Value determination in the secondary ticket market: a quantitative analysis of the NFL playoffs.
Drayer, Joris ; Shapiro, Stephen L.
Introduction
Ticket prices in the live entertainment industry, including team
sports, are generally priced at a suboptimal level. According to Volpano
(2003), the evidence of sub-optimal pricing is demonstrated by a
combination of empty seats at venues and the existence of ticket
brokers. There exists an ambiguous area in ticket pricing where team
officials want to charge enough so that they maximize revenue but not
too much so that fans stop attending games. The balance between optimal
ticket pricing and providing opportunities for a wide variety of fans to
attend games is challenging within the realm of the sport industry.
Teams use a variety of methods to determine ticket prices. For some
teams, the pricing strategy is simply a result of the revenue demands of
ownership ("Price is Right," 2004). However, in a study
conducted on NFL ticket prices, Reese and Mittelstaedt (2001) found that
ticket prices were based on a certain set of criteria. Those criteria,
in order of importance, were: team performance, revenue needs of the
organization, public relations issues, toleration of the market
regarding price increases, fan identification, and the average league
ticket price. Clearly, each organization has to consider unique
situational factors that may affect the order of importance regarding
these criteria.
Pricing tickets appropriately is a critical decision for sport
properties. Steve Swetoha, Senior Vice President of Ticket Sales for the
NBA's Charlotte Bobcats, claimed that "the difference between
black and red with ticket prices can be about as little as 50
cents" ("Price is Right," 2004, [paragraph] 31). In the
article titled "Price is Right," it is stated that "most
ticketing executives fear the day when their ticket prices are
considered too pricey for the market" ("Five minutes for
slashing," [paragraph] 1). This can be due to a variety of factors
such as team performance, economic conditions, and market conditions. As
a result, the popular opinion is that event promoters/organizers
intentionally underprice tickets (Courty, 2003). Based on the existing
literature, Courty concluded that underpricing may be due to uncertainty
of sales, the value customers place on fair treatment, the idea that
consistency in pricing is necessary to attract loyal fans, and the
notion that a fuller stadium enhances the fan experience.
It appears that ticket pricing is influenced by economic and
organizational factors combined with the perceived value that fans place
on individual tickets. The majority of research has focused on the
factors that influence ticket prices in the primary market (Reese &
Mittelstaedt, 2001; Rishe & Mondello, 2003, 2004). However, the
literature on the factors that influence value, or the price that fans
are willing to pay in the secondary market, is underdeveloped. The
purpose of the current study is to examine the potential factors that
impact ticket value in the secondary market, where prices fluctuate
based on fans' willingness to pay. An analysis of traditional price
determinants, combined with factors that influence online ticket
auctions, will provide a more complete understanding of the true value
placed on tickets by fans. Closely aligning ticket prices with demand
conditions will help teams to maximize their revenue from ticket sales
and perhaps decrease the presence of sellers in the secondary market,
who have long been associated with unethical practices including price
gouging, selling fraudulent tickets, and the utilization of computer
programs designed to buy blocks of tickets in the primary market
(Drayer, Stotlar, & Irwin, 2008).
Review of Related Literature
The following review of previous literature is broken into two main
topic areas. First, ticket price determinants and pricing inefficiencies
were reviewed to provide an understanding of the traditional factors
that influence ticket prices in the primary market and the gap that
exists between pricing in the primary market and perceived value in the
secondary market. Second, research on the secondary ticket market is
examined. This literature provided the foundation for the development of
a model to examine the factors that influence perceived value of NFL
playoff tickets in the secondary market.
Ticket Price Determinants and Pricing Inefficiencies As mentioned
previously, ticket pricing studies have focused almost exclusively on
the primary market. According to Rishe and Mondello (2004), a variety of
factors impact primary ticket prices, including previous year's
success, income level, and playing in a new stadium. The authors also
found that population size was positively correlated with ticket prices
in all leagues with the exception of the NFL where sellouts are common
regardless of market size. However, Rishe and Mondello (2003)
acknowledged that the process of price determination will vary from team
to team and league to league making it difficult to standardize the
procedure.
Ultimately, Rishe and Mondello (2003) suggested that "only
changes in the demand for a given team's tickets will cause that
team's ticket prices to change from season to season" (p. 73).
They also stated consumer tastes/preferences and consumer expectations
are the two factors that shift consumer demand. However, the nature of
the sports industry is that demand often fluctuates from game to game or
even day to day (Borland & MacDonald, 2003; Rascher, McEvoy, Nagel
& Brown, 2007). Given these frequent changes in demand, ticket
prices in professional sports do not accurately reflect the demand
conditions. Instead, they most often reflect previous year's
performance and revenue needs of the organization (Reese &
Middlestaedt, 2001). While previous year's performance will
certainly influence demand conditions, it is by no means the only factor
that will do so. Since these prices are set long before the season
starts, they cannot accurately reflect the demand conditions throughout
the season. The optimal way to measure demand is by looking at prices
that fans are willing to pay in the secondary market and not what is on
the face of the ticket (Drayer et al., 2008).
The limitation in the aforementioned price determination studies is
the assumption that the face value of the ticket is the same as the
perceived value for consumers and therefore reflects the demand
conditions for those tickets. However, price is only an objective
characteristic that influences consumer perceptions of a product
(Zeithaml, 1988). According to Zeithaml, "Objective monetary price
is frequently not the price encoded by consumer" (p. 10). Indeed,
some consumers may see the exact price, some may perceive the product as
"expensive" or "cheap," and some may not code the
price at all. Further, according to Dodds, Monroe, and Grewal (1991),
"[p]erceptions of the same price stimulus may vary across consumers
and, for one consumer, across products, purchase situations, and
time" (p. 308). Applied to tickets, fans may differ in their
perceptions of actual value of each ticket. For each individual
consumer, this perceived value may change based on factors such as how
well the team is doing, the opponent, the status of individual players,
the quality of the seat, the time of the season (pre-season, regular
season, or playoffs), or even the weather. Clearly, in a sport context,
these factors change more often than from one season to the next.
Secondary Ticket Market
Boyd and Boyd (1998) noted that "the existence of scalpers and
'ticket agents' who sell game tickets at prices significantly
in excess of face value could suggest that teams set prices too
low" (p. 169). As a result, some teams, such as the St. Louis
Cardinals, are setting ticket prices based loosely on what tickets have
sold for in the secondary market (Fisher, 2005; Johnson, 2005). This
realization that face value is not always the same as the ticket value
for a fan is an important concept that the secondary market illustrates
well. In academia, the research on ticketing reflects the determinants
of the face value of tickets (Reese & Middlestaedt, 2001; Rishe
& Mondello, 2003, 2004). However, as ticket prices are typically set
using a cost-oriented strategy (Howard & Crompton, 2004; Kotler,
2003), they reflect little besides the revenue needs of the
organization, which is consistent with the findings of Reese and
Middlestaedt.
In order to fully shift to a demand-oriented strategy, research
must be conducted to determine which factors predict higher perceived
value by fans. By looking at the activity in the secondary market, this
study is the first "value determination" investigation, which
looks at the prices fans are willing to pay and the factors that
influence their willingness to pay. This study used the sell price of
individual eBay transactions as the dependant variable instead of the
average ticket prices set by teams in the primary market. The sell price
of eBay transactions is most often the result of a 3-, 7-, or 10day
auction and represents the highest price a group of consumers is willing
to pay within a particular online environment. Therefore, we believe
that these prices most accurately reflect the demand conditions for the
games selected. As Rishe and Mondello (2003) stated, "the more
intense the demand, the more willing fans will be to pay higher
prices" (p. 73).
Methods
The Secondary Pricing Model
A regression model was developed to understand the factors that
affect the variability in NFL playoff ticket prices within the secondary
market. Due to the nonexistence of a model that examined secondary
tickets prices in the NFL, the current model was created through an
evaluation of previous literature in the areas of ticket price
determinants in the primary market (Reese & Middlestaedt, 2001;
Rishe & Mondello, 2003, 2004) and pricing through online auctions
(Lucking-Reiley, Bryan, Prasad, & Reeves, 2007). NFL playoff tickets
were chosen for two reasons. First, the demand for NFL playoff tickets
is extremely high, which increases the likelihood of these tickets being
resold in the secondary market. In the current study, a total of 1,725
tickets were transacted on eBay for the first three rounds of the 2007
NFL playoffs. Second, the researchers had access and availability to all
2007 "By looking at the activity in the secondary market, this
study is the first 'value determination' investigation, which
looks at the prices fans are willing to pay and the factors that
influence their willingness to pay."
NFL playoff tickets sold on eBay. This provided a complete sample
of ticket transactions from a particular online auction source for the
first three rounds of the 2007 post-season. A total of 17 explanatory
variables were used to investigate the determinants of secondary market
ticket value in the NFL.
This model is unique compared to previous models that have examined
the factors that affect ticket pricing in professional sport due to the
focus within the secondary market and the use of online auctions. The
following section defines the dependent variable and each of the
explanatory variables that make up the model.
Dependent Variable
Secondary Ticket Price at Auction (TIXAUC)--The final price that an
NFL ticket was sold through online auction for all 2007 NFL playoff
games (excluding the Super Bowl).
Explanatory Variables
1. Transactions (TRANS)--The total number of transactions on eBay
for each game.
2. Per Capita Income (INCOME)--Per Capita income was used to
measure potential purchasing power in a team's area.
3. Population (POP)--The population, as reported by the U.S. Census
Bureau, of the city where the home team plays.
4. Day of the Week (GDAY)--The day that a specific playoff game was
held.
5. Playoff Round (ROUND)--The NFL playoffs have three preliminary
rounds: Wild Card round, Divisional round, and Conference Championship
round.
6. Face Value of the Ticket (TIXFACE)--The face value price of an
individual ticket within the primary market.
7. Current Season Winning Percentage (CURWIN)--The winning
percentage at the time of the game for the home team during the current
season, including the playoffs.
8. Previous Winning Percentage (PREVWIN)--The winning percentage
for the home team in the previous season.
9. Division (DIV)--A categorical variable that establishes whether
or not two teams are in the same division.
10. Wagering line on the game (SPREAD)--A variable that represents
the betting line for a specific game. The spread indicates the perceived
competitiveness of the game.
11. Game Certainty (CERTAIN)--A categorical variable that
establishes whether or not a game is certain at the time of an auction.
Tickets can be bought and auctioned for NFL playoff games prior to a
team qualifying to participate in a specific game.
eBay Auction Explanatory Variables
12. Total Number of Bids (BIDS)--Represents the number of bids that
were made for a ticket and/or group of tickets in a specific auction.
13. Days Before the Game (DAYSBEF)--The number of days prior to the
game that a specific auction for a ticket and/or group of tickets began.
14. Auction Format (FORMAT)--A categorical variable that
establishes the type of auction being used. eBay allows sellers to
choose certain formats that provide opportunities for auctions and/or
direct sales.
15. Seller Positive Feedback (PFB)--The number of positive feedback
ratings the seller has received in the past. eBay provides opportunities
for buyers to rate the quality of a seller in an effort to help future
buyers.
16. Seller Negative Feedback (NFB)--The number of negative feedback
ratings a seller has received in the past.
17. Auction Length (LENGTH)--The total number of days that the
auction lasted.
Sample
Data were collected for all NFL post-season games during the first
three rounds of the 2007 playoffs from November, 2007 through January,
2008. Data from the Super Bowl was not collected because the unique
nature of this particular game would potentially skew the results. A
total of 750 completed eBay auctions were collected during this time
period (n=750). Some of the auctions provided the sale of multiple
tickets. A total of 1,725 individual tickets were sold on eBay during
this time period.
Data on the variables in the pricing model were collected from a
variety of sources. Team success and spread data were collected from
ESPN.com. Population and per capita income data were both collected from
the U.S. Census Bureau. The data for all auction-related variables were
collected from www.ebay.com. The individual auctions provided detailed
data regarding pricing of tickets and the auction format and guidelines.
In addition, the face value of each individual ticket was collected from
www.ebay.com as well as official team ticketing websites.
Statistical Design
A standard multiple linear regression equation was initially
developed to examine the relationship between the 17 variables
identified in previous research and NFL playoff ticket value in the
secondary market through online auction:
[TIXAUC.sub.j] = [A.sub.0] + [B.sub.1] [SPREAD.sub.j] + [B.sub.2]
[INCOME.sub.j] + [B.sub.3] [POP.sub.j] + [B.sub.4] GDAY + [B.sub.5]
ROUND + [B.sub.6] TIXFACE + [B.sub.7] [CURWIN.sub.j] + [B.sub.8]
[PREVWIN.sub.j] + [B.sub.9] DIV + [B.sub.10] BIDS + [B.sub.11] DAYSBEF +
[B.sub.12] CERTAIN + [B.sub.13] FORMAT + [B.sub.14] PFB + [B.sub.15] NFB
+ [B.sub.16] LENGTH + [B.sub.17] TRANS
The Bs represent the Beta coefficients assigned to each of the
independent variables during the regression analysis. The home team is
represented by j in the equation.
Due to the exploratory nature of the study and the lack of existing
theory on determinants of ticket value in the secondary market, a long
list of independent variables were included in the model. Seventeen
variables were included in the initial regression equation in an effort
to include variables from previous literature along with factors that
have the potential to influence ticket value in the secondary market.
However, if interpretation is the objective and the number of variables
is greater than 10 to 15, the model should be reduced to make the
computations more feasible (Cox & Snell, 1974). In an attempt to
develop a model from a considerably large set of explanatory variables
that were selected from multiple studies, an all-subsets regression was
used as a variable selection procedure to establish the best fitting
model. It is best to have the most parsimonious model that explains the
variation in the dependent variable while reducing multicollinearity
(Sen & Srivastava, 1990). A predictive model was used due to the
absence of an existing theoretical model. The model development in the
current study is exploratory in nature and can be cross-validated in
future studies using explanatory regression procedures.
An all-subsets regression was chosen because it allows for the
examination of all potential regression equations from the chosen
variables (Sen & Srivastava, 1990). A measure of fit is provided for
each equation, and the researchers can examine the model that provides
the best fit from both a theoretical and statistical standpoint. The
all-subsets regression was chosen over the stepwise variable selection
procedure because stepwise regression does not take into consideration
high levels of correlation between independent variables and independent
variables are chosen exclusively on mathematical computation rather than
logical interpretation (Cohen, Cohen, West, & Aiken, 2003).
The [R.sup.2] statistic and the Mallow's Cp statistic were
used to determine the most appropriate model from the all-subsets
regression analysis. According to Draper and Smith (1998), the [R.sup.2]
statistic is a measure of explained variance within the model. The best
fitting model will maximize [R.sup.2] while eliminating variables that
explain little or no variance in the dependent variable. The
Mallow's Cp statistic can be used in subset regression as a
criterion, so that the parameters estimated in the model are not larger
than the number of observations. A Mallows Cp statistic that is close to
the number of predictors in the model +1 will reflect a lack of bias
regarding standard error within the model (Mallows, 1973). The [R.sup.2]
and Mallows Cp statistics, combined with logical interpretation of the
variables included in the equation, provided the most appropriate
exploratory model that explains the variance in secondary ticket value
of NFL playoff tickets sold through online auction.
All of the multiple linear regression assumptions (Linearity,
Independence, Normality, and Equality of Variances) were examined.
Descriptive statistics, residual plots, and statistical tests for
normality and equality of variances showed that none of the assumptions
were violated in the regression equation. In addition, potential
multicollinearity issues within the model were examined. Both variance
inflation factors and tolerance statistics were examined for
multicollinearity issues. The results suggested there were no
multicollinearity issues in the regression equation used in the
analysis. A significance level of 0.05 was established a priori in
analyzing the regression model and related variable correlations.
Results
Table 1 provides descriptive data for all continuous variables
within the regression model. The results showed that the average value
of an NFL playoff ticket sold through online auction was $257.75. The
average face value of an NFL playoff ticket during this time period was
$124.26. These findings represent a 107% increase in ticket price from
the primary to secondary markets. The average spread for the playoff
games was -7.73 (approximately a touchdown). For most of the playoff
games, the spread was generally small, which represents the anticipation
of a close game. All home teams were favored in the sample with the
exception of one game. All teams in the sample had high winning
percentages for both the current season (M = .781) and the previous
season (M = .608). This was expected because the sample included only
playoff teams. The high win percentages indicated a larger demand for
these games. Other important descriptive findings included average
population and per capita income. The average population in the sample
was 672,734 with a mean per capita income of $21,993.
Table 2 provides correlational data for each of the independent
variables in the study and the final ticket price at auction. Fourteen
of the 17 independent variables were significantly correlated to ticket
value at the 0.05 level. The independent variables that correlated most
strongly with ticket value were playoff round (r= .563), city population
(r= -.443), face value of the ticket (r=.341), and per capita income (r=
.338). It is important to note that while it is anticipated that the
majority of ticket buyers resided in the home team's city, eBay did
not allow for the tracking of buyer location. So, while city population
and per capita income were strongly correlated variables, interpretation
of their significance should consider the possibility that buyers may
have been located outside of the home team's city.
All-Subsets Regression
Based on the all possible subsets regression results, a 10 variable
representation was selected as the most appropriate model for explaining
the variability in NFL play-off ticket value within the secondary
market. The 10 variable model was found to be significant (F=
129.56(10,740), p < .01) explaining 63.6% of the variability in
playoff ticket value through online auction. The 10 variable model was
selected for multiple reasons. First, the [R.sup.2] statistic had
considerable increases as variables were entered into the model until 10
variables were reached. After 10 variables, the [R.sup.2] only increased
slightly due to the fact that the original variables that were not
selected in the model contributed only marginally to the explained
variance. Of all the 10 variable models, the selected model had the
strongest [R.sup.2] statistic. Second, the [C.sub.p] Mallows statistic
was examined in addition to [R.sup.2]. The 10 variable model selected
had a [C.sub.p] value of 11.766, which was the closest to the
recommended value (number of predictors + 1). This result indicated a
lack of bias in the model compared to other potential models. Finally,
logical interpretation of the selected variables provided evidence of a
satisfactory model. None of the variables deleted from the original list
of independent variables was presumed to have a considerable effect on
ticket value in the secondary market.
As displayed in Table 3, the variables included in the selected
model were population (POP) (p = .008), total number of transactions per
game (TRANS) (p < .01), face value of the ticket (TIXFACE) (p <
.01), winning percentage from the previous year (PREVWIN) (p < .01),
day of the game (GDAY) (p < .01), number of days before the game
(DAYSBEF) (p <.01), per capita income (INCOME) (p <.01), playoff
round (ROUND) (p < .01), total number of bids (BIDS) (p < .01),
and current winning percentage (CURWIN) (p < .01. The majority of
variables had a positive relationship to secondary ticket value. Only
population (POP) had a negative parameter estimate.
Population, total number of transactions, and the face value of the
ticket appear to have the greatest influence on secondary market ticket
value in the model. A total of eight variables in the selected model can
be attributed to the game environment: current and previous winning
percentage, population and income of the home city, face value of the
ticket, day of the game, round of the playoffs, and number of days
before the game that the ticket was sold. Total number of bids was the
only variable that can be exclusively attributed to the online auction
environment that the tickets were sold in. In addition, total number of
transactions can be attributed to both game environment and the online
environment. These results suggest that a larger portion of the selected
model is influenced by game-related elements. However, two elements
provided evidence of an influence from the online auction environment as
well.
Many online auction environment variables from the original list
were not selected in the model, including buyer feedback and the length
and format of the auction. There were also game environment variables
that were not selected (game spread, game certainty, and if the game
involved divisional opponents).
Discussion
The purpose of the current study was to develop a model to measure
the determinants of NFL playoff ticket value in the secondary market.
The findings in this study illustrate the importance of establishing a
model for understanding secondary ticket value in an online auction
environment. A conceptual model of secondary ticket value determinants
is non-existent. Therefore, an all-subsets regression was developed in
an exploratory capacity to reduce a large number of potential predictors
of ticket value into a more stream-lined model for future investigation.
Replication is necessary to cross-validate a selection procedure such as
all-subsets regression (Snyder, 1991). However, the development and
analysis of an initial model is a critical step in the process of
understanding ticket value in the secondary market. The current analysis
provides a regression model for future explanatory cross-validation
efforts such as OLS regression.
The all-subsets regression model produced several findings that
were anticipated. For example, it was anticipated that income would be a
significant factor in the final sale price of tickets (Rishe &
Mondello, 2003, 2004). Significance was also expected with regard to the
round of the playoffs. As teams get closer to winning a championship,
fans increasingly want to see their team win and are willing to pay
higher ticket prices. Not surprisingly, face value was also a
significant predictor of secondary ticket value. Face value, while not
reflective of demand conditions, typically reflects the quality of the
seat in terms of location and the round of the playoffs. It is not
surprising that fans are willing to pay higher prices for better seats
and for games further into the playoffs. Finally, total number of bids
was also found to be related to higher tickets prices. More people
bidding against each other indicated a higher demand for that game.
Higher demand typically leads to higher prices (Azjen & Peterson,
1988).
However, there were several other intriguing findings. Population
size was found to be significant and negatively correlated to ticket
value. This finding was consistent with that of Rishe and Mondello
(2003, 2004). The authors suggested lack of competition as a
justification for teams charging higher prices in smaller markets. The
lack of competition appears to affect ticket value in the secondary
market as well. It is important to note that Green Bay, the smallest
market in the NFL, hosted the NFC Championship game, which may have
influenced the data for this particular playoff year. As mentioned
previously, round of the playoffs was highly correlated with secondary
market sell price.
The results also indicated that the total number of transactions
for each game was among the strongest predictors of high ticket prices
in the secondary ticket market. In the primary market, supply is fixed
as teams can only sell one ticket for each seat in the stadium. However,
once a game is sold out in the primary market, the secondary market
supply does fluctuate based on the number of ticket holders willing to
resell their tickets. Generally, as supply goes up, price will go down
(Azjen & Peterson, 1988). However, these results suggest the
opposite. While the data does not allow for cause-and-effect statements
between the variables, it seems reasonable to assume that the increased
supply does not cause higher prices. On the other hand, it is more
plausible to assume that as ticket holders realize that fans are willing
to pay high prices for tickets in the secondary market, they become more
likely to sell, thus increasing supply. In other words, each fan places
a specific value on their tickets. As soon as secondary market prices
exceed that figure, a ticket holder will be more likely to resell. Of
course, the price threshold is different for each fan.
There were also interesting findings related to the concept of
outcome certainty. Home team winning percentage in the current season
and home team winning percentage in the previous season were both
included in the final model. This finding suggests that fans prefer to
pay more money to watch a better team that is more likely to have
success. Ultimately, it seems that fans are basking in the reflected
glory of their favorite team's success by placing a higher value on
attending their next game (Cialdini et al., 1976).
The selected 10-variable model explained 63.6% of the variability
in playoff ticket value through online auction. It is the belief of
these authors that some of the unexplained variance is the result of the
situational factors associated with each game. Many of these factors
have been accounted for in the 10-variable model; however, there are
many other game-specific factors that are difficult to quantify. For
example, in the case of this playoff year, the New England Patriots were
not only successful in their run to the Super Bowl; they were also
pursuing an undefeated season which may have impacted the demand for
tickets.
Pricing (In)efficiency
As mentioned in the Results section, face value per ticket was less
than half of the actual sale price in the online auction, on average.
This is the clearest indication of pricing inefficiency in the primary
market. Demand for NFL playoff tickets remains strong at higher price
points as evidenced by the large secondary market. A large increase in
primary market prices will certainly have its influence on demand.
However, it appears that tickets can be more effectively priced based on
the large gap between primary and secondary ticket prices. A closer look
at the descriptive statistics indicates that the biggest inefficiency
occurs with regard to round of the playoffs. In the first round, average
sale price was $38.79 higher than average face value. In the second and
third round the difference between sale price and face value increased
to $105.92 and $306.21, respectively. It appears that teams are missing
out on a substantial revenue stream by inadequately raising prices
between each round of the playoffs. It is necessary to continue to
examine the factors influencing secondary market sell price to gain a
detailed understanding of what factors teams should consider when
pricing their tickets.
Among the teams that participated in the playoffs in the 2007-2008
season, the Pittsburgh Steelers, who hosted a first round game, were the
team that appears to price their tickets most accurately. Average face
value for Steelers tickets sold on eBay was $161.32, compared to $118.71
for the other three teams to host first round games. However, the eBay
sell price was $166.32 for the Steelers and $163.84 for the other three
teams. The Steelers appeared to price their tickets right under what the
market was willing to bear and maximized their revenue from ticket sales
while the other three teams missed out on over $40 of revenue per
ticket. All four games were sold out.
Limitations and Suggestions for Future Research
As mentioned previously, this research covered the playoff games
for only one NFL season. The unique game factors associated with each
playoff game in each playoff year will vary considerably. A future study
could track this data over a period of several years to see if these
factors hold constant over time. Additionally, as this study only
included playoff games, a future study could also examine the factors
influencing perceived value during the regular season and across other
sport leagues. In particular, the use of this specific sample may
minimize the significance of winning percentage, as the importance of
winning percentage is likely diminished in a playoff scenario.
This study included transactions only on www.ebay.com. Each
secondary distribution channel, either online or offline, has a variety
of factors that may influence prices. For example, Elfenbein (2006)
suggested that the legal status of ticket resale may impact the online
secondary market. The author reported fewer transactions and higher
secondary prices in states with stricter regulations. Anti-scalping laws
certainly impact ticket brokers as well. Based on the specifics of each
location and distribution channel, prices may vary across a variety of
secondary ticketing websites and local or regional ticket brokers.
Future research could compare prices among these ticket outlets.
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Joris Drayer and Stephen L. Shapiro
Joris Drayer, PhD, is an assistant professor in the Department of
Health and Sport Sciences at the University of Memphis. His research
interests include ticket pricing strategies, the secondary ticket
market, and consumer behavior, particularly related to fantasy sports
participation.
Stephen L. Shapiro, PhD, is an assistant professor of sport
management at Old Dominion University. His research interests include
college athletic fundraising, ticket pricing in the primary and
secondary market, and the relationship between attitudes and
sport-related consumption.
Table 1. Descriptive Statistics
Variable Variable Description Mean Standard
Deviation
AUCPRICE Final price of the 257.75 177.74
auctioned playoff
ticket
TRANS Total number of online 222.37 117.08
ticket transactions
per game
INCOME Home team's per capita 21,993 2,664
income
POP Home tema's city 672,734 444,262
population
TIXFACE Face value of the 124 45
ticket
CURWIN Current winning % 1 0
PREVWIN Winning % from the 0.61 0.16
previous year
SPREAD Wagering line on the -8 -4
game
BIDS Total number of 18 11
auction bids
DAYS Number of days before 8 7
the game that the
ticket went to auction
PFB Number of positive 1,409 3,432
seller feedback
comments
NFB Number of negative 3.58 10.375
seller feedback
comments
LENGTH Total number of days 4 3
of the auction
Variable Minimum Maximum
AUCPRICE 58.00 1,250.00
TRANS 85.00 415.00
INCOME 18,816 30,306
POP 102,313 1,223,400
TIXFACE 60 410
CURWIN 1 1
PREVWIN 0 0.875
SPREAD 3 -14.00
BIDS 1 54
DAYS 0 34
PFB 0 25,544
NFB 0 94
LENGTH 1 10
Note: n = 750
Table 2.
Variable Correlations with Final Ticket Price at Auction
Variable Secondary
Ticket
Value
TRANS .014
INCOME .338 *
POP -.443 *
TIXFACE .341 *
CURWIN .273 *
PREVWIN .224 *
SPREAD .107 *
BIDS .304 *
DAYS .108 *
PFB .025
NFB .099 *
LENGTH -.123 *
GDAY .083 *
ROUND .563 *
CERTAIN .076
FORMAT .112 *
DIV .164 *
Note: * Correlation is significant at the .05 level.
n=750
Table 3.
All Subsets Regression Results (10-Variable Selected Model)
Parameter Standard
Variable Estimate Error F-Value P-value
GDAY 56.5652 6.1184 85.47 <.0001
BIDS 1.6496 .3825 18.60 <.0001
TIXFACE .9411 .0913 106.36 <.0001
DAYSBEF 4.8925 .5866 69.56 <.0001
CURWIN 145.1367 43.1272 11.33 <.0001
PREVWIN 434.7698 44.8266 94.07 <.0001
POP -.0052 .0002 388.89 .008
INCOME .0130 .0022 35.03 <.0001
TRANS 1.1250 .0721 243.41 <.0001
ROUND 62.3581 11.1646 31.20 <.0001
Note: Based on a p < .05 significance cutoff