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  • 标题:An Examination Of Tourists Loyalty Towards Medical Tourism In Pattaya, Thailand
  • 本地全文:下载
  • 作者:Panisa Mechinda ; Sirivan Serirat ; Jirawat Anuwichanont
  • 期刊名称:International Business & Economics Research Journal
  • 印刷版ISSN:1535-0754
  • 电子版ISSN:2157-9393
  • 出版年度:2010
  • 卷号:9
  • 期号:1
  • 语种:English
  • 出版社:The Clute Institute for Academic Research
  • 摘要:The purpose of this study is to explore the antecedents of tourists’ attitudinal loyalty towards medical tourism in Pattaya (a major tourist destination in Thailand). Multiple regression analysis indicated that attitudinal loyalty towards medical tourism was mainly driven by satisfaction, trust, perceived value, destination familiarity, as well as destination image, respectively. When examining these antecedents between hospital tourists and clinic tourists, the results indicated that trust becomes the most important driver for hospital tourists whereas satisfaction becomes the most important driver for clinic tourists.
  • 关键词:loyalty;perceived value;satisfaction;trust;destination image;destination familiarity;medical tourism
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