
workplace design or must be considered, because have influence on
workers comfort and performance. All of these criteria are transparently
illustrated with the help of Ishikawa diagram. This structured view on
particular problem helps not only by determining significant causes, but
also by searching mutual connections.
All mentioned criteria are included in the knowledge rule base in
the form of sheets that are containing the concrete parameters. During
creation of the single sheets I came out from literature, norms and
legislative regulations and registered only the most important facts
immediately needed for workplace design and evaluation in the industrial
manufacturing area. I assume that by this approach I was able to observe
briefness and high predicative ability of this rule base.
I also expect that the final methodology will be quite extensive
and for somebody maybe also hard to understand. This is the reason why I
designated the creation of support software, which will ensure the user
accessibility, as the last goal. The appropriate software tool for
methodology description wasn't chosen yet. One of the key deciding
factors will be the final form of the algorithm. There are several
possibilities. The simplest way is to use spreadsheet program like MS
Excel for example. If the algorithm and the knowledge rule base is
extensive and complicated, it will be possible to use more suitable
database system (e.g. MS Access) for methodology description. Web
applications are other possibilities.
It is clear that if there is in the future selection of any kind of
system, it will have to ensure communication between algorithm and
individual rule base sheets. Algorithm, which will be the backbone of
this system, will ensure fulfilment of single steps and observance of
their order. The user friendly evaluating outputs, which will serve as
the indicators by workplace evaluation, must be a part of the program.
[FIGURE 1 OMITTED]
4. FURTHER PROGRESS
It is generally known, that if the theoretical presumptions
aren't verified and debugged in praxis, they will lose its
contribution. For this purpose it is inevitable to verify the created
methodology on practical examples in the industrial companies. The
cooperation and the possibility to verify the methodology is now ensured
in two industrial companies in Pilsner region. Both of these companies
form part of the SKODA HOLDING Inc. that is associating subsidiaries
from a heavy machinery branch. The first company is SKODA ELECTRIC Inc.,
which is a world leading manufacturer of traction electrical sources and
motors for trolley busses, trams, locomotives, metros and mining
vehicles. The second company is SKODA TRANSPORTATION Inc., which is
significant manufacturer and supplier of rail vehicles for railways and
urban mass transportation (***, 2009).
These two companies are suitable representatives of industrial
sphere in Pilsner region. It is highly possible that more companies,
which will demonstrate interest in cooperation on the project and
utilization of its results, will be used for methodology verification.
The work on presented methodology is still in progress. The final
version of the algorithm as well as the knowledge rule base will be
available in October 2009. After that the phase of verification will
begin at least in two industrial companies mentioned in the paper
before. I presume that the complete and final version of the whole work
will be available at the turn of the year 2009.
5. CONCLUSION
In this paper I tried to explain the main ideas and principles of
the new ergonomics methodology for design and evaluation of workplaces
in industrial companies. The companies are slowly beginning to realize
that ergonomics isn't only a tool for absolute perfection, but also
a tool that ensures more effective production and better competitive
advantage. As most of the companies don't possess the real
ergonomic experts, so solving the ergonomic problems is quite difficult
and that's why the use of my new methodology will come handy.
Described methodology will help not only ergonomists in praxis but also
it will serve as a complex system for development of single parts of an
ergonomic science.
6. ACKNOWLEDGEMENT
This paper was created with the subsidy of the project 402/08/H051
under the Grant Academy of the Czech Republic. The name of this project
is "Optimization of multidisciplinary design and modelling of
virtual firm's production systems".
7. REFERENCES
Hlavenka, B. (1995). Rationalization of technological proceses,
PC-DIR s.r.o., ISBN 80-214-0705-0, Brno
Chundela, L. (1993). Ergonomic, CVUT, ISBN 80-01-00327-2, Prague
Kral, M. (2002). Five steps of chronological process of ergonomic
investigation and evaluation within the frame of production system,
VUBP, Prague
Matousek, O. & Zastavka, Z. (1977). Analyzing and evaluating
methods of the man-- machine system, SNTL, Prague
REFA (1991). Grundlagen der Arbeitsgestaltung, RefaMethodenlehre
der Betriebsorganisation, Hanser, Munchen
*** (2009) http://www.skoda.cz--oficial pages of SKODA HOLDING
Inc., Accessed on: 2009-04-24