Chart toppers: Gogi Gupta crunches the data that drives music sales.
Hall, Olivia M.
On Grammy night, Gogi Gupta '00 and his 50 employees assemble
at company headquarters in Boston, ready to spring into action. Founded
11 years ago, Gupta Media develops digital ads, web and video content,
and technology solutions to give the top acts in music--names like
Beyonce and Taylor Swift--a boost in sales. On music's biggest
night, the team allows itself only the 25 seconds it takes a winner to
walk on stage to start moving units.
"Our goal," says Gupta, "is to pivot the massive
exposure and excitement generated by the wins into sales and fans."
Raised in the suburbs of Buffalo, Gupta credits his performance
under pressure to surviving the rigors of Cornell, guided by adviser
Rosemary Avery, chair of the Department of Policy and Analysis and
Management. "Gogi was one of those rare students who, despite his
struggles adapting to the pace at Cornell, had a vision for, and
confidence in, his future," says Avery. "He told me before he
graduated, 'Don't worry, Professor Avery. I'm going to be
successful and make you proud.' And he has!"
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It took Gupta a few false starts to find his niche in the marketing
world, but after successfully selling digital advertising for websites,
he switched to buying ads and promptly snagged Disney Music Group as his
first account. Today, with a client list that includes Sony, Universal,
and Warner, he finds that his armslength relationship to music has come
in handy.
"You don't get blinded by your own fandom," he says.
Instead, it's his passion for technology and data that drives his
business. "From the public policy portion of my Cornell education
the idea really stuck that you can put a price to a risk and make
decisions based on that. It has to be cold and precise. When there
aren't emotions involved, the good decisions and bad decisions make
themselves apparent."
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To put the company's success in Gupta's language of
metrics: In 2014, it was the lead digital agency on 49 of the 52 number
one albums, combining its team of marketers and engineers for big
impact. "We're able to report the performance of your ad
campaign twelve times a day to a tenth of a penny," says Gupta.
"It's like I can push this lever, and three CDs will fall off
the shelf somewhere in America." With its product smartURL, which
directs users to different destinations, including iTunes and Spotify,
based on their device and geographical location, the company supports as
many as 130 visitors per second. Looking forward, he is bullish as the
music business gains more control of its revenues from physical and
digital sales and streaming services.
"We are moving to a model of mass personalization, for
example, with services such as Spotify, that will drive more consumption
and more passion," says Gupta, who plans to expand his company
further into live events, sports, and TV networks.
'Our job as marketers is to find a way to make commerce out of
it, and we're the best ad agency at what we do in the entire
world."
Gupta's competitive drive and confidence in his team creates a
close-knit spirit at "the clubhouse," as his wife Seana
Richardson Gupta, Engineering '00, and mother to his three
daughters calls Gupta Media headquarters. "What makes Gogi rare and
unique is that, despite his success in business, he has never lost his
sincerity and connections with those close to him," says Avery.
"He has his feet firmly on the ground of what is and is not
important in life."