Take this job and love it.
Levine, Daniel
For more than 30 years, the federal government has been trying to
figure out ways to get people to work. It spends billions of taxpayer
dollars each year on job-training and placement programs with
questionable results.
For the past six years I have written a series of articles for
Reader's Digest titled "My First Job," in which
successful people discuss the value of their early work experiences.
Their jobs were not part of government-sponsored training or placement
programs; they were simply low-level jobs earned through diligent
effort. And what they learned in these jobs goes a long way toward
dispelling several liberal myths about the workplace in general and
entry-level jobs in particular.
Myth #1: Low-paying jobs are a dead end.
Roberto Suarez fled Cuba after Castro came to power and arrived in
Miami with just $5 in his pocket and a small duffel bag of clothes. He
doggedly pursued every job lead. When he heard about openings at
"the Herald," he had no idea what it was, but he went there
anyway and stood in line for hours, hoping to be called for temporary
work. Eventually he was picked for a 10-hour night shift bundling
newspapers. Leaving work at 5 A.M., he was told to come back in five
hours if he wanted to work again. He returned every day; after three
months he was given a regular five-day shift. Suarez went on to become
president of the Miami Herald Publishing Co.
Nothing makes Herman Cain, the CEO of Godfather's Pizza,
quite so angry as youngsters who refuse jobs or complain about them
because they do not pay enough or because they consider the work beneath
them. Cain held a number of early jobs including mowing lawns, washing
dishes, and handling a jackhammer on a construction crew. He expresses a
view shared by all those interviewed: "In every job I've held,
I have learned something that helped me in my next job. If you look hard
enough, you can learn from any job you do."
All their jobs were low-paying, but they were also among the most
valuable and enriching experiences of their lives. These jobs were their
introduction to the real world. They were exposed, often for the first
time, to some of the basic requirements necessary to succeed, such as
arriving on time, working with others, being polite, and dressing
presentably. Their first jobs also helped them develop a strong work
ethic and character.
The lessons that New Jersey developer and trucking magnate Arthur
E. Imperatore learned while working in a candy store at age 10 made such
an impression on him that he can recall them today--more than 60 years
later. One day while sweeping the store, he found 15 cents under a table
and gave it to the owner. Imperatore was shocked when the owner admitted
placing the coins there to see if he could be trusted. Imperatore went
on to work for him for several years and learned a lasting lesson:
"I've never forgotten that honesty is what kept me in that
job."
Oklahoma congressman J.C. Watts was a dishwasher in a diner when
he discovered that his hard work and professionalism were not going
unnoticed. A local clothing store extended him a line of credit because
the owner had heard he was diligent and trustworthy. Watts was just 12.
When Norman Augustine, the CEO of Lockheed-Martin Corp., worked on
a roofing crew as a young man, he was responsible for spreading tar out
of barrels. He learned to appreciate his work according to his own
private standard of value: "Since it took two hours to spread a
barrel and I earned $1.69 an hour, that came out to about $3.38 a
barrel. A ball game was a half-barrel event, a date was a two-barrel
affair, and the prom was a six-barrel night."
Myth #2: Low-paying jobs destroy confidence.
Author and former presidential speechwriter Peggy Noonan said the
first time she felt truly self-assured was when she worked as a
14-year-old summer-camp counselor. Says Noonan, "That first job
showed me I could be responsible and more than the class clown."
Jeane Kirkpatrick, a former U.S. ambassador to the United Nations,
worked as a small-town newspaper reporter in Mount Vernon, Illinois,
when she was 15. She says the job taught her "to be on time and
meet deadlines. In return, I was treated with respect. It gave me an
overwhelming sense of pride and taught me the fundamentals of
professionalism."
Gordon M. Bethune, the chairman and CEO of Continental Airlines,
worked for his father's small crop-dusting business in Mississippi
when he was 15. Bethune was responsible for loading chemicals onto
planes and helping guide them in for landings. He always knew that
without his help, the business would not have been able to function
effectively. Bethune and the others interviewed agreed that the
confidence gained from these first jobs made it possible for them to
master jobs of greater responsibility later on.
Other first jobs were equally unglamorous: Actress Patricia
Richardson, star of the ABC sitcom Home Improvement, scrubbed bathroom
floors and toilets in a hotel. Telecommunications executive John J. Sie
worked on the assembly line of a stapler factory. Ivan Seidenberg, the
chairman and CEO of NYNEX, was a janitor.
Herman Cain expresses a sentiment shared by most of those
interviewed: "My job was not glamorous or high-paying, but that
didn't matter. It taught me that any job is a good job and that
whatever I was paid was more than I had before."
Myth #3: Entry-level employees need the guidance only job-training
programs can give.
A parent's advice, encouragement, and love help a child
develop the confidence necessary to tackle a first job much more
effectively than any government program.
Jack Faris, the president and CEO of the National Federation of
Independent Business, recalls his parents teaching him when he was 13 to
budget his earnings from his first job as a gas-station attendant. Ten
percent of whatever he earned went into a mason jar that he took to
church every Sunday. Twenty percent was set aside for room and board
(but his parents actually saved it for his college education). Another
20 percent went toward his own savings, and he was free to spend the
remaining 50 percent on whatever he pleased.
Elaine L. Chao, a former president of the United Way of America,
remembers her father working three jobs and still making time to help
her with homework in the evenings. When she took her first job, as a
library assistant, she remembered the wise advice that motivated her to
succeed. He once told her, "You have a responsibility to develop
your God-given talents. America is a wonderful country where if you work
hard, anything is possible."
Today show host Katie Couric worked as a counselor at a camp for
blind children because her parents wanted her to learn the importance of
helping those less fortunate.
Lt. General William G. Pagonis (Ret.), who directed the movement
and supply of the allied troops during the Persian Gulf War, was six
years old when he started shining shoes in his father's diner. By
age 10, he was clearing tables and working as a janitor. One of his
proudest moments came when his father told him he was the best "mop
guy" he'd ever had. Says Pagonis, who now handles logistics
for Sears, Roebuck and Co., "My father made it clear I had to meet
certain standards. I had to be punctual, hard-working, and polite to the
customers."
J.C. Watts recalls that his father, who worked three jobs, told
his son at an early age, "If you understand sacrifice and
commitment, there are not many things in life you can't have."
Myth #4: Employers look for ways to exploit their low-paid workers.
Wendy's founder R. David Thomas worked in a diner and says he
will never forget the owners, Greek immigrant brothers named Frank and
George Regas. Says Thomas, "They taught me the importance of being
polite and of praising people for a job well done. From them I learned
that if you work hard and apply yourself, you succeed. It's really
not that complicated."
Thomas applied many of the lessons from that first job to the
successful restaurant chain he founded years later. After taking a
chance on hiring Thomas, who was just a young boy, the owners exposed
him to real-world experiences that affected the course of his life.
Thomas considered the Regas brothers his role models. They never asked
him or any other employee to do a job that they would not do themselves.
This made a deep impression on Thomas and motivated him to adopt similar
principles.
Those I interviewed said they still use the skills they learned in
their first jobs and are forever grateful to the employers who hired
them. Their employers made a point of watching and nurturing them while
providing advice and personal guidance.
Country music star Shania Twain was 14 when she landed her first
job at a McDonald's. The manager assigned her to work the cash
register and provided encouragement when he noticed her strong work
habits and polite manner. She was soon stationed at the drive-through
window. Motivated by her manager's trust and encouragement, Twain
strove to take on new responsibilities. She was eventually promoted to
training new hires.
One of the best ways for young people to learn effective work
habits is by watching employers practice them. This, combined with the
practical experience of working, will enhance a young person's
self-respect and teach important values. There is no more effective
job-training program than experience and no better teacher than an
employer who cares enough to help a young person develop a solid work
ethic.
Daniel Levine is a senior editor in the Washington bureau of
Reader's Digest.