Management styles, productivity & adaptability of human resources: an empirical study.
Jain, Ravindra ; Premkumar, R.
Appendix I
Variables Pertaining to Management Styles (MS) Selected for the
Present Study *
(A) Goal Setting and Strategic Formulation
MS-1 (A) Organization's goals are set and strategy for reaching
them is evolved at meetings of committees of senior and
top level managers.
MS-2 (A) Departmental/divisional/sectional goals are set and
strategy for reaching them is evolved at meetings
attended by most managers of the department/division/
section.
MS-3 (A) At meetings to take major decisions, there is a great
deal of openness, frankness, sharing of information, and
emphasis on looking several rather than a few
alternatives, examination of the pros and cons of each
alternative, and selection of an alternative on the
basis of consensus.
MS-4 (A) There is a strong emphasis by management on team work
and co-operation at the top and senior levels of the
organization.
MS-5 (A) The management gives great emphasis to the
organization's core values and ideals while making major
decisions.
MS-6 (A) The top management exhibits a great deal of integrity
and honesty in pursuing goals and implementing
strategies.
MS-7 (A) The top management keeps in mind the interests of not
only owners but also especially of employees and
customers' organizations while taking major decisions.
MS-8 (A) Goals are set and strategy formulated on the basis of a
lot of systematic research, forecasts, and data based
analysis.
MS-9 (A) The costs and benefits of alternative strategies are
quantified to the extent possible, and these data are
carefully considered while making strategic choices.
MS-10 (A) The management devotes considerable efforts to evolve
comprehensive strategic whose elements fit in and
support one another.
MS-11 (A) Management does a good deal of long term planning and
goal setting.
MS-12 (A) The management makes it a point to share information
about the challenges before the organization and the
organization's goals and plans with not only top and
senior managers but also middle and lower level managers
and even non-supervisory staff.
MS-13 (A) Information pertaining to the organization's performance
on its goals is widely shared with managers and other
staff.
MS-14 (A) In this organization goals and strategies emerge after a
great deal of discussion and interaction at all levels.
MS-15 (A) The organization is committed to playing a good
corporate citizen role (special employment opportunities
for disadvantaged communities, investments in community
welfare, pollution control and proper waste disposal,
etc.)
MS-16 (A) The organization makes it a point to disseminate among
staff members information on developments in the
economy, significant innovations in its fields of
operation developments relating to the markets things in
government policies etc.
B. Co-ordination of Inter-dependent activities
MS-1 (B) Coordination of activities that need careful
orchestration is usually sought by forming committees of
representatives of these activities.
MS-2 (B) There is great emphasis on co-operation and team work
between heads of departments.
MS-3 (B) In sorting out co-ordination problems the management's
emphasis is on serving the larger interests and goals of
the organization, a spirit of sacrifice and
accommodation, fairness and justice.
MS-4 (B) There is great emphasis on sharing targets, budgets, and
achievements of each department/division with the rest,
so that in planning and executing activities, managers
of departments/divisions are well aware of each other's
commitments, problems, and constraints.
MS-5 (B) Management emphasizes that operating conflicts should
generally be resolved as far down the hierarchy as
possible and preferably by people sitting down and
talking out their problems face to face.
MS-6 (B) For designing innovations and changes, or for tackling
complex issues, management often sets up inter
functional or inter disciplinary task forces headed by
effective coordinators.
MS-7 (B) All major activities and new initiatives are carefully
planned in advance to minimize later coordination
difficulties.
MS-8 (B) There is full freedom for managers to approach managers
of other departments at any level for getting jobs done,
and no insistence at all that all such contacts must be
routed through 'proper channels'.
C. Control of Operations
MS-1 (C) Operations at all levels are reviewed collectively
through the mechanism of periodic performance review
meetings.
MS-2 (C) Control of operations is sought to be achieved by widely
disseminating operating information, widespread sharing
of operating problems and constraints, and use of task
forces or teams to over come problems or constraints and
get results.
MS-3 (C) Professionalism is strongly stressed in this
organization, and professional identity and pride ensure
that task related commitments are met.
MS-4 (C) A fairly comprehensive formal management information and
control system has been institutionalized in the
organization.
MS-5 (C) In this organization there is much peer group pressure
for excellent performance and for meeting task related
commitments.
MS-6 (C) Managerial and other personnel so strongly identify with
the mission of the organization, its vision of
excellence and core values that no effort is spared in
their pursuit.
MS-7 (C) Control and accountability are sought not primarily
through cost or profit centers but rather through
responsibility centers in which accountability is for
efficiency or productivity, profitability, quality and
innovation.
D. Human Resource Management
MS-1 (D) The practice in the organization is to involve even new
employees in decision making by making them members of
appropriate committees.
MS-2 (D) As far as personnel matters are concerned, this
organization operates on trust rather than mistrust.
MS-3 (D) Supervisors and mangers of this organization are
rewarded for practicing the participative form of
leadership.
MS-4 (D) Employees are well rewarded for their competence in
solving problems at work.
MS-5 (D) Jobs are defined broadly rather than narrowly, and
employees are encouraged to interpret their roles
creatively. Supervision is general rather than detailed.
MS-6 (D) Innovation and experimentation at all levels are
rewarded.
MS-7 (D) The biggest rewards in this organization go to those who
get results within time and cost parameters.
MS-8 (D) There is a strong emphasis at all levels on research
based rather than ad hoc or casual decision making.
MS-9 (D) There is a strong emphasis on building up expertise at
all levels and in all operating areas, and a program of
providing technical training to cover all employees has
been institutionalized.
MS-10 (D) There is a strong emphasise on human resource
development through schemes of human relations and
competence building, training, rotation, job enrichment,
decentralization, counseling, career planning etc.
MS-11 (D) Functions, inductions and training programme, and in
internal newsletters or other forms of communication,
norms of good conduct, values, the organization's
mission, its vision of excellence, etc. is strongly
emphasized.
* [Source : Khandwalla 1995]
Appendix II
Variables Pertaining to HR Effectiveness (HRE) (in Terms of
'Productivity ' and 'Adaptability') **
HRE -1 Thinking now of the various things produced by people
you know in your division, how much are they producing?
HRE -2 How good would you say is the quality of the products or
services produced by the people you know in your
division?
HRE -3 Do the people in your division seem to get maximum
output from the resources (money, people, equipment,
etc.) available to them? How efficiently do they do
their work?
HRE -4 How good a job is done by the people in your division in
anticipating problems that may come up in the future and
preventing them from occurring or minimizing their
effects?
HRE -5 From time to time newer ways are discovered to organize
work, and newer equipment and techniques are found with
which do the work. How good a job do the people in your
division do at keeping up with these changes that could
affect the way do their work?
HRE -6 When changes are made in the routines or equipment, how
quickly do the people in your division accept and adjust
to these changes?
HRE -7 What proportion of the people in your division readily
accepts and adjust to these changes?
HRE -8 From time to time emergencies arise, such as crash
programmes, schedules moved ahead, or a break down in
the flow of work occurs. When these emergencies occur
they cause work overloads for many people. Some work
groups cope with these emergencies more readily and
successfully than others. How good a job do people in
your division do at coping with these situations?
** [Source : Premkumar 2007]
Table 1 Coverage of the Executives in the Sample Survey
Type of
Organization No. of Executives in the Sample Total No. of
Manufacturing Service Providing Executives in
Organizations Organizations the Sample
Private Sector 80 50 130 (43.3%)
Organizations
Public Sector 106 64 170 (56.7%)
Organizations
Total 186 (62.0%) 114 (38.0%) 300
Note: Figures in parentheses are percentages of the executives in
respective categories to the total no. of executives in the sample.
Table 2 Age and Gender Profile of the Respondents in the
Sample Survey
No. of Executives
Age Range (in years) in the Sample Total No. of
Male Female the Executives in
the Sample
Between 25 to 35 73 10 83 (27.7%)
Between 35 to 50 165 25 190 (63.3%)
Above 50 24 03 27 (9.0%)
Total 262 (87.3%) 38 (12.7%) 300
Note: Figures in parentheses are percentages of the executives in
respective categories to the total no. of
executives in the sample.
Table 3 Profile of Educational Qualifications of the Respondents in
the Sample Survey
Qualification in the Sample Number of Executives
Matriculation 07(2.3%)
Graduate Degree 163(54.3%)
Post Graduate Degree 70(23.4%)
Professional Diploma 60(20.0%)
Total 300
Note: Figures in parentheses are percentages of the executives in
respective categories to the total no. of executives in the sample.
Table 4 Profile of Length of Work Experience of the Respondents in
the Sample Survey
Range of Length of Work Number of Executives
Experience of the Executives in the Sample
Below 05 Years 58 (19.3%)
Between 05 to 10 Years 88 (29.37%)
Above 10 Years 154 (51.4%)
Total 300
Note: Figures in parentheses are percentages of the executives in
respective categories to the total no. of executives in the sample.
Table 5 Four Management Styles Practiced in Indian Organizations
Management Styles Mean values The Extent of
(N = 300) Practice
Participative 2.93 Moderate Extent
Altruistic 2.89 Moderate Extent
Professional 2.77 Moderate Extent
Organic 2.65 Moderate Extent
Note:Set standards for the Statistical Analysis
High degree : For mean values 4 and above
Moderate degree : For mean values 3 and above but less than 4.
Low degree : For mean values less than 3.
Table 6 Management Styles in Indian Public Sector 8 Private Sector
Organizations (t-test Results)
Management Private Sector Public Sector t-value
Styles Organizations Organizations
(N = 130) (N = 170)
Mean Standard Mean Standard
Values Deviation Values Deviation
Participative 2.84 .64 2.99 .68 -1.86
Altruistic 2.89 .69 2.89 .67 .029
Professional 2.74 .62 2.99 .68 -3.15
Organic 2.55 .69 2.73 .69 -2.17
Management Significance
Styles
Participative .06
Altruistic .97
Professional .00 *
Organic .03 *
* Significant at 0.05 level of significance (Table value = 1.96)
Note: set standards for the Statistical Analysis:
High degree : For mean values 4 and above
Moderate degree : For mean values 3 and above but less than 4.
Low degree : For mean values less than 3.
Table 7 Management Styles Practiced in Indian Manufacturing and
Service Providing Organizations (t-test Results)
Management Manufacturing Sector Service Providin t-value
Styles Organizations Organizations
(N = 186) (N = 114)
Mean Standard Mean Standard
Values Deviation Values Deviation
Participative 3.00 .62 2.74 .73 3.25
Altruistic 2.93 .65 2.77 .75 1.96
Professional 2.96 .62 2.73 .70 2.91
Organic 2.72 .66 2.47 .74 3.01
Management Significance
Styles
Participative .00 *
Altruistic .05
Professional .00 *
Organic .00 *
* Significant at 0.05 level of significance (Table value = 1.96)
Note: set standards for the Statistical Analysis:
High degree : For mean values 4 and above
Moderate degree : For mean values 3 and above but less than 4.
Low degree : For mean values less than 3.
Table 8 Inter-Correlations among the Selected Four Management Styles
as Practiced in Indian Organizations
Karl Pearson's Correlation
Dimensions Participative Altruistic Professional Organic
Participative 1
Altruistic .830(*) 1
Professional .819(*) .808(*) 1
Organic .764(*) .728(*) .778(*) 1
* Correlation is significant at the 0.05 level (2-tailed)
Table 9 Degrees of 'Productivity' and 'Adaptability' of HR in Indian
Organizations
Dimensions of HR Mean Values Standard Degree
Effectiveness (N = 300) Deviation
Productivity of 3.5 .65 Moderate
Human Resources
Adaptability of 3.3 .77 Moderate
Human Resources
Overall Effectiveness 3.4 .64 Moderate
of Human Resources
Note : Set standards for statistical analysis:
High degree : For mean values 4 and above
Moderate degree : For mean values 3 and above but less than 4.
Low degree : For mean values less than 3.
Table 10 Degrees of 'Productivity' and 'Adaptability' of HR in Indian
Private Sector and Public Sector Organizations (t-test Results)
Dimensions of Private Sector Public Sector
HR Organizations Organizations
Effectiveness (N = 130) (N = 170)
Mean Standard Mean Standard
Values Deviation Values Deviation
Productivity 3.33 .25 3.12 .23
Adaptability 3.24 .45 3.22 .43
Overall HR Effectiveness 3.33 .65 3.49 .77
Dimensions of t-value Significance
HR
Effectiveness
Productivity -1.865 .163
Adaptability .029 .977
Overall HR Effectiveness -3.115 .222 *
* Significant at 0.05 level of significance (Table value = 1.96)
Note: Set standards for the Statistical Analysis:
High degree : For mean values 4 and above
Moderate degree : For mean values 3 and above but less than 4.
Low degree : For mean values less than 3.
Table 11 Degrees of 'Productivity' and 'Adaptability' of HR in Indian
Manufacturing and Service Providing Organizations (t-test Results)
Dimensions of Perceptions of Executive Perceptions of
HR of Manufacturing Sector Executive from
Effectiveness (N = 186) Service Sector
(N = 114)
Mean Standard Mean
Values Deviation Values
Productivity 3.5479 .56808 3.3273
Adaptability 3.4287 .72586 3.2018
Overall HR Effectiveness 3.4930 .56164 3.2696
Dimensions of Perceptions of t-value Significance
HR Executive from
Effectiveness Service Sector
(N = 114)
Standard
Deviation
Productivity .75610 2.860 .005 *
Adaptability .82484 2.481 .014 *
Overall HR Effectiveness .74688 2.93 .004 *
* Significant at 0.05 level of significance (Table value = 1.96)
Note: Set standards for the Statistical Analysis:
High degree : For mean values 4 and above
Moderate degree : For mean values 3 and above but less than 4.
Low degree : For mean values less than 3.
Table 12 Correlation Between 'Productivity' and 'Adaptability' of HR
Dimensions of HR Karl Pearson's Correlation
Effectiveness
Productivity Adaptability
Productivity 1 .657(**)
Adaptability .657(**) 1
** Significant at 0.01 and above level (2-tailed).
Table 13 Multiple Regression of the Relationship between Management
Styles and Effectiveness of Human Resources
Model R R Square Adjusted
R Square
Relationship Between .940(a) 0.885 .700
the Overall HR
effectiveness and the
Various Managerial Styles
Model Std. Error
Estimate of the
Relationship Between .57904
the Overall HR
effectiveness and the
Various Managerial Styles
Predictors: (Constant), Organic, Altruistic, Professional,
Participative
Table 14 ANOVA Test for the Significance of Multiple Regression
Analysis of the Relationship Between Management Styles and
Effectiveness of Human Resources
Model Sum of df Mean F
Squares Square
Relationship Between Regression 26.336 4 6.584 19.637
the Overall HR Residual 98.911 295 .335
effectiveness and Total 125.247 299
the Managerial Styles
Model Sig.
Relationship Between .000(a)
the Overall HR
effectiveness and
the Managerial Styles
Predictors: (Constant), Organic, Altruistic, Professional,
Participative Dependent Variable: Overall HR Effectiveness