Interorganizational relationships among nonprofits in the aftermath of welfare reform.
Reisch, Michael ; Sommerfeld, David
One of the most significant consequences of the Personal
Responsibility and Work Opportunity Reconciliation Act (PRWORA) of 1996
(P. L. 104-193) was its impact on the decades-old partnership between
the state and the voluntary sector. It affected relationships among
nonprofit organizations as well as those between nonprofit agencies and
public welfare departments (Bloom, 1997; Burt, Pindus, & Gapizzano,
2000; Cnaan, Wineburg, & Boddie, 1999). Little research has assessed
how the legislation affected the patterns of interorganizational
relationships that have emerged among providers (Allen & Kirby,
2000; Besharov, Germanis, & Rossi, 1997; Hassett & Austin, 1997;
Perlmutter, 1997).
Most recent research on the organizational effects of PRWORA has
focused on public agencies (Carnochan & Austin, 1999), with only a
few studies examining its effects on private nonprofit organizations
(Alexander, 2000; Withorn, 1999). Research on community well-being,
however, has long established the importance of organizational
infrastructure at the neighborhood level (Etzioni, 1996;
Figueira-McDonough, 1995; Warren, 1970). Other research has revealed how
changes in nonprofits' external environment produce new patterns of
intraorganizational behavior and interorganizational relationships,
including alternative resource development strategies and the creation
or expansion of collaboratives and networks (Alexander; Bischoff, 2001;
Bischoff & Reisch, 2000; Bielefeld & Scotch, 1998; Reitan,
1998).
Frameworks for analyzing the degree of competition or cooperation
among nonprofits often assume that alterations in the political-economic
environment are reflected in the nature of their interorganizational
ties (Bailey & Koney, 1996; Bardach, 1998; Withorn, 1999). Research
on such relationships is critical at this juncture because of the
unforeseen consequences of welfare devolution (Baker &
Doorne-Huiskes, 1999; Bielefeld, 1996; Brown, 1997; Young, 1999). These
consequences include an increase in the demand for nonprofits'
services, particularly emergency services, even as welfare caseloads
have declined since the mid-1990s (Brunner, 1996; DiPadova, 2000;
Eisinger, 1999; Withorn). Building on this research-which appears to
reflect a shift in responsibility for social support from the public to
the nonprofit sector, we analyzed the effect of PRWORA on
interorganizational relationships among 90 nonprofit human services
organizations in two counties in southeast Michigan. We hypothesized
that a policy change of this magnitude was likely to alter the pattern
of interorganizational relationships among nonprofit human services
agencies, particularly those that serve low-income populations
(Abramovitz, 2002; Bischoff, 2001).
Welfare and Welfare Reform in Michigan
The state of Michigan passed several significant welfare reforms
before the 1996 federal changes. To some extent Michigan's reforms
served as one of the models for PRWORA. Beginning in 1992, four years
before the passage of PRWORA, the state shifted the emphasis of its
welfare policies from entitlement to personal responsibility. As a
result nonprofits in Michigan have had more time than their counterparts
in most other states to acclimate to the changes produced by welfare
reform. The findings from this study may, therefore, underestimate the
effect of PRWORA on nonprofits in other states, because the data
collected used 1996 as the baseline year.
The agencies in this study were drawn from two adjacent, yet very
different, counties in southeastern Michigan. Wayne County (population
about 2.1 million, dominated by the city of Detroit) is much more
populous and demographically diverse than Washtenaw County (population
about 323,000), which comprises smaller cities such as Ann Arbor and
Ypsilanti and some rural areas (U.S. Census Bureau, 2000). The
proportion of Wayne County's African American population is more
than three times that of Washtenaw County (42 percent compared with 12
percent); Washtenaw County has considerably higher median household
income ($51,286 compared with $35,357) and substantially lower rates of
poverty (8.7 percent compared with 18 percent) and child poverty (12
percent compared with 28.5 percent) (Drum, 2000).
These differences are also reflected in the size and composition of
the counties' TANF caseloads. In April 2000 Wayne County had 31,593
welfare cases-43 individuals for every 1,000 county residents. By
contrast, Washtenaw County had only 1,088 welfare cases-10 individuals
for every 1,000 county residents (Administration for Children and
Families, 2000a). Eighty-one percent of Wayne County welfare cases were
African American, up from 78 percent in 1994; 14 percent of cases were
white, down from 19 percent in 1994 (Administration for Children and
Families, 2000b; Allen & Kirby, 2000). In Washtenaw County during
the first quarter of 2000, 60 percent of welfare cases were African
Americans and 32 percent were white (Michigan Family Independence
Agency, 2000). Between January 1994 and December 1999, Wayne County
experienced a 66 percent reduction in its welfare caseload; Washtenaw
County experienced a 69 percent decrease. This compares with a 53
percent decline nationally (Administration for Children and Families ,
2000a).
Method
Sample
We used three principle sources to develop the sample of nonprofit
social service organizations: (1) the 1997 edition of the Nonprofit
Enterprise at Work (NEW) Washtenaw Nonprofit Resource Directory, (2) the
database of the Office of Field Instruction at the University of
Michigan School of Social Work; and (3) the directory of participating
agencies of the United Way of Metro Detroit. We selected 215
organizations (84 in Washtenaw County and 131 in Wayne County) that
satisfied the following criteria:
* They provided health or human services to TANF recipients and
other low-income clients who might require such public assistance in the
future.
* They had been in operation before 1996.
* They were independent 501c(3) organizations.
Further scrutiny reduced the sample to 201, because some agencies
in the initial sample had become for-profit organizations or had
recently closed.
Letters were mailed to the executive director (or principle contact
person) of each agency soliciting their participation. Follow-up telephone calls were made to nonrespondents after several weeks.
Representatives from 82 organizations--including agency executives,
program coordinators, and administrative staff-returned the survey
questionnaire (35 from Washtenaw County and 47 from Wayne County) for an
initial response rate of 41 percent. Three focus groups were then
conducted-two in Wayne County and one in Washtenaw County--involving 32
representatives from 30 agencies drawn from the revised sample of 201
organizations. Eight organizations that participated in the focus groups
had not returned a survey. A total of 90 organizations--45 percent of
the revised sample--participated in the study in some way.
Survey Instrument Design and Variable Construction
The survey questions targeted organizational dynamics that were
grouped into five basic categories: staffing, clients, programming,
budgets, and interorganizational relationships. We sought to determine
whether organizational changes along these dimensions had occurred
between 1996 and 2000 and to assess the relationship between these
changes and the implementation of welfare reform. This article focuses
on the responses to questions pertaining to interorganizational
relationships.
To focus on the specific effects of welfare reform, we used a
two-step question process. First, respondents were asked to indicate the
extent to which changes had occurred since 1996 along an organizational
dimension, such as interorganizational competition for resources.
Respondents were then asked to indicate whether they believed this
change was related to recent changes in welfare policy. For both
questions, the respondents were asked to elaborate on their responses in
an open-ended format. The resulting qualitative data were analyzed to
guide the interpretation of the quantitative responses such that an
indication of change could be more readily translated into a specific
type of change or the direction (increasing or decreasing) of change.
For the questions measuring aspects of change between 1996 and
2000, respondents were asked to indicate the extent of change their
organizations had experienced on a four-point ordinal scale, with
response options of "little or not at all," "to some
extent," "to a consider able extent," and "to a
great extent." This allowed for an examination of the breadth and
the depth of change experienced by the agencies.
In light of much recent organizational research (Scott, 1998), the
survey instrument also collected data on several independent variables
we hypothesized would affect organizations' responses to welfare
reform. As indicated earlier, economic and social conditions differed
substantially between Wayne and Washtenaw Counties. This suggests that
organizations in these two counties may experience considerable
differences in the demand for their services and in their access to
community resources.
In addition, as Hasenfeld (1992) asserted, both the primary type of
service provided and the nature of an organization's clients are
important in defining its organizational character. PRWORA allocated
additional resources for child care and other job-related supports, but
gave less emphasis to emergency food and shelter services. We
hypothesized, therefore, that because agencies offering different types
of services were addressed differentially by welfare reform legislation,
they would also experience the legislation's consequences
differently.
We also examined organizational responses to welfare reform based
on two characteristics of their client populations--the proportion of
racial minority clients and the proportion of clients receiving public
assistance. These characteristics were selected for analysis because
public assistance programs in the United States historically have
exhibited explicit and implicit discrimination against racial minority
populations (Abramovitz, 1998; Massey & Denton, 1993; Quadagno,
1994), and as a result, one would anticipate finding the strongest
effects of PRWORA in organizations serving low-income populations.
Finally, a measure of organizational size was included because of the
tremendous influence of this variable on organizations' capacity to
function effectively in their environments.
Therefore, the independent variables of interest included agency
location (Wayne or Washtenaw County), primary service activity
(community/multiservices, mental health/substance abuse,
education/advocacy, or emergency services), the proportion of public
assistance clients served by the agency, and organizational size as
determined by its annual budget. To facilitate comparisons, the
quantitative independent variables of budget size and distribution of
client populations were treated as ordinal variables with rankings of
low, medium, or high.
Data Analysis and Limitations
Throughout this article, p = [less than or equal to] .05 is the
level used to determine statistical significance. Chi square and
Fisher's Exact Test (where needed to adjust for low cell
frequencies) were used to examine the categorical data relationships.
The measure of association between ordinal level data was determined by
computing Kendall's Tau; statistical analysis was only conducted on
organizations that responded to the survey questionnaire (N = 82). The
sample size was reduced to 77 with the removal of five Washtenaw County
preschool organizations, because no comparable organizations had
responded from Wayne County. Certain questions were applicable to only a
subset of the responding organizations, so the total n for those
particular questions is less than 77 (as noted in the tables and text).
In addition, because some respondents did not answer every question,
some questions were missing responses from the full sample. For
clarification, the number of respondents for each question is listed in
the t ext and the tables.
The ability of participating organizations to identify the cause of
the changes they reported constitutes a limitation of the data analysis.
Throughout the period of PRWORA's implementation, a number of major
political and economic changes have made the external environment of
nonprofits increasingly complex. These confounding environmental forces
were partially controlled for through the survey's two-step
question process. Given the substantial variation in the responses to
questions regarding general change compared with changes related to
welfare reform, we believe that respondents were able make such a
distinction. In addition, the qualitative responses to these questions
frequently provided the rationale for whether or not a change was
attributable to the effects of welfare reform.
Characteristics of Participating Organizations
The responding organizations provided a wide range of social
services, had significant differences in the demographics of their
client populations, and varied considerably in size and resources (Table
1). There were statistically significant differences between Washtenaw
and Wayne County organizations based on their size and proportion of
racial minority clients. There were no such differences, however, based
on the proportion of TANF clients they served or the nature of the
services they provided.
Results
Purposes of Interorganizational Collaboration
To assess the extent to which welfare reform had affected the
nature of interorganizational relationships among the nonprofits
sampled, the questionnaire was designed to establish a baseline of
interorganizational collaboration. Given the recent emphasis on
collaboration in the social services field, it was not surprising that a
large majority (84 percent; n = 75) of the respondents indicated that
they voluntarily collaborated with other organizations for various
purposes (Table 2). In addition, nearly half of the agencies (43
percent) were required by foundations or government agencies to engage
in collaborative activities. Although there were virtually no
differences among agencies based on location, agency type, or the
proportion of their clients receiving public assistance, organizations
with higher proportions of TANF clients were substantially more likely
to be engaged in programs whose funders required them to collaborate
with other providers (p = .002). Larger agencies were also substantially
more lik ely to be engaged in collaborative efforts that were required
by funders (64 percent versus 28 percent of midsized agencies and 6
percent of small agencies; p = <.000).
The three most common reasons for collaboration were joint
advocacy, training and technical assistance, and information and
resource sharing. Nearly two-thirds of all respondents indicated that
they worked with other organizations in advocacy or coalition
activities. Size was the only variable that was statistically
significant; nearly three-fourths of large agencies reported joint
advocacy efforts, compared with 61 percent of midsized agencies and only
47 percent of small agencies (p = .05).
Nearly half of the respondents (48 percent) indicated that they
collaborated with other organizations for training and technical
assistance. Only multiservices agencies reflected a lesser tendency to
do so (39 percent). Again, large agencies were nearly twice as likely as
small agencies (56 percent compared with 29 percent) to collaborate for
this purpose (p = .07).
More than 90 percent of the respondents indicated that they
cooperated with other organizations for information sharing. Midsized
and large agencies, however, were substantially more likely to do so
than small agencies (94 percent and 100 percent compared with 65
percent; p = .000). This difference probably reflected the greater
access that midsized and large agencies have to important information
about policy changes and funding developments.
Slightly more than one-third of the respondents collaborated with
other organizations for raising or sharing resources. There were no
statistically significant differences based on agency type, budget size,
or proportion of public assistance clients.
Interorganizational Relationships
Welfare Policies and Changes in Purpose. Approximately one-third of
the respondents who answered questions about recent changes (n = 73)
reported that the purposes of their interorganizational relationships
had substantially changed during the past four years (Table 3). In terms
of agency type, only mental health agencies differed to any degree from
the other organizations surveyed. Nearly one-half (45 percent) of the
mental health agencies in the sample indicated that the purposes of
interorganizational relationships had changed substantially, compared
with 27 percent to 31 percent of other types of organizations. In focus
groups respondents attributed this change to the impact of managed care.
Of the organizations that reported changes in the purposes of their
interorganizational relationships (n = 24), 80 percent indicated that
the 1996 welfare policy shifts had affected the changes. Among these
respondents, collaboration was regarded as a way to pool limited
resources or enhance services. As one focus group participant said,
these agencies sought more "'strategic collaboration' ...
to address competition [for clients and resources] and external
opportunities and threats." Organizational type and budget size
were not significant factors.
There were stronger associations, however, between the proportion
of public assistance clients agencies served and the likelihood that
changes in welfare policies had affected their interorganizational
relationships. One-half of the agencies with fewer than 30 percent of
clients on public assistance reported a connection between welfare
policy shifts and the purposes of their interorganizational
relationships. By contrast, more than 80 percent of the other agencies
reported this connection. Although this disparity was suggestive, the
sample size precluded testing for statistical significance.
Competition for Clients. As other research has indicated
(Abramovitz, 2002; Bischoff & Reisch, 2000; Withorn, 1999), an
important dimension of interorganizational relationships is the degree
to which agencies collaborate or compete with each other for critical,
scarce commodities, such as clients or financial support. We attempted
to ascertain the extent of collaboration or competition for scarce
resources and to determine the effect welfare reform had on this aspect
of interorganizational relationships.
The findings reflected a varied picture of the effects of the 1996
welfare policy changes. Nearly one-half (44 percent) of the 75
respondents indicated that, at present, they competed to some extent
with other organizations for clients. Many participants in the focus
groups, however, said that there was little or no competition for
clients because, as one participant said, the "needs are too many
for all of us to handle." Another commented, "Competition is
stupid. There are plenty to serve. Duplication is a growing problem
[however] and we can't afford that."
Mental health agencies (75 percent) were far more likely than other
types of organizations to compete with other agencies for clients. This
compared with only 39 percent of multiservices agencies, 33 percent of
advocacy organizations, and 24 percent of emergency assistance agencies
(p = .009). Focus group participants attributed this difference to the
consequence of managed care. There were few differences in this regard
based on the proportion of public assistance clients or agency size.
Competition for Resources. By contrast, most (77 percent) of the 75
respondents reported ongoing competition with other organizations for
resources. Nearly one-half (44 percent) reported experiencing
considerable or a great deal of competition. One respondent noted that
"there is always competition for financial resources, especially
with the current trend of cutbacks in government funding."
There were substantial differences in the level of competition for
resources among agencies by type of service provided. Nearly all mental
health providers (95 percent) reported at least some competition with
other agencies; more than one-half (55 percent) reported a considerable
degree of competition. More than three-fourths of the multiservice
agencies (77 percent) reported that they experienced competition for
resources; nearly one-half (46 percent) reported considerable or a great
deal of competition. The proportions for emergency assistance agencies
were slightly lower (71 percent and 41 percent, respectively). Advocacy
organizations were least likely to experience competition for resources,
although 58 percent reported some or more competition, and one-fourth
reported considerable or a great deal of competition.
The size of agency budgets was a particularly significant factor (p
= .006) in competition for resources. Fewer than one-half of the small
agencies (47 percent) reported competition for resources, compared with
two-thirds of midsized and 95 percent of large agencies. About one-half
of midsized and large agencies indicated experiencing this competition
to a considerable or great extent.
Changes in the Extent of Competition. Nearly two-thirds (61
percent) of 64 respondents reported that competition had increased
during the past four years; fewer than 5 percent reported it had
decreased. Although one executive in a focus group applauded the growing
emphasis on quality in the distribution of resources; another lamented that the "funds to meet the crisis do not exist." Differences
based on agency type and client population were not statistically
significant, but there were significant differences found based on
agency size. Only 36 percent of small agencies reported increased
competition, compared with 53 percent of midsized agencies and 70
percent of large agencies (p = .036).
Welfare Policies and Interorganizational Competition. Of the
organizations indicating that competition had increased (n = 36), 75
percent reported that welfare policies had contributed to this increased
competition. One-fourth of the respondents indicated that welfare
policies had contributed considerably or to a great extent. One focus
group participant referred to the emergence of a "natural
selection" process among agencies because of public funding cuts
during the past five years resulting from PRWORA and fiscal cutbacks.
Cuts related to PRWORA were the consequence of a greater emphasis on
program outcomes and the manner in which the state administered its TANF
block grant. Other fiscal cutbacks reflected the effects of managed care
and the state's spending priorities. In this vein, another focus
group participant said that "shifting priorities at all levels has
forced everyone to reexamine what and how they do business." A
third participant said that PRWORA had no noticeable effects on her
agency, but th at
there has been a noticeable effect on outside agencies with which
we work, such as the Family Independence Agency and the Child Care
Network. They have had more requests than they can field, more workload than sustainable. [This] causes them to seem at times more unstable and
less likely to be able to take the time with parents, and more likely to
feel somewhat defeated. This shows in their relationships with us and
with the parents we serve.
There was some variation among agencies in this regard based on the
nature of the services they provided, the size of their budgets, and the
proportion of public assistance clients, but no clear patterns or
statistically significant differences were found.
Relationships with Government Agencies
Accountability. Nearly two-thirds of 71 respondents indicated that
accountability requirements had increased during the past four years as
a consequence of the implementation of PRWORA and policy shifts such as
managed care (Table 4). multiservices and mental health agencies were
also far more likely to have experienced this change than were advocacy
and emergency assistance organizations. About four-fifths of the former
experienced such changes compared with slightly more than one-third of
the latter.
Agency budget size was a significant variable in this regard.
Slightly more than one-fourth of the small agencies (27 percent)
indicated that reporting requirements had increased, compared with 69
percent of mid-sized and 77 percent of large agencies (p = .002). This
was probably related to the relatively high proportion of mental health
and multiservices organizations in the midsized and large agency
categories.
Information and Technical Assistance. Slightly more than 40 percent
of respondents indicated a greater need for information or technical
assistance. Agencies with higher proportions of public assistance
clients were more likely to report such needs. Fewer than one-fourth (23
percent) of agencies with a lower percentage of public assistance
clients reported such needs, compared with 38 percent of mid-sized
agencies and 58 percent of large agencies (p = .035). Virtually no
differences were found based on the type of services provided.
Legislative and Regulatory Changes. A smaller proportion of
respondents (28 percent) reported a need for assistance in interpreting
legislative or regulatory changes. This was considerably different from
the findings of research conducted in Philadelphia shortly after welfare
reform had been implemented (Bischoff & Reisch, 2000). Agencies with
smaller numbers of public assistance clients, were nearly as likely as
agencies with very large numbers of public assistance clients to need
this assistance (39 percent compared with 42 percent); only 14 percent
of midsized agencies required such assistance (p = .045). There were few
differences based on budget size, and no statistically significant
differences based on agency type.
Increased Government Controls. A majority of respondents reported
increases in accountability requirements, but only slightly more than
one-fourth reported increased government controls. There was some
variation based on agency type, but it was not statistically
significant. Consistent with earlier findings on the effect of serving
larger numbers of public assistance clients, agencies with this
characteristic were somewhat more likely to report an increase in
government controls (35 percent compared with 15 percent).
Adversarial Relationships. Although welfare policies often have
generated increased organizational strain, fewer than one-fourth (23
percent) of the respondents reported that their relationships with
government staff in departments such as the Family Independence Agency
(FIA) had become more adversarial since the implementation of PRWORA.
(In this context, the term adversarial relationships refers to conflict
between FIA workers and agency staff or open disagreements over policy
at the organizational level.) This finding may reflect the fact that, as
focus group participants said, relationships between many non-profits
and FIA had been adversarial before 1996, particularly in Wayne County,
and that PRWORA produced no noticeable changes in this regard since
1996. It was not surprising that advocacy organizations were the most
likely to report that their relationships had become more adversarial
(36 percent); but the proportion of multiservices organizations that did
(29 percent) was somewhat surprising, partic ularly in comparison with
mental health (15 percent) and emergency assistance agencies (13
percent).
Budget size was a significant factor, with smaller agencies much
more likely to experience adversarial relationships (40 percent) than
mid-sized (31 percent) or large (13 percent) organizations (p = .026).
Agencies with large proportions of public assistance clients were also
more than twice as likely as the rest of the sample to report increased
adversarial relationships (35 percent compared with 17 percent).
Although suggestive, the limited sample size made it difficult to
determine if these latter findings were statistically significant.
Client Advocacy. More than half of the respondents (55 percent)
reported that they had engaged in increased client advocacy during the
preceding four years. Noticeable differences appeared based on agency
type, size, and client population, but these differences were not
statistically significant.
Discussion
This study confirmed other findings--that nonprofit organizations
have been struggling to meet the increased expectations generated by the
passage of PRWORA in 1996 (Abramovitz, 2002; Alexander, 2000; Bischoff
& Reisch, 2000; DiPadova, 2000; Withorn, 1999). Agencies are
responding to the effects of welfare reform in a variety of ways,
including their patterns of interorganizational relationships. This is
reflected, for example, in the large increases in client referrals
respondents reported in the surveys and focus groups, particularly among
agencies that provided emergency services to TANF recipients.
Organizations in urban settings and with larger proportions of
public assistance clients were more likely to report changes in
interorganizational relationships because of welfare reform than their
suburban and rural counterparts. Yet, the vast majority of respondents
continued to engage in voluntary collaboration with other agencies.
Agencies with larger numbers of public assistance clients were more
likely to experience competition over resources and substantially more
likely to report that such competition had increased during the past
four years. The vast majority of these agencies attributed this, at
least to some extent, to the effects of welfare reform.
The study also confirmed that welfare reform had altered the
relationship between some nonprofits and government agencies, although
not to the same extent as reported in earlier research. This difference
may be explained by Michigan's adoption of welfare reform measures
several years before the passage of PRWORA. This also may explain why
fewer respondents in this study reported a need for more information or
technical assistance or for assistance in interpreting policy changes.
Agencies with higher proportions of public assistance clients, however,
were still more likely to report such needs.
Although most respondents reported increased accountability
requirements, only about one-fourth reported an increase in government
control or experienced increased adversarial relationships with public
welfare staff. Yet, a majority reported the need to engage in more
client advocacy. Smaller agencies, particularly those with higher
proportions of public assistance clients, were more likely to report
adversarial relationships with government agencies and to engage in
advocacy regarding clients' access to essential services.
Conclusion
These findings have serious implications for the future of
nonprofit services provision in the United States. Small agencies and
those that respond to clients' emergency needs appear to be
particularly vulnerable. Historically, because of their grassroots
character, these agencies have been the "canaries in the mine"
in U.S. society and have played critical roles as gadflies and program
innovators. Unlike larger and more mainstream agencies, however, they
have less access to critical information, less flexibility in developing
alternative staffing patterns, and fewer options to generate new
resources. Yet, as focus group comments from representatives of more
stable, better funded organizations indicate, their presence in the
overall social services nexus is critical to the survival of low-income
individuals and families and to the ultimate success of welfare reform.
This gap among nonprofits needs to be addressed in refinements of
welfare policy design and implementation. In fact, the additional work
requirements incorporated in the recent reauthorization of TANF will
place greater demands on nonprofit community-based agencies that provide
job training and placement, life skills development, and other
supportive services to TANF recipients. Efforts at the state and local
level that strengthen the linkages among nonprofit
providers--particularly those that involve small grassroots
organizations--will be critical to the survival of clients, their
families, and the agencies that respond most effectively to their
emergency needs. As this study demonstrated, the growth of collaborative
programs and coalition activities among all types of nonprofit
organizations offers a slim ray of hope. Further exploration of how such
collaborative models can be constructed and sustained to ensure optimal
services delivery systems for vulnerable populations would be an
important step.
Table 1
Characteristics of Participating Organizations, in Percentages
Total Wayne Washtenaw
Sample County County
Revised Sample N=77 n=47 n=30
Agency type
Community/multiservices 35 34 37
Advocacy/Information/ 18 15 20
Education
Mental health/Substance 26 32 17
abuse
Emergency assistance 22 19 27
Proportion of racial n = 75 n = 47 n = 28
minority clients
Less than 30% 24 9 50
Between 30% and 70% 31 23 43
Greater than 70% 45 68 7
Proportion of public n = 73 n = 46 n = 27
assistance clients
Less than 30% 19 15 26
Between 30% and 70% 44 44 44
Greater than 70% 37 41 30
Annual budget n = 75 n = 46 n = 29
$250,000 or less 24 13 41
Between $250,000 23 26 21
and $1,000,000
Greater then $1,000,000 53 61 38
Staff size * n = 77 n = 47 n = 30
Fewer that 10 employees 33 26 43
Between 10 and 50 31 25 40
employees
More than 50 employees 35 49 17
* Significant difference between Wayne and Washtenaw County (p [less
than or equal to] .05)
Table 2
Purposes of Interorganizational Collaboration (N = 75)
County
Total Wayne Wash.
Purpose % % % p
Collaborate for service provision 84 85 83
(voluntary)
Collaborate for service provision (required) 43 50 31
Joint advocacy/coalition work 64 76 45 ^^ .006
Training/technical assistance 48 63 24 ^^ .001
Information sharing 91 94 86
Fundraising/resource sharing 35 41 24
Organization Type
CMS AI MH/SA ES
Purpose % % % % p
Collaborate for service provision 85 75 90 82 --
(voluntary)
Collaborate for service provision (required) 50 17 50 41 --
Joint advocacy/coalition work 54 58 70 77 --
Training/technical assistance 39 58 50 53 --
Information sharing 96 83 90 88
Fundraising/resource sharing 31 50 35 29
% Public Assistance Clients
Low Med. High
<30 30-70 >70
Purpose % % % p
Collaborate for service provision 86 84 89
(voluntary)
Collaborate for service provision (required) 7 48 56 ** .002
Joint advocacy/coalition work 50 61 78 * .05
Training/technical assistance 57 36 59
Information sharing 86 90 96
Fundraising/resource sharing 43 32 33
Annual Budget
Low Med. High
Purpose % % % p
Collaborate for service provision 77 83 90 --
(voluntary)
Collaborate for service provision (required) 6 28 64 ** .000
Joint advocacy/coalition work 47 61 74 * .05
Training/technical assistance 29 44 56 .07
Information sharing 65 94 100 * .000
Fundraising/resource sharing 24 44 33 --
NOTE: CMS = community/multiservices; AI =
advocacy/information/education; MH/SA = mental health/substance abuse;
ES = emergency services.
* Significant linear association [less than or equal to] .05)
** significant linear association (p [less than or equal to] .01)
^^ significant chi-square difference (p [less than or equal to] .01).
Table 3
Interorganizational Relationships
County
Total Wayne Wash.
Relationship Change % % % p
Organizations reporting substantial
changes in the purpose of inter-
organizational relationships
during the past four years (n = 73) 34 35 33 --
Organizations reporting that changes
in welfare policy substantially
changed interorganizational
relationships (a) (n = 24) 80 88 63 --
Organizations reporting competition
with other organizations for
clients (n = 75) 44 50 35 --
Organizations reporting competition
with other organizations for
resources (n = 75) 77 80 72 --
Organizations reporting increased
competition during the past
4 years (n = 75) 61 68 50 --
Organizations attributing the
increase in competition to
changes in welfare policies
(b) (n = 36) 75 73 80 --
Organization Type
CMS AI MH/SA ES
Relationship Change % % % % p
Organizations reporting substantial
changes in the purpose of inter-
organizational relationships
during the past four years (n = 73) 31 27 45 31 --
Organizations reporting that changes
in welfare policy substantially
changed interorganizational
relationships (a) (n = 24) 71 100 78 80 --
Organizations reporting competition
with other organizations for
clients (n = 75) 39 33 75 24 ^^ .009
Organizations reporting competition
with other organizations for
resources (n = 75) 77 58 95 71 --
Organizations reporting increased
competition during the past
4 years (n = 75) 57 44 70 67 --
Organizations attributing the
increase in competition to
changes in welfare policies
(b) (n = 36) 67 75 77 86 --
% Public Assistance Clients
Low Med. High
<30 30-70 >70
Relationship Change % % % p
Organizations reporting substantial
changes in the purpose of inter-
organizational relationships
during the past four years (n = 73) 29 38 37 --
Organizations reporting that changes
in welfare policy substantially
changed interorganizational
relationships (a) (n = 24) 50 80 90 --
Organizations reporting competition
with other organizations for
clients (n = 75) 50 45 44 --
Organizations reporting competition
with other organizations for
resources (n = 75) 71 81 78 --
Organizations reporting increased
competition during the past
4 years (n = 75) 46 68 63 --
Organizations attributing the
increase in competition to
changes in welfare policies
(b) (n = 36) 83 67 86 --
Annual Budget
Low Med. High
Relationship Change % % % p
Organizations reporting substantial
changes in the purpose of inter-
organizational relationships
during the past four years (n = 73) 24 31 41 --
Organizations reporting that changes
in welfare policy substantially
changed interorganizational
relationships (a) (n = 24) 100 80 75 --
Organizations reporting competition
with other organizations for
clients (n = 75) 35 39 51 --
Organizations reporting competition
with other organizations for
resources (n = 75) 47 67 95 * .006
Organizations reporting increased
competition during the past
4 years (n = 75) 36 53 70 * .036
Organizations attributing the
increase in competition to
changes in welfare policies
(b) (n = 36) 100 50 83 --
NOTE: CMS = community/multiservices; AI =
advocacy/information/education; MH/SA = mental health/substance abuse;
ES = emergency services.
(a)Includes only organizations indicating, in the preceding question,
changes in the purpose of their interorganizational relationships.
(b)Includes only organizations indicating, in the preceding question, an
increase in competition.
* Significant linear association (p [less than or equal to] .05).
** significant linear association (p [less than or equal to] .01).
^^ significant chi-square difference (p [less than or equal to] .01).
Table 4
Relationships with Government Agencies (N = 71)
County
Total Wayne Wash.
Change % % % p
Increased accountability/reporting
requirements 63 72 48 ^ .047
Greater need for information
or technical assistance 41 46 32 --
Needed assistance in interpreting
legislative or regulatory changes 28 33 20 --
Increased government controls 28 30 24 --
More adversarial relationships
w/government agency staff 23 17 32 --
Increased advocacy for clients 55 57 52 --
Organization Type
CMS AI MH/SA ES
Change % % % % p
Increased accountability/reporting
requirements 79 36 80 38 ^^ .005
Greater need for information
or technical assistance 46 18 45 44 --
Needed assistance in interpreting
legislative or regulatory changes 25 27 40 19 --
Increased government controls 42 27 30 6 --
More adversarial relationships
w/government agency staff 29 36 15 13 --
Increased advocacy for clients 71 55 35 56 --
% Public Assistance Clients
Low Med. High
<30 30-70 >70
Change % % % p
Increased accountability/reporting
requirements 77 59 69 --
Greater need for information
or technical assistance 23 38 58 * .035
Needed assistance in interpreting
legislative or regulatory changes 39 14 42 ^ .045
Increased government controls 15 31 35 --
More adversarial relationships
w/government agency staff 15 17 35 --
Increased advocacy for clients 46 52 69 --
Annual Budget
Low Med. High
Change % % % p
Increased accountability/reporting
requirements 27 69 77 ** .002
Greater need for information
or technical assistance 27 38 49 --
Needed assistance in interpreting
legislative or regulatory changes 27 25 31 --
Increased government controls 27 19 33 --
More adversarial relationships
w/government agency staff 40 31 13 * .026
Increased advocacy for clients 47 69 54 --
NOTE: CMS = community/multiservices; AI advocacy/information/education;
MH/SA = mental health/substance abuse; ES = emergency services.
* Significant linear association (p [less than or equal to] .05)
** significant linear association (p [less than or equal to] .01)
^ significant chi-square difference (p [less than or equal to] .05)
^^ significant chi-square difference (p [less than or equal to] .01)
Original manuscript received May 15, 2001
Final revision received May 7, 2002
Accepted September 20, 2002
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