Spectator support: examining the attributes that differentiate niche from mainstream sport.
Greenhalgh, Greg P. ; Simmons, Jason M. ; Hambrick, Marion E. 等
Introduction
There is little doubt the sports world is different today than it
was 20 years ago as there are now a number of offerings designed to
appeal to smaller, more focused segments. There are now a variety of
cable and satellite channels including the Golf Channel, SPEED Network,
and the Outdoor Channel. On today's newsstands, there are a variety
of options such as Inside Lacrosse, VeloNews, and Paddling. And where
the major team sports such as football, baseball, men's basketball,
and men's ice hockey (Kahn, 2000) have traditionally provided the
majority of spectating opportunities in the US, there are now numerous
nonmainstream sports to appeal to sports fans with unique tastes.
Each of these products appeals to smaller, more focused audiences,
also known as niche markets or niche segments. Marketing to smaller
segments allows organizations to capitalize on the interests of
homogenous groups with distinct tastes by specializing to their unique
needs (Dalgic & Leeuw, 1994; Kara & Kaynak, 1997; Parrish,
Cassill, & Oxenham, 2006; Toften & Hammervoll, 2009). Sport
properties marketed to these narrow markets are often referred to as
niche sports. Niche sports have been identified as sports that are not
mainstream and do not appeal to a mass audience (Miloch & Lambrecht,
2006) and include sports such as bull riding, beach volleyball,
women's basketball, and lacrosse (Lehman, 2007). These niche sports
are becoming more prevalent in the sport landscape, yet little research
has been conducted to examine the differences between traditional
mainstream sport products and niche sport products.
In the US, the term "mainstream sports" typically refers
to professional football, professional basketball, professional baseball
(Rinehart, 2005), and arguably professional hockey, golf, and auto
racing (Sport Business Research Network, 2010). The sport properties
commonly tagged as "mainstream" in the US typically include
the National Football League (NFL), Major League Baseball (MLB), the
National Hockey League (NHL), and the National Basketball Association
(NBA) (Titlebaum & Lawrence, 2010). Commonalities among mainstream
sports include large fan bases, broad appeal, and widespread media
coverage. Conversely, niche sports receive limited fan support and media
attention. This division is evident from the findings of Sport Business
Research Network's (SBRnet) 2009 survey of 12,000 US consumers age
16 and over. SBRnet reported that 47.2% of respondents had watched or
attended at least one NFL game in 2009. Similarly, 35.7% of the
respondents reported attending or watching an MLB game, and 19.5% had
attended or watched an NBA game. Alternatively, respondents indicated
only 8.5% had viewed or attended a Minor League Baseball (MiLB) game,
5.3% a Major League Soccer (MLS) game, and 2.5% a minor league hockey
game (Sport Business Research Network, 2010).
Niche sport properties, such as the Women's National
Basketball Association (WNBA), MLS, Association of Volleyball
Professionals (AVP), Professional Bull Riders (PBR), MiLB, National
Basketball Development League (NBDL), Women's Tennis Association
(WTA), and Major League Lacrosse (MLL), face unique challenges not faced
by their mainstream counterparts. Unlike mainstream sports, niche sport
properties do not have the luxury of daily news coverage in the local
and national newspaper sports sections. In fact, most of these sports
are not featured on any of the sports news outlets or highlight shows
such as ESPN's SportsCenter. As a result, niche sport properties
must create and sustain their own publicity, market share, and fan base
in order to survive. In addition, franchise and league attrition is more
prevalent within niche sports. Quite often, leagues will expand and
contract, trying to find the optimal size and geographic reach to make
their properties more profitable and sustainable. These challenges make
niche sports a very volatile industry segment with little direction or
support to enhance their sustainability. Niche sport products such as
the Extreme Football League (XFL) and the Women's United Soccer
Association (WUSA) are just two examples of niche sport properties
failing to sustain a unique slice of the sport spectator market share,
and thus they faltered after only a short life-span.
Despite the challenges, the task of creating and sustaining a
profitable niche sport league, or team, is not insurmountable. After
struggling to survive for many years, the sport of Mixed Martial Arts
(MMA) has developed a growing, loyal fan base. While the sport is still
far from being considered mainstream, organizations such as the Ultimate
Fighting Championship (UFC), Dream, and Strikeforce have been able to
experience a degree of success marketing to a niche segment (Kim,
Andrew, & Greenwell, 2009). Lacrosse is another example of a
nontraditional sport capitalizing on the opportunity to attract younger
spectators and participants with the hopes of turning them into lifelong
lacrosse fans (Kojima, 2010). As a result, lacrosse has witnessed
significant growth among spectators and participants in recent years. An
estimated 100,000 fans attended the 2009 NCAA Division I men's
championship weekend held at Gillette Stadium, home of the New England
Patriots. Over one million youth and adults played the sport at least
once in 2007, a 40% jump from 1999 (Trachtenberg & Evans, 2009).
As part of an effective marketing strategy for reaching niche
segments, niche properties' marketing strategies should be focused
on developing a competitive advantage through product differentiation (Toften & Hammervoll, 2009). Product differentiation has previously
been examined within sport marketing research in an effort to better
understand the factors and attributes which drive professional sport
attendance (Hansen & Gauthier, 1989) and the unique attributes
associated with selected intercollegiate sports (Pan & Baker, 1999).
According to Dickson and Ginter (1987), product differentiation is the
consumers' perception that a product offering is different from its
competitors on any "physical or nonphysical product characteristic
including price" (p. 4). Within sport marketing, an understanding
of product differentiation would allow for the creation and
implementation of strategies best able to meet the needs and wants of a
particular sport's target market by capitalizing on the unique
attributes consumers/fans associate with a given sport (Pan & Baker,
1999).
Therefore, the purpose of this study was to identify the attributes
consumers associate with niche sports. Further, this study intended to
determine the relationship between these attributes and spectator
support of niche sports and compare them against attributes associated
with mainstream sports. To help guide these purposes, two research
questions were developed. Which attributes predict spectator support for
various niche sports? How is support for niche sports different from
support for mainstream sports? A better understanding of these
characteristics will assist niche sport marketers to differentiate their
sport product from competing sport products. Understanding which aspects
of their respective sports should be emphasized to reach consumers will
allow niche sport marketers to better position their sport property
among the more well-established properties like the NFL, MLB, and NBA.
Review of Literature
A significant amount of research has been devoted to investigating
various economic, social-psychological, and audience preference factors
related to spectator attendance. However, much of this research has been
devoted to individual teams or markets rather than sports or sport
properties. For example, variables such as community size (Ferreira
& Bravo, 2007; Pan, Zhu, Gabert, & Brown, 1999; Robinson &
DeSchriver, 2003), competing entertainment options (Armstrong, 1999;
DeSchriver & Jensen, 2002), facility characteristics (Roy, 2008;
Wakefield & Sloan, 1995), team winning percentage (Davis, 2009;
Wells, Southall, & Peng, 2000), ticket price (Donihue, Findlay,
& Newberry, 2008), and promotional support (Gifis & Sommers,
2006) have all been correlated with variations in attendance between
teams within a specific league or sport. While this research is useful
in predicting attendance for specific teams, it does little to predict
what attracts spectators to one sport over another.
It is important for marketers to understand what makes their sport
product unique and how they can differentiate their product from other
sports. Differentiation is especially important for properties marketing
to a smaller segment, or niche, which have to differentiate their
product to appeal to the specific needs of a limited market (Dalgic
& Leeuw, 1994). Considering many niche sport properties have met
their demise due to the intensely competitive atmosphere surrounding
professional sports, niche sports would be wise not to market themselves
head-to-head against mainstream sport properties. Hence, a better
understanding of the ways in which fans differentiate niche sport
products versus mainstream sport products may help to even the playing
field.
Previous research has identified a number of differences between
sport products. Studies focusing on the motives of sport spectators have
revealed that fans' motives vary based on a variety of factors. For
example, Wann, Grieve, Zapalac, and Pease (2008) discovered divergent
fan motives for individual sports opposed to team sports, aggressive
sports compared to nonaggressive, and stylistic versus nonstylistic
sports. Specifically, fans of individual sports (e.g., figure skating,
gymnastics, golf, boxing, auto racing, tennis, and professional
wrestling) indicated significantly higher aesthetic motivation for
consumption than fans of team sports (e.g., professional football,
college football, professional basketball, college basketball, and
professional hockey). Conversely, the eustress (positive stress),
self-esteem, group affiliation, entertainment, and family motivational
scores were significantly higher for fans of team sports.
Women's sports have been found to attract fans based on the
provision of role models, the perception of providing opportunity for
women, and the provision of wholesome family entertainment at a
reasonable cost (Funk, Ridinger, & Moorman, 2003). Women's
intercollegiate hockey and basketball have been found to be
significantly different than men's hockey and basketball with
respect to popularity, degree of physical contact, game attractiveness,
free offerings and promotions, game entertainment, pre-game and in-game
entertainment, convenience and accessibility, facility, cost, and
communality (Ferreira & Armstrong, 2004). Fans of intercollegiate
sports have also been found to associate different attributes with a
variety of sport products. Fans associated similar attributes to major
sports (football, men's basketball, and baseball) but not other
intercollegiate sports (Pan & Baker, 1999).
In terms of professional sports, Hansen and Gauthier (1989) found
that marketing managers within six professional North American leagues
(i.e., NFL, NHL, NBA, MLB, Minor League Baseball, and Major Indoor
Soccer League) placed disparate levels of importance on a variety of
product attributes (e.g., facility cleanliness, ticket price, and game
atmosphere). Most interestingly, the NFL was reported to be
statistically significantly different from at least one other league on
all attribute categories. Looking at minor league sport properties,
Greenwell, Lee, and Naeger (2007) found spectators of minor league
baseball and the Arena Football League (AFL) identified qualities
related to the sport were considered to be key attributes more often
than product extensions such as promotions and in-game entertainment.
These findings imply fans of niche sports may be attracted to the sport
first, and the other peripheral amenities later, indicating a need to
better understand what it is about these niche sports that is attractive
to spectators.
In sum, numerous researchers have identified attributes
differentiating a variety of sport products. Distinct product attributes
have been identified as means of sport product differentiation when
comparing intercollegiate sport products (Ferreira & Armstrong,
2004; Pan & Baker, 1999), women's sport products (Funk et al.,
2003), and professional sport properties (Hansen & Gauthier, 1989;
Greenwell et al., 2007). While many sport products have been compared
and contrasted based on a variety of product attributes and fan motives,
little is known about the attributes consumers use to differentiate
between mainstream and niche sport products.
Niche Sports
The term "niche" has been used within business literature
to distinguish smaller consumer product markets and companies from their
larger, more mature counterparts (Dean, Brown, & Bamford, 1998).
Examples of successful niche companies can be found within a variety of
consumer products industries. For instance, the soft drink industry is
dominated by multinational powerhouses Coca-Cola and PepsiCo, yet
manufacturers like Jones Soda Co. have created a $200 to $300 million
premium soft drink niche market by offering uniquely flavored products
to consumers looking beyond traditional cola offerings (Gabriel, 1997).
Similarly, independent film studio Lions Gate targeted African-American
moviegoers with movies featuring actor Tyler Perry. By identifying and
addressing the needs of their target market, Lions Gate has realized
revenues in excess of $113 million (Gimble, 2006).
While the term niche can be readily applied to consumer products,
defining niche sports products proves to be a much more difficult task.
The main reason for this is that not all niche sports are the same. One
could easily make the case that sports such as rowing, billiards, and
table tennis qualify as niche sports. The schism begins to blur,
however, when sports such as golf, tennis, and soccer are considered.
Clearly, a golf tournament such as the Reno-Tahoe Open would not be
considered mainstream, but what about the majors? The PGA Championship attracts a large audience and receives media coverage comparable to MLB
and the NBA. The same can be said about tennis. Even soccer, whose
popularity in the US pales in comparison to other countries around the
world, morphs into one of the most popular sports once every four years
during the World Cup. It appears, then, that spectator sports exist on a
vast continuum of popularity ranging from extremely unique (i.e.,
synchronized swimming) to ubiquitous (i.e., NFL).
In light of this difficulty, some have attempted to classify sports
into mainstream and niche categories. For example, Miloch and Lambrecht
(2006) used the term "grassroots sports" to describe
"sports that are not mainstream and do not appeal to a mass
audience. Participants and supporters of these sports usually represent
a niche demographic or a subsegment of sport consumers" (p. 147).
Perhaps acknowledging the lack of uniformity among these niche sports,
Rosner and Shropshire (2004) illustrated that niche sports could fall
into different categories. Rosner and Shropshire (2004) identified four
categories of niche sports. The first category includes minor league
sports not representing elite levels of competition, such as Minor
League Baseball (MiLB) and the National Basketball Development League
(NBDL). The second category is emerging sports representing the top
level of competition in their sport but not receiving the same level of
media coverage or spectatorship as mainstream sports enjoy. Examples of
sport products included in this category are MLS, AVP, and PBR. Indoor
alternatives to traditionally outdoor sports such as the AFL, the
National Lacrosse League (NLL), and the Professional Arena Soccer League
(PASL) represent Rosner and Shropshire's third categorization of
niche sports. The final category is gender specific leagues, which
include the WNBA and the Ladies Professional Golf Association (LPGA).
While these categories are not necessarily exhaustive or mutually
exclusive, they do provide guidance in identifying the diversity and
variety of niche sport products within the US.
Although the literature has demonstrated some differences between
mainstream and niche sport products (e.g., Ferriera & Armstrong,
2004; Funk et al., 2003; Hansen & Gauthier, 1989; Miloch &
Lambrecht, 2006; Pan & Baker, 1999; Wann et al., 2008), little is
known about the attributes consumers use to differentiate niche from
mainstream sport products, as well as how those attributes affect
spectator support. These results clearly indicate a gap in the
examination of attributes that consumers associate with niche sports.
Considering this gap in the literature, the purpose of this study is to
identify the attributes consumers use to distinguish between mainstream
and niche sports. Further, this study seeks to determine the
relationship between these attributes and spectator support of niche
sports.
Method
The first step in the process was to identify relevant attributes
that may differentiate niche sport from mainstream sport. Four
attributes were identified from the existing literature: accessibility
(Hansen & Gauthier, 1989; Zhang, Pease, Smith, Lee, Lam, &
Jambor, 1997), popularity (Ferreira & Armstrong, 2004),
affordability (Funk, Mahony, & Ridinger, 2002), and star power
(Braunstein & Zhang, 2005; Gladden & Funk, 2002).
To identify additional attributes, data were collected from a group
of 51 undergraduate students enrolled in the sport administration
program at an urban, Midwestern university. Students were selected from
three sections of an entry-level sport administration course. Sport
administration students were chosen specifically due to their increased
interest in sport and knowledge of different sport offerings, both
mainstream and niche. Each subject was asked three open-ended questions
related to niche sports: identify a sport outside the mainstream, list
the attributes you like about the sport, and identify what
differentiates this sport from mainstream sports. Many other studies
have used similar techniques of soliciting unaided responses rather than
using or relying solely upon preformed questions (e.g., Bilyeu &
Wann, 2002; Ferreira & Armstrong, 2004; Greenwell et al., 2007). In
doing so, the researchers hoped to capture salient attributes otherwise
missing from prior literature. To identify common themes, responses were
independently analyzed by four judges to identify common themes. This
effort yielded three additional attributes: player similarities, player
skill, and uniqueness.
A four-item measure of spectator support adapted from Funk et al.
(2002) was used as the outcome variable: "I watch, listen, or read
about this sport often," "I have been a fan of this sport for
a long time," "I am knowledgeable about the rules of this
sport," and "I am interested in this sport." While prior
studies have focused solely on attributes that predict attendance,
attendance may not always be an appropriate measure to assess what
attracts consumers to niche sports. Specifically, niche sporting events
may be held in a variety of locations where fans may have difficulty
attending (e.g., touring events such as cycling, which do not have an
established "home course"). Instead, fans of such sports may
rely more heavily on alternative outlets to watch live sporting events
or highlights as well as keep abreast of the news about the participants
and upcoming activities. This is consistent with a plethora of research
which has expanded definitions of consumption to include watching sports
on television (Armstrong, 2002; Bennett, Sagas, & Dees, 2006; Fink,
Trail, & Anderson, 2002; Kim, Greenwell, Andrew, Lee, & Mahony,
2008; Mehus, 2005; Pritchard & Funk, 2006), reading newspapers and
magazines (Armstrong, 2002; Fink et al., 2002; Kim et al., 2008;
Pritchard & Funk, 2006), listening to the radio (Pritchard &
Funk, 2006), and searching for sports-related content on the Internet
(Hur, Ko, & Valacich, 2007; Kim et al., 2006). Thus, the spectator
support measure adapted from Funk et al. (2002) appears to be a more
appropriate measure of consumption for niche sports.
A questionnaire was utilized to collect information about how each
attribute related to five different sports --four niche sports and one
mainstream sport. Selected sports reflected the most common responses
reported in each of Rosner and Shropshire's four categories during
part one of the study to ensure that a variety of niche sports were
represented and the sports chosen were familiar to the majority of
respondents. The categories identified by Rosner and Shropshire (2004)
were used to ensure that a mix of niche sports were included within the
study. The four niche sports mentioned most by respondents in the first
part of the study and subsequently chosen for analysis were MiLB, WNBA,
AFL, and MLS. The mainstream sport was the NFL.
Surveys were administered to undergraduate students enrolled in
general physical activity classes, within a large Midwestern university.
Classes included basketball, volleyball, weight-lifting, fitness
walking, racquetball, and indoor soccer. Students enrolled in more than
one activity class were only permitted to complete the survey once.
Activity classes were specifically targeted as they provide a variety of
students from both an academic major perspective as well as a class
level (freshmen --senior). The use of a variety of activity classes
representing both mainstream and niche sport was a strategic choice of
the researchers in an effort to capture a sample of individuals with
divergent tastes.
Participants rated their level of agreement (1 = Strongly Disagree
to 7 = Strongly Agree) for each of the 28 items representing the seven
attributes, and rated their level of agreement with the four items
representing spectator support. This was repeated for each of the five
sports (four niche and one mainstream).
An exploratory factor analysis was used to establish the
reliability of the constructs. To identify which attributes most
strongly predicted spectator support, this variable was regressed on
each of the seven attribute factors for each of the five different
sports (four niche and one mainstream).
Results
Subjects for this study were 215 undergraduate students enrolled in
physical activity classes at an urban Midwestern university. The sample
was largely Caucasian (75.2%). African Americans represented an
additional 19.4% of participants, Asians 3.2%, Hispanics 1.1%, and 1.1%
indicated other. One participant declined to indicate their ethnicity.
Additionally, 70.1% of respondents were male. In terms of age, 80.7% of
participants were under the age of 24. Finally, respondents were asked
to indicate the degree to which they considered themselves to be a sport
fan. Responses were reported on a seven-point Likert response format
with anchors of 1 (not at all) and 7 (fanatic). Most of those responding
(85.7%) indicated a high degree of sport fandom (those indicating a 5 or
greater).
A response rate of 100% was attained as the 215 surveys distributed
were returned. However, only 197 of the collected surveys were deemed
usable for analysis. Eighteen of the responses were deemed unusable due
to missing data or respondents selecting the same response for every
item.
This sample was considered adequate for two reasons. First, the
sample size of 197 met Tinsley and Tinsley's (1987) criteria for a
stable factor structure. Second, Stevens (2002) suggested at least 15
subjects per predictor for purposes of statistical power and
reliability. This study had seven predictors, and exceeded the 120
subjects required for statistical power and reliability. Yet, the
findings of the current study should be interpreted with some degree of
caution as this is an exploratory study utilizing a sample of college
students from a single institution.
Following an exploratory factor analysis, the uniqueness factor was
converted into a three-item measure as one item failed to load
significantly on the construct. Additionally, two popularity items
failed to load significantly on any construct, thus popularity was
converted into a two-item measure. With these changes, the instrument
demonstrated acceptable inter-item reliability with all factors within
each of the sport products producing a Cronbach's Alpha ranging
between 0.66 and 0.94 (Garson, 2010), (see Table 1). According to Garson
(2010) a Cronbach's Alpha of .60 is considered acceptable in
exploratory research.
For each sport, spectator support was regressed on the seven
attributes in order to determine which attributes predicted spectator
support for that sport. For MiLB, the attributes collectively accounted
for 50% of the variance in spectator support ([R.sup.2] = .504, adjusted
[R.sup.2] = .486, F(7, 189) = 24.46, p < .001), with accessibility
([beta] = .184, p = .026) and affordability ([beta] = .386, p <.001)
emerging as significant predictors of spectator support. For the WNBA,
the seven attributes accounted for 42% of the variance in spectator
support ([R.sup.2] = .424, adjusted [R.sup.2] = .403, F(7, 189) = 19.86,
p < .001), as accessibility ([beta] = .279, p < .001) and player
similarity ([beta] = .323, p < .001) emerged as significant
predictors of spectator support. For the AFL, the seven attributes
combined to account for 39% of the variance in spectator support
([R.sup.2] = .391, adjusted [R.sup.2] = .368, F(7, 189) = 17.31, p <
.001). Accessibility ([beta] = .298, p < .001), affordability ([beta]
= .196, p = .006), and player similarity ([beta] = .351, p < .001)
were identified as significant predictors of spectator support within
the AFL. For MLS, the seven attributes accounted for 50% of the variance
in spectator support ([R.sup.2] = .501, adjusted [R.sup.2] = .483, F(7,
189) = 27.33, p < .001), with accessibility ([beta] = .427, p <
.001), popularity ([beta] = .156, p = .008), uniqueness ([beta] = .156,
p = .016), affordability ([beta] = .148, p = .036), and player
similarity ([beta] = .196, p = .003) all surfacing as significant
predictors. Finally, the seven attributes accounted for 49% of the
variance in spectator support for the NFL ([R.sup.2] = .488, adjusted
[R.sup.2] = .469, F (7, 189) = 25.75, p < .001). Accessibility
([beta] = .371, p < .001), popularity ([beta] = .148, p = .008), and
player skill ([beta] = .279, p < .001) all significantly contributed
to the prediction of spectator support. Regression results are found in
Table 2. Table 3 provides a summary of means for each construct.
As shown in Table 2, several attributes were significant predictors
of niche sports only, while others appeared to significantly predict
spectator support of the mainstream sport. Only one attribute,
accessibility, was found to be a significant predictor of all four niche
sports (p = .026 - p <.001, [beta] = .184 - [beta] = .427) as well as
the mainstream sport (p < .001, [beta] = .371). Popularity was a
significant predictor of spectator support for both MLS (p = .008,
[beta] = .156) and the NFL (p = .008, [beta] = .148). The attributes of
affordability and player similarities provided the most noticeable
differences between the niche and mainstream sport products.
Affordability was a significant predictor of spectator support for MiLB
(p < .001, [beta] = .386), AFL (p = .006, [beta] = .196), and MLS (p
= .036, [beta] = .148) but was not found to be a significant predictor
of spectator support for the NFL (p = .649, [beta] = .030). Likewise,
player similarities was found to be a significant predictor of spectator
support for the WNBA (p < .001, [beta] = .323), AFL (p < .001,
[beta] = .351), and MLS (p = .003, [beta] = .196) but not the NFL (p =
.403, [beta] = .053). The only attribute found to be predictive of
spectator support for the mainstream sport (NFL) but none of the niche
sports was player skill (p < .001, [beta] = .279). Player skill was
found to be the second-greatest predictor of spectator support for the
NFL, trailing only behind accessibility.
Discussion
The purpose of this study was to identify the attributes
respondents use to distinguish between mainstream and niche sports and
determine which of these attributes are predictive of spectator support.
Niche sport marketers, or at least those still operating, realize they
cannot compete against mainstream sports head-to-head and have to find a
way to differentiate their product from mainstream sports products like
the NFL and MLB (Newman, Grainger, & Andrews, 2003). This strategy
has already been employed by the NLL, as evidenced through the comments
of NLL Commissioner George Daniel when he stated "we've
already positioned ourselves as a lower-cost form of entertainment"
(Tedesco, 2009, p. 23). Mainstream sports have much larger operations
budgets, receive significantly more media attention, and are often
viewed as the pinnacle of the sporting world. However, niche sports can
provide fans with an experience not currently supplied by many
mainstream sport properties. Niche sport marketers who can focus on
promoting these unique attributes will be more successful in attracting
and retaining fans. For example, the NLL mandates that all players must
attend an informal post-game reception at a local restaurant (usually a
sponsor of the team) after all home and away games. Fans are also
encouraged, via the public address system at the game, to attend the
post-game reception and interact with the players (Livingstone, 2009).
The following section discusses the attributes most likely to predict
spectator support and differentiate niche sport properties from
mainstream sport properties.
Accessibility, the relative ease in which fans can watch, listen
to, or gather information about a sport property, was found to be an
important predictor for all sports, whether mainstream or niche. This is
a key factor in explaining differing levels of spectator support as
mainstream sports are typically televised more, highlighted more on
television news and other major media, and discussed more on popular
websites. Niche sports, on the other hand, receive far less attention
from mainstream media. This was evidenced in the results as respondents
felt the NFL was much more accessible (M = 6.47) than any of the niche
sports (M = 3.67 - 4.13). Therefore, the challenge for niche sport
marketers is to identify alternative means to reach potential customers.
Considering changes in technology and the emergence of new media, it
appears that niche sports would be well-served to utilize these tools to
make their sports more accessible to more people.
Additionally, the Internet has revolutionized the dissemination of
sport information, allowing fans 24/7 access to their favorite sport
teams, leagues, or players. This, coupled with the amplified use of
Twitter and Facebook by many athletes and teams, both mainstream and
niche, has created a sporting environment where fans rarely have to
search very hard for information regarding their favorite sports
entities. Therefore, as technology continues to evolve, it has become
increasingly more important for all sports organizations to keep fans
up-to-date on the team's latest happenings via news releases, press
conferences, and through more innovative methods such as status updates
and text alerts. With respect to the findings of the current study,
niche sport properties looking to increase their level of spectator
support may be well served in using social media outlets to make their
product more accessible.
While accessibility was important for all sports included in this
study, affordability and player similarities only predicted spectator
support for niche sports. Respondents viewed MiLB, AFL, and MLS as
economical alternatives to mainstream sports. Spectators attending these
events are able to purchase tickets at a far discounted rate compared to
most major league sports. Fans attending niche sports often benefit from
game promotions such as $1 beer and hotdog nights, themed nights ranging
from the Altoona Curve's (MiLB team) "Awful Night" to
"Kids Run the Bases" offered by the Louisville Bats (MiLB
team), and other value-based activities catering to families. Niche
sport organizations often emphasize the importance of providing a
"bigger bang for the buck" to their fans (Tedesco, 2009). The
results of the current investigation suggest that an even greater need
exists for niche sports to promote the value of their product as a
cost-effective alternative to other sporting or general entertainment
options.
Player similarity was also found to be a significant predictor for
niche sport support. This factor measured the extent to which
respondents believed athletes within a given sport were like themselves
or people the spectator knows. When respondents indicated the athletes
of a particular sport were perceived as similar to themselves, they were
more likely to support the sport. According to the results, respondents
were more likely to relate to athletes of niche sports, which often lack
the celebrity status of more mainstream athletes. Results of the current
study indicated that respondents felt, not surprisingly, that athletes
within niche sports were more like everyday people than unreachable
celebrities. This perceived similarity can be enhanced by emphasizing
player accessibility for niche sports. Niche sport properties like the
WNBA, AFL, NLL, and MLS provide numerous opportunities for spectators to
interact with their athletes such as allowing fans to come onto the
field and having players sign autographs after the game. For instance,
it is not uncommon for players from competing NLL teams to all be
present at the post-game party hosted at a local restaurant or bar,
interacting with fans and representing their sport off the field
(Livingstone, 2009). In many cases players are required to attend as
part of their contract and these post-game parties are promoted on the
public address system throughout the game. Many NCAA women's
basketball teams allow fans to come down to courtside following the game
to meet the athletes. All niche sports should pay heed to the importance
of this attribute and the simplistic ways in which they can really
foster a positive relationship between their fans and the players.
Rather than glorifying their athletes, teams may want to highlight the
real-life, human aspects of their players and provide fans with
opportunities to interact with them, getting to know players for who
they really are as opposed to what fans may see on television or on the
field.
Conversely, different attributes tended to predict spectator
support for the mainstream sport in this study, the NFL. Primarily,
player skill was related to spectator support for the NFL, but not for
any of the niche sports. NFL athletes are often perceived to be the most
skilled athletes in their sport, and arguably some of the most elite
athletes in general. Results from this study suggest spectators tend to
watch the sport to see the best athletes at their sport. This contrasts
with the findings related to the niche sports, which suggest fans do not
base their support on the skill of the players. Fans of niche sports may
be focusing on aspects of the sport other than player skill. Therefore,
a niche sport marketer would be much better served focusing their
efforts on many of the other attributes discussed within this study. For
example, the WNBA may be better served by focusing on their
players' similarities to young female basketball players or perhaps
the accessibility fans have to the players, rather than promoting the
high level of skill their players possess such as the case in their
"Expect Great" campaign. This is not to degrade or take away
from the level of WNBA players' skills. Simply, the respondents of
this study demonstrated they might be more affected by focusing on other
aspects the WNBA has to offer.
Similarly, popularity was an important predictor of spectator
support for the NFL and MLS, but not for any of the other niche sports.
Popularity measured the degree to which people are attracted to a sport
property based on the way others feel about the sport property. The NFL
is the most popular spectator sport in the US (Sport Business Research
Network, 2010) and has a prominent position in the media (Amato, Peters,
& Shao, 2005). This extensive coverage may lead to fans talking more
about the sport and planning time to watch with family and friends.
While MLS does not enjoy nearly as much popularity in the US, the sport
in general tends to be recognized as the most popular sport in the
world. Results from this study indicate that many spectators may be
attracted to these two sports due to their perceived popularity. Both
the NFL and MLS use these themes often in their marketing campaigns. For
example, the NFL often trumpets the huge television ratings generated by
the Super Bowl, and MLS often reminds fans they are watching the
world's most popular game. Fans of niche sports, on the other hand,
do not seem to care whether these sports are popular. Niche sport
marketers would be advised to stay away from these themes as they most
likely could not support their claims and, more importantly, their fans
may not care whether their sport is popular. This finding is analogous
to fans of independent film or independent music who may revel in the
idea that what they like is not popular. Many fans of niche sports may
be drawn to the sport specifically because it goes against the
mainstream. These niche sports may create a clique in which fans feel as
though they are a tighter knit group simply because "their
sport" does not conform to the mainstream. Some may even go so far
as to compare fans of niche sports to punk music fans who were looking
for the alternative to popular "pop" music and would be
offended if you considered them, or their music, to be mainstream. Niche
sport marketers may be better served to feed into this mentality and
boast their uniqueness when compared to the goliaths of the sport
spectating world.
The results of this study illustrate which attributes respondents
associated with niche sports and how respondents differentiated niche
sport products from mainstream sport products. Further, results of this
study identify attributes significantly predicting spectator support for
niche sports. From a theoretical perspective, this study adds to the
growing body of literature examining factors that influence sport
consumption and provides insight into the consumption of niche sport
properties. From a practical perspective, this study gives niche sport
marketers insight into which attributes respondents perceived to be
important. Practitioners can use these results to understand which
attributes of their product are relevant to some of their consumers,
which attributes differentiate their product from mainstream
competitors, and which attributes to highlight when creating marketing
strategies to reach consumers.
The current study was not without its limitations. First, the
sample for the current study was limited to college students within one
Midwestern university. Also, more than three-quarters of the sample was
under the age of 24. This number may not reflect the actual age
demographic of the sport properties included in this study. However,
this particular population was important because, not only does this
demographic have substantial buying power over a long period, they seem
to have a shifting interest towards niche sports (Bennett, Segas, &
Dees, 2006; Kojima, 2010). Also, as spectators age they become more set
in their ways and less susceptible to engage in a new or unique sport
viewing experience. Yet, in order to gain a more representative
perspective of sports fans within the US, a more heterogeneous sample
should be used in future studies. Therefore, findings of the current
study must not be generalized too liberally as the sample was limited to
a population of college students at a single institution. Second, there
exists a wide range of niche and mainstream sports beyond the five
discussed here. While this study attempted to identify attribute
differences between niche and mainstream sport products, future research
should examine the attributes predictive of spectator support for other
niche sport properties in order to determine if certain attributes are
consistent across the majority of niche sport products. In order to gain
a better understanding of the attributes that differentiate niche from
mainstream sports, a comparison across other mainstream sport properties
such as MLB, the NBA, or even the NHL, should also be examined. Third,
differentiating between niche and mainstream sports is very subjective
in nature without any clear guidance from past research. Further, the
distinction between niche and mainstream sports is not absolute. Rather,
sports tend to fall on a continuum with each sport experiencing
different degrees of popularity. This point is evidenced in this study
where MLS had some of the characteristics of a niche sport as well as
mainstream sport. Therefore, future studies may want to investigate more
sports across a wider spectrum.
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Greg Greenhalgh, PhD, is an instructor in the Department of Health
and Sport Sciences at the University of Louisville. His research
interests include marketing of niche sport, sport sponsorship, and
effects of social media on sport.
Jason M. Simmons PhD, is an instructor in the Department of Health
and Sport Sciences at the University of Louisville. His research
interests include fan-family conflict and effect of social media on
sport.
Marion Hambrick, PhD, is an assistant professor in the Department
of Health and Sport Sciences at the University of Louisville. His
research interests include sport product innovation and information
dissemination, and effects of social media on sport.
T. Christopher Greenwell, PhD, is an associate professor in the
Department of Health and Sport Sciences at the University of Louisville.
His research interests include customer service and customer
satisfaction.
Table 1.
Scale Items and Construct Reliabilities
Sport
Attribute MiLB WNBA AFL MLS NFL
Spectator Support .884 .776 .854 .929 .940
I watch, listen, or read about
this sport often.
I have been a fan of this sport
for a long time.
I am knowledgeable about the
rules of this sport.
I am interested in this sport.
Accessibility .748 .787 .704 .766 .738
I can easily find information
about this sport.
This sport can easily be accessed
via television or the internet.
There are lots of opportunities
for me to watch this sport.
It is very easy for me to watch
this sport.
Popularity .817 .801 .752 .806 .708
I watch this sport because people
are always talking about it.
I like this sport because my
friends/family do.
Uniqueness .749 .718 .672 .741 .773
This sport is unique.
This sport is different than
other sports.
Not many other sports are like
this one.
Affordability .738 .701 .659 .703 .764
This sport is great entertainment
for the price.
This sport is affordable
entertainment.
People are interested in this
sport because it is an
entertaining event for
a reasonable price.
It is affordable to be a fan
of this sport.
Star Power .849 .796 .674 .767 .789
This sport has recognizable
athletes.
This sport has star athletes.
Players in this sport are
celebrities.
I hear a lot about athletes
in this sport.
Player Skill .821 .836 .790 .858 .818
Athletes in this sport are
experts at what they do.
These players are the best
at their sport.
Players in this sport have
superior skills.
Players in this sport are
the best athletes.
Player Similarities .739 .693 .682 .723 .750
These players are much like
the people I know.
Players in this sport are a
lot like me.
Athletes in this sport share
my values.
I can relate to the athletes
in this sport.
Table 2.
Summary of Regression Analyses for Variables Predicting Spectator
Support for Selected Niche Sports and the NFL (N = 197)
Variable [R.sup.2] B SE B [beta]] t P
MiLB 0.504 .026 *
Accessibility .213 .095 .184 2.24
Popularity .055 .082 .047 .670 .504
Uniqueness .152 .079 .131 1.92 .055
Affordability .600 .115 .386 5.23 .000 **
Star Power .053 .095 .049 .557 .578
Player Skill .001 .087 .001 -.043 .966
Player Similarity .161 .086 .116 1.87 .067
WNBA 0.424
Accessibility .265 .074 .279 3.57 .000 **
Popularity -.018 .067 -.016 -.266 .790
Uniqueness .078 .066 .082 1.17 .240
Affordability .143 .086 .125 1.67 .096
Star Power .071 .082 .075 .876 .382
Player Skill -.062 .073 -.067 -.850 .397
Player Similarity .368 .081 .323 4.55 .000 **
AFL 0.391
Accessibility .336 .081 .298 4.13 .000 **
Popularity .112 .074 .101 1.50 .135
Uniqueness .087 .073 .083 1.19 .233
Affordability .270 .096 .196 2.80 .006 **
Star Power -.105 .103 -.083 -1.02 .308
Player Skill -.111 .078 -.099 -1.42 .158
Player Similarity .452 .086 .351 5.23 .000 **
MLS 0.501
Accessibility .595 .108 .427 5.49 .000 **
Popularity .185 .069 .156 2.68 .008 **
Uniqueness .208 .086 .156 2.43 .016 **
Affordability .256 .121 .148 2.12 .036 *
Star Power -.111 .115 -.078 -.966 .335
Player Skill -.099 .094 -.070 -1.05 .296
Player Similarity .299 .099 .196 3.02 .003 **
NFL 0.488
Accessibility .724 .148 .371 4.88 .000 **
Popularity .126 .047 .148 2.68 .008 **
Uniqueness .063 .068 .058 .926 .356
Affordability .036 .079 .030 .456 .649
Star Power .030 .140 .016 .213 .832
Player Skill .452 .117 .279 3.87 .000 **
Player Similarity .060 .071 .053 .838 .403
Note. * p < .05. ** p < .01
Table 3.
Comparison of Means
Construct Sport
MiLB WNBA AFL
Mean SD Mean SD Mean SD
Support 3.44 1.77 3.08 1.39 2.81 1.45
Accessibility 4.13 1.53 3.96 1.46 3.67 1.29
Popularity 2.59 1.51 2.22 1.28 2.40 1.32
Uniqueness 3.81 1.53 3.79 1.45 4.60 1.39
Affordability 4.26 1.14 4.22 1.22 4.51 1.05
Star Power 3.55 1.63 3.91 1.45 2.98 1.15
Player Skill 4.16 1.47 4.84 1.50 4.16 1.31
Player Similarity 3.83 1.28 3.39 1.22 3.46 1.13
Construct
MLS NFL
Mean SD Mean SD
Support 2.81 1.45 5.82 1.63
Accessibility 3.67 1.29 6.47 0.84
Popularity 2.40 1.32 4.39 1.93
Uniqueness 4.38 1.44 4.96 1.53
Affordability 4.51 1.05 4.66 1.38
Star Power 2.98 1.15 6.44 0.87
Player Skill 4.16 1.31 6.22 1.01
Player Similarity 3.46 1.13 4.01 1.46