期刊名称：DESIDOC Journal of Library & Information Technology
电子版ISSN：0976-4658
出版年度：2010
卷号：31
期号：1
语种：English
出版社：DESIDOC, Ministry of Defence, India
摘要：The paper describes the concepts of virtual reference service and instant messaging. It explains how realtime communication works in a library setting, and introduces one free, easy-to-use software, i.e., Meboo for establishing a virtual reference service in a library. http://dx.doi.org/10.14429/djlit.31.1.760
