The Cameron university green website project part 1: service learning in the fall 2009.
Estep, Mike ; Smith, Kenneth David ; Zhao, Chao 等
INTRODUCTION
Student involvement in service learning projects is becoming an
accepted practice in university classrooms across the United States,
benefitting all involved parties. Such benefits include: Instructors
helping students transition theory into real-world practice, students
experiencing real workplace scenarios, and students helping real clients
obtain necessary business or organization goals at little or no
financial cost to the clients (Learn and Serve America, n.d.; Nadel,
Majewski, & Sullivan-Cosetti, 2007). While service learning is
taking place across several academic disciplines, information systems
service learning is of particular interest to the authors of this study.
Computing education literature reflects the importance and mutual
benefits of systems service learning projects as perceived by
instructors, students, and business clients (Johnson & Johnson,
2005; Lenox, 2008; Preiser-Houy & Navarrete, 2006; Saulnier, 2005).
The use of teams is also a critical project success factor in
industry. Problems can be solved with greater results in less time when
using the combined talents of teams, as opposed to individuals working
in a vacuum (Kozlowski & Ilgen, 2007). This has led to a natural
progression of teamwork being promoted in information systems classrooms
as well. When computing students are exposed to team environments, they
gain a greater sense of what to expect in the business world. This in
turn can make them more valuable to prospective employers (Kruk &
Teer 2009; Napier & Johnson, 2007; Ugray, Hauser, & Olsen,
2008). Therefore, the authors of this study have also developed an
interest in the combination of student service learning with student
teams in information systems classroom projects.
The Department of Computing and Technology at Cameron University is
experimenting with using capstone courses for student team systems
development on real projects in a service learning capacity. The
particular project described in this study is the initial development on
a green website for Cameron University, as performed by the fall 2009
CIS 4063 capstone class. Items discussed include: (a) a background of
what led to the formation of the project, (b) establishing student teams
and rules, (c) a client interview, (d) construction and distribution of
a campus-wide survey, (e) logical database modeling using the unified
modeling language, (f) a final presentation, (g) problems encountered
along the way, and (h) concluding remarks.
BACKGROUND OF THIS STUDY
In the fall of 2008, the President of Cameron University approached
the Cameron Faculty Senate about investigating campus green and
sustainability issues. The Faculty Senate formed an AdHoc committee, the
Going Green Committee, for such purposes. One of the author's of
this study, Dr. Mike Estep was a member of the Faculty Senate, and
became a member of the Going Green Committee. Over the course of the
fall 2008 and spring 2009 semesters, the Going Green Committee looked at
several issues and made recommendations. One recommendation was the
implementation of a Cameron green website. The Going Green Committee
forwarded their recommendations to the Faculty Senate. The Faculty
Senate approved the recommendations and forwarded them to the President
of the university for further consideration.
In the fall of 2009, the President held a beginning-of-semester
meeting with the campus faculty to discuss university issues relevant to
all faculty. During this meeting, the President discussed prior
recommendations suggested by the Going Green Committee that were
considered and approved by Cameron administration. One of the approved
recommendations was the future implementation of a Cameron green
website, to be steered by the Going Green Committee. It was then that
Dr. Estep considered involving students in the website development
process from Cameron University senior capstone courses.
The use of involving capstone courses on such projects was not an
original idea on the part of Dr. Estep. This idea had been implemented
successfully in previous capstone courses by the author, Mr. Kenneth
David Smith. Mr. Smith had promoted the idea of capstone students
developing real projects in a service learning capacity for a number of
semesters. Also, there is a growing movement in computing academia to
promote the benefits of student service learning in systems and capstone
courses (Alexander & Prior, 2009; Richmond, Banerjee, & White,
2008; Wei, Siow, & Burley, 2007). Mr. Smith made this come into
fruition fully in the Department of Computing and Technology at Cameron
University. In the spring 2009 semester, a website was developed for the
Lawton High School Alumni Association (LHSAA, 2010). This site was
created through the joint efforts of the MIS 4533 class (management
information systems capstone taught by Mr. Smith - backend database),
the CS 4203 class, (computer science capstone taught by the author Dr.
Chao Zhao middleware), also with the help of students from the
Multimedia Department (web page design).
In the fall of 2009, Dr. Estep was the instructor of CIS 4063, the
computer information systems senior capstone course. This was the first
semester that Dr. Estep was scheduled to teach the CIS capstone and he
was interested in collaborating with Mr. Smith and Dr. Zhao on a
combined capstone project. Therefore, after the Cameron President
announced the approval of implementing a green website to the university
faculty, Dr. Estep realized that he was not only the instructor of the
capstone course, but also a member of the Going Green Committee. It then
made sense to consider using capstone courses in a service learning
capacity to develop a university green website. The Going Green
Committee could accomplish the President's directive, and capstone
students could work on a real project in a service learning capacity.
Dr. Estep visited with Mr. Smith and Dr. Zhao about the possibility
of collaborative work on the green project. The authors agreed that the
project would be worthwhile. Then Dr. Estep approached the Going Green
Committee and suggested the use of the capstone courses for the
development of the campus green website. The members of the committee
also agreed the project was worth pursuing in this fashion. Therefore,
the wheels were set into motion. The original intent was for the CIS
4063 capstone course to collect data and perform a logical analysis for
the green website in the fall 2009 semester. In the spring 2010
semester, the MIS 4533 and CS 4203 capstone courses would then begin the
design process.
STUDENT TEAMS AND RULES
At the beginning of the fall 2009 semester, the CIS 4063
instructor, Dr. Estep, discussed an overview of course expectations and
service learning contributions to the Cameron University green website.
The students were required to submit resumes. The resumes then had
identity information removed. An independent objective party, not part
of the class, selected the three with the best CIS credentials. These
three people were then designated as team leaders. The team leaders were
instructed to negotiate for the selection of teammates from the
remaining anonymous resumes. Student identity information was not made
available until teams were formed. This was done to ensure team leaders
chose teammates objectively. After the teams were formed, each team was
required to draft a team contract and establish rules for documentation
of meetings and individual time worked on tasks.
Planned milestones were established to help keep the project on
track. Throughout the semester, teams were assigned components of the
website project to work on. Also, the three teams would meet together
periodically to provide progress reports and feedback to each other and
to the instructor using Joint Application Development (JAD) techniques.
It is important to note that since Dr. Estep was a member of the Cameron
University Going Green committee, he was also one of the clients. The
above mentioned items are common to a team concept in systems design.
Team collaboration is highly promoted in the computing degree programs
at Cameron University. This is a reflection of what computing curriculum
guideline committees and industry desire from computing graduates
(Woodward, Sendall, & Ceccucci, 2010; Topi, et al., 2010).
CLIENT INTERVIEW
A few weeks into the semester, an initial meeting was held with the
CIS 4063 class and an important client, the Chair of the Going Green
committee. The students were required to dress appropriately, and come
up with potential system questions to ask the client concerning aspects
of a green website for the university. A dialogue was established in
order to determine client requirements, and the CIS 4063 students'
abilities to meet those requirements. Several items were documented and
reiterated to the client a few days later to ensure accuracy (see Figure
1) Initial meetings between clients and developers are always important
in establishing cordial communications and determining correct system
requirements (Shelly & Rosenblatt, 2010; Schwalbe,2010; Van Horn,
Schwarzkopf, & Price, 2006).
CAMPUS SURVEY
Once some initial guidelines were established, the students put
together an anonymous survey to poll campus administration/staff,
faculty, and students concerning what they would like to see in a
Cameron University green website. It was decided that the most efficient
way to create the survey was through a link to a web-based interface,
distributed by campus email. The survey contained 14 statements asking
for a response on a Likert scale, with 5 choices ranging from Strongly
Disagree to Strongly Agree. The survey also contained two text fields
with questions asking for possible green website names and other
comments. The participants did not see survey results. This information
was only available to the CIS 4063 class.
Participant information was displayed by affiliation, percent, and
count. Likert scale responses were displayed by percent and count. Text
field responses were displayed by participant number, typed response,
and date entered. The survey was designed to be brief, easy to read, and
easy to understand in order to entice participation. There were 97
responses to the survey over a few-week period in the fall 2009
semester. Survey information is displayed in Figure 2 below. Only the
first 5 responses to the text field questions are shown here to keep the
figure brief.
This survey followed a convenience sample design, which can lack in
validity. However, sometimes such survey designs are necessary in
systems analysis due to limited time and resource constraints (Gay,
Mills, & Airasian, 2008; Shelly & Rosenblatt, 2010; Van Horn,
Schwarzkopf, & Price, 2006). The purpose of this survey was to
obtain a general idea of what administration/staff, faculty, and
students would like to see in a Cameron green website. In as such, it
served the purposes for which it was designed.
LOGICAL ANALYSIS
Information from the client interview and campus survey was used as
a starting place for a logical analysis of database components. The
spring 2010 MIS and CS capstone classes would later select the specific
computing language components for design. Therefore, the fall 2009 CIS
capstone students chose a unified modeling language (UML) approach to
develop logical models. The use of UML would not be restrictive to any
particular language choices, thereby allowing the future classes design
flexibility (Van Horn, Schwarzkopf, & Price, 2006). Three common
database components were mentioned from the interview and survey: (a)
newsletter registration, (b) message board, and (c) search engine. Three
UML diagrams were created for each component: (a) class diagrams, (b)
scenarios, and (c) use case diagrams. Class diagrams are similar in
structure to database entity relationship diagrams, showing attributes
and actions. Scenarios describe how users would interact with a
database. Use case diagrams are a visual aid corresponding with a given
scenario. Figures 3-5 below show the UML diagrams that were created for
a newsletter registration database. This is followed by Figure 6, giving
an example prototype webpage form to populate the newsletter
registration database.
[FIGURE 3 OMITTED]
[FIGURE 5 OMITTED]
[FIGURE 6 OMITTED]
FINAL PRESENTATION
At the end of the fall 2009 semester, the CIS 4063 students gave a
final presentation to the clients-displaying results, making
recommendations, and asking for feedback. Each of the three teams chose
a spokesperson to present separate team tasks that were deployed.
However, discussion was to be open for any team member to add input to
the presentation as needed. A practice run took place a few days prior
to the actual presentation. On the night of the presentation, the
students were required to dress appropriately and arrive early to have
plenty of time to prepare. Good presentation skills are also desired or
required of computing students seeking industry employment (Topi, et
al., 2010; Shelly & Rosenblatt, 2010; Schwalbe, 2010). Therefore, it
is common for Cameron University computing students to be required to
participate in presentations.
PROBLEMS ENCOUNTERED
On the first day of class for the fall 2009 semester, Dr. Estep met
with the CIS 4063 students and discussed how the class would begin
working on interviews and logical system design for the website. It was
shortly after this class meeting that the first major hurdle in the
project took place. Before the second class meeting, Dr Estep developed
a life-threatening health issue which caused his unavailability to work
until the middle of the semester. Under emergency circumstances for the
first 8 weeks, the class was team taught by the previously mentioned
authors Mr. Smith, Dr. Zhao, and also by the author Mr. Tom Russell (a
fellow CIS colleague). After that, Dr. Estep's health had returned
enough for him to finish working with the class for the remainder of the
semester. This caused some confusion for the students, as well as the
instructors, on how to proceed with the class and the development of the
Cameron University green website. There were also some issues with a
university reassignment of members of the Going Green Committee,
including the temporary reassignment of the Committee Chair for several
weeks. This overlapped simultaneously with the absence of Dr. Estep.
Until Dr. Estep returned to work, there was confusion on who would be
the client contact person. Fortunately, Dr. Estep and the Committee
Chair were able to resume their positions and minimize project delays.
A few days before the final presentation, the CIS 4063 students
discovered that additional clients from diverse administrative positions
at Cameron University were to become involved in the project. These
clients also attended the final presentation and voiced concerns or
comments about their role as clients. There would have to be changes
made to the initial systems requirements. However, since it was the end
of the semester, any changes would have to be dealt with by the MIS and
CS capstone classes in the spring 2010 continuation of the project.
While problems like these can be frustrating and cause project
delays, they are a true representation of what can occur during systems
and project development (Napier & Johnson, 2007; Saulnier, 2005).
CONCLUSION
This study described how the Department of Computing and Technology
at Cameron University is experimenting with using capstone courses for
student team systems development on real projects in a service learning
capacity. The particular project discussed was the initial development
on a green website for Cameron University, as performed by the fall 2009
CIS 4063 capstone class. Issues discussed in this study included: (a) a
background of what led to the formation of the project, (b)
establishment of student teams and rules, (c) a client interview, (d)
construction and distribution of a campus-wide survey, (e) logical
database modeling using UML, (f) a final presentation, and (g) problems
that were encountered along the way.
After participation in this effort, and from previous experience,
the authors believe that the use of Cameron University capstone
computing classes in a service learning capacity is beneficial to all
involved parties. Students develop real systems and team skills,
encounter real project problems, and learn to address the needs of real
clients. It is possible that the authors' work at Cameron
University could serve as model for other university systems capstone
courses.
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About the Authors:
Mike Estep is an Assistant Professor in the Department of Computing
and Technology at Cameron University in Lawton, Ok, where he teaches MIS
and CIS courses. Dr. Estep received a B.A. in Music Education and an
M.T. in Computer Science from Southeastern Oklahoma State University. He
received an Ed.S. and Ph.D. in Computing Technology in Education from
the Graduate School of Computer and Information Sciences at NSU. Dr.
Estep has earned post-doctoral hours in IS. His research interests are
in computer science and information systems education, learning theory,
computerhuman interaction, and distance education. Dr. Estep is also an
expert in aspects of commercial music education, performance, and
technologies.
Kenneth David Smith (Dave) was born in Mangum, Oklahoma. He served
20 years in the active army, retiring in 2000 with the rank of Major.
Dave started teaching at Cameron University that same year as an
Instructor in Management Information Systems with the School of
Business. In 2006, he and the entire MIS team moved to the Department of
Computing and Technology. Dave was instrumental in developing the MIS
program and developed many of the courses currently taught in the MIS
specialization. He currently teaches Database Management, SQL,
Management Information Systems, Applied Problems in MIS, Advanced
Business Applications, and Production Planning. Dave also manages his
own farm in Greer County and is an avid horseman.
Chao Zhao is an Associate Professor with tenure in the Department
of Computing and Technology at Cameron University in Lawton, Ok where he
teaches Data Structures, Network Programming, Parallel Computing,
Operating Systems, Software Engineering, and Server Side Programming. He
received a B.S. in Biology from the Liaoning University in China. He
received an M.S. in Computer Science and Biology and an Ed.D. in Higher
Education from Texas A&M University-Commerce. He has also earned
post-doctoral hours in Computer Science from the University of Oklahoma.
His research interests are in Parallel Computing, Operating Systems,
Data Communication, and Software Engineering.
Thomas Russell is an Associate Professor in the Department of
Computing and Technology at Cameron University in Lawton, Oklahoma where
he teaches CIS and Technology courses. Mr. Russell received an A.S. in
Data Processing and a B.S. in Business Administration from Cameron
University. He received an M.S. in Computer Science from Midwestern
State University. Mr. Russell's industrial experience includes 15
years in the Computer Services division of Cameron University, having
served as Director for five years. Mr. Russell is currently in his 25th
year as a full-time faculty member, and served as Computing and
Technology Department Chair for 10 years. He also holds CDP national
certification through the Institute for Certification of Computer
Professionals.
Mike Estep
Kenneth David Smith
Chao Zhao
Tom Russell
Cameron University, Lawton
Figure 1
CIS 4063 Memo to the Going Green Committee Chair
Introduction: This memorandum is intended to summarize the
requirements for the creation of a website for the Going Green
Committee at Cameron University. On September 16, 2009, you visited
with our class to discuss the Going Green project. During the
interview, you provided the CIS Capstone class with vital
information to commence the initial analysis of a functional and
professional website and database for the Going Green Committee. As
a result of the interview, this is our understanding of what is
requested of us ...
Background: The Going Green Committee wishes to have a website
published that will help users find ways to conserve energy, as
well as inform them of ways Cameron University is contributing to
the cause. The website will be easily accessible from the main
Cameron site though a hyperlink. The website will need to have the
ability to easily grow and expand to fit a larger community in the
future.
Audience: Students, faculty, and community
Purpose/Goals: The purpose of the green website is to educate and
inform users how to conserve energy and be eco-friendly at Cameron
University and in the surrounding community.
At a minimum the website should include:
1. Ideas on ways that people can conserve energy: (a) turn off
lights, (b) use energy efficient lights, (c) recycle, (d) solar
heat, (e) wind energy, and (f) reduce paper use
2. What Cameron is doing in regards to conserving energy: (a)
planting a community garden, (b) planting native plants around the
campus, and (c) using energy efficient lights
3. News and events that have a green theme: (a) guest speakers, (b)
information on global warming, (c) articles and research [organic],
and (d) community green events
4. Information on campus recycling: (a) location of recycling
centers [Fort Sill], and (b) collections points for recycling
5. Grant information
6. Links: (a) page for Cameron University President, (b) student
organizations, (c) National Geographic, and (d) links to other
green websites
7. Hit Counter
8. Database containing visitor information Other possibilities for
the website include:
1. Blogs
2. Flash games
3. Current statistics
a. Money saved as a result of going green
b. Energy conserved
4. Surveys/questionnaires
Roles and Responsibilities: Systems analysts will be responsible
for gathering information from the committee to lay the foundation
for the production and creation of the going green website. The
Going Green Committee will be responsible for providing adequate
information to systems analysts, who will produce a product that
meets the standards of Cameron University.
Recommendations: During the interview, you stated that the Going
Green Committee would maintain the website. It is recommended that
a web master be appointed to maintain the site.
Committee Mission/Charge Statement: At the time of the interview,
you stated that there was no committee mission/charge statement
available. You affirmed that a mission/charge statement would be
provided immediately after your next committee meeting.
Figure 2
CIS 4063 Cameron University Going Green Survey
The following statements will be used to help in the construction of a
"Green" website for Cameron University. Please complete this anonymous
survey as thoughtfully as possible (app. 5 minutes).
My Cameron University affiliation is...
Affiliation Percent Count
Administration/Staff 39% 38
Faculty 20% 19
Student 41% 40
Total 100% 97
Survey Questions
Question Strongly Disagree No
Disagree Opinion
1. Having access 3% (3) 2% (2) 3% (3)
to "Green" tips/
facts could help
me to make
conservative
decisions.
2. I would like 3% (3) 3% (3) 37% (36)
to see carbon
footprint info
on this website.
3. I would like 2% (2) 2% (2) 6% (6)
to see energy
conservation
info on this
website.
4. I would like 2% (2) 1% (1) 15% (15)
to see alterna-
tive energy info
on this website.
5. I would like 2% (2) 1% (1) 22% (22)
to see sustaina-
bility info on
this website.
6. I would like 2% (2) 1% (1) 0% (0)
to see recycling
info on this
website.
7. I would like 4% (4) 7% (7) 26% (25)
to see organic
foods info on
this website.
8. I would like 2% (2) 1% (1) 21% (21)
to see info
about the
Cameron Univer-
sity community
garden plots on
this website.
9. I would like 2% (2) 1% (1) 9% (9)
to see info on
campus environ-
mental activi-
ties/
competitions on
this website.
10. I would be 15% (15) 21% (20) 29% (28)
likely to use
short inter-
active games on
this website.
11. I would like 6% (6) 13% (13) 26% (25)
the opportunity
to sign up for a
newsletter/email
from this
website.
12. I would like 5% (5) 7% (7) 26% (25)
to see a blog or
message board on
this website.
13. I would like 2% (2) 1% (1) 11% (11)
to be able to
search this
website.
14. I would like 2% (2) 1% (1) 9% (9)
to see "Green"
events/news on
multiple levels
(local, state,
national, etc.).
Survey Questions
Question Agree Strongly
Agree
1. Having access 56% (54) 36% (35)
to "Green" tips/
facts could help
me to make
conservative
decisions.
2. I would like 42% (41) 15% (15)
to see carbon
footprint info
on this website.
3. I would like 55% (54) 35% (34)
to see energy
conservation
info on this
website.
4. I would like 56% (55) 26% (25)
to see alterna-
tive energy info
on this website.
5. I would like 49% (48) 26% (25)
to see sustaina-
bility info on
this website.
6. I would like 34% (33) 63% (62)
to see recycling
info on this
website.
7. I would like 38% (37) 26% (25)
to see organic
foods info on
this website.
8. I would like 40% (39) 36% (35)
to see info
about the
Cameron Univer-
sity community
garden plots on
this website.
9. I would like 48% (47) 40% (39)
to see info on
campus environ-
mental activi-
ties/
competitions on
this website.
10. I would be 27% (26) 8% (8)
likely to use
short inter-
active games on
this website.
11. I would like 43% (42) 12% (12)
the opportunity
to sign up for a
newsletter/email
from this
website.
12. I would like 43% (42) 19% (18)
to see a blog or
message board on
this website.
13. I would like 49% (48) 36% (35)
to be able to
search this
website.
14. I would like 49% (48) 39% (38)
to see "Green"
events/news on
multiple levels
(local, state,
national, etc.).
# Response Date
1 News from the Black, Gold, and Green! 12/16/09
2 Black, Gold ... and Green 12/3/09
3 11/24/09
4 Green Aggies 11/23/09
5 11/17/09
1 Well, for starters--how are we going 12/16/09
to start recycling when there are no
easily accessible recycling bins? I
wouldn't release the website until we
have an active way to participate
besides just clicking on a computer
to learn about being environmentally
conscientious. It will lose steam if
it is released prior to being able to
be actively involved (Yes, I know
that there are paper recycle bins in
the Chem dept and one little can
container). It must appear fun, and
competitions are a great way to
involve the "harder to reach" folks.
I'm glad that Cameron is finally
making a move in the "green"
direction!
2 12/03/09
3 11/24/09
4 11/23/09
5 11/17/09
Figure 4
CIS 4063 Newsletter Registration Scenario
Precondition: Internet and browser access.
Trigger: User types in URL address or selects link to go to
newsletter registration form. Main Success Scenario
1. User enters email address (required).
2. User clicks submit.
3. System sends user confirmation.
4. System assigns registration ID.
5. System archives email address.
6. Webmaster emails monthly newsletter to user. Extensions
3a. User enters invalid email address.
1. System displays "Invalid email address, please re-enter" in
webpage.
2. User returns to Main Success Scenario step 1. 3b. User enters
valid email address.
1. System displays "CU Green newsletter registration successful" in
webpage.
2. System populates email address field with user email address.
3. System populates email subject field with "CU Green Newsletter."
4. System populates email text field with "CU Green newsletter
registration successful."
5. System sends confirmed registration email.