Factors that encourage or inhibit computer use for secondary mathematics teaching (1).
Forgasz, Helen
Included in contemporary mathematics curricula is the expectation
that mathematics teachers will use technology--computers and
calculators--in their classrooms. It is widely believed in Australian educational circles and in society at large that students' learning
will be enhanced by engaging with these technologies. For children to
use computers for mathematics learning, their teachers must want to use
the technology and be enabled to do so. In this article, factors
identified as encouraging or inhibiting computer use in Victorian (Australia) secondary mathematics classrooms are reported. Data were
gathered from a large sample of teachers, surveyed twice over a 3-year
period. The sets of encouraging and inhibiting factors were
similar--that is, the presence or absence of particular factors appears
to make a difference. It was disturbing to note that the identified
factors differed little from those reported over a decade ago; they were
also consistent with those identified by teachers elsewhere in the world
and across various disciplines. The findings send strong messages to
those empowered to make a difference. Whether overcoming the inhibitors
will result in greater use of computers for mathematics learning and
whether computer use will make a difference to students' learning
are issues still requiring evidential support.
INTRODUCTION
Computers are now commonplace in classrooms across Australia and
there is steady pressure on teachers to incorporate them into their
teaching. In contemporary Australian mathematics curricula in most
states, there is also the expectation that teachers will use
technology--computers and calculators--in their teaching of mathematics
at all levels. For example, in the overview of the Victorian curriculum,
the Curriculum and Standards Framework II [CSF] (Victorian Curriculum
and Assessment Authority [VCAA], 2001a), the following is
found:</p> <pre> The CSF encourages full use of the
flexibility and value for teaching and learning programs provided by
the increased application of information and communications technology (ICT) ... The CSF acknowledges that through the effective use and
integration of ICT students are quickly developing new capabilities
and that teachers have greater choice in creative teaching, assessment
techniques and connections to students learning at home. </pre>
<p>An Information and Communications Technology (ICT) chart
(Victorian Curriculum and Assessment Authority, 2001b) accompanies the
Mathematics CSF. The ICT chart reveals that students at levels 5 & 6
(grades 7-10) are expected to use and develop the following ICT
applications and skills: file management, graphics, multimedia,
electronic communication, data-logging, database, spreadsheet, desktop
publishing, simulation/modeling, graphics calculators, and Computer
Algebra Systems [CAS].
Similar statements about technology use and expected benefits to
students' learning are found elsewhere in the world. For example,
in the U.S., one of the six principles underpinning the Principles and
Standards for School Mathematics (National Council of Teachers of
Mathematics [NCTM], 2000) is the technology principle:</p>
<pre> Technology. Technology is essential in teaching and
learning mathematics; it influences the mathematics that is taught and
enhances students' learning. (p. 11) </pre> <p>In the
reality of school settings, it seems important to know which factors
promote and which factors serve to hinder mathematics teachers from
bringing these technologies into their classrooms. Exploring this issue,
with a focus on computers for the learning of mathematics at the
secondary level, was among the main aims of a 3-year study on which the
findings reported in this article are based. To address this research
aim, a survey questionnaire comprised of closed and open-ended items was
used as the main data gathering instrument. The questionnaire was
administered to grade 7-10 mathematics teachers from a representative
sample of co-educational secondary schools in urban and rural Victoria
across the three Australian educational sectors--government, Catholic,
and Independent (i.e., non-Catholic, non-government). The survey was
administered in 2001 and again in 2003. In both years, teachers from the
same schools were invited to participate and, to avoid school bias (the
schools differed in enrollment numbers), only one teacher at each grade
level in each school provided data. The items designed to gather the
necessary data included in the survey instrument were developed from
earlier research findings in the field, a summary of which is presented
in the next section.
PREVIOUS RESEARCH
Factors Encouraging and Hindering Computer Use in Schools
Bringing computers into classrooms can have profound effects on
teachers. Goodson and Mangan (1995) claimed that computers challenge
teachers' technical abilities, place new demands on their time and
energy, and require them to adopt significant changes in their teaching
strategies. In the U.S., Smerdon et al. (2000) found in their study that
only half of the public school teachers who had computers available in
their schools used them for classroom teaching and learning. The
teachers' perceptions of the barriers to computer and Internet use
for instruction were also examined. Most frequently, the teachers
reported lack of release time to learn how to use computers or the
Internet (82%), lack of time in the daily schedule for students to use
computers in class (80%), and insufficient numbers of computers (78%) as
the major barriers. In an earlier large-scale U.S. study, Hadley and
Sheingold (1993) had reported a similar, related set of barriers to
computer use that teachers identified. These included: lack of
appropriate software or information about it; teachers'
self-doubts, lack of interest or knowledge about computers; inadequate
numbers of computers; and lack of maintenance, support, advice, and
upkeep. In a fairly recent large Australian study, Finger, Russell and
Russell (1999) found that most of the participating teachers had very
high levels of basic computer skills, with a much lower proportion
reporting advanced skills. Although 90% of the teachers agreed that
information technology was worthwhile for teaching and learning, several
barriers to its effective implementation were identified including
hardware and software costs, and insufficient maintenance and technical
support.
Factors Encouraging and Inhibiting Computer Use in Mathematics
Classrooms
Studies on computer use among mathematics teachers have also been
conducted, and barriers to computer use for the teaching of mathematics
identified. The findings are consistent with those for computer use in
general (as discussed above). In the U.S., secondary mathematics
teachers indicated that they did not use computers because they lacked
experience and access to educational software, lacked knowledge about
appropriate ways to use computers to enhance mathematics learning, and
lacked professional training in using computers in mathematics
instruction (Manoucherhri, 1999). In the UK, Andrews (1999) noted that
mathematics departments had poorly developed policies on computer use,
few schools had coherent strategies for staff development, the teaching
commitments of information technology (IT) coordinators prevented them
from assisting colleagues, and schools had less than the 10 hours of
weekly technical support that is considered a minimum to maintain a
school computer system.
According to Norton's (1999) Australian research, some
computer (technology) coordinators claimed that mathematics teachers
under use available computer resources. They use difficulty of access as
an excuse to mask other reasons that include: lack of knowledge of
suitable software; concerns about changes to their role as teachers;
lack of time to plan computer-based mathematics learning; concerns about
not covering the syllabus; and computer phobia. Much earlier, in
Victoria, Zammit (1992) identified factors that encouraged or
discouraged the computer use of mathematics teachers in seven Victorian
secondary schools. Classroom computer users were defined as those who
used computers at least once a term (there are four terms in the school
year) with their students. Compared to today, this level of usage
defined for a user may seem minimal; for that era, however, it was not.
The teachers were asked to classify themselves as users (n=102) or
non-users (n=250) and then to rank-order a set of factors, provided by
the researchers, that encouraged or hindered their use of computers for
mathematics teaching. Users indicated that access to computers and the
availability of software were the strongest encouragers for them to
begin using computers. The next three highest ranked factors were:
self-motivation to keep up to date, the need for students to learn to
use technology, and a supportive computer coordinator. Both users and
non-users were asked to rank seven factors that inhibited their use of
computers. Zammit's (1992) overall rankings are shown in Table 1.
As Table 1 shows, users reported being primarily hindered by
difficulties of access to a computer room; non-users were hindered most
by their own lack of confidence and skill with computers.
In the present study, it was of interest to see which factors
contemporary Victorian secondary (grade 7-10) mathematics teachers
identified as encouraging or inhibiting computer use in their
classrooms, and to determine how these differed from the sets of factors
reported in earlier research studies (e.g., Zammit, 1992; Manoucherhri,
1999) as described above.
AIMS, PARTICIPANTS, AND METHODS
Aims
The aim of the component of the 3-year grant by the Australian
Research Council (ARC) described in this article was to determine
factors that secondary teachers consider encourage and/or discourage the
use of computers in their mathematics classrooms. One subsidiary aim was
to compare the findings with those reported internationally and those
from earlier Australian studies. Since data were to be gathered from
teachers from the same schools in 2001 and 2003, there was also the
opportunity to note any changes in the sets of identified factors that
might emerge.
The Sample
In 2001, 96 grade 7-10 teachers participated. This sample of
teachers taught mathematics in a representative sample of 28
coeducational, secondary schools across the three educational
sectors--government, Catholic, and independent--in urban and rural
Victoria. To avoid school or grade-level bias, not more than one teacher
from each grade level per school was involved. The same schools were
invited to participate again in 2003. The 2003 teacher sample size was
reduced to 75 because, for a variety of reasons, five of the schools
declined the invitation to participate. In both years, the questionnaires were completed anonymously. Thus, there is no clear
information about the exact composition of the teacher cohorts, although
it is highly probable that several of the teachers completed the survey
in both 2001 and 2003. Other than knowing that the same schools
participated in both years, no other assumptions are made about the
composition of the teacher cohorts in the results presented here.
The Instrument
For this study, a survey questionnaire instrument entitled, You,
Your Students, Mathematics and Computers, was developed and used. The
same instrument was administered in both 2001 and 2003. Questionnaire
items were based on pertinent research findings as described above, with
some items also drawn from relevant previously published scales tapping
similar constructs, or modified versions of them (e.g., Galbraith &
Haines, 2000; Leder & Forgasz, 2002; Vale, 1998). Open and closed
response formats were used. Data scored included those with
categorical-response formats (e.g., Yes / No), Likert-type response
formats (e.g., 5-point scales from Strongly Agree [SA]--Strongly
Disagree [SD]), and others. Items were clustered under the eight
headings listed below (brief descriptions and/or sample items are
included):
1. About you: Background information (e.g., Gender? Years teaching
mathematics?)
2. About you and computers (e.g., Own a computer at home? Perceived
levels of competence?)
3. Computers in your school: (e.g., How are computers organized in
your school?)
4. Teaching and learning mathematics: Beliefs about learning
mathematics (e.g., Do computers assist people's understanding of
mathematics?)
5. About your students and computers in this mathematics class:
(e.g., Have your students used computers this year? How often?)
6. About using computer software for mathematics: Lists of software
provided (e.g., Used this year? Previously? Would you like to use?)
7. Your reasons for using / not using computers to teach
mathematics: (e.g., Encouraging / discouraging factors?)
8. Anything else
This article focuses on the teachers' responses to Section 7
of the questionnaire (i.e., Your reasons for using / not using computers
to teach mathematics). The exact wording of the survey questions
developed to identify factors that encouraged or discouraged teachers
from using computers for mathematics teaching were similar. The
open-ended items read, "What factors encourage(d) / [discouraged]
you to use / [from using] computers to teach mathematics? Please
list." (Some examples were supplied).
In both 2001 and 2003, the open-ended responses were analyzed using
the categories from previous research findings as a guide. A grounded
approach (Strauss & Corbin, 1990) was adopted for the other
responses in order to group and categorize them. The frequencies and
proportions of responses in each category were calculated. In each year,
the coder repeated the exercise some 3 months after the initial
categorizations to check the reliability of the classification process.
In each year, the repeat procedure produced approximately 98% agreement
with the original classifications.
RESULTS AND DISCUSSION
To put into context the teachers' perceptions of the factors
that encouraged and discouraged their use of computers for mathematics
teaching that were found in the present study, it seems important to
report the teachers' self-ratings of computer competence. In
Section 2 of the questionnaire (i.e., About you and computers), the
teachers were asked to rate their current computer skills and confidence
when faced with using a computer for teaching mathematics. A large
proportion of the teachers (89% in 2001; 81% in 2003) rated their
computer skills as at least average, with about half (53% in 2001; 48%
in 2003) indicating that they felt fairly competent; none of the
teachers reported not wanting to turn the computer on. Over half of the
teachers in 2001 (58%) and over two-thirds in 2003 (68%) felt confident
when faced with using a computer for teaching mathematics; a further 36%
in 2001 and 27% in 2003 indicated that they were at least prepared to
have a go. In summary, it can be said that the teachers were generally
supportive of the idea of using computers in their mathematics teaching
and that most were confident and comfortable enough with their computer
skills to at least try. Although not statistically significantly
different ([chi square] test, p>.05), there were indications that the
teachers' levels of competence and confidence were slightly higher
in 2003 than in 2001.
Factors that Encouraged Teachers' Use of Computers for
Mathematics Teaching
Not all teachers answered the question about factors that
encouraged their use of computers for mathematics teaching. In 2001, 75
of the 96 teachers (78%) answered the question and provided lists of
factors; in 2003 there were responses from 62 of the 75 teachers (83%).
For both 2001 and 2003, the categories identified and the frequencies
and relative percentages of responses in each category are listed in
Table 2. The order reflects the relative rankings of the factors for the
2001 responses. It should be noted that many teachers listed more than
one factor; hence, the sum of the percentages in Table 2 is greater than
100%.
It can be seen from Table 2 that the three most frequently
mentioned encouraging factors in 2001 and in 2003 were related to
software, access to the hardware, and teachers' skills and
confidence. While the most frequent response in 2001 was that the
software was seen as of high quality, fun, motivational, relevant, and
varied for students (41% compared), it was ranked third with a 29%
response rate in 2003. The most frequent response in 2003 was the
availability of computers and/or computer laboratories (40%); this was
ranked second in 2001 by 37% of the teachers. Teachers' confidence,
experience, skills, or enjoyment of computers comprised the third most
important factor in 2001 (32%) and was ranked second in 2003 (37%).
Student enjoyment was mentioned by a higher proportion of teachers
in 2003 than in 2001 (23% compared to 8%) while factors, such as being
encouraged by the school (e.g., by mathematics coordinators or others)
and technical support, were also considered important by some. This set
of encouraging factors and the relative rankings are similar to those
reported by computer users in Zammit's (1992) study: access to
computers, the availability of software, self-motivation to stay
up-to-date, the need for students to learn to use technology, and a
supportive computer coordinator were the five top-ranked
(researcher-supplied) categories. Representative comments from teachers
in the present study about factors that encouraged their use of
computers for mathematics teaching are presented below:
[Key to abbreviations: M=Male, or F=Female teacher;
Metro=Metropolitan, or R=rural school; Gov=government, Cath=Catholic, or
Ind=independent school; Gr.=Grade].</p> <pre> Good
programs/software/Web sites out there (2003, M, Gr.8, R, Gov).
The computers are available for use and students like to use
them (2001, M, Gr.8, Metro, Gov). I can use a computer.
Mathematics coordinator supports the use of computers. We have
enough computers. We have technical back up. I am interested in
using computers (2003, M, Gr.10, Metro, Gov). The (my)
school placed a high priority on the use of computers. The maths
coordinator supported me and gave me confidence to use
computers, personally and in the classroom. Other enthusiastic
and capable staff members gave help. Our school has technical
staff back up (2001, F, Gr.8, R, Gov). Have had computer
training. Use of computers/technology is encouraged at the
school. There is good technical support.
Computer labs well equipped (2003, F, Gr.7, Metro, Gov).
</pre> <p>Factors that Discouraged Teachers' Use of
Computers
Eighty-seven of the 96 teachers (i.e., 91%) in 2001 and 54 of the
75 (i.e., 72%) in 2003 responded to this item, citing a number of
factors that discouraged them from using computers for teaching
mathematics. The categories identified, and the frequencies and related
percentage response rates in each category are shown in Table 3. The
order of the listing of the factors reflects the relative rankings of
the 2001 responses.
As can be seen in Table 3, the overall rankings of the most
prevalent discouraging factors identified by the teachers were similar
over the 2 years. Access to computers and/or computer laboratories was
the most prevalent inhibiting factor according to 60% of the teachers
who responded to the item in 2001 and 67% in 2003. In 2001, the
perceived need for professional development, and technical problems,
lack of technical support, and old equipment were ranked an equal second
as discouraging factors by 31% of the teachers. In 2003, professional
development issues, as well as time-related issues, were ranked an equal
second as inhibitors to computer use by 22% of the teachers.
Representative comments from teachers about barriers to their use
of computers for teaching mathematics are presented below:</p>
<pre>
[Computer] Labs are used for keyboarding and info tech
classes
95% of time. Very difficult to get lab when you have classes.
Lack of experience. Time is always a problem. I teach 24
periods
and never have enough time to do everything I would like to
(2001, F, Gr.10, R, Gov). I need more exposure to
software packages available. The school needs to buy and educate
the teachers to use them (2001, F, Gr.9, Metro, Gov). I
have not had the opportunity to view what is available. I am
not aware of other maths teachers that use computers in class
(except for research) (2003, F, Gr.7, R, Cath).
Don't have the time to get students to effectively use computers
and complete set course work. Find it difficult to keep students
on task. Too often they go on Internet or email rather than do
activity I assign them (2003, F, Gr.8, Metro, Ind).
Don't have the computer skills. Very difficult to get access to
the computer. Lack of knowledge of programs (2003, M, Gr.7/8,
R, Gov). </pre> <p>It was again interesting to
compare the range and rankings of the inhibiting factors emerging from
the responses of contemporary Victorian mathematics teachers in the
present study with those presented to Victorian teachers by Zammit
(1992) over 10 years ago (see Table 1). In both studies, lack of access
to computers was the highest ranked factor. The majority of
Zammit's (1992) other categories were also identified by teachers
in the present study, albeit expressed slightly differently, or in a
slightly different rank order. In the present study, a number of highly
ranked factors, not used in the Zammit (1992) study, also emerged,
including: professional development concerns, a wider range of time
related factors, and lack of technical support.
CONCLUSIONS
There are several important findings from this study. First is the
uncanny similarity in the sets of categories of encouraging and
inhibiting factors that emerged from the analyses of the pertinent
open-ended responses. Factors that served to encourage many mathematics
teachers appeared to act as barriers to computer use for others, for
example, access to or availability of computers. Also, the most
prevalent encouraging and inhibiting factors that emerged were
strikingly similar to those reported in earlier research studies on
computer use for education generally (e.g., Finger, Russell, &
Russell, 1999, in Australia; and Smerdon et al., 2000, in the U.S.) and
for computer use for mathematics teaching more specifically (e.g.,
Manoucherhri, 1999, in the U.S.; and Zammit, 1992, in Australia). The
latter finding with respect to computer use for mathematics teaching in
Victoria is particularly important in that it suggests that while there
may have been many changes over the intervening years with respect to
the importance attached to technology use in Victorian schools, little
appears to have changed in terms of the identified barriers to the use
of computers for mathematics classroom teaching. Considering that over a
decade separated the present findings gathered from mathematics teachers
in 28 Victorian schools from those reported by Zammit (1992) from 7
Victorian schools, it seems somewhat remarkable that the set of barriers
identified were so alike. With computer numbers in schools having
increased over that decade, it could be argued that the access
difficulties identified in this study are likely to stem from a
situation in which demand outstrips supply, rather than simply a
shortage of hardware--this shortage was more likely to be the
explanation in 1992, although this may still be true in some settings.
It should be noted that in Victoria, the State government target for
2001 was a computer-to-student ratio of 1:5; it was reported that the
average ratio attained had exceeded that figure and was, in fact,
1:4.31. (State of Victoria, Department of Education and Training, 2002).
It was interesting to note that the relative prevalence of the most
encouraging factors identified by the teachers in the present study
changed slightly over the two administrations of the survey
questionnaire, whilst the order of the factors identified as most
prevalent in hindering teacher computer use was more similar. The
reasons for these patterns cannot be determined from this study and
invite further investigation.
As reported by the teachers and recorded in Table 3, institutional
factors--access to hardware, software issues, professional development
needs, and particular time constraints--appear to outweigh personal
factors, e.g., confidence, competence, and other time-related issues, in
preventing teachers from using computers in their mathematics teaching.
This augurs well for the future with respect to anticipated levels of
computer competence among new, younger, mathematics teachers as they
enter the profession.
In the Victorian context, it was particularly surprising to find
that the need for students to use or to master graphics calculators
(mandated in some grade 12 mathematics subjects) did not feature more
highly as a reason mitigating against teacher use of computers (only
encouraged in curriculum documents). With the advent of CAS calculators
as the soon to be mandated hand-held technology in Victoria, it may be
that computer use for mathematics learning will decline as teachers
confront the need to master this new technology and the challenges it
may present to their pedagogy.
FINAL WORDS
With expectations high that students in Victorian schools will use
various technologies as tools in their mathematics learning, it was
encouraging to find that contemporary mathematics teachers appeared
generally supportive and confident in wanting to use computers in their
classrooms. The findings reported here direct attention to areas that
require further attention to enable teachers to use computers more in
their teaching. In particular, greater access to hardware, more
technical support, the availability of high quality software, and
ongoing professional development were the significant issues identified
by the teachers.
While factors that encourage and discourage computer use for
mathematics teaching were identified in this study, there was no
evidence gathered to shed light on whether computer use actually
enhances students' mathematics learning. Elsewhere, other findings
from the main ARC study have been presented indicating that about
two-thirds of the teachers and a much lower proportion of their students
believe that computers do assist students' understanding of
mathematics (see, for example, Forgasz, 2003). The findings presented in
this paper appear consistent with the teachers' optimism with
respect to the positive effects of computer use on student learning.
More evidence is needed, however, to enable conclusions to be drawn
regarding whether these beliefs can be supported. Thus, to put forward
suggestions on how best to address the identified barriers to the use of
computers in mathematics classrooms, it also seems sensible to learn
more about the factors associated with computer use for mathematics
learning that result in the enhancement of student learning
outcomes--both cognitive and affective. Could it be, for example, that
students with particular needs benefit more than others from computer
use? Are some software applications more effective than others in
promoting mathematical understandings and/or motivation to learn
mathematics? There is some evidence from other dimensions of this
research project that the visual power of computer technology enhances
some students' understanding of particular mathematics concepts,
for example when using The Geometers' Sketchpad and Graphmatica (a
freeware application used for graph plotting, downloadable from
http://www8.pair.com/ksoft/index.html--see Forgasz, 2003). Knowledge
about which aspects of computer use enhance learning outcomes would aid
in focusing efforts to improve computer access and the types of software
that should be used, and would direct attention to more specific
professional development needs for teachers.
In summary, there is room for further research to determine which
factors associated with computer use for mathematics learning should be
the focus in order to have the desired positive impact on students'
mathematics learning outcomes.
Acknowledgments
This project was funded through the Large Grant scheme of the
Australian Research Council [ARC].
My thanks are extended to Nike Prince who assisted in the
collection and analysis of the data included in this article.
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Notes
(1) An earlier version of this article was accepted for
presentation as a refereed paper at the annual conference of the
Australian Association of Research in Education, 2004, Melbourne.
HELEN FORGASZ
Monash University
Australia
Helen.Forgasz@education.monash.edu.au
Table 1 Mathematics Teachers' Rankings of Barriers to Computer Use
(Users and Non-Users): Adapted From Zammit (1992) [NB. 1 = Highest
Ranked Factor]
Factor Rank: Users Rank: Non-users
Difficulties of access to computer room 1 4
Not enough computers for individual use 2 5
Not enough time to review software 3 2
adequately
Quality of software 4 6
Lack of confidence and skill with 5 1
computers
Computers not a high priority in subject/ 6 3
department
Students lack keyboard skills 7 7
Table 2 Factors Encouraging Teachers to Use Computers: 2001 (N=75) and
2003 (N=62)--Rank Order, and Frequency and Percentage Response Rates
2001 2003
Response category Rank N (%) Rank N (%)
Software: quality, variety, motivation, 1 31 (41%) 3 18 (29%)
fun, relevance
Availability of computers and/or 2 28 (37%) 1 25 (40%)
computer laboratories
Teachers' confidence, skills, 3 24 (32%) 2 23 (37%)
experience, enjoyment
Supportive mathematics coordinator 4 18 (24%) 7 8 (13%)
School (e.g., policy, provision of 5 14 (19%) 6 9 (15%)
appropriate facilities, the principal
etc.)
Technical back-up, support 6 11 (15%) 5 10 (16%)
Develops students' mathematical skills 7 9 (12%) 8 6 (10%)
Students enjoy using computers 8 6 (8%) 4 14 (23%)
Other staff members 9 5 (7%) 14 1 (2%)
Computers are a teaching tool 10 4 (5%) 10 4 (7%)
Develops students' computer skills 11 4 (5%) 9 5 (8%)
Lap-top computer program 12 3 (4%) 13 2 (3%)
Professional development 13 3 (4%)
Develops students' job skills for 14 1 (1%) =11 3 (5%)
future
Other categories with less than 4% 15 3 (4%) =11 3 (5%)
response rate
Table 3 Factors Inhibiting Teachers From Using Computers: 2001 (N=87)
And 2003 (N=54)--Rank Order, and Frequency and Percentage Response Rates
2001 2003
Discouraging Factors Rank N (%) Rank N (%)
Access to computers and/or 1 52 (60%) 1 36 (67%)
computer laboratories
Need professional development and =2 27 (31%) =2 12 (22%)
time for professional development
Technical problems, lack of =2 27 (31%) 5 8 (15%)
technical support, old equipment
Time: students to cover syllabus, 4 21 (24%) =2 12 (22%)
acquire basic skills, set up computers;
teachers to prepare lessons
Software: availability, appropriate, 5 22 (25%) =6 7 (13%)
relevant
Lack of experience, confidence, skills 6 19 (22%) 4 10 (19%)
Student discipline, attitudes, 7 5 (6%) =6 7 (13%)
behaviors
Graphics calculators 8 5 (6%) =9 1 (2%)
Not part of math course 9 1 (1%) 8 5 (9%)
Students lack keyboard skills 11 =9 1 (2%)
Other categories with less than 4% 10 1 (1%) 11 1 (2%)
response rate