期刊名称：International Journal of Software Engineering and Its Applications
印刷版ISSN：1738-9984
出版年度：2016
卷号：10
期号：8
页码：173-184
DOI：10.14257/ijseia.2016.10.8.16
出版社：SERSC
摘要：This research aims to investigate through causal relationship, how the hotel information system and hospital information system affect the strategy, employee satisfaction, work process, and results. This study aims to figure out how the service information system influences internal factors. Usually, hotels and hospitals represent the service industry. However, we believe that those two are actually quite distinct from each other. Therefore, we aim to differentiate both the hotel and hospital information system. As a result, the information system has positive influence on strategy, work process, and employee satisfaction both hotel and hospital industries. These results show that both the hospital and hotel information system contributes to the development of the hospitals and hotels with a positive effect on internal factors in Korea.
关键词：Hotel information system; Hospital information system; Structural ; Equation Model; Strategy
