Benchmarking micro finance institutions in India and determinants of their technical efficiency.
Varman, P. Mahendra
Abstract
This study has made a modest attempt to benchmark the best practice
MFIs in India following Stochastic Production Frontier Approach.
Accordingly Satin Credit Care and IASC have taken the position of
Benchmark MFIs. The results from the regression analysis for examining
determinants lead to conclusion that the size of MFI, the Legal status
and Year of Experience are important in the determination efficiency of
MFIs
I. INTRODUCTION
Globalization has brought substantial benefits around the world,
but in many developing countries it is contributing to a growing
disparity between the rich and the poor. In a country like India, The
structure of the economy is dualistic. We can see the Growing Companies,
booming stock market and soaring profits, making the rich, richer on the
one hand while faltering incomes and wages in the field of agriculture
and allied activities is making the poor, poorer on the other. This
worsens the access of the poor to the economic opportunities through
which they could build up their assets and enhance income in order to
come out of poverty cycle. The potentials to avail such economic
opportunities mainly depends on the degree of access to financial
services. The commercial banking sector does not consider the poor
bankable owing mainly to their inability to meet the eligibility
criteria, including collateral. Thus the poor in most countries have had
no access to formal financial services.
Due to the above mentioned reasons, the rural poor were relying on
informal credit channels such as local moneylenders, market vendors,
shopkeepers and others including friends and relatives. Credit in the
informal system is usually available immediately, when and where
required and often without collateral & lengthy documentation
formalities, since the lender relies on personal knowledge of the
borrower and his surroundings. However the interest rates are not only
extremely high, but sanctions often include conditions, verbal or
written, which are heavily loaded in favour of the lender and are
detrimental to the interest of the borrowers (Nanda, NABARD). (1)
The more rational way to help the poor could be the provision of
sustainable economic opportunities at gross-root level especially
provision of required financial services at competitive rates to support
their investments and viable business activities. India is perhaps the
largest emerging market for microfinance. Over the past decade, the
Microfinance sector has been growing in India at a fairly steady pace.
Though no microfinance institution (MFI) in India has yet reached
anywhere near the scale of the well-known Bangladeshi MFIs, the sector
in India is characterized by a wide diversity of methodologies and legal
forms.
High administrative costs are involved in forming groups and
disbursing group based credits and ancillary socioeconomic inputs. For
instance Bangladesh Rural Advancement Committee (BRAC), largest NGO in
Bangladesh has been providing small loans to a large number of people,
who require sustained access to formal credit for generating employment
and income. Despite the fact that organizational discipline, skill
development and training are likely to promote proper loan use and high
loan recovery, it is unlikely that the BRAC could have generated
sufficient revenue in the early years of its operation to support these
costs. On the other hand, it is unlikely that the rural poor could have
borne the full cost of BRAC activities.
Given its high loan recovery rates and low default costs, the cost
of BRAC's operations depends to a large extent on the availability
and sources of funds for lending and other program activities. (Khandker
& Khalily, 1996). Like wise in India too, many MFIs depend on donors
for funds at concessionary rates that have been instrumental to the
expansion and institutional development of these NGOs and MFIs. Reliance
on these funds raises serious questions about the NGO's /
MFI's sustainability. Would it remain viable without these
subsidized funds? What impact would a non-subsidized operation have on
the poor? If subsidy is unavoidable, then how much is required to
sustain such activities? And for how long? Can it be sustained and is it
worth continuing?
However, Sustainability itself has to be seen in a broader sense
than just financial sustainability (Mahajan & Nagasri, 1999).
II. MICRO FINANCE: THE INDIAN SCENARIO
Microfinance emerged as a noble substitute for informal credit and
an effective and powerful instrument for poverty reduction among people
who are economically active but financially constrained and vulnerable
in various countries (Morduch and Haley, 2002). It covers a broad range
of financial services including loans, deposits and payment services,
and insurance to the poor and low-income households and their
microenterprises. Convincing research evidence exists showing
significant role of MFIs in improving the lives of the deprived
communities in various countries. Persuaded with the potential role of
micro financing in alleviating poverty, the South Asian countries
especially India & Bangladesh have been actively pursuing the policy
of setting up formal network of microfinance institutions. These
institutions include NGOs/NBFCs and government sponsored programs.
In India the SHGs through MFIs made a beginning with one of the
NABARD funded projects on 'savings and credit management of self
help groups' of Mysore Resettlement and Development Agency (MYRADA)
in 1986-87. Again in 1988-89, NABARD undertook a survey of 43 NGOs
spread over eleven states in India, to study the functioning of SHGs and
possibilities of collaboration between the banks and SHGs in the
mobilization of rural savings and improving the delivery of credit to
the rural poor (Dasgupta, 2001).
The survey results were encouraging, which made NABARD to impress
upon Reserve Bank of India (RBI). In response to that RBI, in July 1991,
advised the commercial banks (later RRBs and Co-operatives) to extend
credit to the SHGs under the pilot project of NABARD, wherein 500 SHGs
all over India were covered. Since then SHGs became a regular component
of the Indian financial system. Further, in 1994 RBI constituted a
working group to formalize the mechanism to larger extent and to review
the functioning of NGOs/MFIs and SHGs in expanding and deepening their
role in the rural sector. In response to the recommendations RBI advised
the bank lending to SHGs through MFIs be considered as an additional
segment under priority sector.
The organisations engaged in microfinance activities in India may
be categorised as the Wholesalers, NGOs supporting Self Help Group
Federations (SHGF) and NGOs directly retailing credit borrowers or
groups of borrower. The wholesale agencies which provide bulk funds to
the system through NGOs include the National Bank of Agriculture and
Rural Development (NABARD), Rashtriya Mahila Kosh-New Delhi and the
Friends of Women's World Banking in Ahmedabad. The NGOs that are
supporting the SHG Federations include MYRADA in Bangalore, Self-help
Women.s Association (SEWA) in Ahmedabad, PRADAN in Tamilnadu and Bihar,
ADITHI in Patna, SPARC in Mumbai, and the Association for Sarva Seva
Farms (ASSEFA) in Madras, the Small Industries Development Bank of India (SIDBI) and the Tamil Nadu Womens' Development Corporationetc. The
NGOs that are directly enhancing credit to the borrowers include SHARE
in Hyderabad, ASA in Trichy, RDO Loyalam Bank in Manipur (Tiwari and
Fahad, 2004). There are perhaps 150-200 NGOs/MFIs in the field of
micro-finance. Currently there are more than 13 million active borrowers
in India.
III. MFIS AND PROBLEM OF ITS SUSTAINABILITY
Some leading MFIs, e.g. Grameen Bank in Bangladesh, have created
financial modes that serve increasing number of poor. They also lead to
repayment rates positively comparable with the performance of many
commercial banks. These approaches have helped many MFIs in achieving a
reasonable level of sustainability, and have even produced profits
without government subsidies and support from donor (Huhne, 1999).
Nonetheless, some of the MFIs especially the NGOs are facing serious
sustainability problems indicating lapse in their financial procedures,
organizational design and governance. Moreover, most of the MFIs do not
provide deposit services to their clients. In contrast, Some of the
successful MFIs like Grameen Bank in Bangladesh and BancoSol in Bolivia
have incorporated the provision of deposit services in their operations.
Appropriately, managing the deposit service and micro and small savings
help MFIs to reach financial self-sufficiency through generating their
own internal flow of funds that in turn reduce their dependency on
external sources (Morduch and Haley, 2002). The MFIs exclusively
dependent on external sources of funding usually are not sustainable and
efficient (Rhyne, 1998).
Scores of studies are found on analyzing the efficiency and its
determinants in commercial banking sectors of various countries. The
MFIs are also financial institutions with a primary objective of making
credit available to that segment of the population which has been
ignored by the commercial banking system for not having collateral
requirements. The efficient functioning of these MFIs on sustainable
basis is important also for persistent financial access of the poor
segment of the society. There is dearth of literature regarding
efficiency analysis of MFIs in India. However, a few examples for other
countries and regions are found in literature such as Nghiem (2004)
Nieto, Cinca and Molinero (2004) and Leon (2003) using data from
Vietnam, Latin America and Peru, respectively.
Therefore the primary objective of this study is to identify the
most efficient/best practice MFI(s) and benchmark it such that it would
in turn be helpful to improve functioning of the other MFIs in India.
Secondly to identify the factors that improves the level of efficiency
of MFIs.
IV. ASSESSING MICRO FINANCE INSTITUTION'S PERFORMANCE
Measuring MFI's performance draws its base from the concepts
of stochastic production frontier approach and technical efficiency.
While the production possibility frontier shows the maximum amounts of
output that can be attained for given quantity of available inputs,
technical efficiency characterizes the relationship between observed
outcome and the potential outcome that could be obtained from a given
level of inputs employed (Farrel, 1957). The measurement of MFI's
performance based on these principles seeks to establish the relation
between the observed levels of outcome with a given set of inputs and
the potential outcome levels that the MFI's could have achieved
with the same set of inputs.
As a prelude to estimating the MFIs performance, the concept of
'efficiency' or MFIs performance as explained by Murray and
Frenk (1999) and Evan et al. (2001) is illustrated in figure 1.
[FIGURE 1 OMITTED]
The goal of the MFI's performance as reflected by
outcomes--Gross Loan Portfolio or Average Loan Balance per Borrower
etc., is measured on the vertical axis, while the inputs like No. of
Loan officers and Cost per Borrower used to achieve the goal are
measured on the horizontal axis. The upper line represents the frontier
or the maximum possible output level that could be obtained for a given
level of inputs. The lower line depicts the output level that would
occur in the absence of the MFI's Inputs.
Assuming a MFI is observed to have achieved (a) + (b) units of
output against the maximum possible of (a) + (b) + (c) units, the MFI
performance under the scenario will be (b) / (b + c). This indicates
what the MFI achieves as compared with its potential, implying that it
could have achieved better outcomes with the resources that it has
invested. The distance between a MFI's actual level of Output and
the frontier is called its 'efficiency'.
V. THE MODEL
In order to assess the performance of MFI's across twenty six
sample MFI's in India over the period selected for study (2005 -
2007), the panel data method of estimation was adopted and the empirical
model used for estimation can be specified as:
[Y.sub.it] = [[alpha].sub.i] + [X'.sub.it][beta] + [v.sub.it]
- [u.sub.i] (1)
Where 'i' indicates individual MFIs and 't'
indicates time. [Y.sub.it] denotes the outcome for MFI 'i' in
time 't' while [X'.sub.it] is the vector of MFI's
inputs, [v.sub.it] represents the random disturbances beyond the control
of the MFI, minor omitted variables and measurement errors. The
[v.sub.it] are uncorrelated with the independent variables
[X'.sub.it] and is normally distributed. The ui represents
technical (in)efficiency and correspondingly [u.sub.i] [greater than or
equal to] 0, for all 'i'
The ui is assumed to be normally distributed with mean [mu] and
[alpha]2u independent of the vit. The technical efficiency ui reflects
that the MFIs must lie on or below the frontier, [alpha] +
[X'.sub.it][beta] + [v.sub.it]. Although [u.sub.i] is unobserved
its existence indicates that the MFIs take into consideration [u.sub.i]
while demanding resources for future use.
The technical efficiency is independent of the inputs and need not
be introduced while estimating the frontier and thus the model can be
re-written as
[Y.sub.it] = [[alpha].sub.i] + [X'.sub.it][beta] + [v.sub.it]
(2)
The intercept [alpha] i is a MFI specific effect. The panel data
method assumes that the error terms are uncorrelated with the
independent variables. On satisfying this assumption, the MFI specific
coefficients can be estimated using the Fixed Effect Method and the MFI
specific technical efficiencies can be derived.
The level of a particular MFIs performance can be examined relative
to the level achieved by the most efficient MFI. For 'n' MFIs
there would be 'n' estimated performance measures given by
[alpha]1, [alpha]2, [alpha]3, .... [alpha]n
If [alpha] = max ([alpha]n) is the performance of the most
efficient MFI, the relative efficiency of the ith MFI would be
[Z.sub.i] = [[alpha].sub.i] - [alpha] (3)
Low value of [Z.sub.i] in absolute term implies that MFI
'i' is very inefficient relative to the most efficient MFI.
The relative efficiency which is the deviation from that of the most
efficient MFI is given as:
[S.sub.i] = [Z.sub.i] / [alpha] 1, 2, 3, .... n MFIs.
By assuming the most efficient MFI to be operating at 100 per cent
efficiency (Schmidt and Sickles, 1984), the technical efficiency thereby
computed allows to measure efficiency of the specific MFI relative to an
absolute standard of 100 per cent.
VI. DATA SOURCES
The availability of Data on MFIs and its activities over the world
and especially for India is very much limited. A couple of organization
publishes secondary data regarding MFIs but the amount of information
regarding them is very limited as of now, unlike the formal banking
database. Therefore any analysis with the currently available secondary
sources would have its own limitations. This study uses available
information regarding twenty six sample MFIs in India. The data on these
MFIs are taken from the website www.mixmarket.org, which is a website
for microfinance information exchange.
The selection of sample was based on the availability of the
required information for atleast latest three consecutive years, i.e.,
for the years 2005, 2006 and 2007. Total of around ninety MFIs in India
were listed on the website but only twenty six of them had data for
atleast the latest three years. These twenty six MFIs were a mix of
NGOs, NBFCs and Credit Cooperative.
VII. INPUTS AND OUTPUTS
Considering financial institutions as decision making and service
producing units the production approach function was followed to
estimate the frontier and thereby the technical efficiency of MFIs in
India. Under the production approach the financial institutions are
considered as the producers of deposits and loans. The number of
employees and capital expenditures are important inputs in this
approach. The loans/ credit is the most important financial service that
MFIs provides to their customers. Therefore this study selected loans
disbursed by MFI as a single output. Main inputs required to produce
loans are labour and Cost (Capital).
We have taken two inputs that are credit officers/staff as a proxy
for labour and cost per borrower as a proxy for expenditures. Production
approach suggests credit officers as input. The credit officers are
relevant because they are actively engaged with loan portfolio of the
MFIs.
On the whole the performance indicators can be classified into
Outreach Indicators, Institutional Indicators and Financial Structure
Indicators. Some of the outreach indicators are number of Active
borrowers and Average Loan per borrower. On an average these numbers
happen to be 109548 and 117.31.
Though the averages of these outreach indicators are impressive
their standard deviations in Table I say that there is a huge variation
in these indicators among different MFIs. In the financial indicators
the profit margins, return on Assets, Gross Loan Portfolio, debt Equity
ratio and operating expanses, all of them are having a high standard
deviation and varies widely. Age of the MFIs also is having a remarkable
seem to be an important characteristic of the MFIs that would determine
the functioning and performance of the MFIs.
VIII. EFFICIENCY OF MFIS IN INDIA
The estimates from the stochastic production frontier model
specified in equation (2) of MFIs in India are presented in the Table 2.
Whether to use fixed effects (FE) model or random effects (RE)
model can be tested statistically using the Hausman test, which is a
test of equality between the coefficients estimated via FE and RE
models. Assuming that the model is correctly specified, a significant
difference in the coefficient estimates is indicative of correlation
between the individual effects and the repressors. Where this correction
is present, the estimates using RE model will be biased (Vinish &
Deepa, 2005).
The results of Hausman specification test statistic of (7.83) shown
in Table 2. Suggests that the null hypothesis of no correlation is
rejected and FE model is clearly preferable to RE model. The test
statistic is significant at 5% Level. In the FE model the No. of loan
officers (proxy for labour) is significantly affecting the dependent
variable Average loan per borrower (output). The statistic is
significant at 5% level. At the same time the other-variable cost per
borrower (proxy for Capital) is statistically significant at 10% level.
IX. ANALYSIS OF EFFICIENCY DETERMINANTS
The average technical efficiency according to the estimates in
Table 3. is 70%, the lowest being 48.8% for BANDHAN. The analysis
reveals that Satin Credit care and IASC are the most efficient (the best
practice) MFIs in India (2). The standard deviation of the technical
efficiencies is 12.5 indicating that there is a substantial variation in
technical efficiencies of various MFIs from the most efficient MFI.
This section investigates the possible determinants of efficiency
of MFIs in India. Different variables that can explain the efficiency of
MFIs has been proposed according to the theory. These variables can be
divided into different groups based on the financial management and
performance and the basic characteristics of MFIs. Regression analysis
has been used to estimate the determinants of technical efficiency in
this section.
First variable that has been considered is the characteristics of
MFIs including age and size. The age may represent the experience of
MFI. To capture the effect of the size of MFI the total value of assets
(TA) was used. It is hypothesized that large with more experience MFIs
may perform better than those having less experience and with smaller
size.
The variable that represents the financial management of MFIs is
Debt-Equity ratio. It is expected that higher debt-equity ratio reduces
firms efficiency. The next set of variables represents the overall
performance of the MFI, i.e. the return on assets (ROA) which is
expected to have positive association with firm's efficiency.
Lastly the individual nature of MFI has been taken into account to
examine whether the NGO or NBFI status as such, influence the technical
efficiency of the respective MFIs.
The OLS Regression Model that is used to estimate the determinants
of Technical Efficiencies of the MFIs is be specified as:
TE = [alpha] + [[beta].sub.1](SIZE) + [[beta].sub.2](AGE) +
[[beta].sub.3](TYPE) - [[beta].sub.4](DER) + [[beta].sub.5] (ROA) +
[u.sub.i]
SIZE - Size of the MFI measures in terms of Total Assets
AGE = No. of years of Experience of MFI
TYPE = Status of MFI, whether NGO or NBFI; 1 if type = NGO, Else 0
(NBFI)
DER = Debt - Equity ratio
ROA = Return on Assets
The results of regression analysis are presented in Table 4. The
value of adjusted R2 show that 65% of variation in the technical
efficiency is explained by the variables included in the model. The
parameter estimate of the size variable represented by the total value
of assets is significant having positive sign. It implies that the size
of the MFI is important in determining TE levels. At the same time the
age in no. of years of experience has a positive and significant effect
on TE. As the no. of years of experience for the MFI increase the TE
also increases. In accordance with the theory, the debt-equity ratio has
a inverse relationship with the TE meaning the more the debt the more
the interest payment. The higher the interest payment, the higher the
cost of capital and lesser the total output. The return on assets has
appositive relationship with the MFI's technical efficiency but is
not significantly affecting it.
X. CONCLUDING REMARKS
The objective of this study has been to benchmark the best practice
MFIs thereby to estimate the efficiency and its determinants. For the
efficiency analysis the Stochastic Production Frontier Approach is
followed. The results from the regression analysis lead to conclude that
size of MFI is important in the determination efficiency of MFIs. The
second important conclusion is that the MFIs debt-equity ratio should be
minimum, else it becomes less efficient. This is because the cost of
funds increases and there by it reduces the potential output. So MFIs
should borrow less and plough the profits inside. According to the
technical estimates IASC, KBSLAB, ADARSHA & CMML are performing well
having technical efficiency levels above 80%, Satin Credit Care being
the frontier of 100% efficient or best practicing MFI. Further the
analysis also reflects that, being an NBFI the chances to have better
technical efficiency is more than being an NGO. So to conclude we can
say that it is appropriate to benchmark the best practice MFIs at
certain intervals in such a way that it would show the path to success
to the other MFIs.
References
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P. MAHENDRA VARMAN
Department of Econometrics, University of Madras, India
Notes
(1.) For references quoted "Nanda, NABARD" see Website
http://www.gdrc.org/icm/nanda-link.html
(2.) The estimation of best practice MFI in this paper is among
those for which data was available.
Table 1
Performance Indicators of MFIs in India
Indicators in Analysis Minimum Maximum Mean
Loan Officers (Personnel) (No.) 5 2456 414
Active Borrowers (No.) 426 972212 109548
Average Loan Balance per 18 482 117.31
Borrower (in US $)
Gross Loan Portfolio (in US $) 28613 91683453 10933347.5
Total Assets (in US $) 37757 101488992 13479195.9
Debt Equity Ratio (%) 70.09 22620.03 1977.26
Return on Assets (%) -14.99 9.07 1.2601
Profit Margin (%) -13.11 52.78 5.488
Cost Per Borrower (in US $) 2 79 14.48
Operating Expense (in US $) 1668 9855194.15 1184622.46
Age (No. of Years) 0 17 10.54
Indicators in Analysis Standard
Deviation
Loan Officers (Personnel) (No.) 587.93
Active Borrowers (No.) 201282.40
Average Loan Balance per 87.22
Borrower (in US $)
Gross Loan Portfolio (in US $) 20201035.35
Total Assets (in US $) 23366896.53
Debt Equity Ratio (%) 3316.27
Return on Assets (%) 3.96
Profit Margin (%) 16.08
Cost Per Borrower (in US $) 14.60
Operating Expense (in US $) 2099842.05
Age (No. of Years) 3.65
Source: www.mixmarket.org
Table 2
Stochastic Production Frontier Estimates
Variable Fixed Effects Std. Random Effects Std. Error
Coefficient Error Coefficients
Ln_Employees 0.1503 ** 0.632 0.267 0.375
Ln_C/Borrower 0.1860 * 0.118 0.377 * 0.732
[R.sup.2] 0.84 -- 0.44 --
Hausman Test 7.83 **, Prob. Value 2 (df) 0.0199
Dependent Variable: Ln_Avg-Loan/Borrower
Note: Ln_Employees [right arrow] Log of no. of Loan Officers Employed
Ln_C/Borrower [right arrow] Log of Cost per Borrower
Ln_Avg Loan/Borrower [right arrow] Log of Average loan outstanding per
borrower
(**) denotes significant 5 % Level , (*) denotes significant at
10 % level.
Table 3
Technical Efficiency Scores (%) and Ranks across MFIs
Name of MFIs MFI Coefficient [z.sub.i]- Technical
([z.sub.i]) deviation Efficiency (TE)
ADARSHA 3.88202 -0.73949 82.7
AMMACTS 3.65099 -0.97052 76.7
ASSIST 3.42988 -1.19163 70.7
Bandhan 2.69153 -1.92998 48.8
BASIX 3.40191 -1.2196 69.9
Bhoomika 3.32758 -1.29393 67.8
BISWA 2.91502 -1.70649 55.7
BSA 3.07409 -1.54742 60.4
CMML 3.78523 -0.83628 80.2
Coshpor MC 2.96927 -1.65224 57.3
CReSA 3.44328 -1.17823 71.0
GK 3.32897 -1.29254 67.8
GV 2.97464 -1.64687 57.5
IASC 4.57342 -0.04809 99.0
KBSLAB 3.89014 -0.73137 82.9
Kotalipara 2.9327 -1.68881 56.2
Mahasemam 3.10351 -1.518 61.3
NDFS 3.71721 -0.9043 78.4
PMS Indore 3.72621 -0.8953 78.6
Sanghamitra 3.32129 -1.30022 67.6
Sarvodaya nano finance 3.46019 -1.16132 71.5
Satin Credit care 4.62151 0 100.0
Share 3.01275 -1.60876 58.6
SKS 3.2422 -1.37931 65.3
SPADANA 3.22163 -1.39988 64.8
VWS 3.18532 -1.43619 63.7
Name of MFIs Rank (TE)
ADARSHA 4
AMMACTS 8
ASSIST 11
Bandhan 26
BASIX 12
Bhoomika 14
BISWA 25
BSA 20
CMML 5
Coshpor MC 23
CReSA 10
GK 13
GV 22
IASC 2
KBSLAB 3
Kotalipara 24
Mahasemam 19
NDFS 7
PMS Indore 6
Sanghamitra 15
Sarvodaya nano finance 9
Satin Credit care 1
Share 21
SKS 16
SPADANA 17
VWS 18
Table 4
Results of Regression analysis for Determinants of TE
Variables Coefficients t-statistic
Constant 70.864 *** 15.430
Size (Total Assets) 2.482 *** 3.008
Age (no. of Years of Experience) 0.813 *** 2.42
Type 1(NGO) -10.128 *** -3.11
ROA (% of Returns on Assets) 1.89 0.902
DER (% of Debt to Equity) -0.917 ** -1.82
[R.sup.2] 0.694
Adj. [R.sup.2] 0.652
Note: (***) denotes significant 1% Level,
(**) denotes significant at 5% level,
(*) denotes significant at 10% level