出版社：Zavod za istra?ivanje i razvoj sigurnosti d.d./Institute of safety research and development
摘要：SUMARRY: Workplace aggression constitutes a serious issue in individual, organizational and social cause-effect relations. Many studies have been conducted on this phenomenon with the aim of recognizing and identifying its features in order to improve the quality of interpersonal relationships at workplace while simultaneously preventing its wider social consequences. In Croatia, with a large number of early retirees, there is almost no data on the impact of workplace conditions on health damage, unless primary cause is occupational disease or injury at work. This study considers three pre-existing examinations of workplace aggression: 1. an employee survey conducted in July 2014 in Split (based on a pilot sample of 113 respondents); 2. a survey among primary and secondary school teachers in Split-Dalmatia County conducted in 2007 (random stratified sample; N=764); 3. a single case study of vertical strategic mobbing (bossing) conducted in 2007. As shown by research results, in the context of Croatian transitional economy, additional burden and stressors are justifiably expected. A similar situation is also evident with potentialities in which the workplace abuse occurs, often without the possibility of adequate action due to lack of information, education and appropriate scientific indicators facilitating the development of professional standards and measures for systematic action.
