Outsourcing innovation in a durable good monopoly.
Lee, Sanghoon
I. Introduction
If you buy a notebook computer or a personal digital assistant
(PDA) today, the chances are that it is designed by a company that you
have never heard before. The list of products does not stop here. In
consumer electronics alone, an increasing number of products such as MP3
players, digital cameras, and mobile phones are designed through
outsourcing but sold under top brands. The trend seems to be spreading
to other sectors, too.
Although outsourcing in general has been the subject of
considerable interest recently, outsourcing product innovation has not
been paid much attention in the literature. A notable exception is
Aghion and Tirole (1994), which adopts an incomplete-contract approach
to analyze the make-or-buy decision in the production of innovation.
Their analysis focuses on the development of innovation and hence
abstracts away from the pricing or marketing of innovation so developed.
But pricing and product development are inter-related problems,
especially in durable-good markets where such a practice seems to be
most pronounced. This article attempts to find a role of outsourcing
from the interaction between the two problems.
Consider a durable-good monopolist who has the capability to
improve the quality of its product. The firm may develop an improved
product in house or may outsource the development to a contractor.
Assuming that contracts are incomplete, outsourcing involves a hold-up
problem, which leads to insufficient investment in product development.
Meanwhile, the monopolist seller faces a well-known dynamic pricing
constraint inherent in durable-good sales. This means that a durable
good must be sold at a price below its intrinsic value. Otherwise,
consumers would not make a purchase because they expect that their
purchase will become economically obsolete once the monopolist
introduces an improved product. In relation to the development decision,
however, the pricing constraint becomes the source of a commitment
problem for the monopolist (Waldman (1996), Fishman and Rob (2000)).
Although frequent product improvements will suppress the sales price
hence the profits, the monopolist has an incentive to speed up the
development once the sales of the current product has been made to the
consumers. Consequently, the monopolist will have an overinvestment
problem if the development is done in house.
It is not difficult to see then why outsourcing may be preferred
over vertical integration. Although the hold-up problem associated with
outsourcing has a negative effect of reducing the investment in product
improvement, the inefficiency in investment also relaxes the pricing
constraint and hence has a positive effect of boosting the sales of the
original product. Which of the two forms of organization gets selected
will depend on the relative size of the two effects.
Outsourcing is a useful strategic option for the monopolist but its
welfare effect is in general ambiguous. On the one hand, outsourcing
reduces social welfare because it causes inefficiency in product
improvement. On the other hand, it may improve the monopolist's
profitability and hence provide an added incentive to develop the
original product. This implies that outsourcing must be socially
wasteful if it is adopted when the original product can be developed
profitably in house. If the profits under vertical integration are not
sufficient to cover the development cost, however, outsourcing may be
the only way to bring out a valuable innovation to market. Despite its
inefficiency in subsequent product improvement, outsourcing improves
social welfare in this case.
The model predicts that relatively less significant improvements
are outsourced while more significant ones are made in house. When the
value of improvement is relatively small, the sales of the original
product must be more important than the sales of an improved product.
Outsourcing must be the better alternative in this case because
generating hold-up will have more positive than negative effect on
profits. The case for vertical integration will be the exact opposite,
i.e., it should be the preferred mode of organization when the
improvement has a relatively large value. Although the validity of this
claim needs to be verified by rigorous empirical evidence, a casual
observation suggests that it is consistent with actual practice. (2)
Such a prediction, however, does not follow easily from a standard
hold-up model, which focuses only on the incentive for product
improvement.
In management literature, "core competence" argument has
been commonly used as an explanation for outsourcing. In the context of
research and development, it suggests that firms can raise profitability
by performing only "core" R&D and outsourcing non-core
R&D activities. In a nutshell, the argument emphasizes potential
gains from specialization associated with outsourcing. (3) The framework
developed in this article, however, provides a different interpretation
of this popular idea. Once the development of an original product is
identified as core and the development of an improved product as
non-core R&D, the current analysis suggests that outsourcing
non-core R&D, which helps the sales of the pioneering innovation,
will increase the profitability of core R&D. This implies that gains
from outsourcing may not come from a better capability for core R&D
as commonly believed but from a better return on the investment in such
activities.
This article takes a view that outsourcing may be adopted not
because of its intrinsic benefits or cost advantages relative to
vertical integration but precisely because of the hold-up problem that
it entails. (4) In the analysis, outsourcing plays a
"strategic" role in the sense that it mitigates the commitment
problem faced by the monopolist. Although in a quite different setting,
Chen (2005) considers such a strategic effect of outsourcing or vertical
disintegration. The idea is that a vertically integrated firm may divest its upstream division in order to make a commitment not to discriminate against its downstream competitors. The audiences for commitment are the
rival firms in the downstream market. In this article, consumers are the
audience for the monopolist's commitment.
The rest of the article is organized as follows. Section 2
introduces the basic model. The main result is presented in section 3 in
which the strategic role of outsourcing is identified and a comparison
is made between the two modes of organization. Section 4 examines
possible alternatives to outsourcing such as rental and buyback schemes.
Also, the incentive for pioneering innovation is discussed by extending
the basic model. Concluding remarks follow in section 5.
II. Basic Model
There is a firm, the "pioneer", with a technology to
produce a durable good, and a continuum of identical consumers. Each
consumer has a unit demand of the good, i.e., buys either zero or one
unit but not more. The per-period utility of a representative consumer
is given by u = v - p, where v(p) denotes the quality (price) of the
good. It is assumed that a consumer chooses to buy when he feels
indifferent between buying and not buying the good. The size of the
consumers is normalized to 1. The quality of the good is [v.sub.I] >
0 initially but it may be improved to [v.sub.I] + [v.sub.II] (>
[v.sub.I]) by investing in research and development. The improvement
cannot be marketed separately from the original product and must be
combined with the pioneer's input to make a final product. For
simplicity, the pioneer's input is assumed to be costless although
it is essential in the production.
The improvement occurs with a probability q [member of] [0, 1 ],
which depends on the level of investment e [greater than or equal to] 0
spent on the development project. The relationship between the two is
governed by a function q = q(e) where q"(x) < 0 < q'(x),
q(0) = 0, [lim.sub.e[right arrow][infinity]] q(e) = 1, and
[lim.sub.e[right arrow]0] q'(e) = [infinity]. It is assumed that
neither the level of investment nor the amount of improvement can be
verified in court. Except for the development cost, there is no other
cost associated with producing or selling the good.
There are two different ways to organize the production of the
improvement: the pioneer may develop an improved product in-house
(vertical integration) or it may set up a separate firm, an
"outsourcee", to do the job (vertical disintegration or
outsourcing). An alternative interpretation of the second option is that
the pioneer hires an outside "contractor" for the development.
Suppose that using the pioneer's technology is essential for the
development, and also that the market for outsourcing is competitive.
Then, the pioneer must be able to extract the entire surplus from the
development project, for instance, by auctioning off the contract. From
the pioneer's perspective, therefore, outsourcing becomes
equivalent to setting up its own spin-off.
The model has two periods and each period is composed of either one
or two stages depending on the mode of organization. The first period
starts with a stage in which the pioneer sells the original product. In
the next stage, investment for product improvement is made. The decision
maker at this stage becomes the pioneer (outsourcee) if the development
is done under vertical integration (outsourcing). In the second period,
improvement materializes with probability q(e). The pioneer sells the
improved product, if any, in case of vertical integration. In
outsourcing, a bargaining takes place between the pioneer and the
outsourcee before the sales are made. The bargaining is modeled in a
reduced form in which the pioneer gets an exogenously given share
[lambda] [member of] (0, 1) while the outsourcee receives the remaining
1 - [lambda] of the sales revenue. Payoffs are discounted between the
two periods but there is no discounting within a period. Let [delta]
[member of] (0, 1) be the common discount factor.
III. Analysis
1. Social Optimum
For a benchmark, it is helpful to consider the socially optimal
allocation first. The social welfare is defined as the sum of
consumers' and producers' surplus. Since production is
costless, the consumption/production decision is trivial: the
highest-quality product should be produced and distributed to every
consumer. The only non-trivial decision becomes how much investment to
make for the improvement. The planner's problem is then given by
[MATHEMATICAL EXPRESSION NOT REPRODUCIBLE IN ASCII.]
where W(e) denotes the social welfare as a function of the
investment level e.
In the first period, the original product is consumed and the
investment is made for product improvement. The social surplus therefore
equals [v.sub.I]- e. In the second period, the improvement materializes
with probability q(e), which results in the consumption worth [v.sub.I]
+ [v.sub.II]. Otherwise, the original product must be used by the
consumers. The discounted expected surplus thus becomes [delta]{q(e)(
[v.sub.I] + [v.sub.II]) + (1 - q(e))[v.sub.I]}.
Under the assumptions on q(x), the problem is well-defined. The
solution exists given the continuity of W(x), and the fact that W(0)
> 0 and [lim.sub.e[right arrow][infinity]] W(e) = - [infinity]. The
uniqueness follows from the strict concavity of the objective function,
i.e., W"(e) = [delta]q"(e)[v.sub.II] < 0. Moreover, the
assumption [lim.sub.e[right arrow]0] q'(e) = [infinity] implies
that the solution must be in the interior. Let [e.sup.so] be the
socially optimal investment level. Then the first-order condition for
the maximization problem is given by
-1 + [delta]q'([e.sup.so])[v.sub.II] = 0.
The condition simply shows that the marginal cost of investment (=
1) must be equal to its marginal benefit (= [delta]q'([e.sup.so])
[v.sub.II]) at the optimum. Since q(x) is strictly concave, the optimal
investment level [e.sup.so] must be strictly increasing in the size of
the product improvement [v.sub.II].
2. Vertical Integration
An assumption, which will be maintained throughout this article, is
that the product is sold through a simple sales contract. Renting, for
instance, is not allowed as well as more sophisticated sales methods
such as buybacks. The effects and limitations of these pricing methods
will be discussed after the main analysis. To find the Subgame Perfect
Equilibrium of the game, one needs to proceed backwards starting from
the last stage of the game.
Second period, sales stage
At the last stage, the integrated firm sets a price for its
second-period sales. The price may depend on two things: the amount of
the first-period sales and whether there was a product improvement or
not. Let x [member of] [0, 1] be the sales in the first period. Also,
define s to be a binary variable that takes a value 1 if there is
product improvement and 0 otherwise. The price in the second period then
becomes a function [p.sub.2] = [p.sub.2](x, s). Let [p.sup.int.sub.2](x,
s) be the optimal second-period price and [R.sup.int.sub.2](x, s) be the
corresponding revenue of the integrated firm.
When there is no product improvement in the second period, the
firm's choice becomes trivial: the optimal strategy must be to
charge [v.sub.I] to whoever wants to buy the original product. This
implies that [p.sup.int.sub.2](x, 0) = [v.sub.I] and the corresponding
revenue [R.sup.int.sub.2](x, 0) is given by (1 - x)[v.sub.I].
When there is an improvement instead, the firm may set i)
[p.sub.2](x, 1) = [v.sub.II] to supply all consumers, or ii)
[p.sub.2](x, 1) = [v.sub.I] + [v.sub.II] and sell only to those who did
not make a purchase in the first period. The corresponding revenues
become [v.sub.II] for the first strategy, and (1 - x)([v.sub.I] +
[v.sub.II]) for the second strategy. Targeting all consumers must be
optimal if [v.sub.II] [greater than or equal to] (1 - x)([v.sub.I] +
[v.sub.II]) or x [greater than or equal to] [v.sub.I]/[v.sub.I] +
[v.sub.II]. The optimal price and the corresponding revenue in this case
are then summarized as follows:
[MATHEMATICAL EXPRESSION NOT REPRODUCIBLE IN ASCII.]
First period, investment stage
At the second stage of the first period, the integrated firm
decides the level of investment taking the first-period sales as given.
The optimal investment is then determined by solving the following
interim profit maximization problem:
[MATHEMATICAL EXPRESSION NOT REPRODUCIBLE IN ASCII.]
where [[DELTA].sup.int](x) [equivalent to] [R.sup.int.sub.2](x, 1)
- [R.sup.int.sub.2](x, 0). One can easily verify that the problem is
well-defined and has an interior solution. Let [e.sup.int](x) be the
optimal investment level. The first-order condition is then given by
-1 + [delta]q'([e.sup.int](x))[[DELTA].sup.int](x) = 0
Notice that [[DELTA].sup.int](1) = [v.sub.II] = ([v.sub.I] +
[v.sub.II]) - [v.sub.I] = [[DELTA].sup.int](0). This implies that the
first-order condition will coincide with that of the social
planner's either if x = 0 or x = 1. Let [e.sup.int] [equivalent to]
[e.sup.int](0) = [e.sup.int](1).
First period, sales stage
At the first stage of the game, the price of the original product
is set by the firm and purchase decision is made by the consumers. Let
[p.sub.1] be the price offered by the integrated firm. Before accepting
an offer made by the firm, a rational consumer must think about not just
how much benefit he will get from the product but also how long he will
actually use the product. This is because the original product will
become economically obsolete once an improved product is introduced in
the next period. Recall that the probability of an improvement is
determined by the firm's investment but the investment is in turn
determined by the first-period sales. This implies that the
consumers' expectation regarding the first-period sales becomes a
crucial determinant of their purchasing decision.
Let [x.sup.e] be this expectation formed by a representative
consumer. A consumer then should buy in the first period if
[v.sub.I]-[p.sub.1]+[delta][v.sub.I] [greater than or equal to]
[delta]q([e.sup.int]([x.sup.e])){[v.sub.I] + [v.sub.II] -
[p.sup.int.sub.2]([x.sup.e], 1)}
The left-hand side of the inequality equals the payoff from
purchasing the product in the first period. A consumer's utility in
the first period is given by [v.sub.I] - [p.sub.1]. If there is no
product improvement in the second period, each consumer will use the
original product and hence get the utility of [v.sub.I]. If there is an
improvement, on the other hand, a new product will be sold at
[p.sup.int.sub.2]([x.sup.e], 1). A consumer may buy a new product in
this case, the utility from which will be [v.sub.I] + [V.sub.II] -
[p.sup.int.sub.2]([x.sup.e], 1). But this is at most [v.sub.I] because
[p.sup.int.sub.2](x, 1) takes either one of the two values [v.sub.II]
and [v.sub.I] + [v.sub.II]. Regardless of product improvement,
therefore, the consumer's utility in the second period is fixed at
[v.sub.I].
The payoff from delaying the purchase is given by the right-hand
side of the inequality. The first-period utility is zero since there is
no purchase and hence no consumption. In the second period, an
improvement is made with probability q([e.sup.int]([x.sup.e])). If there
is a product improvement, buying the improved product is optimal for the
consumers because the resulting utility [v.sub.I] + [v.sub.II] -
[p.sup.int.sub.2]([x.sup.e], 1) is always non-negative. When there is no
improvement, which arises with probability 1 -
q([e.sup.int]([x.sup.e])), the original product will be sold at
[p.sup.int.sub.2](x, 0) = [v.sub.I]. Each consumer should buy one and
get the utility of zero.
The integrated firm takes the consumers' expectation as given
and maximizes its profits. Given that each consumer will make a purchase
as long as the previous inequality condition holds, the firm should
charge the maximum price that satisfies the condition, if it chooses to
sell at all in the first period. This gives the optimal selling price
for the firm in the first period:
[p.sub.1] = (1 + [delta])[v.sub.I] -
[delta]q([e.sup.int]([x.sup.e]))
{[v.sub.I] + [v.sub.II] - [p.sup.int.sub.2]([x.sup.e], 1)}.
The price depends on the consumers' expectation of the
first-period sales. Without any restrictions on the consumers'
expectation, however, this may lead to rather unreasonable predictions
about the outcome of the game. For instance, it may happen that each
consumer makes a purchase believing that no one else is going to buy the
product. Given that consumers have identical preferences, this implies
that every consumer will buy the product in equilibrium contradicting
their own expectation. One way to get around this problem is to focus on
"rational-expectations" equilibria (Fishman and Rob (2000)),
in which the consumers form a correct expectation in equilibrium. In the
remainder of this article, "equilibrium" refers to such a
rational-expectations equilibrium of the game.
A possibility that is not examined explicitly at this point is that
the firm may skip the first-period market and supply only in the second
period. The following lemma establishes however that this does not occur
in equilibrium.
Lemma 1. In equilibrium, x = 1.
Let [p.sup.int.sub.1] be the equilibrium price set by the firm in
the first period. Given that the consumers form a correct expectation in
equilibrium, it must be that x = [x.sup.e] = 1. But this implies
[p.sup.int.sub.1] = (1 [delta])[v.sub.I] -
[delta]q([e.sup.int](1)){[v.sub.I] + [v.sub.II] - [p.sup.int.sub.2](1,
1)} = [v.sub.I] + [delta]{1 - q([e.sup.int])} [v.sub.I]
The equilibrium profits of the integrated firm [[PI].sup.int] then
can be written as
[[PI].sup.int] = [p.sup.int.sub.1] - [e.sup.int] +
[delta]{q([e.sup.int])[[DELTA].sup.int](1)+ [R.sup.int.sub.2](1,0)}
= (1 + [delta])[v.sub.I] - [e.sup.int] +
[delta]q([e.sup.int])([v.sub.II] - [v.sub.I])
Examining the expression for [p.sup.int.sub.1] reveals that the
firm cannot extract the full surplus out of the consumers in its
first-period sales. The consumers know that an improved product may be
introduced in the next period, in which case it will be offered at a
price below its intrinsic value, i.e., [p.sup.int.sub.2](1, 1) =
[v.sub.II] < [v.sub.I] + [v.sub.II]. This means that the firm must
give a "discount" to the consumers in the first period, if it
wants to make any sales at all.
As the firm supplies the entire market in the first period, the
equilibrium level of investment becomes efficient, i.e., [e.sup.int](1)
= [e.sup.int] = [e.sup.so]. This should not be surprising because the
firm appropriates exactly its social benefit [v.sub.II] by selling an
improved product in the second period.
Commitment Case
Although the equilibrium investment is socially optimal, it is not
what the firm would choose if it had the ability to commit to an
investment level before the first-period sales. To see this, suppose an
imaginary case where the firm can make such a commitment. The optimal
investment for the firm is then determined by solving the following
problem:
[MATHEMATICAL EXPRESSION NOT REPRODUCIBLE IN ASCII.]
The difference now is that the firm takes into account the effect
on the first-period sales as well as the effect on the probability of
improvement when it makes a decision on its investment. Given that the
sign of [v.sub.II]-[v.sub.I] is indeterminate, one cannot exclude the
possibility of a boundary solution. Let [e.sup.com] be the optimal
investment level. The first-order condition is then given by
-1 + [delta]q'([e.sup.com)([v.sub.II] - [v.sub.I]) [less than
or equal to] 0
One can easily verify that the condition must hold with equality if
[v.sub.II] - [v.sub.I] > 0. Otherwise, it holds as a strict
inequality and the optimal investment becomes zero. In either case, the
investment level is smaller than the equilibrium level under vertical
integration. Given that increasing the probability of improvement
suppresses the sales-price in the first period, the firm must invest
less in the commitment case than it does in equilibrium.
3. Outsourcing
Instead of developing an improved product in-house, the pioneer may
outsource the job to a contractor. Given that the investment for product
development is relationship-specific and nonverifiable, outsourcing will
lead to an insufficient investment. In standard hold-up models,
underinvestment is a "problem" that needs to avoided or
possibly corrected through various measures. In the current context,
however, the very inefficiency may actually benefit the pioneer because
investment under vertical integration turns out to be excessive from the
pioneer's point of view.
Research has shown that not all bilateral relationships with
specific and non-verifiable investment lead to inefficiency. Several
contractual solutions have been suggested indeed under various
assumptions (Aghion et al. (1994), Edlin and Reichelstein (1996),
Noldeke and Schmidt (1995)). But the kind of investment considered
here--the one that benefits only the investor's trading partner--is
known to be particularly problematic (Che and Hausch (1999)). Instead of
examining all contractual possibilities in detail, this article takes
the fact that contracts are incomplete as given. An outsourcee is thus
assumed to make the investment decision solely based on its expectation
of a future order by the pioneer. Once an improvement has been made, it
becomes observable to both parties. The terms of trade will then be
determined by a costless bargaining between the two parties. (5)
Second period, sales stage
The equilibrium under outsourcing is once again found by backward
induction. At the last stage of the game, the pioneer sets its sales
price and the consumers make their purchase decisions. Given that its
share of the sales revenue is already determined in the previous
bargaining stage, the optimal sales price chosen by the pioneer must be
the same as the one under vertical integration. Let [p.sup.out.sub.2](x,
1) ([p.sup.out.sub.2](x, 0)) be the second-period price under
outsourcing with (without) a product improvement. Then it follows that
[p.sup.out.sub.2](x, 1) = [p.sup.int.sub.2](x, 1) and
[p.sup.out.sub.2](x, 0) = [p.sup.int.sub.2](x, 0).
Second period, bargaining stage
The second-period bargaining is modeled as a generalized Nash
bargaining game. Let [lambda] [member of] (0, 1) be the pioneer's
bargaining share. Without any product improvement, there is no trade to
be made between the pioneer and the outsourcee. The original product
will be sold by the pioneer and the outsourcee will earn nothing. Let
[R.sup.out.sub.2](x, 0) be the pioneer's and [r.sup.out.sub.2](x,
0) be the outsourcee's payoff in this case. This implies that
[R.sup.out.sub.2](x, 0) = (1 - x)[v.sub.I] and [r.sup.out.sub.2](x, 0) =
0.
Consider next the case where there has been a product improvement.
If an agreement is reached between the two parties, the improvement can
be turned into a product and sold to the consumers. The corresponding
sales revenue must be max{[v.sub.II], (1 - x)([v.sub.I] + [v.sub.II])},
which is the same as the one under vertical integration
(=[R.sup.int.sub.2](x, 1)). When there is no agreement, the improvement
cannot be produced and the pioneer must sell the original product. The
pioneer (outsourcee) then will get [R.sup.out.sub.2](x, 0)
([r.sup.out.sub.2](x, 0)) respectively. The two parties thus gain by
[R.sup.int.sub.2](x, 1) - {Rout(x, 0) + [r.sup.out.sub.2](x,] 0)} when
they reach an agreement. Generalized Nash bargaining then gives [lambda]
of the gains to the pioneer and the remaining 1 - [lambda] to the
outsourcee. Let [R.sup.out.sub.2] (x, 1) be the pioneer's and
[r.sup.out.sub.2](x, 1) be the outsourcee's payoff when there is a
product improvement. Then it follows that
[MATHEMATICAL EXPRESSION NOT REPRODUCIBLE IN ASCII.]
First period, investment stage
At the investment stage in the first period, the outsourcee decides
on its investment taking the first-period sales as given. Let
[[PI].sup.s](e) be the profits of the outsourcee. The outsourcee's
problem is then given by
[MATHEMATICAL EXPRESSION NOT REPRODUCIBLE IN ASCII.]
where [[DELTA].sup.out](x) [equivalent to] [r.sup.out.sub.2](x, 1)
- [r.sup.out.sub.2](x, 0). It is straightforward to check that the
problem is well-defined. Let [e.sup.out](x) be the optimal investment
level chosen by the outsourcee. At an interior solution, the first-order
condition becomes
-1 + [delta]q'([e.sup.out](x))[[DELTA].sup.out](x) = 0
One can easily verify that [[DELTA].sub.int](1) =
[[DELTA].sub.int](0) = (1-[lambda])[v.sub.II]. This implies that
[e.sup.out](1) = [e.sup.out](0). Let [e.sup.out] [equivalent to]
[e.sup.out](1) = [e.sup.out](0).
First period, sales stage
The problem of the first-period sales is virtually the same as in
vertical integration. The only modification is that now both firms
expect that the probability of future improvement will be determined by
the outsourcee's investment not by the pioneer's. The pioneer
must sell in the first period as before. The optimal sales price
[p.sup.out.sub.1] is again obtained from the consumer indifference condition, which gives
[p.sup.out.sub.1] = (1 + [delta])[v.sub.I] -
[delta]q([e.sup.out](1)){[v.sub.I] + [v.sub.II] -[p.sup.out.sub.2](1,
1)} = [v.sub.I] + [delta]{1 - q([e.sup.out])}[v.sub.I]
where the first equality follows from [p.sup.out.sub.2](1, 1) =
[p.sup.int.sub.2](1, 1) = [v.sub.II] Let [[PI].sup.b] ([[PI].sup.s]) be
the equilibrium profits of the pioneer (outsourcee). Then it follows
that
[MATHEMATICAL EXPRESSION NOT REPRODUCIBLE IN ASCII.]
To compare the allocations under vertical integration and
outsourcing, notice first that the two modes of organization result in
the same allocation in terms of production and consumption. The only
difference arises in the level of investment and hence the probability
of product improvement in the second period. The equilibrium investment
under vertical integration is determined by the first order condition of
the pioneer, which is reduced to
-1 + [delta]q'([e.sup.int])[v.sub.II] = 0.
The first-order condition of the outsourcee, on the other hand, is
given by
-1 + [delta]q'([e.sup.out])(1 - [lambda])[v.sub.II] = 0.
The difference between the two conditions comes from the fact that
the marginal benefit of investment under outsourcing is smaller than the
marginal benefit under vertical integration. Since the investment under
vertical integration is socially optimal, this implies that [e.sup.out]
< [e.sup.int] = [e.sup.so]. This should not be surprising given that
the outsourcee appropriates only a fraction the surplus but bears the
entire cost associated with product improvement. In other words,
outsourcing leads to the usual underinvestment problem associated with
hold-up.
Whether vertical integration or outsourcing will be adopted by the
pioneer will depend on which of the two modes of organization generates
higher profits. Let [[PI].sup.out] be the joint profits of the pioneer
and the outsourcee under outsourcing:
[[PI].sup.out] [equivalent to] [[PI].sup.b] + [[PI].sup.s] = (1 +
[delta])[v.sub.I] - [e.sup.out] + [delta]q([e.sup.out])([v.sub.II] -
[v.sub.I])
Then outsourcing will dominate vertical integration if and only if
[[PI].sup.out] [greater than or equal to] [[PI].sup.int]. The following
proposition shows when this will be the case.
Proposition 1. There exists a [[bar.v].sub.I] [member of] (0,
[v.sub.II]) such that [[PI].sup.out] [greater than or equal to]
[[PI].sup.int] if and only if [v.sub.I] [greater than or equal to]
[[bar.v].sub.I].
Outsourcing should be preferred if the value of the pioneering
innovation (= [v.sub.I]) is relatively large compared to that of the
improvement (= [v.sub.II]). To put it another way, relatively less
important improvements are outsourced while more important ones are
developed in house. The result follows from the double-edged sword
nature of the holdup problem in outsourcing. On the one hand, it reduces
the incentive to invest for improvement, which has a negative effect on
the sales in the second period. But the very inefficiency in investment
also has a positive effect because it raises the first-period sales by
relaxing the dynamic pricing constraint. Outsourcing will be adopted,
therefore, when the first-period sales is more important than the
second-period sales.
Given that the advantage (or disadvantage) of outsourcing depends
on the severity of the holdup problem it entails, a natural questions is
whether assigning more bargaining power to the pioneer will increase or
decrease the joint profits of the two parties. It turns out that the
relationship is in general non-monotonic. The following proposition
summarizes this finding.
Proposition 2. If [v.sub.I] - [v.sub.II] [greater than or equal to]
0, [[PI].sup.out] is monotonically increasing in[lambda]. If [v.sub.I]
< [v.sub.II], [[PI].sup.out] is increasing in [lambda] for [lambda]
[member of] (0, [v.sub.I]/[v.sub.II]) but decreasing in [lambda] for
[member of] ([v.sub.I]/[v.sub.II], 1).
An increase in the pioneer's bargaining share reduces the
outsourcee's incentive to invest hence lowers the level of
equilibrium investment. When the value of the pioneering innovation
exceeds that of the improvement, any second-period gains due to an
increased probability of product improvement will be more than offset by
the corresponding losses in the first-period sales. Less investment,
therefore, is always preferable, which implies that the joint profits
must increase with the pioneer's bargaining share. If the
improvement is more valuable than the original innovation, however, the
conclusion may be reversed. As investment results in net gains in the
sales revenue, the pioneer's desired level of investment becomes
positive. There are two cases to consider. If the equilibrium investment
is above the commitment level, the joint profits will increase with the
pioneer's bargaining share. This is because reducing investment
will move the equilibrium closer to the commitment solution. If the
investment is below the commitment level instead, a decrease in
investment will move the equilibrium further away from the commitment
solution. In this case, the joint profits will decrease if the
pioneer's bargaining share increases.
IV. Discussion
1. Renting and Price Discrimination
The commitment problem associated with vertical integration can be
resolved either if the pioneer rents the product or if it gives a
discriminatory price-discount to its previous customers (Waldman (1996),
Fishman and Rob (2000)). By renting the product, the pioneer can extract
the full surplus from the consumers by charging each period [v.sub.I]
for the original product and [v.sub.I] + [v.sub.II] for an improved
product. The objective function of the pioneer then coincides with that
of the planner. Consequently, the equilibrium investment becomes
socially optimal.
Virtually the same outcome can be achieved if the pioneer buys back
the original product when a product improvement has been made in the
second period. The original product may be bought back at [v.sub.I]
while the improved product can be sold at [v.sub.I] + [v.sub.II]. Given
the prices, consumers with the original product will sell the unit they
have and buy an improved product. Effectively, therefore, the consumers
pay only the price difference [v.sub.II]. Those who did not buy in the
first period will pay the price of [v.sub.I] + [v.sub.II]. In any case,
consumers get zero surplus from the trades regardless of their previous
purchase history. In the first period, the pioneer may offer the
original product at (1 + [delta])[v.sub.I]. By accepting this offer, a
consumer just breaks even, i.e., gets zero surplus for two periods. In
contrast to the simple pricing case, delaying purchase does not help in
this case because a consumer then has to pay the full price for an
improved product. As the consumers become indifferent, the offer will be
accepted in equilibrium.
Although these methods have been used in practice, their
applicability is limited by several factors. Let alone the well-known
moral hazard problem in the maintenance of rented products, rental-only
policy by a durable-good monopolist is illegal under the current
antitrust law. Buying back used products, on the other hand, may have
its own commitment problem. This point can be illustrated easily in a
slightly modified version of the basic model. Suppose now that the
pioneer may buy back its products in the second period but incurs a
small cost by doing so. In such a situation, however, it is not
difficult to see that the buyback scheme will simply break down. This is
because the pioneer will have no incentive to actually buy back the used
products once all the consumers have made their purchase in the first
period. In this case, the pioneer will do better by simply selling the
improved product at [v.sub.II]: it will give the same net revenue
[v.sub.II] but no additional cost associated with buybacks. Expecting
this, however, consumers will not pay the full price (1 +
[delta])[v.sub.I] in the first period because they can delay the
purchase and take advantage of the low price in the second period. If
the pioneer can make a contractual commitment to a future buyback, the
problem may go away. Given that buyback involves material cost, however,
such a contract is likely to be renegotiated away, i.e., the pioneer and
the consumers will voluntarily nullify the original contract and agree
to a simple sales contract instead. When these concerns are important,
therefore, one may expect that strategic outsourcing will be an
attractive alternative for the pioneer. (6)
2. Incentive for Pioneering Innovation
Investment for product improvement is insufficient under
outsourcing while it is socially optimal under vertical integration.
Given that production and consumption are efficient in either mode of
organization, this implies that vertical integration dominates
outsourcing in terms of social welfare. The reasoning, however, is based
on an assumption that the original product has been already developed by
the pioneer. The conclusion may not hold when the pioneer's choice
to develop the original product is endogenized.
A simple extension of the basic model can illustrate this point.
Suppose that the original product has not been developed yet. But the
pioneer has an "idea" for the product, which can be developed
into a production technology by spending a fixed cost K > 0. The
analysis in the previous section then suggests that the pioneering
innovation will be introduced if
max[[[PI].sup.int], [[PI].sup.out]] - K [greater than or equal to]
0
If outsourcing is prohibited instead, the condition will become
[[PI].sub.int] - K [greater than or equal to] 0
The latter condition is more restrictive than the former, which
means that some pioneering innovations will be introduced only if
outsourcing is allowed. This implies that the overall effect of banning
(or allowing) outsourcing becomes ambiguous in general. Since
outsourcing causes inefficiency in product improvement, banning
outsourcing will improve social welfare as long as the pioneering
innovation can be introduced profitably under vertical integration.
Outsourcing must be allowed, however, if the pioneering innovation
becomes profitable only under outsourcing, and hence cannot be brought
to market under vertical integration.
In management, core competence has been frequently used as an
explanation for outsourcing. The idea is that a firm should focus on a
few activities (the "core") that it does (or should do)
particularly well (the "competence") in order to be a
successful competitor. By shedding non-core activities, it is argued, a
firm can enhance its capabilities for core activities while saving costs
on non-core activities. In the context of product innovation, it has
been argued that the core becomes the "mission-critical"
R&D that generates key intellectual properties while other
"commodity work" may be regarded as non-core R&D. (7)
In the current model, one may identify the development of the
original product as the core, and the subsequent product improvement as
the non-core activity. What the previous analysis shows is that
outsourcing non-core R&D may increase the profitability of the core
R&D. The reason was that outsourcing helps the sales of the
"core" product, the gains from which may outweigh the losses
in subsequent product development. One can argue, therefore, that
outsourcing non-core R&D may help not necessarily because it
enhances the capability for core R&D as commonly believed, but
because it raises the return on the investment in such an R&D. The
framework developed in this article thus provides a new perspective on
this popular core competence idea.
V. Concluding Remarks
A durable-good monopolist's decision to outsource its product
improvement is analyzed. When contracts are incomplete, outsourcing
generates a hold-up problem, which leads to underinvestment in product
improvement. But the very inefficiency in investment also relaxes the
monopolist's pricing constraint and hence helps the sales of its
pioneering innovation. For less significant improvements, outsourcing is
shown to outperform vertical integration as its strategic gains outweigh
the losses in product improvement. The incentive for pioneering
innovation is also discussed.
This article investigates the strategic motive for outsourcing in
durable-good monopolies. To focus on the interaction between the hold-up
and the commitment problem, the analysis is kept to a very stylized setting with a single pioneering innovation and a corresponding
improvement opportunity. Surely, actual process of product innovation is
much more complicated than what this article describes. Incorporating
more details into the model will not only add realism to the analysis
but may also produce some useful insights. An aspect that is absent in
the current analysis, for instance, is that the pioneer ends up breeding
its own competitor when it outsources product improvement. This imposes
additional cost on the pioneer in addition to the efficiency loss
associated with hold-up. A possible extension may examine the
outsourcing decision in such a situation and also its welfare
implications. Another direction of future research might be to consider
the case of multi-product monopoly. The issue there will be the effect
of complementarities at the level of production and/or consumption. It
would be interesting to see how these modifications will affect the
basic conclusions of this article.
Appendix
Proof of Lemma 1
Given that the consumers have identical preferences, it must be
that either x = 0 or x = 1 in equilibrium. Suppose to the contrary that
x = 0 Since equilibrium requires that the consumers have the correct
expectation, the actual sales must be equal to the expected sales, i.e.,
x = [x.sup.e] = 0. The equilibrium profit of the integrated firm is then
given by
-[e.sup.int](0) + [delta]{q([e.sup.int](0))[[DELTA].sup.int](0) +
[R.sup.int.sub.2](0, 0)} = [delta][v.sub.I] - [e.sup.int] +
[delta]q([e.sup.int])[v.sub.II].
But the firm can certainly do better than this by selling the
product instead. Notice that, given the expectation [x.sup.e] = 0, each
consumer will accept an offer as long as the price [p.sub.1] does not
exceed (1 + [delta])[v.sub.I] - [delta]q ([e.sup.int](0)){[v.sub.I] +
[v.sub.II] - [p.sup.int.sub.2](0, 1)} = (1 + 6)[v.sub.I]. But this
implies that the firm can make up to
(1 + [delta])[v.sub.I] - [e.sup.int] +
[delta][q([e.sup.int])[[DELTA].sup.int](1) + [R.sup.int.sub.2](1, 0)] =
(1 + [delta])[v.sub.I] - [e.sup.int] + [delta]q([e.sup.int])[v.sub.II].
by selling the product in the first period, which is definitely
greater than the equilibrium profit. The firm cannot be maximizing its
profit therefore if it does not sell in the first period. Q.E.D.
Proof of Proposition 1
By recognizing the dependence of [[PI].sup.out] and [[PI].sup.int]
on [v.sub.I], one can define the difference D([v.sub.I]) [equivalent to]
[[PI].sup.out]([v.sub.I]) -[[PI].sup.int]([v.sub.I]) as a function of
[v.sub.I]. Then D([v.sub.I]) > 0 for [v.sub.I] > [v.sub.II]. This
is because D([v.sub.I]) = [e.sup.int] - [e.sup.out] +
[delta]{q([e.sup.out]) - q([e.sub.int])}([v.sub.II]- [v.sub.I]) > 0
given that [e.sup.int] > [e.sup.out] and {q([e.sup.out]) -
q([e.sub.int])}([v.sub.II] - [v.sub.I]) > 0. For [v.sub.I] [less than
or equal to] [v.sub.II], notice first that D([v.sub.II]) = [e.sup.int] -
[e.sup.out] > 0 and D'(x) = -[delta]{q([e.sup.out]) -
q([e.sup.int])} > 0. Also, strict concavity of q(x) implies
q'([e.sup.int]) = 1/[delta][v.sub.II] < q([e.sup.int]) - q
([e.sup.out])/[e.sup.int] - [e.sup.out] where the equality follows from
the first-order condition under vertical integration. But this implies
that
D(O) = [e.sup.int] - [e.sup.out] - [delta][v.sub.II]{q([e.sup.int])
- q([e.sup.out])} < [e.sup.int] - [e.sup.out] - ([e.sup.int] -
[e.sup.out]) = 0.
Since D(0) < 0 < D([v.sub.II]) and D'(x) > 0, the
claim follows immediately. Q.E.D.
Proof of Proposition 2
If [v.sub.I] - [v.sub.II] [greater than or equal to] 0, the profit
function [PI](e) is strictly decreasing in e. Since [e.sup.out] is
decreasing in [lambda], [[PI].sup.out] is increasing in [lambda]. If
[v.sub.I] - [v.sub.II] < 0, the profit function [PI](e) is strictly
concave and attains its maximum at e = [e.sup.com] > 0. Notice that
[e.sup.out] = [e.sup.com] if [lambda] = [v.sub.I]/[v.sub.II] [member of]
(0, 1). This implies that, treated as a function of [lambda],
[[PI].sup.out] must be increasing for [lambda] [member of] (0,
[v.sub.I]/[v.sub.II])and then decreasing for [lambda] [member of]
([v.sub.I]/[v.sub.II], 1). Q.E.D.
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Notes
(1.) See BusinessWeek (2005) for more details of this trend.
(2.) Leading manufacturers of mobile phones like Motorola, Nokia,
and Sony-Ericsson out source the design of low-end models while
developing high-end models in house. Also, top producers of digital
cameras such as Nikon and Canon are known to buy cheaper models from
outside vendors.
(3.) This is only one aspect of the idea regarding make-or-buy
decision. In fact, the concept may be explored in several different
dimensions. Identifying core activities, for instance, leads to the
question of scope economies. Developing core competencies over time
involves a particular form of scale economies, namely learning-by-doing
(see, e.g., Milgrom and Roberts (1992)).
(4.) There will be no qualitative change in the analysis even if
one assumes that vertical integration involves additional costs, say
'governance cost', compared to outsourcing. In previous models
with non-durable goods (e.g., Grossman and Helpman (2002) and McLaren
(2000)), such an assumption becomes essential in order to obtain a
non-trivial tradeoff between the two forms of organization.
(5.) Although the amount of improvement may not be verifiable, the
amount of sales may be. Then, writing a contract contingent on sales
becomes a potential alternative. Such a contract, however, will be
meaningless as long as the pioneer's input is also non-verifiable.
This is because the pioneer can always refuse to provide its input and
hence hold up the out sourcee. As both the pioneer and the out sourcee
have the power to block the production and hence the sales of an
improvement, any initial contract contingent on sales will be
renegotiated away as long as it does not give both parties their ex-post
bargaining shares.
(6.) If secondhand market is prohibited by law, as in computer
software, physical collection of used products is not necessary to
implement price discrimination. Upgrades (Fudenberg and Tirole (1998))
then may be a less costly way to resolve the commitment problem.
(7.) The following quotes from BusinessWeek (2005) exemplify the
prevalence of such a thinking. "You have to draw a line," said
Edward J. Zander, the CEO of Motorola, "core intellectual property
is above it, and commodity technology is below." Also, Pertti
Korhonen, Nokia's Chief Technology Officer is quoted saying,
"You have to figure out what is core and what is context."
Sanghoon Lee, School of Business Administration, Holy Family
University, 9801 Frankford Avenue, Philadelphia, PA 19114; Phone
(267)341-3522; Email slee@holyfamily.edu.