Introducing the product life cycle and V--modell in the leasing companies.
Mustea-Serban, Razvan ; Folcut, Ovidiu ; Ciocirlan, Doinita 等
1. INTRODUCTION
The legislation in force and the prospects of its evolution in the
near future entail both at national and European levels, the aggregation
of leasing companies into corporations able to cater both to the demands
of market rigors and to the customers' complex requirements. Beyond
consumption leasing there is a customer segment with a tremendous
financial potential, which primarily requires solutions and not a mere
purchase variant.
The accrued experience in the field of car leasing cannot be
transferred as such to the new fields. The essential difference lies in
the operational risk management strategy. Thus, the following are known
in the case of vehicles: the functions of the respective good, means of
use, necessary qualification. Taking this risk, coupled with the
existence of a secondary market or of collateral security, makes total
exposure acceptable (or even minor--in most cases).
Several critical points need to be outlined for industrial
machinery and plant (Walker & Hampson, 2003):
* They are part of a manufacturing system;
* Technical, functional specifications and performance levels--are
not necessary part of the toolkit of leasing company analysts;
* The secondary market is difficult to tap into directly companies
specialize din remarketing are used as a rule, when the contract is not
secured through buy-back.
Consequently, the leasing company has either the option of
specializing in certain fields--for instance metalwork machinery
leasing--or of defining and following a procurement model through which
it can tap into a wider range within the new fields.
Specialization in itself leads to market atomization and,
consequently, goes against the consolidation trend evinced by strong
companies and otherwise supported by most Central Banks.
The remaining eligible variant is defining complex procurement
models based on project management, since any client calling for a
solution (not necessarily a good) shall be the user of a production
system that is in fact property of leasing companies.
In other words, limiting and controlling operational risk from the
standpoint of leasing companies can only be undertaken with their
involvement in technical issues--as assumed owners.
Thus one of the major differences from credit financing becomes
apparent, namely: if in the case of a manufacturing system, the client
submits a business plan (the project) that the bank checks from a
financial and technical point of view, in the case of leasing, the
company will interact with the client in drawing up the business plan,
through its own procurement model.
These methodologies are not world novelties, since they have been
used by Defense Ministries and Public Administration in European
countries in order to have an effective and efficient control over
public money engaged in defense or public infrastructure procurement.
2. INTRODUCING THE PRODUCT LIFE CYCLE AND V-MODELL IN THE LEASING
COMPANIES
The leasing company is--objectively--under obligation to understand
the life cycle of the product it finances. If in the case of cars this
visibility is still necessary, especially in the case of used cars,
taking into account real estate development and re-technologization, it
turns into a critical desideratum in approaching a new leasing product.
Having emerged in the field of IT product development, the V-model
is the German standard for federal administration and defense projects.
Its applicability for leasing companies stems primarily from the
status of ownership. Thus, when setting up a new financial product, the
frequency of "sale" for this product in time shall be
considered. This frequency is determined by the user's (functional
and design) requirements to be found in the left branch of the V-model.
Product Life Cycle Management
The market evolution stages can be identified simultaneously with
the life cycle (Westland, 2007). Thus:
i. Market formation--the latent demand for a certain product
category is outlined by introducing the new product.
ii. Market expansion--other companies enter the market, and the
number of informed customers for the product category increases.
iii. Market fragmentation--the entire field is subdivided into
countless competing groups due to crowding competition.
iv. Market consolidation--companies start leaving this field, due
to fierce competition, dropping prices and decreasing profits.
v. Market termination--clients do not support the same level of
demand and companies abandon the product.
In our approach, the product life cycle management is two-fold
applicable:
--Internally, by drawing up the financial product strategy to be
launched on the market.
--Externally, by validating the product life cycle advocated by the
client.
For instance: if a customer requires a technological line for the
specialized manufacturing of metallic structures, their plan will be
adjusted / interactively remodeled, by taking into account the product
life cycle (which can be long-lived yet also exposed to operational and
market risks that the leasing company decides to accept or not).
The V-Modell Methodology
To summarize, this methodology is a graphical rendering of the life
cycle and comprises the main steps to be taken according to the project
evolution, so that the desired outcome is secured (Droschel &
Wiemers, 1999). In practice, V-Modell describes the activities and
outcome it needs to put forth while developing the system.
Even though initially the "system" meant software, modern
approaches in numerous other fields involve the design of a system at
the same time with the product/service to be supplied on the market.
Thus the company redefines its internal processes, aiming at setting up
a unitary, coherent and functional whole that will provide the
market--under desired circumstances--precisely with the desired product,
and not solely with the product itself (Boehm, 1981). This integrated
approach ensures visibility of costs and outcomes as early as the
initial stages and, moreover, the ability to control the economic
phenomenon throughout the life cycle and to mitigate exposure due to
strategy and decision-making errors.
The left branch of the V-Modell represents the flow of
specifications, where system requirements are defined. The right branch
is the test flow as per specifications. The peak where the two branches
meet--corresponds to the development itself (the actual emergence of the
product). The V representation allows for monitoring the mapping of
demand specifications onto their testing. The differentiation between
validation and verification resides in the fact that verification is
performed by comparing the project execution stage with the
company's internal specifications that are specific for the product
under analysis, while validation entails an external comparison of the
product against the requirements of the customer/market and
decision-makers within the company.
Thus, the V-Modell defines a unitary product development procedure,
and at the same time describes "who" has to do
"what" and "when" according to every stage. Product
installation occurs when the latter is checked for all predefined design
requirements. The operational qualification matches the validation of
the product's operational requirements as defined by the customer
and by the leasing company's decision-makers, as well as by the
technological, legal or commercial limitations at the given time.
Performance qualification concludes the V model branch and attests the
validity of the requirements of the specified user / market at the onset
of the development process.
[FIGURE 1 OMITTED]
Adjusting the V-modell to the actual situation involves extending
or restricting the outlined stages for the two branches function of
current needs. Figure nr. 1 has provided you with a summary of this
methodology.
Process-Orientation
Although loosely used, the concept of process proves its usefulness
only once it has been properly understood. Applying models to company
strategies needs to draw on a good definition of processes.
The process (in the business sense)--is a sum of activities
conducive of value by turning inputs into higher-value outputs. Both
inputs and outputs can be physical objects or information, and
transformations can be carried out by people, machines or complex
systems comprising both people and adequate tools.
Processes are classified as follows (Nelis, 2008):
1. Management processes--that govern the operation. Typical
examples are "strategic management" and "company
operation".
2. Operational processes--are those giving rise to value flows and
that are part of the operation core. Examples: processes whereby
materials are prepared to enter the manufacturing flow or, in the case
of leasing companies, the process of analyzing request files.
3. Support processes--they back main processes. Examples:
Accounting, Staff recruitment, etc.
Any process can be broken down into several subprocesses, each with
their own attributes but that contribute to fulfilling the objective of
the process they stem from. Process analysis is performed by breaking
them down into activities that do not include and decision-making and,
therefore, don't need to be further broken down.
In order to undertake a business process company resources are used
and the process is at the same time limited by constraints--of various
natures--, so that target achievement should comply with all conditions
imposed by the business environment.
One of the tools used in process analysis is the ICOR (inputs-constraints-outputs-resources) diagram. Its usefulness is
obvious when the super-process is traced back starting at the bottom
(the bottom-up approach--i.e. from subprocesses upwards), and it is
necessary to coordinate the input and output along the string of
processes.
3. CONCLUSION
The applicability of project management in the leasing businesses
stems from systems engineering, and it has become a necessity once the
complexity of a leasing operation is recognized and the need for
planning in the project management sense--a technique equally well
defined in SE (systems/software engineering).
As a natural outcome of this BUSINESS-SYSTEMS connection, another
major standard can be applied in the leasing industry, namely the
CMMI--Capability and Maturity Model Integrated. It outlines the path to
follow in order to achieve higher performance levels in developing
complex systems. We undertake to pursue further, extended research along
this line in the future.
4. REFERENCES
Boehm, B. (1981): Software Engineering Economics, Prentice-Hall
Inc., ISBN 978-013822122, London
Droschel, W.; Wiemers, M. (1999): Das V-Modell 97, Oldenbourg, ISBN
978-3486250862, Berlin
Nelis, J. (2008): Business Process Management--Second Edition,
Butterworth-Heinemann, ISBN 978-0750686563, Oxford
Walker, D.; Hampson, K. (2003): Procurement Strategies: A
Relashionship--based Approach, Wiley-Blackwell, ISBN 978-0632058860,
Oxford
Westland, J. (2007): The Project Management Life Cycle, Kogan Page,
ISBN 978-0749449377, London