Where to microfinance?
Woller, Gary M. ; Dunford, Christopher ; Woodworth, Warner 等
Abstract
The microfinance industry is characterized by a "schism,"
or debate, between two camps that represent broadly different approaches
to microfinance: the institutionists and the welfarists. How this debate
is resolved has crucial implications for the future of microfinance--its
guiding principles, its objectives, its clients, and its impact on the
poor and poverty in general. The institutionist approach, with its
emphasis on financial self-sufficiency and institutional scale, appears
to have gained ascendancy over the welfarist approach, with its emphasis
on direct poverty alleviation among the very poor. The institutionists,
however, base their arguments on a number of debatable assertions and
questionable empirical methodologies. This article critically examines
some of these with the intent of placing institutionist claims in their
proper perspective and tempering the hegemonic aspirations of some
institutionist writers. It concludes by proposing a middle ground
between the two approaches in the hope that it will lead to more
productive dialogue between the two camps in the future.
Introduction
Like many popular grassroots movements, the microfinance movement
is characterized both by widespread agreement on broad objectives and by
multiple rifts on key issues. The movement itself is driven by the
shared commitment to provide credit for small enterprise formation and
growth. It is also bound together by a common rhetoric of concern for
the poor. This unity of commitment and rhetoric, however, masks a
bewildering variety of philosophical approaches, types of institutions
and borrowers, and delivery systems that shelter uneasily together under
the big tent called "microfinance."
The movement has come to be divided by two broad approaches, or
opposing camps, regarding the best way to help the poor through access
to financial services: the institutionist approach and the welfarist
approach.(1) Jonathan Morduch (1998d) refers to this division as the
microfinance schism. The irony is that while the worldviews of each camp
are not inherently incompatible, and in fact there are numerous
microfinance institutions (MFIs) that appear to embrace them both, there
nonetheless exists a large rift between the two camps that makes
communication between them difficult.
The institutionist approach focuses on creating financial
institutions to serve clients who either are not served or are
underserved by the formal financial system. Emphasis lies on achieving
financial self-sufficiency; breadth of outreach (meaning numbers of
clients) takes precedence over depth of outreach (meaning the levels of
poverty reached); and positive client impacts are assumed. The center of
attention is the institution, and institutional success is generally
gauged by the institution's progress toward achieving financial
self-sufficiency. The best-known examples of the institutionist approach
are Bank Rakyat Indonesia (BRI) and Banco Solidario (BancoSol) in
Bolivia.
Institutionists argue that a primary objective of microfinance is
financial deepening, the creation of a separate system of
"sustainable" financial intermediation for the poor. Theirs is
a "financial systems" approach to microfinance, in which the
future of microfinance is dominated by numerous large-scale,
profit-seeking financial institution that provide high quality financial
services to large numbers of poor clients. Because of their insistence
on financial self-sufficiency, institutionists eschew subsidies of any
kind. The institutionist position is articulated in virtually all the
literature coming out of the Ohio State University Rural Finance
Program, the World Bank and the Consultative Group to Assist the Poorest
(CGAP) in the World Bank, and USAID. It is also found in the many
writings of Maria Otero (ACCION International) and Elisabeth Rhyne
(formerly of USAID). Most published literature in the field of
microfinance espouses the institutionist view.
Welfarists, on the other hand, emphasize depth of outreach.
Welfarists are quite explicit in their focus on immediately improving
the well-being of participants. They are less interested in banking per
se than in using financial services as a means to alleviate directly the
worst effects of deep poverty among participants and communities, even
if some of these services require subsidies. Their objective tends to be
self-employment of the poorer of the economically active poor,
especially women, whose control of modest increases of income and
savings is assumed to empower them to improve the conditions of life for
themselves and their children. The center of attention is the
"family." Like the institutionists, welfarists have assumed
more impact than they actually have been able to document. The most
prominent examples of welfarist institutions are the Grameen Bank in
Bangladesh and its replicates elsewhere, and FINCA-style village banking
programs in Latin America and, more recently, in Africa and Asia.
Obviously, there are fundamental differences between the two camps.
These differences, moreover, are much more than merely philosophical
debates. How they are resolved has crucial implications for the future
of microfinance--its guiding principles, its objectives, its clients,
and its impact on the poor and on poverty in general. Our purpose in
this paper is first, to trace through these implications; second, to
evaluate critically the arguments, assumptions, and methodologies of the
institutionist camp; and third, to offer our views on how the two
approaches might be reconciled.
Before proceeding, however, we should make our position clear. We
are welfarists. Moreover, we have grave concerns about the direction
that the institutionists are attempting to push the industry. The
institutionists clearly have won the debate to date. They have defined
"best practices," and the most prominent donors and even the
most prominent welfarist practitioners have embraced that definition.
The institutionists have been more articulate and persuasive and
certainly more prolific in their writing, and their message has been
more in tune with the times, the currently dominant culture of
laissezfaire business.
We should also add that we have tremendous sympathy for the
institutionist position, and we share the institutionists' vision
of financial deepening. But this is not the limit of our vision. We
foresee an industry in which the two approaches work in tandem to reach
different, but equally deserving, populations of poor clients. We do not
eschew profits, but neither do we eschew "subsidies." Nor,
finally, do we dispute the institutionists' principled commitment
to poverty alleviation.
Our specific concern is that in advocating their position, some
prominent institutionists have gone too far--to insist that all MFIs
adopt institutionist values and "best practices," to attempt
active suppression of the welfarist point of view, and to cause the
expansion of "best practices" to become antithetical to the
welfarist objective of direct poverty alleviation among the very poor.
Thus we believe it is important that the many pronouncements emanating
from the institutionist camp be rationally challenged in terms of logic
and fact, which we attempt to do in this paper. Our purpose is not to
invalidate the institutionist view, but rather to put it into
perspective, temper its hegemonic aspirations, and argue for the vision
in which both approaches can work simultaneously toward shared or
disparate goals. Both approaches are needed--in whatever combination
possible.
Two Nations Divided By A Common Language
In thinking about the rift between the institutionist and welfarist
camps, we are reminded of the quote by George Bernard Shaw that Great
Britain and the United States are "two nations divided by a common
language." Although the two camps share a common commitment to
microfinance services and a common rhetoric of concern for the poor,
many in the industry mistake this unity for a unity of purpose.
The stated ultimate goal of both camps is poverty reduction. Yet
the practical objectives each camp has set for itself diverge. Each has
defined "poor" differently, and each has articulated different
visions of how the poor can be helped by increased access to
microfinance services. The practical implications of these differences
between the two camps are at least threefold: (1) differences in the
population segments served (the not-so-poor true entrepreneurs vs. those
who struggle on the margins of survival); (2) differences in the designs
(and the reasons for the designs) for service delivery to these
populations (lending to individuals vs. small solidarity groups vs.
large village banks);(2) and (3) differences in the institutional
structures and financing to support these services (social service NGOs
vs. community-based credit unions and community banks vs. commercial
banks and finance companies).
These differences are legitimate, if and only if the objectives
from which they derive are considered equally legitimate. But they are
not considered equally legitimate by many persons in each camp.
Heightening the potential for conflict is the apparent unity of purpose
in the microfinance community, which has fostered a mentality of
"one way" for microfinance. Donors have become confused by the
veil of unity and the argument that a common set of standards is needed
to advance the apparently common agenda. There has developed in the
1990s a struggle to define that "one way" for both
microfinance practitioners and donors.
The Institutionist Attack. The conflict between the two camps is
driven by the belief that the alternative approach threatens the
fulfillment of the movement's broadly shared goal--poverty
reduction. Institutionists believe that successful poverty reduction
requires massive scale, given both the worldwide prevalence of poverty
and the estimated demand for microfinance services. Rough estimates put
the total demand for microcredit at $12.5 billion by 2005 and $90
billion by 2025 (or 10 and 30 percent respectively of the world's
low-income entrepreneurs, CGAP, 1995b), or alternately at between 100
and 200 million persons (Christen et al., 1995). By comparison, the
total microlending portfolio today is estimated at only $2.5 billion
(GGAP, 1995b).
But massive scale in turn requires massive financial resources--far
beyond the ability of donors to provide. Even if donors had sufficient
resources, they are subject to fads, have their own agendas, and are not
a reliable long-term source of funds. It is from this "recognition
of scarcity" (Gonzalez-Vega, 1993: p. 25) that springs the
institutionists' concern for financial self-sufficiency. Moreover,
the only way to attract the requisite financial resources is by tapping
into private sources of capital.(3) But widespread access to private
capital in turn requires that MFIs be well run, operate efficiently,
and, most important, be profitable. Finally, to satisfy the world demand
for microfinance services, and thus make a dent in world poverty, it is
not sufficient that a relatively small number of MFIs tap into private
capital. It is necessary to create an entirely new financial system
consisting of a large number of privately financed, large-scale
financial intermediaries that provide financial services to the poor.
To guide the industry's transition to for-profit status,
institutionists have spent much time in an attempt to design a set of
"best practices" for industry adoption. Best practices refer
to those practices that improve institutional efficiency and
effectiveness in areas such as management and management systems,
finance and accounting, marketing, service delivery, or product design
and development. The identification, standardization, and widespread
adoption of "best practices" are believed to be an essential
step on the path to industry-wide financial self-sufficiency, capital
market access, and maximum outreach to poor clients.
The perceived welfarist threat to the institutionist vision is that
its relative uninterest in the issues of scale, "best
practices," and financial self-sufficiency--and thus its continuing
dependence on donor "subsidies"--threatens to undermine the
march toward industry-wide financial self-sufficiency and all that
entails. Implied herein is the belief that true concern for the poor
requires the kind of scale of microfinance services that only the
institutionist approach can deliver. This belief is captured by Christen
et al. (1995: pp. viii, 8) who write that "it is scale, not
exclusive focus, the determines whether significant outreach to the
poorest will occur.... Programs that do not attempt to achieve large
scale outreach are simply not making a dent in the global problem."
Institutionists have aggressively evangelized the microfinance
community to have their views adopted, and they have enjoyed much
success. That prominent institutionists have occupied at times key
positions at the World Bank, CGAP, and USAID has greatly aided their
cause, as has the impressive body of literature produced by
institutionist writers. The influence of institutionist thought is
clearly evident in that institutionist terms and concepts (e.g.,
sustainability, outreach, subsidy, subsidy dependence index, and best
practices) have become the lingua franca of the microfinance
industry.(4)
The evangelization of institutionist precepts also has taken place
within the donor community. Donors are urged to "husband
microfinance by creating an environment that rewards success [progress
toward financial self-sufficiency] and punishes failure [unsatisfactory
progress toward financial self-sufficiency]. To culture strains of
[MFIs] that balance sustainability and outreach, donors must lubricate entry and exit" (Schreiner, 1997a: p. 1). In the institutionist
worldview, the donor role "should essentially be to underwrite the
commercialization of microenterprise finance" (Christen et al.: p.
ix).
The Welfarists React. Welfarists distinguish themselves from
institutionists primarily by their value-based commitment to serve the
very poor. While they acknowledge the benefits and necessity of scale in
attacking world poverty, their inclination is to place greater weight on
depth of outreach than on breadth. They do not differentiate themselves
by any lesser degree of commitment to sound operational and management
practices or to institutional efficiency or effectiveness. But whereas
they believe that increasing financial self-sufficiency is generally
desirable, they are unwilling to take the next step--to accept that
financial self-sufficiency is necessary to fulfill their institutional
missions.
The perceived threat to welfarists posed by the institutionist
approach is multifold. First is the belief that the commercialization of
microfinance and the need to satisfy the "selfish" demands of
outside investors will inexorably lead to profit motive displacing
social mission. According to Renee Chao-Beroff (1997: p. 105):
There is thus great risk of diverting the newly created professor
of 'people's banker' or of the 'micro-financing for the poor' from
its proper objective. The fact is that if priority is given to
making [MFIs] profitable as quickly as possible, then the poorest
will automatically be marginalized in favor of populations that are
supposed to be more creditworthy. Similarly, the rural areas, in
favor of urban areas, which are more densely populated and provide
better commercial opportunities.
Second, in a philosophical sense the fear is that the
commercialization of microfinance will divert the industry from its
"spiritual foundation," which was and is the movement's
animating force. The result is a profitable but soulless endeavor.
According to Rodey (1997: p. 12), "Spiritual principles linked to
sound financial principles must be a central tenant of the microfinance
movement so that this noble effort to eradicate poverty does not become
simply business as usual, with money at the bottom line. Again, the
issue is not only whether we reach the numerical goal, but how that will
determine the outcomes."
Summarizing the first and second concerns, the perceived threat is
that if the industry embraces the institutionist position, it will have
embarked on a potentially errant path that will have profound impact
both on the industry itself and on those whom it serves. Thomas Dichter
(1996: p. 259) captures the essence of these two concerns when he writes
that the overarching emphasis on financial self-sufficiency
has consequences ... for the soul of many NGOs (compassion vs.
making a buck) both in terms of outreach to the very poor and in
terms of impact and effect of recipients.... NGOs who shift into
sustainable credit programs may be losing their real competitive
advantage: the capacity to reach the very poorest and engage in a
variety of activities that help people change, but which cannot
necessarily be financially supported by recipients of
assistance.... Financial self-sufficiency will bring in its train
deep changes in the ways NGOs do work, not to mention who and what
they are.
Third is the concern that the call for donors to withdraw support
from "unsuccessful" programs amounts to the attempted
suppression of dissident viewpoints, which, if heeded, will result in a
"broad-brush resource allocation on the basis of good institutional
performance alone" (Rogaly, 1996: p. 106), regardless of actual
program impact. Fourth, the drive to define and codify "best
practices" risks the imposition of a blueprint approach to
microfinance that will stifle innovation and experimentation in the
design of new products and delivery systems for the very poor. (For
example, MFIs will hew strictly to "best practices" for fear
of losing donor support.)
Genesis And Assumptions Of The Institutionist Approach
To understand the arguments of the institutionists, it is helpful
to trace the genesis of their thought. Their position is a direct
outgrowth of the experiences of Rural Development Institutions (RDIs)
during the 1960s and 1970s and the lessons derived thereof by
researchers at the Ohio State University Rural Finance. During the
stated time period, development agencies and Third World governments
funneled large sums of money to a numerous state-run RDIs that provided
agricultural credits to poor farmers. As a general rule, the RDIs
offered credit at highly subsidized terms to farmers, targeted credit to
specific uses, and did not offer savings services.
From the beginning these RDIs were plagued by a number of problems,
including a grant mentality among clients, high overhead and transaction
costs, and heavy corruption. In terms of impact, these programs produced
only a limited production response among farmers, tended to be co-opted
by wealthy interests who valued the loans primarily for their subsidy
value, and suffered from abysmal repayment rates. Not surprisingly,
therefore, donor money eventually dried up, and the RDIs almost
universally failed (see Adams, Graham, and Von Pischke, 1984).
According to institutionist literature, several lessons could be
learned from the experience of the RDIs. [See Gonzalez-Vega (1993, 1994)
for an in-depth discussion of the "lessons learned."] But
above all, "the most severe deficiency of the traditional rural
financial organizations ... has been their lack of institutional
viability" (Gonzalez-Vega, 1993: pp. 23-34). In hindsight, donors
proved both unable and unwilling to provide long-term funding to support
the RDIs. This lack of institutional viability in turn led to even lower
repayment rates because borrowers had little incentive to repay loans to
institutions whose futures were in doubt.
The experiences of the old RDIs and the lessons learned thereof
form the basis for the institutionists' approach to microfinance
today. Most of their prescriptions should be understood within this
light.
In the following sections, we offer some critical observations of
the "lessons learned" that inform the institutionist
worldview. Some of our criticisms are influenced by Jonathan
Morduch's (1998d) earlier critique of institutionist thought.95)
For the purpose of brevity, and to avoid treading too much on ground
already trod by Morduch, we focus our criticisms on the following
"lessons learned" and their subsidiary assertions:
* The experiences of the old RDIs have direct relevance to the
microfinance industry today.
* Subsidized institutions inherently are inefficient, unable to
innovate or implement new technologies, and unable to achieve
significant scale.(6)
* Institutional sustainability requires financial self-sufficiency.
* Institutional "subsidies" are determined by the selfish
opportunity cost of capital.
* Financial self-sufficiency is the measure of a
"successful" MFI.
i. Financial self-sufficiency is achievable for many, if not most,
MFIs.
ii. Profit-seeking MFIs can maintain a commitment to very poor
clients while simultaneously earning the high returns on equity (ROE)
demanded by their "selfish" investors.
iii. Financial self-sufficiency is a rational objective of many, if
not most, MFIs.
iv. Financial self-sufficiency is a means and not an end.
Again, we do not offer the following critique in an attempt to
dismiss institutionist views. Rather, we hope that consideration of the
issues we raise will encourage a less doctrinaire promulgation of
institutionist claims and thereby help to open the door to a greater
spirit of accommodation in each camp.
The Relevance Of The Old Rdis To Microfinance Today
Just how relevant were the experiences of the old RDIs to the
microfinance industry today? Very relevant, according to Adams and Von
Pischke (1992), "both programs involve similar assumptions, both
contain similar policies, both tussle with definitional issues, both use
the same type of project justification, and, as a result, both are
likely to encounter similar problems" (p. 1463). They thus conclude
that such similarities portend similar results: "Many of the loans
being made to microenterprises will not be repaid, most of these
programs are likely to be transitory, and many of the targeted borrowers
will be materially assisted in the long run through programs that
increase their debt" (p. 1468).
The equating of the current microfinance industry with the old
RDIs, however, ignores several fundamental differences between the two.
Numerous technical innovations (e.g., group lending and village banks)
have significantly reduced the information asymmetries and transaction
costs of providing financial services to the poor relative to the
earlier experience. In contrast to the old RDIs, the microfinance
industry today emphasizes small-scale, short-term lending; the need to
charge market or near-market rates of interest; the importance of
mobilizing saving among the poor; the illusory nature of tying loans to
specific activities; the value of convenience to poor borrowers; low
overhead and simplified transaction processes; and social collateral to
ensure repayment.
While undoubtedly many MFIs suffer from severe institutional or
program deficiencies, the industry today includes a large number of well
run NGOs and a handful of well run government programs, all with
successful long-term track records of expansion, high-quality client
service, and attracting financial support. In well run programs it is
not unusual to find repayment rates of 95 percent or better.
Finally, many MFIs today takes seriously their obligation to
produce client impact. Of the relatively small number of MFIs that have
been evaluated for client impact, "the findings indicate positive
impacts across different types of programs, contexts, socioeconomic
groups, and gender of clients" at the enterprise, household, and
individual levels (Sebstad and Chen, 1996: p. 20). To be sure, the
industry has a long way to go in developing social impact measurement
systems and in credibly documenting the impact of microfinance, but it
is still light years ahead of where it was back in the "bad old
days."
Thus on virtually every major count, the microfinance industry
today is vastly different than the old RDIs of the 1960s and 1970s.
While equating the two might make a handy strawman to buttress institutionist policy prescriptions, it is nonetheless inaccurate.
The Perils of "Subsidization"
Drawing on the experience of the old RDIs, institutionist writers
have drawn a number of sweeping conclusions about the perils of
"subsidization." In response, a number of things merit
mention.
Virtually all the pathbreaking innovations in the microfinance
industry have come from "subsidized" MFIs. Perhaps two of the
most significant innovations in the industry--group lending and village
banking--were developed by mission-driven MFIs (e.g., Grameen Bank,
ACCION, and FI NCA), each heavily dependent on donor funding at the time
of innovation. Donors have proven willing to date to invest in (or
"subsidize") the experimentation and innovation responsible
for shifting the industry's production possibility frontier to
where it is today.(7)
Implied by the argument that "subsidized" MFIs are
inherently inefficient (or less efficient than for-profit institutions)
is that the absence of a profit motive fails to create the proper
incentives for management. Morduch dispatches this argument by correctly
pointing out "maintaining 'hard' budget constraints is
the key [to efficiency], not maximizing profits" (p. 12). That and
management commitment to running an efficient operation. Over the last
several years, large numbers of donor-dependent MFIs have made
tremendous strides in improving administrative and operational
efficiencies, and the same MFIs are at the forefront of technological
innovation today. These clearly are not the RDIs of yesteryear.
The institutionists' sweeping indictment of
"subsidization" is so broad in scope that it must also stands
as a serious indictment of the entire nonprofit industry (or at least
the vast majority of nonprofits who rely on donor support). Moreover, it
implicitly idealizes the for-profit industry. The argument that
"subsidized" institutions are inefficient and cannot achieve
significant scale ignores the large number of well run nonprofits, both
inside and outside of the microfinance industry, that have achieved
impressive scale (e.g., Grameen Bank, BRAC, FINCA, SEWA, CARE, Save the
Children, Christian Children's Fund, Red Cross, United Way, March
of Dimes, and Greenpeace). It may be the case that profit-seeking firms
tend to surmount more easily the obstacles to scale (although this
assertion remains unproven in microfinance), but this is different from
the blanket assertion that "subsidization" precludes
significant scale.
There exist thousands of well run nonprofit organizations that have
thrived and grown, despite heavy reliance on donor funding. At the same
time, one need not look far to find poorly run for-profit firms that
suffer from serious managerial or operational inefficiencies. For-profit
firms cease to exist, and they do so in large numbers, including even
commercial banks. In fact, far more for-profit firms fail than succeed.
The point is not to argue that one form of organization is
inherently superior to the other, but to point out the obvious fallacy
of making such sweeping claims about either. In each sector there are
well run and poorly run organizations, efficient and inefficient
organizations, large-scale and small-scale organizations, innovative and
static organizations, and sustainable and unsustainable organizations.
The sweeping assertion that for-profit organizations are always
inherently superior to nonprofit organizations in each of the above
areas is more a reflection of one's personal bias than it is an
objective assessment of each of the sectors.
The fact is that the old RDIs constituted one form of organization
that existed at one point in time. One simply cannot extrapolate directly from them to existing MFIs or, by logical extension, to the
entire nonprofit industry.
Institutional Sustainability Requires Financial Self-Sufficiency
It is true that donor funds are limited, and it is true that donors
can be fickle, faddish, and unreliable. The argument that institutional
sustainability requires financial self-sufficiency, however, obscures
the context under which donors withdrew their support of the old RDIs.
The old RDIs were highly inefficient and ineffective programs that
suffered huge financial losses and had questionable or harmful impacts
on their intended beneficiaries. It is thus hardly surprising that the
donors eventually withdrew their support. It would have been surprising
if donors had not withdrawn their support.
There is much semantic confusion surrounding the word
"sustainable." In general terms, sustainability implies
institutional permanence--it captures the idea that an institution is
and will continue to be a "going concern." In line with this
idea, Navajas et al. (1998: p. 5) define sustainability as "to
reach goals in the short-term without harming your ability to reach
goals in the long-term." Similarly, Edgcomb and Cawley (1994: p.
77) define sustainability as the ability of an organization to
"sustain the flow of valued benefits and services to its members or
clients over time." (Both sets of authors, however, later clarify
their remarks to make clear that, in their view, the only way an MFI can
become truly "sustainable" is to reach financial
self-sufficiency. Edgcomb and Cawley (p. 86), for example, argue that
"sustainable institutions can and must [emphasis ours] meet 100
percent autofinancing for their credit operations.")
We propose the following definition of sustainability offered by
Brinkerhoff (1991: p. 22): "Sustainability can be defined as the
ability of a program to produce outputs that are valued sufficiently by
beneficiaries and other stakeholders that the program receives enough
resources and inputs to continue production." This definition
transforms the debate about sustainability, for it opens the very real
possibility that an MFI could be viable in the long-term, despite
dependence on donor funding.
This definition also requires that we recast the way we think about
donors. It is odd to us that all economic actors are assumed to be
rational, with the important exception of donors. In the institutionist
literature, donors are portrayed as motivated almost solely by
"irrational" impulses: donors are fickle, donors are faddish,
and donors are unreliable. The possibility that there exist rational
donors who seek to maximize social returns on social investments is
rarely, if ever, allowed.
We argue that donors are as rational as any other economic actor
is. It is this rationality that led them to abandon the old inefficient
and ineffective RDIs. It is true that donors can at times be fickle,
faddish, and unreliable (just like other economic actors). But it is by
no means certain that rational donors (in particular, governments who
"remain committed to poverty alleviation well after international
agencies have moved on to the next Big Idea") will abandon
microfinance "if subsidized microfinance proves to deliver more
bank for buck than other social investments" (Morduch, p. 1998c: p.
44). Again, that so many MFIs and other nonprofits have survived and
thrived for so long would appear to belie the rather sweeping assertion
that institutional sustainability requires financial self-sufficiency.
(Freedom from Hunger, for example, has operated on "subsidies"
for fifty-two years now, far longer than the average life span of a
for-profit business.)
Institutional "Subsidies And The Opportunity Cost Of Capital
The term "subsidy" is used in the institutionist
literature to describe any financial resource received by an MFI at
below market prices, which includes all types of donations. We could
just as well talk about donations instead of subsidies, but the fact
that the two carry different connotations has important implications for
the tenor of the debate. The term "subsidy" is a loaded word
that carries highly negative connotations. As used, the term implies
that any resource received at below market cost is somehow tainted.
Thus, like substituting the word debt for credit (another semantic trick
in institutionist literature), its effect is to shock the reader or to
play into preexisting biases.
We propose an alternative definition of "subsidy." Our
definition requires a distinction between a "social" investor
and a "selfish" investor.(8) There are two kinds of social
investors. The first seeks solely a social rate of return in the form
of, for example, higher incomes for the poor, better nutrition, clean
water, or lower infant mortality rates. (Most donors fall into this
category.) The second seeks both a social and a financial return (e.g.,
capital gains, interest, and dividends). This investor is willing to
accept a "below market" financial return in exchange for a
compensatory amount of social return. A selfish investor, on the other
hand, seeks solely a financial return. The investor may not be
interested in the social mission of the institution, but any interest in
the social mission is subordinated to the selfish motives behind the
investment.
For the first kind of social investor, a subsidy is an investment
in an MFI at an expected social return below the social opportunity cost
of capital, which is the expected return from foregone social
investments. For the second kind of social investor, a subsidy is an
investment at an expected return below the combined opportunity cost of
capital, which is the expected return from foregone social and selfish
investments. For the selfish investor, a subsidy is an investment at an
expected return below the selfish opportunity cost of capital, which is
the expected return from foregone selfish investments.(9)
Using the above definition of subsidy, a donor-funded MFI that has
achieved significant outreach and impact such that its social benefits
exceed those of alternative social investments is not considered
subsidized. On the other hand, a donor-funded MFI that has poor outreach
and poor impact such that its social benefits are less than those of
alternative social investments is considered subsidized. In the first
case, rational donors can be expected to continue to support the MFI. In
the second case, rational donors can be expected to withdraw their
support.
At the same time, a for-profit MFI that yields a below-market ROE
for similar risk-adjusted investments is considered subsidized. The
exception is the case in which private investors seek social returns in
addition to selfish returns, but then by definition these are social
investors and not selfish investors. In this case the MFI is not
considered subsidized if its social return compensates the investor for
forgone selfish returns.
Financial Self-Sufficiency As A Measure Of "Successful"
Mfis
Two core assumptions of the institutionist camp are (1) financial
self-sufficiency is achievable for many, if not most, MFIs, and (2)
profit-seeking MFIs can maintain a commitment to very poor clients while
simultaneously earning the market ROE demanded by "selfish"
investors. The validity of these two assumptions is key to the
institutionist position. If both are true, then the institutionist
vision for microfinance would appear compelling. But if either is false,
then the institutionist position collapses. Given the stakes, the
industry can reasonably demand fairly compelling evidence before
embarking down this path. Instead, the institutionist arguments are
almost uniformly anecdotal and/or based on sample sets that typically
are both small and biased.(10)
The study cited most frequently by institutionist writers as
"proof" of the above assumptions is the Christen et al. (1995)
study of "successful" MFIs. The eleven MFIs examined were not
selected at random, but according to three criteria: breadth of outreach
(number of borrowers), depth of outreach (average loan size), and
reputation for financial strength. In other words, the MFIs examined in
the study were selected because they were big, financially or
operationally self-sufficient, and had very poor clients.(11)
After examining the eleven MFIs, the authors reached the following
conclusion: "These results show no evidence of a direct tradeoff
between outreach, either deep or extensive, and financial viability. The
two goals are clearly not in opposition" (p. 27). That is one
possible interpretation. Of course, an alternative interpretation of the
findings is that the authors hewed closely to their selection criteria.
The authors reach another problematic conclusion from the data set.
They write that "among high-performing programs, no clear tradeoff
exists between reaching the very poor and reaching large number of
people. In fact, mixed programs that serve a range of clients, such as
BancoSol and BRI, have successfully reached very poor clients.... In
short, is it scale, not exclusive focus, that determines whether
significant outreach to the poorest will occur" (p. viii). In
essence, what the authors argue is this:
a. BancoSol and BRI have achieved significant scale (a = b);
b. BancoSol and BRI reach very poor clients (a = c); therefore
c. Significant scale is necessary to reach very poor clients (b =
c).
The reader will note that this is an example of nonsequitur
reasoning. Regardless of the findings, however, the data set itself is
totally insufficient to draw any meaningful inference about the industry
as a whole.
To their credit, the authors add the caveat that "because
three of the five fully self-sufficient institutions are in Indonesia,
this assessment cannot state conclusively that full profitability is
routinely possible" (p. 27). Unfortunately, this caveat does not
stop others from doing precisely that. CGAP Focus Note 2, for example,
asserts that the Christen et al. study demonstrates conclusively that
"The conventional wisdom is quite wrong. Micro-finance institutions
can [emphasis ours] and indeed need to be self-sustaining if they are to
achieve their outreach potential providing rapid growth in access to
financial services by poor people" (1995a: p. 1).
Is Financial Self-Sufficiency Generally Achievable? The conclusion
that MFIs can be financially self-sufficient is an artifact of the
sample set chosen. Different sample sets can yield very different
conclusions. For example, separate studies of nine Western African MFIs
(Webster, 1995) and five South Asian MFIs (Bennett et al., 1996) with
reputations of excellence found that most had achieved significant depth
of outreach, but that revenues covered only a relatively small
percentage of operating expenses (only 30 to 40 percent for the African
MFIs). For the South Asian MFIs, the authors conclude that financial
self-sufficiency is a very difficult proposition for MFIs working in
harsh socio-economic conditions and geographically isolated communities.
More generally, the CGAP Secretariat reports that the "vast
bulk" of MFIs "do not see the potential for their specific
institution to become financially viable in the foreseeable future, and
expect to continue their dependence on donor funds for their operations
and survival" (Malhotra, 1997: p. 8).(12) This is a decidedly less
optimistic conclusion than the one cited earlier in the CGAP Focus Note.
We suspect that a randomly drawn and representative sample of MFIs
likely would portray a vastly different picture of the microfinance
industry and financial self-sufficiency than that of the relatively
small handfull of MFIs touted by institutionist writers.
Financial Self-Sufficiency and Institutional Commitment to the Very
Poor
Even if we accept that financial self-sufficiency is generally
achievable, what will keep profit-seeking MFIs from straying too far
from their mission to serve the very poor? According to Maria Otero
(1994), this protection will come in the form of board members who are
to ensure that "maximizing returns does not overtake the priority
objective of reaching the poor" (p. 98). In other words, "who
invests in these institutions and what values they bring as shareholders
will either safeguard or compromise the social commitment of the
institution" (Otero, 1994: p. 102). But what confidence can we have
that boards of directors will routinely safeguard the social commitment
of MFIs? We suggest that, in answering this question, the industry
consider the following caveats.
A key motivation for transforming MFIs into for-profit financial
institutions is because "a financially self-sufficient [MFI] could
attract capital from selfish private investors" (Schreiner, 1997b:
p. 2). But as we have seen, selfish investors seek a financial rate of
return equal to or greater than the risk-adjusted expected return of
alternative selfish investment opportunities. Their primary interest in
the social commitment of the organization is whether and the extent to
which it increases or reduces their ROE. Furthermore, in profit seeking,
publicly held institutions, maximizing returns is the priority
objective. The social mission of the institution is inevitably a
subordinate, albeit important, objective. To make the social mission
equal or superior to maximizing returns implies a willingness to trade
off selfish returns for social returns, which, according institutionist
reasoning, is tantamount to subsidy.
In for-profit institutions, the board's fiduciary duty is to
represent the interests of the owners--not those of the clients. When
profit and social mission come into conflict (as they inevitably will at
times), the board is bound to give greater weight to the interests of
the owners. This is not to say that the two interests always will
conflict or that the board necessarily must dismiss the interests of the
clients if a conflict occurs. However, if the board consistently sides
with the clients over owners, it will have failed in its duty as a
representative of the owners, and it will have created a situation in
which selfish investors involuntarily "subsidize" the social
mission of the institution.
A way to avoid this conflict is to ensure that ownership, or a
significant portion thereof, remain in the hands of social investors who
are willing to trade off selfish returns for social returns. According
to institutionist logic, however, this solution is not acceptable, for
two reasons. First, this constitutes social investment, but social
investment is tantamount to subsidy, and subsidy is not acceptable.
Second, as institutionists frequently point out, the world supply of
social investment is insufficient to meet the world demand for
microfinance services. To satisfy world demand, MFIs must attract large
amounts of selfish investment, which in turn creates a de facto change
both in institutional mission and in the nature of institutional
accountability to investors. It implies, moreover, that policies to
increase social returns but that diminish selfish returns constitute a
subsidy, and subsidy is not acceptable.
Thus we see that by their rigid definition of subsidy and by their
opposition to subsidy in principle, institutionists have boxed
themselves into a rhetorical corner. Either the MFI is fully financed by
selfish investors at a market ROE, or the MFI is subsidized, and subsidy
is not acceptable.
Two avenues of escape, however, lie open. One, the standard
institutionist position (e.g., Christen et al.), is to argue that there
are no real tradeoffs between the selfish mission and the social mission
of profit-seeking MFIs. They are, however, far from proving their point
(see below), and they bear a considerable burden of proof. (Most
practitioners remain skeptical on this point.) Another is to relax the
rigid definition of subsidy and the objection to subsidy in principle
and accept the legitimacy of social investment.
Some additional insight on this question can be gleaned from the
institutionists' two flagship MFIs, BRI and BancoSol. If we use
average loan size as a proxy for depth of outreach, neither institution
appears to have achieved significant depth of outreach. The average loan
size at both BancoSol and BRI is over $500 (Gonzalez-Vega, 1997; Seibel
and Parhusip, 1998), which far exceeds the average loan size of around
$100 for MFIs that focus more sharply on poverty alleviation (Morduch,
1998c). Indeed, the study of five Bolivian MFIs by Navajas et al. (1998)
found that around 97 percent of BancoSol's borrowers were among the
marginally poor (those slightly above or below the poverty line) or
among the not-so-poor.
Commercial banks that have entered microfinance so far have fared
even worse in terms of depth of outreach. An examination of seventeen
commercial banks offering microfinance services found loans sizes
ranging from $500 to several thousand dollars (Bayadas et al., 1997)
with an average loan size of "not more than $1400." This is
hardly an auspicious beginning. In sum, "Few of the programs that
cover all costs have proven able to reach the core of poor households.
The typical borrower from financially self-sufficient programs ... tend
to be among the 'better off' of the poor or are even slightly
above the poverty line" (Morduch, 1998c: p. 5).
Institutionist writers counter this criticism by arguing that it is
the absolute number of very poor reached who matter, not the relative
proportion of very poor clients. According to Navajas et al. (p. 26),
"Just because the proportion of clients among the poorest of the
poor [is lower] ... does not mean that the [MFIs] served few households
in this class. An estimate of breadth of outreach is the absolute number
of poorest households reached." The argument is that a large-scale
MFI with significant breadth but proportionately little depth of
outreach will still reach more very poor clients than a small-scale,
poverty-focused MFI. (This is one of the key findings of the Christen et
al. study. Note also the a priori assumption that poverty-focused MFIs
are necessarily small-scale.)
Even if we grant this argument, BancoSol still has not achieved
significant depth of outreach. Of its 30,000 borrowers, only 3 percent,
or 900, were among the very poor. For that matter, none of the five
financially self-sufficient Bolivian MFIs examined by Navajas et al.
achieved significant depth of outreach as measured by absolute numbers
of very poor borrowers. In total, the five MFIs reached only around 2600
very poor borrowers.
Navajas et al. rationalize their findings three ways. First, they
argue that few very poor borrowers reached will have longer-term access
to financial services because "financially sustainable" MFIs
will be around for the long-term, while poverty-focused, but financially
unsustainable, MFIs will not. (We have already dealt with this
argument.) Second, that the MFIs failed to reach significant numbers of
the very poor "does not necessarily mean that they failed. [They]
have other goals besides depth of outreach. For example, all five keep
an eye on their profits" (p. 27). Third, they conclude that
"the poorest of the poor may not be creditworthy ... This means
that donors and governments, if they have the welfare of the poor in
mind, may need to step back and to think about whether public funds meant to help the poor could be spent in a better way. After all,
microcredit may not always be the best way to lift the poor out of
poverty" (pp. 27, 37).
What can we conclude from the available evidence? It is still too
early in the evolution of the industry to state definitively whether
financial self-sufficiency is achievable for most MFIs or whether
profit-seeking MFIs can achieve significant depth of outreach, although
to date the sum of the evidence is not favorable on either count. Time
and further investigation will clarify this.
Certainly, however, there is insufficient evidence to support the
conclusion that "the poorest of the poor may not be
creditworthy." This is a rather sweeping inference based on the
experience of five Bolivian MFIs for an industry of over one thousand
institutions, about most of who we know little, if anything. Moreover,
it begs the following question: "How easily and based on what
standard of evidence is the industry prepared to abandon the
movement's animating vision of poverty alleviation among the very
poor?"
By way of final comment on this topic, Elisabeth Rhyne asserts that
MFIs that focus on the very poor "bear the burden of proving that
they are as efficient and low cost in operations as technically
possible. If not, subsidies support inefficient operations, and concern
for the poor, however earnest, can become an excuse to avoid making
difficult improvement" (1998: p. 6). Fair enough--we have no
problem with this assertion. But turnabout is fair play. We would thus
assert in response that MFIs that focus on financial self-sufficiency
bear the burden of proving that they are truly reaching the very poor.
If not, then they are pushing the microfinance industry to abandon its
value-based roots, and concern for the poor, however earnest, can be
become simply an excuse to make a buck.
The Rationality of Financial Self-Sufficiency. The institutionist
approach takes a financial systems view--that is, it examines important
issues in microfinance from the perspective of building a
poor-persons' financial system. Thus it tends to extrapolate from
the "system" to the individual MFI. In other words, what is
good for the system is good for the individual MFI. This reasoning is
known as the "fallacy of composition:" what is good for the
one is good for the whole, and vice versa.
It may be that the objective of an individual MFI is scale and
financial self-sufficiency, but then again it may not. It is entirely
possible that an MFI has priority objectives, such as reaching a
particular segment of the poor, that do not require full financial
self-sufficiency. For a number of reasons, it may also not be in an
individual MFI's interests to become fully financially
self-sufficient. (For example, full financial self-sufficiency might be
seen inconsistent with the MFI's priority objectives.) There is
nothing inherently wrong with being small or with using donor funds to
extend financial services to the poor, nor does either of these imply
that an MFI is unworthy of donor support, particularly if its clients
belong to a hard-to-reach population.
To insist that donors withhold or withdraw support from
"unsuccessful" MFIs is in many cases tantamount, we suspect,
to trying to compel them to behave in an otherwise economically
irrational and potentially counter-productive manner. Economists refer
to this as introducing "distortions" into the marketplace.
What matters is "how subsidies are used" (Bennett, 1996: p.
287). In other words what matters is that the MFI produce improved
social welfare. Quoting Jonathan Morduch (1998b: p. 5), "as long as
[an MFI] delivers ample social benefits to its clients and can continue
to receive sponsorship, [its] subsidies should be judged by their costs
and benefits."
This line of argument raises a related issue that is at the heart
of the institutionist versus welfarist debate: the need to perform
impact assessments of microfinance programs. If, as institutionists
claim, profitability is sufficient to demonstrate social impact, then
impact assessments are an unnecessary redundancy, and MFIs should
"concentrate on evaluating the quality of services and their
institutional setting" (Rhyne, 1994: p. 107), which translates
usually to the narrow measurement of progress toward financial
self-sufficiency.
If, on the other hand, we assume that, as evidence now suggests,
the "vast bulk" of MFIs will depend on "subsidies"
to one extent or another indefinitely, then the need to document the
impact of microfinance moves to the top of the agenda. (Also implied is
the need to identify, target, and reach the core poor households.
Something, quite frankly, welfarist institutions have not done well
enough.) This is particularly true when we consider, as Elisabeth Ryhne
(1998: p. 8) points out, that "important voices" outside of
microfinance argue "that the very poorest people are not reached by
even the most poverty-oriented microcredit programs, and that credit is
not an appropriate service for people on the margins of survival."
But it also implies, as Jonathan Morduch notes, and as we have implied
above, that the industry "take public economics more
seriously" and acknowledge that "even when poverty-focused
programs do not meet all of their expenses, the benefits of ongoing
subsidization may exceed their costs" (Morduch, 1998c: p. 6).
Financial Self-Sufficiency: A Means to an End? Charles Goodhart, a
former official at the Bank of England, is given credit for the maxim,
also referred to as Goodhart's Law, "If an economic statistic
becomes the focus of attention, that statistic is likely to
distort." We argue that there is reason to believe that
Goodhart's Law applies to microfinance. In particular, we would
argue the following. If MFIs and donors give the symbol concept of
financial self-sufficiency too great a focus, then a force for change is
created. That is, if the symbol becomes all-important, the thought
behind it becomes lost, and it is transformed into an end unto itself.
The movement to the all-dominating concept that financial
self-sufficiency is synonymous with "success" is subtle, and
not all involved will agree that it has occurred. Nonetheless, if an MFI
finds, for whatever reason, that financial self-sufficiency has become a
symbol of "success" (particularly among donors or investors),
then the approach to managing the institution will change. (13)
Institutionist writers are quick to argue that such concerns are
both ill founded and nonproductive. According to Elisabeth Rhyne (1998:
p. 7), for example, "Sustainability is but a means to achieve
[outreach].... Sustainability is in no way an end in itself; it is only
valued for what it brings to the clients of microfinance. This is a
point on which the 'poverty' camp frequently misstates the
motives of the 'sustainability' camp. It would do wonders for
the state of the debate if the poverty camp more readily acknowledged
that the sustainability camp values sustainability only as a tool."
While we do not doubt the sincerity of Rhyne's avowal, it is
contradicted both in the writings of leading institutionist writers and
in the internal logic of their arguments.
According to Navajas et al. (1998), the end of microfinance is
"improved social welfare." This implies, then, that the
ultimate measure of a "successful" MFI is whether it improves
social welfare. The problem with improved social welfare, however, is
that it is notoriously difficult and costly to measure. Consequently,
some institutionist writers substitute outreach as a proxy for social
welfare. This helps some. Breadth of outreach is easy to measure--simply
count clients--but other dimensions of outreach, particularly depth of
outreach, are more difficult to measure.(14) The typical proxy for an
MFI's depth of outreach is average loan size. But this measure is
both crude and flawed (e.g., it does not account for the variability in
loan size or for median loan size, both of which are superior
measures).(15) Rather than address these difficulties, institutionists
take yet one more shortcut to estimate social welfare. Their proxy is
financial self-sufficiency.
To measure the impact of microfinance on social welfare, one must
calculate both social costs and benefits. Measuring the social costs of
microlending is easy enough. This is equal to the selfish opportunity
cost of capital. The difficulty comes in measuring the social benefits
of microfinance. Fortunately for institutionists, microeconomic theory
offers what seems to be an easy way around what would otherwise be a
daunting measurement problem.
Rational consumers will not purchase a good or service unless they
expect a net economic gain as a result (or are at least no worse off
than before). If rational consumers pay the full economic cost of
microfinance services, then by definition the private economic benefit
of microfinance services (the benefit to the client) exceeds the private
economic cost (the selfish opportunity cost of capital). Furthermore, if
the MFI earns a profit, this implies that the sum of private benefits
exceeds the sum of private costs. Absent significant negative
externalities, this means that total social benefits exceed total social
costs. To sum up, "Profits are necessary for sustainability, and
sustainability is sufficient for worthwhileness" (Schreiner, 1997a:
p. 5).
Tracing through the logic of this argument yields the following:
a. Financial self-sufficiency equals improved social welfare (a =
b);
b. Improved social welfare is the end of microfinance (b = c);
therefore
c. Financial self-sufficiency is the end of microfinance (a = c).
A similar conclusion can be reached by observing what criteria
institutionist writers use to define "successful" MFIs. A few
quotes should make this clear. "Two objectives are paramount for a
rural financial institution to be successful: financial self-sufficiency
and substantial outreach to the target rural population" (Yaron,
1994: p. 49). "The few [MFIs] that have been judged as successful
have achieved that status because the [subsidy dependence index] showed
them as either almost financially self-sufficient or just barely self
sufficient" (Schreiner, 1997b: p. 4).(12) "The criteria for
evaluating the success of such efforts [microfinance in Sub-Saharan
Africa] should be on whether the institution achieves financial
sustainability (Trape and Benhamou: p. 21). "We adopt the criteria
suggested by Yaron to judge success ... self-sustainability"
(Chaves and Gonzalez-Vega, 1996: p. 66.). "The new standards of
judgement for the performance of [MFIs] have been described in terms of
sustainability and outreach" (Navajas et al., 1998: p. 5).
Conspicuously absent from the stated criteria in each cited example is
"improved social welfare." Instead, institutionist writers
assume that financial self-sufficiency and improved social welfare are
one and the same.
There is one final logical flaw with the institutionist position.
Again it stems from the argument that improved social welfare is the
true end of microfinance. It is this: If an MFI produces improved social
welfare, it is logically irrelevant whether the MFI is financially
self-sufficient.
A possible rebuttal to this last argument is that while
donor-dependent MFIs might improve social welfare, large-scale,
financially sustainable MFIs, owing to their greater breadth and depth
of outreach and their long-term permanence, can improve social welfare
more. (Again, the a priori assumptions that only financially
self-sufficient MFIs are sustainable and can achieve significant scale).
Suffice it to say that this argument is based on a number of dubious
assertions and the questionable "findings" of a small handful
of "successful" MFIs. It also ignores important
counterexamples of subsidy-dependent but significant outreach MFIs (both
breadth and depth) that have been going concerns for a while now and
show no signs of collapsing (e.g., Grameen Bank, BRAC, BKK, Working
Women's Forum, PRADHAN, SEWA, CRECER, ASA, CARD Bank, and PPPCR).
In conclusion, we would urge the industry to consider where this
overarching emphasis on financial self-sufficiency is leading. What is
most important? Is it to build social enterprises that can last long
enough to bring about major improvement in the lives of very large
numbers of people? Or is to become certified as totally subsidy-free. We
do not pretend to speak for all practitioners, but for many MFIs, the
goal is not to become totally subsidy-free. That is neither necessary
nor sufficient to achieve their priority objectives.
The reality is that social investment is available. There is a
market for social investment for traditional social services. It is
called philanthropy or charity. NGOs have more or less thrived on this
market for decades now. And now there is a developing social investment
market for MFIs--for start-up capital, for technical assistance, and for
loans at concessional rates. Should not MFIs tap that market for
one-time or occasional infusions of social investment? Social
entrepreneurs should lose their business license if they did not!
Concluding Remarks
Institutionist writers portray a dichotomous view of microfinance.
In this view, MFIs are both financially self-sufficient and large, or
"the alternative to viable organizations are expensive, inviable quasi-fiscal programs that reach only a select few beneficiaries"
(Gonzalez-Vega, 1994: pp. 16-17). Many welfarists also fall into the
dichotomy trap, in which they envision a single "correct"
approach for microfinance. As such, the discussion has gone the way of
too many other discussions in development--it has polarized, and it has
produced a fruitless debate about who is more truly concerned for the
welfare of the poor.
Rather than continue with this nonproductive dichotomous view of
microfinance, it would be more helpful to characterize the diversity of
microfinance practitioners as lying somewhere along a continuum from
traditional business (a purely financial bottom line) at one end to
traditional social service (a purely social bottom line) at the other
end. In the middle is the emerging phenomenon of the "social
enterprise," which manages toward a double bottom line in a search
to achieve a productive balance between selfish and social returns. The
emergence of social enterprise can be seen in many sectors, but it may
be best developed in the microfinance world.
Many of the models of the institutionist approach, like BancoSol,
operate as traditional businesses. Any social objectives they may have
are assumed by-products of their financial and institutional objectives.
They do not measure success by social impact or by depth of outreach.
There is nothing wrong with this approach, as long as practitioners are
upfront about their objectives, and they do not try to attract social
investors who explicitly want to pursue social objectives. These
traditional business MFIs appear to address significant market failure
to serve the borrowing needs of marginally poor and not-so-poor. Only
incidentally, however, do they serve the very poor. Moreover, serving
the very poor is not their "priority objective," and it would
be helpful to donors and practitioners alike for those to whom this
applies to say so.
Likewise, it would be helpful for traditional social service
providers to admit that sustainable institution building is not their
objective. They and their donors would do well to acknowledge that fact
by making plans for leaving a legacy to be proud of when their
microfinance projects phase out, sooner or later. They can provide loans
at or below market rates to the poor needing special consideration
(e.g., refugees and disaster victims) and still do a good job of loan
recovery and managing their costs. Again, there is nothing wrong with
this approach, as long as social service MFIs develop good strategies
for eventually handing off their clients to more sustainable service
institutions.
In fact, traditional social service providers can at times serve
certain market niches better than sustainability-oriented MFIs. They can
do a great deal of good during the "life of the project,"
provided they do not compete for clients who can better benefit from
long-term microfinance services, put the meager assets of the poor at
risk, or use their social mission as an excuse to operate inefficient
and low impact programs.
Traditional business and traditional social service approaches are
familiar polar opposites, the two ends of the microfinance spectrum.
What is new and interesting in the microfinance movement is the broad
middle ground occupied by the emergent social enterprises specializing
in microfinance and related services. This is where the debate over
"best practices" for combined impact and sustainability is
most productively focused. The debate will improve as the different
objectives are articulated and regarded as legitimate by all involved in
the debate.
Social enterprises have to be explicit in both their social and
financial-institutional objectives. Through appropriate staff incentives
for managers and service staff, they need to commit to managing and
measuring progress toward both. To date, social enterprises in
microfinance have had serious difficulties defining, targeting, and
reaching the core poor households, and they have done a very poor job of
developing social impact measurement systems, much less actually
measuring social impact. All are hard to do, but they have to be done,
and MFIs better get started on it in earnest if they are to remain
credible as social enterprises. Donors also need to clarify their own
objectives and make sure these match up with the objectives of the
traditional businesses, social enterprises, and traditional social
services in which they invest.
If we had to guess, it would be that the future of microfinance
will be characterized by a relatively small number of traditional
business MFIs with significant breadth of outreach but limited depth of
outreach and a relatively large number of social enterprise MFIs of
widely varying sizes, institutional designs, and levels of financial
self-sufficiency offering a wide variety of products and services
targeted to the more poor. There is no need to make a once-and-for-all
choice between competing approaches--a variety of approaches are needed,
now and in the future. We would thus agree with Nitin Bhatt (1999: p.
15), who writes that "no one model of microfinance can solve the
diverse developmental needs of the poor throughout the world. There is
room for different kinds of programs, both subsidized and nonsubsidized,
that cater to various segments of low-income communities. Given the need
for a diversity of microfinance institutions, institutional plurality is
key to prudent microfinance policy."
Finally, for everyone involved in microfinance today, we must know
ourselves and be true to ourselves. We need to be more open and honest
with each other about our real objectives and our commitment to reach
them.
Acknowledgement
We would like to thank Jonathan Morduch and Didier Thys for their
insight and helpful suggestions in writing this article.
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Notes
(1.) In using the broad categories "institutionist" and
"welfarist," we recognize that neither camp is characterized
by complete unity of thought and that there exists substantial crossover
between the two camps. We have tried to limit our discussion to those
issues on which there appears to exist widespread agreement within each
camp. The core beliefs of primary institutionist writers can be
discerned both from their many publications and by the fact that the
same themes appear time and again.
(2.) Most institutionists do not have a problem with group-based
lending schemes. In fact, BancoSol does a great deal of it. For them,
the issue in dispute has to do with the related aspects of "social
intermediation" (Bennett et al., 1996), or the social benefits of
group lending. Institutionists tend to look on group lending as a purely
financial mechanism whereas welfarists tend to look on it as something
more comprehensive.
(3.) Private sources capital consists primarily of depositor
savings, commercial debt, equity, and venture capital. Among
institutionists there is a strong current who look to venture capital,
equity markets, and refinancing facilities to help MFIs grow. An even
stronger current, however, looks to savings mobilization as the main
source of MFI growth.
(4.) The Microcredit Summit, for example, has made
"institutional sustainability" one of the Summit's core
themes.
(5.) Specifically, Morduch critiques the following eight
institutionist claims: (1) Raising interest rates does not substantially
diminish demand for loans. (2) Financially sustainable programs can
achieve greater scale than subsidized program. Thus, they can make a
bigger dent in poverty. (3) Financial sustainability is critical for
institutions as it is the route to being able to access capital from
commercial financial markets rather than donors. (4) Since sustainable
programs do not require outside funding, consideration of costs and
benefits is irrelevant. There are no costs borne by governments or aid
agencies--there are only benefits. Sustainable programs are thus
superior to subsidized programs. (5) Subsidized credit programs are
inefficient and ultimately bound to fail. (6) Subsidized credit more
often ends up in the hands on nonpoor households. (7) Microfinance has
been and should continue to be a movement with minimal government
involvement. (8) Mobilizing savings is not likely to make sense for
subsidized credit programs.
(6.) By way of example, Schreiner (1997a: p. 2) claims that
"without profits, an [MFI] will shrink and die." Similarly,
Gonzalez-Vega (1998: p. 7) argues that the "successful
implementation of the new technologies will only occur, in turn, if the
structure of organizational incentives promotes sustainability
[financial self-sufficiency]." It is important to note the tone of
such statements. The authors do not suggest general tendencies (which
are easier to defend) but make absolute assertions (which are harder to
defend).
(7.) Hulme and Mosley (1996: p. 158) go further to argue that
"the case that formal sector for-profit institutions could take a
lead role in providing financial services to low income households finds
little support from ... the wider empirical literature.... Private
companies are simply not prepared to provide the venture capital for
experimental services to low-income borrowers" in order to
"extend financial services deeper down the socio-economic
pyramid."
(8.) One might charge that our use of the term "selfish"
investor constitutes a semantic counter-trick. We did not, however,
invent this term. We borrowed it from institutionist literature
(Schreiner, 1997b).
(9.) Yaron's (1997) Subsidy Dependence Index (SDI) is one way
to measure the social worth of an MFI. The SDI calculates the percentage
by which an MFI would need to raise interest rates in order to cover its
economic costs of capital. From a social investment perspective, the
relevant cost would be the investor's (donor's) social
opportunity cost of capital. As typically used, however, the relevant
opportunity cost is measured from the MFI's perspective, which is
the cost of raising funds from private sources.
(10.) large number of impact studies have been published
demonstrating the impact of microfinance (see Sebstad and Chen, 1996).
Nonetheless, the findings of many of these studies are questioned for a
variety of methodological failings, such the inability to control for
the fungibility of funds, the lack of appropriate control groups, and
selection bias (Gaile and Foster, 1996; Hulme, 1997; Morduch, 1998a; Von
Pischke and Adams, 1980). It is ironic that while welfarists are being
held to ever-increasing methodological standards for demonstrating
program impact, institutionists routinely make broad inferences based on
very small and typically highly biased sample sets.
(11.) Six of the eleven MFIs examined clustered in range of $200 to
$400 for average outstanding loan size, five of the eleven were
financially self-sufficient, and ten of the eleven were operationally
self-sufficient.
(12.) (1998d) reports that "some prognosticators at [CGAP] ...
estimate that 3-5 percent of programs worldwide are currently
financially sustainable--and another 7-10 percent will cross the hurdle
within ten years."
(13.) paragraph paraphrases the original language by Barge (1985:
p. 28).
(14.) writers identify six dimensions to outreach: (1) depth of
outreach, (2) breadth of outreach, (3) quality of outreach, (4) cost of
outreach, (5) length of outreach, and (6) variety of outreach (Navajas,
et al., 1998: pp. 6-11).
(15.) fairness to institutionists, it was the welfarists who raised
average loan size as an indicator of poverty. The former were resistant
to using any indicator at all.
Biographical Sketches
Gary M. Woller
Romney Institute of Public Management
Marriott School of Management
Brigham Young University
Christopher Dunford
Freedom from Hunger
Warner Woodworth
Marriott School of Management
Brigham Young University