期刊名称：DESIDOC Journal of Library & Information Technology
电子版ISSN：0976-4658
出版年度：2016
卷号：36
期号：1
语种：English
出版社：DESIDOC, Ministry of Defence, India
摘要：The paper highlights on virtual reference service (VRS) in academic libraries. It is a new face of reference which is known as virtual reference rendering through online that enables library patrons to ask reference questions through a library’s website. It gives greater opportunities to user, who can access services at home, in office, at school, or in a library. Investigative survey method has been applied into the state of VRS in the libraries of IIT’s in India. The study reveals that a remarkable advancement in the electronic access to information has been achieved in these libraries. dx.doi.org/10.14429/djlit.36.1.9150
关键词：Reference service, virtual reference service, IIT, academic libraries, India
