Course design: should we permit student participation?
Emery, Charles R. ; Tian, Robert G.
INTRODUCTION
Today's managers consider employee participation and
empowerment vital to making organizations more competitive in the
marketplace. Employee participation is said to lower operating costs,
improve productivity, quality, commitment and morale, and reduce
turnover (e.g., Kotter & Heskett, 1992; Milliken, 1996; Mumford
& Hendricks, 1996; Scotto, 1996). Employee participation/empowerment
is the centerpiece of the Total Quality Management movement. It is the
heart and soul of the movement to autonomous work teams. Employee
participation in the performance appraisal process has produced
resounding improvements in morale (Cawley, et al., 1998). Even a number
of colleges and universities allow their faculty members to individually
weight areas of emphasis (e.g., teaching, research, service) prior to
their year-end performance appraisal.
Amazingly, however, this fundamental management principle of the
new millennium is not practiced in the classrooms of most business
schools. Emery and Emery's (2001) survey of 106 business professors
at ten colleges and universities found that only six had experimented
with either allowing the students to develop the course syllabus (within
accreditation standards) or to determine the weighting of the assessment
vehicles (e.g., the students could weighting for the tests between
10-20% each, for the homework 30-40%, for quizzes 10-20%, for
presentations 5-15%, for the final exam 15-30%, etc.). Each of these
professors chose to implement it as a group rather than as an individual
decision-making process. Further, only three of these professors still
practice some form of student self-determination in their courses. The
three that discontinued the process, cited lack of tangible benefits,
lack of student consensus on syllabi or weighting decisions, increased
class divisiveness, and lower student satisfaction (as measured by
course evaluations). We believe, however, the time has come to increase
student participation in determining the weighting of appraisal
criterion. Discontinuing efforts in this area, because of failures, is a
kin to throwing out the baby with the bath water.
The purpose of this paper is twofold. First, examine the
participation literature from the standpoint of both a manager and an
employee to determine whether the theories might be generalized to the
teacher-student educational environment. Second, determine whether
students favor taking on a more active role in weighting course
assessments and if so which factors might be related to this desire.
LITERATURE REVIEW
There are two theoretically distinct approaches to examining the
appropriateness of employee participation. One evaluates it as a
consequence of leadership styles (e.g., job satisfaction, productivity).
The other examines it as an outcome of organizational
processes/strategies (e.g., participatory decision-making and appraisal
design) and individual differences (e.g., self-efficacy, locus of
control) on job satisfaction, commitment, productivity, motivation,
learning and attitude.
LEADERSHIP THEORIES
Situational or contingency theories of leadership are considered by
many to be the most valid approach to explaining leadership
effectiveness. These theories grew out of an attempt to explain the
inconsistent findings of trait and behavioral theories. Specifically,
These theories propose that the effectiveness of a particular style of
leader behavior depends on the situation. As situations change,
different styles become appropriate. We will examine three leadership
theories that suggest conditions under which a participatory style might
be most effective.
Decision Process Theory
Reviewers of empirical leadership research over the last thirty
years (e.g., Bass, 1990) suggest that the situational theory of
leadership advanced by Vroom and Yetton (1973) and reformulated by Vroom
and Jago (1988) is perhaps the most statistically valid model of
predicting and prescribing leadership effectiveness. The theory suggests
variations of authoritative, consultative and participative leadership
styles depending on the total situation, i.e. decision elements and
whether the leader's decision is for a group or an individual. The
theory is operationalized in the form of a decision tree that forces the
leader to answer as many as eight situational questions before it
prescribes the appropriate leadership style.
Application of the decision process theory to the question of which
style of leadership would be most effective in the situation of
determining the weighting of course assessments requires that one answer
only three of the eight questions in the decision tree. The first
question asks, "Does the problem possess a quality
requirement?" The term "quality requirement" stands for
the degree of importance that the manager or in this case the professor
attaches to attaining a decision of high technical quality. In this
case, the answer is "no" (i.e., the problem does not possess a
quality requirement). No organizational goal or objective, external to
the professor and his or her work group, is at stake, and any
alternative that meets the constraints imposed by the problem (i.e., to
have a assessment weighting schema) will be effective providing it is
successfully implemented. Given that answer, the decision tree directs
the leader to ask, "Is acceptance of the decision by subordinates
important for effective implementation?" This question deals with
the attaining the commitment of the subordinates to the decision. The
answer is clearly "yes". Securing the commitment of an
identified set of organization members to the decision can be important
either because they have to carry out the decision or because it is
somehow important to them and they, in turn, are important to the
organization. Next, the decision tree asks, "If you were to make
this decision by yourself, is it reasonably certain that it would be
accepted by your subordinates? This doesn't ask whether the
decision will be followed, it focuses on acceptance of the leader's
expertise to make this decision. This is one of the most complex
judgments required by the model. Weighing each of the relevant
factors--culture, nature of followers and of their relationship to the
leader, and the nature of the decision--the leader must judge the
likelihood that the autocratic decision that he or she would make would
elicit the needed commitment. The answer to this question is
"yes". As such, this directs us to the conclusion that a
participative or group process of joint decision-making is most
appropriate for this situation (i.e., the class should determine the
weighting of the assessments). If this same problem is analyzed from the
standpoint of determining the best style for individualized
decision-making, the model indicates the decision should be delegated to
the student.
Path-Goal Theory
House (1971) developed the path-goal theory from Vroom's
(1964) expectancy theory of motivation. The expectancy theory proposes
that motivation to exert effort increases as the perceived relationships
between effort and performance and performance and outcome expectations
improve. The path-goal theory, however, focuses on how leaders influence
a follower's expectations. House's model describes how
expectancy perceptions are influenced by the contingent relationships
among four leadership styles and various employee attitudes and
behaviors. According to the path-goal model, leader behavior is
acceptable when employees view it as a source of satisfaction or as
paving the way to future satisfaction. Application of the path-goal
theory to the question of assessment weightings, as modified by the
classroom environment (e.g., student tasks, work group, authority
system) and typical student characteristics (e.g., need for achievement,
experience, locus of control, task ability, and need for clarity),
suggests that the leader/professor would be most effective (based on
outcomes of motivation, job satisfaction, and acceptance of the leader)
using a participative style. House defines a participative style as
consulting with employees and seriously considering their ideas when
making decisions.
Situational Leadership or Life-Cycle Theory
Hersey and Blanchard (1982) developed a situational leadership
theory that postulated four leadership styles: telling, selling,
participating, and delegating. Each style was suggested as appropriate
for certain kinds of situations defined by a subordinates'
"maturity" level. Hersey and Blanchard see their theory as
representing a life-cycle model, analogous to a parent-child
relationship where the parent gradually relinquishes control as the
child matures. Specifically, the prescribed leadership style is
contingent on a follower's maturity, defined as "the degree to
which followers are ready and willing to tackle the task facing the
group." As such, Hersey and Blanchard would see the classroom
environment as one in which the professor should use a delegating style
of leadership when determine the weighting of assessment vehicles, i.e.,
the students are willing and able.
EMPLOYEE/STUDENT CHARACTERISTICS
Self-Esteem
Self-esteem is a belief about one's own self-worth based on an
overall self-evaluation (Gecas, 1982). Several studies have indicated
positive relationships between grading, self-esteem and learning (e.g.,
McGuire & McGuire, 1996; Pressley, et al., 1998; Smoll, et al.,
1993). Students often view grades as the most important part of
education and, as such, grades become a vital element in the development
of their self-image. Not only do grades affect a student's
development, they influence his/her desire to be continual learners.
Further, grades are not always an accurate reflection of student
knowledge or capabilities and, as such, may have a significantly
negative impact on his/her developing self-esteem. Efforts at raising
self-esteem often focus on goal-setting and self-determination exercises
(Tubbs, et al., 1993; White, et al., 1995). Simply put, people can raise
their self-esteem, motivation and task performance by establishing their
criterions of appraisal.
Self-Efficacy
Self-efficacy is a person's belief about his or her chances of
successfully accomplishing a specific task. Researchers have documented
a strong linkage between high self-efficacy expectations and success in
widely varied physical and mental tasks, anxiety reduction, addiction
control, pain tolerance, illness recovery, learning and avoidance of
seasickness in naval cadets (Gecas, 1989). Further, a great deal of
evidence has been generated that students have fine-grained beliefs
about what they can do and what they cannot do (e.g., Marsh, 1992).
These beliefs go far in determining academic tasks that students will
attempt and those they will avoid and, as such, has a great deal to do
with the learning process (Bandura, 1995). Bandura (1986) suggests that
efficacy can be effectively programmed by focusing on it four
determinants: enactive attainments, vicarious experience, verbal
persuasion, and physiological arousal. Enactive attainment is
potentially the strongest source of efficacy change because it involves
mastery experience. For example, research indicates that by successfully
asking a question in class, one's confidence for asking questions
will improve (Lent & Hackett, 1987). Additionally, within a work
environment, Barling and Beattie (1983) found that managers who promoted
self-determination (e.g., self-management and goal setting) tended to
enhance perceived self-efficacy. As such, it seems logical that if
students individually determine the weighting of the assessment
criteria, it might promote the eventual sense of course mastery.
Locus of Control
Rotter (1966) suggests that individuals vary in terms of how much
personal responsibility they take for their behavior and its
consequences. People who believe they control the events and
consequences that affect their lives are said to possess an internal
locus of control. On the other side of this personality dimension are
those who believe their performance is the product of circumstances
beyond their immediate control. These individuals are said to possess an
external locus of control and tend to attribute outcomes to
environmental causes, such as luck or fate. Unlike someone with an
internal locus of control, an "external" would attribute a
failing grade to an unfair test or grade weighting system (Rotter,
1990).
Researchers have found several important behavioral differences
that relate to our study. First, internals have stronger expectations
and as such display greater work motivation (Spector, 1982). Second,
internals exhibit higher performance on tasks involving learning or
problem solving, when performance leads to valued rewards (Norris &
Niebuhr, 1984). Third, there is a stronger relationship between job
satisfaction and performance for internals than externals (Nystrom,
1983). Fourth, people high in internal locus of control will be
frustrated by things they cannot control and will display job
dissatisfaction (Renn, et al., 1991). Fifth, externals who have been
significantly involved in designing their organization's procedures
and systems have more favorable attitudes toward the systems and
procedures than their external-locus co-workers who had not participated
(Hawk, 1989). The classroom implications of these findings are clear;
direct participation can bolster the attitudes and performance of
externals and internals alike.
ORGANIZATIONAL PROCESSES
Participatory Decision Making (PDM)
Participation in decision-making takes several distinct forms
(e.g., participation in work decisions, consultative participation,
short-term participation, informal participation, employee ownership,
representative participation). For our purposes, the participation in
work decision form most closely parallels the student self-determination
efforts in the classroom. This is the type of participation in which the
individual worker's influence is high; typically, it focuses on
establishing the goals and determining how the work is organized. This
form of PDM (participation in work decisions) has relatively consistent
and positive effects on productivity and satisfaction. Of 15 studies, 11
found increases in performance/productivity and job satisfaction,
whereas only 1 found a decrease (Cotton, et al. 1988). Further,
motivation to improve performance has been reported to increase with
increasing levels of access in PDM (Wexley, et al., 1973). As such, it
seems logical to conclude that by allowing students to participate in
determining the weighting of assessments, the professor will promote
performance and satisfaction. Also, it is important to note that in a
work environment, increased employee satisfaction has a significant and
positive effect on attendance (Hackett, 1989), turnover (Tett &
Meyer, 1993), and stress reduction (Bordwin, 1996).
Employee Appraisals
Early research demonstrated that employee satisfaction with the
performance appraisal process affects variables such as productivity,
motivation, and organizational commitment (Hgen, Fisher, & Taylor,
1979; Larson, 1984; Pearce & Porter, 1986; Wexley & Klimoski,
1984). More recently, Cawley, Keeping and Levy (1998) explored the
relationship between participation in the performance appraisal process
and various employee reactions using a meta-analysis of 27 empirical
studies. They found that the overall relationship between participation
and employee reactions is most strongly related to satisfaction.
Specifically, value-expressive participation (i.e., participation for
the sake of having one's "voice" heard) and instrumental
participation (i.e., participation for the purpose of influencing the
end result) had strong relationships with satisfaction, motivation to
improve, and assessment of fairness.
Due to the importance of these outcomes of performance appraisal
satisfaction, it follows that organizations should attempt to increase
this type of employee satisfaction. Further, it seems reasonable to
suggest that students should determine the weighting of assessments
based on the research findings on employee participation in the design
of appraisal systems.
HYPOTHESES
H1: Students will prefer to determine the weighting of assessment
vehicles rather than have it determined by the professor (p>.50, x
[??] .05)
H2: Students will prefer self-determination to group determination
in setting weighting schemes (p>.50, x [??] .05)
H3: Student grade point average will be positively correlated with
a desire to determine the weighting of course assessments (x [??] .05)
H4: Student self-efficacy will be positively correlated with a
desire to determine the weighting of course assessments (x [??] .05)
H5: Student locus of control will be positively correlated with a
desire to determine the weighting of course assessments (x [??] .05)
METHOD
Seven participating faculty members from five colleges and
universities administered a survey/questionnaire to two hundred and
fifty four, junior and senior, undergraduate business students during
class time. The survey included various demographics plus questions on
their preference to participate (individual or group) in the
determination of weighting course assessments, their beliefs on the
relationship between participation and learning and their beliefs on the
relationship between participation and motivation and grade achievement.
Additionally, the survey contained a 7-item questionnaire on locus of
control (Rotter, 1966) and a 7-item questionnaire on self-efficacy
(academic scale of the College Self-Efficiency Instrument, Solberg, el
al.).
RESULTS
Hypothesis testing
The response rate and usability of the questionnaires was 100
percent. The hypotheses were tested using z-tests and correlation
analysis. Results of the z-tests confirm both the first and second
hypotheses. One hundred and eighty eight students or seventy three
percent indicated they supported the idea of determining the weight of
course assessments (p<.01). Of the 73 percent voting for determining
the weighting schema, one hundred and fifty four students or 82 percent
voted for individual rather than group determination (p<.01). The
third hypothesis which suggested that the desire for determining the
weighting of grades would be positively correlated with grade point was
not supported at p<.05. The fourth hypothesis which suggested that
the desire for determining the weighting of grades would be positively
correlated with student self-efficacy was supported (r=.37, p<.01).
The fifth hypothesis which suggested that the desire for determining the
weighting of grades would be positively correlated with student locus of
control was supported (r=.33, p<.01).
Additional findings and demographic information
An evaluation of student preferences by gender, class size, course
level and class level failed to reveal any significant correlation.
Additionally, of the 73 percent that voted for determining the weighting
schema, 76 percent believed it would improve their motivation to learn
and 89 percent indicated that it would improve course satisfaction (top
two blocks on a five-point scale). Also, 92 percent (of those students)
believed it would push them to take more responsibility for the course
grade. Lastly, it is interesting to note that of the students 154
students who voted for individual determination of assessment weighting,
68% said they would rather have the instructor determine the weighting
than have it done as a group.
DISCUSSION
The literature review indicates there is good reason to believe
that a number of management theories and strategies dictating the use of
employee participation can and should be generalized to the classroom.
Particularly noteworthy were the positive effects reported from studies
in which employees determined the criterion weightings for their annual
appraisal. Further, the positive relationship between participation and
personal growth suggests that student participation in designing the
assessment schema could have a positive effect on learning. American
students place a high priority on grades and as such they allow grades
to affect their self-concept. Consequently, we should search for ways to
improve the links between expectations, instrumentalities and outcomes.
Allowing students to participate in determining the weighting of
assessments for a course may be an important contribution. Naturally,
one must discount the students' self-reported claim that
self-determination of assessment weighting will have a positive
influence on motivation, responsibility, and learning, but the fact
remains that they want more control of outcomes. Overwhelming support
for the first hypothesis clearly indicates that students want to
participate in designing their assessment schema.
It should not be surprising that students preferred to determine
the assessment schema on an individual basis rather than as a group.
Hofstede's (1980) seminal work on culture indicated that U.S.
students tend to be more individual than collective, masculine than
feminine, and have a lower perception of power distance. As such, one
would expect grades to be important and that students would possess a
desire for individual control and the belief that it should be their
prerogative. It was interesting, however, that students preferred to
have the professor set the schema over the other students rather than it
determined by the class group. This finding probably indicates a lack of
cohesiveness in a number of surveyed classes and as such the findings
may vary by class size, date in the semester that the survey was
administered, and the interdependence and familiarity of classmates. In
any case, it appears the students believed that they didn't think
they had a voice and as such took the more conservative approach, i.e.,
let the professor determine the weighting schema.
The significant relationships between the students' desire for
self-determination and their degree of self-efficacy and locus of
control support previous studies (e.g., Bandura, 1986; Lint &
Hacket, 1987; Multon, Brown, & Lent, 1991) that have linked student
self-efficacy and locus of control with their desire for performance.
Surprisingly, however, a student's grade point average was not
significantly correlated with their desire for self-determination of the
weighting schema. This mostly likely can be explained by the broad-based
support for self-determination and the fact that many variables affect a
student's grade point average besides a desire for
self-determination.
CONCLUSIONS
Educational institutions should be on the cutting edge of new
ideas, yet we see very little change in way we incorporate the student
into the learning process. Surprisingly, Swearington (1997) noted that
the higher the education level of the organization's managers, the
more likely they are to use a participative management style of
management. Yet, the Emery and Emery (2001) study of instructor styles
indicated that the average professor is predominately directive and on
occasion consultative. This style of behavior is certainly in conflict
with Vroom and Jago's (1988) contention that there are many
instances where the manager/professor doesn't require a high
quality decision, i.e., one that will affect organizational goals. It is
during these instances that the manager/professor should take the
opportunity to improve commitment and job satisfaction through
participation. Perhaps now is the time to apply the concepts we teach
too the way we teach.
The results of our review suggest the need for research in a number
of important areas. First, it may be that the effect of allowing various
forms of participatory decision-making in the classroom is additive. In
other words, if different forms of PDM are associated with different
outcomes (Cotton, et al., 1988), the combination of two or more forms of
participation may produce interesting results. Second, there is a need
for experimental studies investigating the reactions of students to the
incorporation of self-determination in the assessment schema. In other
words, does self-determination affect a student's sense of
organizational justice and responsibility and subsequently his or her
course satisfaction and attendance? Does self-determination affect
motivation through increased expectancies and instrumentalities? If so,
does this increase in motivation affect learning? It is suggested that
the answers to these questions may be available to those professors who
teach two sections of the same course. Third, most studies of college
students focus on student achievement in a single course. This seems
unnatural to us because it is the rare student who has the luxury of
taking one course at a time. More typically, students are juggling
multiple courses, and as they do so, they also juggle other
responsibilities, including work and commitments to friends and
families. As such, the positive effect of self-determination may be
difficult to determine by experimenting with just one course in the
student's schedule. Fourth, future conceptual and empirical work on
student self-determination in course work should examine the effect of
contextual and individual variables (e.g., path-goal moderators).
Lastly, we should take a closer look at the use of participatory styles
in classrooms across the globe. If present, we suspect these innovations
may be found in masculine countries with low power distances, low
uncertainty avoidance and a high sense of individualism (e.g.,
Australia, Canada, Great Britain, South Africa).
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