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  • 标题:Taking a Knowledge Perspective on Needs: Presenting Two Case Studies Within an Educational Environment in Austria
  • 本地全文:下载
  • 作者:Alexander Kaiser ; Florian Kragulj ; Thomas Grisold
  • 期刊名称:Electronic Journal of Knowledge Management
  • 电子版ISSN:1479-4411
  • 出版年度:2016
  • 卷号:14
  • 期号:3
  • 页码:115-127
  • 出版社:Academic Conferences International Limited
  • 摘要:Needs that are shared by members of an organization can trigger an organizational learning process. To a large extent, needs are implicitly anchored in organizations and people can hardly articulate them. In this article, we present Bewextra, a method that allows for identifying hidden needs in organizations. Thereby, we trigger a knowledge conversion process, which is similar to Nonakas SECI‑spiral. In two case studies, we present how our Bewextra‑process is applied to projects in educational contexts in Austria. In a first case study, we show that a combination of learning from past and future experiences extend the scope of the overall outcome. Since learning from future experiences requires a distinct environment (enabling spaces), we pre sent a second case study. Here, we conducted a Bewextra‑process with a large number of participants (n > 170), focusing on learning from future experiences.
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