Does your sponsor affect my perception of the event? the role of event sponsors as signals.
Walker, Matthew ; Hall, Todd ; Todd, Samuel Y. 等
Does Your Sponsor Affect My Perception of the Event? The Role of
Event Sponsors as Signals
For the sponsor, the ability to leverage its connection to an
event, in addition to accessing specific demographic groups, is
exchanged for a financial or in-kind investment used to underwrite the
costs of the event (Cliffe & Motion, 2005; Farrelly & Quester,
2003; Howard & Crompton, 2004). This seemingly simple exchange may
also result in some unintended effects that to date, have yet to garner
the attention of sport marketing researchers. For example, while
companies carefully consider how associating with specific events will
reflect on their image, little consideration has been given to how
sponsors may impact the event's image. If such an issue has been
considered, the discussion has been restricted to whether the event
should sell sponsorships to the so called "sin industries" of
alcohol and tobacco.
In their detailed review of the extant sponsorship research,
Cornwell and Maignan (1998) concluded that scholars need to more
completely understand how sponsorship communication (i.e., whether
intended or unintended) can impact event perceptions. Following this
recommendation, Pracejus (2004) summarized seven psychological
mechanisms through which sponsorship can impact various desirable
marketing objectives. In his discussion, the author offered evidence
that implied size, the cognitive processing that "... this must be
a big company to sponsor this event" (p. 183), has received both
anecdotal and empirical support. He also stated that this function may
operate in the opposite direction, wherein the quality of the sponsor
may impact the quality (or equity) of the event. Little research,
however, has investigated this effect. This statement points to the need
to clarify under what conditions a sponsor can influence (i.e., signal)
perceptions of event quality. For example, the company is large enough
to be title sponsor of a major event or conversely, the event is large
enough to retain such a high profile sponsor. The primary objective of
this study was to investigate how potential spectators judge the quality
of an event based on the sponsor of the event (see Figure 1).
[FIGURE 1 OMITTED]
To ground this purpose, signaling theory is used to examine how
consumers process the perceptual connection between the event and the
sponsoring firm. "Signaling theory revolves around the judicious use of signals which are consistent with the attainment of a particular
and valued attribute that, in the absence of the signal, would be very
difficult to unambiguously convey" (Clark, Corwell, & Pruitt,
2009, p. 173). Based on this definition, two important sponsor
characteristics are considered to be signals of event quality which
could assist organizers when promoting relatively small or obscure
events.
Despite the magnitude and expansion of sponsorship spending (see
IEG, 2010), not enough is understood about the salient objectives that
might affect the overall image of an event prior to experiential consumption. This comes as somewhat of a surprise given the substantive
nature of sponsorships as a communication tool in many firms'
promotional and marketing budgets (Pope, Voges, & Brown, 2009). This
article makes a specific contribution to the sport marketing literature
by providing a more complete understanding of the role sponsors play in
the perceived image of the event and potential attendance of spectators.
The results are of particular importance for event marketers in their
selection of corporate partners.
Theoretical Background
Signaling Theory
Since its introduction, signaling theory (Ross, 1977; see also
Spence, 1974) has been commonly employed to assess consumer perceptions
of quality (Kelley, 1988; Kirmani, 1990; Kirmani & Wright, 1989;
Zeithaml, 1988). The theory stipulates that tangible information is
provided to consumers through cues which allow them to more easily
construct evaluations for relatively unobservable factors (Grau &
Folse, 2007), and have emerged when buyers and sellers possess
asymmetric information in reference to product quality (Boulding &
Kirmani, 1993; Spence, 1974). Most often, sellers possess complete
information about the quality of the product, while buyers have
incomplete information regarding product quality as they have yet to
consume it. Buyers are therefore forced to interpret a variety of
messages, most of which are presented as persuasive advertisements.
Most consumers might simply rely on their previous experiences with
the seller to gauge product quality, which may not exactly correspond to
event management and sponsorships. In the case of some widely recognized
and recurring sponsored events, consumers have previously been exposed
to the "seller" either in the form of general publicity or
perhaps previous event attendance. In these cases, the majority of
potential consumers should have a bank of information on which they
would rely when forming perceptions about an event. For example, sport
events that occur annually in the same city like NASCAR races,
Professional Golf Association Tour (PGA TOUR) events, and annual road
races (i.e., marathons, triathlons, etc.) are generally attended by
spectators who possess an appreciable amount of exposure to messages
that presumably send signals of event quality. However, because some
events continually change host locations, their respective images may be
relatively obscure in the minds of potential consumers. In instances
such as these, potential spectators will look for other cues in order to
form their impressions of the event.
Gwinner (1997) identified three cues that are used to interpret an
event: (1) event type, (2) event characteristics, and (3) individual
factors (which he proposed result from the spectators' image or
perception of the event). Armed with this knowledge, event organizers
may attempt to influence the perceptions of those individuals comprising
the desired target market by altering event characteristics such as the
venue, the use of professional and/or amateur athletes, the type and
size of the event, or the type and size of the sponsors associated with
the event. In such instances, organizers employ signaling theory as a
"push" method of communication, or a way to communicate
intangible benefits that might be gained through the materialist notions
of experiential consumption or event attendance (Bird & Smith,
2005). In doing so, event organizers are attempting to make their event
more appealing to the desired audience by pushing messages as quality
signals to salient consumer groups. Thus, applying signaling theory to a
sponsorship provides a way to illustrate that intangible benefits can
serve as signals of the event or the sponsoring entity. In addition, by
paying attention to credibility when individuals make interdependent
decisions based on incomplete information (e.g., about products,
services, and/or organizations), signaling theory might clarify the
boundaries of such decisions, thereby serving as an indicator of event
quality.
Regardless of this alleged pushing effect in the psychological
processing strategy of signaling theory, the current study integrated
this idea to gain a better understanding of the sponsor's impact on
the potential spectators' formation of image perceptions and intent
to attend an event. Therefore in the current sponsorship context, a
targeted presentation might signal other meanings that would improve
processing fluency among the consumers.
Image and Sponsorship
Howard and Crompton (2004) noted that image enhancement is one of
five broad benefits desired by corporate sponsors. In the sponsorship
exchange relationship, the sponsor typically seeks to leverage its
connection to an event in exchange for a financial or in-kind investment
(Cliffe & Motion, 2005; Farrelly & Quester, 2003; Howard &
Crompton, 2004). Even though only two parties (i.e., the corporate
sponsor and the sport property) might actually be involved in such a
relationship (although several others may exist), there are nevertheless
multiple brand identities or images to consider. Defined as "...
the perceptions about a brand as reflected by the brand associations
held in consumer memory," Keller (1993, p. 3) suggested that
uniqueness, favorability, and strength of the consumer association are
vital to building a strong brand image. These consumer associations are
formed through several sources including actual product usage or event
attendance, as well as through informational sources such as
advertising, word-of-mouth, and association with other brands. In
sponsorship terms, this association with other brands is especially
relevant in serving as signals to a targeted audience, as well as to
achieve a balanced partnership. For example, Coca-Cola actively sponsors
several global sporting events such as the Olympics, FIFA World Cup, and
the Rugby World Cup. By linking their brand with these high profile
events, Coca-Cola is signaling to consumers that they are indeed a
global brand.
Gwinner's (1997) model underpins this idea by arguing that an
event's image is formed from a number of internal and external
characteristics. This overall event image then is purported to transfer
to the related corporate sponsor because of the emotional attachment the
spectator has attributed to a given event. In other words, because
corporations often seek to enhance their image by engaging in
partnerships with properties that have a similar or better image (Howard
& Crompton, 2004; Pracejus, 2004), it is generally accepted that
image transfer flows from event to sponsoring brand. This transfer of
image idea prompted our interest in the current study (albeit inversely)
to consider the relationship of the sponsorship exchange. If corporate
sponsors can use the sponsorship platform to signal various messages to
a targeted audience, we argue that signaling theory can be employed to
send messages about the quality of a product, or in the current study,
the quality of an event.
Relatedness of Sponsor and Event
When deciding on what sponsorship opportunities best fit the
organization's goals, firms employ many criteria (IEG, 1999).
Howard and Crompton (2004) suggested that brand image and target market
similarities are two areas requiring special attention when considering
property alternatives. As discussed, sponsoring brands attempt to
enhance their image by affiliating with specific sport properties.
Studies of sponsorship, branding, and endorsements have bolstered the
notion of image fit, where high levels of congruence may enhance
consumer attitudes toward the sponsors (e.g., Becker-Olsen & Hill,
2006; Keller & Aaker, 1992; Speed & Thompson, 2000). Gwinner
(1997) described two types of congruency (i.e., relatedness) between the
sponsor and the event. A functional similarity occurs when the
sponsoring company's brand is used directly in the event. For
example, if a golf equipment manufacturer (e.g., Taylor Made) sponsored
a PGA TOUR event, this would be considered a direct functional based
similarity. On the other hand, if a watch company (e.g., Rolex)
sponsored that same event, this would be considered an image related
similarity, based on the prestigious or luxurious image of both the
brand and the event.
Many service leaders have embraced this idea and have begun to
think more strategically about their sponsoring partners (Becker-Olsen
& Hill, 2006). For example, a direct functional similarity creates
an environment wherein potential consumers can easily draw an
association between the sponsor and the property (Howard & Crompton,
2004). In some cases, however, corporate sponsors do not appear to have
either functional or image based similarities with the properties they
sponsor. Johar and Pham (1999) noted that relatedness is not simply
confined to semantic associations between the event and the sponsor.
Rather, additional associations between the event and the sponsor's
image and personality should also be considered. These associations
(coupled with the sponsor's influence) have the power to predict
several possible sponsorship outcomes. With regard to our functionally
based similarity proposition, the following hypotheses were generated:
H1a: Sponsor relatedness will significantly and positively
influence consumer perceptions of event quality such that a related
sponsor will yield higher event quality perceptions.
H1b: Sponsor relatedness will significantly and positively
influence consumer perceptions of intentions to attend such that a
related sponsor will yield higher intentions to attend.
H1c: Sponsor relatedness will significantly and positively
influence consumer perceptions of the sponsor influence such that a
related sponsor will yield a higher perceived influence.
H2: The strength of the sponsor's influence will significantly
and positively influence perceptions of event quality, attendance
intent, advocacy, and community prestige.
Size of the Sponsor
In Gwinner's (1997) model of event image, the size of an event
is one of the primary characteristics influencing consumer perceptions
of an event. For an event, however, size carries with it various
subjective interpretations, which include length/duration, number of
participants, amount of physical space required, and the level of media
exposure. Likewise, in explaining one of seven psychological mechanisms
that consumers may use to process sponsorship relationships, Pracejus
(2004, p. 183) put forth the idea of implied size, stating that
"... the message of implied size is that 'this company is
big." In other words, if a company sponsors a mega-event, such as
the Super Bowl or Olympic Games, consumers are likely to interpret such
signals to mean that the company is likely very large and successful.
While this concept has been implicitly described in the advertising
literature (Kirmani, 1990; Kirmani & Wright, 1989), it has yet to be
empirically examined in the sponsorship context. In the current study,
we operationalized sponsor size as the presence the firm has in the
marketplace and argue that this size could impact event perceptions
among potential spectators. Consequently, we were more interested in
testing the impact of the sponsor's influence on the event rather
than the impact of the event on the sponsor. In other words, for
consumers, this would mean that "this event is for me" rather
than "this company is for me." This idea assisted in the
development of the following hypotheses:
H3a: Sponsor size will significantly and positively influence
consumer perceptions of event quality such that a national sponsor will
yield higher perceptions of event quality.
H3b: Sponsor size will significantly and positively influence
consumer intent to attend such that a national sponsor will yield higher
intentions to attend.
Method
To test the proposed relationships, a 2 x 2 between-subjects
experimental design using multiple analysis of covariance (MANCOVA) was
employed. The two manipulated factors (i.e., independent variables) were
sponsor size (national vs. local) and sponsor relatedness (functional
similarity vs. no similarity). For each significant main effect, we
conducted linear contrasts to examine the patterns over the treatment
conditions and post hoc regression analyses determined the influence of
the manipulated factors on event quality, attendance intentions,
advocacy, and perceived community prestige.
The main product was a long-drive competition, a commonly sponsored
commodity that was relevant to the participants in the study (i.e.,
sport management students). The sample (N=167) was drawn from sport
management classes at a large research institution and respondents were
randomly assigned to one of four treatment conditions. The respondents
each received an experimental packet that included marketing materials
for the event, a brief description (i.e., scenario) of the event, and
information about the title sponsor for the event (see Appendix). After
reading the scenario, the respondents were asked to respond to a series
of questions. Each group viewed a theme-relevant flyer containing the
same event description, with information regarding the event sponsor
altered according to the manipulations. Except for the manipulations,
the additional aspects of the scenarios were invariant. Cell sizes
ranged from 31 to 34 respondents for each of the study manipulations.
Additionally, the respondents' previous interest level in golf was
entered as a covariate to isolate any effects on the manipulated
factors. In terms of demography, 120 (71.4%) of the respondents were
male, while 48 (28.6%) were female; and ages ranged from 18 to 33
(M=20.8, SD=2.22).
Manipulations and Measures
Sponsor size (i.e., national vs. local) was represented by two
actual firms with national presence (i.e., Chili's and Callaway),
and two actual (but local) counterparts of these firms (i.e., a local
ethnic restaurant and a local driving range). We defined "national
presence" as a firm that competes in multiple markets and has
multiple locations, rather than simply restricted to the local area
where the study took place. Sponsor relatedness (i.e., functional
similarity vs. no similarity) was manipulated through sport-related
sponsors and non-related sponsors. For the scenarios, Callaway Golf and
Hackers (i.e., a local driving range) were functionally similar, while
Chili's and the local restaurant had no functional similarity.
The subjects were asked to respond to a series of single-item
measures after reading their assigned scenario. Aaker et al. (2005)
maintained that, for decision-making purposes, single items'
predictive validity can be equally as valid as multiple-item measures.
Rossiter (2002, p. 310-311) argued that single-item measures are
sufficient if the construct is such that (in the respondents' mind)
it is "concrete singular" and the attribute connected to the
construct is "concrete." In other words, if the object can be
conceptualized as concrete and singular and the attribute as concrete,
it does not require multiple items to represent it in the measure. Based
on this information, the study measures were developed in a singular and
concrete manner to assuage any concerns regarding the applicability of
the single-item measures. Also, since higher level analyses (e.g.,
structural equation modeling) were not employed, multiple-item measures
were not deemed necessary (Bergkvist & Rossiter, 2007).
Event quality perceptions were measured using the item, "what
do you think will be the quality of this event?" (1=low quality;
10=high quality). Intent to attend was measured by using the item,
"how likely is it that you will attend this event?" (1=not
likely to attend; 10=very likely to attend). Sponsor influence was
measured using the item, "how did the sponsor of this event
influence your answers?" (1=negatively; 10=positively). The
relative strength of the sponsor's influence was measured using the
item, "how strongly did the sponsor of this event influence your
answers?" (1=not at all; 10=very much). As a covariate, the
participant's general interest in golf was assessed by asking the
respondent to "indicate your general interest level in golf"
(1=no interest, 10=much interest). Spectator perceptions of prestige of
the event were assessed by asking, "how would you rate this event
in terms of prestige for [the city]?" (1=low prestige; 10=high
prestige). Finally, advocacy was examined by asking "based on what
you know of this event, would you tell your friends about it?"
(1=definitely not; 10=definitely).
Results
Manipulation Check
The participants were asked whether the scenario featured either a
local or national business to assess the manipulated factor. A
significant [chi square] test (p<.001) showed that the participants
were able to correctly identify the condition to which they were
assigned, demonstrating a successful manipulation of the proximal
condition in the analysis (Grau & Folse, 2007). Pre-testing of the
manipulations also confirmed that sponsor familiarity and sponsor liking
did not influence the results.
Hypothesis Tests
Preliminary data checks were conducted to ensure that there were no
violations of normality or linearity, both of which were confirmed. The
homogeneity of variances and regression slopes all adequately met this
MANCOVA assumption (i.e., Levene's Tests across the three outcomes
were greater than .05). As only one covariate was used in the analysis,
there was no need to calculate covariate correlations. The equality of
covariance matrix revealed no statistical significance (p=.898), thereby
supporting the covariate's inclusion in the model. As the results
vary across the three dependent measures, the findings for each of these
outcomes are reported separately. Individual cell means are presented in
Table 1.
Table 2 reports the results from the 2 x 2 between-groups MANCOVA
conducted to assess the impact of sponsor relatedness and size on the
dependent measures (i.e., event quality, attendance, and sponsor
influence). First, an overall test of the model was performed. The
MANCOVA revealed significant effects on sponsor relatedness ([F.sub.1,
114] = 4.089; [[eta].sup.2] = .10) and for the covariate interest in
golf ([F.sub.1, 114] = 20.108; [[eta].sup.2] = .35), while sponsor size
was not a significant factor (i.e., [H3.sub.a,b] were not supported).
After determining the overall effects, the univariate analysis of the
sponsor relatedness hypotheses were tested. For [H1.sub.a,b,c]
differences were found for perceived event quality, attendance
intentions, and the nature of the sponsor influence. To more closely
examine these differences, pairwise linear contrasts (adjusted for the
covariate) were conducted. These contrasts revealed that when compared
to sponsors with no similarity, functionally similar sponsors produced a
higher commitment to attend ([[bar.[chi square]].sub.related] = 4.91;
[[bar.[chi square]].sub.unrelated] = 7.42; a higher perception of
overall event quality ([[bar.[chi square]].sub.related] = 7.42;
[[bar.[chi square]].sub.unrelated] = 6.61), and a higher perceived
sponsor influence ([[bar.[chi square]].sub.related] = 5.23; [[bar.[chi
square]].sub.unrelated] = 4.23). The significant results coupled with
these contrasts support the related hypotheses. Overall, sponsor
relatedness explained 34% of the variance on attendance intent, 9% of
the variance on nature of the sponsor influence, and 7% of the variance
in assessment of event quality.
In addition to the effect of the manipulations on the outcomes, H2
was concerned with the predictive power of the strength of
sponsors' influence on perceptions of event quality, attendance
intentions, advocacy behaviors, and perceived community prestige. While
not formally hypothesized, we also analyzed whether the covariate
significantly influenced the outcomes. Regression analyses revealed
significant and positive effects for the strength of the sponsors'
influence on the perceptions of event quality, attendance intent,
advocacy, and community prestige (see Table 3). These relationships
revealed that the more positive perception the respondent had toward a
sponsor, the more likely they were to attend or perceive the event as
higher in quality. Additionally, the covariate influence of the
respondent's interest in golf had a positive and significant
influence on attendance, advocacy, and community prestige, while the
respondents' perception of event quality was not significantly
affected. In sum, this portion of the analysis revealed that a positive
sponsor image increased attendance intentions and impacted the strength
of the sponsor's influence.
Discussion
While sponsorship has been theorized primarily from an advertising
perspective, one of the main outcomes of this research lies in
highlighting the role an event can play as part of a positioning
strategy. As the predominant advertising perspective has emphasized
awareness and image in the sponsorship medium, this positioning
proposition suggests that sponsorship also offers experiential
opportunities to create meaning linked to the event itself (Cliffe &
Motion, 2005). This idea is particularly salient when considering the
goal of retention and the consummate need for synergistic alignment with
a sponsoring brand. While companies carefully consider how association
with specific events will impact their image, little consideration has
been paid to the idea that event sponsors may impact consumers'
evaluations of an event's image. Only in the case of the "sin
industries" of tobacco and alcohol have researchers explored this
positioning strategy and subsequent impact (Siegel, 2001). In the
current study however, we examined how consumers of events are affected
by the sponsor of an event, or stated differently, what type of signals
a sponsor of an event sends to potential consumers. We were primarily
interested in the role of (1) sponsor relatedness (i.e., fit) with the
event and (2) sponsor size as it pertained to the perceptions formed
about the event.
The results of this study give rise to a few interesting discussion
points, the first of which goes directly to the main thrust of this
investigation. Our results suggest that the subjects were more likely to
plan attendance to an event and perceive the event as "high
quality" when the event was sponsored by a firm with a related
product. In the case of this experiment, a long-drive competition was
used as the focal event; thus, a sponsor was "related" when it
corresponded to the golf industry in some (perhaps even tangential) way.
In our experiment, potential spectators were presented with descriptions
of a future long-drive competition to be held in their town.
Interestingly, the subjects' perceptions were only influenced by
the extent to which a sponsor was related to the event, and not by the
extent to which to a sponsor was nationally or locally based. Signaling
theory helps to elucidate why this was so. This theory suggests that
since potential spectators possess asymmetrical information about the
event's quality, they instead rely on familiar elements (i.e.,
relatedness of event sponsor) to estimate event quality and its relative
attractiveness. As mentioned, a long-drive competition was used in an
experimental design. We should note that this type of event is generally
not the most recognized sporting event, and thus potential spectators
would not likely have familiar elements on which to base their views of
the event. So in this case, the sponsor of the event was the strongest
signal about the event. Specifically, the two national sponsors did not
have a local presence in the town where the data were collected. As
such, it appears that those firms were not as familiar to subjects as
the local firms used in the scenarios.
Future researchers could explore this finding in greater detail
using additional experimental designs to consider other conditions to
which this idea might hold. One suggestion would be to explore whether a
sponsorship signal is (in part) contingent upon the size of the city
(i.e., the Metropolitan Statistical Area, MSA) in which the event is
held. In the parlance of signaling theory, are the messages that are
sent to subjects in smaller towns substantively different than those
sent to subjects in larger cities? If this is the case, events in
smaller towns might need to target different sponsors to attract the
most spectators. One caveat here is that the subjects were located in a
relatively small city and as such, the idea of a large sponsor over a
smaller sponsor may not be particularly palpable. Conversely, the
respondents might also be impressed if a national sponsor were involved
with an event over a smaller, more regional entity. Future researchers
would be commended in this exploration.
Another suggestion for future research would be to manipulate the
event's prestige (i.e., status) and test the impact of the
sponsor's signals. Some have suggested that prestige can be a vital
and active agent in sport, as it is there that its effects are most
noticeable compared to other industries (e.g., Andrew et al., 2006; Todd
& Kent, 2009). We suggest that the prestige of the event may also
send a signal to potential consumers apart from that of the sponsor. In
this sense, the results presented in this study may likely only apply to
events that are unrecognized by potential spectators; events where the
sponsor is positioned to be the best signal of event quality which will
drive attendance. Future researchers could then experimentally pit the
two signals against one another in an effort to determine which is more
effective in yielding positive consumer related outcomes of event
quality perceptions, event advocacy, and likelihood of attendance.
Implications
In this study we see that the subjects were more likely to attend,
advocate for the event, and report a higher event quality based on a
strong sponsor influence. In terms of practical implications, the
findings have some fairly straightforward implications for marketers and
event managers. For example, the results suggest that the strength of
the sponsor's influence can positively impact spectator outcomes.
Therefore, event organizers could capitalize on the relative strength of
the sponsor through marketing communications geared towards relatedness
and size. Similarly to previous work, we show that relatedness should be
a key consideration when developing and securing sponsorship
deals--especially for lesser known or relatively obscure events. While
sponsorships assist in influencing brand and product equity (i.e., for
the sponsor and sponsee), the effect on consumer attitudes can be
difficult to ascertain. Although high relatedness could (and should)
reinforce the overall positioning of the event, it may be only one of
the inputs necessary to yield positive consumer reactions to the
sponsorship. This carries implications for how persuasion can be
exploited, because event consumers could be persuaded differentially
based upon our "strength" proposition. Additionally, the
results support the anecdotal evidence provided by Parker (1991) and
conceptualized by Pracejus (2004) that size of the sponsor may indeed
signal strength or equity of a sporting event.
The idea of persuasion has been examined from multiple perspectives
(i.e., theoretically and contextually) but Friestad and Wright (1994)
were among the first to acknowledge that everyday persuasion knowledge
is important in determining how people cope with persuasion attempts.
Their model was conceptualized with regards to the tasks required for
both the target and the agent. In terms of the target, tasks assist when
coping with a persuasion attempt; for the agent, such tasks assist with
effectively executing the persuasion attempt (Friestad & Wright,
1994). To offer the proper conceptual perspective, the authors analyzed
these tasks in terms of the type of knowledge they required, using the
Persuasion Knowledge Model (PKM). This model posits that consumers
develop knowledge about persuasion and use this knowledge to
"cope" with persuasion episodes (Friestad & Wright, 1994).
Kirmani and Campbell (2004) noted that while the targets of persuasion
are resourceful participants who have the ability to select response
tactics on their own, the extant research has a fairly passive view of
the target. This means that individuals may develop context-specific
persuasion knowledge because such knowledge applies to situations they
infrequently encountered (Friestad & Wright, 1994).
Alternatively, there are persuasion tasks that the population does
often encounter (e.g., buying, selling, advertising, and shopping) but a
large portion of the research has examined personal relationships (e.g.,
family and friends) rather than marketplace relationships (e.g.,
salesperson, company, and consumer; Kirmani & Campbell, 2004). To
understand the connections between the domains and the messages directed
at these specific domains, it is necessary to take a receiver oriented
view of the links among the event, and people's attitudes and
behaviors about the message being transmitted. In line with this
reasoning, marketers should examine how their event can be used as
agents of persuasion to gain further insight into this seemingly
complex, but still burgeoning, idea. Such information can be pushed to
consumers from various message sources to build impressions of the event
or overcome situations of misfit or inappropriateness of the sponsor
match. If a receiver oriented perspective is adopted, marketers will be
able to more effectively target their messages. This point is
particularly germane for the current study because of the potentially
biased sample, and constitutes one specific limitation. For example,
because most sport management students have more knowledge of
sponsorship as a marketing practice, the "persuasion" attempt
may have varied somewhat among the participants. As such, the
participants may have provided responses that might vary slightly from a
general population sample. This limitation nonetheless provides another
angle for future research.
Final Thoughts
For years, scholars have examined how elements of sponsorship help
the sponsor achieve business objectives of increased sales, brand
awareness, new product introduction, and media exposure. There has been
limited attention given to the signal a sponsor sends about the event.
As such, we present this study as a first step toward understanding the
unexplored territory of what the sponsor says to consumers about the
quality of the event and how that sponsor sends signals to consumers
urging them to attend. The findings of this study present another
consideration to event directors who routinely solicit title
sponsorships; namely, that not every sponsor will have the same impact
on the potential consumers of that event.
Appendix
Sample Stimulus Provided for the Experimental Manipulations
[ILLUSTRATION OMITTED]
[National Sponsor]
"A large national golf organization has decided to host a
championship event in [ insert city name]. It will be the National
Finals Long Drive Competition taking place on an April weekend in 2010.
More than 100 athletes from around the country will travel to compete in
this event. This event will be held at a local country club. Callaway
Golf has been announced as the official presenting sponsor of this
event."
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Matthew Walker, PhD, is an assistant professor in the Department of
Tourism, Recreation, and Sport Management at the University of Florida.
His research focuses on business strategy with particular emphasis on
business ethics and corporate social responsibility.
Todd Hall, PhD, is an assistant professor of sport management in
the Department of Hospitality, Tourism, and Family & Consumer
Sciences at Georgia Southern University. His research interests cover a
variety of research methods and subjects pertaining to sport marketing,
most notably regarding employee and consumer perceptions of corporate
sponsorship activities as well as sporting event image and personality.
Samuel Y. Todd, PhD, is an associate professor of sport management
in the Department of Hospitality, Tourism, and Family & Consumer
Sciences at Georgia Southern University. His research interests
generally involve people and their work (i.e., their views of work,
skills used in the job, attraction to certain jobs, personalities that
produce sales, etc.).
Aubrey Kent, PhD, is an associate professor in the School of
Tourism and Hospitality Management at Temple University. His research
interests include consumer and employee attitudes in sport.
Table 1.
Cell Means for Sponsorship Stimuli
National Sponsor Local Sponsor
Unrelated Related Unrelated Related
Cell -1- -2- -3- -4-
Dependent Measures (a)
Intent to Attend (b) 3.51 4.59 3.70 5.24
Event Quality (c) 6.75 7.28 6.47 7.56
Strength of Influence 4.02 5.65 4.49 4.80
(d)
Note. (a) All measures were on ten-point scales
(b) A higher score indicates more likely to attend
(c) Higher number indicates a higher perception of event quality
(d) Higher number indicates stronger influence from the sponsor
Table 2.
Multivariate Analysis of Covariance
(MANCOVA) Results of Sponsorship Stimuli
Univariate Results
MANCOVA Results Event Quality
Variables Wilks' F F Sig.
Sponsor Relatedness .903 4.089 * 5.851 .017 *
Sponsor Size .992 .343 ns ns
Interest in .654 20.11 *** ns ns
[Golf.sub.covariate]
Univariate Results
Sponsor Influence Intent to Attend
Variables F Sig. F Sig.
Sponsor Relatedness 6.841 .017 * 8.942 .003 *
Sponsor Size ns ns ns ns
Interest in 4.905 .029 * 58.06 .000 ***
[Golf.sub.covariate]
Note. * p<.05; *** p<.001
Table 3.
Regression Coefficients
Dependent Variables
Perceived
Independent Variables Attendance Event
Intentions Quality
Strength of Sponsor Influence .370 *** .196 *
[R.sup.2] .14 .04
Adjusted [R.sup.2] .10 .03
p-value .00 .01
Interest in Golf covariate .511 *** .131
[R.sup.2] 2 .26 .01
Adjusted [R.sup.2] .20 .00
p-value .00 .09
Dependent Variables
Independent Variables Advocacy Community
Behavior Prestige
Strength of Sponsor Influence .321 *** .212 **
[R.sup.2] .10 .05
Adjusted [R.sup.2] .08 .04
p-value .00 .00
Interest in Golf covariate .462 *** .188 *
[R.sup.2] 2 .21 .04
Adjusted [R.sup.2] .19 .03
p-value .00 .01
Note. Values are standardized [beta]'s:
* p<.05; ** p<.01; *** p<.001