摘要：Consumer market is pointing out to market one-to-one, fragmentation and segmentation, which requires a new form of organizational structure, more flexible, modern, adaptable, and capable of satisfying consumer needs, at the same time aiming at survival through defense mechanism and adaptation, just the way live beings do. Hence, it is emerging the molecular organizational structure, which is the purpose of the present
关键词：Segmentação;Cliente;Capital humano;Segmentation;Client;Human capital
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