The effect of sport setting on fan attendance motivation: the case of minor league vs. collegiate baseball.
Bernthal, Matthew J. ; Graham, Peter J.
A significant amount of prior research in sport marketing has
explored the area of fan motivation. This research has addressed topics
such as self-esteem as a motivator of fanship (Branscombe & Wann,
1991). Cialdini's seminal work on self-esteem as a fan motivator,
for example, found that fans tend to "bask in reflected glory"
(BIRGing) when their team wins, and "cut off reflected
failure" (CORFing) when they lose (Cialdini et al., 1976; Cialdini
& Richardson, 1980). Other research has explored gender differences
in fan motivation (e.g., Dietz-Uhler, Harrick, End, & Jacquemotte,
2000; Gantz & Wenner, 1995;) with the general finding that women
tend to be relatively more motivated to be a sport fan for social
reasons such as watching a game with family/friends, while men tend to
be relatively more motivated by the competitive aspects of sport.
Further research on fan motivation has examined motivations underlying
the preference for certain sports or certain types of sports over others
(Warm, Schrader, & Wilson, 1999; Wenner & Gantz, 1989). Sport
and entertainment has also been used as a context for examining
motivations underlying general consumption (e.g., Arnould & Price,
1993; Holt, 1995).
While existing fan motivation research has provided considerable
insight, one area that remains unexplored is fans' motivation
behind attending different settings of the same sport. The current study
examines, using minor league baseball and collegiate baseball as the
settings, the extent to which fans of different settings of the same
sport can be differentially motivated in terms of attendance at the
events. This study was largely motivated by Wenner and Gantz's
(1989) study which compared fan motivation factors by sport and by Wann
et al.'s (1999) study which compared fan motivation factors by
sport type, and seeks to expand upon these studies and their significant
contributions. Wenner and Gantz (1989) found differences among sports in
fans' motivation for watching sports on television. For example,
fans of collegiate basketball were the most motivated to watch in order
to see how their favorite team does, and also the most motivated to
learn more about the players and the sport. Baseball fans were the least
likely to watch their sport to get "psyched up", particularly
compared to pro football fans, who rated this as a relatively stronger
motive to watch.
Wann et al. (1999) examined differences in fan motivation on a more
aggregate level than Wenner and Gantz (1989) by utilizing sport type as
the independent variable as opposed to simply different sports. They
identified eight common fan motivation factors that have been identified
in prior literature, and which comprise the Sport Fan Motivation Scale
(Wann, 1995). These eight motives include eustress (a positive,
stimulative, energizing stress), self-esteem enhancement (BIRGing),
escape, entertainment, economic motivation (gambling opportunity),
aesthetic value (in essence, the "beauty" of the sport), group
affiliation/need for belongingness, and desire for family socialization.
The authors examined differences in these eight motivations in fans of
different sport types, specifically between fans of team (e.g., hockey,
football) versus individual (e.g., figure skating, tennis) sports, and
between aggressive versus nonaggressive sports. Results indicated that
fans of individual sports had higher levels of aesthetic motivation than
fans with a preference for team sports, while fans of team sports were
relatively more motivated by eustress and self-esteem enhancement than
fans who preferred individual sports. Further, they found that fans of
aggressive sports were relatively more motivated by economic concerns
than fans of nonaggressive sports, while fans of nonaggressive sports
were relatively more motivated by aesthetics.
In reflecting on these studies and the body of fan motivation
literature, we contend that as fans can be differentially motivated
depending on both the specific sport under consideration as well as the
sport type (aggressive versus nonaggressive, individual versus team)
under consideration, so too can they be differentially motivated within
one particular sport depending on the setting of that sport. For
example, fans of a National Basketball Association (NBA) game could be
hypothesized to be more motivated by the "total entertainment
experience" and the opportunity to view "superstars" than
fans of collegiate basketball, while fans of collegiate basketball may
be relatively more motivated by the group affiliation, in the case of
NBA fans being relatively more motivated by the desire to see
superstars, it may be the case that different settings of the same sport
may be more adept at satisfying certain fan motives, and therefore
attract fans more driven by these motives. Most would argue that in
aggregate, there is more opportunity to view "superstars", in
terms of image and exceptional talent, in the NBA than there is in
collegiate basketball. Indeed, different settings of the same sport may
be viewed as a contextual factor which may lead to certain fan
motivations being more or less present.
Kahle, Kambara, and Rose (1996) found that collegiate football fans
were motivated primarily by three factors. First, they were motivated by
a desire for a unique, self-expressive experience, meaning they were
motivated to achieve some degree of freedom from the stress and
anxieties of daily life. Sport helped them do this through elements of
fantasy (imagining themselves on the field), personal accomplishment
(BIRGing), and excitement. Second, they were motivated by
internalization, an overall attachment to and love of the team. Finally,
they were motivated by camaraderie, or a desire for group affiliation.
The authors state that these three basic motivations for attendance
should be present in different degrees for different consumers in
different contexts. One contextual factor in Kahle et. al's study
can be considered to be the collegiate setting of football. The authors
found that in this collegiate setting, compliance and obligation were
antecedents to camaraderie. With regard to compliance, fans yield to
group influence. Students or fans in the collegiate community thus are
motivated to attend in part to meet other expectations of attendance in
order to receive rewards or avoid punishment. In other words, they feel
a need to attend because they believe they are expected to attend.
Obligation is the private side of compliance, where fans feel strongly
about team affiliation as a matter of duty. While Kahle et. al find that
obligation alone does not necessarily drive attendance, the combination
of compliance and obligation form the reference-group influence which
they call camaraderie.
As Kahle et. al (1996) acknowledge, camaraderie (as well as the
other motives) is a motive that may be more or less present depending
upon context. As one context, consider the varying types of football
games one might attend: high school, collegiate, professional (and even
varying settings of professional, e.g., arena football, National
Football League (NFL), etc.) The issue arises, then, as to whether there
would be differential levels of motivational factors such as compliance,
obligation, and its resultant camaraderie among the varying settings of
football or any other specific sport. As an example, consider that Kahle
et al. used a student sample in their study of collegiate football
attendance motives. It could be argued that collegiate students are part
of a relatively tight-knit "consumption community" (Shoham
& Kahle, 1996), in which compliance and obligation motives
surrounding attendance at their school's major athletic events
exists to a large degree, perhaps more than they exist, for example, for
the resident of an NFL city with regard to attendance at the games of
the NFL team in their city. In essence, the felt pressure for a student
to attend their school's home games, for both external and internal
reasons, might be greater due to the relatively tight-knit consumption
community in which they exist than it would be, for example, for a
Charlotte resident's felt pressure to attend Carolina Panther home
games. This reasoning leads to the belief that camaraderie would be a
relatively less important attendance motivator for NFL fans compared to
collegiate football fans.
As another example of how motivational differences might differ
between different settings of the same sport, consider possible fan
motivations for attending professional golf events. Three potential
motivators might be the opportunity to view great golf, the opportunity
to view stars of the game, and the opportunity to view great golf
courses. Now consider that some fans might prefer to attend regular
Professional Golf Association (PGA) events while others might prefer to
attend Senior PGA events. We contend that fans of the PGA and those of
the Senior PGA would not necessarily have a similar motivational
structure in terms of the three listed motives. For example, given that
a large part the Senior PGA tour's draw is based on nostalgia, it
is possible that the opportunity to view stars of the game is relatively
more important for Senior PGA fans than PGA fans. Similarly, given that,
in aggregate, PGA tour courses are more challenging than and have
greater name recognition than do Senior PGA courses, it might be likely
that PGA fans are relatively more motivated than Senior PGA fans by the
opportunity to see, walk, and say that they have been to great golf
courses. Similar reasoning would be applied to the opportunity to view
great golf motive, with fans of the PGA likely being relatively more
motivated by this aspect than fans of the Senior PGA. As a final
example, older attendees at a Senior PGA event might have an additional
motive not present for attendees at a PGA event, and that would be the
opportunity to see athlete's ones age performing at a very high
level. In sum, while there might be fan attendance motives that
encompass all settings of golf, the structure of these motives may
differ depending on the golf setting under consideration. More
generally, we propose the following hypothesis: Within a particular
sport, fan attendance motivation is partially dependent upon the sport
setting under consideration. It is to the examination of this hypothesis
we now turn.
Method
Settings
We examined the issue of sport setting as a contextual factor
related to fan motivation within the sport of baseball. We chose Single
A minor league baseball and NCAA Division I collegiate baseball for
comparison of fan motivation factors for three primary reasons. First,
baseball is a sport that has multiple settings in which fans can attend
(i.e., collegiate, A, AA, AAA, Major League Baseball (MLB), etc.), and
thus provides an arena in which it would prove fruitful to examine
differences in fan motivation among same-sport settings. Second, Single
A minor league baseball and strong NCAA Division I collegiate baseball
(in the current study, data were collected from fans of a top 20
collegiate program) can be argued to be fairly equal in terms of quality
of the baseball itself; examining two settings which do not differ
greatly in terms of the quality of play itself provides an interesting
initial setting in which to examine other fan motivation differences of
more practical interest to marketers. Marketers have little to no
control over quality of play. However, findings of relevant differences
on other fan motivation factors (e.g., value, desire for group
affiliation, etc.) between different settings of the same sport would
prove strategically valuable to marketers. Third, the two teams from
which we collected data exist in the same city, and therefore draw fans
from the same market. This allowed us to examine related relevant issues
such as the extent of overlap in the fan base of the two teams. To the
extent that there is little overlap, it could be argued that there are
differences in the motivational structure between fans of these two
settings of baseball. Examining two same-sport settings within the same
market allowed for the exploration of the reasons why certain fans of
that sport choose to attend one setting over the other.
Participants
Survey data were collected at a minor league team's home games
on two consecutive nights. To avoid the presence of fan
promotions/giveaways being inflated as a motivator, yet allow this to
emerge as a potential motivator, data were collected at one game that
contained a fan promotion (a Child/player autograph night) and one that
did not. The same survey, simply reworded to reflect the change in team
name, was used to collect data at two collegiate games on two
consecutive dates. Survey data were collected from 552 fans (200 fans at
the minor league games (n = 115 at non-promotional night, and n = 85 at
promotional night) and 352 fans at the two collegiate games). Surveys
were completed at various locations as fans entered each stadium. After
discarding unusable surveys (i.e., key variables not completed), a total
of 522 (minor league n = 188, collegiate n = 334) remained.
The average age for minor league fans was 38.6, while the average
age for collegiate fans was 47.4. The majority of fans in both settings
were married (minor league = 65.2%, collegiate = 70.1%). Collegiate fans
tended to be somewhat wealthier than minor league fans, with 67.3% of
collegiate fans making $50,000 or above, and 55.5% of minor league fans
making $50,000 or above. There were more male than female fans in both
settings, (minor league = 58.8% male, collegiate = 63.5% male).
Fans' education level was similar in both settings, with both
groups being relatively well-educated. Thirty-three percent of both
minor league and collegiate fans had attended graduate school, while
only 16.6% of collegiate fans and 12.6% of minor league fans had not
attended any college.
Participants were asked to indicate how often they attended
baseball games of the other team (1 = Never, 2 = Rarely, 3 =
Occasionally, 4 = Often, 5 = Very Often). Interestingly, 78.7% of fans
surveyed indicated that they rarely or never attended games in the other
baseball setting (those surveyed at the collegiate games rarely or never
attended minor league games, and vice versa). This suggests the
existence of baseball fans who strongly prefer one setting of baseball
over the other. That is, there appear to be baseball fans who can be
categorized as either "minor league fans" or "collegiate
fans". We contend that this is due to the fact that fans who attend
predominantly minor league games are motivated to attend differently
than are fans who attend predominantly collegiate games. This provided
interest in examining the motivational structure of each
"type" (minor league and collegiate baseball) of fan further.
Motivation Items
Fan motivation items were generated by asking ten baseball fans to
list all of the reasons for which they attend baseball games. This task
resulted in 11 items (see Table 1) that were mentioned by more than one
fan. Using a seven-point likert-type scale for each item, fans at the
minor league and collegiate games were asked to indicate the importance
(1 = not at all important, 7 = very important) of these 11 items in
their decision to attend a baseball game in general (not only the
setting in which they were attending). The question was phrased:
"Considering all types of baseball games (including college, minor
league, and major league games), for each of the following items please
circle the number that best represents that item's importance in
your decision to attend a baseball game in general (not only home team
name baseball games)".
Results
Factor Analysis of Motivation Items
Exploratory factor analysis was performed on the 11 fan attendance
motivation items (Kaiser-Meyer-Olkin = .736, suggesting the data were
appropriate for factor analysis). Using a varimax rotation and a
conservative loading cutoff value of 0.6, four factors were retained
(eigenvalues ranging from 3.95 to 0.90) and labeled Baseball (rivalries,
quality of play, viewing outstanding players; [varies] = .79), Value
(ticket price, overall cost of attendance including parking,
concessions, etc.; [varies] = .84), Added Entertainment
(promotions/giveaways, in-game entertainment such as mascots, sound
effects, etc.; [varies] = .60), and Community (family environment,
allegiance to home team; [varies] = .42). Bivariate correlations between
the two items within each three two-item factor (value, added
entertainment, and community) were all significant at the p<.01
level. This, combined with the Cronbach's alpha for the baseball
factor (.79) indicate that the four retained factors demonstrate strong
internal consistency. Further, the four factors themselves were
significantly correlated (all correlations at p<.01) and explained
70.66% of the variance. Factor structure, loadings, percent of explained
variance, and eigenvalues are given in Table 1. Correlations between the
factors are given in Table 2. Two items, "opportunity for relaxed
socialization" and "love of the game of baseball" did not
load highly on any factor.
Motivation Differences by Setting
In order to analyze differences in fan attendance motivation
between minor league and collegiate baseball, a one-way MANOVA with game
setting (minor, collegiate) as the independent variable and fan
motivation factors (baseball, value, added entertainment, community) as
the multivariate dependent variables was performed, followed by
discriminant analysis. For each factor, summed scores of its individual
items were used as the dependent variable. It is important to note here
that in order to compare "collegiate fans" to "minor
league fans", only those fans who indicated that they never or
rarely attended games in the other setting were included in this
analysis (n = 411; minor league, n = 138; collegiate, n = 273). The 111
fans who indicated that they occasionally, often, or very often attended
games in the other baseball setting were removed. MANOVA revealed a
significant between-subjects game setting main effect (Wilks'
Lambda = .72; F(4, 376) = 35.81 ;p<.001), with approximately 28% of
the variance in the linear combination of fan motivation dimensions
associated with game setting differences. Given multivariate
significance, we followed with stepwise discriminant analysis. This
revealed one significant discriminant function equation in which ali
four fan motivation factors contributed to the discriminant function
(added entertainment DFC (standardized discriminant function
coefficient) = .76, baseball DFC = .65, value DFC = .55, community DFC =
.50). With regard to the relative contribution of each fan motivation
factor to the discriminant function, structure coefficients were as
follows: added entertainment = .51, baseball = .37, community = .37, and
value = .34. Using summed factor scores, results indicate that minor
league fans consider value (minor league M = 9.57, SD = 3.53; collegiate
M = 8.04, SD 3.94) and added entertainment (minor league M = 7.20, SD =
3.41; collegiate M = 5.05, SD = 3.22) to be more important in their
decision to attend a baseball game than did collegiate fans. In terms of
value, ticket price and the overall cost of attending a baseball game
appear to be more salient for baseball fans who prefer to attend minor
league games versus collegiate games, though the cost to attend the two
is not significantly different in most cases (1). In terms of added
entertainment, minor league fans also appear to be relatively more
motivated by promotions/giveaways and the "extra"
entertainment (in the form of mascots, sound effects, etc.) surrounding
a baseball game than do fans of collegiate baseball. Collegiate fans
compared to minor league fans considered items related to the baseball
game itself to be relatively more important (collegiate M = 14.40, SD =
5.09; minor league M = 11.89, SD = 4.67). This suggests that collegiate
fans could be considered to be "truer" fans of the actual game
of baseball itself than are fans of minor league baseball. Providing
additional support for this contention, while one of the 11 motivational
items, "love of the game of baseball", did not load highly on
any factor, it was a more important attendance consideration for
collegiate fans than for minor league fans (collegiate = 5.95, minor
league = 5.48; t = 2.71, p<.01). The community aspect of attendance
was also found to be relatively more important in a collegiate
fan's decision to attend a baseball game than it is in the same
decision for a minor league fan (collegiate M = 11.11, SD = 3.07; minor
league M = 9.59, SD = 3.22).
Importance of Motivation Items within Each Setting
While a certain fan attendance motivation factor may be more
important in one setting of a sport than another context of that same
sport, this does not indicate that the factor is necessarily important
in either setting. Therefore, in addition to relative importance of fan
motivation factors between the two baseball settings, we examined each
factor's importance independently within each baseball setting by
comparing the factor's mean score for fans in each setting to the
factor midpoint, using one-sample univariate t-tests. If a motivational
factor is significantly below the midpoint in a baseball setting, it
would be considered a relatively unimportant motivator of attendance in
that setting, while if the factor fell significantly above the midpoint,
it would be considered a relatively important motivator. The range of
the three summed items for the baseball factor was 3-21, with the
midpoint being 12, and the range of the two summed items for the value,
added entertainment, and community factors were 2-14 each, with the
midpoint for each of those scales being 8. Results are given in Table 3.
Results indicate that for minor league fans, value and the communal
aspects of the game were significantly higher than the midpoint, while
added entertainment, though a greater consideration for minor league vs.
collegiate fans, was significantly below the midpoint. The importance of
"baseball" did not differ significantly from the midpoint. For
collegiate fans, both the baseball and the community factor were
significantly higher than the midpoint, while entertainment fell below
it. Value was not significantly different than the midpoint. We now turn
to a more nuanced examination and discussion of each of the four
motivational factors.
Discussion
Baseball
The first factor, labeled "baseball", was comprised of
the items "rivalries", "quality of play", and
"viewing outstanding players". While we contend that
collegiate baseball at its highest level rivals Single A minor league
baseball in terms of quality of play, those who would argue for a
difference on this factor between the two settings would likely favor
Single A minor league baseball as being superior to collegiate baseball
in terms of the baseball itself, given that it is played at the
professional level. However, our results suggest that collegiate fans
are relatively more motivated than minor league fans to attend a
baseball game due to motivations central to the game itself. One might
reasonably argue that as rivalries are more pronounced in a collegiate
versus minor league environment, and as rivalries was an item included
in the baseball factor, this fact alone might explain the baseball
factor as being more central to collegiate versus minor league baseball
fans. However, while rivalries was indeed a significantly more important
consideration for collegiate (M = 4.96) versus minor league fans (M =
3.56) (t = 6.18, p<.01), collegiate fans also considered each of the
other two items loading highly on the baseball factor to be
significantly more important in terms of their decision to attend a
baseball game than did minor league fans (quality of play: collegiate M
= 4.91, minor league M = 4.21, t = 3.60, p<.01; viewing outstanding
players: collegiate M = 4.51, minor league M = 4.11, t = 1.94, p = .05).
In addition to the finding of this relative difference on the baseball
factor between the two groups of baseball fans, we found that in the
collegiate context, the baseball factor was indeed an important fan
consideration, while fans in the minor league context were relatively
neutral in terms of the baseball factor as a motivation to attend, in
sum, our results suggest that items central to the baseball game itself
are an important consideration for collegiate baseball fans, and while
not unimportant to minor league fans, does not appear to be a driving
force behind their attendance.
Value
More intuitively, perhaps, we find that value is a more important
consideration for minor league versus collegiate fans. Minor league fans
considered ticket price and the overall cost of attending a game to be
important motivators of attending a baseball game, while those fans who
generally attended collegiate games did not consider this factor to be a
strong motivator when choosing to attend a baseball game. Minor league
teams often position themselves, relative to both direct competition
(other professional sporting events) and indirect competition (e.g.,
dinner and a movie) as a form of entertainment with exceptional value,
and our results bear out the appropriateness of this strategy. It is
particularly interesting that the collegiate fans did not consider value
a significant motivator of attendance in light of the fact that many of
the fans attend for free as students or faculty (22.3% of our collegiate
sample attended for free), and those that do pay admission often pay (as
they did in this study) less than they would for a minor league game.
This could be explained by collegiate fans taking value for granted
and/or having value overshadowed by the baseball and community
motivations which they consider more strongly (see Table 3).
Added Entertainment
With respect to added entertainment, we found that minor league
baseball fans compared to collegiate baseball fans were significantly
more motivated with respect to promotions/giveaways and in-game
entertainment (contests, mascots, sound effects) than were collegiate
baseball fans. One might expect this result given the strong relative
presence of added entertainment in minor league versus collegiate
baseball games. However, interestingly, one-sample t-tests comparing the
mean score on this factor to the factor's scale midpoint showed
that added entertainment was significantly below the midpoint for minor
league fans. Indeed, added entertainment was the least important factor
in minor league fans' decision to attend baseball games. Minor
league baseball often heavily promotes the added entertainment
surrounding its events, with the belief that this factor is a strong
motivator of attendance. That is, minor league promoters often operate
with the mindset that fan-oriented promotions, in large part, drive a
significant number of fans to attend their games. Our results, while
based on a single study, suggest that this factor might not play as
important a role as a general driver of attendance (they are clearly
valuable as a targeting tool) as these promoters believe. Importantly,
one of the two games for which we collected data involved a
fan-incentive promotion. Therefore, a significant number of minor league
fans completing the survey had the potential to be strongly motivated by
this promotion. Our data suggests that they were not. In order to
further examine the effects of promotions/giveaways as a motivator of
minor league baseball attendance, we compared the mean score on the
individual promotion/giveaway variable between fans who attended the
promotion night at the minor league games and the fans who attended the
non-promotion night. On the seven-point scale, those who attended the on
the promotion night did not report being more motivated by this variable
than those who attended the non-promotion night (M = 3.57 promotion
night, M = 3.49 non-promotion night; t = 0.22, p = .82). Thus, isolating
the fans who attended the promotion night does not significantly alter
our results. This suggests that sport managers/promoters should examine
fan motivation factors carefully before assuming that certain fan
motivation factors are significant drivers of attendance. We are not
suggesting that fan promotions/giveaways do not ever influence
attendance. Indeed, they do. However, their success may differ by the
setting of the sport under consideration.
Community
Community was revealed to be a relatively stronger motivator for
collegiate versus minor league fans. Recall that Kahle et al. (1996)
found that camaraderie and its building blocks of obligation and
compliance were significant motivators for collegiate football
attendance. Our results parallel theirs in that elements of both
obligation and compliance are present within the community factor (i.e.,
allegiance to home team item). Thus, our earlier contention that fans in
a collegiate setting of a sport are likely to be relatively strongly
motivated by obligation and compliance (due to the relatively tight-knit
consumption community in which fans of a college team exist) is
supported.
While community was a stronger motivator for collegiate versus
minor league fans, it nonetheless played a large role in motivating both
groups of fans to attend baseball games (recall that the mean summed
score for the community factor was significantly above the midpoint for
both the collegiate and minor league samples). Thus, we find that while
there are indeed differences in fan motivation between different same
sport settings, there are also common motivators present in different
same-sport contexts. Our results suggest that, like for other sports
(Kahle et al., 1996; Wann et al., 1999) a need for affiliation is one
such factor in baseball. As a further example of common motivators for a
sport, regardless of context, consider the motivational item in this
study's survey labeled "opportunity for relaxed
socialization" (an item not loading highly on and therefore not
included in any of the four factors). Baseball has often been assigned
the moniker the "National Pastime". One reason for this is
that the unique form of baseball, with its slow pace and sporadic action
allows for families and friends to engage in "relaxed
socialization" relatively more so than other sports. Baseball,
relative to many other spectator sports, allows fans to converse and
otherwise socialize with each other. Indeed, of the 11 fan motivation
items, it had the highest mean score for minor league fans (M = 5.48)
and the third highest mean score (M = 5.25) for collegiate fans. Due
primarily to the form of the game itself, this opportunity for spectator
socialization is strong in baseball relative to other spectator sports,
and it remains strong regardless of the setting of the sport.
Conclusion
Prior research on fan motivation has shown that motivational
differences exist for fans of different sports (e.g., tennis, baseball,
college basketball, pro football) and for different classifications of
sport (e.g., aggressive versus nonaggressive sports). We have sought to
expand this research to show that motivational structures (specifically,
attendance motivation structures) also differ depending on different
settings within a particular sport (e.g., collegiate vs. minor league
baseball vs. major league baseball; Arena football vs. NFL vs.
collegiate football; Senior PGA vs. PGA, etc.). This study is an initial
step toward that end. While examining only two settings of one sport, we
have nonetheless shown that attendance motivation structures do differ
between these settings. Given that one of the fundamental requirements
of successful marketing is that marketing managers understand exactly
what drives consumers to purchase their product, it is imperative that
sport marketers discover exactly what motivates fans to attend their
events. While sport marketers can look to prior research to gain initial
understanding of the reasons fans attend the particular sport that they
are marketing, our research indicates that they could increase their
probability of success if they would also pay heed to the specific sport
setting in which they operate. For example, advertising campaigns should
appeal to fan's primary attendance motivators. Our results indicate
that for minor league baseball, advertising focusing on total
entertainment value would prove fruitful, while for collegiate baseball,
advertising focusing on school support/spirit and elements of the event
central to the game of baseball itself(e.g., rivalries, quality of play,
etc.) would prove, relative to minor league baseball, more successful.
With regard to our earlier golf example, if it were shown that fans of
the Senior PGA were significantly motivated by the opportunity to see
athlete's ones own age performing at a high level, the Senior PGA
tour might borrow from the PGA's "These Guys Are Good" ad
campaign and institute a "These Guys Are Still Good" campaign.
Understanding specific fan attendance motivation by sport setting would
benefit not only advertising campaigns, but other elements of the
marketing mix as well. If fans of a particular setting of a sport were
significantly motivated by camaraderie, for example, this would suggest
that marketers of that sport setting provide ample opportunity for group
attendance through the use of various group ticket packages. Such
packages would be less important if camaraderie was not a significant
motivator.
The body of fan motivation literature provides a foundation into
the understanding of what motivates fans of sport in general and what
leads a fan to prefer specific types of sports over others. Sport
marketing researchers should continue this quest to understand fan
motivation by furthering the journey into contextual factors that might
affect it, and, from an academic and practical standpoint, particularly
those contextual factors that might affect attendance at events. Our
research provides initial support for the contention that sport setting
is one of these factors.
Limitations and Future Research
Ideally, the validity and reliability of any scale used to
determine differences in fan motivation would be determined prior to its
use. This could be accomplished through the use of a scale such as the
Sport Fan Motivation Scale (SFMS) (Wann, 1995). However, in order to
show that fans of certain settings of a particular sport (e.g.,
baseball: minor vs. collegiate) can be motivated differently not only
when considering motivation items general to most sports, but motivation
items that are more specific to that sport itself, we refrained from
using a sport motivation scale such as the SFMS that contains primarily
global (non-sport specific) motivational items. Instead, we purposely included in our item inventory items that are both general to most
sports (e.g., "quality of play", "rivalries"), and
specific to the sport of baseball (e.g., "love of the game of
baseball", "opportunity for relaxed socialization").
Three of the emergent motivational factors consisted of only two
items each. While this is not ideal, it can be attributed to the fact
that we did not begin with a large number of items (11), the fact that
it was impossible to determine how many factors would emerge, and the
nonloading of two of our initial items ("love of the game of
baseball" and "opportunity for relaxed socialization").
This might potentially be avoided by beginning with more than 11 items.
However, we generated our items by asking ten self-described
"baseball fans" to list the reasons that they attend baseball
games for the purpose of generating motivational items more specific to
baseball itself than those contained in previously validated sport
motivation scales (such as the SFMS) for reasons described earlier, and
to give a more emic perspective to the research and results.
This area would prove fruitful for future research efforts. First,
future research could use scales such as the SFMS to examine whether and
where motivational differences among different same-sport settings exist
when using more general and established sport motivation scales. A
second area for further exploration is the examination of the extent to
which sport setting influences attendance motivation among different
sports. Our study was limited to two settings within one sport, and
given the unique structure of various sports, this type of contextual
difference may be more or less present depending upon the sport under
consideration. That is, while motivational differences exist between
fans of collegiate versus minor league baseball, they may be less
present, for example, between fans of various settings of minor league
baseball (A, AA, AAA). In any case, as can be seen from our PGA versus
Senior PGA, and NFL versus collegiate football examples provided earlier
in this paper, the opportunity exists in many sports to study
motivational differences within different settings of a particular
sport.
As a final example of expanding this research to different sports,
consider men's professional tennis versus women's professional
tennis. Women's tennis has garnered greater popularity than
men's tennis over the past several years. Tennis commentators have
argued that two of the reasons for this are the sex appeal of several of
the top female players and the fact that the points in women's
tennis last longer and are, as a result, more entertaining to watch.
Both of these arguments lead to the hypothesis that those tennis fans
who currently prefer women's to men's tennis are relatively
more motivated by aesthetics. On the other hand, those who still prefer
men's to women's tennis might be relatively more motivated by
power; thus they are relatively less attracted to the longer points in
women's tennis and enjoy the power and resultant shorter points in
the men's game. The research of Wann et al. (1999) was indeed an
important contribution to the sport motivation literature. Regarding our
tennis example, their research suggests that fans of individual,
nonaggressive sports such as tennis are relatively more motivated by
aesthetics than are fans of aggressive and/or team sports. Our example
above hypothesizes that while we concur with this, aesthetics likely
plays a more important role in some settings of tennis versus others.
Future research examining such differences within many sports would
prove fruitful.
Table 1
Factor Analysis of Fan Motivation Items
Factor
Baseball Value Added Community
Entert.
Eigenvalue 3.95 1.63 1.30 0.90
Percent Variance Explained 35.92 14.77 11.77 8.20
Factor Loadings
Rivalries .758# .003 .006 .109
Quality of play .814# .146 .141 .236
Viewing outstanding players .821# .142 .212 .165
Ticket price .009 .907# .156 .117
Overall cost of attendance .121 .900# .216 .009
Promotions/giveaways .121 .220 .807# .006
In-game entertainment .217 .136 .834# .134
(contests, mascots,
sound effects, etc.)
Family environment .004 .009 .425 .768#
Allegiance to home team .338 .002 .123 .723#
Opportunity for relaxed .153 .472 .005 .525
socialization
Love of the game of baseball .323 .276 .279 .439
Note. Items loading on each factor are in bold.
Note. Items loading on each factor indicated with #.
Table 2
Fan Motivation Factor Correlations
Factor Baseball Value Added Community
Enter-
tainment
Baseball 1 .305 ** .324 ** .449 **
Value .305 1 .360 ** .324 **
Added entertainment .324 ** .360 ** 1 .235 **
Community .449 ** .324 ** .235 ** 1
Note. ** p<.01.
Table 3
One-Sample t-tests on Minor League and Collegiate Fan Motivation
Factors
Factor Mid- Minor League Collegiate Factor
point Factor
Baseball 12 11.89 (t = 0.28) 14.40 (t = 7.64 **)
Value 8 9.57 (t = 5.15 **) 8.04 (t = 0.16)
Added entertainment 8 7.20 (t = 2.70 **) 5.05 (t = 14.81 **)
Community 8 9.59 (t = 5.73 **) 11.11 (t = 17.41 **)
Note. ** p<.0l. t-values represent tests within each setting of the
mean summed factor score against the midpoint of the summed factor
scale.
Footnotes
(1) Where there is a difference, tickets and concessions are
usually less expensive for collegiate baseball games than minor league
games. For example, the average ticket prices for the two teams in the
current study were $6 for the minor league games, and $5 for the
collegiate games.
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Address Correspondence To: Dr. Matt Bernthal, Department of Sport
and Entertainment Management, College of Hospitality, Retail, and Sport
Management, University of South Carolina, Columbia, SC 29208
Matthew J. Bernthal and Peter J. Graham
University of South Carolina