Social relationships, well-being, and career commitment: exploring cross-domain effects of social relationships.
Wallace, Jean E.
IN THE WORK literature, social support from family and coworkers
has been found to be effective in coping with work-related stress and
related to enjoying and being committed to one's work (LaRocco,
House, and French 1980; Ng and Sorensen 2008; Thoits 1995; Van Daalen,
Willemsen, and Sanders 2006). Supportive coworkers may provide emotional
and instrumental assistance to one another, which are valuable resources
in facilitating career success and positive work attitudes (Hakanen,
Schaufeli, and Ahola 2008; Kay and Wallace 2010; Viswesvaran, Sanchez,
and Fisher 1999). In the health literature, social support and
integration may reflect the positive consequences of interpersonal
relationships, where there is a plethora of studies that demonstrate the
benefits for a variety of mental health outcomes (Haines and Hurlbert
1992; House, Umberson, and Landis 1988; Lincoln, Chatters, and Taylor
2003; Thoits 1995, 2011; Wellman and Wortley 1990).
At times, however, social relationships may also be characterized
as sources of strain for individuals. Some social ties (e.g., with a
spouse, friend, or coworker) can produce stressful demands that may
outweigh the positive consequences of such relationships (Thoits 1995).
Common forms of role strains may include excessive demands that exceed
an individual's capacity to fulfill (i.e., role overload),
incompatibility between the demands of multiple roles (i.e., role
conflict), and interpersonal problems or difficulties that arise through
interactions with others in complementary roles (i.e., role strain;
Pearlin 1989). In contrasting these stressful relationships with
supportive ones, this paper examines support, integration, and strain
within and across three role sets that represent the work, family, and
community domains. (1)
The purpose of this study is to explore the extent to which social
relationships in different life domains are related to overall
well-being and career commitment. In doing so, two specific gaps in the
literature are addressed. One is that most of the literature focuses on
how social relationships may protect or buffer individuals from the
harmful effects of strains, and this paper considers the possibility
that social relationships may also exacerbate or amplify the harmful
effects of strain for individuals. Second, this paper explores the
possibility of crossover effects of social relationships across
different domains, which is also largely ignored in the literature. Both
of these gaps in the literature are discussed below.
SOCIAL RELATIONSHIPS' MODERATING AND CROSS-DOMAIN EFFECTS
First, in both the work and health literatures, positive social
relationships are believed to not only have direct effects on well-being
that are independent of the strains individuals' experience, they
are also hypothesized to buffer or moderate the effects of strains on
individuals' well-being (House et al. 1988; Thoits 1995, 2011). The
"buffering effect" refers to how interpersonal relationships
may protect (or buffer) individuals from the harmful effects of
stressors. Talking and sharing experiences with others may significantly
reduce the psychological distress that arises in response to exposure to
stressors (Thoits 1986). As a result, individuals may appraise the
situation differently and effectively cope with the stressors they are
encountering. The buffering effects of social relationships have been
controversial for decades where some researchers find evidence of a
buffering effect and others only find evidence of a main effect (LaRocco
et al. 1980; Lin, Woelfel, and Light 1985; Stetz, Stetz, and Bliese
2006).
Most literature tends to focus on the beneficial or buffering
effects of positive interactions in coping with stressful situations.
However, not all moderating effects occur in the hypothesized direction
(i.e., to reduce the harmful effects of stressors). Rather, some social
interactions and relationships may make the situation worse for the
individual where "reverse buffering" occurs. In such
situations, the more support received results in the harmful
relationship between the stressors and strain becoming stronger (Kaufman
and Beehr 1986). Reverse buffering may occur when shared interactions
and relationships with others confirms that the situation is as bad as
it seems, or even worse (Fenaison and Beehr 1994). Alternatively,
attempts to support an individual may be unhelpful if the person in need
feels they are being judged, they are unable to openly sharing their
concerns, or their feelings about the situation are dismissed or
minimized (Lehman, Ellard, and Wortman 1986). This paper sets out to
advance our understanding of the effects of social relationships by
exploring the possibility that not all social interactions are
necessarily beneficial in coping with stressful situations.
Second, this paper investigates potential crossover effects of
social relationships across different life domains. There has been a
growing body of theoretical and empirical work that has demonstrated
that work and family, and more recently community, are interconnected
domains (Voydanoff 2005). While work, home, and community are usually
physically and temporally separate, their boundaries are highly
permeable and individuals daily cross the borders between these domains
as they manage and negotiate their different roles and related role
expectations (Clark 2000). However, much of this research has focused on
the extent to which the demands or strains in one domain affect role
quality and/or performance in another domain (Barnett, Gareis, and
Brennan 2009). Considerably less research has examined the extent to
which positive relationships, such as support or integration in one
domain, may be beneficial and reduce the harmful effects of strains in
another domain (Hakanen et al. 2008). For example, individuals may
receive support from their family in coping with work strains, or
receive support from their coworkers in coping with family strains. In
this study, the extent to which social support and social integration
moderate the effects of strain within their respective domains as well
as across the different domains is explored.
In exploring the potential moderating and crossover effects of
social relationships, a sample of Canadian lawyers from different legal
work settings has been selected. The overwhelming nature of practicing
law, in combination with a lack of social integration, may have
significant consequences for lawyers on a personal basis in terms of
feelings of distress, as well as important consequences regarding their
commitment to their professional career (Keeva 2006; Wallace 2001). In
addition, by focusing on a single occupation, it allows for controlling
for certain work-related factors that may result from shared
professional norms and expectations.
Three different aspects of social relationships are investigated
that reflect support, integration, and strain. All three aspects of
social relationships are examined in the work domain in terms of
professional relationships and the family domain in terms of marital
relationships. A third relationship domain, the community, is explored
in terms of lawyers' social integration, both formal and informal.
Well-being and career commitment represent two different outcomes that
reflect the complexity and scope of potential crossover and moderating
effects from these different domains (Barnett et al. 2009).
The remainder of this paper is organized as follows. First, the
literature on the three different social relationships examined in this
study, namely social support, social integration, and social strain, is
reviewed. Next the data and methods used in this study are presented and
the results of the analyses are summarized. This paper closes by
discussing the findings of this study and their implications for
research in this area.
SOCIAL RELATIONSHIPS ACROSS LIFE DOMAINS
Over the last few decades, it has been clearly established that
work, family, and community are interconnected domains (Voydanoff 2001).
That is, participation in social relationships in one domain may affect
role quality and performance in another domain (Voydanoff 2005; Wallace
and Young 2010). These different structural contexts contain incumbent
roles, where each role is part of a larger role set or a constellation
of roles around which important interpersonal relationships are formed
(Pearlin 1989). Sociologists tend to focus on the social relationships
formed within the boundaries of major social roles and role sets since
they are likely to have significant effects on individuals as the roles
of worker, spouse, and parent are so important to individuals'
identities (Pearlin 1989). Social relationships in the family,
workplace, or community may be supportive and the forms and functions of
support may vary by the nature of the relationship from which support is
drawn (House 1981). These institutionalized social roles are also
typically enduring and as a result when interpersonal difficulties arise
they can produce considerable chronic strain. Thus, relationships in
these different role sets may drain or generate resources or result in
positive or negative spillover across different domains. Three different
domains are examined in this study: work, family, and community. Three
types of social relationships are examined in this study: social
support, social integration, and social strain. Each type of social
relationship is described in greater detail below in terms of how they
are represented in each domain.
Social support from a variety of sources has been shown to be
important in reducing feelings of distress in general as well as coping
with the stresses of one's job. Feeling more connected to
one's family, work, and community are different ways in which an
individual may feel supported. Social support is defined as the
understanding, encouragement, concern, and caring offered during
stressful times (Thoits 1995, 2011). Social support is examined from two
different sources in this study: professional relationships and marital
relationships. Social support related to the professional domain refers
to the extent to which lawyers' colleagues are supportive in coping
with the stresses of their work. Marital support is examined by the
extent to which the individual is satisfied with the quality of their
marriage (Voydanoff 2004, 2005). It is hypothesized that more supportive
professional and marital relationships will enhance lawyers'
well-being and career commitment.
Social integration refers to "the existence, quantity, or
frequency of specific relationships" (Umberson et al. 1996:841). It
may reflect structural or affective interconnectedness with others and
with social institutions as a result of social interaction and
participation in relationships (Low, Keating, and Gao 2009; Voydanoff
2004, 2005). Professional integration may be indicated by lawyers'
participation in a variety of professionally related social activities
that often take place outside of regular work hours. For example, time
spent in social activities related to client development, conferences,
dinner meetings, and receptions are examples of different ways in which
lawyers may be more socially integrated within their profession. Given
the long hours and demanding nature of practicing law, many lawyers and
their spouses likely experience a considerable "time crunch"
as a result of the total work hours that has increased among dual-earner
couples (Barnett et al. 2009; Jacobs and Gerson 2001). Marital
integration is examined in terms of the amount of time the individual
spends alone with his or her spouse talking or sharing an activity.
Following Umberson et al. (1996), community integration captures
individuals' involvement in formal and informal social activities.
Informal community integration refers to the frequency with which
individuals visit, talk on the phone, or go out for dinner with friends,
neighbors, or relatives. Formal community integration refers to the
extent to which individuals attend club or community group meetings or
religious services. It is hypothesized that greater social integration
will be positively related to lawyers' well-being and career
commitment.
While social support refers to the positive, emotionally sustaining
qualities of relationships, relationship strain refers to the negative
or demanding aspects of these interactions (Umberson et al. 1996).
Strain may reflect the imbalance between demands and the resources
available to cope with those demands (Scharlach 2001). It may reflect
interpersonal conflicts within role sets where individuals experience
difficulties interacting with others in complementary roles, such as
among coworkers or spouses (Pearlin 1989). Strain is considered in this
study as it relates to the professional and marital domains.
Professional strain reflects the tensions and stress associated with
interacting with other members of the legal profession. The practice of
law has become the "business" of law with professional
relationships shifting away from collegiality to greater competitiveness
(Kessler 1997; Nelson and Trubek 1992; Wallace 1997, 2001) that has
added to the general feeling of pressure and psychological strain in the
profession (Rhode 2000). In addition, the preoccupation with profit has
exacerbated feelings of work-related strain, in part due to the lack of
mutual respect among colleagues acted out as incivility toward one
another (Wallace 2001, 2005). Marital strain is examined in terms of the
tensions and strains associated with housework. The division of
household labor is considered one of the most contested terrains for
couples (Bianchi et al. 2000). Research continues to show that women
spend twice as much time in household tasks compared to their husbands,
even when they both hold full-time careers (Wallace and Young 2010). As
well, husbands and wives often have different expectations and standards
regarding the completion of household tasks that can cause stress and
disagreement in the marital relationship. It is hypothesized that
greater social strain will be harmful to lawyers' well-being and
reduce their career commitment.
DATA AND METHODS
Sample
The data are from the 2000 "Juggling It All Survey" that
collected information on practicing lawyers' work and family
experiences and attitudes. The survey was distributed to all practicing
lawyers in the Province of Alberta. Of the 5,921 lawyers contacted,
1,829 completed the survey yielding a 31 percent response rate. A
comparison of the sample data to the provincial figures from the Law
Society of Aiberta using chi-square tests (available from author)
indicates that similar proportions of lawyers are represented in the
survey data by gender, practice setting (i.e., law firm, solo practice,
private corporation, government), and city. For the purposes of this
paper, the sample is restricted to lawyers who were married or living
common law at the time of the study (N = 1,436).
The sample includes 953 (66 percent) men and 483 (34 percent)
women. They have been married or living common law for approximately
14.5 years on average and 59 percent were parents at the time of the
survey. Their average household income was $173,974 (Canadian dollars)
and they work about 51 hours a week at the office and at home, including
evenings and weekends. Slightly more than half (55 percent) work in law
firms, and the rest are employed in solo practice, government offices,
or private corporations.
Dependent Variables
Well-being was measured by the mean score of seven items from Ross
and Mirowsky's (1989) shortened version of the Centre for
Epidemiology Studies' Depression Scale scale developed by Radloff
(1977). Well-being is often operationalized by respondents' scores
on measures of depression (Luhmann et al. 2012), where well-being and
distress are considered opposition ends of a single continuum (Payton
2009). Respondents were asked to report how often, in the past week,
they had experienced the following: had trouble getting or staying
asleep, could not get going, had trouble staying focused on what they
were doing, felt everything they did required effort, felt sad, felt
lonely, or could not shake the blues. Responses included: never (coded
1), not very often (coded 2), often (coded 3), and most of the time
(coded 4) ([alpha] = .85). High scores indicate more distress in terms
of reporting more depressive symptoms (poorer well-being) and low scores
indicate less depressive symptoms (better well-being). Career commitment
was measured by the mean score of six Likert items (Wallace 2001) that
tap the extent to which respondents would like to continue working in
the legal profession or a different occupation, plan to continue
practicing law as long as possible, and would like to leave, are
thinking of leaving or intend to leave the legal profession in the near
future ([alpha] = .91).
Independent Variables
Professional support was measured by the mean score of four Likert
items that House (1981) used to assess emotional support. Respondents
indicated how often the lawyers they usually talk to: listen to their
work-related problems, empathize with their stresses, offer support and
encouragement, and show concern. The response categories included: never
(coded 1), not very often (coded 2), often (coded 3), and most of the
time (coded 4), where a higher score indicates more support ([alpha] =
.89). Professional integration was measured by the number of times a
month respondents attend professional activities (e.g., related to
business or client development, conferences, meetings, or receptions)
before 8:00 AM, over lunch, after 6:00 PM during the month, or on
weekends (day or night). In order to normalize the distribution of this
variable, it was coded 1 if less than once a month; 2 for once or twice
a month; and 3 for more than twice a month. This measure taps the extent
to which lawyers participate in social, work-related activities related
to their work outside of regular working hours. Professional strain was
measured by the mean score of three Likert items developed for this
study: I often observe a lack of respect displayed among lawyers, I find
dealing with other lawyers is often very stressful, and I regularly
encounter lawyers who are uncivil to one another. The response
categories ranges from strongly disagree (coded 1) to strongly agree
(coded 5), where a higher score reflects greater professional strain
([alpha] = .83).
Marital support was measured by the Marital Quality scale from the
National Survey of Families and Households (Sweet, Bumpass, and Call
1988). Respondents were asked to indicate how happy they are with the
following aspects of their relationship with their partner: the
understanding they receive, the love and affection they receive, the
amount of time they spend with their partner, the demands their partner
places on them, their sexual relationship with their partner, and the
way their partner spends money. The responses categories included: very
unhappy (coded 1), somewhat unhappy (coded 2), neither happy nor unhappy
(coded 3), somewhat happy (coded 4), and very happy (coded 5) ([alpha] =
.84). Marital integration was measured by a single item that asked
"Over the past month, how often have you and your partner spent
time alone with each other talking or sharing an activity?" and the
responses included: almost never (coded 1), several times (coded 2),
once a week (coded 3), several times a week (coded 4), and almost daily
(coded 5). Marital strain was measured by the mean score of two Likert
items from Twiggs, McQuillan, and Ferree (1999) that include: I feel I
am never able to do the household chores the way my spouse wants them
done; and I feel I never do as much housework as my spouse would like.
The responses ranged from strongly disagree (coded 1) to strongly agree
(coded 5) ([alpha] = .82), where a higher score reflects greater marital
strain.
Informal community integration was measured by the sum of three
items following Umberson et al. (1996) where respondents are asked to
indicate how often they usually do the following: visit with family or
friends at their homes, talk with friends on the phone, go out to dinner
with friends. Formal community integration was measured by the sum of
three items following Umberson et al. (1996) where respondents are asked
to indicate how often they usually do the following: attend club or
community group meetings, attend church. Response categories for each
item include: never (coded 0), less than once a year (coded 1), less
than once a month (coded 2), once a month (coded 3), every couple of
weeks (coded 4), once a week (coded 5), several times a week (coded 6),
and almost daily (coded 7). A higher score reflects greater
participation in community activities.
Control Variables
Sex was coded 1 for males and 0 for females. Number of children is
the number of children currently living with the respondent under the
age of 18. The literature suggests that the number of children may be
correlated with the strain and resources that parents experience (Jacobs
and Gerson 2001). Household income (ln) was measured by the natural
logarithm of the total annual household earnings for the 1999 tax year,
before taxes and other deductions are made. The natural logarithm was
used to reduce the extreme positive skewness of income and reduce the
impact of outliers. Work hours were measured by two items tapping how
many hours in an average week respondents work at the office and at home
(including evenings and weekends). Time in paid work may have
implications for the time, energy, and resources individuals have in the
work domain as well as family and community domains (Voydanoff 2004).
Work overload was measured by four Likert items from Caplan et al.
(1975) that reflect the extent to which respondents' feel their
workload is too heavy, they have to work very quickly in their job to
get everything done, they do not have enough time to get everything done
in their job, and they often feel rushed in their job. The response
choices range from strongly disagree (coded 1) to strongly agree (coded
5) ([alpha] = .78). Age is the age of the respondent at the time of the
survey.
Analysis
First, the main effects of lawyers' social relationships on
well-being and career commitment (Model 1, Table 1) were estimated.
Next, the buffer hypotheses were tested by determining whether the
cross-product interaction terms between social support and strain and
between social integration and strain have statistically significant
effects on well-being and career commitment. To do this, a series of
intermediate models (available from author) were estimated to derive the
final models for each dependent variable that are presented in Model 2
in Table 1. Each cross-product interaction term (e.g., professional
support-by-professional strain, professional integration-by-professional
strain) was added to Model 1. All statistically significant interaction
terms were then added simultaneously to Model 1 and the final results
are contained in Model 2 of Table 1. Empirical support for the buffer
hypothesis is indicated by statistically significant positive
interaction coefficients for the distress model and negative interaction
coefficients for the commitment model. A statistically significant
negative interaction coefficient for distress and a statistically
significant positive interaction coefficient for commitment suggest a
"reverse buffering" or amplifying effect (Beehr 1995; Fenalson
and Beehr 1994; Stetz et al. 2006; Wallace 2005), which is discussed in
greater detail below.
It should be noted that examination of the zero-order correlations
shows that none suggest collinearity problems (available from author).
In addition, following Fox (1991), variance-inflation factors were
estimated for all of the variables included in the analysis. These
results (available from author) also suggest that multicollinearity
among the predictors is not evident for any of the variables.
RESULTS
Main Effect Regression Results (Model 1)
Starting first with the control variables related to well-being,
lawyers who are male ([beta] = -.125), have more children ([beta] =
-.062), have higher household earnings ([beta] = -.080), and are older
([beta] = -.059) report less distress compared to those who are female,
have fewer children, have lower household earnings, and are younger. A
heavier workload is positively related to distress ([beta] = .161),
whereas the total number of hours worked per week is unrelated.
Turning next to the social relationship variables, in regard to the
professional domain, only professional strain appears relevant to
lawyers' well-being ([beta] = .182), where more tense and stressful
interactions with other lawyers results in greater distress. Social
support and integration within the legal profession appear unrelated to
lawyers' overall well-being. In regard to the marital domain,
marital support is the most important predictor of lawyers'
distress ([beta] = -.279), where it appears critical in improving the
overall well-being of lawyers. Marital strain is significant in
contributing to lawyers' distress ([beta] = .094), whereas marital
integration, measured as time alone with one's spouse, is not.
Last, informal community interaction in terms of engaging in social
activities with friends and/or family is important in enhancing
well-being ([beta] = -.043), whereas formal community interaction is
not.
In summary, both the profession and marital domains present strains
that contribute to lawyers' distress, while the marital and
community domains offer some support and integration that enhances their
well-being.
Turning next to the equations for career commitment, women are more
committed to their careers than men ([beta] = -.053). Lawyers who work
longer hours are more committed ([beta] = .105), but those who perceive
their workload is overwhelming are less so ([beta] = -.127). Age is
positively related to career commitment ([beta] = .068), while the
number of children and household earnings are not.
The most important predictor of lawyers' career commitment is
professional strain ([beta] = -.189), where more tense and stressful
interactions with other lawyers significantly reduce career commitment.
It is interesting to note that professional strain, in combination with
work overload, appears to have the most harmful effects on both
lawyers' well-being and career commitment. Support from colleagues
in coping with work-related stress is important in increasing
lawyers' career commitment ([beta] = .099) but professional
integration is unrelated. In regard to the marital domain, only support
from one's spouse is related to career commitment ([beta] = .095),
where the more satisfied the lawyer is with his or her marital
relationship, the more committed they are to their legal career. Last,
formal community integration is related to lawyers' career
commitment ([beta] = .079), whereas informal community integration is
not. The more lawyers participate in club, community, or church
activities, the more committed they are to their career.
In summary, strain encountered in the profession is the most
important predictor of lawyers' career commitment. Support from
colleagues and one's spouse appears important in enhancing career
commitment, as well as involvement in formal community activities.
Interaction Effect Regression Results (Model 2)
Next, we turn to the results from the interaction tests of the
buffer hypothesis. Of the 12 interactions tested, six were statistically
significant. Two general patterns of findings are worth noting. First,
only one of the six significant interaction terms involves support and
strain within a single domain--namely the interaction between marital
support and marital strain. Second, two of the six significant
interactions are in the hypothesized direction that suggests buffering
or protective effects, whereas four are in the opposite direction
suggesting reverse buffering, or amplifying effects.
The two types of social relationships that appear to significantly
buffer feelings of strain are professional integration ([beta] = .250)
and informal community integration ([beta] = -.321) and both buffer
lawyers' feelings of marital strain. The more lawyers engage in
professional activities that integrate them into the legal profession,
the less marital strain negatively affects their overall sense of
well-being. Similarly, the more lawyers participate in informal
community activities, the less feelings of marital strain reduce their
career commitment. As noted above in regard to Model 1, marital strain
was a significant predictor of lawyers' well-being but hot their
career commitment.
Turning next to the social relationships that are "reverse
buffering," we see that both marital ([beta] = -.298) and
professional ([beta] = .208) support increase the harmful effects of
marital strain on distress and career commitment, respectively. As well,
marital integration ([beta] = -. 194) and formal community integration
([beta] = -.184) significantly enhance the harmful effects of
professional strain on lawyers' overall distress. In Model 1,
recall that professional strain was an important predictor of both
well-being and career commitment. The implications of these findings are
discussed in greater detail below.
DISCUSSION AND CONCLUSIONS
The purpose of this study was to explore the extent to which social
relationships in different life domains are related to lawyers'
overall well-being and commitment to their legal careers. In doing so,
this study also set out to explore whether the moderating effects of
social relationships were harmful or beneficial, as well as whether they
moderated the effects of strain within the same domain or across
different domains. The discussion below first examines the main effect
results, followed by a discussion of the findings regarding the
buffering and amplifying effects of social relationships within and
across domains.
The results of the main effects analyses (Model 1) show that
strains from the profession and marital domains significantly reduce
lawyers' overall well-being, while social relations in the marital
and community domains offer supports that enhance their well-being.
Strain and tension encountered in interactions with members of the legal
profession is the most important predictor of lawyers' career
commitment. Support from colleagues and one's spouse appears
significant in enhancing career commitment, as well as involvement in
formal community activities. Thus, a mixture of support, integration and
strain from all three domains is relevant to both lawyers' general
well-being as well as their commitment to their legal careers.
Others have also reported that rewarding relationships from nonwork
domains, such as support from one's family and community
integration, are important in understanding positive work attitudes
(Voydanoff 2001). Lawyers who are more satisfied with the quality of
their marital relationship, may find that their spouse supports their
career, and listens and empathizes with the stresses of their work,
which enhances their work attitudes. Participation in the community may
provide opportunities to access and mobilize social capital that
benefits one's career (Voydanoff 2001). There is limited research
examining the social relationships across the three domains,
particularly those involving the work and community domains. More
research is needed that examines involvement in the community in the
study of the work-family interface in terms of the relationships between
these domains and how they may benefit or deplete one another.
Turning next to the tests of the moderating effects of support and
integration within and across domains, two interesting patterns were
noted. First, five of the six significant interaction terms involve
support/integration and strain across the domains, whereas only one
interaction is limited to variables within a single domain. It appears
that domain specificity is not necessarily key to documenting
interaction effects, which has been proposed in the literature (e.g.,
van der Doef and Maes 1999). This suggests that it is also important to
consider the cross-domain effects of support, integration, and strain.
(2)
Second, two of the six significant interactions reflect buffering,
or protective, effects, whereas four reveal reverse buffering, or
amplifying, effects. The two types of social relationships that appear
to significantly buffer feelings of strain are professional integration
and informal community integration that reduce the harmful effects of
lawyers' marital strain. As predicted and suggested by others,
engaging in activities at work or in the community appears to offer a
protective buffer in regard to marital strain. That is, social
integration in these other domains may provide a respite or distraction
from the stressful relationships and interactions the individual
experiences at home (Martire, Stephen, and Atienza 1997).
The results also show that not all support resources or integrative
activities are necessarily beneficial and instead may be detrimental to
individuals' well-being and career commitment. Perhaps support from
others may reaffirm the aversive nature of the strained relationships
among colleagues or with one's spouse and as a result the
individual's negative responses may be heightened rather than
reduced (Kaufman and Beehr 1986). Talking with others or spending time
with them may result in dwelling on the nature of the problem,
revisiting tensions, or other negative experiences, where the supportive
others may encourage the individual to see that conditions are as bad as
or even worse than they thought (Carlson and Perrewe 1999; LaRocco et
al. 1980; Ross and Mirowsky 1989; Wallace 2005; Westman 2005). Karasek,
Triantis, and Chaudhry (1982) refer to this as the "stress-transfer
effect" when social support exacerbates rather than reduces the
effects of stressors or strains. They suggest that stress transfer is
more prevalent when members of one's support systems are also
feeling high levels of stress, particularly if it is due to the same
factors. As an example, if the individual shares his or her experience
about the strain they experience regarding the division of household
labor with their spouse, and their spouse is also experiencing this
situation as stressful, they may transfer feelings of strain to one
another. As a result, the negative effects of their marital strain on
their well-being may be amplified rather than reduced. Likewise in
regard to professional support, if a lawyer's colleagues share high
levels of professional strain, the colleague who provides understanding,
empathy, and concern may legitimize and exacerbate negative feelings
about the situation and its effects on their career commitment (Wallace
2005).
An important direction for future research is to explore the
conditions under which stress transfer is likely to occur. One factor to
consider may be the extent to which members of one's support system
are also exposed to high levels of the same strains and stressors.
Another might be to examine the closeness of the individual with their
colleagues or spouse. Rook, Dooley, and Catalano (1991) suggest that
particularly close associates or spouses may feel the pain of one
individual as if it were their own. Finally, Westman's (2001) work
on stress and strain crossover is based on the core assumption that
one's stress or strain has an impact on others in different
settings and future research may explore the mechanisms that underlie
the crossover process.
In addition, the purpose, content, or intent of supportive
communication may be an avenue for future research in attempting to
better understand the reverse buffer effects. Clark (2002) explores how
individuals attempt to integrate, separate, and balance work and family
in their communication with coworkers and family members. She found, for
example, that feeling obligated to talk about one domain with people in
another domain may have different associations with positive and
negative work and family outcomes compared to talk that communicates
understanding and meaning of one domain to another. As well, she
suggests that certain types of communication may be more effective in
preventing role conflict between the domains as individuals explain and
plan their obligations and activities, whereas others may be more
reactive as they share their experiences associated with conflicting
roles. Along related lines, Crossfield, Kinman, and Jones (2005) compare
the extent to which the frequency versus the quality of communication
affects well-being in their study of the crossover of work stress among
dual-career couples, again emphasizing the importance of examining the
content of the communication involved in providing support to one
another.
In addition, the interaction results for social integration were
also mixed--some indicating buffering effects and others suggesting they
enhance the harmful effects of stressors. The measures of integration in
this study reflect the amount of time individuals spend in
extra-professional activities outside of regular work hours, the amount
of time individuals spend alone with their spouse and how frequently
they participate in informal and formal community activities. While
engaging in activities in another domain may offer the individual a
healthy distraction from the source of their strain (e.g., as in the
beneficial buffering effects of professional and informal community
integration involving marital strain), in other situations, such social
activities may be at the expense of effectively coping, or possibly
reflect avoiding dealing with, the source of the problem. It is also
possible that those who are more highly integrated, regardless of
whether it is within or across domains, experience more time-based
strain that can act as a secondary or chronic stressor thereby
exacerbating the effects of strain for the person. Future research might
examine the conditions under which social integration is an effective
coping strategy that reduces the harmful effects of relationship strain
and those where it becomes a more damaging response that is detrimental
to the individual's well-being.
In closing, several limitations of this study must be noted. The
cross-sectional data presented in this study are based on subjective
self-reports. Such data are susceptible to the effects of common method
variance where relationships between variables measured with the same
method, such as self-report surveys, may be artificially inflated.
Second, this data set had limited measures of social integration in the
community. It is unknown how support and strain from the community would
function in this model. As Voydanoff (2005) points out, community
participation or integration is associated with supportive resources as
well as demands and obligations. It is also important to note that the
analysis was limited to a single, high-status, professional occupation.
Some of the findings may be limited to this particular occupation under
study or professionals in general. For example, the extent to which
work-related variables, such as work overload and professional strain,
are so critical to lawyers' well-being and career commitment may be
a function of holding a career that demands exceptional investments and
dedication in education, training, and one's subsequent career. For
others who hold "just a job," factors from other life domains,
such as family or community, may be more consequential for their
well-being and work commitment.
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JEAN E. WALLACE
The University of Calgary
(1) It should be noted that only measures of integration in
one's community were available in this data set.
(2) Refer to Voydanoffs extensive work on the cross-domain effects
of work, family, and community (e.g., Voydanoff 2001, 2004, 2005). Her
approach is somewhat different than the one proposed here where she
examines the mediating, rather than the moderating, effects
relationships between the domains.
Support for this research was provided by a Research Grant from the
Law School Admissions Council (LSAC). The opinions contained in this
paper are those of the author and do not necessarily reflect the
position or policy of LSAC. This paper was written while Dr. Wallace was
supported by a Killam Resident Fenowship at the University of Calgary. I
wish to thank Marisa C. Young for her helpful comments on an earlier
draft of this paper.
Jean E. Wallace, The University of Calgary, Department of
Sociology, 2500 University Dr. NW, Calgary, AB T2N 1N4. E-mail:
jwallace@ucalgary.ca
Table 1
Regression Results for Lawyers' Well-Being and Career
Commitment (N = 1,436)
Distress Distress
Model 1 Model 2
Variable b ([beta]) b ([beta])
Sex (male = 1) -.138 (-.125) *** -.138 (-.125) ***
Number of children -.040 (-.062) * -.036 (-.056) *
Household earnings (ln) -.070 (-.080) ** -.076 (-.086) ***
Weekly work hours .002 (.040) .002 (.041)
Work overload .107 (.161) *** .108 (.162) ***
Age -.003 (-.059) * -.003 (-.058) *
Professional support -.028 (-.037) -.028 (-.037)
Professional integration -.002 (-.003) -.106 (-.173) **
Professional strain .103 (.182) *** .176 (.311) ***
Marital support -.174 (-.279) *** -.063 (-.100)
Marital integration -.004 (-.016) .044 (.160) *
Marital strain .049 (.094) *** .121 (.230)
Informal community -.007 (-.043) * -.006 (-.040)
integration
Formal community -.005 (-.027) .024 (.141)
integration
Significant interactions:
Within domains
Marital support x marital -.041 (-.298) **
strain
Across domains
Marital integration x -.015 (-.194) *
professional strain
Formal community
integration x -.009 (-.184) *
professional strain
Professional integration .040 (.250) **
x marital strain
Professional support x
marital strain
Informal community
integration x marital
strain
Constant 2.961 *** 2.554 ***
Total [R.sup.2] .276 *** .288 ***
Career Career
commitment commitment
Model 1 b Model 2 b
Variable ([beta]) ([beta])
Sex (male = 1) -.096 (-.053) * -.099 (-.054) *
Number of children .021 (.020) .023 (.022)
Household earnings (ln) .065 (.044) .068 (.047)
Weekly work hours .008 (.105) *** .007 (.099) ***
Work overload -.140 (-.127) *** -.138 (-.125) ***
Age .007 (.068) * .007 (.068) **
Professional support 122 (.099) *** -.018 (-.014)
Professional integration .027 (.026) 024 (.024)
Professional strain -.178 (-.189) *** -.176 (-.188) ***
Marital support .098 (.095) *** .096 (.093) ***
Marital integration -.019 (-.041) -.018 (-.039)
Marital strain -.040 (-.046) 033 (.038)
Informal community 007 (.027) .060 (.224) **
integration
Formal community .022 (.079) ** .023 (.082) **
integration
Significant interactions:
Within domains
Marital support x marital
strain
Across domains
Marital integration x
professional strain
Formal community
integration x
professional strain
Professional integration
x marital strain
Professional support x .053 (.208) *
marital strain
Informal community -.019 (-.321) **
integration x marital
strain
Constant 2.395 *** 2.146 ***
Total [R.sup.2] .122 *** .129 ***
Notes: * p < .05; ** p <.01; *** p <.001.