Media and celebrity: production and consumption of "well-knownness".
Hellmueller, Lea C. ; Aeschbacher, Nina
1. Introduction
"Two centuries ago when a great man appeared, people looked
for God's purpose in him; today we look for his press agent"
(Boorstin, 1972, p. 45). Daniel Boorstin (1962, 1972) pointed out how
much of our thinking about human greatness has changed since Shakespeare
divided great individuals into three classes: Those who had greatness
thrust upon them, those who achieved greatness, and those born great
(Boorstin, 1972, p. 45). Within the last century, processes by which
Celebrities can be manufactured have been established. (The term
celebrity is multifaceted and has changed its meaning over time. Within
this essay, the term can either refer to the actual human being
represented by the term or to the tradable commodity that a celebrity
generates or to the theoretical concept, Bell, 2009, p. 1. To avoid
confusion, we will capitalize the human being represented by the term,
i.e., "Celebrity.") In fact, since the birth of mass
commercial culture, a society-wide system that supports the creation of
Celebrities has been in place (Gamson, 1992). Therefore, Boorstin (1972)
defines a Celebrity (i.e., the human person) as a "human
pseudo-event," that is a product of manufacture--a creation--rather
than the result of merit.
The media play a crucial role in that creation of Celebrities: They
provide visibility and a distribution channel of Celebrities'
activities, which contribute to their well-knownness in society. In the
democracy of pseudo-events, everyone can become a Celebrity by getting
into the media's spotlight and by staying there (Gamson, 1992;
Ponce de Leon, 2002; Boorstin, 1972). Rojek (2001) argues that the
"human pseudo-event," that is attributed celebrity as a
concentrated representation of an individual as newsworthy (e.g.,
Boorstin, 1962, 1972), is only one type of contemporary celebrity
status. Ascribed celebrity, on the other hand, is the celebrity of
biological descent whereas achieved celebrity is the celebrity of
accomplishments-that is, individuals who possess rare talents or skills.
However, mass media may play a stronger role in the creation of
Celebrities than assumed by Rojek (2001). To give an example, not all
players who are merely drafted into the National Football League (i.e.,
achieved celebrity status through talent and skills) receive the same
attention in society because they do not receive the same attributed
celebrity status by the media. Therefore, the representation in the
media and the public's attention to it mainly influences the
process of contemporary celebrity creation (Bell, 2009, p. 3). Hence,
the media maintain the intersection between achieved and attributed
celebrity status. They can decide whether someone who embodies talent
and skills is newsworthy or not and thus highly contribute to their
celebrity status in society. Due to the emerging omnipresence of created
celebrity status (e.g., media can create a celebrity), this review
primarily concerns itself with this type of celebrity and its
intersections with achieved celebrity.
It is particularly important to highlight the celebrity industry on
a space and time perspective, as these two components intertwine and
provide the driving forces for change in the celebrity system. During
the mass communication culture's early years, each celebrity sector
was largely concentrated in a special location (i.e., Nashville's
country music made it famous; public art celebrities did so for Seattle;
film for Los Angeles, and so on). Due to technological processes, the
celebrity industry has evolved into a stage of decentralization. Not
only has celebrity manufacturing moved into sectors beyond entertainment
(e.g., sports, politics, and business), but Celebrities also do not
remain in one sector (e.g., movie actor Ronald Reagan was elected
governor of California in 1966 and president of the United States in
1980; bodybuilder and action star Arnold Schwarzenegger became governor
of California in 2003). In terms of time, the celebrity industry
constitutes a growth industry: each year more people become involved in
producing Celebrities; more institutions use them to create jobs such as
travel experts, whose whole function is to smooth Celebrities'
movements through airports (Rein, Kotler, & Stoller, 1997, p. 41) or
the appearance industry (i.e., costumers, cosmeticians, hairstylists)
whose job is to satisfy a competitive market environment that has fueled
a race in all sectors to look younger and to better match the appearance
requirements of their sectors (Rein, Kotler, & Stoller, 1997).
Nowadays, U.S. popular culture tends to highly influence the global
Celebrity market. Economic interests drive boosting this global appeal.
Celebrity provides an alternative way to increase revenues in an
international market. But using various Western Celebrities for that
purpose has not always been successful because consumers grow up in a
particular culture and inherit particular cultural values, beliefs, and
processes of perception. In fact, research shows that consumers respond
to advertising messages congruent with their culture and with people who
reflect its values (e.g., Paek, 2005). In a cultural context, a
Celebrity always functions as a cultural hero, and individuals consume a
particular form of celebrity culture as a way to be informed,
entertained, and included in their cultural community (Hofstede, 1991;
Paek, 2005; Ting-Toomey, & Chung, 2005). By "hero" we
refer to a person who possesses characteristics that serve as role
models and are highly prized within a particular society (Paek, 2005; de
Mooij, 1998). In studying Celebrity and media, one has to take into
account the cultural context in which the data are collected, as
Celebrities typically embody characteristics praised within one society
or within a particular culture (e.g., Western culture).
In reviewing research in the field of media and Celebrities, we
must first specify the terms we use to explicate the concepts. We use
the term mass media to describe media organizations that transmit
information to a dispersed public, such as news portals on the Internet,
newspapers, television, radio, and magazines. Furthermore, we use the
term online to refer to information that people receive through the
Internet. We will avoid the term new media as we agree with Shoemaker
& Vos (2009) that the term is misleading with regards to the
Internet, which made its appearance as a serious news medium in 1990 and
is now well established. Thus, we will use the particular term for the
medium such as Internet. As we will, however, make use of the term
social media, we opted to use Kaplan and Haenlein's (2010)
definition which states, "Social Media is a group of Internet-based
applications that build on the ideological and technological foundations
of Web 2.0, and that allow the creation and exchange of user Generated
Content" (p. 61). Consequently, social networking sites, blogs, and
"content communities" like YouTube can all be subsumed under
this term (Kaplan & Haenlein, 2010, p. 62). Further, Reality TV
emerged in the last 20 years as an important distributor and creator of
Celebrities. By reviewing past academic research about Reality TV,
Mielich (1996) detects some discord about which formats researchers can
subsume under that term (p. 6). In this context Hill (2005) emphasizes
the transitional nature of this TV genre and its variety of formats,
which constantly change and find enhancement in new programs (p. 41).
Nonetheless, we find specific characteristics associated with Reality
TV, namely "non-professional actors," "unscripted dialogue," "surveillance footage," and "hand-held
cameras" (Hill, 2005, p. 41).
A. Section outline of this review
This research and literature review will start with a historical
approach to provide an overview of how the concept of celebrity was
altered into a mass product around 1900. Fame and public prominence
transferred from an aristocratic social status symbol into manufactured
mass products that become accessible to the masses through the media.
Because the media play a crucial role in creating fame, in a third
section we will therefore look at the interactions between media (i.e.,
its industry), Celebrities, and the audience. After providing an
overview on how the paparazzi business closely relates to the celebrity
industry and how journalists select Celebrities for news stories, we
will discuss the extent to which Reality TV, whose participants are also
often on the paparazzi's radar, participates in the construction
and deconstruction of Celebrities' fame. As the use of social media
increases among traditional media outlets (e.g., newspapers),
Celebrities, and the audience, we will elaborate their significance for
the contemporary celebrity discussion.
Most of the literature reviewed here deals with research done in
the U.S. However, we will integrate German literature as well as a case
study from Switzerland in order to foster an understanding of cultural
differences within celebrity production and reproduction and to further
the knowledge of how globalization success still heavily depends on
glocalization, which is the adaption of a global product into a local
market (e.g., Rao, 2010). In particular, in a last section, Professor
Louis Bosshart from the University of Fribourg (Switzerland) will
discuss the results of qualitative surveys conducted with beauty queens
from Switzerland in order to investigate benefits and drawbacks of fame.
2. Historical Approach: From Alexander the Great to Reality TV
Celebrities
Celebrities, stars, heroes, and famous and prominent people refer
to persons that stand out from the mass. Due to their visibility,
nowadays achieved through the mass media, they become well known by a
dispersed public. Because people use a variety of terms to describe the
visibility of these people, this creates difficulties in conceptualizing
and defining these terms. Many of those meanings overlap even though
they first occurred as autonomous words. "It is not possible to
locate a set of coherent criteria against which these terms are used,
nor is it possible to use them objectively" (Holmes & Redmond,
2006, p. 9). Seifert (2010) states that the concepts of stars,
Celebrities, and prominent people are social constructs, which are
highly complex phenomena, influenced by various forces defining them (p.
38). This essay particularly deals with the origin of the word celebrity
and its transformation and will mainly focus on that by taking on
Rojek's (2001) categories of celebrity (ascribed, attributed, and
achieved celebrity). Without doubt, the concept of celebrity relates to
other forms of becoming visible, like fame, notoriety, power, and elite
status. But they are not interchangeable concepts.
In order to understand the emergence of the cultural meaning
attached to the term celebrity, we have to delve deeper into historical
dimensions. This will allow for a better understanding of how those
terms have undergone and still undergo constant meaning changes because
of cultural and technological developments (Seifert, 2010, p. 38). The
history of celebrity ultimately deals with the history of individuals
(Giles, 2000, p. 12). In his dissertation, Bell (2009) argues that one
of the hallmarks of contemporary society consists in the shift from a
collectivistic to an individualistic society, from a
"we-society" to a "me-society." Culture and
technology also combine to produce celebrity (Inglis, 2010), and the
historical approach will thus manifest the origins of modern celebrity.
In order to have a better understanding of when the concept of celebrity
first attracted human attention, this section will also provide a visual
timeline. Writing about historical origins poses its challenges as it
always refers to a particular culture, a particular point of view.
Different scholars discussed the roots of the concept (Inglis 2010;
Bell, 2009; Gamson, 1992; Boorstin, 1972) from various angles. For
example, Boorstin (1972) focused on the graphic revolution, the
revolution of the image, whereas Gamson (1992) focused on celebrity in
20th-century America. The interaction between celebrity, culture, and
technological progress is dynamic and can alter the concept of
celebrity. Not only today, but also from an historical perspective,
change matters and has altered the concept of celebrity in various ways.
How that meaning transformation came about and how it affected celebrity
culture and society will form a part of further investigation.
A. The historical origin
The first really famous man in Europe's history was
Herostratos. To make sure that his fellows and generations to come would
remember him he set the famous temple of Artemis in Ephesus on fire.
That was in 356 B.C. Now, more than 2,000 years later one has to admit
that, in this regard, he certainly succeeded.
A millennium ago, a title such as monarch or one's status as a
warrior formed one of the best ways to become a Celebrity. Some of the
first Celebrities were, in fact, winners in the ancient Olympic Games (BBC News, April 4, 2003). They won the right to lifelong free meals,
and poets would advertise their fame by hymns of praise. In fact, in the
era of ancient Rome, the cities advertised their most famous inhabitants by imprinting their faces on coins as a mark of immortality. Known as
the "first famous person," Alexander the Great received
celebration for his conquests. The Roman era acknowledged for the first
time that it could bestow civic honors upon even those who were not born
into nobility (Giles, 2000, p. 15). Julius Caesar became the first Roman
to appear on a coin while still alive. Later, the gladiators achieved
fame during the Roman era and many celebrated them for their skills in
the bloodthirsty contests that attracted thousands of spectators (BBC
News, April 4, 2003).
As a matter of fact, the word origin of celebrity has its roots in
the language of the ancient Roman civilization, deriving from the Latin
word celeber, meaning "crowded, frequented, or populous." It
makes reference to the Latin word inclytus mostly pertaining to things,
and seldom as belonging to persons, except in poetry (Von Doederlein,
1841, p. 35). The Handbook of Latin Synonyms (Von Doederlein, 1841)
mentions clarus, illustris, and nobilis as synonyms for celeber. Clarus
means renowned for eminent services to one's country; illustris,
renowned for rank and virtues; and nobilis, as the belonging to a family
whose members have already been invested with the honors of the state
(p. 35).
We can track the first appearance of the word "celebrity"
in a dictionary back to 1612. The word originally referred to "a
solemn rite or ceremony, a celebration" (Oxford English Dictionary online, 2010). The condition of being famous was the main meaning of the
word (i.e., the condition of being much extolled or talked about;
famousness, notoriety). At the beginning of the 19th century, leading
writers in the U.S. began to promote the concept of fame, thanks to
copper engraving and to the printing press that enabled extensive
dissemination of images of individual faces (Bell, 2009, p. 99). While
Benjamin Franklin promoted the self-made man in American society,
Jean-Jacques Rousseau promoted fame for naturalness and inner qualities,
in Europe.
In the 19th century, the contemporary meaning of a famous person
emerged. Nowadays the particular meaning of the word is still that of a
"person of celebrity, a celebrated person: a public character"
(Oxford English Dictionary online, 2010). One of the oldest books on
Celebrities dates back to the 19th century, to 1874, when the meaning of
celebrity became personalized. Written by Malcolm Maceuen and entitled
Celebrities, it serves as an excellent example of how people use the
word "celebrity" during this year and before. The book
consists of a collection of stories of Celebrities. Celebrities of this
time period involved political persons--one chapter, for example, is
devoted to Cardinal Richelieu, a Prime Minister of France known for his
intelligence and energy (pp. 5-49). Moreover, people also celebrated
saints as Celebrities, because of their evident good lives, their
observance of rites and ceremonies, and their intellectual spirit. Other
Celebrities were people admired and celebrated because of their beauty,
their spirit, or their relationship to high society. Madame Recamier
provides one example. She lived in Paris about the middle of the 17th
century and was known as "a distinguished lady of rank ... whose
wit and success in society gave her more lasting distinction than her
title and high position" (Maceuen, 1874, p. 125). At the age of 16,
she married a rich banker and became known as a queen of fashion and
beauty. Whenever she appeared in society, she found herself surrounded,
admired, and loved (p. 128). Furthermore, another group of Celebrities
consisted of poets, as the era considered poetry as the melody of the
mind (p. 197). The biography of John Milton, a British poet, includes a
discussion as an example of how the power of an author "extends
beyond giving instructions or mere pleasure, that his thoughts may
become the means of inciting thoughts in others, and that his ideas,
without being copied, may be reproduced under various forms, time and
again, by thinkers in other countries or ages" (Maceuen, 1874, p.
201).
To summarize, the Roman "fame through action," the
Christian "fame of the spirit," or the literary "fame of
the wise" came originally to those with the power to control their
audiences and their images, often political and religious elites
(Gamson, 1992, pp. 2). The rise of new technologies of communication
gradually detached fame and public prominence from an aristocratic
social status and transferred it into a product accessible to the
masses. A new mass market in faces and reputation marked the ending
point of fame as the validation of a class distinction. Boorstin (1972)
criticizes the shift of our admiration to a focus on synthetic products
that are manufactured (p. 47). Further, he states, "the qualities
which now commonly make a man or a woman into a nationally advertised
brand are in fact a new category of human emptiness" (Boorstin,
1972, p. 49). Celebrity, he argues, has become in a modern sense a
"human pseudo-event" fabricated on purpose to satisfy our
exaggerated expectations of human greatness. The Graphic Revolution he
refers to is the revolution of visuals. In other words, the emergence of
photography in post Civil-War America led to an explosive growth in such
mass publications as newspapers and magazines: The circulation of daily
papers increased by 400% between 1870 and 1900 (Ponce de Leon, 2002).
B. The birth of celebrity journalism
The introduction of yellow journalism in the last quarter of the
19th century made stories about people a central feature of journalism.
Images, no longer only available to those who could paint or engrave,
became accessible for everyone through photography.
Thus, we can trace the origin of celebrity journalism to the
mid-19th century. The reporting that makes up the genre, however, did
not mature until the 20th century mainly because change within
journalistic routines never occurs very fast nor very easily. In fact,
the newspapers' and magazines' producers that wanted to meet
the needs of new kinds of readers had to increase their commitment to
the publication of feature stories. Ponce de Leon (2002) argues that a
turning point occurred in 1880, when journalists began crafting new
techniques for depicting Celebrities. But it still took 40 years for the
new representational mold to find a place. The mission of celebrity
journalism around 1900 consisted of the illumination and exposure of the
subject's real self (Ponce de Leon, 2002, p. 7). Ponce de Leon
comes to the conclusion that with a few notable exceptions, celebrity
journalism has not fundamentally altered its mission since its
maturation around 1900. "The discourse of true success, with its
emphasis on self-expression and the accompanying belief that the real
faces of the stars are revealed in private, is still a fundamental tenet
of celebrity journalism" (Snyder, 2003, p. 446). Forces beyond
human control can thwart lives. In that sense, celebrity journalism
raised the awareness that even millionaires can have unhappy love lives.
Human-interest journalism advanced the tendency to judge Celebrities and
the rich more by their lives at home than by their power to sway public
events (Snyder, 2003). By the 1920s the Celebrities in popular magazines
represented those of consumption (entertainment, sport) rather than
production (business, natural sciences). Other important advancements
for the concept of celebrity included the boom in literacy and the
growth of over 23 million new immigrants entering the U.S. and bringing
with them new markets (Bell, 2009, p. 101). The structure of U.S.
society changed in 1920 largely due to this boom of immigration.
The television industry altered the celebrity culture yet again by
providing every household with celebrity news, bringing the news into
individual houses, whereas before people had to leave their house to see
Celebrities. Right from its initial boom, television has provided the
most significant new outlet for image creation. The accompanying
economic push created a new world of fame where people became known for
who they are rather than for their actions. Boorstin (1972) describes
this change with a new approach to celebrity as a person "known for
his well-knownness" (p. 57). In the 1950s, Celebrity began to show
its usefulness not only to selling and business, but sales in turn
created Celebrities by selling them as a business itself (Gamson, 1992,
p. 14), which led into a culture obsessed with celebrity news.
Celebrity journalism transformed itself into a communication
industry--an image industry where, for example, Bill Gates, CEO of
Microsoft, through his commitment to high visibility, assembles
different experts to take advantage of the opportunities offered by the
celebrity industry. In some ways, his celebrity helps the marketing of
Microsoft products. Within the celebrity industry--the collection of
people, materials, and processes that together produce an output that
has value to the market (Rein, Kotler, & Stoller, 1997, p. 30)--this
part of the communication industry (i.e., celebrity journalism) plays a
crucial role because it distributes the celebrity product and, with rare
exceptions, we know Celebrity entirely through the media today.
Celebrity journalism therefore has shifted into new technical ways of
distribution to satisfy the celebrity industry's needs: for example
live-telephone chat, call-in shows, infotainment TV venues, or
twittering. Celebrities who understand the logic of the industry have
tremendous advantages over those who do not. The omnipresence of
Celebrities in the communication industry calls for a closer examination
of the latter by working out which specific role(s) they inherit within
celebrity culture in general.
As the meaning of celebrity will redefine itself in a quickly
changing world, we will discuss the contemporary meaning of celebrity in
relation to their markets and media in more depth in Section 3.
Nevertheless, to summarize historical changes that led to the celebrity
culture we witness today, the time line in Table 1 will provide an
overview of how the concept of celebrity has transformed from an
aristocratic good into a mass manufactured product along with a
secularization of society. One problem with presenting a time line of
the history of celebrity stems from the fact that the transformation has
not reached its end yet. We still experience fundamental change, as for
example through the rise of social media which leads to a highly
heterogeneous concept of contemporary celebrity culture. Looking at
contemporary celebrity phenomenon such as American Idol, Bell (2009)
argues that at the extreme end achievement and celebrity are inversely
proportional. That is, Celebrities can be manufactured without any
personal achievement involved. Therefore this time line tries to
integrate the idea of fame as a product of Celebrities, to highlight
what they are known for. This is not an easy task, however. The concept
of celebrity clearly overlaps with the concept of fame and with the
motor of change in society. Nevertheless, they are not interchangeable.
Table 1 outlines the differences between the Celebrity and fame
(the derivation of greatness, the achievement) and the change in society
that serves as outcome or precondition of fame. Because this review
particularly looks at media and Celebrity, change within the media
industry will provide the focus. Moreover, this time line is not
exhaustive. Rather it provides a way to conceptualize the history of
celebrity to aid in understanding contemporary celebrity culture by
integrating different research results (e.g., Riley, 2010; Bell, 2009;
BBC News, April 4, 2003; 2004; Gamson, 1992; Boorstin, 1972).
3. The (Mass) Media's Role in Creating Fame
Without the (mass) media's supplying the public with
information about Celebrities, recipients would have no awareness of
their existence (Hollander, 2010, p. 150; Schierl, 2007b). From the
media's standpoint, "celebrity" has nowadays become a
precious economic good, because the demand for such content has
gradually but consistently increased (Schierl, 2007a, p. 7).
News and entertainment media, for example, gossip magazines such as
InTouch, People, or US Weekly and blogs like TMZ, feature an abundance
of Celebrity pictures and video footage that render celebrities visible
for a wide audience. Visibility, according to Rein, Kotler, and Stoller
(1997) is vital for a Celebrity (p. 7). However, they also highlight the
drawbacks that can come with high visibility: "Becoming visible
means that the media will not only glorify acts but also magnify sins" (p. 3). In the case of Celebrity gossip this results in
catching celebrities on tape/camera not only when they make a glamorous
appearance on the red carpet, but also when they display deviant
behavior (e.g., Britney Spears spontaneously shaving her head at a
hairdresser's). On one hand, paparazzi serve the accumulative demand for such pictures. On the other hand, the audience itself
participates increasingly actively in the production of the
celebrities' visibility, as pictures and videos can nowadays be
taken easily from various devices (e.g., mobile phones) and then spread
in a matter of minutes.
Pictures that get published in the media show a wide range of
Celebrities. How did these people acquire fame and thus celebrity
status? Schierl (2007b) argues that the media today have altered their
selection criteria concerning the people they prominently cover because
the demand for Celebrity content has increased. Consequently,
traditional sectors of society, like politics or the arts, can not
provide a "sufficient" number of famous people anymore for the
media's coverage (p. 103-104). Holmes (2010) emphasizes the rise of
"ordinary" people in the media landscape because their
appearances symbolize the significant change that has occurred in
celebrity culture (p. 74). Turner (2006) characterizes this change as a
shift "from the elite to the ordinary," which has especially
taken place in today's television and Internet content production
(p. 154). This shift results in an increasing media visibility of the
ordinary, what Turner (2010b) names "the demotic turn" (p. 2).
In this context he also highlights the active involvement of the media
machinery: "The most important development, in my view, is the
scale with which the media has begun to produce celebrity 'on its
own'" (p. 156). With these changing developments, we can no
longer consider the media only as "mediators" or
"translators" of cultural identity but also as
"authors" that produce their own texts (p. 159).
Aside from Celebrities who are well-established through other
channels (e.g., sports or music), television's production itself
keeps on growing, introducing and selling its own Celebrities through
different TV programs such as Reality TV (Turner, 2006, p. 156-157). We
will discuss Reality TV's role concerning the construction and
deconstruction of fame, as well as the profitability and sustainability
of its "self-produced" celebrities later in this section.
Furthermore, in the face of emerging trends on the Internet, a new, not
to be neglected force in the context of celebrity culture has recently
further enhanced the traditional mass media landscape: social media.
In any discussion of contemporary celebrity culture, the media play
an important, but not the only role that we must take into account. The
paparazzi have become one of the biggest occupational groups that
contribute to Celebrity visibility. The subsequent section will
therefore elaborate their significance for the contemporary media and
celebrity culture, as well as the relationship between paparazzi,
Celebrities, and their followers.
A. Relationship between paparazzi, Celebrities, and their followers
Both the general public and journalists consistently view paparazzi
as more negatively than other groups of photographers, denigrating them
as the "worst of worst" (Mendelson, 2007, p. 169). We can best
define a paparazzo nowadays as a "freelance photographer who
aggressively pursues celebrities in order to take candid, often
compromising photographs of them for publication" (Gold, 2001, p.
111). They are often criticized because of their overaggressive search
of an unexpected picture of a Celebrity. The word paparazzi comes from
an Italian word for "buzzing insects" and first appeared in La
Dolce Vita, a film by the Italian filmmaker Federico Fellini as the name
borne by one of the characters in the movie. Fellini chose this name for
the most prominent of the Celebrity-hounding freelance photographers who
haunted cafes on the Via Veneto in hopes of catching some movie star in
some ridiculous behavior or abusive consumption of alcohol (Gold, 2001,
p. 111). The question remains, though, of how Fellini chose the name.
Fellini, who died in 1993, never publicly mentioned how he came up with
the name. However, Fellini was quoted as stating that he chose this name
because it was the name of one of his childhood friends, who liked to
imitate the buzzing sounds of pesky insects (Gold, 2001, p. 112). Though
there are number of theories about the name Paparazzo, Fellini may be
the only person to know the original meaning of the word.
These days, scholars distinguish between paparazzi and traditional
photojournalists by the fact that the former focus on Celebrities rather
than on war or politics or people caught up in current events, and the
fact that financial gain drives their motivation more than social
responsibility (Mendelson, 2007). If "journalism is the business or
practice of producing and disseminating information about contemporary
affairs of general public interest and importance" (Schudson, 2003,
p. 11), should we then consider paparazzi as journalists because they
produce information about contemporary celebrities of general public
interest and importance? The answer to this question remains the subject
of an ongoing debate and heavily depends on an in-depth investigation on
how to define "general public interest" and
"importance" as these two elements of Schudson's
definition are rather vague criteria and would need further explanation.
The term paparazzi became (in)famous as an impingement on right of
privacy. It all escalated in the death of Princess Diana. The ambivalent
position of the paparazzi became the most discussed topic surrounding
her death and some hints appeared in the news coverage that the
paparazzi borne some responsibility (Mendelson, 2007; Smolla, 1998).
But, as Smolla (1998) argues, if the paparazzi killed Diana, they also
made her, and we as the public make the paparazzi. All three arguments
are oversimplified. As a matter of fact, none exists without the others.
But, nowadays, the Hollywood news media have become more aggressive and
combative than ever. In order to earn substantial income, they
constantly follow Celebrities around town, lurking for best selling
photograph.
With the rise of violent encounters between Celebrities and the
paparazzi, the California legislature enacted an "anti-paparazzi
statue" in 1997 and amended it in 2006. The law allows Celebrities
to recover punitive damages against trespassers and to compel them to
forfeit all funds earned from such reporting; they may also prevent
photographers from climbing fences and chasing limousines (Willis, 2008,
p. 176). Nevertheless, Willis (2008) concedes that no state law
prohibits the paparazzi from snapping pictures of Celebrities in public
places. Because the freedom of the press holds a landmark position in
the united States constitutional system, people refrain from going so
far as to preventing media outlets from publishing photographs of
Celebrities. Another important point in the debate arises from the fact
that the courts usually consider Celebrities as public figures who have
essentially waived their right to privacy. That is because their talents
attract public debate and commentary, and photographs taken in public
places cannot fall subject to privacy claims (Willis, 2008, p. 179).
However, we should bear in mind that balancing rights to privacy with
the competing right to freedom of expression is contextual and cultural.
Different judges come to different conclusions. To give but one example,
Princess Caroline of Monaco found judges of German Federal
Constitutional Court unsympathetic to her claims for breach of privacy
(Bruggemeier, Colombi Cracchi, & O'Callaghan, 2010, p. 34).
Princess Caroline filed a series of civil law suits against publishers
in Germany because of paparazzi photographs of the Princess taken
without her consent. But the Court defined her as an absolute person of
contemporary society and therefore denied the validity of her claim. But
the chamber of the Strasbourg Court, the European Court of Human Rights
(ECHR) decided that the restricted protection of the privacy of public
figures by German law infringes on Art 8(1) ECHR, which states that all
persons have the right to respect for their private and family life,
their home, and their correspondence (Bruggemeier, Colombi Cracchi,
& O'Callaghan, 2010, p. 36). The judges in Strasbourg chose the
opposite argument from the German courts.
Even though, many people perceive paparazzi as the worst of the
worst who often go on trial, the number of paparazzi has not dropped but
rather increased. What motivates the paparazzi to live such a stalking
life? of course, money plays a central role. A single photo can sell
from anywhere between $6,000 to $100,000 and some estimate that a
paparazzo can earn up to one million dollars a year (Howe, 2005, p. 32).
And, driven by money within a market-driven media system, it seems
logical that as long as readers are willing to pay to see these
pictures, editors will continue to support and pay paparazzi whatever
they ask for to get their pictures published. Further, the Internet has
removed any waiting by the public for Celebrity photos to become
available. It has created a way for pictures to appear in public in a
matter of a second (Willis, 2008, p. 178). In this instance web
publishers will pay paparazzi for their photos to post them on their
blogs or websites. That adds another contemporary enticement that will
not help to reduce the number of paparazzi.
Celebrities, on the other hand, also depend on the paparazzi to
become famous, to get published, to involve their audience by
encouraging their becoming fans and followers. The main concern of the
Celebrities stems from their charge that those who publish paparazzi
photography have wrongfully appropriated their images. Hence, Mendelson
(2007) argues that we should view the issue of image for paparazzi and
Celebrities less through the lens of privacy than through an image
control lens (p. 171). Celebrities also use their private lives to
market themselves. The right image for them means that they gain more
money and attention from producers and scripts, larger salaries because
of greater ratings on TV (p. 172). Therefore, they constantly safeguard
their image, concerned to provide a coherent performance. The press
considers Celebrities willing to present these private parts of their
lives, and so it seems that one cannot hold to the privacy argument as
the root of the problems. In fact, the control of these moments of
privacy is at stake.
Willis (2008), on the other hand, wants to balance the rights of
press freedom with the rights of privacy of Celebrities. This means the
establishment through legislation of a "much needed buffer in which
Celebrities can more privately enjoy their lives" (p. 202). Such
legislation would allow courts to hold that information serving only to
satisfy mere curiosity is not newsworthy and that no First Amendment
protection should apply to paparazzi who constantly exploit celebrity
images. Willis (2008) concludes that a "narrowly tailored rule can
be drawn which would prevent publication of non-newsworthy ...
photographs while still allowing the media to report the last celebrity
romances, break-ups, and exploits" (p. 202).
If we look at the relationship between paparazzi and Celebrities,
we should also consider looking at the audience, who indirectly support
that kind of reporting; here we must reconsider media education issues
in order to balance voyeurism and newsworthiness. This is because we can
define the interdependency among the public, the media, and Celebrities
as a market of exchange where paparazzi exchange pictures for money,
Celebrities exchange visibility and privacy for fame, the media industry
exchanges information for attention and subscribers or followers, and
the public exchanges attention and maybe money for access to
Celebrities' information to satisfy their need for voyeurism. As
long as the process of this market remains viable and beneficial for the
parties involved and as long as we consider that everyone involved acts
to maximize their rational self-interest, paparazzi will not stop
following celebrities, celebrities will not stop exposing themselves to
such intrusiveness, and media organization and the public will not stop
buying these pictures or news items. On the other hand, Bourdieu's
(2005) field theory states that humans do not simply act to maximize
their rational self-interest. In fact, the individual only acts as a
social and collective actor; and thus one can only understand the
dynamics in the journalistic field by understanding the degree of
autonomy of the field and within the field--for each of the actors.
Bourdieu locates the journalistic field within the field of power,
caught between cultural and economic power, with economic power
generally retaining the upper hand. That may explain why some media
outlets seem to remain immune to Celebrity pictures and have more
autonomy to look behind the scenes than other people-oriented magazines
that can only survive by selling pictures of Celebrities. If we look at
the audience side, one of the major forces driving voyeurism comes from
our expectations and changing conception of what information should
remain closed and private and what information should become available
to the public. Calvert (2000) points out that "as our expectations
of privacy decrease, our expectations for receiving more
information--our expectations of what are public--increase" (p.
78). Particularly in a market-driven media system, the audiences'
demand for celebrity content can explain the increasing market for
celebrity photography. Because both scholars and practitioners consider
the audience an influential factor on media routines (Shoemaker &
Vos, 2009), the audience has come to influence news content inasmuch as journalists develop routines based on assumptions or institutional
pre-suppositionss about the consuming audience. To the extent that
journalists believe audiences value drama and human-interest stories,
news content will feed that need (Shoemaker & Vos, 2009, p. 54).
Battles for visibility and control. How should journalists
determine the right thing to do? The argument that they should not cover
Celebrities at all ignores the cultural and economic power Celebrities
have in society. Another option presented by Mendelson (2008) seems more
reasonable: Mass media should cover the entertainment industry like any
other powerful cultural institution (like politics or industry), with
celebrities as the businesses, trying to present an image to the public
to improve their salaries. Journalists should become aware of the
possibility of looking more deeply behind the scenes, testing the
stars' images--using the same strategies as they use for politics
and business institutions (p. 178).
The celebrity industry has become the scene of constant battles for
control and battles for visibility. A staff writer for People magazine
points out that
It's a very fine line we have to tread between
doing journalism and just being an outlet for
whatever a Celebrity wants to say. It's very hard
to have any integrity and cover Hollywood,
because so many people are trying to manipulate
image. (Gamson, 1992, p. 85)
There is a negative correlation between external influences such as
profit expectations and advertising considerations, and professional
autonomy (Hanitzsch, 2011). This correlation explains from the structure
of the journalistic field how it has lost more and more of its autonomy
and, according to Bourdieu (2005, p. 42), how this results from economic
constraints and increased audience research. When we look at constraints
of journalism, we see external forces dramatically challenging the field
of journalism and the professional autonomy of celebrity journalists by
the power of other fields such as the entertainment industry or the
advertising companies since media outlets more and more depend on
considerations of the market and advertising. Entertainment media become
less powerful the more they depend on Celebrity images for sale; the
more they depend on such images, the less they retain control of making
editorial evaluations and determining content. Particularly in the area
of celebrity reporting, the boundaries between PR and journalism have
become blurred and more and more Celebrity handlers use the relationship
with the press for damage control. Often, publicists think of themselves
as editors and subsequently try to influence editorial decisions. Gamson
(1992) claims that most entertainment media in fact no longer function
as autonomous gatekeepers and, although they may remain formally free of
commercial culture producers, they institutionally depend on them:
"Whereas the media guard the gates of exposure, the publicist guards the gates of access" (p. 89). These battles between
publicists and journalists, but also between paparazzi, journalists, and
publicists constitute an ongoing battle for autonomy and power--a war in
an economy of information. Nevertheless, many feel that this war needs
some kind of guardian; it should at least follow professional ethics and
values in order to maintain a professional relationship in a
professional news environment. But this professional relationship once
again faces challenges through new powerful forms of celebrity diffusion
such as Reality TV formats, social media networks, or personal access to
fans over Twitter.
B. Reality TV: Construction and deconstruction of fame
The strong presence of Reality TV on television and its role in
celebrity culture makes it important to have a look at its origins.
Following Hill's (2005) description of the characteristics often
associated with Reality TV, namely "non-professional actors,"
"unscripted dialogue," "surveillance footage," and
"hand-held cameras" (p. 41), we find indications that the
starting point of Reality TV dates back decades. Simon (2005) offers the
instance of Allen Funt's Candid Camera (debut, 1948), a show which
secretly taped normal people who unwittingly found themselves in a funny
but real situation induced by the TV producers (p. 180). Murray and
Ouelette (2004) mention the PBS program, An American Family (1973),
which documented and televised the life of the ordinary California
family, the Louds. They note that many considered it as the first
Reality TV program (p. 3). An American Family became very popular among
American audiences; ten million people watched it regularly during its
broadcast (PBS, n.d.). MTV's The Real World, which debuted in 1992,
then introduced new features, such as cast participants, a staged
setting, i.e. a house equipped with several cameras, and thereby paved
the way for a "new" Reality TV era with shows like Survivor or
Big Brother (Murray & Ouelette, 2004, p. 3).
During its first season Big Brother in Germany became one of the
most popular television shows ever to appear on German TV. Consequently,
Big Brother fans were shocked when Zlatko Trpkovski, the show's
most popular participant got evicted from the house. The Reality TV
participant became famous thanks to his lack of knowledge about high
culture leading him to ask, for example, "Who was William
Shakespeare?" and thanks to his close friendship with roommate
Jurgen. Shortly after the eviction his celebrity status further
flourished. He produced his first record, climbed to othe top of the
singles charts, got his own TV show, and several times adorned the front
page of the German teenage magazine BRAVO. One of the latter's
headlines then said "Zlatko: Star aus dem nichts"
["Zlatko, a star out of the blue"] (Nr. 24, 2000). Only one
year later, this same man got booed off of the TV stage for his singing
performance at the national contest to represent Germany at the
Eurovision Song Contest. Zlatko's former and "out of the
blue" celebrity status had hit rock bottom. The former Big Brother
contestant exemplifies the possibly accelerated rise and fall of
celebrities that have occurred since the format successfully established
itself on the television landscape. It also demonstrates that a normal
and totally unknown person can become widely known in a short period of
time through a Reality TV show. Shows like Big Brother stand as a
landmark for the increasing presence of ordinary people on TV or, as
Kjus (2009) calls it, for the "participatory turn" (p. 286).
Altered (perception of) Celebrity value through Reality TV. In a
survey among students (5th to 8th grade) from Rochester, New York,
Halpern (2007) found that among those who watched at least five hours of
TV per day, 29% of the boys and 37% of the girls chose fame over
intelligence as desired traits. Furthermore, 17% of all students
questioned believed that most celebrities either owed their fame to
"luck" or to the "arbitrariness" of the media
industry, which had the power to make them famous. Another study,
conducted in 2006 in the UK, showed that one in six teenagers (from age
16 to 19) envisions becoming famous one day and that 11% of the
respondents were "waiting to be discovered." When asked what
benefits fame entails, 9% of the teens questioned found it "an easy
way of earning money without skills and qualifications" (LSC,
2006). On one hand, these survey results show that teens at least
perceive celebrity status as something desirable and within one's
reach. On the other hand, it indicates what skills teenagers ascribe to
a part of today's Celebrities. When considered in the light of past
and present Reality TV shows and their participants, both of these
findings do not surprise. Rethinking what specific behavior had provided
recognition for past Reality TV contestants (e.g. from Big Brother),
Cashmore (2006) notes "people who displayed ignorance, dishonesty,
or some kind of depravity became praiseworthy" (p. 189).
One trait that set Reality TV apart, though, comes from the
heterogeneity of its subgenres (Murray & Ouelette, 2004, p. 3-4).
Consequently, Holmes (2010) draws attention to how the various formats
encounter the traditional myth of fame differently. Shows like Big
Brother induce the "demystification" of fame, as people can
become famous despite lacking "talent" and for displaying
leisure time activities. On the other hand, Reality talent shows such as
American Idol or X Factor and their most successful participants, e.g.,
Susan Boyle in the UK, nourish the traditional beliefs that in the end
real talent will prevail (p. 73). Andrejevic (2004) points out that by
publicly scouting for a new talent the "apparatus of celebrity
production" becomes apparent. Shows like Making the Band, where
professionals (without the audience's participation) decide on who
suits a new music group best, contribute in some ways to a
"demystification" of Celebrity, because aspiring artists are
not (only) judged on the basis of their talent, but also on the extent
to which they fit into a foreseen marketing formula, that is, into the
image of the new band (p. 5).
Whether the audience or the industry professionals make the final
decision on the winner(s), all of the aspiring Celebrities have to go
through an extended casting process, where the "professional
side" separates the wheat from the chaff. Prior to auditions in
front of the judges, a pre-casting that drastically minimizes the number
of people for the televised casting (Kjus, 2009, p. 185) takes place.
The audience thus gets a compressed insight on these casting try-outs.
In a case study of the Norwegian version of Idol, Kjus (2009) found that
one in five of those people who made it past the pre-casting were chosen
because of their non-existent talent (p. 286). The casting footage that
gets aired on TV consequently does not only feature the very best but
also the very worst: contestants missing rhythm, lacking vocal talent,
wearing crazy outfits, exhibiting scary behavior, and oftentimes showing
hubris. One example of such an aspiring singer, Menderes Bagci, tried
out for the German version of American Idol in 2002. After his
"squeaky" musical interpretation of Usher's U Remind Me,
the judges openly certified him fully absent of any singing talent.
Nevertheless, Menderes kept on attending the following season's
castings and receiving a devastating verdict from the judges each time
he showed up. Among the audience, Menderes acquired despite, or more
likely because of, his lack of talent, cult status. We should note here
that, for each season Menderes returned, he actually got admission to
perform in front of the judges, and not just at the pre-castings.
Consequently, his returns culminated in continuous media visibility. He
is not the first. Looking back in history, one woman, Florence Foster
Jenkins (1868-1944), also acquired cult status due to her earsplitting singing. The audience loved listening in gloating joy to the musical
performances of the rich New York socialite and self-appointed soprano
singer, who herself though was not aware of the audience's mocking
but ever more convinced of her talent (Luehrs-Kaiser, 2008; Mischke,
2010). Cashmore (2006) argues that people take pleasure in watching
motivated ordinary people embarrass themselves and get criticized by
cynical judges (pp. 200-201). For Kjus (2009), such participants
reinforce the nature of the reality formats, which need winners as well
as losers (p. 286). In 2007, the audience's ongoing Schadenfreude
paid off for Menderes, as he received an offer to perform live during
one of the show's finals, as a "special guest." He then
performed a song (still with his "squeaky" voice) in front of
millions of TV spectators. He owed the possibility to perform on stage
more to his general popularity among the audience than to any singing
talent. In relation to American Idol, where the audience has the final
vote on who emerges as the winner, Amegashie (2009) notes,
"American Idol is a singing contest, but it sometimes runs the risk
of becoming a popularity contest" (p. 267). During the preliminary
rounds only the designated judges decide about who can proceed to the
next round, but after that the voting remains wholly with the audience
(p. 267). For Fairchild (2007), the involvement of the audience in
finding a new Idol is one of the central elements that contribute to an
economic success of the format and its winners. The interplay between
the audience and their "Idols" creates a feeling of
togetherness that commits the audience to the participants and vice
versa (p. 372). Reichertz (2007) shares this view and argues that with
the jury-function of the public, the gap between the audience and the
new "star" is shrinking, resulting in an approximation of the
two (p. 94).
Notwithstanding that the audience indeed has the possibility to
affect the development of a show (through different voting options),
Kavka (2008) emphasizes the prevalence of casting choices. The latter
precede the launch of the program and often consciously depend on the
deliberations on who would be suitable for the show or for TV in general
(p. 59). Consequently, we can only vote for those Big Brother
contestants who actually made it through all the castings, that is, into
the house. But production companies want the audience to believe that
anyone could successfully be part of a Reality TV program (Turner,
2006). Televising auditions, where big crowds show up to participate,
connotes such a general accessibility to the competition and hints to
the audience that they themselves might have a chance at fame. Turner
(2006) emphasizes that media industries primarily follow their own
interests (p. 158). We therefore turn to the economic reward structures
of the production of Reality TV and its participants in the following
section.
Reality TV production from an economic perspective. Most Reality TV
programs feature normal, non-professional participants, who wish to get
attention. Turner (2010a) therefore compares Reality TV and its
"ordinary" contestants who desire "celebrification"
with the economic process of demand and supply. The ongoing success of
Reality TV and its new formats results in an increased number of
contestants needed for these shows. Turner characterizes the supply and
demand cycle in this regard as reciprocal and accelerated (p. 13).
"The audience's attention to itself" (Collins, 2008, p.
89), which refers to the rise of reality shows and their featuring
normal people wanting to participate in a program and to become
well-known, results in multi-layered economic benefits for the
producers. on one hand, they can reduce spending as they can forego
hiring expensive professional actors and instead fall back on the
"vast reservoir" of ordinary people who wish to become
Celebrities (p. 92.). On the other hand, they can further engage those
new Celebrities, if promising, in subsequent programs. In this context,
Curnutt (2009) mentions MTV's The Real World, which
"reuses" its participants for spin-offs such as The Real
World/Road Rules Challenge (p. 252). Various Reality TV formats have
adapted the concept of further marketing the most saleable participants.
Tiffany Pollard, better known as "New York," provides an
example of someone who owed the launch of her "own" TV shows,
e.g. I Love New York, to her popularity among the TV audience after
having participated in VH1's Flavor of Love (Campbell, Giannino,
China, & Harris, 2008, p. 22).
As Reality TV introduces a lot of prospective new Celebrities, the
economics of supply and demand means that the permanence of their fame
statuses gets challenged. In this context, Collins (2008) introduces the
term "dispensable" to highlight the instability and
unpredictability of a Celebrity's status (p. 89). Because of the
ever-changing presence of different new Reality TV Celebrities, their
value fluctuates, depending on how they can legitimate their presence to
the audience and how the producers wish to place them in further
engagements (Collins, personal communication, September 2, 2010).
According to Riley (2010), Reality TV produces a lot of "instant
Celebrities" whose fame status has only a temporary nature (pp.
297-298).
Due to the imminent instability of their celebrity statuses, the
field for potential protagonists for Reality TV nowadays has become
highly competitive. Aside from "ordinary" people who would
like to have their television debut on a Reality TV format and alumni
who want to get further airtime, the format itself also has focused on
former stars or Celebrities who got famous outside of the Reality TV
field. The economic benefit of promoting an already well-known person
seems obvious. The producers need not take a chance on unknown talent or
on an audience's fickle devotion. The success of The Osbournes in
2002, which documented the life of former rock star Ozzy Osbourne and
his family, played a pioneering role in the future trend of the genre.
Since then, many new celebrity formats have emerged. To sum up the
formats, the CBS network created the term "celebreality." The
contemporary television landscape features a wide range of
"celebreality" programs, for example, celebrity talent shows
like Dancing With The Stars or Celebrities looking for a significant
other as in Rock of Love (Waggenspack, 2010, pp. 254256). Andrejevic
(2004) argues that such shows further contribute to the
"demystification" of celebrity, as a celebrity reality show
"offers to make real people out of stars," whereas traditional
reality shows promise the reverse (p. 10).
Balance of power between Reality TV and its participants. In what
way can the participants benefit from their appearance and from
prospective celebrity status? From an economic point of view, the
benefits Reality TV talent show contestants acquire seems rather one
sided. Franck and Nuesch (2007) describe this one-sidedness as followed:
"Even though the winners of Pop Idol enjoy enormous fame and
publicity, financially they do not profit likewise" (p. 215). In
this context Collins (2008) mentions the strict contractual conditions
to which Reality TV participants have to comply. Some contract clauses
make it impossible for a contestant to independently benefit from his or
her celebrity status because such clauses often bind people legally to
the show's production company/television network, which can prevent
participants from being able to accept certain (lucrative) jobs (p. 98).
In the case of other reality formats, it is not only the contracts
that pose obstacles for the contestants to further develop their
celebrity status. MTV's The Real World or Road Rules participants
acquire lots of publicity while the show airs. Most often though, they
can not develop a career outside of the Reality TV business, since they
became famous due to portraying their "real" selves in front
of the camera. In comparison with professional actors, they thus find it
complicated to cultivate a "public persona" detached from
their TV appearance (Curnutt, 2009, p. 264). Susie Meister, a former
Road Rules participant confirms this assertion by stating that aside
from taking part in other MTV shows, alumni of such programs have very
constricted job opportunities. Some of them get assignments to do
commercials or to endorse products, some may received requests to speak
on campuses, or others may find work in association with travel agencies
who hire them to attend certain holiday destinations to socialize with
teenage and young adult customers (Curnutt, 2009, pp. 258-260).
If a Reality TV show becomes successful and can draw a large
audience, it will also catch other media's attention. As Andrejevic
(2004) points out, the Reality TV participants have gotten more and more
aware of the extensive financial benefits the production side reaps from
these programs. They have tried to profit likewise by pressuring
producers. As the recruiting field for contestants is almost
inexhaustible, the potential power of such pressure remains too low (p.
11). Turner (2004) notes that the prospective Celebrities inherit a weak
negotiation position, as they have to rely on the show that made them
visible to the audience in order to maintain their television presence
and celebrity status (p. 54). In the case of MTV's Jersey Shore,
the unequal balance of power has started to shift, though, in favor of
the cast's side. In January 2010, news reports and celebrity gossip
sites announced that the original cast of this Reality TV show became
dissatisfied with the network's payment offer for taping a second
season and demanded a higher wage. Although producers allegedly made
threats to replace the cast members if they didn't assent to the
network's offer (Connelly, 2010), the cast and the producers came
to an agreement (Hibberd, 2010) and filming of Jersey Shore's
season two took place with the same participants. Whoever profited from
these wage negotiations at that time, in the end it paid to keep the
same cast on the show, as the first episode of season two drew 5.3
million viewers, three times the number of people who watched the first
episode of Jersey Shore's first season (Nakashima, 2010).
Additionally, we can assume that the media's involvement in this
dispute (by taking it up in its agenda) might even have contributed to
the increased number of viewers.
Media coverage of Reality TV participants. Reality TV and its
participants provide profit not only for their production companies, but
also for gossip news media outlets. Turner (2010b) mentions the example
of US and UK tabloid newspapers, which have to serve the audience's
"hunger" for celebrity news. The continuously growing interest
in celebrity news and gossip calls for a substantial amount of diverse
coverage. Hence these newspapers rely on Reality TV formats that present
new contestants (prospective Celebrities) whose stories they can mention
in their editions (p. 34-35). To study the steadiness and continuity of
the media's coverage of Reality TV participants, which also
includes the coverage after the airing of the show's final episode
with these participants, researchers conducted several different content
analyses, of which we will further present two here.
Frohlich, Johansson, and Siegert (2007) focused on the media's
coverage of the participants of the first season of Ich bin ein Star,
holt mich hier raus! (the German version of I'm a celebrity, get me
out of here!). They wanted to analyze the longevity of the
participants' new celebrity statuses during and after the episodes
got screened. Although the contestants' fame statuses underwent a
short-term increase as they all got extensive media coverage during the
show's airings, the researchers could not generally confirmed this
on a long-term basis and found that the status varied among those who
participated, resulting in a subdivision of the participants into three
groups: the "non-famous," the "past-famous," and the
"starlets." While the "non-famous" participants had
either already passed their zenith of fame long before the show or had
not yet achieved a recognizable celebrity-status at all, the
"past-famous" had recently had their fame-peak (like Daniel
Kublbock who came in third place in the German talent show Deutschland
sucht den Superstar) but were not able to prolong their statuses past
their participation in Ich bin ein Star, holt mich hier raus! The
"starlets" were the only ones to pursue their career
successfully by obtaining further job offers (like Lisa Fitz who
received an offer to star in a new fictional series) after their
appearance on the celebrity reality show (p. 157 ff.). This study
provides an indicator that reality shows can offer a path but no
guarantee to become famous (again) for a longer period of time and that
the media's coverage of a person often attaches to the Reality TV
show itself rather than to the person.
Frank and Nuesch (2007) examined the media sustainability of the
top 10 American Idol contestants from the first three seasons by
reviewing popular tabloid and quality newspapers as well as music
magazines and press agencies' articles (p. 217). They found that
with the exception of Kelly Clarkson, who after the show had several
hit-albums and who managed to profile herself as a "superstar"
beyond the TV show, none of the other 11 contestants of the first season
managed to stay in the public's eye. The study revealed a similar
result for the two subsequent American Idol seasons, out of which only
the winner and runner-up of season two managed to prolong their presence
on the media's agenda (Franck & Nuesch. 2007, pp. 218-220).
These findings indicate that the general outlook for an on-going
celebrity status and consequently for a steady media coverage of a
Reality TV alumni indeed remains rather gloomy. Collins (2008) describes
a participant's most probable future after his or her "15
minutes of fame" on Reality TV as follows: "Most of these
Reality TV vets find that in the 16th minute, they are not absorbed into
the celebrity system: rather, their celebrity currency runs out and they
are channeled back into obscurity" (p. 89).
Can certain factors contribute to a prolongation of a Reality TV
contestant's media presence and thus celebrity status? According to
Collins (2008), a personal scandal or high involvement with
controversial sociopolitical issues offers a possibility to provide a
(Reality TV) Celebrity with subsequent media coverage and visibility (p.
92). Out of the American Idol participants from seasons one to three,
there was one person (Corey Clark), who got voted off early during
season two in 2003, but then temporarily got back on the media's
agenda in 2005, after he had falsely claimed to have had an affair with
Paula Abdul, one of the show's judges in 2003 (Franck & Nuesch,
2007, pp. 218-219).
C. Interplay between mass and social media communication channels
To attract the media's attention, the Internet now offers an
alternative: social media.
In fact, in 2009, GLM (Global Language Monitor) declared Twitter as
the Top Word of 2009, as it was the most used term in print and digital
media (Lea, 2009). The microblogging service Twitter allows users to
post (status) updates of up to 140 characters in length on their
profiles. If people don't explicitly change the default settings,
their posted tweets become accessible to the whole Twitter community.
Furthermore, users can follow (each other's) profiles in order to
see when someone posts a new update. The activity of following, though,
does not necessarily need to be reciprocal (Jansen, Zhang, Sobel, &
Chowdury, 2009, p. 217).
Also in 2009, the New Oxford American Dictionary declared unfriend
(a term for removing a friend from a social network's friend list)
as its Word of the Year (Gross, 2009). These labelings indicate the
growth and emerging importance of social media and its platforms for the
contemporary media environment and, consequently, for society's
culture. One can access these platforms through different technological
devices such as laptops and mobile phones, which enable users to access
the platforms in order to update statuses or upload pictures
independently of location. As the latter circumstance fosters the fast
spreading of new posts amongst friends, "followers," and
"anonymous" web users, social network sites have emerged as an
important source for the news media. The emergency landing of a US
Airways plane on the Hudson River in 2009 stands as a landmark in this
development, as the first news and pictures on the incident got posted
on Twitter by user Janis Krum. His posting then set off an online
avalanche of retweets, comments, and discussions. His photo of the plane
floating on the river became widely prominent on the web and even got
posted on professional news sites (Patalong, 2009).
This popular Twitter picture and the follow-up news coverage
indicate tendencies for networking structures between the traditional
media, social networks, and their users. How can we depict these ties?
What impacts do social networks have on the media landscape and on (the
coverage of) Celebrities? How do the Celebrities react to the emergence
of social media and how can people aspiring to prominence benefit from
the latter?
The place of social media in the traditional media's
landscape. Social media networks inherit at least one key attribute from
the Internet: the open accessibility for all users. In theory, every
person has the possibility to upload a video to YouTube, open a Twitter
account, or write their own blog. As Drake and Miah (2010) argue, the
Internet and therefore social networks and blogs downsize the
gatekeeping processes that exist in other mass media forms (p. 55). This
means that online information can spread unfiltered and thus does not
rest on strict framework conditions such as those on television or in
newspapers. This, however, remains subject to an ongoing debate within
research (e.g., Shoemaker & Vos, 2009). As a matter of fact,
information posted on blogs is highly redundant and often could not have
been experienced first hand. In other words, information may diffuse
from mass media to the bloggers because information travels through many
gates and channels. By arguing that blogging foretells the death of
gatekeeping theory one denies the fact that bloggers or online
journalists themselves fit the definition of gatekeepers. Nevertheless,
thinking about gatekeeping theory requires some revision of the original
gatekeeping model for the 21st century (Shoemaker & Vos, 2009, p.
129).
Sites that cover celebrity news rank, along with political and
technology blogs, among the currently most popular. Murray (2009)
ascribes a pioneering role to the celebrity blog PerezHilton.com, whose
success other celebrity gossip sites such as TMZ or JustJared (p. 33)
soon followed. Mario Lavandeira launched PerezHilton.com in 2004
(originally named PageSix SixSix.com). In 2009, for the third time in a
row, Forbes honored Perez Hilton, the self-appointed Queen of all Media,
as the most famous Web Celeb (Ewalt, 2010). It is important to note that
the contemporary celebrity blog landscape appears well-differentiated.
On one hand, celebrity blogs inherit different organizational
structures; whereas individual bloggers lauched and own Dlisted or Pink
Is The New Blog, TMZ, started as a joint venture by AOL and Telepicture
Productions, remains corporate owned and managed (Burns, 2009, p. 21).
On the other hand, some blogs have set their focal point on one specific
area within the celebrity culture, e.g., Go Fug Yourself(fashion) or
Babyrazzi (relationships, parenthood, and Celebrities' children).
Their 24-7 accessibility, dynamic content, and immediacy generally
set blogs apart from traditional celebrity gossip in magazines or TV
shows. As a consequence, most celebrity blogs become well-known for
their topicality; they get updated several times a day or rather even
shortly after a news story or a revealing picture arises (Petersen,
2007). Tremayne (2007) highlights the rapidity with which information
provided on blogs spreads (p. x). In the case of Michael Jackson, TMZ
published the very first message about his death and served other news
media as the primary source (Macnamara, 2010, p. 45).
These factors all contribute to celebrity blogs' emergence as
a serious competitor for other (celebrity) news media. Burns (2009)
ascribes to blogs an increasing agenda-setting function that has an
effect on mainstream news organizations and their featured stories (p.
151). As exemplified by the story about Michael Jackson's death,
the latter use and quote blogs in and for their own editions. An
interesting study might elaborate the extent to which traditional media
such as newspapers, as well as their online editions, make use of the
news presented on celebrity blogs, or vice versa. Most of the current
studies that investigate the probable reciprocal impacts of (citizen)
blogs and traditional media outlets focus on political issues, i.e.
political blogs (e.g., Wallsten, 2007; Meraz, 2009). The fact that an
independent person/company or a big media company (such as TMZ) can
create different online celebrity blogs suggests that the difference
between citizen and corporate celebrity blogs might also provide a good
topic for further development.
As traditional media outlets have become well aware of the
increasing prevalence of online sources, social media, and their quick
pace of news dissemination, these traditional media now also follow this
online trend by their own representation on the different social network
channels. US Weekly as well as The New York Times, for example, both
have profiles on Facebook and both have Twitter accounts. At the same
time, blogs also make use of social networks by a presence there as
well. These developments point to fluid boundaries and networking
tendencies among the different (social) media channels. How this
presence of the same brand (e.g., US Weekly) on different media channels
appears provides yet another avenue for further research. Do they show
the same information or rather complement each other? This can matter
greatly for media outlets which have print versions as well as the
online ones; why does the audience remain willing to buy a magazine that
contains information they could get faster and maybe even for free on
the Internet? Studies which have focused on the evolution of online news
and/or on the relationship between online and print versions of the same
news outlets (e.g., Van der Wurff, Lauf, Balcytiene, Fortunati,
Holmberg, Paulussen, et al., 2003; Franklin, 2008; ) can shed some light
on the issue and offer help for possible future research in this field.
Celebrities' use of social media. How do Celebrities react to
the increase of gossip blogs and news stories about them and the
audience's use of social media? Celebrities started to make use of
their online platforms, some of them very efficiently. Kwak, Lee, Park,
and Moon (2010) indeed found Twitter profiles of Celebrities rapidly
increasing in popularity. Studying the characteristics of this social
network and its users, they found that the top 40 profiles followed on
Twitter by over a million people belonged either to a Celebrity, a TV
show, or another mass media institution, e.g., The Ellen DeGeneres Show
or the The New York Times. Table 2 shows this same tendency for the most
followed Twitter profiles in October of 2010. Apart from President
Barack Obama, all of the top 10 Twitter profiles belong to Celebrities
who have primarily gained their status through the media/entertainment
industry.
Muntean and Petersen (2009) examined the interplay between
today's media and the tendency for Celebrities to use Twitter. Due
to new technologies such as cell phone photos and videos and thus due to
a variety of new communication channels that capture celebrity news
(e.g., blogs like TMZ), the discourse about Celebrities has evolved, as
all these new channels contribute to the Celebrity's public image.
These channels oftentimes focus on gossip and scandal stories, so it
became hard to keep a (famous) person's image sacred and stable.
Stars and Celebrities always need to keep in mind the fact that anyone
might capture any deviant behavior by them and then publicize it in the
media. Consequently, Celebrities themselves have started using social
media channels like Twitter in order to guide how the various channels
depict them and therefore how the media and the public perceive them.
For Murray (2009), Celebrities who self-publish stories try to gain back
the power they lost to the fast-paced gossip industry (p. 39). According
to Muntean and Petersen (2009), direct blog and Twitter messages from
stars and Celebrities inherit a key role in the flood of information
sources, because audience members perceive these as the "authentic
celebrity voice" and a "privileged channel to the star
him/herself." Therefore, in a kind of full circle, the news media
themselves makes use of these (online) first-hand footage/quotations and
publish them in various on- and offline media channels. When Ashton
Kutcher posted a picture of Demi Moore's backside on Twitter, the
news media soon after picked up the "story" (e.g., Parker,
2009).
Through presence on social media platforms, stars and Celebrities
attempt on the one hand to participate in the production of their image;
on the other hand, they must remain present in these media in order to
stay on the media's and consequently on the audience's agenda.
According to Daschmann (2007), the masses of (aspiring) Celebrities all
have to compete for the public's (limited) attention (p. 186). In
such a competitive environment a famous person must therefore remain
present on all the accessible media channels (Seifert, 2010, p. 60).
Fame through social media and user generated content. Social
networks do not only present an opportunity for the well-established,
but also for the aspiring Celebrities and ordinary people to participate
or to get themselves "out there." Stefanone, Lackaff, and
Rosen (2008) argue that in addition to Reality TV, new online
technologies like social networks have had an influence on where the
public locates itself within the media system: "Rather than simply
being the target of mediated messages, they can see themselves as
protagonists of mediated narratives and can integrate themselves into a
complex media ecosystem" (p. 107). In this context Marshall (2010)
highlights the changing "face" of celebrity culture, which has
been moving away from a pure representational towards a more
presentational system (p. 45). Due to social media platforms like
Twitter, Celebrities, on one hand, have started to present themselves in
more unfiltered ways to the audience, without the interference of other
mass media outlets (Marshall, 2010, p. 41). On the other hand, the
audience members themselves have taken more and more to present
themselves online and on the various platforms and have begun to produce
their own content (Marshall, 2006, p. 638). Choi and Berger (2009)
believe "that the global Internet has dramatically magnified the
global quest for fame and celebrity" (p. 194).
Posting self-made videos on MySpace and YouTube can provide an
alternative way to gain a potential world-wide audience and to become
famous. Bruce Daisley (2010), head of YouTube UK, remains convinced that
"if you're good enough, YouTube's users will make you
famous." As an example of a person achieving fame and landing a
record deal through a social media platform, he mentions Justin Bieber,
whose mother posted videos of him singing on YouTube, which then got
several million views and caught the attention of his first manager,
Scott Braun (Hampp, 2010). Although some noticeable examples exist of
people/artists making it thanks to the presence on a social media
platform, Totty (2007) highlights the competition an aspiring online
star faces when trying to get famous online, e.g. on YouTube. Not only
must one appear among millions of other videos, but the presence and
popularity of the traditional media and their content on these sites
complicate the matter of someone unknown stepping into the online
limelight. Kruitbosch and Nack (2008) also detected the strong presence
of professionally edited content on YouTube. In their
juxtaposition/analysis of the structure and the popularity of
user-generated content (UGC) and professionally edited videos, they
found that user-generated videos were comparatively shorter than the
ones made by professionals. Although in numbers a lot of UGC appears on
the website, they hardly (with a few exceptions) found themselves among
the most viewed videos and generally got fewer clicks than the
professional content (p. 8).
If a video on a social network can draw an immense online audience,
mass media channels such as newspapers might notice it, take it up, and
thus grant the content further publicity. The involvement, i.e., the
mediation and participation of the traditional media becomes crucial,
especially when a person tries to obtain a celebrity status over a
longer period of time (Seifert, 2010, p. 62). Burgess and Green (2009)
attest to the traditional media gatekeeping function concerning the
establishment of a Celebrity, as it validates the latter's success
through its own acceptance, e.g., through a record deal (p. 24).
In YouTube's history, a variety of videos, due to their online
success, did get mentioned in other media channels. We will discuss one
example, which illustrates the process and its complexity. In 2009, the
YouTube video of marriage guests dancing at the entrance to the church
to the song Forever of Chris Brown got several million clicks in only a
matter of days. Because of the fast growing number of views, this video
and its protagonists caught the traditional media's attention, and
got featured in print and Internet news articles, as well as on TV
shows. The popularity of the video resulted in increasing downloads of
Chris Brown's song (to which the wedding crowd entered the church).
Forever rose to the top of the iTunes sales list. By posting a
"click-to-buy ad" on the YouTube video itself Sony Music (the
song's publisher) fostered the song's promotion and tied the
social platform to a sales platform (Stone, 2009), resulting in an
economic advantage and positive publicity for the production company and
its artist. What makes this example even more multi-faceted stems from
the fact that before the video's success Chris Brown had tarnished
his image because of his physical altercation with ex-girlfriend Rihanna
(Caulfield, 2009). The video's emerging just after the damage to
the singer's reputation threatened to have a harmful impact on his
career spurred rumors that the video might not be as amateurish (that
is, the video appears as shot with a handheld camera) as it first
seemed, that it formed part of a marketing strategy to promote the song
Forever, and that it consciously but indirectly fostered a more positive
image of Chris Brown (Feld, 2009). This case, disregarding whether or
not the video did in fact play part of a strategy, exemplifies the
interdependence between media outlets, publicity machines, and
promotions agencies, which now all take an active part in the
contemporary media economy (Turner, 2010a. p. 16). As suggested in the
example, such shared spaces also bring up the question about the
authenticity of the content provided on social media platforms, as the
latter remain available not only to the audience, but also to
professionals. Consequently, it could be informative as well as
revealing to get an insight on how Celebrities and thus professionals
make use of social media platforms as a part of their (viral) marketing
strategies. Turner (2010a), who calls for an intensive investigation of
the role/influence of publicity agencies, argues that the latter
oftentimes try to mask their actions. This thus complicates
investigative and scholarly work (p. 16), as companies and their working
methods seem shrouded by professional secrecy. In the case of the
"wedding dance" video, the agency GoViral at first had
confirmed their involvement in a possible marketing strategy but later
on distanced themselves from their earlier statement (Feld, 2009).
A closer look at YouTube's history indicates that its users,
the media, and the public seem to have become sensitized to the subject
of authenticity of uploaded content. Burgess and Green (2009) mention
the example of Lonelygirl 15 alias Bree (p. 27), whose diary-style vlogs
were presented as if the teenage girl herself had produced them. A vlog
is a video blog. users produce these user-generated short videos by
using various devices (e.g., web cams or cell phones), and then place
them on a social media platform such as YouTube (Molyneaux,
O'Donnell, Gibson, & Singer, 2008). In the case of Lonelygirl
15, it turned out that the teenage girl in reality was a 20-year old
actress and that two filmmakers, R. Flinders and M. Beckett, initiated
and authored these videos (Heffernan, & Zeller 2006). Many of the
vlog's followers simply assumed the genuineness of the videos, not
realizing that they had tuned into fictional material. Such examples
made the public more and more aware of questions surrounding the
authenticity of presented content and even fostered "detective
work" investigating which videos are "real" and which are
not (Burgess & Green, p. 29).
4. Interaction among Audience, Celebrities, and Media
Due to the ever-growing amount of media content, attracting a wide
audience remains challenging. Generally, the media industry has to adapt
to the conditions of the "Attention Economy," where a surplus
of "capital, labor information, and knowledge" results in
scarcity of available attention. Therefore, the latter becomes valuable
all the more (Davenport & Beck, 2001, p. 3; see also Franck, 1998).
As an "earlier" example for strategies to grasp the
audience's attention, Davenport and Beck (2001) mention the
emergence of "people" magazines, who started to use more and
more Celebrities as "vehicles of attention" in order to
attract their readers (p. 106-107).
The aforementioned changes and tendencies in the contemporary media
landscape, as well as the modified ratio between Celebrities and the
different media channels, urges a more detailed consideration of the
audience and the roles they play in relation to these developments.
A. The position of the audience in the celebrity cultural industry
The audience's consumption and reception symbolizes the
necessary "fuel" to keep the economic enterprise of celebrity
going (Redmond & Holmes, 2007, p. 310). Outlining the
interdependency between celebrity status and the audience, Wippersberg
(2007) emphasizes that a Celebrity can only become and remain a
Celebrity if the audience embraces and thus perceives the individual
Celebrity as a Celebrity (p. 248). Seifert (2010) argues that although
the media can introduce and present potential new Celebrities to an
audience, the consent of the audience remains essential (p. 38). The
"accepted" Celebrity thus marks the audience's power
position vis-a-vis the media industry, as Celebrities symbolize the
impersonation of the collective audience, on which the industry depends
(Marshall, 2006, p. 636). Consequently, television shows and their casts
depend on the endorsement of their viewers and gossip magazines, on
their readership to legitimize their position in the media landscape and
to draw and maintain the advertising industries' interest.
Therefore, the media count on the involvement of the public in order to
financially sustain themselves. Marshall (2006) argues that the
constitution of the celebrity system and its economic power has always
strongly relied on the audience's involvement with it. Involvement
includes investing and dedicating time in Celebrities by writing fan
mail or by becoming a member of a fan club (p. 635). Writing fan mail
and investing time in a fan club imply the audience's potential
active role when it comes to supporting a Celebrity. This activity
spectrum, through time, has undergone significant changes, resulting in
further levels of engagement. Reality TV provides a good example for the
media industry's counting on the involvement of the public, by
granting the audience an alleged say in who deserves gaining celebrity
status, through letting the audience vote for the best American Idol
participant or against the least-liked Big Brother roommate.
Furthermore, producers directly encourage the audience to participate in
their shows by promoting open casting calls for future shows.
Interestingly, we can also trace this shift towards the audience's
participation in shows that originally did not count (that strongly) on
the involvement of the public. We will therefore present two examples.
The audience of MTV's The Real World originally did not have
the possibility to choose who should become part of the cast. Then, for
the 20th season, taking place in Hollywood, MTV introduced a new online
casting process through which Internet users could decide on who should
complete (along with the seven people who the producers cast the
"traditional" way) the show's cast (MTV.com).
In Switzerland, the televised election of the Miss Switzerland
pageant underwent "democratization" in 2005, when the
public's opinion received more weight than ever. Before, the
audience had had only one out of nine votes that counted for the
election of the next beauty queen. Nowadays, during the two preliminary
rounds, the public's vote counts just as much as all the official
judge's votes together (resulting in a 50/50 ratio). Out of the top
three contestants, it then becomes wholly up to the audience to decide
who they want to see as the new Miss Switzerland (Bosshart & Witmer,
2007, p. 48). According to Bosshart and Witmer (2007), the producers
modified the participation mode in order to foster the audience's
involvement and integration and to diminish possible gossip about unfair
elections.
B. The audience as a consumer, producer, and promoter of mediated
celebrity content
The emergence of the Internet, including blogs and social networks,
and the growing amount of (audience-generated) celebrity media content
(Marshall, 2006, p. 634) brings up the question of the extent to which
the audience participates in the consumption, production, and promotion
of this content.
As a matter of fact, a study conducted in Belgium showed that the
consumption of certain media outlets (newspapers, gossip magazines, and
television) correlates positively with the interest in celebrity gossip,
and that younger people form the biggest consumers of this content (De
Backer, Nelissen, Vyncke, Braeckman, & McAndrew, 2007, 346).
Furthermore, the results indicate that the motives for consuming gossip
differed between younger and older respondents. Whereas Belgian
adolescents seemed to show interest mainly in glamorous international
Celebrities who can "teach" them something (e.g., how to
dress), young adults and older people showed interest in Belgium
Celebrities, with whom, due to the geographical and linguistic
proximity, they could feel a certain connection (pp. 346-347).
Interviewing both male and female readers of the tabloid newspapers
The Sun and Mirror, Johansson (2006) noted that identification and
distance at the same time characterize the relationship of the readers
and the depicted Celebrities. On one hand, readers did indeed feel
empathy for Celebrities and their issues. On the other hand, the high
economic wealth of some Celebrities kept the readers away from fully
identifying with them, at times even resulting in feelings of envy. The
interviews further showed that tabloids do fulfill a social function, as
their articles serve as "talking points" for the interpersonal
communication, for example, between co-workers. Through discussion of
the issues depicted in the coverage (e.g., a Celebrity betraying his/her
partner), people negotiate or reinforce social norms, activities which
positively contribute to a community building (p. 349-357).
Feasey (2008), who questioned female heat readers about their
motivations to read celebrity gossip, found that these women also took
pleasure in talking to other people about celebrity gossip. Furthermore,
it also often served them as a starting point for having a broader
discussion (to which personal thoughts and experiences could then be
added) about a certain topic, as for example, romances or diets (p.
693).
Rossler and Veigl (2005) also detected a general significance of a
social interaction function of media consumption. When comparing readers
and non-readers of "people" magazines in terms of what
gratifications they were expecting to obtain through using media/people
magazines, they found, similar to the study of De Backer et al. (2007),
that these magazine readers had a more distinct wish to learn something
about Celebrities (p. 453).
Due to the growing demand for celebrity content, gossip media,
whether published online or not, on one hand counts on the contribution
of professional reporters and paparazzi, but on the other hand also
counts on the ordinary public/audience for up-to-date celebrity news,
pictures, and videos. Blogs like PerezHilton.com and TMZ provide
information on their front webpage about how to contact their staff in
case their clientele sees, tapes, or photographs a Celebrity, or simply
has a tip about a newsworthy celebrity story (e.g. www.tmz.com/tips).
The easy transmission of pictures through cell phones and other devices
makes so-called "citizen paparazzi" (Burns, 2009, p. 13) a
not-to-be-neglected news source.
Lerman (2007) ascribes the evolution of the social media a
meaningful role, as it stands for the growing participation of its
users: "[U]sers are actively creating, evaluating, and distributing
information" (p. 1). In 2006, Soukup conducted a study on fan
websites dedicated to different Celebrities, analyzing their structures
and contents as well as contacting the producers of such websites to
examine what gratification they get from hosting such a site (Soukup,
2006, p. 325). He concluded that the producers of these websites were
active readers of and contributors to the production of celebrity texts,
by providing information, pictures as well as (alternative)
interpretation of the Celebrity's works (p. 332). Furthermore,
through forums and interactive features, other people/fans can take part
in discussions or provide and exchange other celebrity-related content.
The interaction between people from all over the world results in online
communities, which the producers of the websites perceive as gratifying (p. 326). We could therefore also view the audience as a promoter or
processor of mediated (celebrity) content.
In a study of the most popular videos on YouTube, Burgess and Green
(2009) found that the majority of the most viewed content came from
traditional media sources and showed an informational nature (that is,
gossip stories or celebrity interviews). Non-professional users often
uploaded the content, originally produced by professionals, (p. 43-46).
This illustrates how the audience, through social media, substantially
contributes to the dissemination of information and more specifically,
of celebrity content. other social media platforms like Facebook offer
similar options for users to publish (celebrity) content or communicate
what content they find worth publishing and consequently making it
"visible" for their (online) friends. By clicking the
"like"-button or direct (re-)posting, users can show to their
friends which pictures, status updates/stories, videos, or links
(outside the Facebook community) they favor or what and who they would
like to talk about. As a consequence, the liked or published content
reaches a wider audience and therefore obtains more publicity. The new
people who then view the published content then can ignore or spread it
further or start an (online) discussion about it.
Anschlusskommunikation, i.e., subsequent communication after the primary
consumption (such as a discussion after having seen a TV show) ensures
an augmentation of attention to the TV show and its cast (Bohme-Durr,
2001, p. 13), which holds importance for the manifestation of celebrity
status. If someone becomes a talking point for people, the public level
of awareness becomes bigger. This awareness then results in
enhanced celebrity (Wippersberg, 2007, p. 257).
C. Relationship between Celebrities and their audience through
online media
Most Celebrities, aware of the rising importance of social media
(for their audience), now themselves actively use these networks, by
obtaining their own profiles and thus making information and content
available to the social media community. It allows them to promote
themselves and their "products" by directly communicating with
their audience (Marshall, 2010, p. 43). Hampp (2010) ascribes the
rapidly rising success of the singer Lady Gaga to her effective usage of
the social media channels, resulting in millions of Facebook fans,
Twitter followers, and views of her videos on YouTube (p. 42). Her
Facebook page gets updated on a daily basis with private pictures, music
videos, and personal status messages. Fans comment on her personal
status messages and pictures to show their appreciation for the singer.
When fans camped outside of the Today Show venue the day before Lady
Gaga's performance on the show in July, 2010, the singer gratefully
mentioned them in several of her Facebook status updates (e.g., Lady
Gaga, 2010). In October 2010, the effectiveness of her social media use
got respectively validated. She set a YouTube milestone, as she was the
first person ever to receive over one billion views of her posted videos
(dpa, 2010).
According to Marshall (2010), the connection between the audience
and their Celebrity has intensified through the "pathways"
that social media offer. online media channels such as social networks
pose the possibility for fans to get "directly" in contact
with a Celebrity. Through this channel the audience tries to get closer
to the very reality of the Celebrities (p. 44). After analyzing
different online fan clubs and celebrity websites, Theberge (2005)
concluded that Internet fan clubs set a changing milestone for the
relationship between Celebrities and their audience, as the latter
becomes more and more reciprocal.
These changes pose important considerations for the audience,
Celebrities, and the theory of parasocial interaction. Initial research
showed parasocial interactions as one-sided, quasi-interactions between
viewer and media figure (Horton & Wohl, 1956). Parasocial
interaction in regard to Celebrities and fans originally appeared as a
one-way relationship between the two. The fan feels an intimate but
imagined closeness to his or her Celebrity (Stever, 2009, p. 4; for a
closer examination of the concept of parasocial interaction see, e.g.,
Horton & Wohl, 1956; Giles, 2002). In addition to the Horton and
Wohl study of film actors, other research has detected parasocial
relationships between viewers of certain television programs and their
protagonists (Derrick, Gabriel & Hugenberg, 2009; Vorderer, 1996).
Nowadays when a fan can more easily to get "in touch"
with Celebrities (as fan mails don't need to be hand-written and
sent though regular mail anymore), the development of parasocial
relationships between the audience/fans and Celebrities is facilitated.
The process also calls into question the one-way nature of parasocial
interaction because Celebrities, on the outer surface seem to try to get
more and more in contact with their audiences. Researchers now raise the
question of how social media, i.e., social networks, have modified these
parasocial interactions between the Celebrities and their audience.
Marshall (2010) notes that the "new" parasocial connection
between the two indeed gets challenged when skepticism about the
authorship of status updates or messages, written on a Celebrity
profile, emerges (pp. 43-44). We should also take into account the fact
that the online-connection on these networks can indeed remain one-way.
Taking the example of Twitter, Kwak, Lee, Park, and Moon (2010) found
that the majority of the connections between two people (especially
between a Celebrity and a member of the public) were not reciprocal,
meaning that a person who follows another person on Twitter is not
necessarily followed back by the latter. Table 2 on page 19 offers a
similar finding: the most popular Celebrities on Twitter only follow
back a small segment of the profiles that follow them. For example, Kim
Kardashian, who initially got famous through the Reality TV show Keeping
Up With The Kardashians, has over six million followers. She, however,
only follows less than 100 profiles. Celebrities thus decide on whom
they want to follow. The different options a Celebrity can enable or
disable on an Internet platform, like a social network profile or even
their personal web-page/blog (e.g., if they want to allow comments by
fans or not) indicate the continuous controlling position of the
Celebrity in their relationship with their fans (Burns, 2009, p. 60).
After reviewing the literature on the contemporary tendencies in
the usage of the Internet and the social network environment in relation
to Celebrity and its audience, we find that researchers still need to
have a closer look at the audience's side, to elaborate how they
perceive the presence of Celebrities online in general and how this
presence might have an effect, altering the perception of the
relationship between Celebrities and their audience/fans.
5. From the Celebrities' Point of View: Case Study of
Switzerland's Beauty Queens
by Prof. Louis Bosshart, University of Fribourg
Celebrity nowadays depends on the mass media and their capacity to
generate big audiences. The mass media, on the other side, depend on the
presence of a Celebrity, which creates marketable news values. These
news values provide so much profit that many mass media outlets started
to create Celebrities themselves. one specific way to create Celebrities
while simultaneously ensuring the interest of other media lies in
organizing beauty contests. The tremendous success of beauty contests
led to an inflationary creation of contests of this kind. To name a few
Swiss examples: Miss Molly (contestants who weigh more than 170 pounds),
Miss Handicap, Miss Teenie, Miss Earth Switzerland, and Miss Altersheim
(women who are older than 70 years and are still able to walk on stage
without any help).
What does the chance of becoming a Celebrity mean to young women
who submit an application form to participate in a beauty contest? And,
after having gone through an extensive selection and evaluation process,
what does it mean to become a famous widely known beauty queen? We
transformed these research questions into interview questions. We then
interviewed six Swiss beauty queens--who all won beauty pageants between
2004 and 2009. We focused on two pageants, Miss Bern and Miss
Switzerland, because they have taken place for more than a decade and
therefore are well known. We sent the questionnaires to the beauty
queens who completed them between 2008 and 2009.
The survey questions revolved around which role the expectation of
becoming a Celebrity played when the interviewees decided to participate
in the pageant contest. What is their perception of "becoming or
being a Celebrity?" Is celebrity a value in itself? What are the
benefits and drawbacks of being a Celebrity, in the professional as well
as in the private sphere? How much ambition or even narcissism does it
take to maintain a celebrity status? What kind of sacrifices are the
contestants willing to accept? Furthermore, the women also had the
possibility, if they wished, to write down additional thoughts on the
topic of celebrity that seemed of note.
In response to the question about their reasons or motives to
participate in a pageant contest, the beauty queens stated:
* "At first I wanted to take the chances that come with
participating in a pageant contest. At that time I did not even realize
that this chance had a side effect, called 'celebrity'."
* "I saw it as a nice opportunity and sort of a fun
experience."
* "It was like applying for a job that would offer me
financial independence and a sort of an adventure."
* "It was something new, unknown, and provided the opportunity
to make some extra money. I did not take the aspect of celebrity into
consideration, at least not well enough."
The answers indicate that most of the women interviewed did not
primarily sign up for the contest in order to become a Celebrity. These
beauty queens wanted to become successful in their respective fields and
wanted to get access to interesting, well paid jobs (especially as
fashion models). They primarily took the pageant contest as a kind of
assessment, which would allow them to get a professional evaluation (on
their looks and abilities), as well as providing a fun experience.
What consequences obtain for young women (aged between 18 and 24)
acquiring celebrity statuses? on the positive side, they enjoy a
tremendous amount of privilege: complementary holidays in fancy hotels
and sea cruises, discounts for a variety of goods, and many invitations
and front row seats at various events (sports, fashion-shows, movies).
Celebrity can thus function as a virtual door opener, providing access
to a big (lucrative) social network. On the negative side, celebrity
status results in the loss of privacy. Celebrities become a part of the
public sphere and therefore public interest. As a result, people touch
them physically, randomly speak to them on the street, ask for
autographs, call them by their first names, and take pictures with
electronic devices (e.g., cell phones) without asking for permission.
The beauty queens indicate that the fact Celebrities lose their
status as anonymous, private persons seems the biggest burden that comes
with such a status:
* "Celebrity gives me a stronger position in my job, better
payments, and more chances for promising jobs. On the other hand, me and
my private (love) life are under permanent observation, e.g., when I go
shopping."
* "People would like to cut a piece out of my life. There is
no distance anymore. I have better access to many resources but at the
same time lost my anonymity and I have to fight constantly against
prejudices (which stem from media's coverage)."
* "I do earn quite some money but I pay for it with the loss
of anonymity!"
In terms of how beauty queens see the role of mass media in the
construction and deconstruction of a Celebrity, they make it clear that
they see the mass media as major players in the process of making
celebrity status possible. The media generate "well-knownness"
not only to promote Celebrities, but also to financially benefit
themselves from this business. The triple concert of
models-markets-media creates a profitable win-win situation. The problem
with the media--from the Celebrities' point of view--lies in the
fact that they reduce complexity. Rich, multi-dimensional personalities
must become reduced to simply labeled persons to fit in coherent
stereotypes and/or cliches.
In other words, Celebrities receive an image that does not
necessarily correspond with their real characters. Furthermore,
discrepancies between the mass-mediated public image of Celebrities and
their private behavior create news values, i.e., marketable information
for the media. For the beauty queens we interviewed this can entail
consequences they do not like. They may not fit the public image all the
time. This does not have to result in schizophrenia, but the discrepancy
between what they are and what they are expected to be puts quite some
pressure on them. Sometimes they thus prefer to say nothing in order not
to destroy their public image or not to disappoint the (erroneous)
expectations of the audience. This reaction has not only to do with the
clear cut image the media build, but also with the glamorous world of
the Celebrities they report.
The beauty queens are conscious about this reduction of complexity:
* "You get a very specific image."
* "The media define a certain image and you
have--strategically spoken--to correspond with this image."
To sum up: celebrity provides social capital, which improves
chances and success in professional careers in a significant way, but
this social capital does not come without any extra costs. These costs
have to be paid with private capital. The wish to become a well-known
and successful "participant" in the world of show business
ranked high among our sample. "Show business" for beauty
queens means activities that guarantee a minimum of public acceptance
and appreciation. As a consequence, many of them became and still
perform as actresses, singers, models, announcers, promoters, DJs, or
journalists.
Being a Celebrity improves the chances of becoming and remaining
successful. But it has its price. To say it with the help of a metaphor:
Celebrity has in its two hands two double-edged swords or two coins with
two different sides each. One sword represents the dichotomy between
being well known, successful, and famous on one hand, and the loss of
privacy and unlimited public exposure on the other hand. The second
sword represents the media, which grant Celebrities access to the public
sphere while simultaneously constructing a specific image of that
Celebrity. These often over-simplified images then have an important
influence on how audiences see and decode Celebrities.
Are there ways to limit the negative consequences that can come
with being a Celebrity and therefore being at the center of public
interest? More than half of the interviewed beauty queens mentioned
Roger Federer as a (Swiss) role model for someone who has solved the
problem of success and modesty, of reconciling intimacy and distance. On
one hand, he is a well-known, well earning, highly successful tennis
player; on the other hand he is still the sympathetic, nice, and quiet
"boy next door." And that highlights the very problem of
beauty queens in Switzerland: they start as pretty normal people with
some talent in their respective fields. Then they become successful in a
certain way and all of a sudden have to ask themselves: What price for a
successful professional career (that may also grant celebrity status),
and how much am I willing to pay for it? As long as the investment
proves profitable, these young women will continue investing, well aware
of the fact that celebrity works a good currency in the market of show
business. Investing means not only accepting the loss of privacy but
also showing ambition, energy, endurance, and the elaboration of
well-defined strategies; this sums up the ambivalence of celebrity.
6. Research Prospectives for Media Celebrity Scholars
"[M]edia exposure is the oxygen that sustains the contemporary
Celebrity" (Drake & Miah, 2010, p. 55). But, that describes
only one side of the contemporary celebrity culture. Today, the media
play an important role within the celebrity industry, but other forces
of power also work to regulate that relationship between media and
Celebrities. According to Rein, Kotler, and Stoller (1997, p. 42) the
celebrity business merged into a celebrity industry, where a wide range
of different but related industries have become involved in the
production and consumption process of the celebrity industry. We can
define an industry "a collection of people, materials, equipment,
and processes that collectively produce an output that has values to the
market" (p. 30). The celebrity industry needs specialists who
manage their clients' rise to high visibility. Acknowledging the
developments media and technology have undergone and the change in
contemporary celebrity culture, we have enhanced and modified the Rein,
Kotler, and Stoller (1997) model of the celebrity industry (p. 42).
Figure 1 outlines a summary of our literature review that we integrated
into our conceptualization of the celebrity industry. Not every
celebrity industry utilizes every sector, but it helps to understand why
and how the field of contemporary celebrity must remain extremely
heterogeneous. By adding the audience as an industry, we acknowledge the
involvement of the audience in the consumption, production, and
promotion of celebrity content. The audience's willingness to
invest attention and money into the celebrity industry is fundamental.
Further, social media foster these activities of the audience, but also
contribute in their own way to the celebrity industry by providing
platforms where individuals or corporations can promote Celebrities, by
letting Celebrities communicate directly with their audience, and/or by
providing content for the traditional media industry.
Furthermore, we should note that the three main elements reviewed
in this essay, celebrity, media, and the audience, connect somewhat to
each other in a triadic way. They all depend on but also benefit from
each other (see Wippersberg, 2007) in order to "function"
adequately. Therefore we added a triangle that links the three elements
to each other. Past studies have indicated which fields were and should
be further investigated (e.g., how the audience finds pleasure in
consuming celebrity gossip). With new elements like social media coming
into play, questions on their role in the triadic relationship between
media, Celebrities, and audience arise in themselves but also in terms
of the entire celebrity industry.
The entertainment industry plays an important role by producing
entertainment and entertainers. The celebrity industry uses such venues
as baseball games to remain in the media's spotlight (e.g., by
singing the national anthem before the game). The representation
industry, on the other hand, organizes the busy schedule of Celebrities
(e.g., a personal manager or personal assistant), or acts as promoters
to arrange events and to arrange publicity for their clients. The
publicity industry has a very close relationship to the representation
industry. This industry consists of public relations specialists, the
advertising market, and marketing research specialists. They have the
goal of promoting visibility through the skillful generating of
publicity (Rein, Kotler, & Stoller, 1998, p. 47). The appearance
industry has become the fastest growing industry, because Celebrities
have to manage their appearance in order to gain publicity. Another
industry particularly important to support celebrities in their daily
lives is the legal and business industry. Many Celebrities have
"relinquished control over every conceivable facet of their
financial lives" (p. 54) and firms take responsibility to receive
their income, pay all their bills, etc.
Figure 1 highlights all these related industries and tries to
provide an understanding of different powerful industries involved in
the construction and consumption of Celebrities as a business. Such
related industries can prove extremely challenging for the celebrity
industry as well as for the communication industry as their interaction
reduces the power of each by making them more dependent on each other.
[FIGURE 1 OMITTED]
As Figure 1 indirectly indicates, various aspects of the celebrity
industry need further investigation. According to Turner (2010), we can
approach and define celebrity "as representation, as discourse, as
an industry, and as a cultural formation--and what kinds of research
agendas or analytical approaches could flow from these definitions"
(p. 13). He further states that previous research has in particular
focused o the first two of the aforementioned categories (p. 14). To
counter this imbalance and to focus more thoroughly on the social and
cultural significance of celebrity, Turner (2010) has called for a
closer examination of the industrial production and the audience's
consumption of celebrity, while embracing "[m]ulti-factoral,
conjunctural, and multi-disciplinary approaches" (p. 19). Scholars
should apply a rather macro-perspective research on media and celebrity
by not only investigating the relationship between the media and the
celebrity industry, but by also taking into account how the other
(external) powers of related industries structure that relationship.
Furthermore, to keep up with technology and its fast-developing
communication channels, research needs to follow up with these new
trends as soon as they occur. The fast-paced technology trends can pose
problems in conducting well-founded research, as the latter takes its
time, while technology keeps on growing incessantly. The amount of
celebrity content has risen immeasurably with the advent of social
media, complicating the matter of getting an overall view of it. Even
so, we would find it interesting to elaborate how the general audience
encounters this celebrity information flood (on all media channels) and
to ask whether and how they try to filter the content they want to
consume. This can also lead to an understanding concerning the
self-perceived role of the audience within celebrity culture as such.
With the rise of celebrity blogs as information channels,
researchers should test the gatekeeping model (Shoemaker & Vos,
2009) within celebrity journalism. What forces are at work by
gatekeeping celebrity news? How do traditional media and online media
differ in their way of selecting celebrity news stories and sources?
Following Boorstin's (1962, 1972) idea of human pseudo-events,
researchers should empirically test how human pseudo-events outweigh
spontaneous events. A study that recently tested Boorstin's concept
of pseudo-evens in the Philippine press within the news sector finds
that his theory still holds true (Tandoc & Skoric, 2010).
Institutional and organizational constraints make journalists valuable
to "staged" events in news gathering, and reporting on
Celebrities can turn into a battle of control of the public sphere,
where the powerful industries or individuals may manage to manipulate
the media (by taking power over them) which indirectly leads to a
manipulative reporting that in the end can affect audience's
perception of the celebrity industry. Therefore a replication study should test how the journalism industry weighs human spontaneous events
in relation to human pseudo-events when they report about Celebrities
and how that affects their reporting. This study could then also expand
to include a trend analysis of how celebrity coverage in terms of human
pseudo-events has changed by increasing in frequency.
We also see a need for more analysis of research on how social
networks alter the relationship between Celebrities and their audience
and how immediacy affects and challenges the concept of parasocial
interaction.
To conclude, the omnipresence of Celebrities and the
"celebrification" tendencies affirms its significance for our
society and simultaneously confirms the importance of academic research
about it that takes into account the heterogeneity of its origin and the
industries involved in the production of celebrity status. Well-knowness
is the test of celebrity. As Boorstin (1972) would say, "Anything
that makes a well-known name still better known automatically raises its
status as a celebrity" (p. 58).
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Lea C. Hellmueller and Nina Aeschbacher
lea.hellmueller@unifr.ch
nina.aeschbacher@unifr.ch
Authors note: The authors would like to thank Prof. Louis Bosshart
for his support, feedback, and contributions to this essay.
Table 1. Origin and transformation of the Celebrity concept
Time Period Celebrity Fame and Change in Society
Thousands of Monarchs, Impact on lives
years ago warriors of others
ancient Greece, olympic winners victory life-long free
Rome meals
340 BCE Alexander the Acknowledgement Dissemination
Great of images
44 BCE Julius Caesar appeared on Featured in
coin in his sculpture or
lifetime coingage
Roman era Gladiators Fame despite Thousands of
bad reputation spectators
16th century Queen Elizabeth Status of Theatre as mass
I royalty entertainment
18th century Jean Jacques Philosopher Egalitarian
Rousseau version of fame
1776 Benjamin First International
Franklin international attention
Celebrity
1833 New York Sun First penny Introduction of
paper penny paper
1860 Samuel Warren Creation of Attention to
and Lewis idea of privacy privacy rights
Brandeis law
1893 Lilly Langtry Appears on soap Stars give
package their images to
promote
products
1890-1920 Mass press,
leisure time
1929 The oscars Academy Awards Film
begin achievement
1930-1940 Marlene Glamor of Studio system,
Dietrich, Greta actors publicity
Garbo machines
Post World War Advent of
II television
1959 Federico Created Era of
Fellini "paparazzi" celebrity
photography
1961 Daniel Boorstin Celebrity as an Academic study
academic of celebrity
phenomenon
1968 Andy Warhol "15 minutes of Sets tone for
(artist) fame" an era
1973 An American Reality TV Documenting
Family starts ordinary family
1981 MTV Music Celebrity
television enters homes
begins
1984 Bob Geldof Draws attention using celebrity
to Ethiopian status to aid
famine victims fundraising
1986 Rupert Murdoch Fox Confessional TV
Broadcasting begins
Company
1986 oprah Winfrey Confessional TV
nationally
1992 The Real World First Reality Celebrity as a
TV with staged recycling
setting product
2004 Mark Zuckerberg Facebook Advent of
social networks
2009 Twitter Plane lands in Celebrity and
Hudson River higher
immediacy
2010 Facebook 500 million Access to
users Celebrity's
profiles
Table 2. Ranking of the most followed Twitter profiles
(Twitaholic, 2010)
Name
Rank (Twitter screen name) Followers Following Joined Twitter
1 Lady Gaga (ladygaga) 6,752,203 147,126 31 months ago
2 Britney Spears 6,139,076 417,468 25months ago
(britneyspears)
3 Ashton Kutcher 5,926,756 612 21 months ago
(aplusk)
4 Justin Bieber 5,714,396 87,025 19 months ago
(justinbieber)
5 Barack Obama 5,653,466 712,163 44 months ago
(BarackObama)
6 Ellen DeGeneres 5,349,677 49,647 26 months ago
(TheEllenShow)
7 Kim Kardashian 5,080,319 94 19 months ago
(KimKardashian)
8 Taylor Swift 4,414,166 48 23months ago
(taylorswift13)
9 oprah Winfrey (oprah) 4,407,648 19 21 months ago
10 Katy Perry (katyperry) 4,268,730 63 20 months ago