Innovation--necessity for a performant management of organization.
Popescu, Luminita ; Popescu, Virgil
Abstract: Innovation is necessary for the economic existence of all
firms in a modern society. A successful innovating firm is the one in
which the management succeeds to take maximum advantage of existing or
potential markets and new opportunities by making appropriate use of the
firm structures and resources.
Innovation has become the basis for creating and sustaining
competitiveness. In other words, innovation is at the heart of economic
growth and development.
Key words: innovation process, strategy, quality, market
1. INTRODUCTION
The traditional idea that innovation is based upon research
(technology-push theory) and interaction between firms and other actors
is replaced by the current social network theory of innovation, where
knowledge plays a crucial role in fostering innovation.
In the knowledge-driven economy, innovation has become central to
achievement in the business world. With this growth in importance,
organizations large and small have begun to reevaluate their products,
their services, even their organizational culture in the attempt to
maintain their competitiveness in the global markets of today. The more
forward-thinking companies have recognized that only through such root
and branch reform can they hope to survive in the face of increasing
competition.
For a successful developing of innovation process, this has to
benefit by the advantages generated by a novelty element (a
technological innovation). It is very difficult, almost impossible to
try the penetration in a new market or to be obtained a modification of
the existent market quotations if the organization doesn't own a
technological innovation and it is not adopted an innovating strategy
based on a new organization form, on new methods of work administration
and organizing.
2. INFORMATION
The development of the innovative capacity in an organization
requires certain essential competences which implies to carry out the
structures for innovation (methodologies, procedures, rewards,
organizational system) as well as the effective management of this
process (including educational management and innovative environment in
order to create the innovative behavior at individual and organizational
level).
In order to develop a system for innovation of products at
organizational level must be run trough four stages, included in a model
named "Diagnosys, Decision and Action" (Christiansen, 2000):
--development of a changing strategy, identification of the key
projects and revealing the need of changing;
--initial efforts for changing, the stage when begins the changing
of organizational culture and incentives used, improvement of the system
of projects' management; medium changes, the stage of breaking the
organizational barriers, of establishing new segments of market for
innovative projects and rationalization of projects;
--advanced changes, establishing of general system of management.
Essentially the programmed change at organizational level implies
to determine precisely its position regarding the best results obtained
in the field, implication of management in changing of the present state
of matters by creating the organizational structures needed for
systematic innovative process, open-mindedness to new and proper
motivation of the employees.
The innovative process is influenced by numerous factors and their
study created several orientations among the specialists.
Some economists (Goldenberg, 2001) sustain the priority of
technical attributes of inventions in the future achievements of the
organizations.
On the other hand other economists (Schmooker, 1966) consider that
the increase of demand causes the intensification of innovative activity
because the needs of the customers are the factor that guides the
innovative process.
Regarded from the marketing perspective, "to innovate"
represents the process that the new product goes through from the moment
when the need of existence is observed and until it is distributed on
the market, accompanied by the pursuit of the behavior in consumption,
while "the innovation" is the new product as materialization
of the innovation efforts.
The innovation process, as path from the invention to the launch of
the product on the market doesn't automatically lead to commercial
success. It is precisely the role of the marketing to ensure the chance
of success of the new product and the strategy, conceived as the first
step of the innovation process, fulfills this function.
The analyses of the portfolio of products of the enterprise
emphasize the need of a new product but it doesn't indicate where
it can be searched. That is why any empirical demarche can have as
consequence the waste of resources. The problem raised is not only if
the new ideas are viable from technical and marketing points of view but
also if they are the most appropriate for the firm. The complexity of
the multifunctional aspects involved in the innovation process generates
the need of strategy that integrates the specific research-development,
marketing, production, financial and human resources activities.
That is why in a modern enterprise the innovation has to be not
only a spontaneous process but also a planned one. Although by its
specificity the innovation seems to be more resistant at the formal
planning, the decisions concerning the markets that can be served and
the products that need to be developed are so important that together
with the amplification of this activity at firm level it is intensified
the need for a scientific management and for the development of a
strategy for the new products. The studies that were made about
enterprise, about the stage from the life cycle and about the activity
field showed the importance of the marketing strategy in the innovation
process. The substantiation of a strategy on this line becomes this way
a condition of the conception of the tactical programs concerning
innovation.
In the initial steps of preliminary investigation and planning,
when the orientation capacity of the new product towards the zones of
competition advantage is big, the implication of the management is
usually weak. The rapport is reserved during the phases of the
innovation process.
In the specialty literature there are the authors that completely
ignore the problem of the strategy of the new product or they place it
on the path of its development, as business analysis. In the practice of
the innovative enterprises there are attitudes of rejection of any
formal intervention of strategic research, or partial treatments of some
elements but also formalized and flexible approaches.
If there is a consensus about the need of an innovating marketing
strategy, the problem of practical possibilities to formulate it raises
diverging opinions. That is why an interesting aspect is that of the
evolution of the view of the specialists over the rapport between the
marketing strategy in innovation and the innovation process on the
whole.
These situations that are present in the theoretic and practical
plan can be gathered in the order of their evolution, this way:
* inexistence of a strategy;
* approaching some dispersed elements that can not fulfill
practically the role of a strategy;
* the realization of a marketing strategy as a preliminary stage of
the innovation process;
* projecting the strategy for the entire process of innovation,
influencing its every stage.
In what concerns their general functions, the marketing strategies
from the innovation limit trough selection, the great number of
opportunities that are a part of the enterprise at a certain moment and
oriented the entire activities of development as the new product.
Realizing a marketing strategy in the innovation process allows to the
management as the top part of the enterprise to influence the search of
the new ideas for new products.
In the present situation, the substantiation of a marketing
strategy in innovation must be understood as a process whose
characteristics give it a more effective and efficient note, fact that
distinguishes it from the traditional conception over launching a new
product (Gellatly, 1999).
This process can be noticed first of all by its complexity, as a
result of the different nature of the activities contained in each stage
realized, as well as the connection with other functions as
research--development, engineering and production.
Second of all, some of their activities can be processed
simultaneously by the members of the project team, the common goal being
that of finding as fast as possible the optimal concept of a product.
In the third place, the process is iterative, resuming some
investigation phases and repeated negotiation between the objectives and
the resources being a rule.
In innovation, the marketing strategy goes also from the
correlation with the other strategy types of the enterprise. For diverse
lines of a scale an enterprise can utilize different strategic
alternatives. But the most important thing is their adaptation to the
specific particularities of a product in discussion and the assurance of
an internal coherence of the whole strategy applied to the line.
Regarded from the point of view of the substantiation process of
its marketing strategy, the innovation must be seen as an open system,
as a net of pyramidal type, formed by products, lines of products,
together with the appropriate strategies and the connections between
them.
We can end by saying that the examination of the concrete aspects
of the innovation management was underlined by the complexity of the
strategic approach. That is why it must be created the thinking frame
and the practical action over the complex system of interactions that
must be taken into account by the specialists trained in substantiation
the marketing strategy in innovation.
The economical practice showed that for a greater number of
enterprises the competitions is not manifested locally but also
globally.
In the conditions of the competition economy, the open national
markets, there is a flux of foreign products, that in most of the cases
are cheaper and better from the qualitative point of view.
3. CONCLUSIONS
Innovation is the result of actions of numerous factors both from
outside and inside of the organization by interaction between different
departments, colleagues, managers and employees.
In organizations where innovation became a constant activity it can
be ascertained a different vision regarding the way to conceive and
practice the management.
In this way, activities related to innovation and dissemination are
not under a sever guidance or hierarchical and exhaustive control. Their
refined character makes the difference between the formal and informal
character to become insignificant and the official external control to
be changed with auto-control. (Dragomirescu, 1995). The managerial act
is focused on elaborating of strategic vision and facilitating the
coordination of several qualified and competent actors which are
self-responsible regarding the decisional aspect. The manager becomes
more and more a hearer of conceptual responsibility (designing "the
framework" of systems and processes, validations of solutions,
ratification of purposes) than of administrative power.
The common element of the all innovating processes is the existence
of innovating strategy. The significant factor to create a competitive
advantage is not a better application of the real rules of business
development, in comparison with other competitors, but the change of one
or more of these existent rules.
On long term basis, innovation can produce significant economical
and social changes due to the introduction of novelties and causes
differences in terms of performance among organization. The companies
which promote innovation have productivity and incomes much higher than
the less innovative companies.
4. REFERENCES
Christiansen, J. (2000). Building the Innovative Organization:
Management systems that encourage innovation, Macmillan, Basingstoke
Goldenberg, J., Lehmann, D.R., Maazursky, D. (2001). The Idea
Itself and the Circumstances of Its Emergence as Predictors of New
Product Success, Management Science, No. 47, pp.69-84
Dragomirescu, H. (1995)--Memorisation processes in hierarchical
organisations: a systems perspective versus the bureaucracy pattern. In
"Critical Issues in Systems Theory and Practice" (Keith Ellis et al.--eds), Plenum Press, New York and London: 233-238
Gellatly, G., Peters, V. (1999). Understanding the Innovation
Process: Innovation in Dynamic Service Industries, Available from:
http://www.statcan.ca/english/research/11F0019MIE/
11F0019MIE2000127.pdf, Accessed: 2006-12-07