标题:Avaliação do programa de excelência gerencial: a percepção dos militares do corpo permanente da escola preparatória de cadetes do exército brasileiro doi:10.5007/2175-8077.2010v12n27p42
摘要:This paper discusses the implementation of the Management Excellence Program of the Brazilian Army (PEG-EB) in the Preparatory School Army Cadets (EsPCEx) identify the importance of the program and show the perception of this permanent implantation in the body of officers and men. The military presented their perceptions on the program and its implementation across the seven quality criteria Quality Program of the Federal Government (PQGF). We administered a survey instrument with 53 assertions, referring to the criteria adopted by the PEG-EB, the 175 soldiers belong to the complementary Officer (QCO) and Technical Services Temporary (STT) of EsPCEx with a Likert scale, graded zero to four. The results were tabulated with multivariate analysis, performed using a statistical package(SPSS) and shows the participants' perception of the quality program for each of the criteria adopted by the PEG-EB.
关键词:Avaliação da gestão;Exército Brasileiro;Escola de Formação de Oficiais