摘要：In this article, we report users’ perceptions of query input errors and query reformulationstrategies in voice search using data collected through a laboratory user study. Our results reveal that: 1)users’ perceived obstacles during a voice search can be related to speech recognition errors and topiccomplexity; 2) users naturally develop different strategies to deal with various types of words (e.g.,acronyms, single-worded queries, non-English words) with high error rates in speech recognition; and3) users can have various emotional reactions when encounter voice input errors and they developpreferred usage occasions for voice search.
关键词：Voice Search; Voice Input Errors; Query Reformulation; Google Voice
