首页    期刊浏览 2025年06月28日 星期六
登录注册

文章基本信息

  • 标题:Work-life balance among bank managers: an empirical study of Indian banks.
  • 作者:Jain, Ravindra ; Jain, Sheelam
  • 期刊名称:Abhigyan
  • 印刷版ISSN:0970-2385
  • 出版年度:2015
  • 期号:January
  • 语种:English
  • 出版社:Foundation for Organisational Research & Education
  • 关键词:Bankers;Corporate culture;Foreign banks;Regression analysis;Women executives;Work and family;Work-life balance

Work-life balance among bank managers: an empirical study of Indian banks.


Jain, Ravindra ; Jain, Sheelam


[ILLUSTRATION OMITTED]

Introduction

The current work scenario is marked by the fast pace of change of all sorts such as intense pressure of global competition, advances in information technology and its increasing application at workplace, pressure of providing high quality of products / services, a larger number of women joining the workforce, and the co-existing virtual workplace. Customer pressure has forced organizations to go for restructuring their systems in such a way as fewer people have to do more work / for longer time duration. Such a scenario has resulted in increased work demands and longer working hours for employees and as a consequence employees are stressed out at work leading to disrupt work-life balance (WLB). As the demands of work intensify, there has been a continuing focus on the notion of work-life balance and how this might be attained. Prior research suggests that WLB is necessary for both job satisfaction and well being of employees because work and family are the crucial domains in most people's lives. Though WLB was initially construed as the concern for female employees, it has been recognized as a significant issue in the matter of not only the well being of all classes of employees but also the organizational health.

WLB reflects an individual's orientation across different life roles, an inter-role phenomenon; it is the extent to which an individual is engaged in and equally satisfied with his or her work role and family role consisting of three components of work family-balance: time balance (whereby equal amounts of time are devoted to work and family), involvement balance (whereby an equal level of psychological involvement in work and family roles exists), and satisfaction balance (whereby an equal level of satisfaction is derived from work and family roles) (Greenhaus, Collins, and Shaw, 2003). The term 'work-life balance' encompasses negative and positive associations relating to an individual's work and non-work roles, including family but also other salient areas of engagement (e.g., sporting, recreational, community) (Brough and O'Driscoll, 2010). Work-family spillover and work- life conflict (WLC) / Work-family conflict (WFC) are the much researched themes that appeared in extent literature. Work-family spillover emphasize the consequences of the work for family relations and it seeks to capture the effects of work on time for partner/family as well as time for family responsibilities and personal pursuits (Maume and Houston, 2001). Work-family conflict (WFC) is an inter-role conflict which appears when the requirements of one role make it difficult for an individual to fulfill the requirements of the other role (Greenhaus and Beutell, 1985). A lack of balance between work and non-work is commonly conceptualized as work/family conflict or work/non-work conflict. Frone, Russell and Cooper (1993) explicated that conflict could occur from work domain to family domain causing work-to-family conflict (WTF) or could occur from the family domain to work domain causing family-to-work conflict (FTW).

Organizational climate that is supportive to work-life balance is beneficial to both the organizations as well as to their employees. Supportive organizational climate for WLB generally results in improved physical and psychological health of the employees, lower rates of absenteeism, improved productivity, enhanced level of organizational commitment, higher level of perceived job satisfaction etc. Intensification of work and technology that blurs the boundary between work and the rest of life provides challenges for one and all (Shankar and Bhatnagar, 2010). Such a situation is of particular relevance for bank managers as increased work pressure and rapid changes in banking systems have contributed to growing difficulty for them in maintaining a balance between work and non-work activities. WLB has, therefore, become perceptible as a strategic concern for the management of Indian banks. Keeping such observations in view, the present study is an attempt to assess the prevailing status of perceived WLB among bank managers and organizational climate in Indian banks.

Review of Literature

Warner and Haudorf (2009) stated that work-family conflict reflects a complex interplay of factors at the individual, work group and organizational levels, i.e., factors related to work-family conflict for individuals include: work overload (e.g., the volume of work an employee is expected to complete in a given point of time), job control (e.g., the degree of autonomy employees enjoy with respect to when and how their work gets done), supervisor support (e.g., the extent to which a manager helps employees to balance their work and family demands), and organization support (e.g., the extent to which the organization's system and policies are supportive to employees in the matter of managing work and family demands). An empirical study carried out by van Steenbergen and Ellemers (2009) shows that employees who experience low conflict and high facilitation between work and family roles are objectively healthier, less absent and better performing employees. Gropel and Kuhl (2009) found that the perceived sufficiency of the time available for work and social life predicts the level of well-being of the employees only if the individual's needs are fulfilled. In earlier research, it has been shown that actual hours worked is the largest influence on work-family spillover (White et al., 2003). Pleck's (1977) study suggests that family-to-work spill-over is stronger for women and the work-to-family spill-over is stronger for men. Taylor, Delcampo, and Blancero (2009) investigated the relationship between work-family conflict/facilitation (WFC/F) and the perception of psychological contract fairness by Hispanic business professionals. The results of their study revealed that individuals who experience low conflict and high facilitation in the direction of work-to-family are more likely to report their perception of the psychological contract to be fair; and work-family conflict / facilitation mediated the relationship between the workplace supports and psychological contract fairness for supervisor support, work climate for family, and job characteristics. In earlier research, work-family conflict was found positively related to depression (Major, Klein, and Ehrhart, 2000) and turnover intentions (Boyar, Maertz, Pearson, and Keough, 2003) and the same was found negatively related to employee attendance, performance, and health (Eby, Casper, Lockwood, Bordeaux and Brinley, 2005; Hammer, Bauer and Grandey, 2003). Research evidence indicates that organizations may benefit from providing family friendly policies (Arthur, 2003; Bailyn et al., 1997; Friedman and Greenhaus, 2000; Lambert, 1993). Work-family conflict is negatively related to perceived job satisfaction (Noor, 2004), career satisfaction (Martins, Eddleston, and Veiga, 2002), and quality of life (Duxbury and Higgins, 1991). In the study of Lee, Kim, Park, Eun and Yun (2013), supervisor and family support were found to be negatively related to two different aspects of work-family conflict, i.e., work interference with family and family interference with work respectively. The results of the study carried out by Calvo-Salguero, Martinez-De-Lecea, and Carrasco-Gonzalez (2011) revealed the mediating role of intrinsic satisfaction in the relationship between FIW (family interfering with work) and generaljob satisfaction.

In prior research (e.g., Konrad and Mangel 2000; Perry-Smith and Blum 2000), work-life balance (WLB) was found to be positively related to positive outcomes at the level of both organization and individual employees. Earlier research indicates that work-life balance / work-family balance predicts well-being and the overall quality of life (e.g., Greenhaus et al., 2003); and lack of work-life imbalance was found to be associated with work and family conflict (Kofodimos, 1990; Higgins, Duxbury and Irving, 1992), increase in stress (Burke, 1988), and decreased well-being and quality of life (Aryee, 1992; Rice, Frone, and McFarlin, 1992; Grant-Vallone and Donaldson, 2001; Noor, 2004). Bloom, Kretschmer and Reenen, (2011) found a positive correlation between firm productivity and family friendly work-place practices. In the study of Avgar, Givan and Liu (2011), WLB practices and organizational support were shown to positively affect financial performance and reduction in employee turnover intentions. WLB was found to be positively correlated to job satisfaction (Kanwar, Singh and Kodwani, 2009; Rama Devi and Nagini, 2013-14).Wood, de Menezes and Lasaosa (2003) found that adoption of family-friendly practices was best explained by organizational adaptation, a combination of institutional pressures as well as competitive forces, local and technological factors, situational conditions, and managerial values, knowledge, and perceptions regarding work and family programs. The study of Chawla and Sondhi (2011) demonstrated that organizational commitment and job autonomy contribute to WLB of the employees.

Research Methodology

The Study: The present study assesses the current status of perceived work-life balance (WLB) among managers of Indian banks particularly with respect to: (a) work-family spillover (b) work-family conflict, and (c) work-family facilitation. Secondly, organizational climate (OC) with respect to supportive HR policies, supervisor support, organizational support, teamwork, trust, and openness in communication as exists in Indian banks was also studied. And an attempt has also been made to assess the relationship between OC in the selected banks and WLB among bank managers.

The Hypotheses: The following hypotheses regarding work-life balance have been tested in the study: [H.sub.1]: Work-life balance (WLB) exists in favour of bank managers. [H.sub.2]: There is no significant difference between the perceptions of male and female bank managers as regards to the current status of their work-life balance with respect to the three dimensions. [H.sub.3]: There is no significant difference between the perceptions of bank managers belonging to the three managerial levels as regards to the current status of their work-life balance with respect to the three dimensions. [H.sub.4]: There is no significant difference between the perceptions of bank managers across the public sector banks, private sector banks and foreign banks in India as regards to the current status of their work-life balance with respect to the three dimensions. [H.sub.5]: Organizational Climate as exists in the Indian public sector banks, Indian private sector banks and foreign banks in India is favourable to bank employees. [H.sub.6]: There exists a positive relationship between Organizational Climate as exists in Indian banks and WLB among bank employees.

Sampling Design: The study was carried out with sample survey of 318 managers belonging to public sector, private sector and foreign banks operating in India. For the purpose, State Bank of India (SBI), Bank of India (BoI), ICICI Bank, HDFC Bank, Axis Bank, Yes Bank, Standard Chartered Bank, and Hongkong and Shanghai Banking Corporation (HSBC) have been selected. The first two banks represent Indian public sector banks, next four banks represent Indian private sector banks and remaining two banks represent foreign banks operating in India. The selection of branches/ administrative offices for the survey was based on convenience sampling. For the purpose, three big cities, viz., Bhopal, Indore and Ujjain from the state of Madhya Pradesh have been selected. The three levels of bank managers, viz., senior managers, middle-level managers, and junior managers working in various administrative offices as well as branches of the chosen banks were selected for the purpose of the survey. Out of 318 participant managers, one hundred and thirty six (42.7 percent) managers were from public sector banks, one hundred and twenty five (39.3 percent) managers were from private sector banks and fifty seven (18 percent) managers from foreign banks operating in India. Thus, the sample included 12.3 percent senior level managers, 36.8 percent middle level managers and 50.9 percent junior level managers. Respondents of the survey represented different age groups, educational and professional qualification and experience levels. The average age of the members of the final sample was 35 years and these respondents had total experience for an average of 11 years. Seventy-five percent of the selected managers were male and twenty five percent were female managers. Eighty one percent of managers were married and nineteen percent were unmarried. Majority of the respondents (sixty six percent) were holding a post graduate degree.

Measures: Work-life balance was measured using a 9 item 5 point Likert type scale. Out of the nine items, three items measuring work-life spillover were adapted from the scale developed by Maume and Houston (2001), three items related to work-family conflict, and three items related to work-family facilitation were developed by the authors of this article. The reliability coefficients (Cronbach alpha score) were found as: 0.71, 0.70, and 0.75 for the three sub-scales respectively. Overall reliability coefficient for the entire 9 point scale was found to be 0.75 which indicates toward the reliability of the measure adopted for the present study as it is above Nunnally and Bernstein's (1994) standard 0.70 threshold. To measure organizational climate, a nine item five-point Likert type scale, an adapted version of the questionnaire developed by Rao and Abraham (1986) has been administered. The reliability of the scale has been tested and the reliability coefficient, that is, Cronbach's alpha (a) score was found as 0.90 which indicates the overall reliability of the scale. The above mentioned scales have response range varying from 1 for "strongly disagree" to 5 for "strongly agree".

Tools Used for Data Analysis: Mean, standard deviation, t-test, ANOVA, correlation analysis, and regression analysis were used to make relevant analysis.

Survey Results: Data Analysis and Findings

Based on the analysis of data given in Tables I to IV, the following findings pertaining to the assessment of work-life balance among managers of the selected Indian banks have been emerged:
Table I

Assessment of Perceived Work-Life
Balance (WLB) among Bank Managers
and Comparison between Perceived WLB
among Male and Female Managers

WLB Aspects       Mean Value    SD    Level of
                  (N=318)               WLB

Work-Family          2.74      .871   Moderate
  spillover
Work-Family          3.34      .910   Moderate
  conflict
Work-Family          3.35      .551   Moderate
  facilitation
Overall Work-        3.15      .609   Moderate
  Life balance

WLB Aspects       t Test Results

                  Males'        Females'      t Value   Sig.
                  Perception    Perception
                  (N=237)       (N = 81)

                  Mean    SD    Mean    SD

Work-Family       2.77   .880   2.66   .843    .953     .341
  spillover
Work-Family       3.34   .920   3.33   .888    .108     .914
  conflict
Work-Family       3.34   .553   3.36   .549    .305     .761
  facilitation
Overall Work-     3.15   .620   3.12   .579    .416     .678
  Life balance

Notes: (1) Standards for analysis: If mean value
of the specific Work-Life Balance aspect is above
4.0, it has been regarded as 'High'; if the
mean value is between 2.5 and 4, it has been
considered as 'Moderate'; and, if the mean value
is less than 2.5, it has been regarded as 'Low'
(2) Significant at .05 level of significance
(Table Value = 1.96).


Work-life Balance among Bank Managers: Mean values and ANOVA (as can be grasped through Tables I and II) revealed that Work-family spillover, work-family conflict and work-family facilitation--all the three aspects were perceived as at their moderate level by the bank managers across the public sector banks, private sector banks, and foreign banks but with significant variation (at 0.05 level of significance). It means that level of work life balance among the Indian bank employees vary among the three sectors. However, as indicated by the t test results (refer Table I), the same was found at the same level without any significant variation between the male and female managers across the sectors. So far as perception of junior, senior, and middle level managers is concerned, ANOVA revealed that all the three aspects were perceived as at their moderate level that too without any significant variation (refer Table II). Although at overall moderate level across the three sectors, work-family spillover was found comparatively higher in foreign banks and lowest in public sector banks. At the same time, the study found comparatively lower level of work-family conflict and higher level of work-family facilitation in foreign banks. Correlation analysis by determining Karl Pearson's coefficient of correlation between 'work-family spillover' and 'work-family conflict'(r =0.453 **) indicates that both the aspects are positively correlated [**correlation is significant at the 0.01 level (2-tailed)].

Thus, the results of the study as noted above support the following three hypotheses: [H.sub.1]: Work-life balance (WLB) exists in favour of bank managers. [H.sub.2]: There is no significant difference between the perceptions of male and female bank managers as regards to the current status of their work-life balance with respect to the three dimensions. [H.sub.3]: There is no significant difference between the perceptions of bank managers belonging to the three managerial levels as regards to the current status of their work-life balance with respect to the three dimensions. However, the following one hypothesis "[H.sub.4]: There is no significant difference between the perceptions of bank managers across the public sector banks, private sector banks and foreign banks in India as regards to the current status of their work-life balance with respect to the three dimensions" was not found to be true.

Organizational Climate in Indian Banks: It was found that Organizational climate in the selected banks as regards to supportive HR policies, supervisor support, organizational support, teamwork, trust, and openness in communication was found to be moderately favourable across the three banking sectors (viz., public sector banks, private sector banks, and foreign banks) that too without any significant variation at 0.05 level of significance. In this context, no significant variation among the perceptions of junior, senior, and middle level managers as well as between the male and female managers as regards to organizational climate was found (refer Table III). These results of the study support the following hypothesis: [H.sub.5]: Organizational Climate as exists in the Indian public sector banks, Indian private sector banks and foreign banks in India is favourable to bank employees.

Relationship between Organizational Climate (OC) and WLB among the Bank Managers: Correlation analysis (Table III) revealed that OC and WLB are positively correlated but low degree of correlation (r=0.274) exists between the two variables. Regression analysis as indicated in Table IV clearly revealed that perceived organizational climate was found to have positive impact on WLB among bank managers. F value (F=6.357) was found significant at .01 level indicating that 'organizational climate' explains significant amount of variation in work-life balance. R2 value (.109) indicates that 10 percent variation in work-life balance is accounted for by organizational climate. These results of the study support the following hypothesis: [H.sub.6]: There exists a positive relationship between organizational climate as exists in Indian banks and WLB among bank employees.

Discussion and Implications

The present study intended to measure the level of work-life balance of managers belonging to the banking sector and it was found that these managers experience moderate level of work-life balance leaving substantial scope for HR professionals and the top management of the banks to improve the work-life balance of their employees. It was found that managers experience moderate level of work-family conflict and work-family facilitation. The study found comparatively lower level of work-family conflict and higher level of work-family facilitation in foreign banks. Low work-family conflict in foreign banks as compared to higher work-family conflict in private banks could be possibly due to the significantly low average working hours in foreign banks (mean=9.39, SD=1.03) and high average working hours in private sector banks (mean=10.25, SD=.973). ANOVA reveals that such a variation is significant at 0.05 level of significance.

It has recently been established that organizations and supervisors who are generally supportive of their employees can reduce work-family conflict (Warner, and Hausdorf, 2009). Top management of the Indian banks must be sensitized to the work-life issues in order to provide a better work-life balance to their employees and ensure that they are ready to provide an adequate combination of supportive climate and family-friendly practices which would help them to balance their work and family responsibilities. Work life interventions are policies, programs, practices, and benefits that are intentionally designed to promote healthy integration, balance, enrichment, harmony, and facilitation in the interface between the domains of work and life, while also alleviating or ameliorating the bidirectional stressful demands, conflicts, and tensions between the work and life domains (Morris, Storberg-Walker and McMillan, 2009). While organizing support provisions for its employees, organizations need to be careful about these issues. It is generally suggested that employees should have operational flexibility to control their working arrangements and perceive that they are being fairly treated. Thus, allowing employees some control in managing potential conflicts between their work and family demands may be a relatively inexpensive way to gain longer-term commitment from the concerned employees. Changes in the structure of the workforce, such as an increase in working hours, a larger number of women joining the workforce, and many more couples involved in the workforce warrant the continuous change in HRM policies so as to enable employees to improve the level of their work-life balance. The industry best practices for work-life balance included flexible time, work from home options, five-day work week, planned vacation options, leave facilities, employee welfare programms, employee engagement initiatives, talent enrichment activities and focus on fitness (Gunavathy, 2011). However, these practices (except leave facilities and employee welfare programs) could not be adopted by Indian banks may be due to unique nature of banking services. Some innovative ideas need to be evolved in this context. Taken as a whole, our findings suggest that organizations which appear supporting the process of reducing work-family conflict generally get the benefit of enhanced level of organizational effectiveness.

Direction for Future Research

Extent research in the field of WLB predominantly focused on work-life conflict / work-family conflict and the studies on work-life facilitation / work-life enrichment and family friendly practices are sparse. Eby et al. (2005), in their comprehensive review of WLB related studies, found relatively few studies that examined the effects of employees having used family friendly practices. The impact of work-to-family and family-to-work conflict has dominated scholarly research on work-family interface to the neglect of work-family and family-work facilitation (Greenhaus and Powell, 2006). Keeping these observations in view, it may be suggested that future studies should focus on work-life facilitation / work-life enrichment, work-family / family-work facilitation and family friendly practices. In prior research, job control (e.g., Greenberger and Strasser, 1986; Ganster and Fusilier, 1989) and work overload (e.g., Duxbury et al., 1994; Frone et al., 1997) have been revealed as common predictors of work-family conflict; however, there remains little research examining the mechanisms through which job control and work overload affect work-to-family conflict (Thomas and Ganster, 1995). Therefore, identifying such mechanisms may be the preferred them for future research. Prior research has been largely focused on how work interferes with family and to a lesser extent of how family situation interferes with work. Another major area within WFC literature has been the role of organizational climate in reducing work-family conflict / work-life conflict and helping employees in managing their work-family / work-life lives well. Within this too, there was a variation, while some studies predicted outcomes based on the availability of organizational policies (Perry-Smith and Blum, 2000), a few others predicted them on the basis of the usage of these policies (Kossek and Nichol, 1992). Previous research studies on such a theme are insufficient and therefore such a theme needs to be taken up by future researchers. Padhi and Pattnaik (2013) stated that the constructs of work-family enrichment, enhancement, positive work-life spillover, work life facilitation, at times have been used interchangeably in the literature and have at times been clearly distinguished from each other and therefore there is a need to first clearly define and understand the constructs, followed by testing of the different theories that have been developed. Interest in the positive impact of the work-life facilitation or work family enrichment and family friendly practices in organizations got an impetus. But much more needs to be done in such an area. A number of questions that are less explored so far in extant research are: How can organizations engender the highest levels of employee productivity while simultaneously enabling employees to achieve a good balance between their work and family lives? Can work and family conflict create the positive impact on outcome variables such as employee productivity and employee well being? If yes, which factors mediate such relationship? Whether informal family-friendly organizational climate or formal family-friendly support practices or both will have a positive impact on work-family conflict and work-family facilitation? Which factors mediate such relationship? Will the three family-friendly practices (i.e., telecommuting, the ability to take work home, and flexible work hours) have positive effect or negative effect on work-family conflict in different culture? Will the given culture mediate such relationship? Future research is needed to deal with these emerging issues.

Conclusion

The study revealed that work-family spillover, work-family conflict and work-family facilitation - all the three aspects of WLB were perceived as at their moderate level by the bank managers across the public sector banks, private sector banks, and foreign banks with significant variation across the three sectors, but without significant variation by the managers across the three management levels and also by the male and female bank managers. Perceived organizational climate was found moderately favourable across public sector banks, private sector banks, and foreign banks that too without any significant variation. The study has been based on the responses received from the bank managers working in the urban and semi-urban bank branches / offices of the three districts (viz., Bhopal, Indore and Ujjain) of Madhya Pradesh state of India and the bank managers working in metropolitan and rural branches / offices did not participate in the study. The factors like long distance between home to work place resulting in more time pressure and employees' less availability for the family members further negatively affect the work-life balance for the bank managers working in metropolitan branches / offices of the various banks. The bank managers working in rural branches and their family members have to face some other problems like irregular electricity supply, inadequate transport facilities, less efficient telecommunication facilities, low speed internet connectivity, lack of higher education facility for the family members etc. Due to influence of such kind of factors, perceived level of work-life balance in case of bank managers working in metropolitan and rural branches / offices of the various banks may not be at the same level as have been perceived (at moderate level) by the bank managers placed in the urban and semi-urban bank branches / offices. Therefore, this limitation of the study should be kept in mind and due care needs to be taken while making broad generalization of the findings of the study.

References

Arthur, M. M. (2003). Share price reactions to work-family initiatives: An institutional perspective. Academy of Management Journal, 46, 497-505.

Aryee, S. (1992). Antecedents and outcomes of work-family conflict among married professional women: Evidence from Singapore. Human Relations, 45, 813-837.

Avgar, Ariel C., Givan, Rebecca K., & Liu, Mingwei (2011). A balancing act: Work-life balance and multiple stakeholder outcomes in hospitals. British Journal of Industrial Relations, 49 (4), 717-741.

Bailyn, L., Fletcher, J. K., & Kolb, D. (1997). Unexpected connections: Considering employees' personal lives can revitalize your business. Sloan Management Review, 38 (4), 11-19.

Bloom, N., Kretschmer, T., & Reenen, John Van (2011). Are family-friendly workplace practices a valuable firm resource? Strategic Management Journal, 32, 343-367.

Boyar, S. L., Maertz, C. P. Jr., Pearson, A. W., & Keough, S. (2003). Work-family conflict: A model of linkages between work and family domain variables and turnover intentions. Journal of Managerial Issues, 15, 175-190.

Brough, Paula., & O'Driscoll, Michael P. (2010). Organizational interventions for balancing work and home demands: An overview. Work & Stress, 24 (3), 280-297.

Burke, R. J. (1988). Some antecedents and consequences for work-family conflict. Journal of Social Behavior and Personality, 3, 287-302.

Calvo-Salguero, Antonia., Martinez-De-Lecea., Jose-Maria Salinas., & Carrasco- Gonzalez, Ana-Maria (2011). Work-family and family-work conflict: Does intrinsic-extrinsic satisfaction mediate the prediction of general job satisfaction? The Journal of Psychology, 145 (5), 435-461.

Chawla, Deepak., & Sondhi, Neena (2011). Assessing work-life balance among Indian women professionals. Indian Journal of Industrial Relations, 47 (2), 341-352.

Duxbury, L. E., & Higgins, C. A. (1991). Gender differences in work-family conflict. Journal of Applied Psychology, 76, 60-74.

Eby, L. T., Casper, W. J., Lockwood, A., Bordeaux, C., & Brinley, A. (2005). Work and family research in IO/OB: Content analysis and review of the literature (1980-2002). Journal of Vocational Behavior, 66, 124-197.

Friedman, S. D., & Greenhaus, J. H. (2000). Work and families-allies or enemies? What happens when business professionals confront life choices. New York: Oxford University Press.

Frone, M. R., Russell, M., & Cooper, M. L. (1993). Relationship of work-family conflict, gender, and alcohol expectancies to alcohol use/abuse. Journal of Organizational Behavior, 14, 545-558.

Ganster, D.C., & Fusilier, M.R. (1989). Control in the work-place. In C.L. Cooper., & I. Robertson (Eds.) International Review of Industrial and Organization Psychology (pp. 235-280). London: Wiley.

Grant-Vallone, E. J., & Donaldson, S. I. (2001). Consequence of work-family conflict on employee well-being over time. Work and Stress, 15, 214-226.

Greenberger, D.B., & Strasser, S. (1986). Development and application of a model of personal control in organizations. Academy of Management Review, 11, 164-177.

Greenhaus, J. H., Collins, K. M., & Shaw, J. D. (2003). The relation between work-family balance and quality of life. Journal of Vocational Behavior, 63 (3), 510-531.

Greenhaus, J.H., & Powell, G.H. (2006). When work and family are allies: A theory of work-family enrichment. Academy of Management Review, 31, 72-92.

Greenhaus, Jeffrey H., & Nicholas J. Beutell. (1985). Sources of conflict between work and family roles. Academy of Management Review, 10 (1), 76-88.

Gropel, Peter., & Kuhl, Julius (2009). Work-life balance and subjective well-being: The mediating role of need fulfillment. British Journal of Psychology, 100, 365-375.

Gunavathy, J. S. (2011). Work-life balance interventions prevalent in the Indian industry. South Asian Journal of Management, 18 (2), 108-127.

Hammer, L. B., Bauer, T. N., & Grandey, A. A. (2003). Work-family conflict and work-related withdrawal behaviors. Journal of Business and Psychology, 17 (3), 419-436.

Higgins, C. A., Duxbury, L. E., & Irving, R. H. (1992).Work-family conflict in the dual-career family. Organizational Behavior and Human Decision Processes, 51, 51-75.

Kanwar, Y.P.S., Singh, A.K., & Kodwani, A.D. (2009). Work-life balance and burnout as predictors of job satisfaction in the IT-ITES industry. Vision-The Journal of Business Perspective, 13 (2), 1-12.

Kofodimos, J. R. (1990). Why executives lose their balance. Organisational Dynamics, 19, 58-73.

Konrad, A. M., & Mangel, R. (2000). The impact of work-life programs on firm productivity. Strategic Management Journal, 21, 1225-1237.

Kossek, E. E., & Nichol, V. (1992). The effects of on-site child care on employee attitudes and performance. Personnel Psychology, 45, 485-509.

Lambert, S. J. (1993). Workplace policies as social policy. Social Service Review, 67 (2), 237-260.

Lee, S., Kim, Seckyoung L., Park , Eun K., & Yun, Seokhwa (2013). Social support, work-family conflict, and emotional exhaustion in South Korea. Psychological Reports: Relationships & Communications, 113 (2), 619-634.

Major, V. S., Klein, K. J., & Ehrhart, M. G. (2000). Work time, work interference with family, and employee wellbeing. Academy of Management Proceedings, 46, D1-D6.

Martins, L. L., Eddleston, K. A., & Veiga, J. F. (2002). Moderators of the relationship between work-family conflict and career satisfaction. Academy of Management Journal, 45, 399-409.

Maume, D.J., & Houston, P. (2001). Job segregation and gender differences in work-family spillover among white-collar workers. Journal of Family and Economic Issues, 22 (2), 171-189.

Morris, M. L., Storberg-Walker, J., & McMillan, H. S. (2009). Developing an OD-intervention metric system with the use of applied theory-building methodology: A work/life intervention example. Human Resource Development Quarterly, 20 (4), 419-450.

Noor, N. M. (2004). Work-family conflict, work- and family-role salience, and women's well-being. Journal of Social Psychology, 144, 389-405.

Nunnally, J.C., & Bernstein, I.H. (1994). Psychometric theory (3rd Ed.). New York: McGraw-Hill.

Padhi, Mousumi., & Pattnaik, Snigdha (2013). A typology of work family research: Perspectives from literature. vilakshan. XIMB Journal, 10 (2), 83-98.

Perry-Smith, J.E., & Blum, T.C. (2000). Work-family human resource bundles and perceived organizational performance. Academy of Management Journal, 43 (6), 1107-1117.

Pleck, J.H. (1977). The work-family role system. Social Problems, 24 (4), 417-427.

Rama Devi, V., & Nagini, A. (2013-14). Work-life balance and burnout as predictors of job satisfaction in private banking sector. Skyline Business Journal, 9 (1), 50-53.

Rao, T. V., & E. Abraham (1986), Human resource development climate in Indian organizations. In T.V. Rao, & D.F. Pereira, (Eds.). Recent Experiences in Human Resource Development (pp.70-98). New Delhi: Oxford & IBH.

Rice, R. W., Frone, M. R., & McFarlin, D. B. (1992). Work-non-work conflict and the perceived quality of life. Journal of Organizational Behavior, 13, 155-168.

Shankar, Tara., & Bhatnagar, Jyotsna (2010). Work- life balance, employee engagement, emotional consonance / dissonance & turnover intention. The Indian Journal of Industrial Relations, 46 (1), 74-87.

Taylor, Barbara L., Delcampo, Robert G., & Blancero, Donna Maria (2009). Work-family conflict/facilitation and the role of workplace supports for U.S. Hispanic professionals. Journal of Organizational Behavior, 30, 643-664.

van Steenbergen, E.F., & Ellemers, N. (2009) Is managing the work-family interface worthwhile? benefits for employee health and performance. Journal of Organizational Behaviour, 30 (5), 617- 642.

Warner, Melissa A., & Hausdorf, Peter A. (2009). Understanding work-to-family conflict: The role of organization and supervisor support for work-life issues. Organization Management Journal 6, 130-145.

White, M., Hill, S., McGovern, P., Mills, C., & Smeaton, D. (2003). High-performance management practices, working hours and work-life balance. British Journal of Industrial Relations, 41 (2), 175-195.

Wood, S. J., de Menezes, L. M., & Lasaosa, A. (2003). Family-friendly management in Great Britain: Testing various perspectives. Industrial Relations, 42, 221-250.

Ravindra Jain

Professor in Business Management, Faculty of Management Studies, Vikram University, Ujjain.

Sheelam Jain

Research Scholar, Faculty of Management Studies, Vikram University, Ujjain.
Table II

Assessment of Perceived Work-Life Balance (WLB)

                            Perceived WLB: Comparison among
                            Bank Managers of the Three Sectors

Aspects of
Work-Life                   Public        Private
Balance                     Sector        Sector
                            Banks         Banks
                            (N = 136)     (N = 125)

                            Mean    SD    Mean    SD

Work-Family spillover       2.53   .897   2.85   .869
Work-Family conflict        3.31   .816   3.48   .907
Work-Family facilitation    3.26   .514   3.33   .549
Overall Work-Life balance   3.04   .609   3.22   .594

                            Perceived WLB: Comparison among
                            Bank Managers of the Three Sectors

Aspects of
Work-Life                   Foreign        F       P
Balance                     Banks                (Sig.)
                            (N = 57)

                            Mean    SD

Work-Family spillover       2.99   .697   7.48   .001 *
Work-Family conflict        3.11   1.08   3.38   .035 *
Work-Family facilitation    3.59   .584   7.30   .001 *
Overall Work-Life balance   3.23   .615   3.68   .026 *

                            Perceived WLB: Comparison among
                            Bank Managers at the Three
                            Management Levels
Aspects of
Work-Life                   Seni or       Middle
Balance                     Level         Level
                            (N = 39)      (N = 117)

                            Mean    SD    Mean    SD

Work-Family spillover       2.80   .822   2.82   .847
Work-Family conflict        3.54   .796   3.33   .933
Work-Family facilitation    3.53   .462   3.31   .503
Overall Work-Life balance   3.30   .565   3.16   .596

                            Perceived WLB: Comparison among
                            Bank Managers at the Three
                            Management Levels
Aspects of
Work-Life                   Junior         F       P
Balance                     Level                (Sig.)
                            (N = 162)

                            Mean    SD

Work-Family spillover       2.67   .898   1.12    .327
Work-Family conflict        3.29   .918   1.19    .304
Work-Family facilitation    3.33   .597   2.65    .072
Overall Work-Life balance   3.10   .626   1.66    .190

Note: Significant at .05 level of
significance (Table Value of F =2.6049)

Table III

Assessment of Perceived Organizational
Climate in the Selected Banks
Results of t Test and ANOVA

                       No.   Mean    S.D.     t       F     P Sig.
                       (N)   Value          Value   Value

Overall perceived      318   3.85    .629    --      --       --
  organizational
  climate (POC)

Assessment of Perceived Organizational
  Climate in the Three Sectors (ANOVA)
POC in public          136   3.84    .578    --     .024     .976
  sector banks
POC in private         125   3.85    .619    --     .024     .976
  sector banks
POC in foreign banks   57    3.86    .764    --     .024     .976

Assessment of Organizational Climate as perceived
  by the Managers at Three Levels (ANOVA)
POC perceived by       39    4.00    .555    --     1.261    .285
  senior managers
POC perceived by       117   3.84    .625    --     1.261    .285
  middle level
  managers
POC perceived by       162   3.82    .646    --     1.261    .285
  junior managers

Assessment of Organizational Climate as perceived
  by Male and Female Managers (t Test Results)
POC perceived by       237   3.86    .654   .488     --      .626
  male managers
POC perceived by       81    3.82    .548   .488     --      .626
  female managers

* Significant at 0.05 level of significance (Table
Value of F=2.6049, Table Value t = 1.96).

Table IV
Impact of Organizational Climate on Work-life
Balance among Bank Managers

Coefficients (a)
                                         Standardized
Model              Unstandardized        Coefficients
                   Coefficients

                   B            Std.
                               Error

1 (Constant)                    .207
  Organizational                .463        1.664
  Climate

Coefficients (a)

Model                  t        Sig.

1 (Constant)         10.361     .000
  Organizational     3.480      .001
  Climate

(a.) Dependent Variable: Work-Life-Balance.

Model Summary

                                          Adjusted R
Model              R          R Square      Square

1                  .331 (a)    0.109         .092

Model Summary

                   Std. Error
                     of the
Model               Estimate

1                     .580

(a.) Predictors: (Constant), Organizational Climate.

ANOVA (b)

Model                          Sum of
                              Squares         df

1 Regression                   12.851         6
Residual                      104.790        311
Total                         117.640        317

ANOVA (b)

Model                 Mean
                     Square       F       Sig.

1 Regression         2.142      6.357   .000 (a)
Residual              .337
Total

(a.) Predictors: (Constant), Organizational Climate.

(b.) Dependent Variable: Work-Life Balance
联系我们|关于我们|网站声明
国家哲学社会科学文献中心版权所有