期刊名称：BRAND : Broad Research in Accounting, Negotiation, and Distribution
电子版ISSN：2067-8177
出版年度：2010
卷号：1
期号：1
页码：52-59
语种：English
出版社：EduSoft Publishing Bacau
摘要：Nowadays, in the marketing area, a new concept of marketing is emerging: the emotional marketing. The emotional marketing studies how to arouse emotions in people to induce them to buy that particular produc/service. Recent studies shown how purchasing choices and decisions are the result of a careful analysis of rational and emotional aspects. Psychological literature recognizes that the emotional conditions influence every stage of decision-making in purchasing process. Emotions play a key role in any kind of social or business decision. The emotions are manifested in verbal, facial and textual expressions. People when speak, interact and write, convey emotions. Keywords: emotions, emotional marketing, emotional brand, emotional intelligence,emotions measurement.
