摘要：The study reported here investigated the extent and nature of interpersonal conflict experienced by volunteer leaders of 4-H horse clubs. Despite anecdotal accounts of high levels of conflict in county 4-H horse programs, conflict does not appear to be universal, and the majority report that horse leaders are mostly to extremely cooperative. If leaders perceive that county agents are engaged in the horse project, by attending horse leaders' meetings, facilitating conflict resolution, and addressing concerns, less conflict among 4-H horse leaders is reported. The results of the study have clear implications for managing county 4-H Horse programs.
关键词：4-H horse program ; conflict management ; volunteer ; youth development
