期刊名称：Journal of Technology Management and Business
印刷版ISSN：2289-7224
出版年度：2014
卷号：1
期号：1
语种：English
出版社：Universiti Tun Hussein Onn Malaysia (UTHM)
摘要：“Innovation is what drives progress and the potential for our nation to profit from it is huge” Datuk Seri Najib Tun Razak, Prime Minister of Malaysia. Malaysia, together with Thailand, Indonesia and Philippines are looking forward to be a fully industrialized country by the year 2020. The Ministry of Science Technology and Innovation (MOSTI, 2010) reported that Malaysia was ranked at 24th in the Innovation Competitiveness and also ranked at 26th in the Global Competitiveness Index for the year 2010-2011. As our nation could gain a huge profit from innovation activities, however, it will also come with risk. Therefore, several issues will encounter while engaging in innovation plan. This paper discusses innovation issues particularly in Malaysia. Specifically, this paper discusses six factors that have been identified to be
关键词：SERVICE INNOVATION;POSTAL AND COURIER SERVICES
